Zipline

Lead complex, multi-workstream technology and business transformation programs across global organizations. | Experienced in managing enterprise-level projects with strong stakeholder and vendor management but no direct experience in real estate development or permitting. | About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role As a Development & Permitting Project Manager, you will be responsible for driving the expansion of our network - defining how autonomous aerial logistics integrates into the built environment at scale. You are the single-threaded owner of development outcomes from site identification through entitlements, permitting and approvals across multiple metros, often simultaneously and under real deadlines. We are looking for someone who takes ownership seriously - someone organized, highly detail-oriented, and consistent in follow-through. You are a self-starter who can operate independently, make decisions with incomplete information, and drive outcomes without constant direction. The work will be ambiguous at times; the expectation is that you bring structure and clarity to it. This role sits at the intersection of site acquisition, real estate development, land use, aviation, and regulatory strategy. You will work closely with government affairs and legal land use to unlock jurisdictions that have never approved infrastructure like ours before. The playbook is being written - and you will help create it. Success requires sound judgment, persistence, and the ability to move projects forward in environments that are ambiguous, slow-moving, or resistant. You will partner closely with engineering and operations to solve technical and site-specific challenges and ensure projects are executable - not just approvable. You should be comfortable going deep on drawings, constraints, and tradeoffs while still maintaining forward momentum. This is an in-person position based out of our regional office in metro. Candidates must be local to the area and bring existing, credible relationships with AHJs and permitting authorities. This is not a role where you build your network from scratch. What You'll Do • Real Estate Search & Site Development: • Support site selection, feasibility, and risk assessment end-to-end, ensuring alignment with zoning, land use, and aviation constraints. • Identify risks early and drive mitigation plans across permitting, environmental, and infrastructure considerations before they impact timelines. • Partner with engineering to translate site constraints into clear design requirements and ensure permit-ready drawings. • Land Use Approvals & City Permitting: • Build and maintain strong working relationships with planners, zoning officials, and building departments to move projects forward efficiently. • Lead permitting efforts across multiple metros, including navigating novel regulatory pathways for drone operations. • Partner with government affairs to navigate and, where necessary, help shape regulatory approaches. • Represent Zipline in public forums (Planning & Zoning, City Council), communicating clearly and effectively to secure approvals. • Ensure all submittals are complete, accurate, and aligned with jurisdictional requirements - high attention to detail is critical. • Actively manage permitting timelines by engaging directly with departments, resolving issues, and escalating when appropriate. • Pre-Construction: • Support the building permit process from submission through approval, ensuring accuracy, completeness, and timeliness. • Work with external consultants to produce high-quality, compliant drawings and documentation. • Support contractor engagement and scope definition to ensure a smooth transition to the construction team. • Cross-Functional Coordination: • Collaborate with site acquisition, engineering, regulatory, legal land use and operations teams to ensure alignment across development and execution. • Surface risks early and propose practical solutions to keep projects moving. • Provide clear input on permitting and policy considerations during site selection and deal review. What You'll Bring • Bachelor's degree in Engineering (Civil, Mechanical, Industrial, Electrical, Others), Real Estate, Development, or Construction Management. • 5+ years of experience in Real Estate Development, Permitting, Urban Planning, Civil Engineering, and/or Public-Private Project Development, with a track record of delivering projects from concept through approvals. • Bonus: Professional Engineering (Civil) License in the State of Texas, Florida, Arizona, Georgia or California and ability to stamp drawings. • Strong understanding of zoning laws, building codes, and regulatory processes, with the ability to navigate them independently. • Proven experience managing entitlements, permitting, and development projects in coordination with real estate and construction teams. • Proficiency in tools such as Smartsheet and Bluebeam (Revit / AutoCAD a plus), with the ability to review and interpret drawings. • Ability to work effectively with government officials, permitting agencies, and community stakeholders to secure approvals. • Bonus: Experience in aviation, logistics, or other highly regulated infrastructure environments. • Strong communication skills, including experience presenting in public meetings or similar forums. • Established local relationships with AHJs and permitting authorities that can be leveraged immediately. • Willingness to travel up to 50% across the state to support expansion efforts. • Must be eligible to work in the US. What Else You Need to Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact full-stack software systems collaborating with cross-functional teams. | Extensive experience in production full-stack software with strong frontend, backend, and system design skills. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $200,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact software across application platforms collaborating cross-functionally. | Experience building and shipping production software with strong full-stack fundamentals and product/system judgment. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $180,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact software across application platforms and collaborate with cross-functional teams to design durable systems and automate logistics workflows. | Extensive experience building and shipping production full-stack software systems with strong fundamentals in services and data and ability to translate ambiguous problems into reliable software. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $200,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Architect and lead full-stack software systems development, mentor junior engineers, and optimize workflows for reliability and throughput. | 8+ years experience with distributed systems, proficiency in Python or Go and React, event-driven architecture design, and automated testing implementation. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline’s Nest Applications Software team builds and manages the fulfillment, maintenance and flight systems that power our operations in Africa. We are responsible for the software that manages medical inventory, order processing, and flight coordination for automated delivery at scale. Our work spans internal platforms that streamline supply chain, and financial workflows, as well as external-facing applications that allow customers to place and track orders. By connecting every corner of the business through software, we ensure Zipline can operate efficiently, intelligently, and globally. What You'll Do Deep dive into your users’ problems to simplify operational workflows which enable the business to move efficiently Architect simple, modular, flexible software systems that evolve with fast changing business needs. Lead backend and frontend development of major projects across all aspects of a modern tech stack. Establish strong automated testing practices across unit, integration, and system layers. Improve reliability, observability, and operational robustness of production systems. Systematize AI-assisted workflows across development, testing, and operations. Maintain clear engineering patterns, code quality standards, and review discipline. Mentor junior engineers through direct coaching, pairing, and design reviews. Increase team throughput by reducing friction, simplifying architecture, and eliminating waste. What You'll Bring 8+ years building and operating production-grade distributed systems. Deep experience developing full stack software using Python, Go, or a similar object-oriented language. Frontend experience using React or similar Javascript frameworks. Experience architecting distributed and event-driven systems using Kafka or similar technologies. Database modeling and performance tuning experience with Postgres. Demonstrated history of designing systems that are simple, flexible, and resilient. Proven implementation of comprehensive automated testing strategies. Experience driving architectural decisions in fast-changing environments. Track record of mentoring and growing junior engineers. Nice to Haves Experience building modern fulfillment, logistics, or warehouse systems. Willingness to spend significant time in Kigali, Rwanda, via travel or relocation. Production experience with Kubernetes and AWS. What Else You Need to Know Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $180,000 - $240,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact software systems and collaborate cross-functionally to design durable systems and automate logistics workflows. | Extensive experience building and shipping production full-stack software systems with strong fundamentals in services and data. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $225,000 - $300,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Architect and lead full-stack software systems development, mentor engineers, and improve system reliability and observability. | 8+ years building distributed systems with Python, Go, React, event-driven architecture, and mentoring experience. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline’s Nest Applications Software team builds and manages the fulfillment, maintenance and flight systems that power our operations in Africa. We are responsible for the software that manages medical inventory, order processing, and flight coordination for automated delivery at scale. Our work spans internal platforms that streamline supply chain, and financial workflows, as well as external-facing applications that allow customers to place and track orders. By connecting every corner of the business through software, we ensure Zipline can operate efficiently, intelligently, and globally. What You'll Do Deep dive into your users’ problems to simplify operational workflows which enable the business to move efficiently Architect simple, modular, flexible software systems that evolve with fast changing business needs. Lead backend and frontend development of major projects across all aspects of a modern tech stack. Establish strong automated testing practices across unit, integration, and system layers. Improve reliability, observability, and operational robustness of production systems. Systematize AI-assisted workflows across development, testing, and operations. Maintain clear engineering patterns, code quality standards, and review discipline. Mentor junior engineers through direct coaching, pairing, and design reviews. Increase team throughput by reducing friction, simplifying architecture, and eliminating waste. What You'll Bring 8+ years building and operating production-grade distributed systems. Deep experience developing full stack software using Python, Go, or a similar object-oriented language. Frontend experience using React or similar Javascript frameworks. Experience architecting distributed and event-driven systems using Kafka or similar technologies. Database modeling and performance tuning experience with Postgres. Demonstrated history of designing systems that are simple, flexible, and resilient. Proven implementation of comprehensive automated testing strategies. Experience driving architectural decisions in fast-changing environments. Track record of mentoring and growing junior engineers. Nice to Haves Experience building modern fulfillment, logistics, or warehouse systems. Willingness to spend significant time in Kigali, Rwanda, via travel or relocation. Production experience with Kubernetes and AWS. What Else You Need to Know Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $180,000 - $240,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact software systems supporting global autonomous logistics operations. | Strong full-stack fundamentals with experience shipping production software and ability to design scalable systems. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $180,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact software systems collaborating with cross-functional teams to scale autonomous logistics. | Strong full-stack fundamentals with experience shipping production software and ability to design reliable, scalable systems. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $200,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own scalable software systems for autonomous logistics platform. | Extensive experience building and shipping full-stack production software with strong engineering rigor. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $225,000 - $300,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact software systems across the application platform, collaborating with stakeholders to design scalable systems. | Extensive experience building and shipping production full-stack software with strong fundamentals in services and data, able to solve ambiguous, high-stakes problems reliably. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $200,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact application software and collaborate with cross-functional teams to design scalable systems. | Extensive experience building production software with strong full-stack fundamentals and systems judgment, comfortable with ambiguous problems and modern AI tooling. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $225,000 - $300,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact software across application platforms and collaborate with cross-functional teams to design durable systems and automate logistics workflows. | Extensive experience building and shipping production software with strong full-stack fundamentals and the ability to solve ambiguous, high-stakes problems. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $200,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact software systems across the application platform collaborating with cross-functional teams. | Strong full-stack fundamentals, production software shipping experience, ability to translate ambiguous problems into reliable software, and desire to influence architecture and product direction. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $200,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Develop and own high-impact full stack software systems collaborating with cross-functional teams. | Experience shipping production software with strong full-stack fundamentals and ability to solve complex problems. | About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You’ll Do You’ll own high-impact software across one or more parts of Zipline’s application platform, such as: Partner, merchant, and internal operations tools that help teams run the business day to day Marketplace, fulfillment, billing, and support systems that connect demand, delivery, and financial correctness Network operations software for simulation, real-time visibility, intervention, orchestration, maintenance, and asset health Enterprise systems that power manufacturing, supply chain, inventory, traceability, finance, quality, and field operations You’ll work closely with the people who use these systems every day, from operators and field teams to manufacturing, supply chain, finance, commercial, product, and partner teams. You’ll identify ambiguous problems, design durable systems, build production software end to end, and drive adoption. Why This Role Is Unique This team builds the software backbone of Zipline’s