Zip

Developing core customer-facing identity products, security features, and scalable frontend applications. | Minimum 1+ years of software engineering experience, web application and API development, familiarity with enterprise SaaS or security practices is a bonus. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role The Identity team is responsible for the platforms that manage user access and data confidentiality for customers. As a Software Engineer on the team, you will take on a dynamic role, developing core customer-facing identity products, such as authentication/authorization, user account security, and encryption key management. We move quickly to solve a wide range of complex technical and product challenges. While we are an experienced team that can provide constant guidance and mentorship, we value engineers who can autonomously scope and solve complex technical challenges. You will Design and build product features for enterprise customers, such as AI-powered anomaly detection for payment fraud and account takeovers, granular access control and identity management, and bring-your-own-key encryption. Work closely with cross-functional product and customer-facing teams to understand requirements and ship thoughtful solutions. Work closely with our customers’ security teams (e.g., Discover, Snowflake, and Anthropic) to understand their needs and learn how they assess risk. Build guardrails, tooling, frameworks, and automation to empower software engineers to ship secure changes and prevent vulnerabilities from reaching the main branch. Design and build scalable frontend applications and components. Qualifications Minimum 1+ years of experience in a software engineering role. This role requires software development experience. Experience with web application and API development in production environments. At Zip, our stack includes Python, Typescript, React, and GraphQL. Experience in enterprise SaaS, fintech, software security best practices, and compliance frameworks is a bonus, but not required. The salary range for this role is $150,000 - $180,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Planning, executing, and optimizing high-volume sponsored events to generate leads and promote brand presence. | 4+ years in event marketing with proven experience in managing trade shows and sponsored programs, strong organizational skills, and data analysis capabilities. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role Zip is looking for an Demand Generation Marketing Manager to join our growing Corporate Marketing Organization. In this role, you will be the engine responsible for the end-to-end planning, flawless execution, and optimization of a high volume of third-party sponsored events. This includes everything from large-scale trade shows with compelling booth activation to smaller, high-value 1:1 executive meeting programs. You will work closely with cross-functional teams to create compelling activations, thought leadership, and awareness to promote our campaigns effectively. The ideal candidate is a metric-driven, disciplined professional who can bring a creative vision while leveraging meticulous attention to detail and excellent project management to ensure every initiative delivers the best possible ROI and pipeline contribution. You Will Supporting the planning, execution, and optimization of third-party sponsored events to drive engagement, generate leads, and enhance our brand presence. Maintain project deliverables and timelines project management tools/planning, demonstrating hyper-focused attention to detail to ensure flawless execution across numerous concurrent events. Own all event logistics and production, including vendor negotiation and management, contract review, budget adherence, and on-site execution. Work with sales teams to identify best sales attendance, select contacts for on-site meetings, and run pre-event know-before-you-go meetings. Develop and execute multi-channel promotional campaigns (email, social media, website) to maximize attendance and engagement. Partner with Brand, Corporate, and Product Marketing to develop creative and engaging booth activations, customer stories, messaging, and event experiences that bring our brand story to life and ensure a high-quality attendee experience. Partner with sales to ensure generated leads are routed correctly and worked by representatives both pre- and post-campaign activation. Establish a centralized event reporting system, utilizing CRM and data reporting tools (e.g., Salesforce) to rigorously track event performance metrics—including MQL-to-SQL conversion, cost-per-lead (CPL), and pipeline influenced—to determine and prove event ROI. Create post-event follow-up strategies to nurture leads and convert attendees into customers via Marketo (marketing) and outreach (sales messaging). Provide support to the broader Field Marketing team as needed, leveraging event expertise to assist with regional or hosted event logistics. Qualifications 4+ years experience in event marketing. Proven experience in end-to-end event execution, specifically managing high-volume sponsored event programs including major trade shows and targeted 1:1 meeting programs. Exceptional attention to detail and organizational skills; the ability to manage complex logistics for multiple projects simultaneously in a fast-paced environment. A metric-driven mindset with proven experience in analyzing event performance (CPL, ROI, pipeline attribution) and making data-backed strategic recommendations. Demonstrated financial discipline, including budget ownership and skilled negotiation with vendors and venues. A creative with a passion for experiential activations and audience engagement. Excellent written and verbal communication skills - including copywriting. Experience in event management (third party, sponsored trade shows and events); preferably at a B2B company. Nice to Haves Experience in project management software, event marketing or management, and sales management tools: Asana, Salesforce, Marketo, webinar platforms, etc. The salary range for this role is $118,00 - $130,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for NY employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Manage customer portfolios, drive adoption, and partner with product teams to enhance the platform based on customer needs. | 8+ years in customer-facing roles, procurement or SaaS experience, strong interpersonal and project management skills, familiarity with procurement technologies. