7 open positions available
Lead release management and program management teams to ensure high-quality product launches and manage key customer accounts. | 5+ years leadership in SaaS release or program management with AI fluency and cross-functional execution experience. | About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Senior Manager, Release & Program Management (Remote - USA / CANADA) We’re looking for a Senior Manager, Release & Program Management to evolve and mature Wrapbook’s release management function and ongoing program. This role spans release management (including UAT), program management, and product operations to ensure the way we align, build, and launch is predictable, coordinated, and continuously improving. This role sits within Wrapbook’s Product and Design organization and reports directly to the Chief Product Officer. As a player-coach, you’ll manage a small team of Technical Program Managers, QA testers, and be Wrapbook’s release manager. You’ll be responsible for execution, process improvement, and implementing the tools and frameworks that help us scale. You’ll not only lead releases and the TPM team, but also raise the bar for how Wrapbook works together. Your impact will be felt in more predictable and trusted ways of working, better cross-functional alignment, and no surprises for our partners—because they’ll know exactly what we’re doing and why. You’ll also oversee the program management of key customer accounts, serving as a single point of coordination across Engineering, Product, and Design. By working closely with Client Ops and Sales, you’ll ensure that customers’ early experiences with Wrapbook meet their needs and delight them along the way. Always advocate for the customer (internal and external), ensuring our programs and releases deliver not only predictability but also delightful experiences that solve real-world problems. If you’re passionate about maturing processes while leaning into to bias for action, aligning cross-functional teams, and leading through both strategy and action, this role is for you. What you'll do: Be Wrapbook’s Release Manager: Directly manage Wrapbook’s release process, ensuring predictability, quality, and alignment across Engineering, Product, and Design (EPD), along with Client Ops and GTM. Partner with project leads on QA to ensure testing processes, release readiness, and quality standards are consistently met. Lead as a Player-Coach: Manage and mentor a team of Technical Program Managers while remaining hands-on in release management and key programs. Set a high bar for execution, communication, and collaboration, and hold the team accountable to meeting that standard. Foster a culture of accountability and inclusion where TPMs can do their best work. Drive Clear Communication & Foster Alignment: Establish and model impeccable cross-department communication, ensuring updates, risks, and decisions are conveyed with clarity and consistency. Act as a connector across business, product and technical teams, creating alignment on roles, responsibilities, and readiness for every stage of build and launch. Prepare release notes so that our cross-functional partners experience no surprises—because we’ve over-communicated, and they fully understand what we’re doing and why. Measure and Improve Impact: Define how we measure release success, evaluate outcomes, and use insights to refine future launches. Drive Program Execution: Partner with EPD leaders to identify where Technical Program Managers can add the most value—whether by driving key strategic initiatives, coordinating complex cross-group work, or ensuring execution against business-critical priorities. Support Key Accounts: Oversee program management for critical customer accounts, coordinating across Engineering, Product, and Design, and partnering with Client Ops and Sales to deliver delightful early customer experiences. Continuously Improve: Identify bottlenecks, streamline workflows, and strengthen how Wrapbook aligns, builds, and launches. You'll be measured not by the number of processes you introduce, but by the tangible impact your improvements have on predictability, efficiency, and stakeholder confidence. Champion AI-Powered Ways of Working: Model and promote AI fluency across the TPM team, QA process, and EPD org. Leverage agentic workflows, AI-assisted tooling, and automation to increase throughput, reduce manual coordination overhead, and accelerate release cycles. Help the team identify where AI can replace repetitive process work so they can focus on higher-leverage problems. What you'll have: 5+ years of leadership experience in Release Management, Program Management, QA and/or Product Operations within SaaS organizations, with a proven ability to set clear expectations, hold teams accountable, and maintain a consistently high bar for impact. Demonstrated success as a player-coach—balancing team leadership with hands-on ownership of key initiatives. Strong track record of executing complex, cross-functional programs from alignment through launch. Experience evolving and improving processes that deliver measurable outcomes, not just adding steps. Exceptional communication and facilitation skills, with a proven ability to bridge departments, ensure transparency, and keep stakeholders aligned. A high bar for performance, with the ability to raise team standards and coach individuals to achieve their best work. Experience with program management and incident management tools (e.g., Linear, PagerDuty). A bias for action in fast-paced, ambiguous environments. Customer obsession. AI fluency and a growth mindset toward agentic workflows — comfort using AI tools (e.g., Claude, Copilot, or Cursor) to accelerate research, synthesis, communication, and execution, and a demonstrated ability to identify where automation can meaningfully improve team output. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote
Lead engineering teams to build fault-tolerant products and technical roadmaps while collaborating cross-functionally. | Requires management experience, technical expertise in web services or infrastructure, and Agile leadership. | About Us: Our mission at Wrapbook is to increase the prosperity of the project economy. A significant shift has occurred within the workforce recently and 50M Americans are now engaged in freelance or project-based work. The popularity of project based employment has introduced flexibility for both employers and employees but also added complexities from a compensation and administrative standpoint. Our vertical fintech platform enables companies to seamlessly onboard, pay and insure their workforces. We’re building the best product for the entertainment industry but operate in a 50B market and have big goals we want to achieve. With legacy competition slow to react and over 30M raised from Andreessen Horowitz, Equal Ventures, Uncork Capital, Jeffrey Katzenberg and CAA co-founder Michael Ovitz, we are at an exciting stage of growth and there isn’t a better time to join! The Opportunity – Engineering Manager (Remote - USA / CANADA) We are looking for an Engineering Manager who will play an influential role in driving our mission to build an outstanding technology company. As an Engineering Manager II, you will leverage your established technical know-how and commitment to individual growth to build high performance teams that will be successful in delivering products. Your extraordinary technology skills will help you guide your teams through complex and ambiguous environments towards simple and elegant implementations. Strong communication and interpersonal skills allow you to effectively influence an organization. You will also be responsible for building technical roadmaps with the team based on new problem spaces and greenfield business opportunities. What you'll Do: Building high quality and fault tolerant products along with an inclusive team environment Work on problems with your team, roll up your sleeves, form an opinion and advocate for engineering-specific roadmap items Work with cross-functional partners in product, design, research, business development, operations, and go to market teams to build secure, compliant, and seamless onboarding and lifecycle experiences for companies and workers Be a technical influencer across the company and empower your team to do their best work Provide technical direction through technical design reviews, and pair programming Grow the team both through internal development and helping with external hiring Advocate for quick iterative development accompanied by experimentation analysis What you’ll Have: Over 1 year of proven leadership skills and management experience Technical expertise in one or more relevant areas, particularly the design, implementation and maintenance of web services and/or infrastructure Proven ability to lead complex projects with multiple stakeholders Experience building and successfully growing development teams A commitment and drive for quality, technical excellence and results Experience designing and developing backend systems Experience working with Scrum or Agile team Our Tech Stack: Full stack Ruby on Rails (Frontend & Backend) StimulusJS Redis PostgreSQL Kubernetes Why Join Us: At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote
Lead integration team building fault-tolerant data systems and technical roadmaps with a mix of management and coding. | Requires 2+ years leadership experience, expertise in accounting integrations, APIs, data systems, Agile, and team growth. | About Us: Our mission at Wrapbook is to increase the prosperity of the project economy. A significant shift has occurred within the workforce recently and 50M Americans are now engaged in freelance or project-based work. The popularity of project based employment has introduced flexibility for both employers and employees but also added complexities from a compensation and administrative standpoint. Our vertical fintech platform enables companies to seamlessly onboard, pay and insure their workforces. We’re building the best product for the entertainment industry but operate in a 50B market and have big goals we want to achieve. With legacy competition slow to react and over 30M raised from Andreessen Horowitz, Equal Ventures, Uncork Capital, Jeffrey Katzenberg and CAA co-founder Michael Ovitz, we are at an