autonomous logistics network, turning complex real-world operations into reliable systems that scale. You’ll solve problems like: How do we give operators and partners real-time visibility into a complex physical network? How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight? How do we build financial and operational systems where every transaction, part, order, and aircraft state is traceable? How do we automate workflows across manufacturing, supply chain, fulfillment, and field operations without losing correctness? How do we design software that scales across countries, metros, verticals, and millions of deliveries? These are production systems with immediate operational and business consequences. You’ll have real ownership, make technical and product decisions, and help shape how Zipline scales. What We’re Looking For You may be a strong fit if you: Have experience building and shipping production software systems Bring strong full-stack fundamentals across frontend, backend, services, and data Can turn ambiguous, high-stakes problems into simple, reliable software Combine product instinct with systems judgment Care deeply about reliability, correctness, usability, and operational trust Enjoy working directly with users and stakeholders to understand real workflows Want to shape architecture and product direction, not just implement scoped features Are excited to use modern AI tooling to increase velocity while maintaining strong engineering rigor Our current stack includes Go, Python, React, gRPC, Kafka, PostgreSQL, AWS, Bazel, Grafana, and Honeycomb, but we care more about your ability to learn quickly and solve the right problems than your experience with any specific tool. What Else You Need to Know The starting cash range for this role is $180,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Build and optimize CI/CD pipelines, manage containerized infrastructure on Kubernetes, implement Infrastructure as Code with Terraform, support cloud environments on AWS, and enhance system observability. | Production experience with large scale Rails applications, proficiency with AWS, containerization and orchestration tools like Docker and Kubernetes, CI/CD tools, Infrastructure as Code, and observability tools. | Zipline is a well-funded and quickly growing SaaS company that works with many of the world’s top retailers across many industries. We have best-in-class NPS and CSAT scores, and our customers rave about us. Plus, we are a fully remote company with employees all over Canada, the United States and beyond! About Zipline’s Platform team: The Zipline Platform Team builds and maintains the foundation that keeps our platform reliable, secure, and scalable. Our mission is to empower our engineering team to deliver with confidence by providing a resilient infrastructure, streamlined CI/CD pipelines, and world-class developer experience. We focus on availability, performance, and reliability, while continuously improving our systems through observability, automation, and incident response practices. Ultimately, we enable Zipline to innovate quickly and safely, ensuring our platform can scale to meet the needs of every customer. About the Role: As an Intermediate Rails Engineer, you will play a key role in scaling and improving Zipline’s cloud infrastructure, CI/CD systems, and developer experience. You will help design automation solutions, manage containerized environments, and build tools that enable engineering teams to deliver software efficiently and reliably. This role blends hands-on cloud operations with infrastructure development. What you will do: Build, maintain, and optimize CI/CD pipelines to ensure scalable, reliable, and faster deployments. Collaborate with developers primarily Ruby on Rails to embed DevOps best practices into the development lifecycle. Implement Infrastructure as Code using Terraform to manage cloud resources. Manage and scale containerized infrastructure on Kubernetes. Support and evolve cloud environments on AWS (experience with GCP or Azure a plus). Enhance system observability through improved monitoring, alerting, and telemetry. Optimize database performance and scalability across PostgreSQL. Participate in on-call rotations and provide support for critical production issues. Partner with teams across engineering to improve platform quality, reliability, and developer experience. What we look for: Relevant production experience with large scale rails applications Proficiency with at least one major cloud provider (AWS preferred). Hands-on experience with containerization and orchestration tools (Docker, Kubernetes, ECS). Strong knowledge of CI/CD tools (like Jenkins, GitHub Actions, GitLab CI, CircleCI). Experience with Infrastructure as Code (like Terraform, Pulumi, Ansible). Proficiency in at least one programming language (Ruby preferred; Typescript/ JavaScript a plus). Strong understanding of observability tools (such as Datadog and Sentry) and practices. Excellent communication skills and a collaborative mindset. No problem managing your time as a remote employee. Proud of your craft, valuing clean code that scales to keep large teams productive. Technologies you'll work with Ruby on Rails Postgres, Redis, Elasticsearch Typescript, JavaScript, React, Webpack AWS, Heroku, Fastly, Terraform Github, CircleCI, Docker, Kubernetes Intercom, Slack, JIRA, Google Drive Compensation: At Zipline, we're committed to paying our team fairly, transparently, and in a