U.S. Green Building Council

Lead technical business development and support sales for LEED products in Europe, engaging with customers, providing education, and collaborating with regional teams. | 8-10 years in green building/sustainable design, 5-7 years on LEED projects, experience in customer relations, and LEED AP with specialty. | This a Full Remote job, the offer is available from: Europe How You’ll Make an Impact As Director, Client Solutions, you will lead technical business development and support sales for LEED commercial building products in the European market. In this role, you will engage with new and existing customers, deliver targeted education on LEED, and collaborate with regional teams to drive project registrations and certifications. You will contribute to product development and education, represent USGBC/GBCI at industry events, address customer technical issues, and provide European market intelligence. You will report to the VP, Client Solutions located in the US and collaborate closely with GBCI Europe’s Market Transformation & Development, USGBC’s Product Development, Marketing, and Technical Development, as well as regional stakeholders. Your work will directly support the global adoption of sustainable building practices and help USGBC/GBCI achieve its mission of market transformation. Key Responsibilities • Lead technical business development and outreach efforts for LEED commercial building products in the European market sector through technical sales with project teams and proactively identifying the needs of our customers. customers. • Introduce and present solutions to project teams through product overviews and targeted education with a strong understanding of LEED and its application in the marketplace. • Collaborate with regional Market Transformation & Development leads on stakeholder engagements and cultivate technical business opportunities through project registration and successful certification. • Track and report business function interactions with project teams throughout the customer support process. • Educate the marketplace by effectively communicating technical requirements through written, virtual, and in-person sessions or workshops with LEED customers. • Act as a resource by providing European market intelligence and identifying drivers for customer decisions; serve as a subject matter expert through peer articles, conference presentations, and technical content reviews. • Collaborate with other departments and program managers to determine how products and services could be made or modified to suit customers' needs. • Work with Education, Technical Development, and Product Management teams to develop resources and educational content in support of new program rollouts and technical product updates; facilitate internal staff trainings. • Meet with and regularly present USGBC’s and GBCI’s portfolio of commercial building products, including updates and new product launches, to customers. • Act as focal point for technical issues and accountability to customers; shepherd activities and inquiries through the proper organizational channels. • Participate in and lead, when appropriate, USGBC’s and GBCI’s trade shows and customer events where integrated building solutions are emphasized. • Work closely with marketing and business functions to develop effective sales tools in response to customer needs and market feedback. • Support budget development and ongoing reconciliation of expenses incurred against the team budget. • Provide input into strategic decisions that affect the team’s functional area of responsibility and operations. Interview Preparation • Candidates who advance to the final interview, they will be required to complete an assessment. Required Qualifications Experience • 8-10 years of experience in green building and sustainable design • 5-7 years of experience directly working on a variety of high-performance building projects, including LEED projects • 5-7 years of experience in customer relations and support Education • Bachelor’s degree in Architecture, Engineering, Planning, Building Operations, or Environmental Science (required). • Master’s degree in a relevant field (preferred). Technology/System(s) • CRM and project tracking tools (e.g., Salesforce). • Microsoft Office Suite, Teams, and related collaboration platforms. • LEED Online and Arc Skoru Skills • Strong communication skills (writing, speaking, presenting). • Ability to develop and maintain stakeholder relationships. • Analytical and problem-solving skills with ability to provide market insights. • Self-starter, detail-oriented, and organized with excellent prioritization. • Ability to manage multiple projects and meet deadlines in a fast-paced environment. Accreditations • LEED AP with specialty (required). Language • English (fluent). • One or more additional European languages (preferred). About our Total Rewards Package Salary Final compensation and benefits will be confirmed at the time of offer and may vary based on factors such as internal equity, relevant experience, qualifications, and employment status. Please note that salary negotiations will not extend beyond the top of the internal salary range. Benefits Benefits will be administered in accordance with local laws and through an Employer of Record (EoR), unless you reside in a country where USGBC/GBCI has a registered business entity. • EoR Employment Notice: If you reside outside of Germany and are selected for this role, you will be employed via a EoR. Employment terms and benefits will be managed by the EoR in compliance with local labor laws. Full details will be provided upon hire. • If you reside in Germany, USGBC/GBCI provides direct employment with a comprehensive benefits package aligned with local and national legislation. Logistics Location: This position is remote in Munich, Germany or EU member states only Work Schedule: Full-time, 40 hours/week, Monday–Friday, with occasional evenings and travel on weekends. Travel %: 20–25% annual travel within Europe and occasionally to US, depending on market development strategy. EEO Statement The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. ABOUT US U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED—the world’s most widely used green building rating system— and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity. Green Business Certification Inc. (GBCI) is the world’s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, WELL, EDGE, PEER, PERFORM, SITES, TRUE Zero Waste, and IREE. We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development. Our Global Impact • Over 120,000 LEED-certified commercial projects worldwide • Millions of square feet of certified healthy, efficient, low-carbon space • Recognition in 180+ countries for innovation in green building and business practices Why Join Us At USGBC and GBCI, you’ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer: • A purpose-driven, inclusive culture • Opportunities to grow your career and take ownership of meaningful work • A chance to make a measurable impact on global sustainability efforts • We’re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment. Meet Our Leaders and Learn More about our Mission: U.S. Green Building Council Leaders • Green Business Certification Inc Leaders Culture and Values Statement Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization. This offer from "U.S. Green Building Council" has been enriched by Jobgether.com and got a 83% flex score.

Own and prioritize the product backlog, collaborate with stakeholders, lead sprint ceremonies, develop roadmaps, analyze product performance, and ensure quality and compliance. | 5+ years as a digital product owner or manager, proficiency with agile tools, strong communication skills, understanding of API-driven products, and familiarity with analytics and testing. | HOW YOU’LL MAKE AN IMPACT ---------------------------------------- As a Digital Product Owner, you’ll have the opportunity to make a meaningful impact by helping advance the goals of the Product Management team. In this role, you’ll take ownership of the product backlog by translating strategy to execution via clear, prioritized sprint work, driving key initiatives such as the ongoing development and optimization of the Arc platform in alignment with our mission and strategic goals. You’ll report to the VP of Product Management and Design and be part of a matrixed team environment where your contributions will help shape impactful outcomes. You’ll work closely with teams like Product Design, Technology, and Project Management Office (PMO), and may regularly partner with Operations, Legal, Finance, and Technical Development, Certification, and Marketing to iteratively deliver value. Key Responsibilities * Own the product backlog: define, prioritize, and refine epics, features, and user stories aligned to product strategy and KPIs. * Collaborate with stakeholders to gather requirements, validate assumptions, and create clear acceptance criteria. * Lead sprint ceremonies with the Scrum team (planning, backlog grooming, reviews) and ensure readiness of user stories for development. * Partner with product managers to develop product roadmaps, balancing user value, technical feasibility, and business outcomes and impact. * Use data to drive decisions: define success metrics, analyze product performance, run A/B tests, and iterate based on insights. * Collaborate with product design and UI/UX to deliver intuitive experiences and ensure design quality. * Work with the project management office, technology/application development, and other key stakeholders to prioritize and sequence work, manage dependencies, and remove blockers; make trade-off calls within sprints on scope, quality, and timelines. * Communicate progress, risks, and outcomes to stakeholders; prepare release notes. * Run usability/functional tests, accept user stories, and validate benefits against desired outcomes. * Ensure compliance, accessibility, and security standards are met. Assessment Notice Candidates who advance in the interview process will be required to complete an assessment; more details will be provided as the time approaches.     