exciting stage of growth and there isn’t a better time to join! The Opportunity – Engineering Manager (Remote - USA / CANADA) We are looking for an Engineering Manager to lead the Integration team. This role will drive our mission to build an outstanding data-first company. As an Engineering Manager II, you will leverage your established technical know-how and commitment to individual growth to build high performance teams that will be successful in delivering products, while also taking on technical work as needed to ensure timely delivery of customer value. Your experience and can-do attitude will help you guide your teams through complex and ambiguous environments towards simple and elegant implementations. Strong communication and interpersonal skills allow you to effectively influence an organization. Your broad knowledge of data systems will inform the team’s engineering choices. You will also be responsible for building technical roadmaps in close collaboration with Product to advance business goals. This position will entail some portion of individual contributor work. What you'll Do: Building high quality and fault tolerant products along with an inclusive team environment Work on problems with your team, roll up your sleeves, form an opinion and advocate for engineering-specific roadmap items Able to pitch in at a code level, whether it’s code reviews, executing tickets to keep the team on track, or taking ownership of critical customer data issues Work with cross-functional partners in product, design, research, business development, operations, and go to market teams to build secure, compliant, and seamless onboarding and lifecycle experiences for companies and workers Be a technical influencer across the company and empower your team to do their best work Provide technical direction through technical design reviews, and pair programming Grow the team both through internal development and helping with external hiring Advocate for quick iterative development accompanied by experimentation analysis What you’ll Have: Over 2 years of proven leadership skills and management experience Technical expertise in one or more relevant areas, particularly the design, implementation and maintenance of accounting integrations, data exchange systems, enterprise data management, APIs. Experience with accounting systems and basic accounting principles Proven ability to lead complex projects with multiple stakeholders Experience building and successfully growing development teams A commitment and drive for quality, technical excellence and results Experience designing and developing data-centric systems, including ETL and API systems Experience working with Scrum or Agile team Our Tech Stack: Full stack Ruby on Rails (Frontend & Backend) StimulusJS Redis PostgreSQL/Snowflake Kubernetes Typescript Why Join Us: At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote
Design and lead company-wide programs focused on engagement, leadership development, and performance management. | 7+ years in People, HR, or L&D roles with strong project management and AI tool experience. | About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity: Senior People Programs Manager (Remote - USA / Canada) We're looking for a Senior People Programs Manager to design and lead high-impact, company-wide People programs that strengthen engagement, leadership capability, performance, and connection across Wrapbook. This role is a strategic individual contributor who connects People initiatives directly to business outcomes. You bring a modern, AI-forward lens to how People work gets done — not just automating tasks, but rethinking how programs are designed, how leaders develop, and how organizations evolve. You'll deliver a focused set of high-impact programs with clear ownership, defined outcomes, and strong cross-functional alignment. You'll partner closely with senior leadership, the People Business Partner team, and People Operations to ensure programs are scalable, simple, and relevant to Wrapbook's evolving business needs. Your work will shape how we engage our employees, develop our leaders, communicate internally, and create meaningful moments of connection. This role is ideal for someone who thrives at the intersection of strategy and execution — someone who can take a concept, build a clear plan, drive cross-functional alignment, and deliver a high-quality experience from start to finish. You know when to use AI to move faster and when human judgment, nuance, and connection are irreplaceable. What You'll Do Program Design & Management Lead planning and execution of major company moments (e.g., annual company offsite), ensuring strong cross-functional coordination and operational excellence. Own end-to-end project management across a portfolio of People initiatives — bringing structure, clarity, and momentum to complex, cross-functional work. Build and maintain program infrastructure: charters, timelines, DACI, decision logs, and success metrics that keep stakeholders aligned and work on track. Continuously refine and simplify People programs to ensure they are scalable, focused, and directly tied to business impact. Own program management