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We’re looking for a Senior Customer Success Manager to manage our rapidly growing customer base across all industries and customer segments. As a Senior CSM, you’ll be able to work directly with engineering and product while also working with a variety of stakeholders as customers. As every business can benefit from our platform, you’ll also get exposure to different types of companies and industries. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees. You will manage a portfolio of clients across all types of clients and be responsible for driving customer success. This role is ideal for you if you enjoy building, creative problem solving, and want to work with a world-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more. You Will Help our largest customers drive procurement success on the Zip platform. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip’s platform and procurement best practices. Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Manage customer health based on data-driven adoption metrics. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations. Train and empower customers to be product specialists to become increasingly self-sufficient for their organization. Partner with the renewals team to achieve target NRR. Continuously improve Customer Success assets and processes. We’re an early-stage company, we want people who are excited to build and motivated to up-level the status quo! Qualifications 8+ years of relevant work experience working in customer-facing customer success, account management or strategic consulting organization. B2B SaaS experience in a high-paced environment is a benefit. Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools. Excellent interpersonal skills and ability to establish quick rapport and trust with customers. Strong project management skills to manage a dynamic customer portfolio. Creative problem solver while being attentive to details. Business process-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.). Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality). Nice to Haves Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles. Experience with SaaS workflow management tools (low code / no code configuration). Experience working in a top tier consulting firm or have an MBA. The salary range for this role is $130,000- $160,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🚠 Team building events 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Manage and scale global employee programs, compliance, and reporting to support a growing company. | 5-10 years in People Operations or Program Management at a growing, global organization, with experience in scaling programs and building dashboards. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As a People Operations Program Manager at Zip, you will own critical programs that directly impact every employee, from their first day to their most significant life changes. Your work is the foundation for our global compliance and our commitment to a seamless, supportive employee experience. This role will drive strategic business outcomes through operational excellence. You Will Architect and own critical people programs that scale from a hyper growth startup mode to a world class late stage company Scale and own our global employee leave program, ensuring local compliance,a compassionate experience for Zipsters, and a repeatable process Own and continuously improve our People Helpdesk, ensuring we continually improve our employee experience and learn from our data Own people compliance across our global presence (e.g., I-9 program, EEO-1 reporting, People Handbook policy lifecycle), including cross-functional audit preparation with Payroll and Compliance Teams Manage global benefit compliance (e.g., ACA reporting, insurable earning accuracy) in partnership with our brokers and TPA Scale performance reviews and engagement survey programs, in close collaboration with the HRBP Team Build and maintain trackers, dashboards, and reports that support the People Team and Zip Leadership in their people and business planning Qualifications 5-10 years of progressive experience in People Operations or People Program Management at a growing, global organization Experience scaling people programs at companies beyond 1,000 employees Proven experience building and maintaining strategic people dashboards/reports Deep functional knowledge of global leave management policy and best practices Nice to Haves Experience managing performance reviews and engagement surveys in Lattice Experience managing a Jira Service Management helpdesk The salary range for this role is $150,000-175,000 per year. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Supporting employee benefits, maintaining HR data integrity, onboarding, and process improvements in a global HR environment. | At least 2 years in People Operations or similar, experience with HRIS, benefits, onboarding, and process improvement. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As a People Operations Associate at Zip, you will support Zipsters across our global presence through significant life milestones, from joining the company, progressing in their careers at Zip, making crucial benefits enrollments, and more. You will enable a smooth and supported Zipster experience while ensuring data integrity across our global systems. You Will Execute daily global benefits administration tasks, supporting Zipsters in their enrollment and maintenance of crucial and delightful benefit programs Maintain the integrity of employee data within the HRIS and supporting systems with a high degree of accuracy and confidentiality Kick off our warm welcome of new Zipsters by managing our system onboarding and background check administration Support our Immigration + Global Mobility programs to ensure we kick off and file Zipster cases quickly and smoothly Support Zipsters in key life moments by quickly issuing accurate employment verifications Continuously improve our processes and systems in close partnership with the full People Operations Team and cross-functional teams to ensure we scale with our growing global presence Qualifications 2+ years of hands-on experience in People Operations or a similar role, preferably in a fast-paced environment Proven proficiency in navigating and performing high-volume tasks Demonstrated high attention to detail and a commitment to data accuracy and confidentiality Strong customer service orientation with excellent written and verbal communication skills Experience with supporting the new hire processes, including system onboarding and background check administration Experience using a modern HRIS system as an operator Experience improving processes with demonstrated positive outcomes in quality, efficiency, and experience Nice to Haves Experience with benefit administration, including collaborating with brokers, administering pre-tax accounts, and supporting employee questions Experience using a ticketing system The salary range for this role is $100,000 - $120,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Manage and improve global employee programs, compliance, and reporting to support HR and leadership. | Extensive experience in People Operations or People Program Management at a large, global organization, with expertise in global leave management, compliance, and HR reporting. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As a People Operations Program Manager at Zip, you will own critical programs that directly impact every employee, from their first day to their most significant life changes. Your work is the foundation for our global compliance and our commitment to a seamless, supportive employee experience. This role will drive strategic business outcomes through operational excellence. You Will • Architect and own critical people programs that scale from a hyper growth startup mode to a world class late stage company • Scale and own our global employee leave program, ensuring local compliance,a compassionate experience for Zipsters, and a repeatable process • Own and continuously improve our People Helpdesk, ensuring we continually improve our employee experience and learn from our data • Own people compliance across our global presence (e.g., I-9 program, EEO-1 reporting, People Handbook policy lifecycle), including cross-functional audit preparation with Payroll and Compliance Teams • Manage global benefit compliance (e.g., ACA reporting, insurable earning accuracy) in partnership with our brokers and TPA • Scale performance reviews and engagement survey programs, in close collaboration with the HRBP Team • Build and maintain trackers, dashboards, and reports that support the People Team and Zip Leadership in their people and business planning Qualifications • 5-10 years of progressive experience in People Operations or People Program Management at a growing, global organization • Experience scaling people programs at companies beyond 1,000 employees • Proven experience building and maintaining strategic people dashboards/reports • Deep functional knowledge of global leave management policy and best practices Nice to Haves • Experience managing performance reviews and engagement surveys in Lattice • Experience managing a Jira Service Management helpdesk The salary range for this role is $150,000-175,000 per year. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. • 📈 Start-up equity • 🦷 Full health, vision & dental coverage • 🍽️ Catered lunches & dinners for SF employees • 🚍 Commuter benefit • 🚠 Team building events & happy hours • 🌴 Flexible PTO • 💻 Apple equipment plus home office budget • 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Drive enterprise SaaS sales by engaging stakeholders, managing complex deal cycles, and acting as a strategic advisor to large organizations. | 8+ years of SaaS sales experience, proven success in closing complex enterprise deals, experience with procurement, finance, legal, IT, or operations teams, and ability to manage multiple stakeholders. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As a Strategic Enterprise Account Executive, you will drive Zip’s expansion into global enterprises with $7B+ in revenue. This is a high-impact, consultative sales role requiring deep industry expertise, a hunter mentality, and a passion for solving complex procurement challenges. You Will Own the full sales cycle: Engage C-level executives, influence stakeholders across procurement, finance, IT, legal, and operations, and navigate long, complex deal cycles. Drive new business: While supported by BDRs and marketing, you’ll proactively prospect and leverage your network to develop a strong pipeline. Act as a strategic advisor: Understand enterprise procurement challenges and position Zip as a transformational solution for efficiency and cost control. Solution-sell with vision: Demonstrate Zip’s immediate impact while aligning with customers’ long-term digital