ZIRLEN TECHNOLOGIES INCORPORATED

Provide technical support, document issues and solutions, and communicate effectively with stakeholders in a remote environment. | 8 years of experience with TSDS, customer service, cross-functional collaboration, and technical documentation, which are not demonstrated in your resume. | Product Support Analyst 3 -State Government Project W2 Position - Contract - Remote (Austin, TX) Need to Provide 3 References REQUIRED : 8 years of Experience working with Texas Student Data System (TSDS) at LEA or vendor level 8 years of Experience in customer service, with strong communication skills. 8 years of Strong ability to work closely with cross-functional teams. 8 years of Excellent communication skills to effectively work with cross-functional teams. 8 years of High level of accuracy and attention to detail in all documentation tasks. 8 years of Experience in training other team members. PREFERRED : 8 years of Familiarity with documenting software issues, release notes, and technical guides. 8 years Proven experience in creating clear, concise, and comprehensive technical documentation. SPECIFIC SKILLS : TSDS Data Collections Application / Product Support Technical Support & Ticketing User Acceptance Testing (UAT) Defect Tracking & Resolution Technical Documentation & Release Notes Customer & Stakeholder Communication If this opportunity aligns with your background and career goals, please respond with your updated resume and contact details to yuvaraj.m@zirlen.com You may also feel free to reach out at 972-455-8109 This is a remote position.

Providing cybersecurity support and managing IT assets across multiple locations. | Extensive cybersecurity and support experience, with skills in OS, networking, and security tools, but lacking specific business analysis, financial operations, and workflow design experience required for the role. | IT Business Analyst - Child Support systems - State Government Project W2 Position - Contract - Remote (Columbia, SC) Required Skills 5+ years of experience working as a Business Analyst 5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation 5+ years of experience with workflow design and system enhancement 5+ years of experience conducting Stakeholder Interviews 5+ years with SQL Querying Bachelor's degree or 5+ years of experience working with Child Support systems Preferred Qualifications: Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager Experience with Agile or Waterfall methodology Preference for a degree in Finance or IT. If this opportunity aligns with your background and career goals, please respond with your updated resume and contact details to sivarajan.s@zirlen.com. You may also feel free to reach out at 972-433-6033, Ext. 1005. This is a remote position.

Assess and implement security controls, support compliance efforts, and manage security documentation. | Experience with security frameworks such as NIST 800-53, HIPAA, CMS ARC-AMPE, IRS Pub 1075, and supporting government or healthcare systems. | Information Security Analyst - HIPAA & NIST & CMS ARC-AMPE & IRS Pub 1075 W2 Position - Contract - Remote (Montpelier, Vermont) VT - State Government Project Must Provide 3 References Required Skills Experience with security frameworks such as NIST 800-53, CMS ARC-AMPE, and IRS Pub 1075 and HIPAA Experience working in at least two security domains, including: Security & Risk Management, Security Architecture & Engineering, Security Assessment & Testing, Security Operations Excellent oral and written communication skills Ability to work within a team Ability to meet shifting deadlines Ability to work within a defined budget Preferred Qualifications: Experience supporting government or healthcare systems Experience supporting Vermont Health Connect (VHC) or IE&E programs Experience with audit and regulatory compliance Familiarity with HIPAA, CMS, and IRS security requirements Specific Skills: Security frameworks (NIST 800-53, CMS ARC-AMPE, IRS Pub 1075, HIPAA) Risk assessments, security controls & compliance gap analysis Audit support & compliance reporting Security documentation (SSP, POA&M) Vendor & third-party security review If this opportunity aligns with your background and career goals, please respond with your updated resume and contact details to sivarajan.s@zirlen.com. You may also feel free to reach out at 972-433-6033, Ext. 1005. This is a remote position.