of All Hands, driving alignment, timelines, and accountability across the Senior Leadership Team. Learning & Development Apply a contemporary approach to learning: modular, applied, and embedded into the flow of work rather than event-based. Skip the passive, deck-heavy formats in favor of approaches that actually stick. Serve as the internal SME on learning content development — you know how to translate a business need or leadership gap into a well-structured, engaging learning experience. That means writing learning objectives, sequencing content, choosing the right modality, and building materials that don't require a facilitator to carry them. Develop and own learning content directly — guides, manager toolkits, workshop decks, facilitation scripts, async resources — producing high-quality materials without outsourcing the thinking to vendors or agencies. Partner with People Business Partners and senior leaders to diagnose organizational needs and translate them into smart, right-sized program responses. Stay current on the evolving L&D landscape and bring fresh thinking to how Wrapbook develops its people. AI & the Future of People Work Own the programmatic effort to define how AI intersects with People leadership: what it means for how managers lead, how employees grow, how teams are structured, and how the People function operates. Translate that thinking into concrete programs — whether that's a leadership development curriculum on leading in an AI-augmented workplace, a framework for how managers use AI in coaching and feedback, or company-wide initiatives that build AI fluency as a leadership competency. Actively use AI tools to improve how People programs are built and delivered — from synthesizing employee data and drafting content, to accelerating workshop design and building smarter feedback loops. Help the broader People team develop practical AI fluency, modeling how to use these tools thoughtfully rather than treating AI adoption as someone else's problem. What You'll Have 7+ years of experience in People, HR, Organizational Development, Learning & Development, or related fields. Proven success leading end-to-end, company-wide programs (e.g., engagement surveys, leadership programs, DEIB initiatives). Exceptional program and project management skills — you bring clarity to ambiguity, build the right infrastructure without overengineering it, and execute with focus. Hands-on experience using AI tools (e.g., ChatGPT, Claude, Notion AI, or similar) to meaningfully improve how you work — not just familiarity, but real applied use. A modern take on L&D: you know what good looks like, what's outdated, and how to design experiences people actually value. Demonstrated ability to connect People initiatives to measurable business outcomes. Strong cross-functional partnership skills, especially with senior leaders. Exceptional written and verbal communication — you can write a crisp exec brief and a compelling employee communication. Experience using qualitative and quantitative data to shape program design and demonstrate impact. Comfort influencing without authority in a fast-moving, ambiguous environment. Curiosity about org design — how structure, spans, and team dynamics shape culture and performance. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote
Manage and improve the release management process, lead a team of Technical Program Managers, drive cross-functional alignment and communication, oversee key customer program management, and continuously improve workflows for predictable and high-quality product launches. | 5+ years leadership in release/program/product operations management in SaaS, strong communication and facilitation skills, experience with cross-functional program execution, player-coach leadership style, and familiarity with program/incident management tools. | About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Senior Manager, Release & Program Management (Remote - USA / CANADA) We’re looking for a Senior Manager, Release & Program Management to evolve and mature Wrapbook’s release management function and ongoing program. This role spans release management, program management, and product operations to ensure the way we align, build, and launch is predictable, coordinated, and continuously improving. This role sits within Wrapbook’s Engineering, Product, and Design (EPD) organization and reports directly to the Head of Product. As a player-coach, you’ll manage a small team of Technical Program Managers and be Wrapbook’s release manager. You’ll be responsible for execution, process improvement, and implementing the tools and frameworks that help us scale. You’ll not only lead releases and the TPM team, but also raise the bar for how Wrapbook works together. Your impact will be felt in more predictable and trusted ways of working, better cross-functional alignment, and no surprises for our partners—because they’ll know exactly what we’re doing and why. You’ll also oversee the program management of key customer accounts, serving as a single point of coordination across Engineering, Product, and Design. By working closely with Client Ops and Sales, you’ll ensure that