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Manage daily team operations, delegate tasks, monitor performance, and serve as escalation point for technical issues. | At least 3 years supervisory experience or 5 years in IT support with strong communication and organizational skills. | Job Description: The Team Lead is primarily responsible for managing their assigned operations team, delegating work, setting deadlines for internal tasks, and monitoring and reporting team performance to the Service Managers. The Team Lead also serves as an escalation point for service-related client issues that cannot be resolved by an individual technician and acts as the primary point of contact for team members to raise concerns, provide feedback, and receive support. Through weekly team meetings and regular collaboration with peer Team Leads, the Team Lead provides Service Managers and the Director with front-line visibility into team performance, operational challenges, and service delivery. This role balances hands-on technical leadership with people management, driving team performance, accountability, and operational excellence across both reactive and proactive service functions. Job Responsibilities: Team Oversight & Daily Operations Lead day-to-day team operations by monitoring attendance, managing workload distribution, and ensuring adequate coverage across all shifts Serve as the first point of escalation for the team, providing guidance on complex tickets and ensuring timely resolution of high-priority client issues Maintain visibility into team performance and queue health, proactively identifying and addressing bottlenecks before they impact service delivery Proactive Maintenance Oversight Oversee execution and quality of proactive maintenance tasks performed by the team: CyberCNS third-party patch and vulnerability remediation for Secure clients Cork vulnerability and compliance remediation Other recurring proactive maintenance and remediation activities assigned to the team Identify recurring issues, process gaps, and opportunities for continuous improvement Maintain service board hygiene by reviewing completed work, ensuring proper documentation, and closing out completed ticket templates Meetings & Reporting Attend and contribute to the weekly Proactive Team Leads L10 meeting Facilitate the weekly Team-Specific L10 meeting for your assigned team Collaborate with other teams and departments as needed to address operational issues, dependencies, and shared initiatives Update and maintain weekly and monthly Strety scorecards for your team Conduct weekly timesheet review and approval for all technicians Coaching & People Management Conduct monthly 1-on-1 coaching sessions with each technician covering feedback, performance, and priorities Review feedback and callouts from leadership or other departments, conduct root cause analysis (RCA) where appropriate, and ensure identified issues are thoroughly addressed. Foster accountability within the team by assigning clear ownership over tasks and processes Review OfficeVibe surveys and respond to team engagement indicators Other Team-Specific Tasks Facilitate and oversee team-specific tasks and recurring operational activities. Ensure appropriate documentation, audit trails, and risk assessments are maintained for each recurring task, where applicable. Job Qualifications: Demonstrated alignment with ITS Core Values and expected Leadership behaviors. Exhibit a customer-first mindset, employing an empathic approach to problem-solving and ensuring customer satisfaction remains a top priority. At least 3 years of supervisory experience with a strong track record, or a minimum of 5 years of experience in IT Support or a similar technical role. Organizational and time-management skills. Possess exceptional verbal and written communication skills, demonstrating clarity, precision, and effectiveness in conveying information. Exhibit the ability to manage a high volume of information and data efficiently, demonstrating a keen eye for detail and accuracy. Ability to creatively use resources and adjust to changes quickly and professionally. Demonstrate the ability to lead teams effectively, measuring individual performance and fostering a collaborative and high-performance team culture. Job Requirements: A home office set up that meets the following: Computer: A working computer with a minimum of 8GB RAM and one of the following: Windows 11 with an Intel i5 or i7 (8th generation or newer), or AMD Ryzen 5 or 7 (2000 series or newer), or macOS 12 or newer. Internet: Stable internet connection with at least 5 Mbps download and upload speeds. Audio Equipment: A quality headset with a noise-cancellation feature for meetings. Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. Webcam: An HD webcam for video calls. 2nd Monitor UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop) A very strong cultural fit the ITS way (Our core values will be discussed during the interview) Excellent command of the English language both spoken and written Able to work full time 40 hours a week: Reactive - Normal Business hours from 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. Proactive - Schedule will be finalized after the training period, with shifts outside the regular business hours. Able to pass our online behavior and cognitive assessments. Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. Able to provide NBI Clearance (for PH applicants). Compensation: Pay rate starts at $7.48/hr and may vary by experience and location. Benefits: Comprehensive Health Plans / HMO (Employee & Dependent/s) Life Insurance Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions) Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Night Shift Bonus Salary Advancement/Loan Health & Wellness Program Company-paid training and certification Fraud Alert – Recruitment Scams Intelligent Technical Solutions (ITS) has been made aware of fraudulent job postings and communications misrepresenting our company. Applicants are advised to exercise caution and apply only through official ITS channels. ITS does not request payment or financial information at any stage of the hiring process. Sensitive personal information (e.g., Social Security numbers) will not be requested prior to a formal offer. We have become aware of fake profiles on LinkedIn, Facebook, and other social media platforms impersonating our employees and falsely claiming to represent our company. Please exercise caution when interacting with these accounts. If you receive suspicious messages or requests, do not engage. Report them to careers@itsasap.com. All verified job openings are posted here: https://www.itsasap.com/job-openings
Independently perform design tasks across project phases and provide technical expertise in detailing and code analysis while collaborating with teams and mentoring staff. | Associate degree with 5-10 years experience, proficiency in AutoCAD and Civil3D, strong communication, and teamwork skills. | Description Job Summary The Designer III – Engineering role is responsible for independently performing the design throughout all phases of multiple simultaneous projects. Develops technical aspects throughout all phases of a project. Job Responsibilities Provide technical expertise to project teams regarding detailing, code analysis, project documentation, construction administration, and other project-centric processes. Provide technical detailing with a variety of construction materials and systems. Collaborate with designers and teams to translate design concepts into sound technical solutions. May mentor and begin to supervise others Requirements Required Education & Experience Associates degree required. 5-10 years of experience Preferred Education & Experience Bachelor’s degree preferred. Proficiency in computer software such as AutoCAD and Civil3D. Strong graphic, verbal, and written communication skills. Positive attitude and commitment to being an active participant working as part of a multi-design discipline team. Lockwood, Andrews & Newnam, Inc. (LAN) is an Equal Opportunity Employer and gives consideration for employment to qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, status, or local laws and to prohibit discrimination and harassment based on any of these factors. Lockwood, Andrews & Newnam, Inc., is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the Human Resources Department at 713-266-6900 or by email using peopleoperations@leoadaly.com . For more information about your rights under the law, see: Know Your Rights
Lead design teams and collaborate cross-functionally to deliver strategic, human-centered design solutions while ensuring brand consistency and mentoring staff. | Bachelor's degree in design-related field with 10+ years in design consulting or management and a strong portfolio in design thinking and visual communication. | Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change. About the Opportunity: The Associate Director; Design Lead plays a critical role in supporting LINK’s mission to deliver human-centered design and strategic solutions to our clients. This position focuses on leading internal design teams, partnering closely with cross-functional roles to drive consistent delivery of quality and brand appropriate deliverables. This is an exciting opportunity for a professional in the Design Strategy or Information Design Competency. Ideal candidates will bring a proven track record of creative and strategic expertise to elevate LINK’s business growth and deliver high-quality, human-centered design solutions. Qualifications: Bachelor’s degree in Design Communications, UX Design, Visual Journalism, Visual Communications, Sociology, Psychology or related field. 