2 open positions available
Managing and developing frontline employees, ensuring safety, and maintaining operational efficiency in waste management. | High school diploma or equivalent with 2+ years relevant experience, valid driver's license, and ability to work in a field environment. | I. Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees. II. Essential Duties and Responsibilities • Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties • Meet with new frontline employees daily to ensure consistent communication and support of onboarding • Provide timely and consistent touchpoints with frontline employees. • Regular review of best practices to enhance daily performance • Focus on understanding and progress of frontline employee career goals • Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success • Actively practice and seek feedback on coaching conversations. • Lead by example to ensure safety practices are paramount with each employee and • Teaching and developing an understanding of the WM Way • Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining. • Documents and maintains records required by regulatory agencies such as the Department of Transportation. • Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate. • Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate. III. Qualifications A. Required Qualifications • Associate's Degree (accredited) or in lieu of a degree, • High School Diploma (accredited) and two (2) years of relevant work experience. • Must be at least 18 years of age • Legally eligible to work in the country where the position is located • Valid Driver's License B. Preferred Qualifications • Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com) is North America's largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM's fleet includes nearly 11,000 natural gas trucks - the largest heavy-duty natural gas truck fleet of its kind in North America - where more than half are fueled by renewable natural gas. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.
Coordinate and support talent and learning programs, manage logistics, track metrics, and assist with communication and reporting. | Bachelor's degree or equivalent experience, 2 years in HR or talent management, strong organizational and communication skills, proficiency with Microsoft Office, and familiarity with HR platforms. | About the position Responsibilities • Provide day-to-day operational support to Talent & Development Managers to ensure consistent and timely delivery of talent initiatives across the organization. • Coordinate the logistics for core talent processes such as Talent Reviews, Succession Planning, and Performance Management. • Manage administrative tasks for learning and development programs, including enrollment, preparing materials, and sending communications. • Execute the scheduling and logistical administration of psychometric assessments, professional coaching engagements, and other developmental tools, ensuring accurate documentation and timely participant communication. • Collaborate with HR Centers of Excellence (COEs) to align local talent delivery strategies with enterprise-wide initiatives. • Respond to inquiries from employees and managers regarding talent and learning programs, escalating complex issues as needed. • Maintain accurate and up-to-date records of talent and learning activities, including program participation, development plans, performance data, and succession planning inputs. • Track and monitor key metrics related to talent initiatives, ensuring data integrity across systems and tools. • Generate reports and dashboards to assess program effectiveness, participation trends, and progress against development goals, enabling informed decision making. • Support data collection efforts for talent reviews and performance management activities. • Assist in preparing presentations and summaries that translate data insights into actionable recommendations. • Ensure confidentiality and proper handling of sensitive employee information in accordance with WM's data privacy standards. • Contribute to continuous improvement by identifying opportunities to streamline data tracking and reporting processes. • Organize and synthesize feedback gathered by Talent & Development Managers from participants, facilitators, and stakeholders to identify trends and inform enhancements to program content, delivery, and logistics. • Collaborate with Talent & Development Advisors to share best practices, challenges, and key items. • Assist in updating and distributing communication materials, user guides, and toolkits to promote program understanding and adoption, ensuring clarity, accuracy, and alignment with feedback. • Research and share best practices in employee engagement and talent development to support ongoing program refinement. • Maintain a repository of lessons learned, FAQs, and improvement ideas to support knowledge sharing and future planning. Requirements • Bachelor's Degree (accredited) in Human Resources, Business administration, or similar area of study. In lieu of degree, High School Diploma or GED (accredited) + 2 years of relevant work experience. • 2 years of related work experience in HR, Talent Management, or Learning & Development (in addition to education requirement). • Strong organizational and project coordination skills with the ability to execute day-to-day tasks with precision. • Excellent written and verbal communication skills; confident in facilitating discussions and presenting to diverse audiences. • Detail-oriented with a strong sense of accountability and follow-through. • Self-motivated and dependable, able to work independently while contributing to team goals. • Comfortable working in a fast-paced, collaborative, and matrixed environment. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams); capable of creating polished materials and reports. • Familiarity with talent and learning systems, assessment tools, and HR platforms; experience with Oracle, SuccessFactors, LMS, or HRIS is a plus. • Demonstrated ability to build positive working relationships, listen actively, and collaborate across teams. • Passionate about employee growth and development; curious, resourceful, and eager to learn. • Creative thinker with a continuously improving mindset; able to support the development and communication of new ideas and solutions. Benefits • Medical, Dental, Vision, Life Insurance and Short Term Disability. • Stock Purchase Plan. • Company match on 401K. • Paid Vacation, Holidays, and Personal Days.
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