UB

U.S. Bank

20 open positions available

10 locations
2 employment types
Actively hiring
Full-time
Other

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UB

Contact Center Customer Experience Specialist - 24hr (Bilingual - Spanish)

U.S. BankAnywhereFull-time
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Compensation$20 - 22.5 hour

Provide high-level customer service by handling inquiries and resolving fraud support and internet operations issues. | High school diploma and 9-18 months customer service experience with specialized training, plus proficiency in Microsoft Office and multiple computer systems. | Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Process and respond to U.S. Bank customer inquiries utilizing multiple systems to provide information on accounts while answering every call with professionalism and accuracy. Successful bankers demonstrate a genuine interest in their customers and ask questions to resolve the customers concern while understanding how U.S. Bank can help meet their financial needs. Personal Bankers are able to present options to customers about ways to make their banking easy and convenient, while ensuring the needs of the customer always come first. May Classes start 05/04/2026 Work Schedule: Shifts are assigned between 8:00 a.m. and 1:30 p.m. local time. Shifts beginning at 12:30 p.m. or later receive a 10% shift differential. Basic Qualifications High school diploma or equivalent Typically has a minimum of nine months of Contact Center customer service training/experience, 18 months of prior customer service or related experience, and has successfully completed specialized skill training Preferred Skills/Experience Effective problem-solving and negotiation skills. Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Proven time management skills and ability to multitask. Experience interacting positively with unsatisfied customers. Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies. Proficient computer navigation skills using a variety of software packages including Microsoft Office applications. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Customer Service
Bilingual Spanish
Problem Solving
Negotiation
Time Management
Direct Apply
Posted 14 days ago
UB

Software Engineer 2 (HP NonStop - legacy Tandem)

U.S. BankAnywhereFull-time
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Compensation$98K - 116K a year

Analyze, design, develop, test, and maintain software with full-stack ownership, code reviews, compliance, security, and operational improvements. | Bachelor's degree and 3-5 years experience in HP Non-Stop environment with Guardian/OSS and coding in TAL, TACL, SCOBOL, plus Agile and DevOps. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles. Essential Responsibilities: Responsible for designing, developing, testing, operating and maintaining products Takes full stack ownership by consistently writing production-ready and testable code Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs Performs analysis on failures, propose design changes, and encourage operational improvements Makes sound design/coding decisions keeping customer experience in the forefront Takes feedback from code review and apply changes to meet standards Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures Accountable for ensuring all aspects of product development follow compliance and security best practices Exhibits relentless focus in software reliability engineering standards embedded into development standards Embraces emerging technology opportunities and contributes to the best practices in support of the bank’s technology transformation Contributes to a culture of innovation, collaboration and continuous improvement Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation Basic Qualifications Bachelor’s degree, or equivalent work experience Three to five years of relevant experience Preferred Skills/Experience: Hands-on experience in software development in an HP Non-Stop (legacy Tandem) environment, using Guardian and/or OSS Coding skills in the HP Non-Stop environment using a combination of TAL, TACL, SCOBOL Previous experience with test automation tools and test case development Adept with agile software development lifecycle and DevOps principles Strong problem-solving and analytical skills Excellent communication and interpersonal skills Nice to have : Experience with Java, Spring Boot, or similar technologies, COBOL. Nice to have: Development or support experience with wire transfer (Fedwire, CHIPS, SWIFT) applications Location expectations This role may be designated as U.S. home-based remote. However, if the selected candidate resides near a U.S. Bank location, they will be expected to work onsite three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

HP Non-Stop
Tandem
Guardian
OSS
TAL
TACL
SCOBOL
Test Automation
Agile
DevOps
Java
Spring Boot
COBOL
Direct Apply
Posted 14 days ago
UB

Lending Operations Product Manager

U.S. BankSaint Paul, Minnesota, Charlotte, North Carolina, Oshkosh, WisconsinFull-time
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Compensation$112K - 131K a year

Own and oversee the strategic product and platform vision and roadmap for accounting platforms supporting commercial lending services. | Bachelor's degree with six or more years of experience in lending operations, platform strategy, and Lean/Agile mindset. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Operations Platform Management is currently seeking a Product Manager to own and oversee the strategic product & platform vision and roadmap of accounting platforms that support commercial lending services. Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our product strategy and staying one step ahead of evolving economic, technological, and customer needs. The incumbent will champion an product growth mindset and in doing so will work with a variety of business partners within and outside the bank to identify, define, and prioritize opportunities to meet customer needs. They will act as primary liaison between the business and Agile teams, ensuring the teams understand vision for the products. This role does not support visa sponsorship and requires working from one of the posted U.S. Bank location three (3) or more days per week. Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically six or more years of related experience Preferred Skills/Experience - Strong understanding of lending operations, with commercial lending experience preferred. Ability to translate operational needs into platform strategy is critical. - Well-developed ability to collaboratively develop and evolve a product backlog - Strong ability to develop and articulate a product vision that supports outcomes, value and prioritization of work - Experienced in driving meaningful change, modernizing long‑standing systems, and enabling scalable, efficient lending operations. - Advanced understanding and demonstrated abilities in support of the Lean/Agile mindset - Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams - Strong stakeholder leadership and communication skills, including partnering with business leaders and facilitating product councils. - Standard industry certifications such as SAFe, CSPO, or PSPO are preferred If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Product Vision
Roadmap Development
Agile Teams
Direct Apply
Posted 15 days ago
UB

Merchant Services Market Manager

U.S. BankAnywhereFull-time
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Compensation$67K - 78K a year