customers’ early experiences with Wrapbook meet their needs and delight them along the way. Always advocate for the customer (internal and external), ensuring our programs and releases deliver not only predictability but also delightful experiences that solve real-world problems. If you’re passionate about maturing processes while leaning into to bias for action, aligning cross-functional teams, and leading through both strategy and action, this role is for you. What you'll do: Be Wrapbook’s Release Manager: Directly manage Wrapbook’s release process, ensuring predictability, quality, and alignment across Engineering, Product, and Design (EPD), along with Client Ops and GTM. Partner with project leads on QA to ensure testing processes, release readiness, and quality standards are consistently met. Lead as a Player-Coach: Manage and mentor a team of Technical Program Managers while remaining hands-on in release management and key programs. Set a high bar for execution, communication, and collaboration, and hold the team accountable to meeting that standard. Foster a culture of accountability and inclusion where TPMs can do their best work. Drive Clear Communication & Foster Alignment: Establish and model impeccable cross-department communication, ensuring updates, risks, and decisions are conveyed with clarity and consistency. Act as a connector across business, product and technical teams, creating alignment on roles, responsibilities, and readiness for every stage of build and launch. Prepare release notes so that our cross-functional partners experience no surprises—because we’ve over-communicated, and they fully understand what we’re doing and why. Measure and Improve Impact: Define how we measure release success, evaluate outcomes, and use insights to refine future launches. Drive Program Execution: Partner with EPD leaders to identify where Technical Program Managers can add the most value—whether by driving key strategic initiatives, coordinating complex cross-group work, or ensuring execution against business-critical priorities. Support Key Accounts: Oversee program management for critical customer accounts, coordinating across Engineering, Product, and Design, and partnering with Client Ops and Sales to deliver delightful early customer experiences. Continuously Improve: Identify bottlenecks, streamline workflows, and strengthen how Wrapbook aligns, builds, and launches. You’ll be measured not by the number of processes you introduce, but by the tangible impact your improvements have on predictability, efficiency, and stakeholder confidence. What you'll have: 5+ years of leadership experience in Release Management, Program Management, and/or Product Operations within SaaS organizations, with a proven ability to set clear expectations, hold teams accountable, and maintain a consistently high bar for impact. Demonstrated success as a player-coach—balancing team leadership with hands-on ownership of key initiatives. Strong track record of executing complex, cross-functional programs from alignment through launch. Experience evolving and improving processes that deliver measurable outcomes, not just adding steps. Exceptional communication and facilitation skills, with a proven ability to bridge departments, ensure transparency, and keep stakeholders aligned. A high bar for performance, with the ability to raise team standards and coach individuals to achieve their best work. Experience with program management and incident management tools (e.g., Linear, PagerDuty). A bias for action in fast-paced, ambiguous environments. Customer obsession. Extra points if you have: Familiarity with scaling program management functions in high-growth SaaS, startup, or scale-up environments. Built out Product Operations from the ground up at a previous company. Experience working directly with Engineering, Product, and Design leaders to shape how and where TPMs drive impact. Experience in payroll, fintech, or entertainment industry. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote
Lead client onboarding and support for production accounting tools, provide expert payroll guidance, run training sessions, and collaborate with internal teams to improve product and client experience. | 6+ years in entertainment payroll or production accounting, familiarity with union payroll and production workflows, experience with specific industry tools, strong communication and multitasking skills, and ability to work fully remote. | Description: • Serve as a production accounting expert supporting customers through onboarding, adoption, and early-stage product use primarily within Mid-Market, with occasional Enterprise and SMB engagement • Lead onboarding for clients adopting Wrapbook’s production accounting tools, ensuring seamless setup and strong early adoption • Deliver expert guidance on payroll configuration, production accounting workflows, and best practices throughout the onboarding lifecycle • Act as the primary point of contact for client-side production accounting questions during implementation and early use • Run training sessions and technical walkthroughs, clearly articulating platform functionality and production accounting