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Lead the strategy for ISV partnerships and manage key partner relationships to drive business growth. | Requires 4-5+ years of experience with ISVs/SaaS partners, strong leadership skills, and technical acumen. | About the Role: The Director, Strategic Partnerships will play a pivotal role in defining and executing the strategy for Strategic ISV Partners and the broader partner ecosystem, which includes over 200 application partners on our Motive Marketplace. This role involves both shaping and promoting our overall partner strategy, as well as leveraging your leadership and management expertise to transition into guiding a team of direct reports. You will also lead high-level conversations with C-suite executives—both internally at Motive and externally with partners—to champion and evangelize Motive’s mission and vision. What You’ll Do: • Develop and Own Partnerships: Develop the partner lifecycle framework for the Motive application partner ecosystem (ISVs) other strategic partners. • Recruit and Manage Key Partners: Identify and nurture a targeted list of partners to accelerate Motive’s business objectives. • Design Go-To-Market Strategies: Create and implement tailored strategies for high-value partners. • Strategic Planning: Act as a general manager by optimizing the value of partnerships, forming a clear point of view on the value Motive provides to its ecosystem. • Collaborate with Product Teams: Align on Build/Buy/Partner decisions to maintain an integrated approach. • Empower Sales Teams: Partner with sales enablement to ensure all sales teams are trained on current integrations, equipped to handle gaps, and informed on future integration priorities. • Measure Impact: Develop and execute a reporting strategy to quantify the contributions of ISV, SI, and Reseller partners. • Build Relationships: Work closely with partners, internal teams, and cross-functional stakeholders to align goals and drive outcomes. • Communicate Effectively: Demonstrate exceptional verbal and written communication skills to influence, negotiate, resolve conflicts, and advise across all organizational levels. What We’re Looking For: • Experience: 4-5+ years of extensive work with ISVs/SaaS software partners through the full partner lifecycle (identify, recruit, engage, launch, manage). • Industry Knowledge: Must have expertise in fleet management or vertical markets relevant to Motive. • Previous management of direct reports preferred. • Diverse Partnership Management: Experience managing different types of partners. • Technical Acumen: Strong conceptual understanding of APIs and data exchange between applications. • Tech Proficiency: Skilled in GSuite tools (Docs, Sheets, Drive). • Cross-Functional Collaboration: Proven experience leading internal teams across Product, Sales, Marketing, Legal, and Finance. • Go-To-Market Expertise: Ability to assess partner needs, craft joint go-to-market strategies, and execute partnership playbooks. • Analytical Mindset: Competent in using analytical tools (e.g., Tableau) to support data-driven decisions.
You will provide high-level customer service by addressing inquiries and resolving issues for U.S. Bank customers. | The role requires a high school diploma, customer service experience, and preferred bilingual skills. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Basic Qualifications • High school diploma or equivalent • Typically, at least 18 months of customer service or related experience Preferred Skills/Experience • Bilingual English/Spanish is a plus • Effective problem-solving and negotiation skills • Ability to navigate multiple computer systems, applications, and utilize search tools to find information • Proven time management skills and ability to multitask • Experience interacting positively with unsatisfied customers • Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications We are currently offering schedules with varying start times between 8am - 1:30pm CT. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 - $22.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
You will analyze healthcare data and provide technical support to the sales team, ensuring client inquiries are addressed effectively. | A Bachelor's degree and 2+ years of experience in a related role are required, along with strong SQL skills and knowledge of healthcare data. | Description Who We Are OMNY is a real-world data exchange platform that enables health systems and specialty networks to share their de-identified data sets with external parties at scale. The company’s vision is to help sustain the healthcare ecosystem through a data driven business model, while unlocking incredible innovation in the life sciences industry with real world data from health systems. The OMNY platform ensures control, security, and data governance for both data sellers and data buyers. We are eager to bring on professionals who are prepared to innovate and redefine the standards of data sharing and utilization. Join us if you are ready to take on significant challenges and contribute to our continuous success! What We're Looking For • This is a part time position, max 20hrs/week* We are seeking a highly motivated and analytical Real World Data Research Analyst to join our fast-moving Sales team. This role will be instrumental in ensuring our clients get dedicated pre-sales support to help our growing Business Development team and network of partner organizations. You will leverage your technical expertise real world healthcare data and skills in SQL and other programming languages or analytical tools to investigate data inquires, provide insightful solutions, and contribute to the overall success of our client relationships. The Real-World Data Research Analyst will serve as a key internal point of contact providing technical support and guidance related to our EHR and administrative claims-based healthcare data to support pre-sales activities. This role requires a strong understanding of healthcare data (e.g., electronic health