Universal Technical Institute

Lead and coordinate large-scale IT construction and integration projects within educational or enterprise environments, ensuring timely delivery, stakeholder alignment, and operational readiness. | Requires extensive experience in IT program management, construction coordination, vendor management, and stakeholder engagement, with a PMP certification preferred. | Overview The IT Program Manager provides strategic leadership across multiple interrelated IT projects within enterprise programs. This role manages program resources, budgets, risks, cross-functional dependencies, and ensures delivery of integrated solutions that support long-term business value. The IT Program Manager leads governance structures, facilitates executive stakeholder engagement, and oversees change management and benefits realization across the program lifecycle. Pay Range: $108,000 - $150,000 What We Offer: Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) Retirement Matching: 50% match on the first 6% of your contributions after 90 days Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby Competitive Insurance: Health, vision, and dental coverage for you and your dependents Pet Insurance: Competitive coverage for your furry family members through ASPCA Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities • Define and drive program vision, ensuring alignment with enterprise strategy and long-term business goals• Lead planning and execution of enterprise programs composed of multiple related IT projects, ensuring delivery on time, within scope, and within budget• Establish and monitor KPIs and OKRs to evaluate program success and inform strategic adjustments• Influence executive decision-making by providing insights on program performance, risks, and opportunities• Lead governance structures and steering committees to ensure strategic alignment and stakeholder engagement• Oversee change management and communication strategies across program initiatives• Ensure benefits realization and post-implementation value tracking• Coordinate internal resources and third parties/vendors to allocate resources efficiently across various projects• Review technical developments and work with teams to develop viable solutions to challenges encountered during project execution• Develop integrated program plans and manage program budgets, timelines, risks, and interdependencies• Prepare and present program status reports and dashboards to senior leadership • Other duties as assigned Qualifications Education / Experience: • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field (required)• Master’s degree (preferred)• Ten (10) years of experience in IT program and project management, including enterprise-level initiatives (required)• Experience in management of complex, cross-functional IT initiatives• Expert understanding of Program Management, and Adaptive Project Management methodologies as well as agile frameworks and ways of working Licenses / Certifications: • PMP Certification (Required)• PgMT Certification (preferred)• Valid, state-issued driver's license (required) Program Planning & Design Coordination Establish the IT Build-of-Materials (BOM) and standards package (network, Wi‑Fi, cabling, MDF/IDF, classroom AV, digital signage, security integrations) and ensure it is incorporated into the project design documents (schematic design, DD, CD). Produce IT construction phasing plans and milestones synchronized with the GC schedule (e.g., long‑lead equipment procurement, rough‑in, cable pulls, device install, SAT/commissioning). Create a risk register specific to construction programs (supply chain, lead times, site access, power readiness, AHJ inspections) with mitigation and contingency plans. Procurement & Financial Management Own the IT construction budget (CapEx/OpEx), including cost tracking by building/phase, change‑order review, and monthly earned-value reporting (PV/EV/AC). Ensure warranty, spares, and lifecycle planning (refresh cycles; support models) are captured before handover. Construction Execution & Site Readiness Lead weekly IT–GC coordination meetings; align IT tasks to look‑ahead schedules; resolve field issues (pathways, penetrations, mounting, power/data drops) rapidly. Manage vendors performing structured cabling, network installs, classroom AV integration, endpoint staging/imaging, and application enablement; enforce QA checkpoints. Coordinate cutover plans (network activation, security systems integration, classroom tech commissioning) with Facilities, Security, and Academic units. Testing, Commissioning & Handover Define and execute Site Acceptance Test (SAT) scripts per room type (Wi‑Fi heat maps, AV signal paths, audio intelligibility, camera coverage, device manageability). Produce As‑Built documentation (updated drawings, device inventories, IP addressing, configs, rack elevations, wiring schedules) and store in the CMMS/ITSM knowledge base. Lead training & change management for faculty/staff (quick‑start guides, micro‑videos, helpdesk readiness, first‑week hypercare). [IT Program...121-142302 | Word] Governance & Stakeholder Management Operate a Program Steering Committee (Facilities, Academics, Security, Finance, IT) with dashboards on schedule, budget, risks, and decisions. [IT Program...121-142302 | Word] Ensure compliance with code and standards (ADA/assistive listening, fire/life safety clearances for AV mounts, low‑voltage labeling, cybersecurity baselines). Operational Readiness & Post‑Occupancy Stand up hypercare: accelerated incident response, on‑site IT presence, rapid