logic • Respond to integration challenges and provide workflow consultation in collaboration with Engineering, Product, and Customer Success • Translate common client questions into scalable resources like guides, FAQs, and SOPs • Share customer feedback and observed gaps with internal teams to support product iteration and improved client experience • Help transition accounts to long-term success and support teams with clean documentation and handoff clarity Requirements: • 6+ years of hands-on experience in entertainment payroll, production accounting, or a related operational finance role • Familiarity with union and non-union payroll processes, production incentives, and episodic production workflows • Experience using or supporting tools like SmartAccounting, PSL, MediaWeb, Cast & Crew, or similar • Exceptional communication skills with the ability to explain complex concepts to non-technical users • Ability to manage multiple clients, timelines, and competing priorities with calm and clarity • Strong documentation, training, and knowledge-sharing mindset • Comfortable working independently in a fast-paced, fully remote team environment • Legally authorized to work in Canada or the United States (application form asks) Benefits: • Unlimited Paid Time Off • Work from anywhere in Canada and USA • Health and Dental benefits • Up to $1,500 USD / $2,025 CAD towards IT set up for your home • Up to 2% matching RRSP / 401K • Learning and Development opportunities • Up to $50 USD / $67.50 CAD towards Internet/Cell phone service
Lead client onboarding and support for production accounting tools, provide expert guidance on payroll workflows, deliver training, and collaborate with internal teams to improve product and client experience. | 6+ years in entertainment payroll or production accounting, familiarity with union payroll and production incentives, experience with relevant accounting tools, strong communication and multitasking skills, and ability to work independently in a remote environment. | About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity - Production Accounting Specialist (Remote - USA / Canada) Wrapbook is seeking a seasoned Production Accounting Specialist. In this client-facing role, you will serve as a production accounting expert supporting customers through onboarding, adoption, and early-stage product use—primarily within our Mid-Market segment, with occasional engagement across Enterprise and SMB clients. You’ll partner directly with film and television customers to guide them through implementation, answer technical and workflow-specific questions, and ensure a smooth launch on Wrapbook’s production accounting platform. You’ll act as the frontline expert for both technical consultation and customer education during onboarding, while also channeling insights and feedback to help inform product and support improvements. This role is ideal for an experienced production accounting professional who thrives in a fast-paced, customer-facing environment and is excited to help scale modern accounting tools for the entertainment industry. What you’ll do: • Lead onboarding for clients adopting Wrapbook’s production accounting tools, ensuring seamless setup and strong early adoption. • Deliver expert guidance on payroll configuration, production accounting workflows, and best practices throughout the onboarding lifecycle. • Act as the primary point of contact for client-side production accounting questions during implementation and early use. • Run training sessions and technical walkthroughs, clearly articulating both platform functionality and production accounting logic. • Respond to integration challenges and provide workflow consultation in collaboration with Engineering, Product, and Customer Success. • Translate common client questions into scalable resources like guides, FAQs, and SOPs. • Share customer feedback and observed gaps with internal teams to support product iteration and improved client experience. • Help transition accounts to long-term success and support teams with clean documentation and handoff clarity. What you’ll have: • 6+ years of hands-on experience in entertainment payroll, production accounting, or a related operational finance role • Familiarity with union and non-union payroll processes, production incentives, and episodic production workflows • Experience using or supporting tools like SmartAccounting, PSL, MediaWeb, Cast & Crew, or similar • Exceptional communication skills with the ability to explain complex concepts to non-technical users • Ability to manage multiple clients, timelines, and competing priorities with calm and clarity • Strong documentation, training, and knowledge-sharing mindset • Comfortable working independently in a fast-paced, fully remote team environment Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: • Unlimited Paid Time Off • Work from anywhere in Canada and USA • Health and Dental benefits • Up to $1,500 USD/ $2,025 CAD towards IT set up for your home • Up to 2% matching RRSP / 401K • Learning and Development opportunities • Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote
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