10+ years of professional experience in design consulting, or a related field, with demonstrated success leading, managing, and developing high-performing teams. Deep understanding of human-centered design, design thinking processes, and visual design principles. Experience driving brand expression and consistency including brand design and formats. Strong written and verbal communication skills with a comfort in copy editing. Proven ability to lead, mentor, and grow design teams (often cross-disciplinary). Leader in visual communication and design principles & foundations. Experience and comfort designing intelligible information hierarchies and frameworks that support information navigability, understanding, and retention. Experience working directly with clients and developing positive client relationships. Mastery in applying information design principles and in visual storytelling through various media. The ability to navigate ambiguity and provide strategic guidance that brings clarity to goals, requirements, and outcomes—particularly in complex or high-visibility engagements. Strong portfolio demonstrating end-to-end design work (concepts, user flows, wireframes, prototypes, visual design, final execution). Responsibilities: Strategic & Creative Leadership Partner with Project Team Leadership to drive strategic design direction and organizational impact. Serve as the primary design point of contact for project team(s) and represent the design-thinking process in cross-functional and leadership forums. Identify strategic opportunities within the client space and recommend process improvements to ensure efficient application of the Systems Model. Drive visual brand expression, consistency, and standards—covering identity, architecture, and design systems. Guide internal teams through design execution by setting clear priorities, decision frameworks, and feedback loops. Team Management & Development Mentor and guide the design process, modeling effective client engagement, deadline management, and creative problem-solving. Support onboarding and development of new information designers and design strategists to the project team, providing regular updates to PMs and the competency manager(s). Monitor team performance and resource utilization, ensuring collaboration, growth, and successful delivery. Participate in recruiting and interviewing candidates for design-related roles. Project Execution & Quality Delivery Oversee design execution across the contract, ensuring high-quality, brand-appropriate deliverables. Apply human-centered design and design thinking methodologies to project workflows. Ensure consistent use of design assets, libraries, frameworks, and emerging technologies (e.g., AI). Communicate tradeoffs and impacts of shifting deadlines and identify opportunities to share team successes. Work Schedule: Full time, 40 hours per week Some travel required to attend relevant events and conferences, and participate in LINK team events Salary: We’re committed to providing competitive compensation, including locality adjustments. The base salary range for this position is $127,000-$182,000. Your final offer will reflect your experience, qualifications, and geographic location. Benefits: $100 monthly internet/cell phone stipend $150 monthly commuter stipend for eligible participants LINK sponsored healthcare benefits including medical, dental, vision Company-paid Short Term Disability Insurance 401K with employer contribution of up to 4% 11 Federal Holidays per year 15 days of Paid Time Off (PTO) per year Paid Holiday Time Off (Christmas Eve through the New Year) Annual bonus plan participation Annual profit sharing participation $2,000 Learning and Development program reimbursement Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard LINK is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable state, local, and federal law. If you are unable to complete this application due to a disability, contact Human Resources to ask for an accommodation or an alternative application process.
Lead sales, category, and commercial analytics end-to-end to deliver actionable insights for leadership decision-making. | 10+ years in commercial analytics or category management in CPG, proficiency in syndicated data, Excel, Power BI, and a bachelor's degree. | Director of Commercial Analytics & Insights COMPANY SUMMARY (“Who are we?”) At The Honest Kitchen, we believe pets deserve the same quality of food as the humans who love them. As pioneers of human-grade pet food, we use thoughtfully sourced ingredients and gentle preparation methods to create foods that are as wholesome as they are nutritious. We’re a purpose-driven, growth-minded, proud B Corp (which is a legal corporate structure that allows us to operate and make decisions based upon a triple bottom line, factoring in social and environmental impacts right alongside our prioritization of long-term financial sustainability!) company made up of people who care deeply about pets, their parents, and each other. If you’re looking to do meaningful work in a collaborative, entrepreneurial environment where your ideas can make a real impact, you’ll feel right at home here. We strive for an inclusive work culture that supports a diverse array of skills, experiences, and perspectives our employees bring to the table. For us, differences are a source of strength. We celebrate strong performance and ethical processes, and we work hard every day to nurture an inclusive culture where all employees can innovate and thrive. Here, you will not only build your career, but