defect resolution, daily debriefs. Transition into steady state: finalize support model, SLAs, asset onboarding to ITSM, and handover to operations teams. Knowledge, Skills & Abilities (focused) Technical/Domain Skills Construction IT integration: Pathways/spaces (MDF/IDF design, racks, cooling, power), structured cabling standards, low‑voltage coordination, and field QA. Network & Wi‑Fi planning: Capacity and coverage design for dense classrooms; switch/AP placement; PoE budgeting; VLAN/security segmentation; cutover sequencing. Classroom technology/AV: Signal flows (HDMI/USB‑C, HDBaseT), audio DSP basics, microphone/speaker selection, camera placement for hybrid learning, assistive listening compliance. Systems & applications enablement: Endpoint imaging, identity/SSO, classroom management tools, lecture capture/UC integration, digital signage, print, security (NAC/MFA). ITSM/Operations handoff: Asset management, monitoring, warranty/RMA, spares strategy, runbooks, and knowledge base creation. Program/Construction Management Skills Master scheduling & phasing aligned to GC look‑ahead; experience with pull planning/Last Planner concepts to de‑risk IT tasks. Vendor management across integrators and cabling contractors; enforce QA checkpoints and hold‑points; negotiate change orders. Design review literacy: Read architectural, electrical, and low‑voltage drawings; interpret specs; mark‑up RFI responses. Risk & dependency management specific to construction (permits, inspections, AHJ approvals, material availability, site access). Stakeholder engagement & change management for academic leadership and faculty adoption. Abilities Lead through ambiguity in active construction environments; deconflict trades (e.g., electrical vs AV vs furniture). Communicate clearly to executives and faculty with visuals (floor plans, rack elevations, dashboards). Experience (targeted) 7–10+ years driving IT components of capital construction programs (education or enterprise workplace fit‑outs), including at least 3 major projects with 20+ classrooms or equivalent. Proven delivery of network, Wi‑Fi, and AV integration in new builds/renovations; experience commissioning classroom tech at scale. Experience with GC coordination, A/E design review, RFIs, submittals, and change‑order management. Direct leadership of multi‑vendor teams (cabling, AV integrator, network OEM, endpoint deployment) with field QA processes. Familiarity with ITSM and operations handoff in academic environments (helpdesk readiness, training artifacts, and knowledge management).

Manage procurement requisitions, track expenses, support budgeting and reporting, assist inventory management, and maintain vendor relationships. | Bachelor's degree in business or supply chain, 2 years of supply chain or purchasing experience, proficiency in Microsoft Office, strong communication, and ability to manage multiple tasks. | Overview We're seeking a Purchasing and Operations Analyst to join our team, someone who can combine operational excellence with a strong analytical background. You'll be the backbone of our procurement process, ensuring we have the right resources at the right time, all while providing exceptional support and strategic insights. Position Overview As a Purchasing and Operations Analyst, you'll be at the heart of our operations, ensuring compliance, accuracy, and efficiency across the board. You'll use our eProcurement system to manage requisitions, track expenses, and support the financial health of our education program. If you're a detail-oriented professional who can manage multiple tasks with a focus on continuous improvement, we want you on our team. What We Offer $65,000-$75,000 yr Weekends OFF Paid Training Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses. Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday). Retirement Matching: 50% match on the first 6% of your contributions after 90 days. Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby. Competitive Insurance: Health, vision, and dental coverage for you and your dependents. Pet Insurance: Competitive coverage for your furry family members through ASPCA. Health Plan Enrollment: Eligibility starts the first of the month following completing one full month of employment. Responsibilities Utilize our eProcurement system to create and manage requisitions for goods, equipment, and services. Partner with business leaders to develop analytical solutions and manage projects from start to finish. Provide support for budgeting, expense tracking, reporting, and invoice reconciliation. Assist with inventory management and prepare supplies for new program and campus launches. Develop and maintain strong relationships with vendors to ensure smooth and efficient operations. Qualifications Education: Bachelor's degree in business, supply chain, or a related field. Experience: 2 years of experience in supply chain, planning, or purchasing with multi-location oversight is preferred. Travel: Overnight travel (20%) Skill #1: Proficiency in Microsoft Excel, Word, and PowerPoint. Skill #2: The ability to communicate clearly and effectively with peers and stakeholders. Skill #3: The initiative and accountability to complete tasks with minimal supervision. Skill #4: The capacity to manage multiple tasks in a fast-paced, dynamic environment. About Us It’s all about reputation. With 60 years of experience, we're trusted by over 35 industry-leading brands, with 16 campuses and 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time, and that starts with yours. Come and be a part of our legacy! #LI-WD1 #SUP22