way that supports growth. This role has a minimum annual salary within Canada of $128,000 CAD and a maximum of $192,000 CAD. This role has a minimum annual salary in the USA of $132,000 and a maximum of $198,000 USD. The broad salary ranges reflect the growth someone will experience in the role—from developing skills to reaching expertise within their career level. We’ve found that hiring team members with the expectation of being accomplished in the role sets them up for success, which for this position on the USA band means a starting salary of $148,500 USD Within the Canadian band, $144,000 CAD. Salaries below this point typically reflect someone with potential but still building the necessary skills, while salaries above are for individuals already excelling in the role, with a deep understanding of Zipline’s impact on customers, product, and company. At Zipline, you’ll continue to have career development conversations with your manager to ensure your compensation grows as you advance. Our salary ranges are determined by market, factoring in our revenue and employee size, paying competitively at the 75th percentile. In higher cost of living markets, we apply 5-10% multipliers on our ranges, depending on the location, to maintain competitive compensation and reflective of the increased expenses our team members face in those areas. While we primarily hire in Canada and the USA, we are a global employer, and all hiring regions will use the same methodology to determine fair and transparent pay. Transparency is key to building trust in our compensation process. To better understand how this range is determined, we encourage you to ask as many questions as you'd like about compensation during the interview process to ensure clarity and confidence. What’s in it for you: Remote-first culture: Join a high performing, fully remote team and work where you're comfortable Stock Options: Get meaningful ownership in a fast-growing, venture-backed company shaping the future of retail. Time Off: Our flexible time-off policy ensures you stay refreshed and recharged. Plus, you’ll get a monthly stipend to get you out of the house—grab a coffee and work from your favorite spot! Benefits: World-class medical, dental, and vision policies. Team Connection: Annual company off-sites in fun locations. We've done New York, Costa Rica, Whistler, Palm Springs, San Diego, and Mexico City. Sabbatical: A one month paid sabbatical after completing five years of working at Zipline. Volunteering: Every quarter, Zipliners get a paid day off to volunteer for a nonprofit of their choice. Learning: We support continuous learning and provide unlimited access to our Udemy Business account Great humans, great work: Work with kind, collaborative teammates who care about doing meaningful work and making a real impact. We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives. Want to learn more about how we work? We may be remote, but we’re anything but disconnected. Zipline is a thriving, dynamic team spread across the globe—collaborating, innovating, and having a blast along the way. Zipliners work from all over—vans, boats, Airbnbs, and everything in between. No office? No problem. Our culture still feels like one big hug. Even though we’re distributed, we make space to connect—whether it’s our weekly all-company social or gathering in person at our yearly retreats. We’re building something meaningful together, and we’re glad you’re thinking of joining us. We can’t wait to meet you!

Scale and improve cloud infrastructure, CI/CD systems, and developer experience by building automation, managing containerized environments, and supporting production systems. | Proficiency in at least one programming language (Ruby preferred), experience with AWS, Kubernetes, Docker, CI/CD tools, Infrastructure as Code (Terraform), observability tools, and strong collaboration skills in a remote environment. | Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work. We empower the world’s leading brands across retail, healthcare, logistics, and beyond to connect, align, and inspire their employees- from headquarters to the front lines. Our customers consistently give us best-in-class NPS and CSAT scores, and they rave about how Zipline makes their teams’ lives easier and their businesses more effective. We’re also a fully remote company, with passionate employees across the U.S., Canada, and around the globe. About Zipline’s Platform team: The Zipline Platform Team enables Zipline to innovate quickly and safely, ensuring our platform can scale and adapt to meet the needs of every customer. Ultimately, we build and maintain the foundation that keeps our platform reliable, secure, and scalable. Our mission is to empower our wider engineering team to deliver with confidence by providing a resilient infrastructure, streamlined CI/CD pipelines, and world-class developer experience. We focus on performance, stability, and reliability, while continuously improving our systems through observability, automation, and improvement. About the Role: As an Intermediate Software Engineer, you will play a key role in scaling and improving Zipline’s cloud infrastructure, CI/CD systems, and developer experience. You will help design automation solutions, manage containerized environments, and build tools that enable our application development teams to deliver software efficiently and reliably. This role blends hands-on cloud operations with infrastructure development. What