you will also uncover new experiences and collaborate with passionate colleagues. The Honest Kitchen values a diverse workforce. Everyone, including women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply. The Honest Kitchen believes that an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re looking for candidates who can expand our business culture by bringing their whole, authentic selves to work. We strive to provide all qualified candidates with an equitable and accessible recruitment process. POSITION SUMMARY (“What are we looking for?”) The Director of Commercial Analytics & Insights owns the Company's sales, category, and commercial analytics function end-to-end, from the underlying data and reporting infrastructure through to the insight and recommendation delivered to leadership. This role is the Analytics Department. It sets the analytical agenda, builds the tools and reporting personally, and delivers the analysis that drives commercial and financial decision-making. The Director reports to the Chief Financial Officer and partners closely with the Chief Revenue Officer and Chief Marketing Officer, effectively interacting and communicating with all stakeholders throughout the organization, including Company leadership and other departments. ESSENTIAL DUTIES AND RESPONSIBILITIES * Lead all aspects of the commercial analytics function including syndicated data analysis, sales and category reporting, business intelligence tools, and the analytical support behind pricing, promotion, assortment, and innovation decisions. * Serve as the Company subject matter expert on syndicated and retailer data, including SPINS, NIQ, Stackline, retailer portals, and distributor data, analyzing category, brand, channel, customer, and competitive performance to identify risks and opportunities. * Collaborate with the Commercial Team to build the sell-in story, translating data into customer-facing category reviews, distribution and assortment recommendations, shelf and merchandising proposals, and promotional plans. * Own Power BI, Bedrock Analytics, and ReSight (distributor data aggregator) as the Company superuser, including licensing, user permissions, integration of data sources, and the build and ongoing maintenance of all dashboards. * Support the development and maintenance of weekly and monthly flash reporting, KPIs, and scorecards for the Senior Leadership Team and the commercial team. * Build and maintain a self-service reporting toolkit (dashboards, standard reports, and supporting documentation) that enables Sales, Marketing, Finance, and leadership to answer routine business questions without an analyst in the loop, and drive adoption through training, office hours, and ongoing refinement based on stakeholder feedback. * Deliver ad-hoc analysis and modeling for executive leadership and cross-functional partners, prioritizing effectively against a continuous flow of competing requests. * Support innovation by building initial unit and volume forecasts and supporting margin analysis. * Support the Sales Team in the annual budget and forecasting processes with volume, channel, and customer-level builds. * Present analysis, findings, and recommendations to the Senior Leadership Team as required. * Apply AI tools to compress analysis cycle time and extend the capacity of a one-person function, including automating recurring reporting, drafting narrative summaries of results, and accelerating data preparation and exploration. Continuously evaluate emerging tools and bring forward opportunities to automate manual work. * Perform other duties as required to support the Sales, Marketing, and Finance teams and internal stakeholders. REQUIRED SKILLS/ABILITIES * Extensive knowledge of syndicated and retailer point-of-sale data, including SPINS, NIQ, retailer portals, and distributor data. * Advanced Excel capability, including financial modeling, pivot tables, and work with large data sets. SQL or comparable query experience is a plus. * Advanced Power BI capability, including data modeling and the design and maintenance of dashboards. * The ability to learn and adapt to various software quickly is essential. * Aptitude and desire to use AI tools in an analytics context, including LLM-based analysis and drafting, AI features within Power BI and Excel, and the automation of recurring reporting and summarization tasks. * Ability to translate complex data into a clear, commercially actionable story and recommendation for both executive and customer-facing audiences. * Strong verbal and written communication skills. * Ability to drive impact for both strategic and tactical commercial and company initiatives. * Self-directed and hands-on. This role is the department and has no direct reports or analyst support. It requires an individual who knows what to do, knows how to do it, and is willing to do the work personally. * Ability to prioritize and manage a high volume of competing requests from multiple executive stakeholders. * Ability to influence and build alignment across Sales, Marketing, and Finance without direct authority. * Proficient