Universal Music Group

Oversee and develop creative strategies and visual identities for top-tier artists, collaborating across teams and with artists to ensure cohesive and innovative campaigns. | Extensive experience in creative leadership, proficiency in Adobe Creative Suite, and a strong understanding of music industry branding and fan engagement. | We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers D2C for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. How We LEAD Famehouse is seeking a Creative Director to oversee and elevate design and creative strategy across some of the world’s most iconic artists. This role blends hands-on artistry with creative vision. The Creative Director will collaborate closely with the Creative Team, Product Development, Account Management, Digital Creative Services, and UMG label partners, as well as directly with artists and management teams, to concept and execute best-in-class campaigns and products. How You’ll CREATE Creative Leadership & Vision Lead Creative Direction – Own the creative vision for UMG’s top-tier artists from concept through execution, ensuring alignment across branding, graphics, and product design. Build Cohesive Narratives – Develop unified brand storytelling and visual identities that reflect each artist’s voice. Inspire Cultural Relevance – Bring deep knowledge of pop culture, fashion, and design trends to inform strategy and keep teams connected to the cultural landscape. Facilitate Collaboration – Lead brainstorming and ideation sessions that push creative boundaries and foster innovation across teams. Design & Product Development Oversee Design Development – Direct, design, delegate, and manage presentations, graphics, apparel and product designs, collections, and branding materials. Product Innovation – Partner with Product Development to interpret artists’ creative vision into innovative, authentic, and trend-informed physical products. Provide Constructive Feedback – Review creative concepts, proposals, and deliverables, offering guidance that sharpens execution and strengthens overall creative output. Develop Creative Briefs – Translate brand and management direction into actionable briefs with clear objectives, timelines, and deliverables. Artist, Label & Cross-Functional Partnership Collaborate & Partner – Team up with label creative partners to execute strategic and cohesive creative aligned with UMG’s highest-tier artists and rollout plans. Artist Facing – Collaborate directly with artists and management to bring the artist’s creative vision to life while balancing internal strategy and planning. Represent Creative Excellence – Attend label and artist meetings as a key creative partner, presenting ideas and ensuring alignment across all creative touchpoints. Team Leadership & People Management Mentor and Delegate – Assign projects to in-house and freelance designers, providing clarity, feedback, and collaboration. Curate designer groupings based on skill, aesthetics, and availability. Coach and Lead – Offer strategic direction, constructive feedback, and career development support to direct reports. Manage Timelines – Oversee project schedules to ensure on-time delivery. Bring your VIBE: 7+ years’ experience managing projects and creatives from ideation to execution, preferably in music or fashion/retail. Established track record of selling through creative concepts and strategies to clients. Natural collaborator. Must be willing to set ego aside to deliver for our customers (both fans and artists). Exceptional verbal and written abilities. Deep understanding of what goes into our work and this role, including: Music fandom and the fan to artist connection. Brand differentiation across artists and music genres. eCommerce, specifically trends and best practices as they apply to the fan to artist relationship. Creative approach to problem solving. Comfortable juggling multiple high priority projects simultaneously with strong attention to detail. Ability to stay flexible, calm and collected under pressure, and to be accountable for meeting deadlines amidst changing client needs. Self-starter attitude, capable of owning important responsibilities from inception to completion. Strong critical thinking skills and an ability to make decisions informed by data. Highly skilled in Photoshop, Illustrator, and InDesign. Proficiency in Microsoft Office. Bachelor’s degree in graphic design, illustration, fashion design, marketing, or a related field. Perks Playlist: Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer): Comprehensive medical, dental, and vision coverage Including 100% coverage for out-patient in-network mental health services Fertility coverage for eligible medical plan participants Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) Student Loan Repayment Assistance and Tuition Reimbursement 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3-weeks PTO for non-exempt employees 2-weeks paid Winter Break 10 Company Holidays (including Juneteenth and Wellbeing Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish Job Category: Creative, Design & Production Salary Range: $96,660 - $204,215 The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply. We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.