record (EHR) data, open and/or closed administrative claims data), excellent analytical skills, and the ability to communicate complex information clearly and effectively. Analytic activities will include investigating client questions, coordinating with the Product team to report issues and be able to convey upcoming changes that may impact clients, and supporting pre-sales activities that require defining and executing queries in a SQL-centric environment. You will collaborate with internal teams to ensure seamless data delivery and contribute to continuous improvement of our data products and support processes. You will be a real-world healthcare data and technology subject matter expert and key conduit between internal OMNY teams and our life sciences and research partner customers. Your day-to-day includes: • Generating tables and other materials to support the pre-sales process, including defining and profiling cohorts of interest and serving as an internal SME for OMNY products. • Supporting internal stakeholders and clients (primarily by email) by serving as the ‘technical channel’ to the data by understanding their questions and desired outcomes, developing and executing queries on the data, and guiding the review and interpretation of the results. • Participating in post-sale training and office hours sessions to impart your expertise and recommendations on the effective use of OMNY Health’s data, customized to meet the needs and objectives of clients • Working closely with OMNY product, engineering, data science, and sales, and marketing teams to align on technical requirements, timing, and other key components of OMNY engagements. Key Responsibilities: Customer Support • Assist the Sales team in managing day-to-day interactions with life sciences and other research customers who utilize OMNY data and software solutions, ensuring timely and effective communication. • Respond to customer inquiries and provide solutions to operational issues, escalating to appropriate internal team members as needed to ensure a seamless customer experience. • Requires the ability to use SQL to directly query data and investigate client questions. After initial investigation, responsibilities include triaging technical support with OMNY colleagues within operations, product, management, technology, data science/research, and legal to address customer questions and reduce barriers to successful use of OMNY products. • Maintain up-to-date knowledge of OMNY Health’s products, services, and solutions to effectively assist clients. Data Research and Analysis to Support Sales: • Conduct in-depth research and analysis of EHR and administrative claims data using predominately SQL and other relevant analytical tools to investigate client inquiries and data quality issues. • Develop and execute queries to extract, manipulate, and analyze large datasets to identify patterns, anomalies, and potential data issues. • Coordinate internally across OMNY stakeholders to report issues and transition findings to support longer-term product development. • Create and maintain documentation of data analysis findings and methodologies. Sales support • Support OMNY revenue growth by partnering with sales as a subject matter expert in OMNY Health products specifically, and healthcare data more broadly. Execute analytic queries to fulfill pre-sales needs. • Participate in sales discussions and data evaluations to demonstrate the capabilities OMNY Health data, platforms, or provider research networks. • Support proposal writing efforts. • Coordinate with the sales team on pursuing upsell and account expansion opportunities, as well as renewal and customer retention results. Skills and Competencies • Strong proficiency in SQL for querying and manipulating large datasets. • In depth experience with and knowledge of various types of healthcare data assets (EHR, administrative claims, etc.) and related analytic applications (e.g., commercial analytics, real-world evidence/HEOR). Understanding of the data and information needs of life sciences companies. • Experience working with unstructured data • Detail oriented with strong organizational skills, with a demonstrated ability to manage multiple tasks and priorities that necessitate a combination of analytic and project management skillsets. • Excellent written and verbal communication skills, with the ability to interact professionally with clients and internal teams. • Proven ability to thrive in a very fast paced environment; a demonstrated ability to manage and execute with a strong bias for action and effectively prioritizing/meeting aggressive deadlines. • High degree of professional ethics, with a focus on doing what's right for the customer and the business, with purpose and contagious enthusiasm. • Ability to work in a dedicated remote setting that prioritizes adherence to compliance with healthcare data security requirements and handling of confidential client information. Role Location Hybrid (Atlanta, GA) or remote work environment, with occasional travel to customer or company meetings as needed. Flexible schedule required to accommodate customer needs and time zones (mostly US East Coast) as required. Is This Role Not an Exact Fit? Sign up to keep in touch and we’ll let you know when we have new positions on our team. Requirements Education and Experience • Bachelor's degree in a relevant field (e.g., Biostatistics, Epidemiology, Computer Science, Health Informatics, or related field). Master’s degree or Post Graduate Certificate in a related field (e.g., Life Sciences, Healthcare, Public Health, Social Sciences, Business, or a related discipline) is a plus. • 2+ years of experience in a research analyst, RWD business analyst, customer support, or a related role, ideally for using real world healthcare data products. Other Preferred Qualifications: • Familiarity with cloud-based data platforms (e.g., GCP, AWS, Azure). • Experience with data visualization or other programming languages like Python or R. What We Offer Competitive salary commensurate with experience.