in Microsoft Office, including Word and PowerPoint. * Love for animals and a passion for their health. REQUIRED EDUCATION/EXPERIENCE * 10+ years of progressive experience in sales analytics, category management, commercial analytics, revenue growth management, or insights. * Demonstrated experience as a hands-on individual contributor who has personally built the reporting, models, and analysis. * Experience in the CPG industry is required. Pet, natural, or food and beverage experience is strongly preferred. * Experience supporting national retail and distributor customers across pet specialty, mass, grocery, natural, and e-commerce channels. * Experience in Private Equity Sponsored business a plus. * Bachelor’s degree in Business, Finance, Marketing, Economics, Analytics, or a related field. PHYSICAL REQUIREMENTS * This role is performed in an office or remote environment. * Must be able to remain in a stationary position 50% or more of the time. * Must be able to operate a computer and other office machinery, such as a calculator, copier, and printer. * Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information. * Must be able to observe details at close range. * Occasionally move items that weigh up to 20 pounds. The salary range for this role is: $160,000 - $190,000/year WHY YOU’LL LOVE WORKING HERE (“What makes us different?”) * Mission-driven brand making a real difference in pets’ lives * High-growth environment with room to shape strategy and programs * Collaborative, values-led culture that supports both people and pets * Opportunity to work on a category-leading, human-grade brand with strong consumer loyalty BENEFITS OF WORKING FOR THE HONEST KITCHEN (“What do we offer?”) We offer a competitive compensation package, including salary and robust employee benefits. Some key highlights include: * Time off: We offer a highly competitive time off schedule, including unlimited vacation and additional sick time, in addition to a generous company-paid holiday schedule. * Benefits: Various health insurance plans with generous employer contributions to premiums. We also offer vision, dental, short-term disability, long-term disability, accident, critical illness, an employee assistance program, and an FSA/HSA. * Financial wellness: Enjoy perks like a company 401K with an employer match. * Mission Driven: Employees can take up to 40 hours of volunteer time a year, and we offer donation matching to non-profit organizations of your choosing. * Pet Friendly: Pet-friendly offices, zoom calls, discounts on pet insurance, and of course, free pet food! * Collaborative Team: We offer a fun, team-oriented work environment where you feel like you are making a difference every day. Ready to help bring better food to more bowls? We’d love to hear from you. As a Public Benefit Corporation, our company's practices and outputs are assessed and evaluated across five categories: Governance, Workers, Community, The Environment, and Customers. We track our social and environmental impact over time and publicly disclose our performance in our annual impact report. As an employee of a Certified B Corp, it is required that in performing your role, you factor social and environmental impacts into decision-making and actions as they pertain to your role with The Honest Kitchen, so as to ensure that our actions make a positive impact where possible. *The Honest Kitchen is an equal opportunity employer. The Company’s policy prohibits discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status.
Design, implement, and support ManageEngine solutions to improve identity, endpoint management, and security posture for enterprise clients. | 3-5 years ManageEngine experience, strong Active Directory and IAM background, bachelor's or master's degree, and proficiency in automation and system integration. | At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America. With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence. We deliver comprehensive solutions across IAM domains, including: Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management) Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries. If you’re ready to grow your career alongside some of the industry’s best, come join us — you’re key to our success We are currently looking for a ManageEngine Senior Engineer to join KeyData Cyber’s Delivery Services team. As a ManageEngine Engineer, you will work closely with clients and technical teams to design, implement, integrate, and support ManageEngine solutions across enterprise environments. You will play a key role in delivering identity, Active Directory, endpoint management, automation, and security solutions that improve operational efficiency while strengthening the organization’s security posture. Location: USA, Remote Contract: Start Date: Mid-October 2026 – October 2027 (12-month contract) What You’ll Do Define, design, develop, and implement ManageEngine solutions, including AD360, Identity360, and PAM360. Gather business and technical requirements from clients and translate them into effective ManageEngine solution design. Design and