Unisys

Provide second-level technical support resolving software, hardware, and network issues with documentation and ticket management. | Associate degree or certification with 5+ years experience in MS Office, Exchange, Windows networks; ITIL and Microsoft Desktop Admin preferred. | What success looks like in this role: • 2nd Level telephone contact support. • Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. • Must be logged into the call system so that HHO’s can be received • Ability to resolve problems with or without remote tools • Consistently achieve First Contact Resolution performance metric • Accurately document calls and cases • Aware of customer’s time restraints and work within those time limits • Keep customer aware of resolution steps – if ticket needs to be dispatched • Follow up Service Centre cases and requests to completion • Provide clients with problem reference numbers and request numbers • Enter all troubleshooting/resolution steps into the ticket – this information will be used for the 321 team to drive tickets to a lower level • All tickets are to be touched on a “first in first out basis”, calling the customer on a daily basis • Escalate tickets as needed if on-site support is required • Resolve a minimum of 12 tickets per day (1.5 tickets per hour worked) • Understanding of SLA requirements for the client • Assist in cross training and communicate quick fixes • Manage time and workload to meet predetermined service levels • Maintain data accuracy in Service Centre through contact validation • Understand the various media sources that interface with the Service Desk • Champion, implement or support change • Identify process efficiencies within the Service Centre and to take corrective action to implement change • Discover and document process and procedures which need to be published to the team or on the Knowledgebase • Provide 1 knowledge script per week on commonly seen tickets • Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc.) You will be successful in this role if you have: • Associate's degree, professional certification(s), or license; 5+ years of related experience. • Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level • 12 months - 2 years IT Service Desk experience • 2-year previous experience providing Level 1 support for MS Office, MS Exchange and MS windows networks • Working knowledge of data and voice network concepts Preferred: • ITIL Foundations Certification • Microsoft Desktop Administration certification • Analytical and diagnostic skills #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

Provide ongoing Linux systems administration including installation, maintenance, troubleshooting, and network monitoring. | Requires a bachelor's degree and 2-4 years of Linux systems administration experience with U.S. citizenship. | What success looks like in this role: Position Summary The Linux Systems Support role provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components for Linux environments across multiple locations. This role provides technical support and advises on the use of programming tools, database systems, and networks. Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy/procedure enhancement, client contact coordination, and operational recommendations to address availability and reliability issues on Linux systems. Core Responsibilities Systems Administration & Support Provides Systems Administration support for an organization, functional unit, or line of business, building on responsibilities such as: Administers development, test and production servers, including reloading, re-imaging and debugging problems. Installs, removes, and upgrades software packages on test, development, and production servers. Monitoring & Troubleshooting Performs daily monitoring of network systems, independently initiating proactive measures to ensure functionality, connectivity, and load balance. Troubleshoots systems and host environments, identifying and resolving faults, inconsistencies, and systemic issues. Evaluates, recommends, and implements solutions to ensure systems functionality and compliance with company standards. Documentation & Compliance Provides network and systems evaluation and operational reports. Updates systems records and ensures maintenance of accurate information. Ensures computer programs in company use are properly licensed, adhere to company standards, and are operational and functional. Training & Knowledge Transfer Assists systems users by creating instructional how-to guides and by providing technical information and training. You will be successful in this role if you have: BA/BS degree and 2–4 years of relevant experience OR equivalent combination of education and experience. Working expertise in Linux systems administration. Strong troubleshooting and root cause analysis skills. U.S. Citizenship and U.S. residency required. #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here. Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity

Lead strategy, planning, execution, and measurement of high-impact marketing events to build brand awareness and generate pipeline. | Requires 5+ years in event or field marketing within B2B technology, strong project management, and stakeholder collaboration skills. | What success looks like in this role: The Event Marketing Senior Associate leads the strategy, planning, execution, and performance measurement of high-impact events that build brand awareness, engage target accounts, and generate qualified pipeline for Unisys. The role is especially aligned to Unisys's emphasis on collaboration, ownership, agility, and experimentation, and should support ABM, field marketing, and executive engagement across key markets. Role summary Unisys positions itself as a global technology company focused on helping organizations reimagine the status quo through collaboration, curiosity, and accountability. Its event presence highlights customer stories, thought leadership, industry forums, and solution-led experiences across themes like AI, cloud, workplace modernization, security, and public sector transformation. This role should translate that market story into events that create demand and deepen client relationships. Core responsibilities • Plan and manage a global and regional event calendar, including trade shows, executive roundtables, webinars, client forums, conferences, and owned experiential events. • Build event strategies that support ABM, pipeline acceleration, client retention, and brand positioning. • Partner with product marketing, field marketing, sales, communications, and leadership to align event themes with business priorities. • Manage budgets, timelines, vendors, logistics, contracts, and on-site execution. • Develop event messaging, booth experiences, presentations, run-of-show documents, and attendee engagement plans. • Coordinate pre-event promotion, registration, follow-up, and lead handoff to sales. • Track event KPIs such as attendance, engagement, meetings booked, leads generated, pipeline influence, and ROI. • Evaluate event performance and recommend improvements for future programs. You will be successful in this role if you have: Qualifications • 5+ years of event marketing, field marketing, or integrated marketing experience in a B2B technology environment. • Proven success planning and executing events that support demand generation and pipeline growth. • Experience working with sales teams and navigating complex stakeholder groups. • Strong project management skills with the ability to manage multiple deadlines and priorities. • Familiarity with ABM, CRM, marketing automation, and event measurement practices. • Excellent communication, presentation, and vendor management skills. • Ability to travel as needed for events and onsite support. Preferred experience • Experience supporting enterprise technology, services, or global solution-based marketing. • Background in executive events, customer forums, analyst events, or partner events. • Ability to develop event content and narratives tied to business outcomes. • Comfort using performance data to optimize event strategy and resource allocation Benefit Highlights: Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success. Video Interview Notice: At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually! #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Manage and maintain Windows Server environments, perform migrations and upgrades, implement automation, provide technical support, and prepare documentation. | Bachelor's degree or 6+ years experience with strong Windows Server and senior VMware expertise, plus scripting proficiency. | What success looks like in this role: We are looking for an experienced Windows Server Administrator with senior-level expertise in VMware and ESXi to join our team. In this role, you will manage and maintain Windows Server environments (2012, 2016, 2022), perform migrations and upgrades, and implement automation to streamline administrative tasks. The ideal candidate will possess advanced troubleshooting skills, strong scripting capabilities, and the ability to lead small projects while ensuring system reliability and security. Responsibilities Build, migrate, and perform in-place upgrades of Windows Server operating systems (2012, 2016, 2022). Install, configure, upgrade, and maintain server hardware and software. Coordinate system backups, storage, and network operations. Provide second-level remote support for enterprise systems, networks, and desktop applications. Perform remote installations and advanced troubleshooting, delivering technical solutions for complex issues. Execute complex changes and prepare detailed implementation plans. Monitor servers, antivirus updates, and user administration. Conduct daily health checks, analyze logs, and investigate incidents. Relay alerts and status updates to clients and management. Prepare clear and accurate technical documentation. Develop and deliver user and technical training; may lead small teams on defined projects. Automate server deployment and administration tasks to improve efficiency. You will be successful in this role if you have: Bachelor’s degree in Information Technology or Computer Science or a minimum of 6 years of relevant experience with proven technical expertise. Senior-level experience with VMware and ESXi. Strong knowledge of Windows Server setup, deployment, and maintenance. Proficiency in PowerShell and PowerCLI; ability to create scripts in Perl, Python, or similar languages. Experience with Microsoft SCCM, App-V, Ivanti Application Control, Symantec Endpoint Management. Familiarity with Windows 10/7, Microsoft Office Suite, and enterprise security tools. Knowledge of databases, patch management, LAN/WAN networks. Understanding of network security systems, intrusion detection, and data backup strategies. Excellent problem-solving, analytical, and communication skills. Ability to obtain and maintain required security clearance. Benefit Highlights: Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success. Video Interview Notice: At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually! #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here. Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity

Advise senior client stakeholders on digital workplace solutions aligning with business outcomes and coordinate GTM, solution development, and presales teams. | 10+ years client-facing IT services experience with strong consultative selling and ability to translate technical concepts to business value. | What success looks like in this role: Client Engagement & Business Development Engage senior client stakeholders (CIO, CFO, COO, CHRO, EUX leaders) as a strategic advisor to understand business priorities, challenges, and desired outcomes Lead executive briefings, discovery sessions, and client workshops to shape demand and influence buying vision Position Unisys Digital Workplace Solutions through value‑focused narratives grounded in credible solution architecture experience that align technology capabilities to measurable business outcomes Drive prospecting and early opportunity development in partnership with Sales and account teams Act as an evangelist for Unisys DWS strategy, vision, and market differentiation Sales Partnership & Opportunity Shaping Partner closely with Sales to qualify opportunities, define pursuit strategy, and establish clear win themes Support client‑facing presentations, account planning activities, and targeted prospecting campaigns Shape opportunity scope, architectural intent, assumptions, and value propositions prior to formal solution build and pricing activities Contribute selectively to RFIs and early proposal stages, emphasizing strategy, vision, differentiation, and business value Ensure well‑defined architectural context and strategic intent are handed off to Presales Architecture and solution teams Cross‑Functional Liaison & GTM Alignment Serve as the primary liaison between DWS Solution Development, Solution Management, Presales Architecture, and GTM teams Translate client needs, market signals, and competitive insights into actionable input for solution roadmap, packaging, and offering evolution Ensure early‑stage client strategy and buying intent are clearly understood and reflected in downstream solution design and GTM messaging Facilitate alignment across teams to reduce friction, rework, and disconnects between strategy, solution architecture, and market execution Provide feedback loops to ensure GTM narratives, value propositions, and offerings remain market‑relevant and execution‑ready Strategy, Thought Leadership & Market Positioning Provide thought leadership on Digital Workplace trends, transformation strategies, and outsourcing models Translate complex architectural and technical concepts into clear, executive‑level business value messages Develop and deliver strategic collateral such as points of view, executive briefs, and vision presentations Maintain awareness of market trends, competitive landscape, and analyst perspectives Feed client and market insights back into DWS portfolio, offering evolution, and go‑to‑market strategy Solution Direction & Architectural Context Leverage prior senior Digital Workplace Solution Architect experience to guide high‑level solution direction and architectural framing Translate client business drivers into solution intent, design principles, and architectural guardrails Collaborate closely with Presales Architects to ensure continuity from early strategy through solution development Support early identification of delivery considerations, risks, and dependencies without owning detailed design, staffing models, or pricing Maintain credibility across core workplace services including Service Desk, End User Experience, Endpoint, Collaboration, and Mobility You will be successful in this role if you have: Required Experience & Qualifications 10+ years of experience in client‑facing roles within IT services, managed services, or digital workplace environments Prior experience as a Senior Digital Workplace Solution Architect, Presales Architect, or equivalent role supporting large‑scale workplace outsourcing or transformation engagements Demonstrated success in consultative selling, business development, and executive‑level client engagement Strong understanding of Digital Workplace Services, solution architecture, and large‑scale outsourcing models Proven ability to influence early buying decisions and shape opportunities prior to formal procurement Experience operating across product, solution development, presales architecture, and GTM teams to align strategy, offerings, and market execution Ability to articulate high‑level solution concepts and architectural intent without defaulting to low‑level technical design or cost modeling Exceptional written, verbal, and executive presentation skills Self‑directed, pragmatic, and comfortable operating in ambiguous, early‑stage sales environments Education Bachelor’s degree in business, technology, or a related discipline, or equivalent professional experience Work Location & Travel Work Location: Virtual / Remote Travel: 50%, primarily for client‑facing meetings, workshops, and business development activities Success Measures Success in this role is demonstrated by: Strong pipeline development driven by high‑quality, well‑shaped opportunities Establishment of trusted executive relationships with prospective and existing clients Clear strategic and architectural positioning that improves pursuit effectiveness and win rates Effective alignment and collaboration across GTM, Solution Management, Solution Development, and Presales Architecture Improved consistency between client strategy, solution direction, and market‑facing narratives This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here. Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity

Create visually stunning presentations and collaborate with teams to develop high-impact materials. Design supporting assets and assist in branding initiatives while ensuring consistency with brand guidelines. | Candidates should have 5+ years of experience in presentation and graphic design with expert-level proficiency in relevant software. Strong communication skills and the ability to manage multiple projects in a fast-paced environment are essential. | What success looks like in this role: We are seeking a highly skilled and detail-oriented Presentation Designer with a strong foundation in graphic design to elevate our visual storytelling across executive-level presentations, pitch decks, and branded materials. This role blends creativity with strategic thinking, requiring a designer who can transform complex ideas into compelling visual narratives that resonate with diverse audiences. Key Responsibilities: Presentation Design: Create visually stunning presentations using PowerPoint. Collaborate with executives, marketing colleagues, and other teams to develop high-impact pitch decks, investor presentations, and client-facing materials. Ensure consistency with brand guidelines while pushing creative boundaries. Graphic Design: Design supporting assets including infographics, digital ads, social media graphics, and print and digital collateral. Develop custom icons, illustrations, and visual elements to enhance storytelling. Assist in branding initiatives and visual identity development. Creative Strategy: Translate abstract concepts into clear, engaging visuals. Provide creative direction and design consultation to stakeholders. Stay current with design trends, tools, and technologies to continuously elevate output. You will be successful in this role if you have: Qualifications: 5+ years of experience in presentation design and graphic design. Expert-level proficiency in PowerPoint, Adobe Creative Suite (Illustrator, Photoshop, InDesign), and Figma. Strong understanding of layout, typography, color theory, and visual hierarchy. Experience working with executives, supporting teams and handling confidential information. Ability to manage multiple projects and deadlines in a fast-paced environment. Excellent communication and collaboration skills. Preferred Skills: Motion graphics or animation experience (After Effects or similar). Familiarity with UI/UX principles. Portfolio showcasing high-end presentation work and diverse design projects. This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here. Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions. https://www.unisys.com/unisys-legal/recruiting/ Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity