UT Southwestern Medical Center

Lead HR operations functions including onboarding, I-9 verification, staff performance management, and payroll/personnel issue resolution. | Bachelor's degree and at least 4 years of professional HR management experience required. | WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY Currently have two HR Operations Supervisor positions. HR Operations Supervisor (Employee Onboarding), you will lead and oversee staff across multiple HR operations functions, including New Employee Onboarding, I‑9 and employment eligibility verification, background check administration, the HR Services Center, and other related responsibilities. You will oversee the HR Services Center, ensuring exceptional, high‑touch customer service is delivered in a fast‑paced, high‑volume environment You will ensure a seamless onboarding experience by managing pre‑hire and post‑hire processes such as offer acceptance, initiation and tracking of background screenings, completion and verification of I‑9 documentation in compliance with federal regulations, and timely system access and orientation coordination. This is a hybrid work schedule that is currently three days every week in office and as needed. HR Operations Supervisor (Tier 1 Support Team), you will lead the HR Specialist team who are responsible for handling a large volume of inbound phone calls, requests and chat inquiries ensuring prompt, accurate, and empathetic support are provided. The HR Specialist team ensures a consistent, positive candidate and employee experience that reflects the UTSW culture throughout all stages of the employee lifecycle. Through close collaboration with applicants, employees, central HR, and cross‑functional partners, the specialist team assesses inquiries, resolves issues efficiently, and escalates complex matters, as needed. This is a hybrid work schedule that is currently one day every week in office and as needed. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100%25 coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required Education Bachelor's Degree in Human Resource management, Business Administration, or related field Experience 4 years of professional experience in one or more areas of human resource management. May consider additional years related experience in lieu of education requirement. JOB DUTIES Provides accurate and efficient resolutions to complex and/or escalated issues and inquiries through multiple channels by following appropriate resolution/assessment - methodology (investigating and research), utilizing knowledge management tools, educating employees on self-service tools, and determining appropriate course of action or escalation for emerging issues. Provides leadership to HR Services team to ensure delivery of high-level customer service and ability to answer all Tier 1 level inquiries in all areas of Human Resources: Employee Relations, Payroll, Compensation, Benefits, Talent Acquisition, Leave Administration, and all HR related programs, policies, and procedures. Partners with other HR functions on tier 0 (self-service) and tier 1 document management. Support business process upgrades, enhancements, testing and data validation in HR systems. Supervises the workflow of the HR Service Center team to ensure optimal efficiency while maintaining high standards of service. Coaches and trains the team to ensure the highest level of compliance and manages individual performance. Interprets various policies and procedures to determine necessary resolution of various PeopleSoft HCM issues. Serves as the subject matter expert and key participant on a wide variety of HR projects for HR Service Center processes. Gathers and estimates resources required for project and planning purposes. Support data quality audits and initiate additional data quality audits to mitigate errors/issues. Responsible for analyzing and ensuring that complex payroll/personnel transaction issues are addressed and resolved. Researches, troubleshoots, and resolves issues to ensure data integrity in PeopleSoft HCM. Verifies and ensures Records files are prepared and complete for regulatory review/audits. Provides technical support and required PS HCM training to university managers as well as co-workers. Manages and coordinates data compliance, data protection for HR systems to Records Management, State Comptroller, and State Auditor. Reviews, recommends, and implements processes and procedures to improve service. Researches and gathers information and documentation for requests for subpoenas and Texas Open Records Act. Works with technical resources to manage exception processes minimizing impact on related processes. Researches and resolves department's issues pertaining to Time & Labor and Leave and Absence requests. Develops and creates high-level metrics/performance reports to management. Provides vision, leadership, planning, project coordination and management for the development of a cost-effective department while concurrently facilitating efficient operations to meet current and future business needs within the organization. Drives onboarding efforts from time of offer acceptance, through the pre-onboarding process to orientation. Performs other related duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Receive, store, and distribute medical supplies using warehouse management systems and material handling equipment while maintaining safety and cleanliness. | High school diploma or equivalent, valid Texas Driver's License, on-site training and certification for equipment operation, and preferably 1 year of hospital or warehouse experience. | WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY Works under the supervision and reports to Distribution Warehouse Supervisor. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: • PPO medical plan, available day one at no cost for full-time employee-only coverage • 100% coverage for preventive healthcare-no copay • Paid Time Off, available day one • Retirement Programs through the Teacher Retirement System of Texas (TRS) • Paid Parental Leave Benefit • Wellness programs • Tuition Reimbursement • Public Service Loan Forgiveness (PSLF) Qualified Employer • Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required • Education High School diploma or equivalent • Licenses and Certifications Valid and active Texas Driver's License On-site training will be provided to employees to operate reach trucks and other similar equipment. Employees are not permitted to operate this equipment until completion of training and certification. Certification is required within 1 year of start date. Preferred • Experience 1 year of hospital or warehouse experience JOB DUTIES • Completes and maintains all job performance requirements and standards as outlined in UT Southwestern and Department policies. • Receives medical supplies and equipment in warehouse management system and databases. • Loads and unloads trucks utilizing material handling equipment. • Ensures all pallets are secure and stable for transportation and handling. • Prepares, picks and stages orders for delivery to customer. • Conducts putaway function ensuring items are properly organized and stored in designated locations. • Performs inventory functions including cycle counts as directed. • Operates reach truck, order selector, and pallet jacks (Electric/Manual). • Picks up and delivers medical supplies and equipment to/from UT Southwestern Hospitals and Clinics. • Utilizes passenger van, cargo van, and 26‿ box truck to deliver supplies and equipment. • Maintains cleanliness of warehouse including removing boxes/packing materials and sweeping. • Compliance with all OSHA and safety requirements. • Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Manage and deliver educational programs on quality improvement in healthcare, including curriculum design, training delivery, assessment, and mentorship. | Bachelor's degree in healthcare-related field, 5 years in quality improvement or healthcare management, strong communication and leadership skills, preferred certifications in healthcare quality. | WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY The incumbent is responsible for managing and delivering selected educational programs focused on quality improvement principles in healthcare settings. Position focuses on enhancing leadership skills and implementing strategies to improve processes, services, and outcomes within the organization. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: • PPO medical plan, available day one at no cost for full-time employee-only coverage • 100% coverage for preventive healthcare-no copay • Paid Time Off, available day one • Retirement Programs through the Teacher Retirement System of Texas (TRS) • Paid Parental Leave Benefit • Wellness programs • Tuition Reimbursement • Public Service Loan Forgiveness (PSLF) Qualified Employer • Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required • Education Bachelor's Degree in nursing, healthcare administration, public health, or related field • Experience 5 years of experience in quality improvement, healthcare management, or process improvement roles Strong analytical, problem-solving, communication, and interpersonal skills are essential. Ability to train, mentor, and motivate staff and others on quality improvement initiatives. Preferred • Education Master's Degree - MBA or MSN • Experience 5 years of teaching experience in quality improvement or related courses 5 years of project management skills to lead cross-functional multidisciplinary teams and manage timelines. Familiarity with maintaining documentation and adherence to regulatory health care quality standards. • Licenses and Certifications (CPHQ) Cert Pro in Hlthcr Quality (CSSGB) CERTIFIED SIX SIGMA GREEN BELT - or equivalent JOB DUTIES • Curriculum development: Works with the QSOE Director and Associate Dean to design and update QI course content ensuring alignment with industry standards and UTSW's goals. • Program planning and Delivery: Organizes and oversees QI training programs, workshops, and seminars for healthcare providers, faculty, trainees, and staff ensuring accessibility and relevance. • Instruction and Facilitation: Delivers or coordinates expert-led instruction using case studies, simulations, and hands-on activities to teach QI tools and methodologies. Encouraging a culture of continuous improvement by providing ongoing training and resources to support staff in their quality improvement efforts. Assessing current practices, identifying areas for improvement, and developing and implementing solutions. • Assessment and Evaluation: Develops metrics to evaluate course effectiveness, participant learning outcomes, and impact on clinical or operational performance. Gathers data to understand current performance levels and identify areas where improvements are needed. • Collaboration and Engagement: Collaborates with academic and clinical leaders to integrate QI education into broader medical training programs and ensure compliance with accreditation standards. Builds relationships with internal and external stakeholders to promote QI education and secure resources or partnerships. • Resource Management: Assures programs operate with defined budgets, utilizing materials and technology effectively for course delivery and participant engagement. • Mentorship and Support: Provides guidance to learners, facilitates QI project implementation, and supports staff in applying learned concepts to real-world initiatives. • Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.