you will do: Partner with teams across engineering to improve platform quality, reliability, and developer experience. Enhance system observability through improved monitoring, alerting, and telemetry. Optimize database performance and scalability (primarily PostgreSQL). Collaborate with developers primarily using Ruby on Rails to embed DevOps best practices into the development lifecycle. Build, maintain, and optimize CI/CD pipelines to ensure scalable, reliable, and faster deployments. Implement Infrastructure as Code using Terraform to manage cloud resources. Manage and scale containerized infrastructure on Kubernetes. Support and evolve cloud environments on AWS (experience with GCP or Azure a plus). Participate in on-call rotations and provide support for critical production issues. What we look for: Proficiency in at least one programming language (Ruby preferred; Typescript/ JavaScript a plus). Relevant production experience with large-scale rails applications Proficiency with at least one major cloud provider (AWS preferred). Strong understanding of observability tools (such as Datadog and Sentry) and practices. Hands-on experience with containerization and orchestration tools (Docker, Kubernetes, ECS). Strong knowledge of CI/CD tools (like CircleCI, Jenkins, GitHub Actions, GitLab CI). Experience with Infrastructure as Code (like Terraform, Pulumi, Ansible). Excellent communication skills and a collaborative mindset. Excellence as a remote contributor, managing time and communication with intention, staying connected to the team, and delivering results reliably Proud of your craft, valuing clean code that scales to keep large teams productive. Technologies you'll work with Ruby on Rails Postgres, Redis, Elasticsearch Typescript, JavaScript, React, Webpack AWS, Heroku, Fastly, Terraform Github, CircleCI, Docker, Kubernetes Intercom, Slack, JIRA, Google Drive Compensation: At Zipline, we're committed to paying our team fairly, transparently, and in a way that supports growth. This role has a minimum annual salary within Canada of $128,000 CAD and a maximum of $192,000 CAD. This role has a minimum annual salary in the USA of $132,000 and a maximum of $198,000 USD. The broad salary ranges reflect the growth someone will experience in the role—from developing skills to reaching expertise within their career level. We’ve found that hiring team members with the expectation of being accomplished in the role sets them up for success, which for this position on the USA band means a starting salary of $148,500 USD Within the Canadian band, $144,000 CAD. Salaries below this point typically reflect someone with potential but still building the necessary skills, while salaries above are for individuals already excelling in the role, with a deep understanding of Zipline’s impact on customers, product, and company. At Zipline, you’ll continue to have career development conversations with your manager to ensure your compensation grows as you advance. Our salary ranges are determined by market, factoring in our revenue and employee size, paying competitively at the 75th percentile. In higher cost of living markets, we apply 5-10% multipliers on our ranges, depending on the location, to maintain competitive compensation and reflective of the increased expenses our team members face in those areas. While we primarily hire in Canada and the USA, we are a global employer, and all hiring regions will use the same methodology to determine fair and transparent pay. Transparency is key to building trust in our compensation process. To better understand how this range is determined, we encourage you to ask as many questions as you'd like about compensation during the interview process to ensure clarity and confidence. What’s in it for you: Remote-first culture: Join a high performing, fully remote team and work where you're comfortable Stock Options: Get meaningful ownership in a fast-growing, venture-backed company shaping the future of retail. Time Off: Our flexible time-off policy ensures you stay refreshed and recharged. Plus, you’ll get a monthly stipend to get you out of the house—grab a coffee and work from your favorite spot! Benefits: World-class medical, dental, and vision policies. Team Connection: Annual company off-sites in fun locations. We've done New York, Costa Rica, Whistler, Palm Springs, San Diego, and Mexico City. Sabbatical: A one month paid sabbatical after completing five years of working at Zipline. Volunteering: Every quarter, Zipliners get a paid day off to volunteer for a nonprofit of their choice. Learning: We support continuous learning and provide unlimited access to our Udemy Business account Great humans, great work: Work with kind, collaborative teammates who care about doing meaningful work and making a real impact. We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives. Want to learn more about how we work? We may be remote, but we’re anything but disconnected. Zipline is a thriving, dynamic team spread across the globe—collaborating, innovating, and having a blast along the way. Zipliners work from all over—vans, boats, Airbnbs, and everything in between. No office? No problem. Our culture still feels like one big hug. Even though we’re distributed, we make space to connect—whether it’s our weekly all-company social or gathering in person at our yearly retreats. We’re building something meaningful together, and we’re glad you’re thinking of joining us. We can’t wait to meet you!

