Workiz

Manage full sales cycle to upsell and cross-sell SaaS communication products, achieve sales quotas, onboard customers, and provide product feedback. | 2+ years sales or account management experience with proven goal achievement, strong communication skills, multitasking ability, and adaptability; SaaS sales and CRM experience preferred. | Description Who We Need The Growth Account Executive will increase ARPA (Average revenue per account) by upgrading customer packages and selling them new communications suite products (telephony infrastructure, embedded communications, AI Virtual Assistant). You will own the full sales cycle, from initial contact to onboarding and expansion, and will be responsible for achieving and exceeding monthly sales quotas. Responsibilities Increase the monthly revenue from accounts through SaaS upsells and cross -sells. Upgrade customers to premium SaaS packages. Sell Workiz's embedded Communication and AI products to our existing software customer base. Become a product expert on Workiz’s suite of FSM, AI and communication offerings. Lead consultative sales processes, recommending and advising customers on the best-suited product upgrades/upsells. Manage a pipeline of potential upsell deals through phone calls, email campaigns, and scheduled meetings. Lead the entire upsell process, including product demonstrations, value proposition explanations, price negotiations, and closing the upsell. Assist customers with onboarding/migrating their communication platform to Workiz and optimizing related software configurations. Provide customer feedback to the product team regarding enhancement requests. This role requires a high degree of flexibility, supporting multiple teams and functions as needed. It demands adaptability, cross-functional collaboration, and the ability to pivot between responsibilities to meet evolving business needs. This is a hybrid role working Tues, Wed and Thurs in office and Mon and Fri working remote. This role is open to candidates in the San Diego, CA and Austin, TX areas only. Salary range for this position is $80,000 - $93,000 OTE. Requirements Minimum Qualifications: 2+ years experience in sales or account management with a proven track record of exceeding goals. Strong written and verbal communication skills; ability to establish rapport with customers at all levels, primarily via email and phone. Ability to multitask and manage a high volume of customer interactions. A creative problem-solving approach and excellent consulting skills Strong work ethic and ability to adapt to rapidly changing environments. Bonus Points: Previous experience selling SaaS or communication products. Knowledge of CRM software like Hubspot or Salesforce. Experience negotiating in consultative sales environment. Previous work in Field Services or Field Service Management software. Our Tech Stack None Why Join Workiz? Why Join Workiz? We focus on empowering our team members, valuing each as a long-term investment. Emphasizing the importance of ongoing growth, we are dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities. Why You’ll Love Being a Workizer: Fuel your passion (and have a blast doing it!): You won't just sell a product you believe in, you'll work alongside a team that makes every day exciting! Speak your mind! At Workiz, there are no bad ideas. We thrive on diversity of thought and love to see innovation take flight. Celebrate the culture: Our team is a vibrant mix of backgrounds and experiences. Embrace the richness and learn from each other. Work-life balance: Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. We take our work seriously, but we know how to let loose and celebrate our wins! Compensation and Benefits Market-level compensation based on experience $85,000 - $93,000 On-Target Earnings. Workiz provides a comprehensive benefits package, featuring employee stock options, Medical, Dental, and Vision coverage options, and up to a 4% match on 401k contributions. Sick Leave: 5 days per year Vacation Leave: 14 days per year plus 2 Floating Holidays to use each year Inclusivity Statement At Workiz, we believe that great ideas come from anywhere. We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives. We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all.

