Yelp

Maintain and automate scalable, reliable streaming infrastructure with Kafka and Flink. | Experience with Kafka at scale, infrastructure-as-code, cloud platforms, and programming in Python or Java. | Summary Yelp engineering culture is driven by our values: we’re a cooperative team that values individual authenticity and encourages creative solutions to problems. All new engineers deploy working code their first week, and we strive to broaden individual impact with support from managers, mentors, and teams. At the end of the day, we’re all about helping our users, growing as engineers, and having fun in a collaborative environment. Do you want to help build and operate scalable, resilient systems that power Yelp's critical business functions? Our Site Reliability Engineers ensure our services remain fast, reliable, and available as we grow. In this role, you'll own the infrastructure and operational health of Yelp's real-time streaming platform, with Kafka and Flink at its core. You'll work at the intersection of infrastructure engineering and distributed systems, bringing SRE best practices to an exciting and impactful area of our stack. At Yelp, our systems handle over 300 million business reviews, 100,000 photo uploads, and countless real-time events every day that all move through the dynamic streaming infrastructure you’ll help support and grow. As a member of our team, you’ll play a key role in maintaining impressive data freshness at scale while having real opportunities for meaningful ownership and innovation. Specifically, you’ll drive automation and self-service so that deploying, upgrading, and scaling streaming infrastructure is as effortless as a git commit and is a code review away. You'll drive best practices in automation and self-service, knowing that deploying or upgrading data streaming infrastructure should be as effortless as a git commit and code review away. This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. What You'll Do • Own the reliability, scalability, and operational health of Kafka clusters across multi-cloud and hybrid environments • Build and maintain automation for cluster operations, upgrades, capacity scaling, and incident recovery • Partner with engineering teams to enable new streaming use cases, advise on best practices, and ensure data pipeline reliability • Troubleshoot complex issues affecting data flow, performance, or stability, and lead root cause analyses • Execute Kafka version upgrades and platform migrations with minimal disruption to critical services • Participate in on-call rotations. Our geographically distributed SRE teams use a “follow-the-sun” model, so no one needs to be on-call 24 hours a day! What It Takes To Succeed • Solid SRE or infrastructure engineering foundation: experience with infrastructure-as-code (Terraform), configuration management (Puppet, Ansible, or equivalent), cloud platforms (AWS preferred), and Linux operations • Production level experience with Kafka or similar technologies at scale including cluster upgrades, migrations, and capacity planning • Programming proficiency in Python, Java, or similar for tooling and automation • Strong debugging and systems-thinking skills, comfortable tracing data flow issues end-to-end across distributed systems Nice to Have • Experience with Apache Flink or other stream processing frameworks • Familiarity with Kafka Client APIs (Producer, Consumer, Streams) • Experience building internal self-service tooling or developer platforms • Experience with incident response and management What You'll Get • There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data and years of experience. Based on the anticipated level of experience that we are seeking, we expect the compensation range for this role to be between $141,000 and $216,000 The actual compensation offered may be influenced by a variety of factors, including the candidate’s experience and skill set. There may be flexibility with the range included in this posting should a candidate be leveled higher or lower than the posted range. • This opportunity has the option to be fully remote in all locations across the US. • You can find more information about Yelp's five star benefits here! Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. Recruiting and Applicant Privacy Notice

Lead product strategy and execution for monetization and core experience in ads and search at Yelp. | Senior product leadership experience with deep knowledge of advertising products and user experience, plus team management skills. | Summary At Yelp, our mission is to connect people with great local businesses. We’re seeking a Director of Product Management to lead product strategy and execution for monetization and core experience. You’ll oversee how ad products, the ad platform, business pages, and search results pages work together for consumers, advertisers, and local businesses. The scope includes sponsored results and ad delivery, creative optimization, business page experience, and the consumer-facing design of search so that ads, organic results, and partner placements feel coherent, trustworthy, and high quality. In this senior people leadership role, you’ll inspire and develop exceptional talent, set a high bar for product quality, and collaborate with partners across Consumer and Ads Engineering, data science, search relevance, and revenue. You’ll play a pivotal role in shaping how we balance the trade-offs between monetization and maintaining a delightful user experience. Do you thrive in highly cross-functional leadership roles at the intersection of business growth and consumer needs, where ensuring a positive user experience is just as important as driving results? If so, you could be the leader who will help us drive business outcomes and empower your team to execute, grow and achieve impact independently. This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. What You'll Do • Set the long-term vision, strategy, and roadmap for ad products, business page, and search experience - aligned with company revenue and consumer experience goals. • Lead and develop PMs; build strong partnerships with engineering, design, data science, and revenue teams to ensure effective delivery, resourcing, and cross-org alignment. • Prioritize product investments across competing roadmaps with clear business cases - balancing short-term revenue, long-term user trust, and execution risks. • Drive improvements to sponsored results, ad delivery and reporting, creative optimization, and ad load/placement strategy in close collaboration with Ads auction and bidding teams. • Raise performance and engagement on business pages; enhance how ads and organic results work together on the SERP (with Adaptive SERP and relevance partners). • Build trusted partnerships with Search Quality, Yelp Assistant, and Ads/ML teams where consumer entry points, monetization, and relevance intersect. • Foster and build a fun, diverse, and inclusive culture that reflects Yelp’s values. What It Takes To Succeed • You are a thoughtful, strategic product leader. You plan 12-24 months out, mentoring and developing PMs into better product thinkers, and empowering your team to succeed autonomously. • You bring deep, hands on experience with advertising products — not just familiarity, but the kind of understanding that comes from having lived the trade-offs. You know how auction mechanics affect the consumer experience. You understand why advertiser controls matter and where they create unintended consequences. You've navigated the tension between short-term revenue optimization and long-term user trust, and you have strong instincts about where to draw the line. • You care deeply about design and user experience and not just whether ads perform, but whether they belong on the page. You have a track record of shipping ad products that feel native and raise the bar for visual and interaction quality. • You’re experienced with revenue-generating products backed by clear business metrics, and you actively collaborate with finance and revenue partners. • You have proven ability to lead large cross-functional initiatives across engineering, design, data science, and go-to-market and communicate effectively at the executive level. • Familiarity with consumer marketplaces or local discovery and how search UX and ads interact with organic results is strongly preferred. • You have a track record of building and developing PM teams and encourage continuous learning and knowledge seeking. • A Bachelor’s Degree or an equivalent work experience is required. What You'll Get • There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience. Based on the anticipated level of experience we are seeking, we expect the compensation range for this role to be between $211,000 and $346,000. • You may also be offered a bonus, restricted stock units, and benefits. • In the event a candidate is hired into a role that is leveled higher or lower than the role specified in this job posting, the compensation range may vary accordingly. • This opportunity has the option to be fully remote in all locations across the US. • You can find more information about Yelp's five star benefits here! Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. Recruiting and Applicant Privacy Notice

Lead product strategy and execution for ad products and core consumer experience, managing teams and collaborating across functions to balance monetization and user experience. | Senior product leadership experience with deep knowledge of advertising products, user experience, and cross-functional collaboration. | Summary At Yelp, our mission is to connect people with great local businesses. We’re seeking a Director of Product Management to lead product strategy and execution for monetization and core experience. You’ll oversee how ad products, the ad platform, business pages, and search results pages work together for consumers, advertisers, and local businesses. The scope includes sponsored results and ad delivery, creative optimization, business page experience, and the consumer-facing design of search so that ads, organic results, and partner placements feel coherent, trustworthy, and high quality. In this senior people leadership role, you’ll inspire and develop exceptional talent, set a high bar for product quality, and collaborate with partners across Consumer and Ads Engineering, data science, search relevance, and revenue. You’ll play a pivotal role in shaping how we balance the trade-offs between monetization and maintaining a delightful user experience. Do you thrive in highly cross-functional leadership roles at the intersection of business growth and consumer needs, where ensuring a positive user experience is just as important as driving results? If so, you could be the leader who will help us drive business outcomes and empower your team to execute, grow and achieve impact independently. This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. What you'll do: • Set the long-term vision, strategy, and roadmap for ad products, business page, and search experience - aligned with company revenue and consumer experience goals. • Lead and develop PMs; build strong partnerships with engineering, design, data science, and revenue teams to ensure effective delivery, resourcing, and cross-org alignment. • Prioritize product investments across competing roadmaps with clear business cases - balancing short-term revenue, long-term user trust, and execution risks. • Drive improvements to sponsored results, ad delivery and reporting, creative optimization, and ad load/placement strategy in close collaboration with Ads auction and bidding teams. • Raise performance and engagement on business pages; enhance how ads and organic results work together on the SERP (with Adaptive SERP and relevance partners). • Build trusted partnerships with Search Quality, Yelp Assistant, and Ads/ML teams where consumer entry points, monetization, and relevance intersect. • Foster and build a fun, diverse, and inclusive culture that reflects Yelp’s values. What it takes to succeed: • You are a thoughtful, strategic product leader. You plan 12-24 months out, mentoring and developing PMs into better product thinkers, and empowering your team to succeed autonomously. • You bring deep, hands on experience with advertising products — not just familiarity, but the kind of understanding that comes from having lived the trade-offs. You know how auction mechanics affect the consumer experience. You understand why advertiser controls matter and where they create unintended consequences. You've navigated the tension between short-term revenue optimization and long-term user trust, and you have strong instincts about where to draw the line. • You care deeply about design and user experience and not just whether ads perform, but whether they belong on the page. You have a track record of shipping ad products that feel native and raise the bar for visual and interaction quality. • You’re experienced with revenue-generating