UPS

Manage brokerage project implementations including planning, communication, risk mitigation, and coordination with business and IT teams to ensure successful launches. | Requires brokerage experience, product management or business analyst experience in technology, ability to translate business needs into IT requirements, and preferred experience with Azure DevOps and Salesforce. | Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: The Brokerage Implementation Manager manages the overall project implementation for on-boarding new and penetration business. This includes project communications, project planning, risk mitigation, resource coordination, issue resolution, training and other tasks required to successfully go-live. The Implementation Manager works with Business Development, Operational stakeholders, and customers to identify implementation criteria, and acts as the primary contact throughout the project's implementation. This position manages specialists. Job Duties Leads Brokerage Projects Works closely with the business operation, customers, and the development team to ensure a successful project launch. Provides process improvement through technology for internal and external customers. Examines customer concerns to design process improvements, reduce churn, and increase organic growth. Maintains collaboration with stakeholders to define criteria and constraints associated with implementation scope and deployment strategy. Voice of Customer and maintenance on projects deployed, providing feedback and best practices to the development team for technology enhancements. Implementation Phases for Multiple Teams Liaison for Customers, Business Stakeholders, & the IT Development Teams. Translate Customer & Business Operational needs into user requirements for the Development Teams to implement successfully. Manages the implementation roll-out plans to ensure effective project implementations. Serves as the project implementation primary contact and cross-functional team leader to identify implementation criteria, obtain stakeholder buy-in, and support cross-functional communications. User Acceptance Testing and Project Reporting Status Oversees focus meetings with users (i.e., internal and external customers) prior to Production Deployments to identify needed modifications for products and processes. Manages testing process and reviews test results to ensure modifications to product and processes occur as needed. Reviews user feedback to identify improvements for the implementation process of future models, sites, groups, and customers. Qualifications: Brokerage experience - Required Product management and/or business analyst experience in the technology environment Experience with requirements gathering for technology projects. Ability to translate the business need into user stories for the IT Development Teams Ability to manage multiple technical projects across the GFF Brokerage Network Azure DevOps experience preferred. Salesforce experience preferred. Foreign Trade Zone experience preferred. Other Criteria: Job Grade: 30C Shift: Monday through Friday 8am-5pm EST w/ the potential for OT based on demand. Job Level: 77 - Supervisor Deadline to Apply: December 4th, 2025. Compensation & Benefits: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $76,440/year to $141,720/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Manage brokerage project implementations including planning, communication, risk mitigation, training, and stakeholder coordination to ensure successful go-lives. | Brokerage experience, product management or business analyst experience in technology, ability to translate business needs into user stories, and manage multiple technical projects; Azure DevOps and Salesforce experience preferred. | Job Description ​ Before you apply to a job, select your language preference from the options available at the top right of this page. ​ Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. ​ The Brokerage Implementation Manager ​ The Brokerage Implementation Manager manages the overall project implementation for on-boarding new and penetration business. This includes project communications, project planning, risk mitigation, resource coordination, issue resolution, training and other tasks required to successfully go-live. The Implementation Manager works with Business Development, Operational stakeholders, and customers to identify implementation criteria, and acts as the primary contact throughout the project's implementation. This position manages specialists. ​ Job Duties ​ Leads Brokerage Projects ​ • Works closely with the business operation, customers, and the development team to ensure a successful project launch. • Provides process improvement through technology for internal and external customers. • Examines customer concerns to design process improvements, reduce churn, and increase organic growth. • Maintains collaboration with stakeholders to define criteria and constraints associated with implementation scope and deployment strategy. • Voice of Customer and maintenance on projects deployed, providing feedback and best practices to the development team for technology enhancements. ​ Implementation Phases for Multiple Teams ​ • Liaison for Customers, Business Stakeholders, & the IT Development Teams. • Translate Customer & Business