transformation goals. Shape the future: As an early sales leader in a hyper-growth startup, help refine Zip’s sales strategy, process, and team culture. Leverage best-in-class sales tools: Utilize Salesforce, Clari, ZoomInfo, LinkedIn Sales Navigator, and Outreach to optimize outreach and pipeline management. Qualifications 8+ years of SaaS sales experience, with a strong track record of closing complex enterprise deals. Experience selling to procurement, finance, legal, IT, operations, supply chain, or manufacturing teams. Proven success acquiring net-new logos in organizations with 10,000+ employees. Skilled in complex sales cycles: Managing multiple stakeholders, navigating procurement processes, and driving consensus at the executive level. Self-motivated and proactive: You take ownership of your success and thrive in a fast-paced environment. Exceptional communication and organization skills to manage multiple opportunities effectively. The salary range for this role is $300,000 - $350,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Bridge product roadmap with GTM execution, guide enterprise sales, and shape product strategy for ERP-related workflows. | Over 10 years in solutions consulting or product strategy in ERP or procurement, with 2+ years in product management or field-facing roles, strong communication skills, and familiarity with enterprise integration. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend. We're a fast-growing team that helped scale category-defining companies like Airbnb, Meta, Salesforce, Databricks, Ramp, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We are looking for a Field Product Manager to bridge our product roadmap and GTM execution. This is a strategic, customer-facing product role designed for someone with strong ERP (Workday, Oracle, SAP, Netsuite, etc.) domain knowledge, a product mindset, and the ability to identify patterns across complex enterprise use cases. You will help shape Zip’s product vision for procurement-centric workflows, support strategic deals, and drive adoption of scalable, repeatable solutions aligned with our long-term roadmap. You Will Act as a domain expert embedded in the Product team, owning strategy across ERP-related use cases and systems (e.g., SAP, Oracle, Workday, NetSuite, Coupa). Join complex and strategic enterprise sales cycles to guide product-aligned positioning and steer customers toward scalable, roadmap-aligned use cases. Drive discovery and pattern recognition across key verticals (e.g., FinServ, Pharma, Retail, CPG, Manufacturing) where ERP or procurement systems play a central role. Translate customer and prospect needs into structured product requirements and collaborate closely with Product Managers to shape roadmap decisions. Codify field insights into strategy memos, use case frameworks, and product direction. Contribute to GTM enablement materials, competitive positioning, and internal training on ERP-related capabilities and integration patterns. Qualifications 10+ years of experience in solutions consulting, pre-sales, product strategy, or strategy consulting, particularly in ERP, P2P, or procurement domains 2+ years of experience in product management or a field-facing product role Strong communication skills, with the ability to synthesize field feedback and influence product strategy across cross-functional teams Comfortable engaging with both technical audiences (e.g., enterprise architects, integration engineers) and business stakeholders (e.g., procurement or finance leaders) Not necessarily deeply technical, but confident discussing integration architecture, ERP constructs, and basic API concepts Nice to have Exposure to integration platforms or middleware tools (e.g., Boomi, MuleSoft, Workato) Knowledge of industry-specific procurement challenges in verticals such as life sciences, financial services, or manufacturing

Manage end-to-end order booking, ensure data integrity, and lead process transformations in Quote-to-Cash systems. | 5+ years in Order or Revenue Operations, strong Salesforce/CPQ expertise, experience with enterprise deal structures, and project leadership skills. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We are looking for an Order Operations Manager to own the heartbeat of our revenue engine. In this role, you will not only manage the end-to-end customer opportunity booking process but also serve as a key contributor towards current and future re- architecture of our Quote-to-Cash (Q2C) infrastructure. You will sit at the intersection of Sales, Finance, Legal, and Deal Desk, ensuring that deals are structured correctly, booked accurately, and billed on time. Crucially, you will lead the charge on significant process transformations, helping us scale our CPQ and billing systems as we move to the next stage of growth. You Will Review and book sales orders and contracts for accuracy, completeness, and compliance with internal booking policies. Manage the conversion of closed-won opportunities into accurate billing schedules and revenue recognition events. Serve as the primary point of escalation for Sales and Deal Desk regarding order booking nuances, credit memos, and complex deal structures. Ensure a seamless handoff between Sales and Finance, minimizing billing disputes and maximizing data integrity. Own the integrity of core subscription and revenue data (including ARR, subscription and product-based reporting) to maintain a single source of truth for our financial and product-based reporting. Be a primary CPQ power-user and contribute toward successful reimplementations and enhancements using an “automation-first” mindset. Partner with Revenue Operations to maintain the product catalog, pricing rules, and discount approval workflows within Salesforce/CPQ. Proactively audit the current booking and billing lifecycle to identify