Develop new business accounts and increase profitability within small business banking by identifying opportunities and maintaining referral networks. | Bachelor's degree and 3-5 years of sales experience with strong marketing and negotiation skills. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description Develops profitable new business account relationships and increased profitability from existing accounts. Identifies business opportunities based on knowledge of clients, markets, products, and services. Makes sales presentations to existing and prospective clients informing them of benefits of using the organization's products and services to meet their needs. Implements and maintains an effective referral network and call program to promote sales. Basic Qualifications: Bachelor's degree, or equivalent work experience Three to five years of relevant sales experience Ability to travel Preferred Skills/Experience: Thorough knowledge of product marketing, client service issues and organization operations Strong marketing, business development/sales and negotiating skills Ability to creatively resolve client concerns and issues Strong problem-solving and decision-making skills Ability to manage multiple tasks/projects and deadlines simultaneously Strong interpersonal, verbal and written communication skills Additional Job Description: The Merchant Payment Services Market Manager is an individual contributor sales position. This role is responsible for business development and sales within the Small Business and Branch Banking segment defined as companies with less than $2.5M in revenues. A successful Merchant Payment Services Market Manager will work to develop a pipeline of opportunities through various ways including self-sourced prospecting and partnering with Business Banking Specialists and Branch colleagues. This position will focus sales efforts in the small business environment. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $66,640.00 - $78,400.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Sales
Business Development
Negotiating
Client Service
Direct Apply
Posted 19 days ago
UB

IT&C Relationship Manager

U.S. BankChicago, IllinoisFull-time
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Compensation$124K - 146K a year

Develop and maintain institutional trust client relationships by promoting products and services and resolving issues. | Bachelor's degree plus 7+ years in banking operations, sales, compliance/law, accounting, or customer service with 3+ years management experience. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Develops and maintains relationships with Institutional Trust & Custody clients by promoting and delivering a broad range of products and services with the primary focus on fostering a positive client experience. Retains and expands existing customer relationships to increase market share and profitability. Provides guidance to daily client service partners who service customers with regard to account information, questions, problems, education or other requests. Acts as an escalation point in facilitating problem resolution with specialized units and responds to customers when necessary. Develops and completes customer calling program to ensure customer satisfaction, retention, and identification of repeat and new business opportunities. Works with internal business development partners as a subject matter expert and presentation participant during the sales lifecycle. Introduces clients to other business line partners when U.S. Bancorp products and services opportunities present themselves. Works with in-house law division in the review and negotiation of governing account agreements and documentation. Assists in the gathering and review of new relationship onboarding materials including requisite risk and regulatory Anti-Money Laundering (AML) and Know Your Customer (KYC) activities. Basic Qualifications - Bachelor's degree, or equivalent work experience - Seven or more years of experience in banking operations, sales, compliance/law, accounting, and/or customer service - Three or more years of management experience Preferred Skills/Experience - Thorough knowledge of trust administration and operations - Considerable knowledge of institutional trust and investment instruments - Excellent relationship management and new business development/sales skills - Well-developed customer service/relationship skills - Strong strategic planning skills The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Relationship Management
Client Experience
Business Development
Direct Apply
Posted 19 days ago
UB

Planning Framework Manager

U.S. BankAtlanta, Georgia, Minneapolis, Minnesota, Charlotte, North Carolina, Cincinnati, Ohio, Columbus, OhioFull-time
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Compensation$98K - 116K a year

Design, develop, and improve tools and automations for banking planning and coordination using Power Apps and Power Automate. | Bachelor's degree plus 6+ years experience with Power Apps, Power Automate, APIs, and workflow processes in complex organizations. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Planning Framework Manager plays a key role in helping Consumer & Business Banking Programs plan, prioritize, and coordinate work more effectively. This role is responsible for the hands‑on design, development, and continuous improvement of the tools, workflows, and automations that support CBB planning. You’ll own connected planning tools—primarily built using Power Apps and Power Automate—that serve as the central intake point for requests across business lines, teams, and delivery partners. These tools connect planning inputs with Jira and other platforms to provide a clear, consistent view of work. In addition, this role serves as a planning and integration advisor, bringing technical and data fluency to help teams understand proactively identify and share impacts, dependencies, and tradeoffs. This is a great opportunity for someone who enjoys building practical solutions, working closely with partners, and improving how work gets done. What You’ll Do Design, build, and improve planning frameworks, workflows, and automations that support prioritization and execution. Own and enhance connected planning tools, primarily using Power Apps and Power Automate, to support intake and coordination across teams. Help integrate planning tools with Jira and other delivery platforms to improve visibility and alignment. Partner with technology and delivery teams to assess intake requests, including dependencies, impacts, and high‑level sizing considerations. Serve as an architecture and integration advisor, applying technical judgment to frame intake requests for feasibility, integration readiness, and effective prioritization. Translate technical input into clear recommendations that support prioritization and tradeoff decisions. Use data and analysis to identify opportunities to improve efficiency, consistency, and planning outcomes. Create clear stakeholder communications, including summaries, visuals, and presentation materials. Support the evolution of the planning framework over time, including exploring AI and Copilot‑enabled capabilities to improve request quality and reduce downstream rework. Basic Qualifications Bachelor’s degree, or equivalent work experience Six or more years of related experience Preferred Skills / Experience Experience supporting planning, intake, workflow, or prioritization processes in a complex organization. Hands‑on experience with Power Apps, Power Automate, and other workflow automation & low code tools Experience with APIs and integrations (such as SharePoint, Jira, Dataverse, Power BI), with comfort working in structured data formats such as JSON. Strong technical and data fluency, with the ability to understand system integrations and downstream impacts. Experience partnering with technology, product, or delivery teams. Strong problem‑solving and analytical skills. Experience managing projects or defined workstreams with competing priorities. Strong written and verbal communication skills. Prior experience in banking or financial services preferred. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. This position is not eligible for visa sponsorship. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Power Apps
Power Automate
Jira Integration
Workflow Automation
Direct Apply
Posted 20 days ago
UB

