URBAN DESIGN SPECIALISTS LLC

Manage daily studio operations, staff scheduling and supervision, client experience, sales tracking, marketing support, and financial and administrative tasks. | 2+ years of operations or team leadership experience, preferably in fitness/wellness, strong communication and organizational skills, familiarity with CRM platforms like Mindbody or Bookee, and passion for wellness. | Operations Manager - Pilates Studio Location: 13448 Beach Ave, Unit 1, Marina Del Rey, 90292 Employment Type: Full-Time Compensation: $55,000-$70,000 DOE + performance-based bonuses + studio perks Reports to: Studio Owner/Director About Us At BASI Pilates Marina Del Rey, we're more than just a Pilates studio - we're a vibrant, welcoming community rooted in mindful movement, client care, and quality instruction. With 7 state-of-the-art reformers and a passionate team of instructors and front desk staff, we're on a mission to make every class an exceptional experience. We're looking for a driven, organized, and people-focused Operations Manager to lead our day-to-day studio operations. Role Overview The Operations Manager ensures the studio runs efficiently and smoothly, creating a seamless experience for both clients and staff. You'll be the go-to person for managing schedules, supporting staff, handling client needs, and keeping everything on track - from inventory to instructor subs. Key Responsibilities Studio Operations Oversee daily operations, including studio opening/closing procedures Maintain studio cleanliness, supplies, and equipment upkeep Manage class schedule, instructor coverage, and booking software (e.g., Mindbody, Bookee) Staff Management Schedule and supervise 2 front desk team members Support instructor team (sub coordination, communication, team meetings) Onboard, train, and develop staff in collaboration with the owner Client Experience Resolve client concerns with empathy and efficiency Oversee intro offer performance and client retention workflows Ensure a consistent, high-quality front desk and studio experienceSales & Business Support Track and report on membership sales, renewals, and intro offer conversions Support marketing campaigns and community events Manage retail inventory and merchandise restocking Financial & Admin Support Assist with payroll input and staff hours tracking Monitor studio KPIs (attendance, revenue, retention) Communicate studio needs and insights to ownership regularly What We're Looking For 2+ years of operations, studio management, or team leadership experience (fitness/wellness background preferred) Excellent communication and organizational skills Friendly, proactive, and solutions-oriented mindset Familiarity with Mindbody, Bookee, Mariana Tek, or similar CRM platforms Passion for wellness, Pilates, and team-building Perks Unlimited studio classes Team discounts on retail Paid time off Monthly performance bonuses based on studio growth goals To Apply Send your resume and a short note about why you're passionate about this role to: info@basipilatesmarina.com

Manage daily studio operations, staff scheduling and training, client experience, sales tracking, and financial administration to ensure smooth studio functioning. | At least 2 years of operations or team leadership experience, preferably in fitness/wellness, strong communication and organizational skills, and familiarity with studio CRM platforms. | Job DescriptionJob DescriptionOperations Manager - Pilates StudioLocation: 13448 Beach Ave, Unit 1, Marina Del Rey, 90292Employment Type: Full-TimeCompensation: $55,000-$70,000 DOE + performance-based bonuses + studio perksReports to: Studio Owner/DirectorAbout UsAt BASI Pilates Marina Del Rey, we're more than just a Pilates studio - we're a vibrant, welcomingcommunity rooted in mindful movement, client care, and quality instruction. With 7 state-of-the-artreformers and a passionate team of instructors and front desk staff, we're on a mission to makeevery class an exceptional experience. We're looking for a driven, organized, and people-focusedOperations Manager to lead our day-to-day studio operations.Role OverviewThe Operations Manager ensures the studio runs efficiently and smoothly, creating a seamlessexperience for both clients and staff. You'll be the go-to person for managing schedules, supportingstaff, handling client needs, and keeping everything on track - from inventory to instructor subs.Key ResponsibilitiesStudio Operations- Oversee daily operations, including studio opening/closing procedures- Maintain studio cleanliness, supplies, and equipment upkeep- Manage class schedule, instructor coverage, and booking software (e.g., Mindbody, Bookee)Staff Management- Schedule and supervise 2 front desk team members- Support instructor team (sub coordination, communication, team meetings)- Onboard, train, and develop staff in collaboration with the ownerClient Experience- Resolve client concerns with empathy and efficiency- Oversee intro offer performance and client retention workflows- Ensure a consistent, high-quality front desk and studio experienceSales & Business Support- Track and report on membership sales, renewals, and intro offer conversions- Support marketing campaigns and community events- Manage retail inventory and merchandise restockingFinancial & Admin Support- Assist with payroll input and staff hours tracking- Monitor studio KPIs (attendance, revenue, retention)- Communicate studio needs and insights to ownership regularlyWhat We're Looking For- 2+ years of operations, studio management, or team leadership experience (fitness/wellnessbackground preferred)- Excellent communication and organizational skills- Friendly, proactive, and solutions-oriented mindset- Familiarity with Mindbody, Bookee, Mariana Tek, or similar CRM platforms- Passion for wellness, Pilates, and team-buildingPerks- Unlimited studio classes- Team discounts on retail- Paid time off- Monthly performance bonuses based on studio growth goalsTo ApplySend your resume and a short note about why you're passionate about this role to:info@basipilatesmarina.com