implement identity lifecycle management processes, including user provisioning, modification, deprovisioning, and group management. Design and implement access governance workflows including access reviews and certifications. Configure workflows, automation, role-based access controls, policies, reports, and notifications to support identity and IT operations. Implement and support integrations between ManageEngine and enterprise applications such as Active Directory, Microsoft 365, and other systems using APIs, webhooks, and available integration capabilities. Work closely with system administrators, application owners, security teams, and business stakeholders to ensure solutions meet functional and security requirements. Educate business and IT stakeholders on implemented solutions, operational processes, and security best practices. Conduct knowledge transfer sessions and provide documentation to support effective transition to client teams. Participate in solution testing, deployment, upgrades, troubleshooting, and post-implementation support. Contribute to the development and continuous improvement of KeyData Cyber’s ManageEngine implementation methodologies, accelerators, and best practices. Who We’re Looking For 3–5 years of experience working with ManageEngine products in enterprise environments. Bachelor’s or master’s degree in Computer Science, Computer Engineering, Management Information Systems, Information Technology, or equivalent experience. 3+ years of experience designing, implementing, configuring, or supporting enterprise IT/IAM solutions. Hands-on experience with one or more ManageEngine products, preferably AD360, Identity360, and PAM360. Strong understanding of Microsoft Active Directory, Group Policy, DNS, LDAP, Windows Server, and Microsoft 365 environments. Experience with identity lifecycle management, user provisioning/deprovisioning, access management, workflows, automation, and reporting. Experience gathering business and technical requirements and developing technical design documentation. Experience with REST APIs, webhooks, scripting, or automation technologies is highly desirable. Ability to troubleshoot complex technical issues and develop practical solutions. Ability to work effectively both independently and as part of a team. Strong verbal and written communication skills. Ability to communicate complex technical concepts to both technical and non-technical stakeholders. Previous consulting or professional services experience would be an asset. Nice-to-Have Skills ManageEngine certifications or relevant product certifications. Experience integrating ManageEngine with Active Directory, Microsoft 365, ServiceNow, SIEM, IAM, or other enterprise applications. Experience with PowerShell, REST APIs, JSON, SQL, or Python. Experience with hybrid Active Directory and cloud environments. #LI-RJ1 Why You’ll Love Working Here At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone. Accessibility & Accommodations If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request. Fraud Prevention & Identity Verification We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process. Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.
Manage IT tools and technologies to support distributed workforce including cloud, security, and vendor management. | Experience managing global remote workforce IT equipment and software with strong problem-solving and security compliance knowledge. | Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California with team members located across the globe. Learn more at bitwarden.com. As an IT Manager at Bitwarden, you will directly contribute to the operational success and growth of the Bitwarden team and product through technology. We’re looking for someone who can own the evaluation, deployment, and operationalization of tools and technologies that enable all the teams within Bitwarden to excel. You’ll be managing digital and physical assets, assisting with procurement of new tools and technologies, as well as helping with cloud infrastructure, security, compliance, and community technology evangelization. This is an all-remote team, and we are looking for someone based in the U.S. We do not offer visa sponsorship at this time. RESPONSIBILITIES Own the digital employee onboarding experience from equipment orders and management to account setup and provisioning Manage software and hardware vendors, research, sourcing, and procurement Maintain the Bitwarden inventory of laptops and licensed software distributed globally Serve as the go-to person for access, configuration, and support of tools used across the company including SaaS and deployed systems Assist with the management and transformation of our cloud infrastructure and networks Manage VPNs and other restricted access systems Assist with business and technology experiments involving new technologies, tools, processes and techniques Help manage and improve upon various Bitwarden compliance frameworks and certifications such as SOC2, HIPAA, and GDPR Contribute to the presence of Bitwarden in the SecOps domain and community at