Track and analyze regulatory developments, support policy communications, maintain project trackers, and collaborate with cross-functional teams to advance drone logistics policy. | Current student pursuing relevant degree, strong research and writing skills, project management discipline, effective communication, and willingness to work primarily in-person. | About Zipline Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building the first instant logistics system that serves all humans equally. Leveraging expertise in robotics and autonomy, Zipline designs, builds, and operates a fleet of cutting edge, autonomous delivery drones. We serve tens of millions of people around the world. Joining Zipline's Emerging Talent program as an intern is an opportunity to contribute to our promise of building a system that provides equitable access to critical healthcare supplies for millions of people. We believe that internships are more than just opportunities to learn by watching or doing low level tasks. We expect our interns to take on meaningful work that actively contributes to moving Zipline's mission forward, while learning real-world skills that will serve them in their careers for the long term. Join us, and build the future of logistics with the best humans around! About the Regulatory & Government Affairs Team The Regulatory and Government Affairs team is responsible for Zipline's policy, regulatory, and government engagement activities globally. The team develops and executes strategies to secure regulatory approvals, maintain ongoing compliance, and shape the policy environment to enable Zipline's growth. Working closely with regulators, elected officials, and their staff, across multiple disciplines, as well as multilateral and industry partners, the team ensures Zipline is able to safely and efficiently scale its operations and transform global logistics through innovative drone technology. The Role As a Public Affairs Intern at Zipline, you will play a hands-on role in helping to shape the policy environment that enables cutting-edge drone logistics to thrive. You'll track and analyze regulatory developments, support communications and policy engagement, and help prepare materials for, and attend, meetings with government officials. Your research and contributions will directly inform Zipline's strategy to expand safe, innovative, and scalable drone delivery networks. Along the way, you'll collaborate with experienced policy and government affairs experts, attorneys, communications, and cross-functional teams, gaining exposure to real-world regulatory problem-solving at the intersection of aviation, health, and technology. This internship offers a unique opportunity to learn, grow, and contribute meaningfully to Zipline's mission of transforming global logistics and increasing access to essential goods. What You'll Do Dive into regulatory research by: • * Tracking federal and state rules on aviation, drone operations, and autonomous logistics • Analyzing proposed legislation during the 2026 state legislative sessions to determine potential impact to Zipline • Mapping out land use and zoning processes in key deployment regions Help shape Zipline's voice with policymakers by: • * Contributing to Zipline's "policy toolkit" for local governments and planning bodies • Drafting external communications • Creating clear, visual materials to support Zipline's policy engagement Keep our team connected and on track by: • * • Maintaining trackers for approvals, hearings, and outreach timelines • Coordinating with legal, communications, and deployment teams to align on messaging and milestones • Providing regular updates on public affairs activities What You'll Bring • Current student pursuing a degree in law, public policy, political science, communications, or a related field • Research rigor and synthesis: able to find, interpret, and distill complex information into clear, concise takeaways and recommendations. • Strong writing + detail orientation: excellent spoken and written English, attention to detail, ability to produce clean, well-structured written content. • Project management discipline: organized, systematic, and dependable in juggling deadlines. • High-trust communicator: asks smart clarifying questions, listens actively, and collaborates effectively across teams. • Solution-oriented mindset and professionalism: responsive, proactive, and mission-driven. • Logistics: Ideally in-person at Zipline's San Francisco CA headquarters or Dallas-Fort Worth TX location. Remote options may be considered for graduate students; available for in-person meetings at a Zipline site as needed, with occasional U.S. travel if required. What Else You Should Know Our internships are full-time positions, in-person at our South San Francisco or Dallas office. We will host our Spring 2026 interns from January to April. Candidates are limited to three (3) applications within a 30-day period. The starting cash range for this role is $1,700 / week. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, and working location. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.