Operational needs into user requirements for the Development Teams to implement successfully. • Manages the implementation roll-out plans to ensure effective project implementations. • Serves as the project implementation primary contact and cross-functional team leader to identify implementation criteria, obtain stakeholder buy-in, and support cross-functional communications. ​ User Acceptance Testing and Project Reporting Status ​ • Oversees focus meetings with users (i.e., internal and external customers) prior to Production Deployments to identify needed modifications for products and processes. • Manages testing process and reviews test results to ensure modifications to product and processes occur as needed. • Reviews user feedback to identify improvements for the implementation process of future models, sites, groups, and customers. ​ Qualifications: ​ • Brokerage experience - Required • Product management and/or business analyst experience in the technology environment • Experience with requirements gathering for technology projects. • Ability to translate the business need into user stories for the IT Development Teams • Ability to manage multiple technical projects across the GFF Brokerage Network • Azure DevOps experience preferred. • Salesforce experience preferred. • Foreign Trade Zone experience preferred. ​ Other Criteria: ​ • Job Grade: 30C • Shift: Monday through Friday 8am-5pm EST w/ the potential for OT based on demand. ​ Job Level: 77 - Supervisor ​ Deadline to Apply: December 4th, 2025. ​ Compensation & Benefits: ​ Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $76,440/year to $141,720/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program. ​ Employee Type: ​ Permanent ​ UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. ​ Other Criteria: ​ UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. ​ Basic Qualifications: ​ Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Drive new business acquisition through prospecting, lead generation, sales strategy execution, client presentations, negotiation, and cross-functional collaboration. | Proven B2B sales success, strong communication and presentation skills, understanding of logistics, self-motivation, willingness to travel, and preferably a bachelor's degree in business or marketing. | Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position will support a territory including Sterling Heights, MI, St. Clair Shores, MI, and Roseville, MI Summary As a Business Development Supervisor, you will play a crucial role in driving our company's growth by identifying and acquiring new business opportunities. You will be responsible for developing and implementing effective sales strategies to reach and exceed sales targets. This role requires a combination of strong interpersonal skills, strategic thinking, and a results-oriented mindset. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities Prospecting and Lead Generation • Identify and research potential clients through various channels. • Generate new leads and opportunities through cold calling, networking, and other outreach methods. • Collaborate with marketing teams to leverage inbound leads and campaigns. Value Analysis and Presentation • Conduct compelling presentations to showcase our products/services and highlight their value proposition. • Effectively communicate the benefits of our solutions to potential clients. Market and Product Communication • Understand clients' needs and tailor solutions to meet their specific requirements. • Demonstrates comprehensive understanding of product components, design, features and benefits when communicating product features or design and tailoring the message to meet customer needs. Sales Strategy and Planning • Develop and execute a strategic sales plan to achieve and exceed sales targets. • Analyze market trends and competitor activities to identify new opportunities. Negotiation and Closing • Negotiate terms and conditions with potential clients to secure new business. • Close deals efficiently while ensuring customer satisfaction. Collaboration • Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience. Qualifications • Proven track record of success in B2B sales, with a focus on new business acquisition. • Strong understanding of logistics and the ability to articulate our value proposition effectively. • Excellent communication and presentation skills. • Self-motivated with a results-oriented mindset. • Ability to thrive in a fast-paced, dynamic work environment. • Willing to travel. • Bachelor’s degree in business, marketing, or a related field (preferred). • Applicants must be currently located in the same geographic area as the position or willing to self-relocate, as relocation assistance is not available. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Manage a large portfolio of smaller customers to drive satisfaction, retention, and growth through issue management, value creation, and territory oversight. | 0-4 years experience in customer success or related roles, SMB account management experience, strong organizational and communication skills. | Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description This position will support a territory including Lawrence, MA, Haverhill, MA, and Methuen Town, MA Summary The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities Issue Management • Serve as the primary point of contact and advocate for assigned accounts. • Handle routine customer inquiries with standardized solutions while escalating complex issues as needed. • Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. Value Creation / Proposals • Proactively engage existing customers to enhance value and prevent churn. • Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas. • Identify low-touch upsell opportunities and guide customers to resources for additional value. • Develop strategies for upselling / cross-selling opportunities to drive account growth. • Drive product adoption and educate customers on products and services. Territory Management • Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability. • Monitor customer health metrics to measure satisfaction and prevent churn. Feedback Collection • Update UPS DRIVE with retention data, planning next steps for churn prevention / growth. Qualifications • 0–4 years in customer success, support, or related customer-facing roles. • SMB account management experience. • Ability to manage multiple customer engagements through strong organizational skills. • Data-driven mindset. • Excellent written communication skills. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Pay Range The salary range for this position is $64,680.00/year to $113,220.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

Drive business growth by identifying new clients, developing sales strategies, presenting value propositions, negotiating deals, and collaborating with cross-functional teams. | Proven B2B sales success, strong communication and presentation skills, understanding of logistics, results-oriented mindset, willingness to travel, and preferably a bachelor's degree in business or marketing. | Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position will support a territory including Saginaw, MI, Midland, MI, and Bay City, MI Summary As a Business Development Supervisor, you will play a crucial role in driving our company's growth by identifying and acquiring new business opportunities. You will be responsible for developing and implementing effective sales strategies to reach and exceed sales targets. This role requires a combination of strong interpersonal skills, strategic thinking, and a results-oriented mindset. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities Prospecting and Lead Generation • Identify and research potential clients through various channels. • Generate new leads and opportunities through cold calling, networking, and other outreach methods. • Collaborate with marketing teams to leverage inbound leads and campaigns. Value Analysis and Presentation • Conduct compelling presentations to showcase our products/services and highlight their value proposition. • Effectively communicate the benefits of our solutions to potential clients. Market and Product Communication • Understand clients' needs and tailor solutions to meet their specific requirements. • Demonstrates comprehensive understanding of product components, design, features and benefits when communicating product features or design and tailoring the message to meet customer needs. Sales Strategy and Planning • Develop and execute a strategic sales plan to achieve and exceed sales targets. • Analyze market trends and competitor activities to identify new opportunities. Negotiation and Closing • Negotiate terms and conditions with potential clients to secure new business. • Close deals efficiently while ensuring customer satisfaction. Collaboration • Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience. Qualifications • Proven track record of success in B2B sales, with a focus on new business acquisition. • Strong understanding of logistics and the ability to articulate our value proposition effectively. • Excellent communication and presentation skills. • Self-motivated with a results-oriented mindset. • Ability to thrive in a fast-paced, dynamic work environment. • Willing to travel. • Bachelor’s degree in business, marketing, or a related field (preferred). • Applicants must be currently located in the same geographic area as the position or willing to self-relocate, as relocation assistance is not available. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Drive new business acquisition through prospecting, sales strategy development, client presentations, negotiation, and collaboration with cross-functional teams. | Proven B2B sales success, strong communication and presentation skills, understanding of logistics, self-motivation, willingness to travel, and preferably a bachelor's degree in business or marketing. | Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position will support a territory including Saginaw, MI, Midland, MI, and Bay City, MI Summary As a Business Development Supervisor, you will play a crucial role in driving our company's growth by identifying and acquiring new business opportunities. You will be responsible for developing and implementing effective sales strategies to reach and exceed sales targets. This role requires a combination of strong interpersonal skills, strategic thinking, and a results-oriented mindset. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities Prospecting and Lead Generation Identify and research potential clients through various channels. Generate new leads and opportunities through cold calling, networking, and other outreach methods. Collaborate with marketing teams to leverage inbound leads and campaigns. Value Analysis and Presentation Conduct compelling presentations to showcase our products/services and highlight their value proposition. Effectively communicate the benefits of our solutions to potential clients. Market and Product Communication Understand clients' needs and tailor solutions to meet their specific requirements. Demonstrates comprehensive understanding of product components, design, features and benefits when communicating product features or design and tailoring the message to meet customer needs. Sales Strategy and Planning Develop and execute a strategic sales plan to achieve and exceed sales targets. Analyze market trends and competitor activities to identify new opportunities. Negotiation and Closing Negotiate terms and conditions with potential clients to secure new business. Close deals efficiently while ensuring customer satisfaction. Collaboration Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience. Qualifications Proven track record of success in B2B sales, with a focus on new business acquisition. Strong understanding of logistics and the ability to articulate our value proposition effectively. Excellent communication and presentation skills. Self-motivated with a results-oriented mindset. Ability to thrive in a fast-paced, dynamic work environment. Willing to travel. Bachelor’s degree in business, marketing, or a related field (preferred). Applicants must be currently located in the same geographic area as the position or willing to self-relocate, as relocation assistance is not available. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Load, unload, and sort packages efficiently while maintaining accuracy and safety. | Ability to lift up to 70 lbs, reliable, detail-oriented, legal right to work in the U.S., and stamina for fast-paced physical work. | Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy - you could even get a job offer in 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process. 4) Receive your job offer and schedule your first day of work. Who exactly are UPS Warehouse Workers? Also known as package handlers, many of our warehouse workers load/unload packages in and out of UPS trailers or our signature brown trucks. Others sort packages to ensure they make it to the right destination. They are a collaborative, energetic team- and they enjoy fast-paced work. So, what does it take to make it through a busy shift moving boxes and packages? • The ability to lift up to 70 lbs • Stamina - this is a workout like no other! • Legal right to work in the U.S. • An eye for detail • Reliable and responsible • And a good pair of sturdy work shoes What's in it for you? • Excellent weekly pay • Growth opportunities • 401(k) • Defined-benefit pension plan • Medical, dental, and vision after waiting period • $0 healthcare premium • Paid vacation • Paid Sick and Family and Medical Leave time as required by law • Paid holidays • Discounted Employee Stock Purchase Program • Employee Assistance Program So, what is UPS all about? Well, you're probably already familiar with us - we're the brown trucks delivering everything from diapers, dish towels and holiday gifts to college care packages and life-saving medicines. But we're more than that. We're also hardworking, efficient package handlers and friendly, focused drivers. We're professionals working in finance, technology, engineering, marketing, and more. We are building our business ethically, sustainably, and in an environmentally conscientious way. We are here to deliver what matters - to customers, communities, colleagues, the world, and you and your career. Thebase pay for this position is $21.00/hour Employment Type: OTHER

Drive business growth by identifying new clients, developing sales strategies, presenting product value, negotiating deals, and collaborating with cross-functional teams. | Proven B2B sales success, strong communication and presentation skills, understanding of logistics, self-motivation, willingness to travel, and preferably a bachelor's degree in business or marketing. | Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position will support a territory including Sterling Heights, MI, St. Clair Shores, MI, and Roseville, MI Summary As a Business Development Supervisor, you will play a crucial role in driving our company's growth by identifying and acquiring new business opportunities. You will be responsible for developing and implementing effective sales strategies to reach and exceed sales targets. This role requires a combination of strong interpersonal skills, strategic thinking, and a results-oriented mindset. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities Prospecting and Lead Generation Identify and research potential clients through various channels. Generate new leads and opportunities through cold calling, networking, and other outreach methods. Collaborate with marketing teams to leverage inbound leads and campaigns. Value Analysis and Presentation Conduct compelling presentations to showcase our products/services and highlight their value proposition. Effectively communicate the benefits of our solutions to potential clients. Market and Product Communication Understand clients' needs and tailor solutions to meet their specific requirements. Demonstrates comprehensive understanding of product components, design, features and benefits when communicating product features or design and tailoring the message to meet customer needs. Sales Strategy and Planning Develop and execute a strategic sales plan to achieve and exceed sales targets. Analyze market trends and competitor activities to identify new opportunities. Negotiation and Closing Negotiate terms and conditions with potential clients to secure new business. Close deals efficiently while ensuring customer satisfaction. Collaboration Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience. Qualifications Proven track record of success in B2B sales, with a focus on new business acquisition. Strong understanding of logistics and the ability to articulate our value proposition effectively. Excellent communication and presentation skills. Self-motivated with a results-oriented mindset. Ability to thrive in a fast-paced, dynamic work environment. Willing to travel. Bachelor’s degree in business, marketing, or a related field (preferred). Applicants must be currently located in the same geographic area as the position or willing to self-relocate, as relocation assistance is not available. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Load and unload packages efficiently in a fast-paced warehouse environment while maintaining safety and teamwork. | Ability to lift up to 70 lbs, stamina for physical work, legal right to work in the U.S., attention to detail, reliability, and appropriate work shoes. | Seasonal Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process. 4) Receive your job offer and schedule your first day of work. UPS Seasonal Warehouse Workers Also known as seasonal package handlers, many of our seasonal warehouse workers load/unload packages in and out of UPS trailers or our signature brown trucks. Many of our employees start out as seasonal employees. They are a collaborative, energetic team who enjoy fast-paced work. What you’ll need: • The ability to lift up to 70 lbs • Stamina – this is a workout like no other! • Legal right to work in the U.S. • An eye for detail • Reliable and responsible • And a really good pair of sturdy work shoes Industry-leading Benefits: • Excellent weekly pay • Safe work environment • Growth potential* • No experience necessary • This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! SHIFT YOUR PURPOSE So, what is UPS all about? Well, you’re probably already familiar with us – we’re the brown trucks delivering everything from diapers and dish towels to holiday gifts and college care packages to life-saving medicines. But we’re more than that. We’re also hardworking, efficient package handlers and friendly, focused drivers. We’re professionals working in finance, IT, engineering, marketing, and more. We are building our business ethically, safely, sustainably, and in an environmentally conscientious way. We are here to deliver what truly matters – to customers, communities, colleagues, the world, and you and your career.

Load, unload, and sort packages in a fast-paced airport warehouse environment, ensuring safety and efficiency. | Ability to lift up to 70 lbs, stamina for physical work, legal right to work in the U.S., reliability, and attention to detail. | Seasonal Airport Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process and schedule a biometric appointment. 4) Attend a biometric appointment (at this appointment we will take your fingerprint so that we can get you security clearance prior to your first day) with all the necessary identification - Form I-9 Acceptable Documents | USCIS 5) Schedule your first day of work. Seasonal Airport Warehouse Worker UPS Seasonal Airport Warehouse Workers, also known as package handlers, work in an innovative facility that serves as the center point of our worldwide air network. Some of the airport warehouse workers load/unload and sort package volume inside the facility. While another group load and unload various UPS aircraft outdoors using UPS equipment. To work with the team around the UPS aircraft, you need to have a valid driver’s license. No matter where you work at the airport, you will join a collaborative, energetic team and who enjoys fast-paced work. What you’ll need: • The ability to lift up to 70 lbs • Stamina – this is a workout like no other! • Ability to work at elevated heights • Legal right to work in the U.S. • An eye for detail • Reliable and responsible • And a good pair of sturdy work shoes Industry-leading Benefits: • Competitive weekly pay • Safe work environment • Potential to move into a permanent role* • No experience necessary • This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! SHIFT YOUR PURPOSE So, what is UPS all about? Well, you’re probably already familiar with us – we’re the brown trucks delivering everything from diapers, dish towels and holiday gifts to college care packages and life-saving medicines. But we’re more than that. We’re also hardworking, efficient package handlers and friendly, focused drivers. We’re professionals working in finance, technology, engineering, marketing, and more. We are building our business ethically, sustainably, and in an environmentally conscientious way. We are here to deliver what matters – to customers, communities, colleagues, the world, and you and your career. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Load and unload packages efficiently in a fast-paced warehouse environment while maintaining safety and teamwork. | Ability to lift up to 70 lbs, stamina for physical work, legal right to work in the U.S., reliability, attention to detail, and wearing sturdy work shoes. | Seasonal Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy - and you could even schedule your first day of work within 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process. 4) Receive your job offer and schedule your first day of work. UPS Seasonal Warehouse Workers Also known as seasonal package handlers, many of our seasonal warehouse workers load/unload packages in and out of UPS trailers or our signature brown trucks. Many of our employees start out as seasonal employees. They are a collaborative, energetic team who enjoy fast-paced work. What you'll need: • The ability to lift up to 70 lbs • Stamina - this is a workout like no other! • Legal right to work in the U.S. • An eye for detail • Reliable and responsible • And a really good pair of sturdy work shoes Industry-leading Benefits: • Excellent weekly pay • Safe work environment • Growth potential* • No experience necessary • This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! SHIFT YOUR PURPOSE So, what is UPS all about? Well, you're probably already familiar with us - we're the brown trucks delivering everything from diapers and dish towels to holiday gifts and college care packages to life-saving medicines. But we're more than that. We're also hardworking, efficient package handlers and friendly, focused drivers. We're professionals working in finance, IT, engineering, marketing, and more. We are building our business ethically, safely, sustainably, and in an environmentally conscientious way. We are here to deliver what truly matters - to customers, communities, colleagues, the world, and you and your career. Employment Type: OTHER

Load and unload packages efficiently in a fast-paced warehouse environment while maintaining safety and teamwork. | Ability to lift up to 70 lbs, stamina for physical work, reliability, attention to detail, and legal right to work in the U.S. | Seasonal Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy - and you could even schedule your first day of work within 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process. 4) Receive your job offer and schedule your first day of work. UPS Seasonal Warehouse Workers Also known as seasonal package handlers, many of our seasonal warehouse workers load/unload packages in and out of UPS trailers or our signature brown trucks. Many of our employees start out as seasonal employees. They are a collaborative, energetic team who enjoy fast-paced work. What you'll need: • The ability to lift up to 70 lbs • Stamina - this is a workout like no other! • Legal right to work in the U.S. • An eye for detail • Reliable and responsible • And a really good pair of sturdy work shoes Industry-leading Benefits: • Excellent weekly pay • Safe work environment • Growth potential* • No experience necessary • This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! SHIFT YOUR PURPOSE So, what is UPS all about? Well, you're probably already familiar with us - we're the brown trucks delivering everything from diapers and dish towels to holiday gifts and college care packages to life-saving medicines. But we're more than that. We're also hardworking, efficient package handlers and friendly, focused drivers. We're professionals working in finance, IT, engineering, marketing, and more. We are building our business ethically, safely, sustainably, and in an environmentally conscientious way. We are here to deliver what truly matters - to customers, communities, colleagues, the world, and you and your career. Employment Type: OTHER

Support multiple customer accounts by ensuring service reliability, managing customer relationships, facilitating performance meetings, and supervising program management support staff. | Must be authorized to work in the U.S. and capable of managing customer accounts with supervisory responsibilities in a program management environment. | Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: The Program Management Supervisor I serves as a supporting point of contact for multiple customer accounts. He/She provides local support for customer accounts and may perform supervisory activities within the Program Management organization. This position ensures service reliability and execution, customer retention and growth, and a positive customer relationship with UPS. The Program Management Supervisor I serves clients with issue resolution, response tracking, notification of events impacting clients, managing service expectations, and conducting customer surveys. He/She facilitates performance meetings and business reviews, manages standard operating procedures (SOPs) and statements of work (SOWs), and identifies opportunities for account penetration. This position may manage administrative Program Management support representatives who each support multiple accounts. Location: This position is a fully remote opportunity. Internal Salary Grade: 20C Compensation and Benefits: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,640/year to $105,060/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Support multiple customer accounts by managing service reliability, issue resolution, customer retention, and conducting performance reviews while supervising program management support staff. | Experience in customer account support, issue resolution, managing service expectations, SOPs and SOWs, conducting business reviews, and optionally supervising support representatives. | Description: • The Program Management Supervisor I serves as a supporting point of contact for multiple customer accounts. • Provides local support for customer accounts and may perform supervisory activities within the Program Management organization. • Ensures service reliability and execution, customer retention and growth, and a positive customer relationship with UPS. • Serves clients with issue resolution, response tracking, notification of events impacting clients, managing service expectations, and conducting customer surveys. • Facilitates performance meetings and business reviews, manages SOPs and SOWs, and identifies opportunities for account penetration. • May manage administrative Program Management support representatives who each support multiple accounts. • Location: This position is a fully remote opportunity. Requirements: • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. • Ability to serve as a supporting point of contact for multiple customer accounts • Experience in issue resolution, response tracking, and notification of events impacting clients • Experience managing service expectations, customer surveys, performance meetings and business reviews • Experience managing standard operating procedures (SOPs) and statements of work (SOWs) and identifying account penetration opportunities • May supervise administrative Program Management support representatives who each support multiple accounts Benefits: • Medical/prescription drug coverage • Dental coverage • Vision coverage • Flexible Spending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment • Disability Income Protection Plan • Employee Assistance Program • 401(k) retirement program • Vacation • Paid Holidays and Personal time • Paid Sick and Family and Medical Leave time as required by law • Discounted Employee Stock Purchase Program

Manage SMB customer relationships for brokerage products, collect and analyze customer feedback and sales data, drive revenue growth and churn reduction initiatives, and manage customer profiles and SOPs within the Customer Care Platform. | At least 1 year of Customs Brokerage Operations experience and customer-facing experience are required; Customs Brokerage license and CargoWise/SalesForce experience preferred; must be detail oriented and able to travel occasionally. | Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: UPS GFF Brokerage is seeking a dynamic Customer Experience Supervisor to manage customer relationships for Brokerage products across hundreds of Small and Medium Business (SMB) customers. This position manages customer relationships utilizing frequent communication and documentation of actionable items that can be applied to improve customer experience. This position collects Net Promoter Scores (NPS) for through communication and interactions with customers, documentation of gathered information, and implementation of action items in partnership with Brokerage Operations, helps to grow revenue and reduce churn. Responsibilities and Duties - Collects Voice of the Customer (VOC) Feedback (Issues and Successes), Net Promoter Service Scores, and Sales Data - Manages and evaluates Small and Medium Business (SMB) VOC data, presents findings to Brokerage Operations, and assists in the resolution of issues - Drives awareness and improvement initiatives focused on revenue and churn - Documents corrective action plans - Generates Customer Metric Summary reports - Manages customer profiles within online Customer Care Platform that is viewable to the Brokerage Product network - Manages customer Standard Operating Procedures (SOP) within the online Customer Care Platform including customer review and sign off - Identifies gaps in customer service trainings and partners with trainers to update training materials - Conducts new business implementation audits to ensure accuracy of account set up - Conducts organic growth discussions to aid in brokerage revenue growth - Manages special projects as assigned Knowledge and Skills - Possesses at least 1 year of Customs Brokerage Operations experience - Required - Possesses customer facing experience - Required - CargoWise - SalesForce experience - Preferred - Customs Brokerage license - Preferred - Applies service, product, and customer technology knowledge - Assesses business needs - Conducts customer analysis - Detail oriented - Generates reports - Problem solver - Creative / Enjoys Ideation - Creates strategic customer partnership - Availability to travel to customer meetings (less than 10%) Other Criteria - This is a remote position - Job Grade: 20C - Supervisor - Schedule/typical working hours: Monday-Friday 9am to 5pm ET - Last day to apply: September 8th -2025 Compensation and Benefits: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,640/year in our lowest geographic market up to $105,060/year in our highest geographic market. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.