Manage relationships with Allstate agents and optimize internal processes for the agent program. | Requires a Bachelor's degree and 3+ years of relevant experience in account management or operations. | Local Hero is looking for an entrepreneurial self-starter Account Manager- Agent Program to participate in the management of our Allstate Agent program. Our agent clients look to us for revenue solutions; it will be your duty to utilize all available tactics and tools to generate the best outcomes for our retail agent clients. At Local Hero, we strive to provide our clients with the utmost in performance and service while delivering successful campaign outcomes. This position is remote (hybrid available if within commuting distance to Boulder, CO) and open to candidates living in the following locations: Colorado, Florida, Illinois, Kansas, Michigan, Missouri, New York, North Carolina, Ohio, Pennsylvania, Texas, Utah, Virginia, Wyoming, Washington DC, and Puerto Rico • Relocation assistance is not provided. Do not apply if you do not reside in one of the above locations unless you are already planning to relocate at your own expense. A Day in the Life • Manage account relationships with Allstate agents • Manage internal processes and systems related to our Allstate agent program • Onboard, retain and upsell new and existing Allstate agents • Lead occasional webinars with new Allstate agents • Facilitate communications with a variety of internal and external stakeholders • Help process and QA client orders and renewals • Review and optimize creative and media outputs • Mitigate and problem-solve operational blockers • Identify opportunities to improve process efficiency and effectiveness • Maintain and optimize quality control measures • Collaborate cross-functionally with internal stakeholders to solve business need If this sounds like you and you seek growth challenge, we want to hear from you! Here's what you need to get our attention • Bachelors in relevant area (or equivalent work experience). • 3+ years account management, operations, client onboarding, and/or project management experience in a SMB-focused SaaS or marketing services company or agency • Proficiency in using operations management software Here's what will make us call you for sure • Demonstrated success executing and managing operations • Willing to communicate directly, clearly, and rapidly with stakeholders • Customer-centric with demonstrable empathy for users • Ability to weigh tradeoffs and make difficult prioritization decisions • Excellent teamwork skills And if we haven’t convinced you yet, here is why you’ll want to be part of our team We aren’t just in the most beautiful city in the world (in our humble opinion), but a place where fun isn’t a 4-letter word: • For those onsite, a safe workspace, free on-site parking, and a dog-friendly office. • Regular full-time hybrid or remote workers receive a quarterly work from home stipend. • Time off is as important as hard work! Salaried employees are on a Flex PTO plan and hourly employees receive a standard 15 days of PTO, with increasing accruals the longer they stay with us. • Generous holidays including a reduced schedule between Christmas and New Years • We make sure our team is well cared for with strong health plans - We even cover our employees' dental and vision premiums! • Access to Flexible Spending Accounts Plan • Matching traditional and Roth 401k • Employee Assistance Program • Supplemental leave: self-care and family first! • 4-week paid sabbatical after 10 years of service • Life Insurance • A killer culture with team members who have your back! Base Salary: $65k-75k DOE (+Bonus/commission eligible) COME AS YOU ARE: your gender, your gods, your sex life, your skin color or your big shot uncle don't make a difference here. Local Hero is a progressive and open-minded meritocracy. If you're smart and good at what you do, come as you are.
