Veriff

Lead and develop quality operations strategies, collaborate with product and engineering teams, and use data insights to improve quality and reduce risk. | Extensive experience in quality operations or assurance, strong data and metrics understanding, ability to communicate complex topics clearly, and experience working with senior stakeholders. | Area Lead in Quality Operations Quality Operations plays a critical role in enabling Veriff to deliver accurate, trustworthy identity verification at scale. By defining quality standards, governing risk, and driving continuous improvement, the team ensures customer trust is protected while products and operations evolve. Although spread across multiple locations, our teams are united by a shared commitment to accuracy, reliability, and continuous improvement. As an Area Lead for Quality Operations, you’ll measure success through strong quality outcomes, reduced risk, and the organisation’s ability to scale without compromising trust or accuracy. You will own the quality strategy and governance for your area, setting direction, success measures. You provide a strong leadership, ensuring clear ownership, strong performance, and effective collaboration within the team. Acting as the company-level representative for quality, you will work closely with senior stakeholders to translate quality needs into clear decisions and improvements, aligning standards, tooling, and ways of working so quality remains a core enabler of both customer satisfaction and product excellence. If this sounds like you, we can't wait for you to join our global Operations team! You’ll help us protect honest people online by: Building and evolving quality operations that supports accurate, reliable, and scalable identity verification. Guiding quality strategy and governance across products and operations by providing data-driven insight and recommendations. Translating quality needs into clear priorities, decisions, and requirements. Working closely with Product, Go To Market, Operations, and other stakeholders to manage quality impact and risk. Using data and quality insights to identify trends, reduce risk, and drive continuous improvement. Ensuring processes and tooling keep pace with growing complexity and scale. Communicating clearly with senior stakeholders and partners, managing expectations and aligning on priorities. Leading and supporting a quality operaytions team to deliver strong outcomes and sustainable performance. You are the right future Veriffian for the job if you have/are: Experience leading quality operations, quality assurance, or quality control in a scaled, complex operational environment. Strong understanding of quality metrics, SLAs, KPIs, and risk management, with experience using data to drive decisions. A technical and product-oriented mindset, with the ability to work closely with Product and Engineering partners. Experience using data to support customer-facing discussions, clearly explaining quality standards, limitations, and trade-offs in a way that builds trust and alignment. Confidence working with senior stakeholders, including negotiating priorities, managing expectations, and balancing competing priorities. Strong communication skills, with the ability to turn complex quality topics into clear, actionable insights for different audiences. Comfortable operating in environments with evolving complexity, ambiguity, and scale. Curious, empathetic, responsible, and creative. Motivated by finding solutions - when you understand the “why,” you will figure out the “how.” Fluent in English You’re an especially awesome match if you are: Knowledgeable about the Verification product and Verification processes Why Veriff? We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, whilst looking after you along the way with a range of benefits designed with you in mind. Some of our favourites include... Flexibility to work from home Stock options that ensure your share in our success Extra recharge days on top of your annual vacation Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally Learning and Development & Health and Sports budget that you are free to tailor to your own needs We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #LI-VR1 #SPB1SPN #US1 #TBT

Lead and develop quality operations strategies, leverage data to drive continuous improvement, and collaborate with product and engineering teams to ensure quality standards. | Experience leading quality or assurance teams in complex environments, strong data-driven decision-making skills, and ability to communicate effectively with senior stakeholders. | Quality Operations plays a critical role in enabling Veriff to deliver accurate, trustworthy identity verification at scale. By defining quality standards, governing risk, and driving continuous improvement, the team ensures customer trust is protected while products and operations evolve. Although spread across multiple locations, our teams are united by a shared commitment to accuracy, reliability, and continuous improvement. As an Area Lead for Quality Operations, you’ll measure success through strong quality outcomes, reduced risk, and the organisation’s ability to scale without compromising trust or accuracy. You will own the quality strategy and governance for your area, setting direction, success measures. You provide a strong leadership, ensuring clear ownership, strong performance, and effective