Senior Digital Platform Analyst - Money Movement

U.S. BankAtlanta, Georgia, Chicago, Illinois, Minneapolis, Minnesota, Charlotte, North CarolinaFull-time
View Job
Compensation$120K - 141K a year

Lead IT procurement and asset management functions including contract negotiation, supplier relations, and process optimization. | Over 20 years of IT procurement experience with strong skills in contract negotiation, supplier management, and procurement process leadership. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description We’re looking for a Senior Digital Platform Analyst to serve as the analytics and data engineering leader for our Money Movement platform, supporting critical payment capabilities such as ACH, RTP, and Wires. This role sits at the intersection of data, digital platforms, and banking operations—and plays a key role in shaping how money moves through one of the largest financial institutions in the country. You’ll be the trusted analytics and engineering partner to multiple Platform Owners, helping them turn complex data into actionable insights, scalable solutions, and measurable business outcomes. Your work will directly influence platform strategy, optimization efforts, and executive decision‑making—including visibility at the C‑suite level. What You’ll Do Own end‑to‑end analytics and data engineering for the Money Movement platform, acquiring and integrating data from multiple internal and external sources. Analyze complex, high‑volume datasets to uncover trends, patterns, and opportunities that inform platform performance, customer experience, and business growth. Translate analytical findings into clear, compelling insights and recommendations, enabling leaders to make confident, data‑driven decisions. Design and maintain repeatable, well‑documented workflows that support scalable analytics and engineering solutions. Partner closely with Platform Owners to identify, prioritize, and deliver high‑impact initiatives aligned to their strategic goals. Measure and monitor the effectiveness of implemented recommendations, proactively refining approaches based on results. Collaborate across Digital Analytics, Enterprise Analytics, Technology & Operations (TOS), and Enterprise Data Governance (EDG) to ensure a holistic, enterprise‑ready approach. Ensure all data acquisition, sharing, and analytical outputs adhere to company standards, governance, and compliance expectations. Elevate storytelling and presentation quality—your insights help inform executive‑level discussions and long‑term platform strategy. An example aspiration for this role: helping deliver the most optimized digital sales and payment funnel in the industry. Why This Role Matters You’ll be the go‑to analytics and engineering expert for multiple high‑visibility platforms. Your work directly influences how customers and businesses move money—securely, efficiently, and at scale. You’ll operate with significant autonomy while partnering with senior leaders across technology, analytics, and operations. Accuracy, attention to detail, and polished communication truly matter here—your work reaches the highest levels of the organization. Basic Qualifications Bachelor’s degree in a related field, or equivalent work experience Six to eight years of statistical and/or data analytics experience Preferred Skills & Experience Deep familiarity with Money Movement and payments systems, including ACH, RTP, and Wire transactions, with a strong understanding of how these payment types operate behind the scenes and integrate with banking platforms, data flows, and downstream systems. Advanced proficiency in Python, PySpark, DBT, Airflow, and Azure technologies (Data Factory, Synapse, Data Lake). Experience working in modern data environments such as Databricks and Snowflake (preferred). Strong working knowledge of GitLab and Visual Studio to support version control, collaborative development, and production‑ready workflows. Demonstrated success leading or supporting data migrations across multiple platforms, ensuring data integrity and performance. Experience with analytics and statistical tools such as SQL, R, Excel, Hadoop, SAS, SPSS, and geo‑spatial tools. Background in advanced analytics, statistical analysis, and predictive modeling, with the ability to translate technical outputs into business insights. Exceptional documentation, process design, and attention to detail, enabling repeatable, auditable, and scalable solutions. Strong project management and stakeholder communication skills, with the ability to balance competing priorities while delivering high‑value outcomes. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. This position is not eligible for visa sponsorship. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

IT procurement
Contract negotiation
Supplier management
Direct Apply
Posted 21 days ago
U.S. Bank

Sales Consultant, Bilingual Korean, English

U.S. BankAnywhereFull-time
View Job
Compensation$66640K-78400K a year

Develop new business accounts and increase profitability through sales presentations and referral networks. | Requires bachelor's degree or equivalent experience, 3-5 years sales experience, travel ability, and business-level Korean and English proficiency. | Job Description: • Develops profitable new business account relationships and increased profitability from existing accounts. • Identifies business opportunities based on knowledge of clients, markets, products, and services. • Makes sales presentations to existing and prospective clients informing them of benefits of using the organization's products and services to meet their needs. • Implements and maintains an effective referral network and call program to promote sales. Requirements: • Bachelor's degree, or equivalent work experience • Three to five years of relevant sales experience • Ability to travel • Bilingual ability to read, write, and speak in business level proficiency of Korean language and English. Benefits: • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Sales
Customer Service
Bilingual Communication
Verified Source
Posted 21 days ago
UB

Senior Portfolio Manager – Asset Based Lending

U.S. BankNewport Beach, California, Chicago, Illinois, New York, New York, Charlotte, North Carolina, Dallas, TexasFull-time
View Job
Compensation$133K - 157K a year