Manage customer experience insights and NPS program to enhance product design and inform business strategies. | Requires 7+ years in market research or consulting with strong experience in customer experience insights and NPS management. | Job Title Director, Research & Insights, Customer Experience Job Description For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The Director, Research & Insights is responsible for managing all customer experience insights, including Kaplan’s NPS program, to inform experience enhancements and product design for our Supplemental Education business. The Director will have oversight over existing NPS studies (e.g., post-exam NPS, competitive NPS, corporate/institutional customer engagement) as well as responsibility for continuing to evolve our NPS and customer experience insights program. The position will play a key role in leading and managing research to answer key business questions from the Commercial Office (including our Segment leads) and Marketing. The position will work in partnership with the Commercial Office, Marketing, Analytics, Customer Engagement, and other key business and enablement areas. Primary Responsibilities • Define and lead Customer Experience insights & measurement, and NPS program management across Supplemental Education consumer, corporate, and institutional audiences • Provide guidance on customer experience insight development and NPS program management for our Higher Education business Be a strong and persuasive voice related to customer experience insights and measurement within the organization and act as an influencer to help improve Kaplan’s customer experience • Develop recommendations for research approaches to help business partners address and answer key questions related to business needs • Lead hypothesis-driven analysis on all research managed • Cultivate relationships across the organization and build strong partnerships with senior management • Manage, coach, develop, and prioritize work for direct reports and foster teamwork and collaboration • Identify and create opportunities for team development • Contribute to evaluation of new vendors, subscriptions, and research platforms Minimum Qualifications • Bachelor’s Degree. Master’s degree preferred. Areas of study: business, marketing, economics, mathematics, statistics, or engineering • 7+ years work experience in market research or consulting with the latest experience being in customer experience insights/NPS program management • Experience leading NPS program management either within a large brand or as a consultant • Experience with a wide range of primary research approaches and techniques, including qualitative and quantitative methods • Experience with online survey design and sample management • Experience with Qualtrics • Experience managing external research vendors • Experience implementing MaxDiff, Conjoint, and Pricing Model research methodologies, among others • Experience with text and sentiment analysis • Experience with basic analytic methods (e.g., regression) • Experience translating research findings into actionable insights for the business to drive customer experience and product enhancements • Outstanding presentation, verbal, and written communication skills • Ability to communicate effectively at all levels of the organization, including experience presenting to C-level executives • Ability to influence and gain consensus at all levels of the organization • Strong leadership and mentoring skills with the ability to manage, drive, and challenge team members • Excellent project management skills, with an ability to set and maintain priorities and meet deadlines in a multi-task, fast-paced, and team-oriented environment • Critical thinker with a resourceful approach to problem-solving and experience managing clients and/or multiple stakeholders • Ability to adapt and work in a fast-paced, fluid environment We offer a competitive benefits package including: Remote work providing flexible work/life balance Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure) Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members Competitive health benefits and new hire eligibility starts day-1 of employment Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities And so much more! #LI-JB1 #LI-Remote For full-time positions, Kaplan has two Salary Grades, this position is Salary Grade B: $64,000 - $202,600. Actual compensation for this role is determined by several factors including but not limited to job level, candidate's skills, experience, and education, among other factors determined by the business. Location Remote/Nationwide, USA Additional Locations Employee Type Employee Job Functional Area Marketing Business Unit 00091 Kaplan Higher ED At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits here. Diversity & Inclusion Statement: Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here. Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information. Kaplan is a drug-free workplace and complies with applicable laws.