Manage full sales cycle including prospecting, demos, closing deals, and revenue growth while working hybrid onsite and remote. | Minimum 2 years as Account Executive with strong communication, negotiation, CRM navigation, and time management skills, preferably with SaaS and SMB experience. | Description Who We Need You are a top Account Executive with a proven track record in Saas sales. Account Executives at Workiz need to be versatile, innovative, passionate and well-organized individuals in order to join our fast-paced start-up. You love selling based on value, not price, and take pride in solving real problems by selling great software. The ideal candidate will join our sales group focusing on the North American market, working with a wide range of Field Service Businesses over the phone, email and online meetings. Responsibilities Own the full sales cycle, from building pipeline to closing deals, exceeding quota and driving revenue growth. Master the art of consultative selling, delivering compelling presentations and demos that showcase the power of our platform Become a trusted advisor to field service businesses, understanding their needs and demonstrating the value of Workiz Reaching out to prospects via phone and email to schedule discovery sessions and demos, while ensuring good show rates and consistent follow up Making 40+ calls per day, scheduling your own appointments by farming our database of users, keeping proper notes in the CRM, and attending several meetings per day with clients Continuously develop your skills through coaching and training programs This is a hybrid role working Tues, Wed and Thurs in our San Diego or Austin office and Mon and Fri working remote. Requirements Minimum Qualifications: HS Diploma/GED 2+ years as an Account Executive Solid time management and multi-tasking skills Confident online presentation skills Able to build value with many buyer personas and overcome objections Strong negotiating skills Excellent verbal and written communication skills Experience working with SMBs Comfortable navigating a CRM and dialing platforms Courage in presenting price and handling objections High internal drive to win Bonus Points: 3+ years as a top 25% salesperson in an Inside Sales role SaaS experience (especially non-commodities) Service industry experience (sold to, employed by) Sales awards and recognition HubSpot proficiency Exposure to formal methodologies (Challenger/Gap Selling/SPIN/MEDDICC, etc.) Our Tech Stack None Why Join Workiz? Why Join Workiz? We focus on empowering our team members, valuing each as a long-term investment. Emphasizing the importance of ongoing growth, we are dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities. Why You’ll Love Being a Workizer: Fuel your passion (and have a blast doing it!): You won't just sell a product you believe in, you'll work alongside a team that makes every day exciting! Speak your mind! At Workiz, there are no bad ideas. We thrive on diversity of thought and love to see innovation take flight. Celebrate the culture: Our team is a vibrant mix of backgrounds and experiences. Embrace the richness and learn from each other. Work-life balance: Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. We take our work seriously, but we know how to let loose and celebrate our wins! Perks Fuel Up & Unwind: We keep our kitchen stocked with top-notch coffee and a variety of snacks to energize your day. Four-Legged Friends Welcome: Bring your furry co-pilot to work and join our pack of friendly pups. Bonding Beyond Desks: We believe in building strong teams, both inside and outside the office with our office book club, catered lunches and office happy hours. Unleash Your Inner Gamer: Take a break and recharge in our game room, featuring a stocked fridge, a pool table, a dartboard, mini putting green, and gaming systems. Compensation and Benefits Market-level compensation based on experience $120,000 - $135,000 On-Target Earnings. Workiz provides a comprehensive benefits package, featuring employee stock options, Medical, Dental, and Vision coverage options, and up to a 4% match on 401k contributions. Sick Leave: 5 days per year Vacation Leave: 14 days per year plus 2 Floating Holidays to use each year Inclusivity Statement At Workiz, we believe that great ideas come from anywhere. We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives. We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all.

The Culture & Workplace Specialist will enhance the employee experience and workplace culture initiatives, ensuring alignment with company values. This role includes managing office operations and collaborating with global teams to support employee engagement and onboarding processes. | Candidates should have 3-5 years of experience in Employee Experience or People Operations, preferably in tech or startup environments. Strong organizational skills, event planning capabilities, and proficiency in HRIS platforms are essential. | Description We're looking for a highly motivated and versatile Culture and Workplace Manager to lead our employee experience and workplace culture initiatives in San Diego. You'll champion our company's values through thoughtful programs, seamless operations, and by creating engaging, welcoming office environments. This role is ideal for someone who believes exceptional employee experience is shaped by both strategic initiatives and meticulous attention to everyday details. We’re looking for someone who cares deeply about the employee experience—someone who sees every interaction as an opportunity to create value, build relationships, and leave a lasting positive impression. The ideal candidate thrives in a fast-paced, high-impact environment, possesses exceptional organizational skills, and has a genuine passion for people, workplace culture and operational excellence. This is a 60% position, working three days per week in the San Diego Workiz office: Tuesday, Wednesday, and Thursday What You’ll Do Employee Experience & Culture Own and enhance the employee experience - from onboarding through ongoing engagement - to ensure each employee interaction aligns meaningfully with our values. Champion employee engagement by conceiving, planning, and executing innovative, employee-centric initiatives, including our summer and winter parties, happy hours, team-building activities, and celebrating key employee milestones (promotions, anniversaries, birthdays). Support and enhance the new hire onboarding process, ensuring a seamless and welcoming integration for all new team members into the Workiz culture. Collaborate with global teams to align local employee experience initiatives with broader company goals, ensuring regional relevance and global cohesion. Office Operations & Workplace Environment Act as the primary point of contact for office operations, ensuring our San Diego office is welcoming, functional, and reflective of our culture. Oversee all aspects of office management, from workspace organization, supplies inventory, vendor relationships, and facility maintenance, to enhancing office aesthetics and comfort. Collaborate with our IT team to assist with administrative tasks related to equipment management, including maintaining inventory, tracking assets, ensuring adequate stock levels, and coordinating distribution to new and current employees. Employer Branding Craft compelling employer branding initiatives to authentically showcase our culture and attract diverse, high-quality candidates across multiple channels, including social media and professional networks. Strategic People Operations Support HR operations, including onboarding processes, HRIS management, compensation, benefits administration, and compliance. Utilize data-driven insights to continuously improve HR processes and employee experience programs. Requirements 3-5 years experience in Employee Experience, People Operations, or combined Office Management/HR roles, from fast-paced tech or startup environments - a must. Ability to conceptualize, plan, and execute engaging company events (e.g., team-building activities, social gatherings, employee recognition events) including logistics, vendor coordination, and budget management. Passionate about fostering an outstanding workplace environment and building meaningful employee experiences. Comfort managing budgets, vendor relationships, and invoice reconciliation. Exceptional organizational skills with meticulous attention to detail and the ability to manage multiple priorities simultaneously. Highly proactive, resourceful, and capable of working independently with minimal supervision. Excellent communication (written and verbal) and interpersonal skills, with the ability to build rapport and influence effectively at all levels. Proficiency with HRIS platforms. Proficient in G-Suite (Docs, Sheets, Slides). Bonus Points If You Have: Experience in a rapidly growing SaaS or tech startup environment. Familiarity with California and Federal employment laws. Familiarity with Rippling, LinkedIn Recruiter and HireEZ. Experience with employer branding on various social media platforms. Our Tech Stack None Why Join Workiz? We focus on empowering our team members, valuing each as a long-term investment. Emphasizing the importance of ongoing growth, we are dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities. Why You’ll Love Being a Workizer: Fuel your passion (and have a blast doing it!): You won't just use a product you believe in, you'll work alongside a team that makes every day exciting! Speak your mind! At Workiz, there are no bad ideas. We thrive on diversity of thought and love to see innovation take flight. Celebrate the culture: Our team is a vibrant mix of backgrounds and experiences. Embrace the richness and learn from each other. Work-life balance: Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. We take our work seriously, but we know how to let loose and celebrate our wins! Perks Fuel Up & Unwind: We keep our kitchen stocked with top-notch coffee and a variety of snacks to energize your day. Four-Legged Friends Welcome: Bring your furry co-pilot to work and join our pack of friendly pups. Bonding Beyond Desks: We believe in building strong teams, both inside and outside the office with our office book club, catered lunches and office happy hours. Unleash Your Inner Gamer: Take a break and recharge in our game room, featuring a stocked fridge, a pool table, a dartboard, mini putting green, and gaming systems. Compensation and Benefits The salary range for this position is $42,000–$50,000 per annum, based on a 60% workload. Workiz provides a comprehensive benefits package, featuring employee stock options, Medical, Dental, and Vision coverage options, and up to a 4% match on 401k contributions. Inclusivity Statement At Workiz, we believe that great ideas come from anywhere. We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives. We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all.