Triple Whale

Own and optimize paid media channels, improve measurement and ROI, and partner with sales and BI teams to drive revenue. | 5+ years of B2B SaaS paid acquisition experience, expertise in Google Ads, Meta, LinkedIn, and strong analytical skills. | What Do We Do? Triple Whale is the source of truth for eCommerce brands. Our platform centralizes the entire analytics stack- from profit tracking and customer insights to marketing attribution and creative intelligence. We empower brands with the visibility they need to make smarter decisions, scale faster, and optimize every dollar spent. What You're Applying for As Senior Performance Marketing Manager, you’ll own Triple Whale’s paid growth engine end to end, driving acquisition, conversion optimization, and measurement across the full funnel. You’ll deliver measurable impact on SQLs, pipeline, and revenue through cross-channel execution, ABM strategy, and continuous experimentation. The ideal candidate has 5+ years of B2B SaaS experience and thrives operating autonomously in complex, multi-touch environments. Strong cross-channel strategy, web CRO, attribution-driven decision making, and close partnership with BI, Sales, and RevOps are key. If you love owning paid growth, digging into data to find new levers, and shipping experiments that move pipeline week after week, this role is for you. What You’ll Do Own paid media end to end: Define channel mix, investment strategy, and execution to drive net-new SQLs, qualified pipeline, and revenue. Execute and optimize cross-channel programs: Lead planning, creative alignment, campaign buildout, launch, and continuous optimization across paid channels. Improve measurement and scale ROI: Partner with BI to leverage Triple Whale’s attribution, improve capital efficiency, and allocate spend to highest-impact drivers. Build and run paid ABM: Partner with Sales to execute ABM programs for strategic accounts, tying impact directly to pipeline and revenue. Test and scale new channels: Identify, test, and validate emerging channels like TikTok, Reddit, podcasts, CTV, sponsorships, and partnerships. Own CRO and performance insights: Run an always-on CRO program and deliver executive-ready reporting with clear insights and recommendations. What You’ll Bring 5+ years of experience running paid acquisition in B2B SaaS required. Comfortable operating in long sales cycles, lower-volume conversion environments, and multi-touch attribution with imperfect data Deep, hands-on expertise across Google Ads, Meta, LinkedIn, and/or other platforms required — with a strong POV on what to test, scale, and invest in Proven ability to improve website conversion through an always-on CRO program, with a clear framework for prioritizing experiments by impact, effort, and speed to learn Strong analytical judgment in diagnosing performance issues across creative, audience, funnel, and measurement layers High ownership mentality — you spot gaps, take initiative, and drive outcomes without waiting to be asked Comfort thriving in fast-moving environments where priorities evolve and ambiguity is normal Executive-level communication — you translate performance into insights, recommendations, and business impact and comfortably & proactively share that across the org Comfort operating across the full growth stack — experimentation (VWO), CRM/reporting (HubSpot), attribution beyond last-click (Triple Whale), and hands-on tracking/debugging through GTM Experience partnering closely with Product teams to influence roadmap through real-world growth testing and campaign learnings Familiarity with the DTC / Ecommerce space is a plus! Our Values We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers. We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths. We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Base Compensation Range: 110,000-130,000 ​​Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced. The range you sea on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations. Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Us in Making Waves If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment. Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official. #LI-Remote

Manage and optimize marketing project workflows, coordinate cross-functional teams, and ensure timely delivery of marketing initiatives. | 4+ years in marketing operations or project management, experience managing complex creative projects, and strong systems thinking and communication skills. | What Do We Do? Triple Whale is the source of truth for eCommerce brands. Our platform centralizes the entire analytics stack- from profit tracking and customer insights to marketing attribution and creative intelligence. We empower brands with the visibility they need to make smarter decisions, scale faster, and optimize every dollar spent. What You're Applying for The Marketing Project Management Lead will be the backbone of our marketing organization. This role exists to bring order to creative chaos: designing world-class workflows, owning project management across the marketing org, and leveling up how we plan, execute, and ship work. You’ll partner closely with Product Marketing, Creative, Demand Gen, Brand, and Leadership to ensure ideas turn into finished work- on time, on brand, and at a quality bar that matches our ambition. If you love turning complexity into systems, building processes people actually want to use, and helping creative teams do the best work of their careers, this role is for you. What You’ll Do Own marketing project management end-to-end, including timelines, resourcing, dependencies, and delivery across launches, campaigns, creative projects, and always-on work Build, own, and continuously improve creative and marketing workflows—from intake and prioritization through production, review, and launch Act as the source of truth for all marketing work, providing clear visibility into what’s in progress, blocked, launching, and upcoming Partner closely with Creative, Brand, PMM, Content, and Ecosystem to ensure work is well-scoped, properly resourced, and delivered on time Drive planning and prioritization by translating marketing strategy into execution (quarterly plans, launch calendars, campaign timelines, capacity planning) Own and evolve the marketing project management tools and systems, ensuring they scale with the team and integrate effectively across the organization Proactively identify and remove bottlenecks, unclear ownership, and process gaps before they impact delivery Serve as the operational point of contact between Marketing and cross-functional partners (Product, Sales, RevOps, Customer Success, Partnerships) to ensure tight alignment and no surprises What You’ll Bring 4+ years of experience in Marketing Operations, Creative Operations, Project Management, or Creative Production within a high-growth B2B or B2C company Proven experience managing complex, cross-functional creative projects with multiple stakeholders Deep empathy for creative teams- you know how to add structure without killing creativity Strong systems thinker: you naturally turn messy processes into clean, scalable workflows Excellent communication skills- you’re clear, calm, and direct, especially when timelines are tight Comfort operating in fast-moving environments where priorities evolve and ambiguity is normal High ownership mentality- you see gaps and fix them without waiting to be asked Our Values We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers. We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths. We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Base Compensation Range: $105,000.00-$120,000.00 ​​Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced. The range you see on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations. Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Us in Making Waves If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment. Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official. #LI-Remote