Manage a portfolio of asset based lending credit relationships, monitor credit risk, and deepen customer relationships. | Bachelor's degree and 8+ years experience in ABL portfolio management with strong relationship and analytical skills. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Senior Asset Based Lending Portfolio Manager (ABL) partners closely with Relationship Managers and Business Development Officers to manage a complex portfolio of Asset Based Lending credit relationships. This role supports revenue growth by deepening existing customer relationships, assisting with new business opportunities, and ensuring strong credit execution and risk management. The Senior ABL Portfolio Manager also plays a leadership role by supporting special projects, providing training across the ABL platform, and assisting other portfolio teams during periods of high volume or time constraints. Customers supported by this role range from $25MM to multi‑billion‑dollar revenue companies, with frequent direct interaction with borrowers, financial sponsors, and agents from other banking institutions. Portfolio & Risk Management - Manage an assigned portfolio of ABL credits, including direct/agented facilities and purchased participations. - Monitor and manage credit risk across all assigned customer relationships. - Ensure full adherence to bank policies and procedures, regulatory requirements, and compliance standards. Customer Support & Credit Execution - Respond promptly to customer credit requests. - Underwrite ancillary credit exposure to support customer needs. - Assist the Underwriting team with new business transactions, as needed. Customer Relationship Development - Conduct regular customer meetings to deepen relationships and identify cross sell or expansion opportunities. - Serve as a key point of contact for credit-related discussions and problem resolution. Internal Communication & Collaboration - Escalate credit concerns clearly and efficiently to senior management. - Review, negotiate, and coordinate legal documentation with customers, counsel, and internal partners. - Partner with operations, field examination, appraisal, and compliance teams to ensure accurate reporting and loan monitoring. - Provide support to other ABL portfolio teams during peak workloads or time‑sensitive situations. Leadership & Team Development - Provide training and knowledge‑sharing support across the ABL platform, contributing to consistent best practices and development of the broader PM group. - Lead or contribute to special projects that enhance portfolio management practices, processes, or team effectiveness. - Serve as a flexible resource to assist other teams and initiatives as business needs evolve. Basic Qualifications - Bachelor's degree, or equivalent work experience - Eight or more years of relevant experience Preferred Skills/Experience - Five or more years of ABL portfolio management experience - Strong relationship management and business development skills - Strong analytical and problem-solving skills - Excellent presentation, verbal and written communication skills - Ability to work effectively in a fast-paced, team-oriented environment - Experience supporting special projects, training initiatives, and cross-team collaboration - Strong flexibility, teamwork, and time-management skills in a dynamic environment - Proficiency in Microsoft Office Suite - Experience with nCino is a plus Location expectations This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Asset Based Lending
Portfolio Management
Credit Risk Management
Direct Apply
Posted 22 days ago
UB

Commodity Derivatives Products Operations Senior Analyst

U.S. BankChicago, Illinois, Charlotte, North CarolinaFull-time
View Job
Compensation$112K - 131K a year

Contribute to back office functions including client onboarding, confirmations, settlements, and cash reconciliations with a focus on commodity derivatives markets and products. | Bachelor's degree with six or more years of experience in commodity derivatives markets, process building, troubleshooting trade issues, and defining business requirements for technology solutions. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description U.S. Bank is seeking a Commodity Derivatives Products Operations Senior Analyst with relevant experience that will contribute toward the success of our operational initiatives in the Derivatives space. This position reports to the Head of Derivatives Operation Back Office and will partner with business line, operations, technology, and compliance stakeholders to implement and maintain the operational solutions necessary to support commodity derivatives business buildup by creating effective procedures and controls for client onboarding, confirmations, settlements, and reporting processes. The Back Office Lead will also participate and/or lead various ad hoc projects, such as system upgrades and testing. The ideal candidate should help Head of Back Office to identify automation opportunities and areas of improvements. RESPONSIBILITIES Contribute to Back Office responsibilities including client onboarding, confirmations, settlements and cash reconciliations etc. Demonstrate deep understanding of commodity derivatives markets with in-depth knowledge of various derivative products (Swaps, Caps/Floors/Collars and Futures) including understanding of market price setting and cash payment calculations Demonstrate deep understanding of ISDA Definitions related to Confirmations. Hand on experience to build various processes and reporting and familiar with technology required to troubleshoot and resolve trade, cash settlement, confirmation and system configuration issues. Produce innovative ways to refine processes as a means of improving efficiencies allowing for both Commodity derivatives Front & Back Office to adapt to the growing needs of the business Demonstrated ability to Lead multiple special projects and/or activities designed to resolve pain points for Front, Middle or Back Office teams, including Confirmation template development, Settlements, Reporting and application upgrades Collaborate with teams across Derivative Trading Front Office, Technology & Operations Services, Compliance, Legal, Market Risk Management, Treasury, and Finance, to ensure transparent and aligned objectives with seamless resolution delivery Define and document business requirements and procedures to ensure all business rules are applied consistently across different technology solutions and user interfaces. Act as liaison between Commodity derivatives Front Office and Development, tracking and identifying open issues for upcoming Agile Sprint deliveries. Act as Business Line stakeholder accountable for validating test requirements in lower environments while simultaneously creating and testing a personal suite of test cases to ensure product deliverables meet expectations prior to go-live. Represent Back Office in both internal and external audits demonstrating operational understanding and compliance with various rules and regulations including Dodd-Frank, Volcker and Sarbanes-Oxley Successfully on-board and train staff ensuring they can support the daily needs of the business. Create and lead training and development programs conducted across various organizations within the bank specific to building the knowledge and understanding of derivatives. Process onboarding, settlement, confirmation, and configuration tasks as necessary in support of the Derivatives Products Group Rates and Commodity/Energy trading activity Basic Qualifications Bachelor's degree, or equivalent work experience Typically six or more years of related experience Preferred Skills/Experience In-depth knowledge and working experience of Commodity Derivatives market, asset classes, various derivative products offered and an inquisitive mind. Advanced proficiency with Excel Functions and VBA Knowledge is a plus. Strong understanding of Calypso or similar trading platform and how to navigate the software to batch files, track trade execution and reporting, and execute on-demand reports. Proficient ability to write, troubleshoot and implement macro enabled tools to improve process efficiencies. Experience with audit/regulatory issue management, response, and escalation. Demonstrated experience in the successful implementation of operational process change and improvement within capital markets operations. Strong process facilitation and project management skills. Strong presentation, relationship building, collaboration and negotiation skills. Self-motivated, highly organized, and able to work independently without direct supervision. Location expectations: This role requires working from a U.S Bank location three (3) or more days per week. Must be located in or near Atlanta, GA If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Commodity Derivatives
Derivatives Operations
Client Onboarding
Confirmations
Settlements
Cash Reconciliations
Swaps
Futures
ISDA Definitions
Process Improvement
Agile Sprint
Excel Functions
VBA
Calypso
Direct Apply
Posted 22 days ago
UB