REQUIRED QUALIFICATIONS ---------------------------------------- Experience  * 5+ years of experience as a digital product owner or manager Education * Bachelor's degree in a relevant field (e.g. Business, Engineering, Computer Science, or equivalent experience). Technology/System(s) * Software development lifecycle tools (e.g., Jira, Azure DevOps) * Wireframing and diagramming tools (e.g., Visio, Miro, Lucidchart) * Product planning and roadmapping tools (e.g., Aha!, Notion) Skills * Strong skills in backlog management, user story writing, and acceptance criteria. * Excellent communication, stakeholder management, and prioritization skills. * Solid understanding of API-driven products, SQL basics, and ability to discuss trade-offs with engineers. * Proficient in web analytics and A/B testing. * Familiarity with design thinking and agile methodologies (Scrum/Kanban/SAfe). Certifications * Certified Scrum Product Owner (desired but not required) Language * English   ABOUT OUR TOTAL REWARDS PACKAGE ---------------------------------------- Salary  Final compensation and benefits will be confirmed at the time of offer and may vary based on factors such as internal equity, relevant experience, qualifications, and employment status. Please note that salary negotiations will not extend beyond the top of the internal salary range.   Benefits We offer you: * Competitive compensation * 401(k) with employer matching * Professional development reimbursement * We offer a healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs. USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. You will only be responsible for the $300 individual / $600 family up front deductible for medical services before the employer funded HRA will process payments for your in-network claims  * Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s * 6 weeks paid renewal leave after 7 years of continuous service     LOGISTICS ---------------------------------------- Location: This position is remote in U.S. Work Schedule: Monday – Friday, 9:00 AM to 5:30 PM in candidate’s time zone Travel %: 5%     EEO STATEMENT ---------------------------------------- The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.   ABOUT US ---------------------------------------- U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED—the world’s most widely used green building rating system— and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity.   Green Business Certification Inc. (GBCI) is the world’s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED [https://www.usgbc.org/leed], WELL [https://www.wellcertified.com/], EDGE [https://edgebuildings.com/], PEER [https://peer.gbci.org/], PERFORM [https://www.usgbc.org/perform], SITES [https://www.sustainablesites.org/], TRUE Zero Waste [https://true.gbci.org/], and IREE.   We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development.   Our Global Impact * Over 120,000 LEED-certified commercial projects worldwide * Millions of square feet of certified healthy, efficient, low-carbon space * Recognition in 180+ countries for innovation in green building and business practices   Why Join Us? At USGBC and GBCI, you’ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer: * A purpose-driven, inclusive culture * Opportunities to grow your career and take ownership of meaningful work * A chance to make a measurable impact on global sustainability efforts * We’re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment.   Meet Our Leaders and Learn More about our Mission:     * U.S. Green Building Council Leaders [https://www.usgbc.org/about/mission-vision]  * Green Business Certification Inc Leaders [https://www.gbci.org/about]   Culture and Values Statement Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.

Manage and optimize Salesforce platform configurations, integrations, and user adoption to support business processes across global teams. | 3-5 years Salesforce administration experience with Salesforce Certified Administrator certification, proficiency in Apex, LWC, Visualforce, and a bachelor's degree in IT or related field. | HOW YOU’LL MAKE AN IMPACT  As a Salesforce Operations Manager, you’ll have the opportunity to make a meaningful impact by helping advance the goals of U.S. Green Building Council (USGBC). In this role, you’ll take ownership of optimizing our Salesforce platform to ensure it meets our business objectives and aligns with our goals. This position involves a combination of administrative and analytical tasks aimed at enhancing organizational productivity and efficiency. Your responsibilities will include designing, developing, and integrating Salesforce with other applications, customizing solutions to address the specific needs of USGBC. You'll work closely with different departments to ensure our Salesforce setup is optimized and effectively supports our business processes. Additionally, you will focus on optimizing Salesforce usage and contribute to advancing USGBC’s data governance program.   