large through forums, conferences, articles, and customer support WHAT YOU BRING TO BITWARDEN Experience managing equipment and software across a distributed, remote, and decentralized global workforce Experience in implementing and refining IT and security compliance frameworks Ability to maintain discretion, handle sensitive information and maintain security best-practices Technocrat at heart, staying current with trends and new technologies Collaborative and adaptable mindset Openness and authenticity combined with excellent communication skills Excitement and enthusiasm for open source and for better internet security Excellent problem-solving skills – you might not know all the answers but you know how to find and communicate the solutions NICE-TO-HAVES User of Bitwarden Experience in the rollout and support of MDM tools across macOS, iOS, Windows and Android Azure and cloud infrastructure best practices and operations, monitoring and maintenance WHAT TO EXPECT IN THE INTERVIEW PROCESS Meeting with our Recruiting team Interview with our Head of Information Security Interview with the team A FEW REASONS TO WORK WITH US Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations. Become an expert. You’ll get immersed in the prominent technology markets of security and open source software. We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world. Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
Manage client operations including scoping, financial reporting, staff allocation, onboarding, training, and process implementation to meet client needs. | Bachelor's degree in business or related field with at least 3 years relevant experience and proficiency in Microsoft Office. | About Publicis Commerce: Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk, Reward & Loyalty and Retail POS Strategy. Overview We're seeking a Manager, Client Operations. This position ensures that the team operates in a highly efficient manner while maintaining the highest quality standards, and supports the Operations Director and team by managing scoping and establishing processes and ways of working to consistently deliver a best-in-class product and service. Candidates must reside within a commutable distance to our Detroit (Troy), Chicago or Cincinnati locations for a hybrid work schedule. Key Job Responsibilities: Operations Director Support Financials Onboarding and Training Performance Expectations: Business Support Assist Operations Lead and Client Lead with annual scope development and custom scope enhancements Own staff allocation and budget reports Manage scopes and process to ensure team is both funded and reports at 90% billable. Support the building of tools to assist in the scoping process (e.g., AI/Marilyn integration) Help implement new roles or ways of working to meet client needs Coordinate and recap weekly meetings to discuss present and future issues/updates Support Operations Lead and Client Lead in developing and contributing to QBRs Execute solutions to resolve issues Work closely with Operations Lead and New Business lead on RFI/RFP responses to identify needs or resources, as well as determining appropriate allocation, budgets and staff recommendations Coordinate agenda and content for VP team meetings Financials Work with Project Management on monthly financial updates Optimize funding/utilization based on monthly reports Onboarding and Training Help onboard new team members and Clients Deploy training to improve overall productivity (e.g. brief training) Schedule and participate in ongoing best practices forums Skillsets Required Bachelor’s degree in advertising, marketing, business or related field 3+ Years of marketing or Operations experience, agency or project management experience preferred Interest in the Operations discipline Experience in Shopper Marketing is a plus Proficiency in Word, Excel and PowerPoint Ability to manage time, adhere to strict timelines, multitask and work well under pressure Ability to support with Client Operations and Procurement Detail Oriented Proactive nature in the seeking of work/responsibility Dependability in execution of work and as member of assigned team Enthusiastic, solution-oriented attitude in accepting work/new challenges Desire to learn all aspects of the assigned client scope of work and tactics Effective interpersonal skills working well across functions Conscientious work ethic Additional Information The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: Paid Family Care for parents and caregivers for 12 weeks or moreMonetary assistance and support for Adoption, Surrogacy and FertilityMonetary assistance and support for pet adoptionEmployee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balanceTuition AssistancePaid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and moreMatching Gifts programsFlexible working arrangements‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. Publicis Commerce is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines. Compensation Range: USD $75,050.00 - USD $107,835.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/19/2026.