Law Division Legal Operations Manager

U.S. BankLos Angeles, California, Atlanta, Georgia, Minneapolis, Minnesota, New York, New York, Charlotte, North CarolinaFull-time
View Job
Compensation$60K - 90K a year

Facilitate and execute initiatives supporting Legal Operations and assist the Director with operational processes. | Requires strong judgment, critical thinking, communication, adaptability, and stakeholder interaction skills. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description U.S. Bank is seeking a Law Division Manager to join our Legal Operations function. This position will report to the Director of Legal Operations and is responsible for facilitating and executing on a variety of initiatives and projects in support of the Legal Operations function and the broader Law Division. This work is designed to strengthen and enrich the Law Division’s commitment to delivering excellent overall legal support to the company, the growth and development of Law Division team members, the communities we serve, and the legal profession. In addition, this role works closely with the Director of Legal Operations to assist with a variety of operational processes in support of the Law Division’s role and function. This role requires an individual with sound judgement, critical thinking, and the ability to make and articulate well-reasoned recommendations. The successful candidate will have a demonstrated record of strong analytical, communication, and operational skills coupled with adaptability, prioritization, and resilience. Additionally, the candidate must be comfortable communicating and interacting with individuals at all levels of the organization and willing to collaborate with internal and external stakeholders. KEY QUALIFICATIONS AND RESPONSIBILITES: Outstanding writing and analytical skills, sound judgment, discretion, and an understanding of working with internal and external partners to achieve success. Proactive, highly organized and detail oriented with the ability to handle multiple competing priorities. Excellent interpersonal, communication, and presentation skills. Participates in the design, implementation, budgeting, and operation of a variety of initiatives, programs (e.g., pro bono), and projects. Collaborates and coordinates with other functions, business lines, and third-party vendors. PREFERRED SKILLS/QUALIFICATIONS: Bachelor's degree or professional certificate 8+ years of related experience Successful candidates for a position in the U.S. Bank Law Division will support U.S. Bank’s core values, which guide what we do every day: We do the right thing. We power potential. We stay a step ahead. We draw strength from diversity. We put people first. In the U.S. Bank Law Division, we honor those values through our mission: “we guide our clients to remarkable results with expert legal counsel and ethical leadership.” We are proud that U.S. Bank has been recognized as a World’s Most Ethical Company® by the Ethisphere Institute and has been named the #1 Most Admired Superregional Bank by Fortune magazine. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Analytical Skills
Communication
Coordination
Direct Apply
Posted 25 days ago
UB

Contact Center Customer Experience Specialist - 24hour Banking

U.S. BankAnywhereOther
View Job
Compensation$35K - 45K a year

Provide high-level customer service by responding to inquiries and resolving issues via telephone and email, including fraud support and internet operations. | High school diploma with at least 18 months of customer service experience and skills in problem-solving, negotiation, time management, and system navigation. | Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Pay - $20/hourly We are hiring for the March Class! Training starts March 16th, 2026 Shifts: Schedules currently available between 9:00 AM and 12:00 AM CT. Basic Qualifications High school diploma or equivalent Typically, at least 18 months of customer service or related experience Preferred Skills/Experience Effective problem-solving and negotiation skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Proven time management skills and ability to multitask Experience interacting positively with unsatisfied customers Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies Proficient computer navigation skills using a variety of software packages including Microsoft Office applications This is a remote position with preference for candidates residing near the following hubs: Cincinnati, OH Milwaukee, WI Fargo, ND Knoxville, TN Twin Cities, MN St. Louis, MO Owensboro, KY Atlanta, GA Charlotte, NC Oshkosh, WI Dallas, TX Phoenix/Tempe, AZ Portland, OR Location expectations This role is designated as U.S. home-based remote. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Customer Service
Problem Resolution
Telephone and Email Inquiry Response
Direct Apply
Posted 26 days ago
UB

Senior Audit Project Manager - Information Security

U.S. BankAtlanta, Georgia, Minneapolis, Minnesota, Charlotte, North Carolina, Cincinnati, Ohio, Milwaukee, WisconsinFull-time
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Compensation$90K - 130K a year

