Zip

Lead and oversee all aspects of global revenue recognition, accounts receivable, commissions accounting, and collections processes while managing a high-performing team and ensuring compliance with ASC 606 standards. | Bachelor's degree in Accounting or Finance, 10+ years relevant experience including public accounting or high-growth companies, strong communication skills, and proficiency with accounting systems like Netsuite. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We are seeking a highly motivated and technically proficient Director of Revenue Accounting to lead our critical revenue accounting operations. This is a demanding, high-visibility, "roll-up-your-sleeves" role ideal for a leader who thrives in a fast-paced, high-growth environment and is ready to get into the details while maintaining strategic oversight. You will have end-to-end ownership of all aspects of the revenue stream, including complex ASC 606 revenue recognition, commissions accounting, and the accounts receivable/collections function.Success in this role requires a hands-on approach, exceptional communication skills, and the ability to partner directly with the key stakeholders and executive leadership to drive operational efficiency, ensure compliance, and scale our processes for rapid growth. The ideal candidate will be a dynamic leader ready to mentor and develop a team while simultaneously designing and implementing systems and making process improvements. What you’ll do Oversee the end-to-end global revenue recognition and AR process, driving the monthly close to ensure accuracy, compliance, and timely execution. Develop and maintain global revenue recognition policies and technical accounting memos (e.g., ASC 606), serving as the key subject matter expert for all related matters. Manage the end-to-end invoicing and collections process. ensuring accuracy, timely delivery, and adherence to contractual terms. Proactively monitor and implement strategies to maintain strong collections, optimizing cash flow and minimizing bad debt exposure. Manage the accounting for sales commissions, including the accurate amortization of capitalized costs and related financial reporting. Partner closely with Sales, Legal, Finance, and Deal Desk as the key subject matter expert during the sales contracting process to ensure favorable contract terms and accurate revenue recognition. Develop and drive critical projects and initiatives related to systems, process optimization, and operational efficiency with cross-functional teams. Lead, mentor, and develop a high-performing team, managing day-to-day operations and fostering a collaborative, growth-oriented environment. Serve as the primary point of contact for external auditors on all revenue, commissions accounting and AR-related matters. What you’ll need Bachelor’s Degree in Accounting, Finance, or related field Minimum 10+ years of relevant work experience; experience in public accounting and/or high-growth companies preferred Experience implementing key systems from the “ground-up” working closely with cross-functional teams Exceptional ability to interact, communicate, and present complex revenue topics clearly to key cross- functional teams and executive leadership Ability to multitask and maintain organization in a dynamic, fast-paced environment. Proven ability to independently drive complex projects under ambiguity and deliver results. Proficient in MS office, experience with Netsuite a plus. The salary range for this role is $210,00 - $300,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Lead product strategy and execution for a low-code integration platform and marketplace, collaborating across teams to build scalable, AI-augmented solutions. | 4-8+ years product management experience with technical platform expertise in integrations, workflow automation, or developer platforms, plus strong cross-functional leadership and communication skills. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Please note we are looking for someone who is willing and able to come into our downtown San Francisco office on a hybrid basis (3 days / week). Your Role As a Senior Product Manager for App Studio and Marketplace, you will own the end-to-end strategy, roadmap, and execution for Zip’s App Studio (Zip’s proprietary low-code integration and agent workflow builder) and the emerging Marketplace. You will shape the platform that powers how Zip connects to 3rd party systems; define how partners and customers build, deploy, and extend integrations; and drive an ecosystem that accelerates value for our largest enterprise customers. This is a highly cross-functional and technically deep role responsible for advancing our low-code integration platform, enabling partner-built templates, and establishing Zip’s Marketplace as a core product differentiator. You will work closely with Engineering, Design, Technical Solutions Consulting, Implementation Partners, and GTM leadership to deliver a platform that is reliable, scalable, configurable, and AI-augmented. You Will Define and lead the product strategy for App Studio and the Marketplace – advancing App Studio toward a mature iPaaS-like platform while building and scaling the Marketplace ecosystem to enable partners and third-party developers to create connectors, templates, and applications. Translate complex problems into intuitive, repeatable, and low-code/AI-assisted configuration experiences for partners, builders, and customers. Collaborate deeply with engineering and design to define requirements, provide product direction, make tradeoffs, and deliver high-quality platform capabilities and UX. Partner with Technical Solutions Consultants and Partners to understand real-world integration patterns, identify reusable components, and increase build-time efficiency. Lead product discovery through customer and partner research, data analysis, and competitive intelligence across leading iPaaS and workflow automation platforms. Enable internal and external stakeholders (Sales, TSC, partners) with documentation, best practices, enablement guides, and solution blueprints. Your Qualifications 4-8+ years of Product Management experience, including 2+ years building platforms in at least one of the following domains: integrations, workflow automation, iPaaS, low-code/no-code builders, or developer platforms. Deep understanding of enterprise integration patterns (APIs, webhooks, event frameworks, data transformation, error handling, OAuth/credential flows, schema mapping). Demonstrated ability to ship high-scale platform capabilities with strong technical intuition and fluency in system architecture and data flows. Experience building marketplaces, partner ecosystems, or extension frameworks where external developers build on top