products backed by clear business metrics, and you actively collaborate with finance and revenue partners. • You have proven ability to lead large cross-functional initiatives across engineering, design, data science, and go-to-market and communicate effectively at the executive level. • Familiarity with consumer marketplaces or local discovery and how search UX and ads interact with organic results is strongly preferred. • You have a track record of building and developing PM teams and encourage continuous learning and knowledge seeking. • A Bachelor’s Degree or an equivalent work experience is required. What you'll get: • There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience. Based on the anticipated level of experience we are seeking, we expect the compensation range for this role to be between $211,000 and $346,000. • You may also be offered a bonus, restricted stock units, and benefits. • In the event a candidate is hired into a role that is leveled higher or lower than the role specified in this job posting, the compensation range may vary accordingly. • This opportunity has the option to be fully remote in all locations across the US. Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. #LI-Remote Recruiting and Applicant Privacy Notice

Own and execute Yelp's SEO product roadmap, develop new SEO levers, optimize existing features, collaborate with engineering and product teams, and mentor the SEO product team. | Multiple years of SEO product management experience, strong product sense, experience with consumer marketplace growth, and a Bachelor's degree or equivalent work experience. | SummaryFor 20 years, Yelp has been synonymous with helping consumers discover and connect with great local businesses - from restaurants and nail salons to movers and plumbers. With unmatched local business information, photos, and review content, Yelp provides a one-stop local platform to discover, connect and transact with local businesses of all sizes by making it easy to request a quote, join a waitlist, and make a reservation, appointment, or purchase.Currently, Yelp experiences 4 billion sessions and 100 million monthly active users in the US alone and has continued to grow organically. Yelp sees an opportunity for exponential growth by doubling down on efforts to address all local needs beyond finding restaurants. with potential for expansion in untapped markets and international areas, we expect transformational growth.The Product Manager, SEO is a critical role within our high-performing product team to drive Yelp's critical SEO efforts. You will play a key role in achieving our vision of becoming the top SEO team in the market. to build and optimize user-facing features that leverage Yelp's massive body of high quality content. You will collaborate with product and engineering teams with deep SEO expertise to identify leverage points and efficiencies. Utilizing your strong skills and experience, you will own the SEO roadmap, implementing new strategies, and enhancing existing SEO levers such as structured data, internal linking, and meta optimization.The culture at Yelp is a unique blend of a dynamic startup environment with the stability and resources of a successful public company. You will have full ownership of your focus area and be able to make fast decisions in a highly collaborative setting.This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.What you'll do:Own Yelp’s SEO efforts - including creating new SEO levers, optimizing existing levers, testing strategy/execution, and contributing to cross-company initiative as part of the SEO center of excellence.Develop and execute the vision and roadmap for SEO features.Understand both end users (search engines and Yelp visitors) and build products and features that will further enhance growth without negatively impacting the consumer experience.Partner closely with the tech organization, and other consumer PM teams, to ensure alignment, partnership and outcome delivery.Build a SEO toolkit, that enables the turning of dials, to support targeted growth.Use data to inform decision making on prioritization of roadmap and optimization of SEO experiments.Mentor, and support the hiring efforts to grow a world-class SEO product team.What it takes to succeed:Multiple years of SEO product management experience.Experience at a top-tier consumer or marketplace business that is rooted in A/B testing and witnessed massive user growth is highly preferred.Demonstrated ability to understand a business and how to set product strategy.Strong understanding and track record of implementing SEO product growth mechanics, ideally in a consumer marketplace/social business.Proven experience in managing full product development lifecycle, from research and concept to release and future evolution in a high growth, scale-up environment.Strong product sense and an ability to think about the business broadly.Experience fostering an inclusive, collaborative, and accountable team culture.Passionate about Yelp’s mission of connecting people to great local businesses.A Bachelor’s Degree or an equivalent work experience is required.What you'll get:Compensation range is $124,000-269,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits.This opportunity has the option to be fully remote in all locations across the US.You can find more information about Yelp's five star benefits here!ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-RemoteRecruiting and Applicant Privacy Notice #J-18808-Ljbffr

Own and drive Yelp's SEO product roadmap and strategy, build SEO features and toolkits, collaborate with engineering and product teams, and mentor the SEO product team. | Multiple years of SEO product management experience, strong SEO growth track record, experience in consumer marketplace or social business, product lifecycle management, and a bachelor's degree or equivalent. | Summary For 20 years, Yelp has been synonymous with helping consumers discover and connect with great local businesses - from restaurants and nail salons to movers and plumbers. With unmatched local business information, photos, and review content, Yelp provides a one-stop local platform to discover, connect and transact with local businesses of all sizes by making it easy to request a quote, join a waitlist, and make a reservation, appointment, or purchase. Currently, Yelp experiences 4 billion sessions and 100 million monthly active users in the US alone and has continued to grow organically. Yelp sees an opportunity for exponential growth by doubling down on efforts to address all local needs beyond finding restaurants. with potential for expansion in untapped markets and international areas, we expect transformational growth. The Product Manager, SEO is a critical role within our high-performing product team to drive Yelp's critical SEO efforts. You will play a key role in achieving our vision of becoming the top SEO team in the market. to build and optimize user-facing features that leverage Yelp's massive body of high quality content. You will collaborate with product and engineering teams with deep SEO expertise to identify leverage points and efficiencies. Utilizing your strong skills and experience, you will own the SEO roadmap, implementing new strategies, and enhancing existing SEO levers such as structured data, internal linking, and meta optimization. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. The culture at Yelp is a unique blend of a dynamic startup environment with the stability and resources of a successful public company. You will have full ownership of your focus area and be able to make fast decisions in a highly collaborative setting. This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. Wed love to have you apply, even if you dont feel you meet every single requirement in this posting. At Yelp, were looking for great people, not just those who simply check off all the boxes. What you'll do: Own Yelps SEO efforts - including creating new SEO levers, optimizing existing levers, testing strategy/execution, and contributing to cross-company initiative as part of the SEO center of excellence. Develop and execute the vision and roadmap for SEO features. Understand both end users (search engines and Yelp visitors) and build products and features that will further enhance growth without negatively impacting the consumer experience. Partner closely with the tech organization, and other consumer PM teams, to ensure alignment, partnership and outcome delivery. Build a SEO toolkit, that enables the turning of dials, to support targeted growth. Use data to inform decision making on prioritization of roadmap and optimization of SEO experiments. Mentor, and support the hiring efforts to grow a world-class SEO product team. What it takes to succeed: Multiple years of SEO product management experience. Experience at a top-tier consumer or marketplace business that is rooted in A/B testing and witnessed massive user growth is highly preferred. Demonstrated ability to understand a business and how to set product strategy. Strong understanding and track record of implementing SEO product growth mechanics, ideally in a consumer marketplace/social business. Proven experience in managing full product development lifecycle, from research and concept to release and future evolution in a high growth, scale-up environment. Strong product sense and an ability to think about the business broadly. Experience fostering an inclusive, collaborative, and accountable team culture. Passionate about Yelps mission of connecting people to great local businesses. A Bachelors Degree or an equivalent work experience is required. What you'll get: Compensation range is $124,000-269,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits. This opportunity has the option to be fully remote in all locations across the US. You can find more information about Yelp's five star benefits here! ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include Playing Well With Others and Authenticity.Were proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-Remote Recruiting and Applicant Privacy Notice #J-18808-Ljbffr Remote working/work at home options are available for this role.

Manage and grow a pipeline of small business clients through high-volume outbound calls, educate clients on Yelp advertising solutions, and consistently exceed sales quotas. | Bachelor’s degree or 2+ years customer-facing experience, proficiency with CRM and Google Suite, strong communication and interpersonal skills, ability to handle rejection and work independently in a remote environment. | ## Summary Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones. Yelp was created to connect people with great local businesses. As an Account Executive , you'll be working directly with these local businesses to help them meet their goals through Yelp’s various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You’ll experience all of this in a supportive virtual team environment Please visit www.yelp.com/careers and apply to the appropriate posting that matches your location. ## What you'll do: - Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature. - You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m. - Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce). - Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule. - Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success. - You’ll master quick close techniques to exceed individual goals. - Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities. - Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key! - Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win. What we're looking for in you: - You have an appetite for learning! You’re keen on turning training and feedback into action and continuous self-improvement- you don’t take rejection personally. - Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools. - You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce). - You’re naturally curious and like to ask as many questions as it takes to find the answer. - You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting. - You are committed to a high standard of integrity and being a teamplayer is important to you. - You’re determined, a persuasive communicator and resilient - show us your grit! - You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can’t wait to show everyone the value of Yelp. - You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option. ## What it takes to succeed: - GED/HS Diploma and 2+ years of customer-facing experience OR; - Bachelor’s Degree - No fear of the phone and prepared to make a high volume of outbound dials, daily. - General computer and email proficiency - we use Google Suite and provide a Macbook laptop - A work environment free of distractions - Open to feedback and willing to implement for areas of improvement - Strong, engaging interpersonal skills - Ability to effectively prioritize tasks and manage independently without oversight - Must possess current US work authorization