Lead audit engagements, monitor team progress, and ensure compliance with risk management frameworks and regulations. | Bachelor's degree with 10+ years in technology or cybersecurity, strong project management skills, and knowledge of IT frameworks like NIST and technical areas such as Cloud Architecture or Cryptography. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Corporate Audit Services Senior Audit Project Manager (SAPM) is primarily responsible for leading staff in the completion of audit engagements with minimal supervision from managers, however there are no direct reports. The Senior Audit Project Manager is expected to monitor progress of audit engagements against plan and schedule, assess work performed by the audit engagement team, and provide coaching and on-the-job training for team members to ensure engagements are completed in conformance with internal audit policies and procedures. Partners with leaders in their assigned Line of Business, Risk/Compliance/Audit (RCA) Consultants, and other RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework. Lead projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems, or human errors. Ensures the active identification, response and/or escalation of risks as appropriate. May influence policies and procedures to maximize profit potential and minimize regulatory exposure. Accountable for an effective partnership between the Line of Business and the Lines of Defense. Basic Qualifications Bachelor's degree, or equivalent work experience Typically more than 10 years of applicable experience Preferred Skills/Experience Undergraduate degree in a Technology, Cybersecurity or Engineering related field of concentration or equivalent combination of training and experience. Professional certification (e.g., CISSP, CISM, CISA, CIA, AWS Cloud Practitioner, Microsoft Azure Administrator) or advanced degree (e.g., MS in Technology/Information Security, MBA) is a plus. Strong Project management and execution skills, including prioritizing tasks, balancing workload between multiple projects, anticipating next steps, adapting to changing situations and project scope. Ability to work well under deadline pressure. Agile/Continuous Deployment/Continuous Delivery/DevSecOps, Secure Software Development API and Cloud Migration experience Advanced data analytics and visualization acumen Strong knowledge of IT Frameworks (e.g., COBIT, ITIL, NIST, FEDRAMP, PCI-DSS, AGILE, AWS Well Architected Framework etc.) Technical knowledge of at least two of: API, Secure Cloud Architecture, Deployment models, Zero Trust, Network Segmentation, authentication/authorization protocols, or cryptography. Hands-on experience in at least one of the above. Critical thinking and intellectual curiosity Written and verbal communications – ability to create clear, concise, and engaging messaging across multiple formats. Ability to work well under deadline pressure. *This role requires working from a U.S. Bank location three (3) or more days per week. **We are hiring in the following locations: Atlanta, GA Chicago, IL Minneapolis, MN Charlotte, NC New York, NY Cincinnati, OH Irving, TX Milwaukee, WI If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Project Management
Risk Management Framework
Audit Engagement Leadership
Direct Apply
Posted 28 days ago
UB

Developer Productivity - Technical Senior Product Manager

U.S. BankHopkins, Minnesota, Cincinnati, Ohio, Irving, TexasFull-time
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Compensation$150K - 176K a year

Leading supply chain teams, managing procurement, and developing forecasting systems. | Extensive experience in supply chain, procurement, and data analysis, with leadership skills; no specific technical product management skills or experience mentioned. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Technical Product Managers at U.S. Bank oversee the strategic product management for an assigned technical product line(s) in support of the Enterprise organization’s goals and market needs. Engages with key stakeholders to define, document, and prioritize features; ensures delivery of marketable capabilities for all U.S. Bank engineering teams while collaborating with agile teams. As a Technical Product Manager, you will: -Aligns the strategic vision with cross-functional stakeholders to shape outcome-based product roadmap, product risk, investment areas and success measures. -Drives product development with ownership of backlog and actively engages cross-functional stakeholders to enable faster speed to market. -Manages across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.). -Owns all engagement for assigned technical portfolio regarding the SDLC, e.g., adoption, collaboration. -Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. -Uses performance metrics to drive towards progress on identified strategies and initiatives. -Leverages OKRs (Objectives and Key Results) to drive roadmap priorities Basic Qualifications -Technical Product Management experience Preferred Skills/Experience -Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability -Technical know-how understands the product technical architecture and understands the economics of technical investments -Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience) -Strong collaboration with software engineers to execute product vision and roadmap -Preferred skills: product strategy, vision and planning, product discovery, product development, agile ways of working, enterprise technical alignment and performance measurement and optimization This is a critical, strategic technical product management role that will be integral to Enterprise Technology’s broader Developer Productivity initiative, which is key part of the Enterprise strategy. The selected candidate will play a fundamental role in shaping the Engineering experience and how we harness an AI powered Software Development Lifecycle. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $149,515.00 - $175,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Supply Chain Management
Data Analysis (Power BI, SQL)
Team Leadership
Direct Apply
Posted about 1 month ago
UB

Contact Center Customer Experience Specialist - 24hour Banking (Bilingual - Spanish)

U.S. BankAnywhereOther
View Job
Compensation$42K - 42K a year

Responding to customer inquiries, resolving issues, and acting as a liaison between customers and bank departments. | High school diploma or equivalent, with at least 18 months of customer service experience, and proficiency in computer systems. | Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Pay - $20/hourly We’re looking for talented bilingual Spanish agents to help deliver exceptional service in both languages. Your bilingual expertise is valued here— the role includes a 10% incentive, making the hourly rate roughly $22. If you’re a natural communicator and problem‑solver, we’d love to have you on the team. We are hiring for the March Class! Training starts March 16th, 2026 Shifts: Schedules currently available between 9:00 AM and 12:00 AM CT. Basic Qualifications High school diploma or equivalent Typically, at least 18 months of customer service or related experience Preferred Skills/Experience Effective problem-solving and negotiation skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Proven time management skills and ability to multitask Experience interacting positively with unsatisfied customers Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies Proficient computer navigation skills using a variety of software packages including Microsoft Office applications This is a remote position with preference for candidates residing near the following hubs: Cincinnati, OH Milwaukee, WI Fargo, ND Knoxville, TN Twin Cities, MN St. Louis, MO Owensboro, KY Atlanta, GA Charlotte, NC Oshkosh, WI Dallas, TX Phoenix/Tempe, AZ Portland, OR Location expectations This role is designated as U.S. home-based remote. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Customer Service
Problem Solving
Communication
Direct Apply
Posted about 1 month ago
UB