Supporting executive and team operations, managing facilities, coordinating travel and events, and handling administrative tasks. | Experience in administrative support, facilities coordination, event planning, and vendor management, with strong organizational and communication skills. | We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. The Manager, Facilities & Administration is a people-focused operational partner responsible for the efficient execution of administrative, facilities, and project-based operations in a fast-paced, creative environment. Partnering closely with senior leadership, this role ensures operational excellence, strong employee experiences, and well-managed workplaces that support collaboration, productivity, and culture. The ideal candidate brings structure, discretion, and adaptability-allowing leaders and teams to focus on strategic priorities and creative impact. Leadership & Administrative Management • Partner with senior leaders across facilities, real estate, facility operations and project teams to support execution of operational initiatives, business priorities and business objectives • Serve as a trusted gatekeeper and central point of contact between executives, teams, and external partners • Own and manage complex executive and team calendars across global time zones • Maintain strict confidentiality while handling sensitive business and personnel information • Assist in operational planning, tracking progress against strategic goals, and coordinating cross-functional initiatives • Prepare materials, reports, and summaries to support leadership decision-making • Support process improvement efforts across administrative, facilities, and workplace operations Facilities & Workplace Operations • Support day-to-day facilities operations, partnering with internal teams and vendors to maintain a productive, safe, and welcoming workplace • Coordinate vendor relationships, contracts, and invoices related to facilities and office services • Support meeting room coordination and on-site logistics for leadership and team events • Travel quarterly to manage in-person leadership meetings, offsites, and workplace initiatives Meeting & Executive Support • Coordinate and manage meetings across global time zones, prioritizing strategic and business-critical engagements • Own recurring leadership and team meetings including weekly staff meetings, 1:1s, and monthly/quarterly all-hands • Partner with internal teams and external partners to schedule cross-functional and cross-executive meetings • Prepare meeting materials, coordinate content from contributors, and capture and distribute action items • Maintain team travel, vacation, and availability calendars Travel, Events & Offsite Planning • Lead end-to-end domestic and international travel planning, including flights, accommodations, transportation, visas, and passports • Create detailed travel itineraries and manage last-minute changes with minimal disruption • Plan and execute annual offsites and leadership events, including: • Strategic agenda development with leadership • Venue sourcing and contract coordination • Travel and accommodation logistics • Meal planning with dietary and accessibility considerations • Team-building activities and engagement programming • Budget tracking and post-event debriefs to capture feedback and improvements Expense, Budget & Purchase Order Management • Prepare, submit, audit, and approve monthly expense reports for leaders • Create, track, and reconcile purchase orders and invoices, ensuring accuracy and timely payment • Act as liaison between vendors, procurement, and internal teams to resolve discrepancies • Support budget tracking and forecasting for facilities, travel, events, and administrative expenses Team Support, Culture & Communication • Support onboarding initiatives and provide ongoing administrative and project support • Lead and support team engagement initiatives, including: • Creative celebrations for teams • Thoughtfully designed team and offsite agendas • Inclusive team-building activities • Serve as a trusted liaison between leadership and employees, ensuring clear communication and accessibility Perks Playlist: Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer): • Comprehensive medical, dental, and vision coverage • Including 100% coverage for out-patient in-network mental health services • Fertility coverage for eligible medical plan participants • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) • Student Loan Repayment Assistance and Tuition Reimbursement • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution A variety of ways to prioritize much-needed time away from work including: • Flexible Paid Time Off (PTO) for exempt employees • 3-weeks PTO for non-exempt employees • 2-weeks paid Winter Break • 10 Company Holidays (including Juneteenth and Wellbeing Day) • Summer Fridays (between Memorial Day and Labor Day) • Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish Job Category: Corporate Operations & Facilities Salary Range: $90,000 The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

Provide scheduling, administrative, and event planning support to senior executives in the A&R/Marketing department, including calendar management, travel arrangements, note-taking, and coordination with other assistants. | At least 3 years of administrative assistant experience supporting high-level executives, strong computer skills including MS Office and presentation software, excellent communication and organizational skills, ability to handle confidential information, and multitasking capability. | We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Support the Catalog A&R/Marketing Department via a variety of tasks, functions and workflows, including but not limited to: How You'll Create: Scheduling and admin support of EVP and SVP of A&R to include all calendar operations, travel planning, expenses, etc. Assist with event planning and special projects and attend as needed Assist with presentation building Take notes during meetings and circulate summaries / action items VIP handling Coordinate with other assistants to ensure executive alignment on schedules Provide overall departmental assistance Bring Your Vibe: At least 3 years of solid Administrative Assistant experience supporting high level executives (within entertainment preferred) Strong computer skills required: typing skills of 60 wpm; PC/Mac experience (proficiency in MS-Office: Outlook, Word & Excel, familiarity w/PowerPoint + Canva) Good letter writing and status report maintenance skills a must, plus strong grammar and organizational skills Committed, willing to learn & flexible Excellent oral and written communication skills required Able to multi-task and have excellent follow-through Must be a self-starter with the ability to prioritize, organize and establish administrative procedures and work under pressure Ability to handle confidential information a must Perks Playlist: Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit Comprehensive medical, dental, vision, and FSA options, as well as: 100% coverage for out-patient mental health services Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) A lifetime fertility support allowance of $30,000 to plan participants Student Loan Repayment Assistance and Tuition Reimbursement 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation Variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3-weeks PTO for non-exempt employees 2-weeks paid Winter Break 10 Company Holidays (including Juneteenth and Wellbeing Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish Job Category: Administrative Salary Range: $39,600-$63,773 The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply. We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.