$50K - 70K a year
Coordinate and support talent and learning programs, manage logistics, track metrics, and assist with communication and reporting.
Bachelor's degree or equivalent experience, 2 years in HR or talent management, strong organizational and communication skills, proficiency with Microsoft Office, and familiarity with HR platforms.
About the position Responsibilities • Provide day-to-day operational support to Talent & Development Managers to ensure consistent and timely delivery of talent initiatives across the organization. • Coordinate the logistics for core talent processes such as Talent Reviews, Succession Planning, and Performance Management. • Manage administrative tasks for learning and development programs, including enrollment, preparing materials, and sending communications. • Execute the scheduling and logistical administration of psychometric assessments, professional coaching engagements, and other developmental tools, ensuring accurate documentation and timely participant communication. • Collaborate with HR Centers of Excellence (COEs) to align local talent delivery strategies with enterprise-wide initiatives. • Respond to inquiries from employees and managers regarding talent and learning programs, escalating complex issues as needed. • Maintain accurate and up-to-date records of talent and learning activities, including program participation, development plans, performance data, and succession planning inputs. • Track and monitor key metrics related to talent initiatives, ensuring data integrity across systems and tools. • Generate reports and dashboards to assess program effectiveness, participation trends, and progress against development goals, enabling informed decision making. • Support data collection efforts for talent reviews and performance management activities. • Assist in preparing presentations and summaries that translate data insights into actionable recommendations. • Ensure confidentiality and proper handling of sensitive employee information in accordance with WM's data privacy standards. • Contribute to continuous improvement by identifying opportunities to streamline data tracking and reporting processes. • Organize and synthesize feedback gathered by Talent & Development Managers from participants, facilitators, and stakeholders to identify trends and inform enhancements to program content, delivery, and logistics. • Collaborate with Talent & Development Advisors to share best practices, challenges, and key items. • Assist in updating and distributing communication materials, user guides, and toolkits to promote program understanding and adoption, ensuring clarity, accuracy, and alignment with feedback. • Research and share best practices in employee engagement and talent development to support ongoing program refinement. • Maintain a repository of lessons learned, FAQs, and improvement ideas to support knowledge sharing and future planning. Requirements • Bachelor's Degree (accredited) in Human Resources, Business administration, or similar area of study. In lieu of degree, High School Diploma or GED (accredited) + 2 years of relevant work experience. • 2 years of related work experience in HR, Talent Management, or Learning & Development (in addition to education requirement). • Strong organizational and project coordination skills with the ability to execute day-to-day tasks with precision. • Excellent written and verbal communication skills; confident in facilitating discussions and presenting to diverse audiences. • Detail-oriented with a strong sense of accountability and follow-through. • Self-motivated and dependable, able to work independently while contributing to team goals. • Comfortable working in a fast-paced, collaborative, and matrixed environment. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams); capable of creating polished materials and reports. • Familiarity with talent and learning systems, assessment tools, and HR platforms; experience with Oracle, SuccessFactors, LMS, or HRIS is a plus. • Demonstrated ability to build positive working relationships, listen actively, and collaborate across teams. • Passionate about employee growth and development; curious, resourceful, and eager to learn. • Creative thinker with a continuously improving mindset; able to support the development and communication of new ideas and solutions. Benefits • Medical, Dental, Vision, Life Insurance and Short Term Disability. • Stock Purchase Plan. • Company match on 401K. • Paid Vacation, Holidays, and Personal Days.
This job posting was last updated on 9/11/2025