Project Manager

U.S. BankAnywhereFull-time
View Job
Compensation$112K - 131K a year

Participate in project design, development, and implementation, managing teams and interfacing with resources to ensure successful project completion. | Master's degree or equivalent experience, 10+ years in project management, strong leadership, organizational, and analytical skills, and excellent communication skills. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Participates in the identification, design, development and implementation of assigned projects. Assigned projects may be general or systems related in nature. Interfaces with internal and external resources to ensure successful and timely completion in accordance with user needs. Participates in training users and evaluating the project. Manages performance of the project team and evaluates overall team performance. Basic Qualifications - Master's degree, or equivalent work experience - 10 or more years of experience in project management activities Preferred Skills/Experience - Comprehensive knowledge of assigned business line or functional area - Demonstrated management and leadership skills - Strong organizational and analytical skills - Advanced knowledge of project management - Ability to identify and resolve exceptions and to analyze data - Excellent verbal and written communication skills If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Project Management
Leadership
Organizational Skills
Direct Apply
Posted about 1 month ago
U.S. Bank

Project Analyst – Business Impact Strategy

U.S. BankAnywhereFull-time
View Job
Compensation$80K - 110K a year

Drive operational excellence through process improvement, risk mitigation, workflow analysis, project support, and communication to enhance team and product performance. | Bachelor's degree or equivalent, 6-8 years experience, strong project management and testing knowledge, expertise in policy and regulatory frameworks, and ability to collaborate across stakeholders. | Description: • Serve as a strategic partner to the product team, driving operational excellence through process improvement, risk mitigation, and gap identification • Help streamline workflows, procedures, uncover inefficiencies, and proactively surface risks that could impact delivery or stakeholder outcomes • Ensure that our strategies are not only innovative but also executable and resilient • Support the identification of capability gaps across the product lifecycle, enabling targeted interventions that improve team performance and client impact • Serve as critical support for Project Managers, Access Business and Community Initiatives • Provide project and analytical support to assigned business lines or functional areas • Conduct systems analysis and formulate proposals for workflow enhancements • Analyze costs and estimate savings from proposed changes • Support development and testing of new applications or modifications to existing systems • Draft procedures and maintain systems to monitor and track projects, plans, and data; generate reports for leadership • Develop communication tools to ensure awareness of policies, plans, and project outcomes Requirements: • Bachelor's degree, or equivalent work experience • Six to eight years of related experience • Deep understanding of policies, procedures, products, and regulatory requirements relevant to the business unit • Proven ability to analyze business needs, schedule meetings, plan agendas, and collaborate with cross-functional leaders • Strong project management and testing methodology knowledge • Experience developing test schedules, reviewing testing plans, tracking issues, and reporting results • Expertise in data furnishing, including alignment with industry best practices • Ability to collaborate with industry peers and internal stakeholders to drive innovation and compliance • Must have demonstrated experience working with external policy, emerging regulatory frameworks, and civic or government initiatives, with a proven ability to translate public sector trends into actionable business strategies and product enhancements • Experience in stakeholder reporting and financial health initiatives is highly desirable. Benefits: • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Project Management
Business Analysis
Systems Analysis
Process Improvement
Risk Mitigation
Data Analysis
Testing Methodology
Stakeholder Reporting
Financial Health Initiatives
Verified Source
Posted 5 months ago
UB

Healthcare Credit Analyst (Multiple Levels)

U.S. BankAnywhereFull-time
View Job
Compensation$86K - 102K a year

The Healthcare Credit Analyst is responsible for conducting complete credit analyses, including gathering and interpreting credit information on existing and prospective customers. They will approve credit extensions and make recommendations to decision-makers regarding loans. | Candidates should have a bachelor's degree or equivalent experience, with varying years of underwriting experience depending on the level applied for. Preferred skills include strong analytical abilities and knowledge of credit policies and procedures. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The successful candidate should have prior experience in originating or monitoring a commercial loan portfolio consisting of borrowers in healthcare related industries – including spreading, financial analysis, etc. Responsible for approving the extension of credit and/or making recommendations to the person(s) making the final lending decisions on new, renewal and extension loans to approve or deny the extension of credit. Prior to making the credit decision or advising the person(s) making the final credit decision, the Credit Analyst conducts a complete credit analysis including gathering, analyzing, and interpreting all types of credit information on existing and prospective customers. Reviews customer accounts and portfolios to identify, evaluate and determine the appropriate course of action on potential credit quality issues in order to maximize credit quality and minimize risk and potential loss to the company. May use technological tools, including computer software, to assist in the credit analysis process by helping evaluate a particular credit or a portfolio. The Credit Analyst will use such tools to compare and evaluate possible courses of action and will make recommendations and/or decisions after various possibilities are considered. This active posting is for a Healthcare Credit Analyst role: Healthcare Credit Analyst 4, Healthcare Credit Analyst 5, Healthcare Credit Analyst 6. Below are the basic qualifications and preferred experience for each level of role. Your level of experience will be reviewed and matched to the appropriate job level when you apply to this posting. Healthcare Credit Analyst 4 Basic Qualifications - Bachelor’s degree, or equivalent underwriting experience - Typically one or more years of underwriting experience Preferred Skills/Experience - Underwriting experience focused on credit analysis and analytical skills working with complex healthcare credits - Thorough knowledge of credit analysis, credit administration, credit policy and procedures, and risk analysis - Background in economics, accounting, and/or finance - Excellent verbal and written communication skills - Proficient computer navigation skills using a variety of software packages including EXCEL and nCino Healthcare Credit Analyst 5 Basic Qualifications - Bachelor’s degree, or equivalent underwriting experience - Typically three or more years of underwriting experience Preferred Skills/Experience - Strong underwriting, credit analysis and analytical skills working with complex healthcare credits - In-depth knowledge of credit analysis, credit administration, credit policy and procedures, and risk analysis - Background in economics, accounting, and/or finance - Strong verbal and written communication skills - Proficient computer navigation skills using a variety of software packages – including nCino - Advanced background in MS Office suite of products and skillset with MS Excel Healthcare Credit Analyst 6 Basic Qualifications - Bachelor’s degree, or equivalent underwriting experience - Typically five or more years of underwriting experience Preferred Skills/Experience - Three or more years of advanced underwriting credit analysis and analytical skills working specifically with complex healthcare credits - In-depth knowledge of credit analysis, credit administration, credit policy and procedures, and risk analysis - Background in economics, accounting, and/or finance - Strong verbal and written communication skills - Proficient computer navigation skills using a variety of software packages – including nCino and Credit Lens - Advanced background in MS Office suite of products and skillset with MS Excel This role is posted remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Credit Analysis
Financial Analysis
Risk Analysis
Communication Skills
MS Excel
nCino
Credit Administration
Underwriting Experience
Analytical Skills
Economics
Accounting
Finance
Portfolio Management
Problem Solving
Decision Making
Technological Tools
Direct Apply
Posted 6 months ago
UB