The role involves integrating Medicaid data using specific tools and programming languages, primarily in a remote setting. | Requires 5+ years of experience with specific data tools, 3+ years with data mapping and Visual Basic, and Medicaid program experience, with preferred skills in Java and JavaScript. | REQUIREMENT: Senior Medicaid Data Integration Specialist Position - Contract - Columbia, South Carolina (Remote) Required Skills 5+ years of experience with Actian Data Connect 5+ years of experience with Axiom TransSend 3+ years of experience with Pervasive Designer data mapping 3+ years of experience with Visual Basic 5+ years of experience working with the SoSC Medicaid program Preferred Qualifications: Experience with Java Experience with JavaScript If this opportunity aligns with your background and career goals, please respond with your updated resume and contact details to sivarajan.s@zirlen.com. You may also feel free to reach out at 972-433-6033, Ext. 1005. This is a remote position.

Design, architect, and provide tier 1-4 support for Citrix and Windows infrastructure in a production environment. | 10+ years experience with Citrix and Windows infrastructure, bachelor's degree in computer science or related field, and proven ability in Citrix architecture and support. | REQUIREMENT: Information Citrix Systems Architect - Advanced Columbia, South Carolina (Remote) Need Overall 10+Years of experience 3 References from the recent projects are must. Required Skills: • 5+ years technical experience with Citrix administration, including XenServer in a Production Environment • 5+ years experience with Microsoft Windows Servers and Microsoft Windows Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.) • 5+ years experience Design and Architect experience • 5+ years providing Tier 1 - Tier 4 support • Bachelors degree in Computer Science or related field • Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering • Ability to answer complex questions related to Citrix command line commands • Ability to speak to Citrix Ports • Adaptable, flexible, and self-motivated with strong technical and problem-solving skills Preferred Skills: • Monitoring of VDI platform with various client tools (Netscaler, ControlUP) • Citrix Administration Certification • Self-starter with ability to resolve ambiguity/conflict in complex VDI environments • Experience developing update processes and maintaining VDI currency • Strong written and verbal communication with groups of all sizes • Skilled in structured problem-solving, troubleshooting, and root cause analysis in critical environments • Proven ability to plan and lead large infrastructure implementations Specific Skills: • Citrix Administration (XenServer, XenApp, Citrix App Layering) • VMware Administration • Microsoft Windows Infrastructure (AD, DNS, DHCP, ADFS, WSUS) • Citrix Command Line & Ports Management • VDI Platform Monitoring (Netscaler, ControlUP) • Design & Architecture of Enterprise Systems • Tier 1 Tier 4 Citrix/Windows Support • SOP Development & Team Training If you are interested share your updated resume with contact number to sivarajan.s@zirlen.com This is a remote position.

Lead large-scale digital transformation and business process reengineering projects, applying MITA framework and business modeling to optimize health systems. | 15+ years experience in business architecture and digital transformation with expertise in MITA, business modeling, BPR, Agile/SAFe, and relevant certifications, plus ability to work hybrid in Austin, TX. | REQUIREMENT: Business Analyst 3 - Digital Transformation, BPR & MITA Health Systems Austin, Texas (Hybrid)---Locals Only Need Overall 15+Years of experience 3 References from the recent projects are must. Minimum Qualifications: • 12+ years of experience in Business Architecture or similar strategic roles. • 12+ years of experience leading large-scale digital transformation and business process reengineering (BPR) projects. • 12+ years of experience with MITA (Medicaid Information Technology Architecture), including practical application in complex system environments.Experience with MITA State Self-Assessments (SS-A) is highly desirable. • 10+ years of experience in business modeling using BPMN, UML, ArchiMate, and enterprise architecture frameworks like TOGAF. • 10+ years of experience in analytical, problem-solving, and critical thinking skills. • 10+ years of experience in communication, presentation, negotiation, and facilitation with technical and non-technical stakeholders. • 8+ years of experience in requirements gathering, documentation, and bridging business and IT. • 8+ years of experience with a Bachelors degree in Business Administration, IT, Computer Science, or related field (Masters preferred). • 8+ years of experience working successfully with cross-functional teams to analyze and optimize business processes. Preferred: • 12+ years of hands-on experience with Health and Human Services (HHS) integrated eligibility systems such as Medicaid, SNAP, TANF, and CHIP. • 10+ years of experience working in government or public sector environments. • 10+ years of experience with relevant certifications such as CBAP, TOGAF, BPMN, Lean Six Sigma (Green or Black Belt). • 10+ years of experience with Agile and Scaled Agile Framework (SAFe) methodologies. • 10+ years of experience in analyzing, redesigning, and optimizing complex business processes to improve efficiency and service quality. Specific Skills: • Business Process Reengineering (BPR), analysis, and optimization • Digital transformation initiatives (planning & execution) • Business modeling: BPMN, UML, ArchiMate, TOGAF • Requirements gathering, documentation, and stakeholder engagement • MITA framework implementation and HHS systems expertise • Agile and SAFe methodologies for project delivery • Bridging business and IT, aligning objectives with technical solutions • Analytical, problem-solving, and communication skills If you are interested share your updated resume with contact number to sivarajan.s@zirlen.com Flexible work from home options available.

