Zifo

Develop Python backend services and data pipelines on AWS integrating scientific systems and AI/ML insights. | Bachelor's degree with 3-8 years in Python and FastAPI, proficiency in SQL/NoSQL, and experience with lab informatics platforms like Benchling. | Location: Boston, Indianapolis, RTP North Carolina & Chicago Zifo is a global specialist scientific and process informatics services company supporting life sciences, biotech, and pharmaceutical organizations. We enable digital transformation across R&D, manufacturing, and quality by delivering data-driven, scalable, and compliant software solutions. Zifo is seeking a passionate Software Developer who can work at the intersection of science, data, and technology. The role requires strong expertise in Benchling, Python, SQL/NoSQL, AWS and FastAPI, along with the ability to work directly with scientists performing assay-based experiments. The successful candidate will translate experimental workflows into robust data components, scientific system integrations, AI-enabled insights, and next-generation data pipelines Collaborate with scientists, assay teams, and lab operations to capture end-to-end assay and experimental workflows, from sample onboarding and execution through data ingestion, validation, and downstream analytics Translate scientific and operational requirements into well-defined functional, technical, and data requirements for laboratory platforms, system integrations, and next-generation data pipelines Design, develop, and maintain Python-based backend services, APIs, microservices, and data pipelines on AWS using FastAPI and supporting frameworks such as Flask or Django, including integrations with scientific systems such as Benchling, Signals, LIMS, ELN, CDS, and SDMS. Design and optimize SQL and NoSQL data models and build ETL/ELT and next-generation data pipelines to support structured, semi-structured, and high-volume scientific data, analytics, and AI/ML workloads, including dataset preparation, feature engineering, and model integration into pipelines and applications. Implement and maintain CI/CD pipelines for automated build, testing and deployment Ensure solutions meet performance, data integrity, security, and regulatory compliance requirements (e.g., GxP, 21 CFR Part 11) Perform code reviews, debugging, and performance optimization Coordinate across cross-functional and geographically distributed teams, managing dependencies and ensuring delivery alignment Create ready to deliver technical documentation and track deliverables using JIRA and Confluence Required Qualifications Bachelor’s or master’s degree in computer science, Engineering, Life Sciences with 3–8 years of hands-on experience in Python development with FastAPI Proficiency in SQL, including schema design, complex queries, and performance optimization Relational databases such as PostgreSQL, MySQL, Oracle, AWS RDS/Aurora, NoSQL databases such as DynamoDB, MongoDB, or equivalent Experience with scientific data and laboratory informatics, including familiarity with Benchling or similar scientific data platforms ELN like Benchling, LIMS, ELN, SDMS, CDS,, within the life sciences or pharmaceutical industry. (Preferred) AWS experience, including S3, EC2, Lambda, Step Functions, RDS / Aurora, IAM, monitoring, and logging Proficiency with Git-based collaborative development, including branch management, pull requests, code reviews, and integration with CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, AWS CodePipeline) to ensure reliable and traceable software delivery Hands-on experience with Test-Driven Development and Python testing frameworks such as pytest, unittest, and mocking libraries Working knowledge of AI/ML concepts, including data preparation, feature engineering, model integration, and inference workflows Exposure to the data and ML libraries such as pandas, NumPy, and scikit-learn (exposure to TensorFlow or PyTorch is a plus) Ability to design data models aligned to scientific and assay workflows & integrating scientific or enterprise systems and working directly with scientists or lab users Knowledge of containerization (Docker) and modern deployment best practices Familiarity with Agile/Scrum & SDLC development methodologies & Solid understanding of REST APIs, microservices, and integration patterns Strong communication, stakeholder engagement, and cross-team coordination skills Additional Preferences Willingness to travel/ relocate based on project or business needs Ability to work in a fast-paced, client-focused environment Comfortable managing cross-team coordination and dependency management, particularly across globally distributed teams and user groups CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Customer Success Manager will manage customer relationships for Zifo’s strategic customers in the U.S., ensuring successful partnerships and account mining. They will collaborate with internal teams to transition projects and drive business outcomes. | Candidates should have 8+ years of experience in Customer Success Management or Account Management at a Software Services/Product company, or 5+ years in consulting for Life Sciences. Strong project management, communication, and organizational skills are essential. | Zifo is hiring! We are looking for a Customer Success Manager to join our team. This person will be responsible for managing customer relationship for Zifo’s strategic customers in the U.S. The CSM will be accountable for active account mining, manage existing revenue stream and continuously build the revenue pipeline across the customer portfolio and ensure successful partnership with customers. Responsibilities: Partner with Customer Success and Delivery teams in kick starting engagement with new customers/business areas/products. Understand customer’s tangible and intangible expectations, requirements and ensure they are delivered by Zifo Manage the engagement with customers and Zifo’s internal teams, in alignment with Zifo’s culture and values Partner with Service Delivery Management teams at Zifo to ensure transition of projects from Account Mining to Project execution Perform active Account Mining by expanding relationships beyond the current set of customer contacts/business groups and work with the Client Partner on the business plan for success Be the Zifo champion for Requests for Proposals (RFPs) from Customers; Work closely with Client Partners and/or own the response to RFP’s and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies Identify and propose Value Adds, means to realize and ROI for the customer Be accountable for the successful business outcomes as part of the relationship between Zifo and client organization Establish and nurture relationships with clients, convert them to Zifo champions and build rapport with multiple stakeholders within our customer portfolio Ensure Zifo’s ongoing business with customers are renewed as appropriate Be accountable for steering committee meetings and presentations with customer leadership Provide insights into industry trends and share consultative inputs with customers Proactively suggest best practices internally in Zifo and with customer interactions in the spirit of ongoing improvements and excellence 8+ years of Customer Success Management / Account Management experience at a Software Services company/Product company or 5+ years of consulting experience for Life Sciences Strong project management abilities, written and verbal communication skills, and presentation capabilities Detail oriented and ability to do multi-tasking at various levels; Self-starter and ability to prioritize critical tasks daily High attention to detail organization skills and a team player Must be willing to juggle many things at once and prioritize effectively. Must be an Influential person, build and nurture rapport with customers, drive them towards desired actions, and challenge them when appropriate About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.