2 open positions available
Assist with administrative tasks, develop SOPs, manage client communication, and support practice operations. | Prior administrative or operations support experience, proficiency with Google Workspace, ability to develop workflows, and experience in a veterinary setting are required. | Job Description: • Provide high-level administrative assistance to the practice owner and team. • Support organization and workflow improvement across the clinic. • Assist with building systems that reduce day-to-day chaos and improve team sustainability. • Manage the appointment calendar and confirm upcoming visits. • Handle client inquiries via phone and email with professionalism and warmth. • Create and maintain client-facing documents, forms, and treatment plans (approximately 10–20 per week). • Develop and implement SOPs for a growing startup practice. • Help the practice stay current with technology tools that improve operations. Requirements: • Prior experience in an administrative or operations support role. • Strong organizational skills and attention to detail. • Ability to create systems, checklists, and repeatable workflows. • Comfortable handling client communication with empathy and professionalism. • Tech-forward mindset with a desire to learn and improve practice systems. • Prior experience working in a veterinary practice. • Experience using Google Workspace tools effectively. • Experience developing and implementing SOPs and structured workflows. • Loves technology and is eager to continue learning new tools. Benefits: • Competitive salary commensurate with experience. • Opportunities for professional development and growth. • Work in a dynamic and supportive team environment. • Make a meaningful impact by helping to build and strengthen families across the globe.
Manage the CEO's high-volume inbox, complex calendar, travel logistics, and support leadership initiatives. | Over 5 years supporting C-suite executives, with proven experience in complex travel coordination, organizational skills, and discretion. | Job Description: • Manage the CEO’s high-volume inbox, including prioritization, drafting responses, and flagging action items • Own complex calendar management across multiple time zones • Prepare daily and weekly executive briefings, agendas, and pre-read materials • Anticipate executive needs and proactively resolve issues before escalation • Maintain strict confidentiality when handling sensitive leadership information • Coordinate frequent domestic and international travel, including multi-leg itineraries • Manage flights, accommodations, ground transportation, and detailed travel plans • Ensure seamless travel execution with minimal last-minute disruptions • Act as the point person for travel changes and urgent logistics • Join select executive meetings as needed • Track action items and decisions from meetings • Coordinate follow-ups across internal teams to ensure execution • Provide light project coordination to support leadership initiatives • Organize and maintain executive documents and shared drives • Ensure files, notes, and resources are easy to access and up to date • Maintain version control and structured documentation systems Requirements: • 5+ years of experience supporting C-suite or founder-level executives • Proven expertise in heavy, complex travel coordination • Exceptional organizational and time-management skills • Strong written and verbal English communication skills • Calm under pressure with a proactive, solutions-oriented mindset • High level of discretion, judgment, and professionalism • Ability to anticipate needs and manage competing priorities effectively Benefits: • Competitive salary commensurate with experience • Opportunities for professional development and growth • Work in a dynamic and supportive team environment • Make a meaningful impact by helping to build and strengthen families across the globe
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