of the platform. Strong ability to translate complex technical concepts into intuitive product experiences for both technical and non-technical users. Proven track record of leading cross-functional initiatives, influencing without authority, and driving alignment across engineering, design, sales, customer teams, and partner teams. Exceptional written and verbal communication skills, with the ability to tailor messaging and level of detail to diverse technical and non-technical audiences. Bias to action, comfort with ambiguity, and ability to operate in a fast-growing, rapidly evolving environment. Bonus Experience with ERP or finance/procurement systems (SAP, Oracle, Workday, NetSuite, MS Dynamics) is preferred. Experience with AI-assisted tooling (e.g., generative configuration, automated mapping) is a plus. The salary range for this role is $190,000 - $220,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Design and manage GTM incentive compensation plans, execute compensation programs, analyze sales performance data, and align cross-functional teams on compensation strategy. | 2-3 years in management consulting, investment banking, investing, or GTM/strategy role with strong analytical skills and excellent communication; GTM incentive compensation experience is a plus. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role You’ll own the full lifecycle of GTM incentive compensation: from partnering with leadership to defining incentive structures that align to company goals, to building and managing quota methodologies, to ensuring airtight execution, governance, and reporting of our incentive compensation policies. Your work will influence hiring, rep productivity, pipeline health, territory design, and forecasting. This role sits at the heart of GTM Strategy & Operations, where analytical horsepower, structured thinking, and cross-functional alignment are essential. You’ll work directly with Zip’s executive team, including our CFO, VP of Sales, and Head of GTM Strategy and Operations. You will be responsible for designing, operationalizing, and running the incentive structures that drive Zip’s revenue engine. Our GTM Strategy & Operations team is at the center of our growth. If you thrive in a high-ownership environment and want to work across functions to drive impact, this role is for you. What You’ll Do Design incentive structures that drive GTM performance: Work directly with Sales, Finance, and GTM Ops executives to develop compensation plans that reinforce Zip’s strategic priorities. Develop plan proposals, evaluate tradeoffs, and guide leaders through the implications on behavior, revenue, and cost. Own the GTM compensation engine: Lead the end-to-end operational execution of Zip’s sales compensation program across all roles and segments. Build transparent documentation, dashboards, and FAQs that give reps clarity and confidence in their plans. Develop fair and consistent compensation policy. Ensure flawless monthly payout execution, model accuracy, and ARR attribution. Deliver insights that drive decisions. Analyze performance patterns, attainment distributions, and role effectiveness to inform quota setting, headcount strategy, ramp curves, and territory design. Provide real insights that influence how Zip scales its revenue organization. Own the technical backbone of sales compensation: Serve as the admin for our compensation tool, Spiff, to build, test, and deploy comp plan logic. Partner closely with our Business Systems team to implement Salesforce data model changes that ensure accurate, automated commission calculations at scale. Drive cross-functional alignment on GTM incentives: Partner across Sales, Finance, People, and Business Systems to ensure compensation plans, leveling frameworks, and role architectures are consistent, scalable, and aligned to Zip’s strategic priorities. What We’re Looking For 2-3 years of experience in management consulting, investment banking, investing, or a high-impact GTM or strategy role. Prior experience in GTM incentive compensation is a plus. Strong analytical toolkit: you’re highly proficient in Excel or Google Sheets. You’re comfortable in SQL or are motivated to learn it quickly. Excellent communication: you can translate analysis into clear insights and are comfortable working with stakeholders at all levels. A builder’s mindset: you look for ways to automate, scale, and simplify. Detail-oriented but pragmatic: you’re capable of diving deep without losing sight of the big picture. Fast learner with a bias for action: you thrive in fast-paced, ambiguous environments and like to get things done. Collaborative and low ego: you enjoy working across teams, know when to lead and when to follow, and always keep the company’s goals front and center. The salary range for this role is $130,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF or NY employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Design and implement security controls, support secure product development through reviews and assessments, and mentor security team members. | Experience coding security tools, understanding security risks, working with web apps/APIs/cloud, and strong communication skills. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! The Security team at Zip is responsible for protecting the confidentiality and integrity of our customers’ data. As our first Application Security Engineer, you will take on a dynamic and high impact role. You will lead our efforts to build foundational security guardrails, launch key security initiatives, and solidify trust customers place in us. Your contributions will be pivotal to the success of Zip’s rapid growth as we launch new products, such as AI Agents and an App Marketplace, and enter into new markets, including EMEA and the Federal government space. We move quickly to solve a wide range of complex technical and product challenges. While we are an experienced team that can provide constant guidance and mentorship, we value engineers who can autonomously scope and solve complex technical challenges. You will Design and implement technical controls to eliminate or mitigate classes of security vulnerabilities. Support the development of secure products through design reviews, threat models, static/dynamic scans, and hands-on security assessments. Validate, triage, and coordinate security findings from bug bounty and third party pentests. Mentor security analysts and security champions on security best practices and techniques. Qualifications Experience writing production-quality code for security tooling and services Strong written and verbal communication with internal and external stakeholders A solid understanding of security risks and the ability to balance security with business requirements Experience with web applications, APIs, and cloud environments. At Zip, our stack includes Python, React, GraphQL, Kubernetes, and AWS Nice to haves Familiarity with compliance frameworks such as SOC 2, ISO 27001, and FedRAMP Hands-on experience in offensive security (eg, through bug bounty programs or CTFs) The salary range for this role is $160,000 - $220,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Own the entire recruiting lifecycle for engineering roles, partnering with leadership to build a world-class engineering team. | 3+ years recruiting software engineers with experience hiring across various engineering disciplines, strong communication, and ability to manage multiple priorities in a fast-paced startup. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As Zip's foundational Core Engineering Recruiter, you’ll play a pivotal role in shaping the teams that define the future products of our company. You’ll partner closely with our Head of Engineering, and our hiring managers to build a world-class Engineering organization. From sourcing to closing, you will own the entire recruiting lifecycle, developing strategies to attract top-tier talent and ensure a best-in-class candidate experience. The ideal candidate is a self-starter who thrives in a fast-paced environment, moves quickly, and takes pride in delivering excellence. You should be excited about managing multiple high-priority searches, ranging from high-volume roles to niche, senior-level hires spanning across Software Engineering organizations (backend, frontend & fullstack), while helping build scalable recruiting processes that support Zip’s growth. You Will Effectively identify, attract, and engage top Software Engineering candidates through creative sourcing strategies and talent mapping. Source and maintain a large, high-quality pipeline across high-priority Software Engineer roles, balancing volume and specialization. Partner with Zip’s founders, Head of Engineering, and senior leadership to define hiring needs, ideal candidate profiles, and go-to-market recruiting strategies. Serve as a trusted advisor to hiring managers by providing market insights, competitive intelligence, and data-driven recommendations. Screen, vet, and guide candidates throughout the interview and hiring process while keeping candidate experience top of mind. Partner cross-functionally with Engineering, Marketing, Operations, and People teams to drive alignment and land successful hires. Lead compensation conversations and offer negotiations, including startup equity packages. Track recruiting metrics and performance to continuously optimize processes, improve conversion rates, and scale hiring effectively. Build and maintain strong relationships with candidates, hiring managers, and senior leadership to influence decision-making and hiring outcomes. Qualifications 3+ years of full-cycle recruiting experience, with a focus on Software Engineering roles (backend, frontend & full-stack) Proven success hiring for other Engineering roles such as Data Engineering, Security Engineering, Machine Learning, Infrastructure, SRE, DevOps, and AI Engineers. Ability to influence and build trusted relationships with senior leadership and cross-functional stakeholders. Exceptional written and verbal communication skills; able to represent Zip’s story and value prop to top talent. A strong sense of ownership and passion for delivering excellent results with speed and precision. Highly proactive, resourceful, and solutions-oriented, thriving in ambiguity and a fast-moving startup environment. Detail-oriented and organized, comfortable managing multiple requisitions and competing priorities simultaneously. Strong experience working with ATS platforms; Ashby experience preferred. Familiarity with compensation structures and negotiating startup equity packages. Nice to Haves Experience scaling recruiting in a high-growth startup. Background in B2B SaaS and/or Fintech recruiting. Previous experience managing both volume hiring and niche, senior-level searches. Experience building recruiting processes from the ground up and thriving in ambiguity. The salary range for this role is $140,000 - $180,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Lead platform-level product features for enterprise security, identity, permissions, data governance, and UI components to support large customers and internal teams. | 4-8+ years product management experience with strong knowledge of enterprise security/authentication, cloud infrastructure, data governance, and technical fluency. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Please note we are looking for someone who is willing and able to come into our downtown San Francisco office on a hybrid basis (3 days / week). Your Role As a Product Manager for Enterprise Foundations, you will own the core capabilities that power trust, security, identity, permissions, insights, and foundational UI components across Zip. You will define and deliver platform-level features that support our largest enterprise customers, ensure world-class security and governance, and enable teams across Zip to build consistent, performant, and compliant product experiences. You Will Lead Zip’s authentication and security roadmap, including MFA, step-up MFA, Multi-IdP SSO, IP restrictions, anomaly detection, and account takeover prevention. Define and drive strategy for Zip’s data governance, reporting and insights capabilities. Own enterprise-grade permissions and access controls, ensuring clarity, auditability, and scalability for complex organizational structures. Partner with GTM and Customer Teams to unblock high-ARR deals by addressing requirements such as regional hosting, multi-cell architectures, dedicated customer cells, and BYOK/FedRAMP-adjacent needs. Lead Zip’s design system and component library roadmap, aligning with Design and FE Platform to deliver shared components for web and mobile and improve developer velocity. Collaborate deeply with engineering to define requirements, provide product direction, make tradeoffs, and deliver high-quality foundational capabilities. Your Qualifications 4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions, data residency and governance, or infrastructure-adjacent products. Strong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication patterns. Familiarity with cloud infrastructure concepts (multi-cell architectures, regional deployments, multi-tenant models, isolation patterns) and the ability to partner effectively with Infrastructure Engineering on architectural decisions. Strong data literacy with experience using BI tools (Looker, Tableau, etc.) and shaping how data is modeled and presented to customers. Experience with data warehouses and ETL/ELT tools (Snowflake, BigQuery, Redshift, Fivetran). High technical fluency with the ability to translate complex technical constraints into clear product decisions. Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences (including some of Zip’s largest customers). Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment. Bonus Experience working with design systems or shared component libraries is a plus. The salary range for this role is $190,000 - $250,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Drive development of platform capabilities including notifications, localization, APIs, admin console, and onboarding by collaborating with cross-functional teams. | 2-4+ years product management experience, 4-8+ years overall professional experience, strong technical foundation with APIs and UX, analytical skills, and excellent communication. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Please note we are looking for someone who is willing and able to come into our San Francisco office on a hybrid basis (3 days/week). Your Role As a Product Manager on the Orchestration Platform group, you will work across key horizontal initiatives that power the backbone of Zip. You will drive development across notifications, localization, APIs, the admin console, and self-service onboarding – partnering with cross-functional teams to deliver high-impact platform capabilities. You Will Support multiple Platform initiatives, including Notifications, Localization, Open API, self-service onboarding through admin console, UX for managing sandbox environments, promotion workflows, etc. Collaborate deeply with engineering and design to define requirements, provide product direction, make tradeoffs, and deliver high-quality platform capabilities and UX. Conduct structured product discovery, including stakeholder interviews, competitive research, data analysis, and usability reviews. Test, validate, and measure success of platform improvements using well-defined metrics and feedback from early adopters. Your Qualifications 2-4+ years of product management and 4-8+ years of overall professional experience; experience working with SaaS platforms is a plus. Ability to break down ambiguous problems into structured components and develop clear recommendations. Strong technical foundation; comfortable with APIs, data models, and admin UX for complex, wide ranging configurations. Strong analytical skills with the ability to interpret data, articulate insights, and make data-informed recommendations. Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences. Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Lead and execute strategic partnerships with Global System Integrator partners to drive joint go-to-market strategies, revenue growth, and practice development. | Proven experience building revenue-generating practices with GSI partners, strong enterprise SaaS knowledge, ability to collaborate cross-functionally, and operate strategically and tactically. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role Responsible for owning and accelerating strategic relationships with Zip's Global System Integrator (GSI) partners, with a primary focus on building out meaningful Zip practices within these firms that drive transformational outcomes for customers. This role requires developing and executing comprehensive joint go-to-market strategies, enabling partners to successfully sell and deliver Zip implementations, and driving mutual revenue growth through deep collaboration. The ideal candidate will possess a proven track record of building revenue-generating practices with GSI partners, a deep understanding of the enterprise SaaS ecosystem and partner dynamics, a strong ability to collaborate cross-functionally, and the ability to operate at both a strategic and tactical level. You Will Strategic Partnership Leadership: Own the end-to-end relationship strategy and execution for a portfolio of strategic GSI partners; develop and maintain strong, executive-level relationships with partner leadership; define partnership goals, establish QBR cadence, and drive accountability to shared objectives. Sales Organization Leadership: Operate as an embedded leader within the Enterprise sales organization on strategic partnership deals; work directly with AEs throughout sales cycles to position partners, facilitate stakeholder engagement, and drive joint wins; develop repeatable playbooks from deal execution and translate partner feedback into product and GTM insights. Cross-Functional Coordination: Collaborate with Marketing, Product, Legal, and Customer Success teams to execute partnership initiatives and ensure seamless delivery of joint value propositions. Practice Development: Build out meaningful Zip practices within GSI firms across advisory, implementation, and managed services offerings Revenue Generation & Pipeline Growth: Develop and execute comprehensive joint GTM plans that drive mutual value, including partner-sourced opportunities for Zip and services revenue for partners; collaborate with Zip's Enterprise sales team to identify and attach partners to strategic opportunities; design co-selling playbooks and engagement models. Performance Management & Reporting: Identify and track relevant metrics of success to measure partnership health and business impact; provide regular updates to senior leadership on partnership status, pipeline, closed business, and strategic initiatives; analyze the competitive landscape to identify opportunities and refine strategy. The OTE range for this role is $220,000-300,000. The OTE for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan

You will build the GTM automation engine and design scalable workflows to improve efficiency and accelerate pipeline generation. Additionally, you will operationalize AI and enrichment tools to enhance outbound quality and personalization. | Candidates should have 4+ years of experience in GTM systems or RevOps engineering, with strong knowledge of Salesforce and SQL. Experience with LLM applications and workflow automation tools is also required. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We’re hiring our founding GTM Engineer, a hybrid of a RevOps technologist, product manager, and automation architect. You’ll be the first person dedicated to engineering and scaling the systems, data, and automation that power Zip’s go-to-market engine. Your task is to ensure we're world-class in AI. You’ll own how our GTM workflows, tools, and data connect to drive prospecting efficiency and scale across the Sales and BDR organizations. You’ll design and build the technical foundation that makes our revenue team faster, smarter, and more effective - driving transformational AI productivity benefits, not just 5-10% improvements This is a rare opportunity to define a new discipline at Zip. You’ll operate with a high degree of autonomy, working across Sales and Marketing Operations, Business Systems, and Sales Leadership to turn complex business challenges into elegant, automated solutions. If you thrive at the intersection of go-to-market strategy, systems design, and hands-on execution, this is your role. What You’ll Do Build the GTM automation engine. Design scalable, high-velocity workflows that improve rep efficiency, reduce friction, and accelerate pipeline generation. Use tools like Clay and n8n to build event-based workflows that enrich data, route accounts, and trigger personalized outreach actions at scale. Operationalize AI and enrichment. Partner with the GTM Ops and Business Systems teams to evaluate and implement AI and enrichment tools to boost outbound quality and personalization, leveraging data from Salesforce, Gong, ZoomInfo, 6sense, Clay, and other systems. Be the product owner for the GTM stack. Manage requirements, prioritization, and system rollouts for GTM tools. Translate business needs into technical specifications and drive delivery. Measure and optimize. Define and track metrics for sales productivity, funnel velocity, and automation ROI. Build dashboards and data models that make performance visible and actionable. Partner across GTM Ops. Collaborate with GTM Operations and Business Systems to ensure data consistency, routing logic, and attribution accuracy. Innovate and experiment. Pilot new tools, integrations, and AI workflows. You’ll test what’s next in RevOps technology and scale the ones that work. What We're Looking For 4+ years of experience in GTM systems, RevOps engineering, or product management, ideally in a B2B SaaS environment. Working experience with Salesforce, specifically the Contact, Account, Opportunity, and Campaign objects. Strong knowledge of SQL, data modeling, and at least one programming language (Python, Javascript, Apex, etc.) Proven ability to learn new systems quickly and apply emerging technologies to solve traditional business challenges. Experience working with LLM applications and prompting at scale. Experience managing complex integrations and workflow automation using tools such as Workato, Zapier, Clay, n8n, custom scripts, and CDP/reverse ETL tools (e.g., Hightouch, Census) Strategic mindset with the ability to connect business needs to system design and execution. Excellent written and verbal communication. You can structure your thinking clearly, write concise memos, and present to executives with confidence. High bias for action, low ego, and a relentless ownership mindset. You thrive in uncharted territory and move fast to create clarity. The salary range for this role is $130,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF or NY employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Own projects throughout the entire design process from creative conception to execution. Help develop new concepts and expand the Zip brand system across various surfaces for events. | 4+ years of experience working as a designer in-house or at a startup is required. A strong portfolio showcasing brand experience across a range of mediums is essential. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We are looking for a Mid-Senior level Brand Designer who is eager and excited to help craft a category-defining brand through visual experiences across large corporate conferences, tradeshows, campaign launch activations and more. You will be closely collaborating with our talented team of brand marketers, product marketing, growth strategists, and across the broader organization to help bring Zip’s vision and mission to life. What you will do at Zip Own projects throughout the entire design process from creative conception to execution. Help develop new concepts as well as expand the Zip brand system across a range of surfaces for our events program: signage, staging elements, wall decals, print-outs, swag, on-site activations, pop-ups, keynote content and more. Partner with animators to create motion-based assets for our keynote content, social, webinars and live stream events. Collaborate and coordinate closely with our corporate events and field marketing team to execute consistent branded experiences. Continue to elevate our brand templates and systems used for event promotion. Actively contribute to the evolution of Zip’s brand by exploring novel solutions that support our vision and mission. Qualifications 4+ years of experience working as a designer in-house or start up A strong portfolio showcasing brand experience across a range of mediums Excellence in typography, color theory, layout, and composition Effectively communicate concepts and design rationale Strong skills around critical thinking and storytelling Embrace an iterative design process and receptive to feedback Able to work independently, drive multiple projects at a time, and iterate quickly Detail-oriented ensuring every touchpoint across digital and print is production ready Foster strong working relationships with team members and cross-functional partners Comfortable in your soft skills: listening, negotiating, and decision-making High proficiency in Adobe Suite and Figma The salary range for this role is $135,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

The Product Designer will lead product design in one of the core teams, focusing on creating intuitive products for complex workflows. They will collaborate with product and customer-facing teams to design thoughtful solutions and iterate based on user feedback. | Candidates should have 3-5 years of experience, preferably in a SaaS or consumer technology company, and have shipped at least one full product or significant feature as the lead designer. Strong presentation, collaboration, and communication skills are essential, along with fluency in Figma and prototyping tools. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! We are growing rapidly in 2025 and need your help: Come join us on this incredible journey as an early team member in Product Design. You’ll get the opportunity to shape the product as well as the Design team. Your role We're looking to bring on a Product Designer to lead product design in one of our core teams. We have a wide product surface area, covering request management, no-code workflow builders, dashboards, sourcing, payments, and more. You’ll work with a tight-knit team that values open communication and cross-functional collaboration. We move quickly to solve a wide range of complex product challenges with 100% emphasis on end-user experience. Please note, we are looking for someone who will be able to come into our New York office on a hybrid basis (3 days / week). You will Contribute strategic thinking to product features and roadmap Design highly intuitive products and features for complex workflows Own the overall user experience for a specific product area. Collaborate closely with our product and customer-facing teams to learn about our users and design thoughtful solutions Iterate quickly on designs based on user feedback Partner closely with PMs, engineers, and other stakeholders to brainstorm, define, and implement new features and offerings Participate in regular design reviews to gather feedback from the rest of the design team Qualifications 3-5 years of experience, preferably at a SaaS or consumer technology company Experience shipping at least one full product or a significant feature as the lead designer Experience iterating with engineers and other team members on both visual and UX designs to get the experience and details just right Great presentation, collaboration and communication skills Empathetic champion for your work’s audience and customers Fluency in Figma and prototyping tools Understanding of the technical limitations and workflow for building web interfaces (CSS/HTML/JS) and native mobile apps (Swift, Kotlin/Java) The salary range for this role is $150k - $200k. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Configure and manage SAP environments, manage user access and security provisioning, support cross-functional teams, and stay current on SAP ecosystem updates. | Strong functional and administrative experience in SAP S/4HANA, Ariba, MDG, BTP, deep knowledge of SAP security and provisioning, and ability to configure SAP environments. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your role We are looking for an SAP System Administrator / Business Systems Analyst to configure and manage our SAP environments from a functional standpoint. This role will partner cross-functionally to unblock EPD and GTM teams on product development and strategic sales. You will • Act as SME across SAP S/4HANA, Ariba, MDG, BTP Cockpit, and general security provisioning. • Manage user access and security provisioning for both internal employees and external contractors. • Ensure contractors receive proper Admin & Developer access. • Enable SCs / SEs to easily spin up Zip SAP demo and implementation environments. • Stay current on SAP ecosystem updates and functionality releases, e.g.: • Awareness of SAP ECC sunset in 2027 and its impact on prospects/customers. • Knowledge of SAP’s evolving system combinations and deployment models. • Configure and manage both Public Cloud and Private Cloud SAP environments, with understanding of nuances between the two. • Support knowledge transfer to EPD & GTM teams on functionality changes and new SAP capabilities. • Evaluate customer-specific requirements outside of our current SAP scope, and enable these in our SAP environments. • Partner with EPD to build the required connectivity and deliver end-to-end experiences. Qualifications • Strong functional and administrative experience in SAP S/4HANA, Ariba, MDG, and BTP. • Deep knowledge of SAP security, provisioning, and environment configuration. • Practical understanding of SAP Public Cloud vs. Private Cloud vs. On-Premise. • Ability to bridge functional and technical requirements between customer needs, GTM, and EPD. • Up-to-date on SAP roadmap (e.g., ECC end of support timelines, new functionality rollouts). • Hands-on mindset: able to configure environments, not just design them.

Design and own core financial models that support the annual plan and long-range forecast. Partner with various leaders to evaluate roadmap investments and align on strategic priorities across the business. | Candidates should have 2+ years of experience in private equity, investment banking, or consulting. Familiarity with technology/SaaS business models and excellent financial modeling skills are essential. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We are seeking a Strategic Finance Associate to join our growing Strategic Finance team, with a focus on Product finance. In this role, you will work closely with Product, Engineering, and GTM leaders to shape the financial strategy of our business. You will build and maintain financial models, develop KPI frameworks, and deliver insights that influence product investments and growth priorities. This is a high-visibility, high-impact role where you’ll play a critical part in connecting product strategy with financial outcomes, supporting long-range planning, and influencing decisions at the executive and board level as Zip continues to scale. What you’ll do Design and own core financial models that support our annual plan, long-range forecast, and multi-product growth strategy Partner with Product, GTM, and Operations leaders to set topline targets, evaluate roadmap investments, and align on strategic priorities across the business Build and maintain KPI frameworks that track product performance and sales efficiency, creating a holistic view of business performance to guide resource allocation decisions Support executive decision-making by preparing high-quality board materials, investor updates, and leadership presentations Drive company-wide forecasting and reporting processes across revenue, expenses, headcount, cash flow, and retention metrics What you’ll need 2+ years of private equity, investment banking, consulting, or similar experience Experience in strategic finance at a high-growth technology company is a plus Familiarity with technology / SaaS business models Excellent financial modeling and quantitative skills Extreme attention to detail and a high regard for precision Strong written and verbal communication Ownership mindset with the ability to collaborate across diverse teams and stakeholders The salary range for this role is $120,000-$160,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Lead and execute strategic cross-functional business initiatives, build scalable processes, analyze performance metrics, and partner with senior leadership to drive measurable impact. | 4-8 years in business operations or related fields, strong analytical and communication skills, ability to manage complex projects independently, preferably experience in B2B SaaS, SQL knowledge, and willingness to work in-person in SF. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As a Business Operations Manager, you’ll be part of a small, high-leverage team responsible for tackling Zip’s most important business challenges. You’ll lead cross-functional initiatives, design and operationalize new processes, and work directly with senior leadership to drive measurable impact. This is a senior individual contributor role with significant ownership and visibility, ideal for someone who thrives in ambiguity and wants accountability for delivering outcomes. You Will Lead strategic initiatives across the organization, translating ambiguous goals into actionable plans and measurable outcomes. Take ownership of projects end-to-end, from scoping and analysis through execution and implementation. Partner cross-functionally with Product, Marketing, Sales, Customer Success, and People teams to deliver operational improvements and inform strategic decision-making. Build scalable processes and systems “zero-to-one” and improve existing workflows for efficiency and growth. Analyze business performance, develop robust models, and synthesize insights into clear recommendations for leadership. Define success metrics, track performance, and ensure accountability across key initiatives. Qualifications 4-year undergraduate degree (preferably in a quantitative or analytical field such as Business, Economics, Engineering, or related). 4-8 years of experience in management consulting, investment banking, private equity, business operations, or at a high-growth startup. Proven ability to independently drive complex projects under ambiguity and deliver results. Strong analytical skills, including experience building models and working with business data. Excellent communication and stakeholder management skills; able to influence across levels and functions. Demonstrated ability to create and operationalize new processes, systems, or programs. Preferred Qualifications Based in SF or willing to relocate; in-person role. Experience at a high-growth B2B SaaS company. Familiarity with SQL or data visualization tools. Prior exposure to both Product and GTM organizations. MBA from a top institution. The salary range for this role is $150,000–$210,000 OTE, with equity included. Final compensation is determined based on job-related factors including experience, skills, and location. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We’re looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn’t exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

You will be responsible for driving strategic initiatives and optimizing processes to enhance operational efficiency. Collaborating with various departments, you will manage key projects and ensure scalability of Zip's systems. | A 4-year degree in a quantitative field and 1-3 years of experience in strategic roles are required. Strong analytical skills and proficiency in Excel and PowerPoint are essential for this role. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As a core part of Zip’s Strategy and Operations team, you will be responsible for driving strategic initiatives, developing and optimizing processes, and working on high-impact, cross-functional projects that drive operational efficiency and long-term growth. You will collaborate with team members across all different departments, manage key projects from start to finish, and ensure that Zip’s processes and systems are scalable and effective. This role is ideal for someone who thrives in a fast-paced, data-driven environment and is eager to take on new challenges to help Zip achieve its business objectives. You Will Lead and execute strategic projects that drive business outcomes across multiple functions, helping Zip scale operations effectively. Collaborate cross-functionally with teams across the business to implement strategic initiatives and ensure alignment on key business objectives. Design new business processes “zero-to-one” and optimize existing processes and systems for “one-to-ten” improvements in operational efficiency and scalability Analyze operational data, identify trends and pain points, and provide actionable insights to improve business performance. Work directly with senior leadership to creatively identify and capture the business’ biggest opportunities Drive change management initiatives, helping teams adapt to new tools, systems, and processes. Qualifications 4-year undergraduate degree from a top school (preferably in a quantitative field such as Business, Economics, Engineering, or related). 1-3 years of experience in strategic roles such as management consulting, business operations, private equity, investment banking, or in a fast-growing startup. Ability to take ownership of projects and drive them independently, with a focus on results. Strong ability to analyze business data, identify trends, and derive actionable insights. Excel and PowerPoint proficiency is a must. Proven ability to manage multiple projects simultaneously, prioritize effectively, and execute with attention to detail. Ability to think critically and strategically to solve complex problems and optimize business operations. Excellent written and verbal communication skills with the ability to present complex ideas clearly and influence stakeholders across different teams. Preferred Qualifications Based in SF or willing to re-locate; in-person role Familiarity with complex datasets, modeling, and reporting Previous experience in a high-growth or rapidly scaling organization SQL or data visualization tool experience is a plus The salary range for this role is $120,000-$150,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We’re looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn’t exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Lead release management, incident and bug follow-ups, feature flag lifecycle, cross-team project coordination, and vendor management to ensure engineering delivery with speed and quality. | 5+ years TPM or similar in SaaS, technical degree or equivalent experience, strong software development process knowledge, familiarity with engineering concepts and tools, and vendor management experience. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As our first Technical Program Manager (TPM) at Zip, you'll play a critical role in driving the programs, processes and operational rigor that enable our Engineering organization to deliver with speed, quality, and consistency. You’ll lead initiatives that improve our release management, strengthen technical quality (OKRs, bugs, performance and incident follow-ups), and enhance cross-functional collaboration across Engineering, Product, and Design (EPD). This is a highly technical, execution-focused role—perfect for someone who thrives at the intersection of engineering, systems thinking, and operational excellence. You’ll work closely with engineers, product managers, and stakeholders to build scalable processes, resolve issues quickly, and ensure we’re not just shipping fast, but shipping with confidence. Responsibilities Lead the Managed Release Process - Coordinate our monthly feature release program by tracking feature flags, aligning engineering timelines, and partnering with Product Marketing and Customer Enablement to prepare for customer-facing updates. Feature Flag Lifecycle Management - Drive process improvements around the creation, usage, and cleanup of feature flags to ensure healthy and efficient workflows. Incident & Bug Management - Own follow-up processes for engineering incidents and top bugs, including corrective actions and retrospectives. Identify recurring issues, escalate risks, and ensure timely resolutions. Performance Regression Oversight - Track performance regressions, coordinate resolution efforts, and escalate as necessary to minimize impact on product quality. Cross-Team Project Coordination - Collaborate with engineering teams to manage interdependencies, unblock workflows, and align on timing, ownership, and integration needs. Vendor Management - Oversee select technical vendors, including usage forecasting, access management, renewals, and credit tracking. Qualifications 5+ years of experience in Technical Program Management, Engineering Operations, or a similar role within a fast-paced SaaS environment. Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience). Strong understanding of software development processes, CI/CD pipelines, incident management, and release readiness. Familiarity with concepts like feature flags, incidents, databases, and distributed systems—you don’t need to code, but you should speak the language of engineers. Proven ability to drive clarity, accountability, and alignment across cross-functional teams. Experience running bundled release processes and coordinating with GTM teams. Highly process-oriented, with the curiosity to identify gaps and the determination to close them. Familiarity with SOC2/compliance practices, vendor management, and usage forecasting. Experience working across product infrastructure and application-level engineering teams. Proficiency with tools like Asana, Linear, Zendesk, Notion, Snowflake, and GitHub for project tracking and workflow management. Nice to Haves Prior experience at a growth-stage SaaS or technology company. Strong understanding of engineering best practices like release planning, code reviews, and testing. Hands-on experience with data analytics or observability tools to support technical decision-making. The salary range for this role is $110,000 - $180,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Manage and streamline the feedback and feature request process between customer-facing teams and product teams to ensure alignment and clear communication. | 4-8+ years in product operations or related roles in SaaS, strong communication skills, ability to translate customer feedback into product insights, and experience coordinating cross-functional teams. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We’re hiring a Product Operations Manager to drive alignment between customer-facing teams and our product roadmap. In this role, you’ll design and lead processes that ensure the right feedback reaches product teams, and that clear, consistent updates make it back to the field. You’ll serve as a critical link between EPD, the rest of the company, and our customers—supporting visibility, coordination, and execution at scale. You Will Own the feature request and feedback management process: intake, triage, tracking, and resolution across Product, Engineering, Sales, Support, and CS Serve as the connective tissue between GTM/Customer Teams and Product—ensuring field teams are equipped with visibility into roadmap status and rationale Develop reporting and insights to highlight customer needs, drive prioritization conversations, and influence roadmap direction Facilitate the delivery of clear, consistent product updates to internal and external stakeholders Build scalable systems that reduce ambiguity and improve accountability across the feedback and triage lifecycle Qualifications 4 - 8+ years in product operations, program management, sales engineering, or customer-facing roles at a SaaS company Experience working closely with both GTM/Customer and Product/Engineering teams Ability to translate customer feedback into structured insights that influence product direction Strong communication and storytelling skills—both written and verbal Detail-oriented, systems-driven, and able to manage cross-functional coordination at scale The salary range for this role is $160,000 - $220,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Lead and support onboarding and implementation of the procurement platform for new customers, manage customer requirements, collaborate with product and engineering teams, and improve post-sales processes. | 2+ years in procurement or ERP system consulting or managing customer relationships in B2B SaaS, experience with procurement or ERP tools, strong communication, proactive, and comfortable with software configuration. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We’re looking for a Solutions Consultant to lead and/or support onboarding for new customers and drive their implementation of our product. We’re also looking for someone who is excited to be hands-on and influence our product roadmap. As every business needs our type of product, you’ll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks, etc. You Will • Supporting and/or leading onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems • Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer’s processes from scratch • Support and/or lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip • Proactive project management across many customers, to manage requirements and tasks across onboardings • Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers • Do whatever it takes to make customers happy + successfully onboard them as quickly as possible • Continuously improve the post-sales processes to help our customers accelerate the time to value Qualifications • 2+ years’ experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company • Prior experience with the implementation or administration of a procurement tool / ERP (Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, Netsuite, etc.) • Fantastic communication skills • Extreme attention to detail and pride yourself in being incredibly proactive • Experience working with product and engineering teams • You’re able to push back and still make people happy • Comfortable with software configuration (not necessarily technical skills, which would be a plus) • Willing to do whatever it takes to make Zip and its customers happy. The OTE compensation range for this role is $95,000 - 120,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include leveling, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. • 📈 Start-up equity • 🦷 Full health, vision & dental coverage • 🚠 Team building events & happy hours • 🌴 Flexible PTO • 💻 Apple equipment plus home office budget • 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!