Mortgage Operations Manager - Consumer Direct Processing

U.S. BankAnywhereFull-time
View Job
Compensation$71K - 84K a year

Oversee team workflow, manage performance, provide guidance, collaborate with departments, and implement business plans to enhance service delivery and efficiency. | Bachelor’s degree or equivalent experience, 5-6 years business experience with 1-2 years managerial experience, strong organizational, analytical, communication, and supervisory skills, and knowledge of mortgage lending preferred. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Demonstrates a strong commitment to ensuring a high level of customer service for both internal and external stakeholders. Proactively identifies and implements opportunities to enhance the customer experience, ensuring all interactions are handled with professionalism and a solutions-focused approach. Oversees the processing team's workflow to guarantee work is completed swiftly and accurately. Implements strategies to monitor performance, identify areas for improvement, and maintain rigorous standards of productivity and quality. Provides guidance and support to team members, helping them balance efficiency with meticulous attention to detail to achieve optimal results. Manages and collaborates with support department employees, supervisors and managers on matters regarding departmental process and procedures to improve efficiency and enhance delivery of service to internal partners, customers, regulators, investors and other constituents. Plans, develops, implements and executes business plans for assigned area(s) of responsibility. Basic Qualifications - Bachelor’s degree, or equivalent work experience - Typically five to six years of business-related experience and one to two years of managerial experience Preferred Skills/Experience - Thorough understanding of all aspects of mortgage lending, servicing or operational policies and practices - Strong analytical and decision-making skills - Good organizational and project management skills - Effective interpersonal, verbal and written communication skills - Well-developed knowledge of human resources functions - Effective supervisory and management skills - Ability to prioritize and manage multiple tasks/projects and deadlines simultaneously If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Management
Operations
Customer Service
Project Management
Human Resources
Analytical Skills
Communication
Mortgage Lending Knowledge (Preferred)
Direct Apply
Posted 6 months ago
US Bank

Head of Product and Channel Marketing

US BankAnywhereFull-time
View Job
Compensation$215K - 253K a year

Lead product and channel marketing strategy for payment solutions, manage a high-performing team, and collaborate with executives to drive product adoption and growth. | 10+ years in product marketing with 5+ years senior leadership in fintech, strong payments industry knowledge, MBA preferred, and excellent strategic and communication skills. | At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description The Head of Product and Channel Marketing will be responsible for leading the product and channel marketing function, developing and executing strategic marketing plans that drive adoption, engagement, and usage of payment solutions targeted towards our key segments: SMB, Enterprise, Partners and Developers. This visionary leader must have deep expertise in payments product marketing, digital marketing, strong understanding of market trends, and the ability to collaborate across departments to achieve business goals. The Head of Product Marketing will report directly to the Chief Product Officer (CPO) and work closely with the executive team to shape the future of our product portfolio. Key Responsibilities: • Keep a pulse on industry trends, emerging technologies, and best practices in payments product marketing and drive market intelligence to the product teams to build better products. • Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for differentiation in the payments industry. • Develop and implement comprehensive product marketing strategies that drive growth and market share for our payments solutions targeted towards our key customer segments: SMB, Enterprise, Partners and Developers. • Lead the execution of marketing programs across key channels to maximize reach and impact. • Lead and mentor a high-performing product and channel marketing team, fostering a culture of innovation, collaboration, and excellence. • Oversee the creation of compelling marketing content, including product collateral, presentations, case studies, and whitepapers fit for the segment and the distribution channels. • Proven experience in leading digital marketing strategies to drive demand generation and elevate product visibility across channels. • Collaborate with product management, strategy, sales, education and other departments to ensure successful product launches and go-to-market strategies. Help launch Beta programs where necessary and make customer referenceable. • Define and communicate the value proposition of our payments products to internal and external stakeholders, including customers, partners, and media. • Commercialize products to market. • Monitor and analyze key performance metrics to assess the success of marketing initiatives (Offline and Online) and make data-driven recommendations for improvement. • Collaborate with the corporate marketing teams to have effective presence at industry events, conferences, and customer meetings to promote products and build brand and product awareness. Qualifications: • Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred. • Minimum of 10 years of experience in product marketing, with at least 5 years in a senior leadership role within the fintech industry. • Proven track record of developing and executing successful product marketing strategies with demonstrated growth. • Strong leadership and team management skills, with the ability to inspire and motivate a diverse team with a mind-set to upskill the team where necessary. • Excellent analytical, strategic thinking, and problem-solving skills. • Exceptional communication and presentation skills, with the ability to influence and build relationships with cross functional stakeholders at all levels. • Strong executive presence to drive effective presentations for the C-suite. • Deep understanding of the payments landscape, including regulatory environment, market trends, and customer needs. • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $214,795.00 - $252,700.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Payments product marketing
Digital marketing strategies
Market research and competitive analysis
Team leadership and mentoring
Cross-functional collaboration
Go-to-market strategy
Data-driven decision making
Executive communication
Verified Source
Posted 6 months ago

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