Manage and deliver complex data solutions while overseeing a team of Big Data Engineers. | Requires 8-12 years of Big Data experience, management experience, and proficiency in various Big Data tools and technologies. | Job Description Job Summary The Manager, Big Data is responsible for all the aspects of architecture, design and implementation of Data Management solution using Big Data platform and other areas of enterprise application platforms. Responsible for delivering various technical projects which involves complex data solutions on a Modern Data Architecture. Work closely with EIM Leadership, IT Leadership, PMO, various clinical and finance teams, among other key stakeholders. Responsible for managing and driving deliverables of various technical projects, such as (Data, Compute, Storage, Azure/Databricks. Interact with various departments including, but not limited to, IT, Finance, Claims, Call Centers, and UM. Work closely with Application architecture team, and Data Governance team on standardization, Platform Delivery, and infrastructure Engineers. Establishes documentation procedures and standards Job Duties • Manage large sets of data and ensure its accuracy and integrity across multiple sources. • Develop and maintain data management processes to ensure data consistency and quality. • Analyze data and provide insights to inform business decisions and strategy. • Translate complex problems using non-technical terms • Maintain data management plans and instructions for operating complex business systems • Oversee the integration of new technologies and initiatives into data standards and structures • Assess system performance and make recommendations for hardware, software, and data storage improvements • Interact with various departments including, but not limited to, IT; Finance; Claims, Call Centers; and UM. • Manages team of Big Data Engineers • Acts as a liaison to all other internal and external customers on behalf of Molina and EIM data management areas • Provides day-to-day technical management and mentoring as required of the department staff • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Job Qualifications REQUIRED EDUCATION: • Bachelor's Degree in related technology field or equivalent experience. Required Experience/Knowledge, Skills & Abilities • 8 to 12 years progressive experience in Big Data • 3-5 years management experience in Managed Care or Medicare related field • Delivery solutions experience supporting managed care service • Excellent communication skills to translate complex problems using non-technical terms • In-depth understanding of modern database and information technologies • Excellent math, problem-solving, and analytical skills • Excellent time management skills and the ability to work towards meeting multiple deadlines simultaneously • Ability to compile and organize findings and data retrieved before presenting it to management • Thorough understanding of management and data administration duties such as collection, analysis, and distribution • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers, and customers • Knowledge in design, architecture of Modern Data Architecture technology • Knowledge on technology roadmap – business relationships, implementation, management, and delivery • Excellent verbal and written communication skills • Ability to abide by Molina’s policies • Experience with manipulating large data sets through Big Data processing tools • Proven experience on Big Data tools such as, Spark, Hive, Impala, Polybase, Phoenix, Presto, Kylin, etc. • Experience with integration of data from multiple data sources (using ETL tool such, Talend, etc.). • Strong experience on Database technologies, Data Warehouse, Data Validation & Certification, Data Quality, Metadata Management and Data Governance. • Experience with programming language such as, Java/Scala/Python, etc. Preferred Education • Master’s Degree Preferred Preferred Experience • 10+ years Big Data experience in managed care services Preferred License, Certification, Association • MS Azure, Databricks, AWS or similar Big Data industry certification(s) To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $107,028 - $250,446 / ANNUAL • Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
The Director of Product Development will drive the design and development of Medicare Advantage products while overseeing a team and collaborating with various departments. | Candidates should have a Bachelor's degree, 3 years of MA product development experience, and 7+ years of MAPD experience. | Description COMPANY OVERVIEW: Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the healthcare equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs, and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com. POSITION SUMMARY: Reporting to the Chief Growth Officer, the Director, Product development is accountable for working with executives to create and execute Zing’s product strategy. Additionally, this induvial will work cross functionally to ensure our marketing, sales, clinical and operations areas are executing consistently with our go to market strategy. This individual will also direct a growing team of employees responsible for overseeing supplemental benefit vendors and creating and filing plan benefit related materials Key Role and Responsibilities: The Director of Medicare Product will drive the design and development of Medicare Advantage products to support growth and retention, based on trends, innovations and unique Zing value propositions Oversee the annual CMS bid process and disseminates product information and business needs to stakeholders across the organization in support of annual go-to-market initiatives Drives secondary research and qualitative and quantitative analysis to inform product design and development with on supplemental benefit innovation Collaborate closely with sales, marketing and actuary to lead the bid process in accordance with all regulatory timelines Creates and identifies critical differentiators of Zing’s product strategy and works with sales and marketing to ensure marketing materials and broker education materials emphasize these differentiators Crafts and refines Executive-level presentations Leads and oversees the Zing materials team ensuring