Webster Bank

Manage digital product strategy and lifecycle, partner with IT, oversee requirements and UX design, and report on KPIs. | 8+ years in digital product management, experience in banking/financial services, strong Agile, project management, and leadership skills. | Job Description: • Manage digital products strategy and life cycle • Provide market intelligence on product information • Act as a Product Owner across relevant agile teams • Partner with IT to manage roadmap and backlog for digital products • Oversee requirements discovery, solution design, user story writing • Identify and implement new processes • Facilitate UX design sessions • Define and report on relevant key performance indicators • Oversee change management process Requirements: • 8+ years digital product management experience • Bachelor’s Degree in Business, Technology or equivalent in related work experience • Proven experience in the banking or financial services sector • Strong knowledge of Agile principles, practices, and frameworks • Experience working with cross-functional Agile teams • Strong problem-solving skills • Strong analytical skills and experience developing and reporting on key performance indicators • Superior communications skills • Strong project management skills • Strong leadership qualities and a collaborative attitude • Natural drive for innovation and creative problem solving Benefits: • Health insurance • Retirement plans • Professional development opportunities • Incentive compensation

Provide administrative support including managing communications, scheduling meetings, arranging travel, handling office supplies, and supporting technology procurement for the Contact Center. | Requires a high school diploma or equivalent, 3+ years of administrative experience, proficiency in Microsoft Office, strong communication skills, and ability to exercise independent judgment. | If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! Provides a range of administrative and secretarial support functions for a department or group of professionals, contributing to the smooth and efficient operation of the Contact Center. What you will do Key responsibilities include, but are not limited to: • Delivering administrative support to a department or team of professionals. • Performing basic word processing, creating PowerPoint presentations, and developing simple spreadsheets. • Managing telephone communications: answering calls, responding to routine inquiries, screening and rerouting calls, and taking accurate messages. • Managing the scheduling of meetings as well as Teams meeting, including scheduling, logistics, note taking, give recaps via email and ensuring follow-up from team. • Office ordering – supplies, coffee and other items as needed, stocking and monitoring for office needs so that supplies don’t run low • Management and stocking of kitchen supplies for multiple kitchens and monitoring for office needs or new requests for items so that supplies don’t run low • Arranging travel and processing related documentation. • Critical thinking and accurate timely execution on projects assigned • Preparing check requests and processing expense reports. • Handling mail distribution and filing. • Overseeing Contact Center technology procurement and delivery, including support for remote agents. • Supporting the Bank Operations engagement team. Education, Experience & Skills Minimum Requirements: • High school diploma or equivalent. • At least 3 years of relevant administrative experience. • Strong verbal and written communication skills. • Proficiency in Microsoft Word, PowerPoint, and Excel. • Ability to exercise independent judgment and apply critical thinking. • Confidence in initiating follow-up conversations, conducting research, and engaging in negotiation when necessary. The estimated salary range for this position is $28.00 to $36.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-JG1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Manage and grow a portfolio of business clients through new business development, client retention, credit proposal presentation, and cross-selling treasury management solutions. | 3+ years of business banking relationship management sales experience, commercial lending and credit analysis skills, strong business development and relationship management capabilities, and knowledge of treasury management products. | If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! The Relationship Manager Law Firm Business Banking, is a Remote position responsible for cultivating and growing a portfolio of business clients within our target segment. They will manage a portfolio of existing business relationships, with an extensive focus on new business development/client acquisition, expansion of existing relationships, and client retention. They will work with their team to execute against our segment strategy, and contribute to net deposit growth, loan production, and expansion of revenue generating products and services. They will also collaborate with bank partners within their assigned markets, in delivering an excellent client experience, looking for growth opportunities throughout the entire consumer segment. • Contribute to growth of segment by executing against our segment strategy. Responsible for execution against targeted growth goals of our core KPIs, in New to bank Business Relationships, Deposit Growth, Loan Production & Treasury Management & Overall Fee Income. • Develop & maintain network of business contacts, COIs, community leaders and other referral