You’ll report to the V.P. Enterprise Architect and be part of Technology team environment where your contributions will help shape impactful outcomes. You’ll work closely with teams like Membership, Market Transformation and Development, and may regularly partner with the front-end development teams.   Key Responsibilities  * Enable and support a global user base of 250+ Sales Reps, CSMs, and Support Agents across NA/EU/APAC, improving CRM adoption and data accuracy through responsive administration and training. * Administer core Salesforce configuration (profiles, permission sets, role hierarchy, sharing rules, page layouts, Lightning apps), ensuring secure, compliant, and least privilege access with a consistent user experience. * Design, build, and optimize declarative automation and data models (Flows, validation rules, custom objects/fields) in collaboration with Sales Ops, RevOps, and Support to streamline lead to cash and case workflows. * Analyze and track pipeline health, SLA adherence, and user adoption using Reports & Dashboards, CRM Analytics, and Data Loader audits, delivering actionable insights to business leaders. * Manage the end-to-end change and release process—from requirements intake and solution design through sandbox testing, UAT, deployment (DevOps Center/Change Sets), and post release validation—maintaining auditable documentation. * Provide strategic guidance on CRM roadmap, data governance, and integration best practices; coordinate workshops and user training; and stay current with Salesforce seasonal releases to communicate key impacts and opportunities.   REQUIRED QUALIFICATIONS  Experience   * Proven experience as a Salesforce Administrator, preferably with Salesforce Admin certification (e.g., Salesforce Certified Administrator). * Proficiency in Apex, Lightning Web Components (LWC), and Visualforce. * Ability to work independently and manage multiple priorities in a fast-paced environment. * 3 - 5 years of experience as an individual contributor in technology Education  * Bachelor’s degree in computer science, Information Technology, or a related field Technology/System(s)  * Salesforce: * Sales cloud * Service Cloud  * FusionCore * Account Engagement  * Data Cloud  Skills  * Strong skills in data modeling, security, and integration patterns. * Solid understanding of Salesforce best practices and development standards. * Familiarity with Agile methodologies and tools (e.g., Jira, Confluence). * Excellent problem-solving abilities and a keen attention to detail. * Strong communication and interpersonal skills.   Certifications  * Salesforce Certified Administrator   Language  * English   ABOUT OUR TOTAL REWARDS PACKAGE  Salary   Final compensation and benefits will be confirmed at the time of offer and may vary based on factors such as internal equity, relevant experience, qualifications, and employment status. Please note that salary negotiations will not extend beyond the top of the internal salary range.    Benefits  * Competitive compensation * 401(k) with employer matching * Tuition and professional development reimbursement * 100% employer-paid healthcare coverage to you and your immediate family- spouse and dependents- via employer-sponsored Health Reimbursement Arrangement (HRA) and pre-tax Flexible Spending Account (FSA)  * Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s * Six-week renewal leave for employees celebrating a milestone anniversary     LOGISTICS  Location: This position is remote in the U.S.   Work Schedule: Monday to Friday from 9 AM to 5:30 PM in applicant’s time zone   Travel %: 10%     EEO Statement  The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.   ABOUT US  U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED—the world’s most widely used green building rating system— and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity.   Green Business Certification Inc. (GBCI) is the world’s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED [https://www.usgbc.org/leed], WELL [https://www.wellcertified.com/], EDGE [https://edgebuildings.com/], PEER [https://peer.gbci.org/], PERFORM [https://www.usgbc.org/perform], SITES [https://www.sustainablesites.org/], TRUE Zero Waste [https://true.gbci.org/], and IREE.   We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development.   Our Global Impact  * Over 120,000 LEED-certified commercial projects worldwide * Millions of square feet of certified healthy, efficient, low-carbon space * Recognition in 180+ countries for innovation in green building and business practices   Why Join Us  At USGBC and GBCI, you’ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer: * A purpose-driven, inclusive culture * Opportunities to grow your career and take ownership of meaningful work * A chance to make a measurable impact on global sustainability efforts * We’re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment.   Meet Our Leaders and Learn More about our Mission: * U.S. Green Building Council Leaders [https://www.usgbc.org/about/mission-vision] * Green Business Certification Inc Leaders [https://www.gbci.org/about] Culture and Values Statement    Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.