readiness for AEP as well as quality and efficiency of execution Oversees our supplemental benefit vendors, focusing on driving high quality outcomes and an integrated member experience Requirements Requirements MINIMUM QUALIFICATIONS: Bachelors Degree or equivalent experience Three years of MA product development 7+ years of MAPD experience PREFERRED QUALIFICATIONS: Highly independent and self-starter Ability to navigate with internal and external parties to achieve larger goals Ability to process data and produce cohesive strategy Comfortable presenting to large groups of individuals and to senior management Able to manage and drive multiple projects at one time This position offers a competitive salary and benefits, including but not limited to: Medical, Dental, and Vision Insurance Supplemental insurance (i.e., critical illness, accident, identify protection, pet) 401(K) Paid-Time-Off (accrued at 4.62 hours per pay period) 9 Company Holidays Employer paid life insurance ($50,000 flat)
Execute integrated field marketing plans and manage logistics for events to support sales and customer engagement. | Requires 3+ years in event marketing, strong budgeting skills, and the ability to manage multiple projects. | Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are looking for a Field Marketing, Specialist - Enterprise, to join the North America Field Marketing team. The ideal candidate will have experience driving execution of multifaceted field events working closely with the Senior Manager, Field Marketing, Enterprise in a fast-paced environment. Key Responsibilities: Partner with the Sr. Manager, Field Marketing, Enterprise to execute an integrated, North America field marketing plan to support prospecting, pipeline generation, sales opportunity acceleration, driving expansion, retention and growth in the customer base. Plan includes regional events, online events, ABM, partner, channel and sales field events.Manage the logistics & execution (includes the integrated marcom tactics, ancillary events such as customer dinners, speaking opportunities, staffing, giveaways, booth property details, lead capture strategy). Manage program budgets, expenses and travel schedule. Ensure that all programs are executed flawlessly; develop processes to achieve continuous improvement. Collaborate with Field Sales leadership and regional teams to support plan. Ensure that branded/supported events are maximized to best reach target customer base and that the event plan delivers or exceeds forecasted opportunities goal. Responsible for overall North America Field Marketing event budget and budget processes, including tracking of expenses and oversee individual event budget reconciliation and accruals. Manage event vendor relationships and service providers; negotiate contacts and look for ways to optimize vendor program. Coordinate with internal teams such as Product Marketing, Demand Marketing, Marketing, Business Development, Channel Sales, Automation, Creative Services, Content, Product, PR, Social Media, and Web Team to manage event program components. Provide consulting service to Business Development, Channels Sales and Sales Leadership to develop quarterly field and partner event plans. Consistently conduct post-program assessment to track results, measure ROI, and objectively compare programs to one another, leading to program optimization. Continuously update/adjust strategy to meet and exceed the requirements of the market, the sales team and the expanding business requirements. Travel expectation up to 50-60% to attend events. Key Skills: 3+ years of experience in event & tradeshow marketing, planning, budgeting and execution. Exceptional budgeting and vendor management skills. Experience managing booth properties, swag vendors, printing vendors, tradeshow management companies, etc. Experience managing an overall events and/or field marketing program of at least 20 events/year. Basic understanding of productivity tools such as SFDC, Marketo, etc. Strong MS Office – Excel, Word and Outlook. Exceptional communication skills, including presenting and training abilities Ability to manage and prioritize multiple projects at one time. Strong organization and project management skills Ability to thrive in a team environment. Bachelor's degree or equivalent experience. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $52,900—$123,400 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Lead the Enterprise field marketing strategies to drive customer engagement and sales pipeline targets. | Requires 7+ years in field marketing with strong experience in B2B software and account based marketing strategies. | Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Overview: The Five9 North America Field Marketing team is looking for a Senior Manager, Field Marketing - Enterprise, responsible for leading the Enterprise field marketing strategies across the US and Canada segments. Serving as the bridge between Direct Sales, Channel Sales, and Marketing, this rockstar marketing leader must understand the Five9’s corporate initiatives and support via a regional plan to meet target account engagement, sales pipeline targets with creative use to promote Five9’s brand. They will lead build out, planning and execution of the plan designed to deliver Enterprise SAO, influenced pipeline and increased cross/sell and upsell opportunities in the customer base through a blend of digital, in-person, and exclusive "white-glove" marketing initiatives. This role will own the Enterprise field marketing strategy and report to the VP of North America Field Marketing & Global CX. You will work closely with the extended team to execute a wide range of demand generation and ABX programs to ultimately drive key account engagement in prospect and customer pipeline. Preferred Location: Dallas, Chicago, Washington D.C., Raleigh, N.C., Colorado, Minnesota, and Boston Key Responsibilities: Drive a strong, customer-centric and acquisition centric approach collaborating with sales, customer success, account management, channel, and marketing team to align a strong field and install base marketing plan to meet net new demand goals, customer growth and net revenue retention goals. Responsible for coordinating and setting marketing direction with