collaboration within the team. Acting as the company-level representative for quality, you will work closely with senior stakeholders to translate quality needs into clear decisions and improvements, aligning standards, tooling, and ways of working so quality remains a core enabler of both customer satisfaction and product excellence. If this sounds like you, we can't wait for you to join our global Operations team! You’ll Help Us Protect Honest People Online By • Building and evolving quality operations that supports accurate, reliable, and scalable identity verification. • Guiding quality strategy and governance across products and operations by providing data-driven insight and recommendations. • Translating quality needs into clear priorities, decisions, and requirements. • Working closely with Product, Go To Market, Operations, and other stakeholders to manage quality impact and risk. • Using data and quality insights to identify trends, reduce risk, and drive continuous improvement. • Ensuring processes and tooling keep pace with growing complexity and scale. • Communicating clearly with senior stakeholders and partners, managing expectations and aligning on priorities. • Leading and supporting a quality operaytions team to deliver strong outcomes and sustainable performance. You are the right future Veriffian for the job if you have/are: • Experience leading quality operations, quality assurance, or quality control in a scaled, complex operational environment. • Strong understanding of quality metrics, SLAs, KPIs, and risk management, with experience using data to drive decisions. • A technical and product-oriented mindset, with the ability to work closely with Product and Engineering partners. • Experience using data to support customer-facing discussions, clearly explaining quality standards, limitations, and trade-offs in a way that builds trust and alignment. • Confidence working with senior stakeholders, including negotiating priorities, managing expectations, and balancing competing priorities. • Strong communication skills, with the ability to turn complex quality topics into clear, actionable insights for different audiences. • Comfortable operating in environments with evolving complexity, ambiguity, and scale. • Curious, empathetic, responsible, and creative. • Motivated by finding solutions - when you understand the “why,” you will figure out the “how.” • Fluent in English You’re An Especially Awesome Match If You Are • Knowledgeable about the Verification product and Verification processes Why Veriff? We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, whilst looking after you along the way with a range of benefits designed with you in mind. Some of our favourites include... • Flexibility to work from home • Stock options that ensure your share in our success • Extra recharge days on top of your annual vacation • Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally • Learning and Development & Health and Sports budget that you are free to tailor to your own needs We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #SPB1SPN #US1 #TBT

Oversee project execution, coordinate cross-functional teams, and ensure delivery within scope, time, and budget. | Extensive experience in project management, leadership skills, and change management, with a focus on operational efficiency. | Veriff is looking for a Campaign Operations & Orchestration Manager to own the operating system behind our go-to-market campaigns. This role sits at the center of Revenue Marketing, ensuring campaigns are set up correctly, tracked consistently, and reported clearly across teams. You’ll work closely with Campaigns, Demand Generation, Lifecycle, Field Marketing, and Sales to make sure campaigns run smoothly end-to-end, from planning and execution through performance reporting and optimization. This is a highly cross-functional role for someone who enjoys bringing structure, clarity, and scalability to complex marketing programs. What You’ll Do Partner with Marketing Ops on campaign setup and tracking structure, and ensure tooling across marketing systems is equipped to support campaigns Manage campaign intake, planning support, and execution readiness Ensure leads and buying signals are handled correctly and routed appropriately Execute and coordinate cross-functional, one-off campaign email sends Build and maintain campaign dashboards and reporting that surface performance, pipeline impact, and engagement trends Partner with Campaign and Lifecycle colleagues to support campaign planning, building, and orchestration Improve processes, documentation, and repeatability as the campaign engine scales What Success Looks Like Campaigns launch on time with consistent setup and tracking Marketing and Sales have clear visibility into campaign performance and impact Leads and signals are routed accurately and followed up on Campaign reporting is trusted, repeatable, and actionable Teams spend less time coordinating and more time executing What We’re Looking For 4–7+ years of experience in marketing operations, campaign operations, or revenue operations Strong understanding of campaign execution, tracking, and reporting in B2B SaaS, including UTM management, marketing attribution, and lifecycle stages Experience building dashboards and reports in marketing automation, CRM, or BI tools Experience with ABM and signal-based prospecting platforms (e.g., Common Room, 6sense) Admin-level expertise working with Hubspot and Salesforce Highly organized with a process-oriented mindset Comfortable partnering cross-functionally and managing competing priorities Data-driven with an eye for detail and operational excellence Why Join Us Play a critical role in scaling a modern Revenue Marketing organization Work closely with senior marketing and sales stakeholders Build the campaign operating system from the ground up Influence how Veriff brings its products to market globally Compensation: The base salary for this role is $70,000 to $85,000 per year. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law Eligible Locations: California, Colorado, Florida, Georgia, Idaho, Illinois, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Vermont, Virginia, Washington Why Veriff? We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include... Full-remote job within our eligible locations in the USA (please see above) Extra recharge days per year on top of your annual vacation days Stock options that ensure you share in our success 401(k) matching Extensive, medical, dental, and vision insurance to ensure you're feeling great physically and mentally Learning and Development and Health & Sports budgets that you are free to tailor to your own needs Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #LI-CY1

Lead and grow a fraud countermeasures team to develop and deploy fraud detection rules rapidly, manage the attack backlog, and collaborate with cross-functional teams to enhance fraud protection. | 3+ years leading fraud operations teams in fintech or similar domains, SQL fluency, strong team building and communication skills, strategic mindset, and passion for mentoring. | In Veriff’s Fraud Platform team, we’re tackling the online fraud challenge in a scalable way — deploying excellence to stay ahead of attackers and protect trust online. It’s a dynamic, high-stakes space where speed, precision, and innovation matter every day. We’re on the lookout for exceptional talent to join as a Fraud Countermeasure Team Lead — a role driving the tactical defense layer of Veriff’s Fraud Platform. By fusing threat intelligence, behavioral analytics, and real-time signals, the Countermeasures team uncovers new attack patterns, prioritizes them by business impact, and ships detection logic that blocks fraud within hours. You’ll manage a team of fraud experts, own the attack-backlog roadmap, and ensure every countermeasure maximizes protection while preserving user experience, speed, and trust. You’ll help us protect honest people online by: • Leading, growing, and developing a Fraud Countermeasures team that ships high-impact fraud rules at pace by nurturing a culture of accountability, experimentation, and cross-functional collaboration. • Translating raw threat intel into a focused detection strategy and aligning the team’s backlog with the Fraud Platform’s north-star metrics. • Owning end-to-end delivery—planning sprints, removing blockers, and helping the team ship countermeasures in hours, not weeks, while communicating crisp updates to executives and the wider company. • Championing tooling and process upgrades—automating intel ingestion, detection testing, and rule deployment—to ensure the team scales faster than the fraud landscape. • Partnering with product, data science, and engineering stakeholders to craft a long-term vision for proactive detection and inspiring the team to pursue it independently. • Contributing to Veriff’s global fraud risk posture reinforcement. • Fostering a red-team mindset: treating every missed fraud case as a controlled breach and driving cross-functional squads to hunt, replicate, and shut down attacks faster than they can scale. • Supporting career growth, feedback culture, and skill development in alignment with our internal product management principles. You are the right future Veriffian for the job if you have: • 3+ years leading operations team fighting online fraud at scale in fintech, identity, or similar domains. • SQL fluency; you can turn raw data into attack stories and metrics. • Proven ability to build, scale, retain, and drive strong operations teams with a clear sense of purpose and identity. • A strategic mindset and proven ability to align team efforts with measurable business impact. • Strong communication and stakeholder management skills, enabling alignment across technical and non-technical audiences. • A passion for mentoring and creating inclusive, high-performing team cultures. • You approach complexity with curiosity and tenacity, thrive on uncovering root causes, and seek practical, sustainable solutions to high-impact problems. • A mindset geared towards innovation and product discovery. You’re an especially awesome match if you have: • Red-team or threat-intel background. • Familiarity with ML-driven systems and the ability to partner fluently with data scientists and ML engineers. • Experience in implementing new tools or technologies to enhance fraud detection capabilities. Why Veriff? We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include... • Flexibility to work from home • Stock options that ensure your share in our success • Extra recharge days on top of your annual vacation • Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally • Learning and Development & Health and Sports budget that you are free to tailor to your own needs • Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #LI-LP1 #TAL