sources to develop new business relationships and generate revenue. Effectively manage and grow the pipeline consistent with production expectations. • Work closely with Team Leader, Sr. Relationship Managers, Banking Centers, and cross line of business colleagues to deliver an excellent client experience and drive value to the clients that we serve. Encourage peers and colleagues to skillfully listen to client needs and identify business banking growth opportunities. • Source opportunities and present effective credit proposals/memos for consideration. Work with senior leadership and credit to negotiate quality loans within our established policy & guidelines. • Effectively identify & cross sell value added treasury management solutions to clients. • Ensure & uphold operational integrity amongst team by complying with all regulations, policies, and procedures. Key Skills/experience Qualifications For The Role • Candidates must have at least 3+ years of specific Business Banking Relationship Management sales experience, developing and managing business relationships, 5+ managing relationships/banking experience. • Candidates must have an understanding of different treasury management products & services, with the ability to identify TM needs, and offer solutions. • Experience in business/commercial credit, financial analysis techniques & lending policy, with ability to independently package and present credit deals to segment leadership & credit team up to $2MM Total Credit Exposure. • Proven track record of business development success, commercial loan origination, and Relationship Management skills. • Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration. • Proven relationship management skills with demonstrated capabilities, in managing and growing a sales pipeline, fostering COI relationships & referral sources, and developing new business relationships. • Commercial lending experience, with ability to analyze, package and present prospective financing opportunities to senior leadership & credit. • Strong knowledge of business banking, bank profitability, commercial lending & treasury management products; possess a general understanding of operations. (Audit, compliance, fraud, loss, risk). • Exceptional business development skills & Entrepreneurial business management orientation. The estimated salary range for this position is $130,000.00 to $160,000.00 USD annually. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Create and support analytics and documentation for Consumer Bank Deposit product pricing decisions, including competitive rate research, deposit performance tracking, and operational support for pricing changes. | At least 2 years of financial or product management experience focused on deposit products, strong financial modeling and analytics skills, knowledge of retail banking deposit accounts, and strong communication and organizational skills. | If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! The Manager, Consumer Bank Deposit Product Pricing & Performance Analytics will work on creating analytics and documentation in support of Consumer Bank Pricing decisions. Specifically, this role will be involved in creating product analytics, conducting competitive rate research, documenting deposit performance to plan, providing ad hoc research analysis to aid the Business in meeting its goals, including generating recommendations and other inputs for review and decisioning as per the current governance and controls of Consumer Banking. Take ownership of the team’s daily operational duties, such as: assembling presentations, executing rate changes, maintaining pricing policies/procedures and BAU reporting in strict adherence to policies, procedures and controls. Key Responsibilities For The Role • Support specialized performance analytic requests. Support the Pricing & Performance Analytics team with ongoing, scheduled and ad hoc analysis requests. Topics can include but are not limited to competitive pricing, documenting deposit and cost of funds performance to plan, product analytics, product and customer lifetime value analysis, cost of funds analysis, cross-sell analysis, campaign tracking, line of business performance. • Support Consumer Bank pricing policies and controls including documenting audit trails and drafting of certain Consumer Bank Pricing Committee meeting materials and documentation of meeting minutes. Also ensure all processes and procedures are documented and up to date, and provides operational support for pricing changes. Experience • For this position, you must have at least 2 years of Financial Analyst or Product Management experience with a focus on financial and other models, as well as Consumer & Small Business deposit products or related products. • Requires a working knowledge of Deposit product management, Finance, Budgeting, Data analytics, Product Development and Management. Specific Job-related Education & Skills • Bachelor’s Preferred but not required. Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred, yet a High School diploma or GED is required. • Working knowledge and understanding of Retail Banking Deposit Accounts – DDA, SAV, MMA and CDs. • Strong business, analytics, modelling and financial analytical skills. • Strong written and interpersonal skills including the ability to communicate effectively and deliver presentations to colleagues. • Excellent organization and planning skills. The estimated salary range for this position is $100,000.00 to $125,000.00 USD annually. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.