input from direct sales, channel sales, and other key internal stakeholders in the Enterprise NA & Canada segments. Drive a strong, collaborative approach working with sales, channel, and customer teams in the region(s) and align field marketing plan to meet sales and marketing goals. Develop and drive innovative integrated marketing strategies, digital and physical, to meet and exceed marketing and sales objectives, leveraging a mix of events, digital, and white-glove experiences. Leverage ABM tools and tactics to create and measure the success of ABM programs including engagement with target accounts and their impact on pipeline. Manage program budgets, expenses and provide guidance to Specialist Partner with our enterprise business development team to optimize lead volume, quality and orchestration with the goal of generating high-quality sales opportunities. Effectively manage detailed monthly, quarterly and annual budgeting and forecasting as part of an integrated Demand Generation marketing budget and plan. Manage 3rd-party vendors and agencies by holding them accountable for outstanding performance, attention to detail, and value for Five9. Track success criteria and performance metrics. Identifies and aligns others on growth priorities and key performances indicators (KPIs) that will help deliver, accelerate and expand sales pipeline. Partner with marketing operations to define and collect performance metrics, monitor, and report on progress. Qualifications: 7+ years of experience in field marketing/demand generation in B2B software technology space. Experience working in a matrixed, global organization is a plus. Experience creating and deploying account based marketing strategies that engage and convert enterprise accounts. Proven experience delivering, accelerating, and expanding sales pipeline targets through regional marketing while maintaining acceptable acquisition costs and managing multimillion-dollar budgets. Proven experience creating and delivering effective, multifaceted ABM that produces results; including tactics across a wide array of marketing channels including events, email, digital, paid social & display, web personalization, chat, direct mail, webinars, and content syndication. Strong knowledge of Salesforce, 6Sense, Marketo, Asana and other Martech is required. Extremely detail-oriented and organized and able to meet deadlines. Energetic and enthusiastic team player with the ability to work independently in a fast-paced environment. Excellent communication, organization, and interpersonal skills. Experience building productive and influential relationships with geographically dispersed, high-energy internal and external constituents. Permanent resident or US citizen with the ability to travel between the U.S. and Canada frequently. Preferably located in either U.S. Eastern or U.S. Central time zones. Fluently bilingual with English and French preferred but not required. Bachelor’s degree in Marketing, Business, or related field. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $101,500—$251,000 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
You will organize research data and support the development of AI tools to enhance research accessibility. | Candidates should have an interest in market research and data organization, with some experience in data analysis or AI being beneficial. | At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? The Insights team at PrizePicks drives research-backed decision-making to enable industry leading customer-focused experiences. Our mission is to shape the future of sports and cultural prediction gaming through unmatched insight at the core of every strategic decision. We believe that by deeply understanding sports fans and mobile gamers, we will create innovative, engaging products that define the future of the fantasy sports and gaming category. What You’ll Do: • Organize & Tag Research – Review, categorize, and index existing research reports, survey data, and qualitative insights to create a structured, searchable database. • Leverage Advanced Synthesis Tools – Utilize AI-powered tools and techniques to structure research content efficiently, improving discoverability and usability. • Develop a Dynamic Research Repository – Assist in designing and implementing scalable processes to maintain and update the repository, ensuring it remains relevant and accessible. • Support AI Chatbot Development – Contribute to the development of an AI-powered chatbot that helps stakeholders quickly find relevant research insights • Collaborate Cross-Functionally – Work closely with researchers, data analysts, and product teams to understand knowledge gaps and optimize research accessibility. What You Have: We welcome candidates from all backgrounds and levels of experience who are excited about research, AI, or data organization. You might be a great fit if you: • Have a strong interest in market research, artificial intelligence, or organizing and structuring data • Enjoy solving problems, thinking critically, and finding ways to improve information accessibility • Are eager to learn new tools and technologies, including AI-powered research synthesis • Are detail-oriented, organized, and proactive in exploring new ways to improve knowledge management • Have coursework or experience in data analysis, NLP, machine learning, or research methodologies (helpful but not required) Where you’ll live: • Anywhere in the US is fine but Atlanta would be preferred. #LI-Remote Working at PrizePicks: This application period will remain open for 30 days. We’re committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting. Benefits you’ll receive: In addition to your great compensation package, full-time employees will be eligible for the following perks: • Company-subsidized medical, dental, & vision plans • 401(k) plan with company match • Annual bonus • Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!) • Generous paid leave programs, including 16-week paid parental leave and disability benefits • Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked • Company-wide in-person events and team outings • Lifestyle enhancement program • Company equipment provided (Windows & Mac options) • Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.