Manage front desk operations including client greeting, call handling, and administrative support tasks. | High school diploma with five years of administrative office experience preferred. | Description The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market. Since our founding in 1982, our growth has been fueled by the pride and craftsmanship of our team, supported by exceptional project management and industry-leading expertise. As a 100% employee-owned company, we are deeply committed to the success of our team. This sense of ownership is reflected in the professionalism, integrity, and dedication we bring to every project — and in the positive impact we strive to make in the communities we serve. We are actively seeking qualified candidates for the Front Desk Administrator position to join our award-winning team. Great Reasons to Join: 11x Employee Voted Top Workplace Highly Competitive Wage Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness) $15k Company Paid Life Insurance 401(k) Employee Stock Ownership Plan (We are 100% employee owned) Training and Support Paid Time Off and Paid Holidays Advancement Opportunities Paid Apprenticeship and Educational Reimbursement Standard Work Schedule: Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change. Position Summary: The Front Desk Administrator greets clients, answers, and directs phone calls, sorts and delivers mail and packages. The Front Desk Administrator also places bulk office supply orders for both Columbus locations and helps the accounting team with small projects. Position Responsibilities: Operate telephone to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments. Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with invoices, balance sheets, and other documents. Greet people entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Hear and resolve complaints from customers and the public. File and maintain records. Complete daily document management entries. Transmit information or documents to customers, using a computer, mail, or facsimile machine. Schedule appointments, maintain and update appointment calendar inspections. Analyze data to determine answers to questions from customers or members of the public. Provide information about establishments, such as the location of departments or offices, employees within the organization, or services provided. Keep a current record of staff member’s whereabouts and availability. Collect, sort, distribute and prepare mail, messages, and courier deliveries. Takes orders for office supplies from each company and order supplies weekly, compare prices, and put away and/or deliver. Process and prepare memos, correspondence, or other documents. Maintain lobby or reception area. Run various errands such as check pick up, post office/drop box, bank, and lunch pick up. Fix and maintain copier machines. Prepare boxes for FedEx and deliver items from FedEx when they arrive. Scan all company checks into Timberline. Maintain bathrooms accordingly. Reconcile permit statements. Additional duties as needed. Qualifications: Required: High school diploma or GED. Preferred: Five years of experience in an administrative office role. Physical Demands: Must be able to sit at a desk and/or computer for prolonged periods of time. Must be able to occasionally lift and/or move up to 25 lbs. Benefits and Compensation: We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD&D; additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned. Must be able to pass a pre-employment drug screen and background check. EEO Statement: We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.
Manage client accounts by overseeing financial deliverables, project timelines, and operational processes while coordinating internal teams and client communications. | Minimum 3 years operations/project management in media agency, 2 years budget management, and proficiency with operational reporting tools. | PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling bring truth to life, and where orchestration replaces fragmentation. Dedicated to making brands discovered, PHM redefines what media can do through data, content, and creativity. Because in modern healthcare, the brands that are found are the ones that lead. And when brands lead, advantage follows. Go deeper. Be found. Overview The Supervisor is responsible for large clients, has a holistic view of the clients’ objectives and processes, project manages key timelines and deliverables, and provides insight on staffing related to work scoped and financials. This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations. Responsibilities Accountable for the lifecycle of financial deliverables from project start, job code creation, SOW generation, working media determination, changes of work, incremental funds, client accruals, invoicing, ad hoc reporting Monthly invoicing and client mandated financial documentation, including, but not limited to:client accruals, reconciliation requests (per client MSA), client-tracking software Expert at creating, relaying and abiding Client best practices in regard to scoping, invoicing, and financial tracking. Owns the revision or enhancement of those processes. Day-to-day point of contact for key client deliverables Accountable for the completion and accuracy of the financial deliverables calendar for internal and client deliverables. Responsible that internal team is kept apprised of status on all jobs by issuing timely and accurate documentation and correspondence: Drafts and updates billing calendars Organizes financial deliverables Route materials for internal review/approval, as needed Gather data Sends updates/notes/reminders to team Scoping Development of working media statements of work Development of all fee statements of work, including intercompany Can read and interpret Master Service Agreements (MSAs) Implements rollout of new systems and processes across client Qualifications Minimum of 3+ years in operations or project management in a media agency setting 0 -1+ year management experience (previous intern management experience is applicable) 2+ years budget management experience + operational tools and/or reporting Optional: HCP/Pharma media experience (background can include planning or investment) Additional Information Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines. #LI-AB7 Compensation Range: USD $60,800.00 - USD $84,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/30/2026.
Manage patient check-in, demographic and insurance data, and payments while acting as a liaison between patients and healthcare professionals. | Requires high school diploma and at least one year of customer service experience, both met by the candidate. | Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration Representative will accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Registration Representative work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. Registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check in-desk within the physician practices. The Patient Registration Representative is responsible for collecting point of service payments and may also be responsible for scheduling appointments. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Customer Service Preferred