Lead and manage ERP modernization projects with a focus on AR/Billing processes, including stakeholder engagement, Agile project execution, and PMO governance. | 10+ years experience, PMP and CSM certifications, experience with Business Analysts, Kanban, Agile methodologies, ServiceNow, and project tracking tools. | REQUIREMENT: Systems Analyst 3 - Peoplesoft Functional - AR/Billing Process Expert & Public Sector ERP Modernization Consultant Charleston, South Carolina Remote) Need Overall 10+Years of experience 3 References from the recent projects are must. Minimum Qualifications: • Bachelors Degree + 5+ years related experience OR 9+ years of related work experience without a degree • PMP certification • CSM certification • 1+ year working with Business Analysts • 1+ year experience with Kanbans Preferred: • Any other Project Management Institute (PMI) certifications • Any other Agile or Scrum certifications • Product Owner experience • Experience with ServiceNow • Experience with Data Analysts or Data Scientists • Previous IT background (analyst, programmer, etc.) Specific Skills: • Project Management (PMO governance, dashboards, executive reporting) • Agile & Scrum (Kanban boards, sprint planning, backlog tracking) • Stakeholder Engagement & Cross-Departmental Communication • Risk & Issue Management (mitigation planning, blocker resolution) • ServiceNow & MS Project (project tracking, documentation, workflow management) • Business Analyst Collaboration (requirements gathering, documentation) • Mentoring & Coaching (Agile practices, continuous improvement) If you are interested share your updated resume with contact number to sivarajan.s@zirlen.com This is a remote position.

Administer and develop mainframe applications using COBOL, JCL, IDMS, and ChangeMan, including software migration, configuration management, and documentation. | 5+ years mainframe programming experience with COBOL, JCL, IDMS, 2+ years ChangeMan administration, and strong communication and problem-solving skills. | REQUIREMENT: Senior Mainframe Programmer COBOL, JCL, IDMS & ChangeMan Administration Specialist Columbia, South Carolina (Remote) 3 References from the recent projects are must. Minimum Qualifications: • 2+ years experience as a ChangeMan Administrator • 5+ years combined experience with MAINFRAME, MVS COBOL, JCL, and IDMS • Familiarity with ChangeMan internal skeletons (skels) and panels • Hands-on experience with configuration management principles, procedures, and software testing • Effective verbal and written communication, adaptability, flexibility, self-motivation, problem solving, analytical thinking, time management, and ability to perform effectively in high-pressure environments Preferred: • CA-ADS experience • Experience with participating in Serena ChangeMan software upgrades • Background in healthcare IT, Medicaid/MMIS, or insurance eligibility systems Specific Skills: • ChangeMan Administration (Serena ChangeMan, Skels & Panels) • Mainframe Development: MVS COBOL, JCL, IDMS • REXX / XML scripting (for customization & reporting) • Configuration Management & Software Testing Procedures • Software Migration to Production Environments • Documentation, Training & Consulting for ChangeMan If you are interested share your updated resume with contact number to sivarajan.s@zirlen.com This is a remote position.