bottlenecks and manual workarounds. Drive business process improvements and initiatives, support best practices efforts in the Quote-to-Cash and Revenue processes (including adhoc projects as needed). Document existing processes for internal and business-wide enablement and advise new hire cohorts as part of regular hosted onboarding sessions. Qualifications 5+ years of experience in Order Operations, Revenue Operations or a similar role, preferably at a high-growth SaaS company. Strong understanding of order management processes and systems, with a deep expertise in SalesForce and other modern CPQ tools. Extensive experience with Enterprise deal structures ensuring adherence to existing bookings policy. Ability to lead projects cross-functionally that will drive transformations across our order-to-cash process. Experience with CSP Marketplaces Able to work efficiently and handle large booking volumes in line with month and quarter-end deadlines. A deep understanding as to how dependent objects, fields and flows work in Salesforce. Experience with CSP Marketplaces is a plus. Excellent analytical and problem-solving skills, with meticulous attention to detail. Concise communication and strong interpersonal skills, with a strong customer-centric approach. The salary range for this role is $135,000 - $155,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🚠 Team building events 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Manage end-to-end invoicing, automate workflows, and ensure accurate billing and collections. | Minimum 5+ years in Billing/AR, experience with SaaS billing models, system implementation, and cross-functional collaboration. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We are looking for a detail-oriented and process-driven Billing Operations Manager to own our end-to-end invoicing lifecycle. As we scale, our billing complexity has increased—spanning standard SaaS subscriptions, usage-based consumption models, and professional services. In this role, you will not just execute the billing; you will own the Billing Playbook. You will be responsible for streamlining our Order-to-Cash process, automating manual workflows, managing credit risk, and ensuring our AR ledger is impeccable. You will serve as the primary bridge between Deal Desk, Order Operations, Finance, and Sales, ensuring that what is sold is billed accurately and collected on time. You Will • Manage the end-to-end invoicing and collections process. ensuring accuracy, timely delivery, and adherence to contractual terms. • Establish and implement the Billing Playbook: Identify manual bottlenecks in the current billing process and implement automation to support hyper-growth. • Drive the collections process: monitor AR aging, automate dunning notifications, and conduct direct outreach to customers for past-due balances. • Establish and refine credit policies; assess credit risk for new and existing customers to minimize bad debt exposure. • Partner with Engineering and Product to ensure usage data is captured and reported into our billing systems accurately. • Proactively monitor and implement strategies to maintain strong collections, optimizing cash flow and minimizing bad debt exposure. • Serve as the escalation point for complex billing inquiries and disputes; resolve issues with a "customer-first" mindset while protecting Zip’s revenue. • Collaborate with Sales and Deal Desk during the negotiation phase to ensure non-standard billing terms are operationally feasible. • Assist in the implementation or optimization of billing systems. • Create documentation and standard operating procedures (SOPs) for the billing function Qualifications • Bachelor’s Degree in Accounting, Finance, or relevant work experience. • Minimum 5+ years of experience in Billing and Accounts Receivable, preferably at a high-growth SaaS company. • Experience implementing or transforming key systems and processes from the “ground-up” working closely with cross-functional teams. • Experience managing hybrid billing models (recurring subscription + usage/consumption). • Exceptional ability to interact, communicate, and present complex revenue topics clearly to key cross- functional teams and executive leadership • Ability to multitask and maintain organization in a dynamic, fast-paced environment. • Proven ability to independently drive complex projects under ambiguity and deliver results. • Proficient in MS office, experience with Netsuite a plus. The salary range for this role is $145,000 - $165,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. • 📈 Start-up equity • 🦷 Full health, vision & dental coverage • 🍽️ Catered lunches & dinners for SF employees • 🚍 Commuter benefit • 🚠 Team building events & happy hours • 🌴 Flexible PTO • 💻 Apple equipment plus home office budget • 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

You will build the GTM automation engine and design scalable workflows to improve efficiency and accelerate pipeline generation. Additionally, you will operationalize AI and enrichment tools to enhance outbound quality and personalization. | Candidates should have 4+ years of experience in GTM systems or RevOps engineering, with strong knowledge of Salesforce and SQL. Experience with LLM applications and workflow automation tools is also required. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We’re hiring our founding GTM Engineer, a hybrid of a RevOps technologist, product manager, and automation architect. You’ll be the first person dedicated to engineering and scaling the systems, data, and automation that power Zip’s go-to-market engine. Your task is to ensure we're world-class in AI. You’ll own how our GTM workflows, tools, and data connect to drive prospecting efficiency and scale across the Sales and BDR organizations. You’ll design and build the technical foundation that makes our revenue team faster, smarter, and more effective - driving transformational AI productivity benefits, not just 5-10% improvements This is a rare opportunity to define a new discipline at Zip. You’ll operate with a high degree of autonomy, working across Sales and Marketing Operations, Business Systems, and Sales Leadership to turn complex business challenges into elegant, automated solutions. If you thrive at the intersection of go-to-market strategy, systems design, and hands-on execution, this is your role. What You’ll Do Build the GTM automation engine. Design scalable, high-velocity workflows that improve rep efficiency, reduce friction, and accelerate pipeline generation. Use tools like Clay and n8n to build event-based workflows that enrich data, route accounts, and trigger personalized outreach actions at scale. Operationalize AI and enrichment. Partner with the GTM Ops and Business Systems teams to evaluate and implement AI and enrichment tools to boost outbound quality and personalization, leveraging data from Salesforce, Gong, ZoomInfo, 6sense, Clay, and other systems. Be the product owner for the GTM stack. Manage requirements, prioritization, and system rollouts for GTM tools. Translate business needs into technical specifications and drive delivery. Measure and optimize. Define and track metrics for sales productivity, funnel velocity, and automation ROI. Build dashboards and data models that make performance visible and actionable. Partner across GTM Ops. Collaborate with GTM Operations and Business Systems to ensure data consistency, routing logic, and attribution accuracy. Innovate and experiment. Pilot new tools, integrations, and AI workflows. You’ll test what’s next in RevOps technology and scale the ones that work. What We're Looking For 4+ years of experience in GTM systems, RevOps engineering, or product management, ideally in a B2B SaaS environment. Working experience with Salesforce, specifically the Contact, Account, Opportunity, and Campaign objects. Strong knowledge of SQL, data modeling, and at least one programming language (Python, Javascript, Apex, etc.) Proven ability to learn new systems quickly and apply emerging technologies to solve traditional business challenges. Experience working with LLM applications and prompting at scale. Experience managing complex integrations and workflow automation using tools such as Workato, Zapier, Clay, n8n, custom scripts, and CDP/reverse ETL tools (e.g., Hightouch, Census) Strategic mindset with the ability to connect business needs to system design and execution. Excellent written and verbal communication. You can structure your thinking clearly, write concise memos, and present to executives with confidence. High bias for action, low ego, and a relentless ownership mindset. You thrive in uncharted territory and move fast to create clarity. The salary range for this role is $130,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF or NY employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Own projects throughout the entire design process from creative conception to execution. Help develop new concepts and expand the Zip brand system across various surfaces for events. | 4+ years of experience working as a designer in-house or at a startup is required. A strong portfolio showcasing brand experience across a range of mediums is essential. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We are looking for a Mid-Senior level Brand Designer who is eager and excited to help craft a category-defining brand through visual experiences across large corporate conferences, tradeshows, campaign launch activations and more. You will be closely collaborating with our talented team of brand marketers, product marketing, growth strategists, and across the broader organization to help bring Zip’s vision and mission to life. What you will do at Zip Own projects throughout the entire design process from creative conception to execution. Help develop new concepts as well as expand the Zip brand system across a range of surfaces for our events program: signage, staging elements, wall decals, print-outs, swag, on-site activations, pop-ups, keynote content and more. Partner with animators to create motion-based assets for our keynote content, social, webinars and live stream events. Collaborate and coordinate closely with our corporate events and field marketing team to execute consistent branded experiences. Continue to elevate our brand templates and systems used for event promotion. Actively contribute to the evolution of Zip’s brand by exploring novel solutions that support our vision and mission. Qualifications 4+ years of experience working as a designer in-house or start up A strong portfolio showcasing brand experience across a range of mediums Excellence in typography, color theory, layout, and composition Effectively communicate concepts and design rationale Strong skills around critical thinking and storytelling Embrace an iterative design process and receptive to feedback Able to work independently, drive multiple projects at a time, and iterate quickly Detail-oriented ensuring every touchpoint across digital and print is production ready Foster strong working relationships with team members and cross-functional partners Comfortable in your soft skills: listening, negotiating, and decision-making High proficiency in Adobe Suite and Figma The salary range for this role is $135,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Configure and manage SAP environments, manage user access and security provisioning, support cross-functional teams, and stay current on SAP ecosystem updates. | Strong functional and administrative experience in SAP S/4HANA, Ariba, MDG, BTP, deep knowledge of SAP security and provisioning, and ability to configure SAP environments. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your role We are looking for an SAP System Administrator / Business Systems Analyst to configure and manage our SAP environments from a functional standpoint. This role will partner cross-functionally to unblock EPD and GTM teams on product development and strategic sales. You will • Act as SME across SAP S/4HANA, Ariba, MDG, BTP Cockpit, and general security provisioning. • Manage user access and security provisioning for both internal employees and external contractors. • Ensure contractors receive proper Admin & Developer access. • Enable SCs / SEs to easily spin up Zip SAP demo and implementation environments. • Stay current on SAP ecosystem updates and functionality releases, e.g.: • Awareness of SAP ECC sunset in 2027 and its impact on prospects/customers. • Knowledge of SAP’s evolving system combinations and deployment models. • Configure and manage both Public Cloud and Private Cloud SAP environments, with understanding of nuances between the two. • Support knowledge transfer to EPD & GTM teams on functionality changes and new SAP capabilities. • Evaluate customer-specific requirements outside of our current SAP scope, and enable these in our SAP environments. • Partner with EPD to build the required connectivity and deliver end-to-end experiences. Qualifications • Strong functional and administrative experience in SAP S/4HANA, Ariba, MDG, and BTP. • Deep knowledge of SAP security, provisioning, and environment configuration. • Practical understanding of SAP Public Cloud vs. Private Cloud vs. On-Premise. • Ability to bridge functional and technical requirements between customer needs, GTM, and EPD. • Up-to-date on SAP roadmap (e.g., ECC end of support timelines, new functionality rollouts). • Hands-on mindset: able to configure environments, not just design them.

Design and own core financial models that support the annual plan and long-range forecast. Partner with various leaders to evaluate roadmap investments and align on strategic priorities across the business. | Candidates should have 2+ years of experience in private equity, investment banking, or consulting. Familiarity with technology/SaaS business models and excellent financial modeling skills are essential. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We are seeking a Strategic Finance Associate to join our growing Strategic Finance team, with a focus on Product finance. In this role, you will work closely with Product, Engineering, and GTM leaders to shape the financial strategy of our business. You will build and maintain financial models, develop KPI frameworks, and deliver insights that influence product investments and growth priorities. This is a high-visibility, high-impact role where you’ll play a critical part in connecting product strategy with financial outcomes, supporting long-range planning, and influencing decisions at the executive and board level as Zip continues to scale. What you’ll do Design and own core financial models that support our annual plan, long-range forecast, and multi-product growth strategy Partner with Product, GTM, and Operations leaders to set topline targets, evaluate roadmap investments, and align on strategic priorities across the business Build and maintain KPI frameworks that track product performance and sales efficiency, creating a holistic view of business performance to guide resource allocation decisions Support executive decision-making by preparing high-quality board materials, investor updates, and leadership presentations Drive company-wide forecasting and reporting processes across revenue, expenses, headcount, cash flow, and retention metrics What you’ll need 2+ years of private equity, investment banking, consulting, or similar experience Experience in strategic finance at a high-growth technology company is a plus Familiarity with technology / SaaS business models Excellent financial modeling and quantitative skills Extreme attention to detail and a high regard for precision Strong written and verbal communication Ownership mindset with the ability to collaborate across diverse teams and stakeholders The salary range for this role is $120,000-$160,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Lead and execute strategic cross-functional business initiatives, build scalable processes, analyze performance metrics, and partner with senior leadership to drive measurable impact. | 4-8 years in business operations or related fields, strong analytical and communication skills, ability to manage complex projects independently, preferably experience in B2B SaaS, SQL knowledge, and willingness to work in-person in SF. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As a Business Operations Manager, you’ll be part of a small, high-leverage team responsible for tackling Zip’s most important business challenges. You’ll lead cross-functional initiatives, design and operationalize new processes, and work directly with senior leadership to drive measurable impact. This is a senior individual contributor role with significant ownership and visibility, ideal for someone who thrives in ambiguity and wants accountability for delivering outcomes. You Will Lead strategic initiatives across the organization, translating ambiguous goals into actionable plans and measurable outcomes. Take ownership of projects end-to-end, from scoping and analysis through execution and implementation. Partner cross-functionally with Product, Marketing, Sales, Customer Success, and People teams to deliver operational improvements and inform strategic decision-making. Build scalable processes and systems “zero-to-one” and improve existing workflows for efficiency and growth. Analyze business performance, develop robust models, and synthesize insights into clear recommendations for leadership. Define success metrics, track performance, and ensure accountability across key initiatives. Qualifications 4-year undergraduate degree (preferably in a quantitative or analytical field such as Business, Economics, Engineering, or related). 4-8 years of experience in management consulting, investment banking, private equity, business operations, or at a high-growth startup. Proven ability to independently drive complex projects under ambiguity and deliver results. Strong analytical skills, including experience building models and working with business data. Excellent communication and stakeholder management skills; able to influence across levels and functions. Demonstrated ability to create and operationalize new processes, systems, or programs. Preferred Qualifications Based in SF or willing to relocate; in-person role. Experience at a high-growth B2B SaaS company. Familiarity with SQL or data visualization tools. Prior exposure to both Product and GTM organizations. MBA from a top institution. The salary range for this role is $150,000–$210,000 OTE, with equity included. Final compensation is determined based on job-related factors including experience, skills, and location. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We’re looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn’t exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Manage and streamline the feedback and feature request process between customer-facing teams and product teams to ensure alignment and clear communication. | 4-8+ years in product operations or related roles in SaaS, strong communication skills, ability to translate customer feedback into product insights, and experience coordinating cross-functional teams. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We’re hiring a Product Operations Manager to drive alignment between customer-facing teams and our product roadmap. In this role, you’ll design and lead processes that ensure the right feedback reaches product teams, and that clear, consistent updates make it back to the field. You’ll serve as a critical link between EPD, the rest of the company, and our customers—supporting visibility, coordination, and execution at scale. You Will Own the feature request and feedback management process: intake, triage, tracking, and resolution across Product, Engineering, Sales, Support, and CS Serve as the connective tissue between GTM/Customer Teams and Product—ensuring field teams are equipped with visibility into roadmap status and rationale Develop reporting and insights to highlight customer needs, drive prioritization conversations, and influence roadmap direction Facilitate the delivery of clear, consistent product updates to internal and external stakeholders Build scalable systems that reduce ambiguity and improve accountability across the feedback and triage lifecycle Qualifications 4 - 8+ years in product operations, program management, sales engineering, or customer-facing roles at a SaaS company Experience working closely with both GTM/Customer and Product/Engineering teams Ability to translate customer feedback into structured insights that influence product direction Strong communication and storytelling skills—both written and verbal Detail-oriented, systems-driven, and able to manage cross-functional coordination at scale The salary range for this role is $160,000 - $220,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Lead and support onboarding and implementation of the procurement platform for new customers, manage customer requirements, collaborate with product and engineering teams, and improve post-sales processes. | 2+ years in procurement or ERP system consulting or managing customer relationships in B2B SaaS, experience with procurement or ERP tools, strong communication, proactive, and comfortable with software configuration. | The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role We’re looking for a Solutions Consultant to lead and/or support onboarding for new customers and drive their implementation of our product. We’re also looking for someone who is excited to be hands-on and influence our product roadmap. As every business needs our type of product, you’ll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks, etc. You Will • Supporting and/or leading onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems • Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer’s processes from scratch • Support and/or lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip • Proactive project management across many customers, to manage requirements and tasks across onboardings • Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers • Do whatever it takes to make customers happy + successfully onboard them as quickly as possible • Continuously improve the post-sales processes to help our customers accelerate the time to value Qualifications • 2+ years’ experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company • Prior experience with the implementation or administration of a procurement tool / ERP (Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, Netsuite, etc.) • Fantastic communication skills • Extreme attention to detail and pride yourself in being incredibly proactive • Experience working with product and engineering teams • You’re able to push back and still make people happy • Comfortable with software configuration (not necessarily technical skills, which would be a plus) • Willing to do whatever it takes to make Zip and its customers happy. The OTE compensation range for this role is $95,000 - 120,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include leveling, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. • 📈 Start-up equity • 🦷 Full health, vision & dental coverage • 🚠 Team building events & happy hours • 🌴 Flexible PTO • 💻 Apple equipment plus home office budget • 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!