Manage end-to-end marketing projects, improve workflows, and coordinate cross-functional teams to ensure timely delivery. | Requires 4+ years in marketing operations, creative project management, or related fields, with strong systems thinking and communication skills. | Job Description: • Own marketing project management end-to-end, including timelines, resourcing, dependencies, and delivery across launches, campaigns, creative projects, and always-on work • Build, own, and continuously improve creative and marketing workflows—from intake and prioritization through production, review, and launch • Act as the source of truth for all marketing work, providing clear visibility into what’s in progress, blocked, launching, and upcoming • Partner closely with Creative, Brand, PMM, Content, and Ecosystem to ensure work is well-scoped, properly resourced, and delivered on time • Drive planning and prioritization by translating marketing strategy into execution (quarterly plans, launch calendars, campaign timelines, capacity planning) • Own and evolve the marketing project management tools and systems, ensuring they scale with the team and integrate effectively across the organization • Proactively identify and remove bottlenecks, unclear ownership, and process gaps before they impact delivery • Serve as the operational point of contact between Marketing and cross-functional partners (Product, Sales, RevOps, Customer Success, Partnerships) to ensure tight alignment and no surprises Requirements: • 4+ years of experience in Marketing Operations, Creative Operations, Project Management, or Creative Production within a high-growth B2B or B2C company • Proven experience managing complex, cross-functional creative projects with multiple stakeholders • Deep empathy for creative teams- you know how to add structure without killing creativity • Strong systems thinker: you naturally turn messy processes into clean, scalable workflows • Excellent communication skills- you’re clear, calm, and direct, especially when timelines are tight • Comfort operating in fast-moving environments where priorities evolve and ambiguity is normal • High ownership mentality- you see gaps and fix them without waiting to be asked. Benefits: • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

Own Triple Whale’s incrementality product line and translate rigorous causal methods into practical tooling. Partner closely with the MMM team to align causal and modeled views while building an AI co-pilot for experiment recommendations. | Candidates should have 5–8+ years of PM experience with a focus on causal measurement and experimentation. Familiarity with lift testing and comfort working with data scientists on experimental design is essential. | What Do We Do? Triple Whale is the source of truth for eCommerce brands. Our platform centralizes the entire analytics stack—from profit tracking and customer insights to marketing attribution and creative intelligence. We empower brands with the visibility they need to make smarter decisions, scale faster, and optimize every dollar spent. Why Triple Whale Needs You: Own Triple Whale’s incrementality product line—turning “what happened” into “what truly moved the needle.” You’ll translate rigorous causal methods into practical tooling: geo/lift tests, holdouts, ghost ads–style approaches, and integrations that make test design, execution, and interpretation dead-simple. You’ll partner closely with our MMM team to align causal and modeled views, and you’ll build the AI co-pilot that recommends the right experiment at the right time. We are prioritizing candidates based on the East Coast or those who can comfortably work during Eastern Standard Time (EST) hours. What You’ll Drive Experimentation System: Templates for geo split, PSA/ghost-style, audience holdouts; power analysis, pre-checks, CUPED-like variance reduction, and guardrails. Cross-Channel Coverage: Meta, Google, TikTok, Pinterest, Snap, search/shopping, email/SMS; unify readouts across paid/owned channels. Design → Decision Loop: From hypothesis → design → run → readout → budget reallocation, with time-to-insight as a first-class metric. AI Co-pilot: Autocomplete test design, suggest sample sizes/durations, explain assumptions and result sensitivity, recommend budget shifts with confidence intervals. MMM Alignment: Reconciliation views that show when/why MMM and incremental tests differ; guidance to users on which to trust in which context. What You'll Bring: 5–8+ years PM experience with causal measurement/experimentation, analytics, or adtech. Familiarity with lift testing, geo experiments, pre/post diagnostics, and reading confidence intervals under noisy marketing data. Comfort working with data scientists on experimental design and productizing statistical methods. Practical operator mindset: you can turn a purist method into a usable decision tool without losing integrity. English required; Hebrew a plus. Nice to Have Experience reconciling MMM with incrementality; designing always-on holdout frameworks. Prior platform exposure to walled gardens and their lift methodologies. LLM experience for explanation, summarization, and “what to test next.” Our Values We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers. We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths. We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Perks Greatest Team: A world-class team of the brightest and most talented out there! Work with fun, hardworking, kind, nice people who are passionate about what they do Compensation: Competitive salary, benefits, and equity Family Focus: Parental leave and flexibility for families Time Off: Generous PTO. We want you to relax when you need to relax! Healthcare: Excellent medical, dental, and vision coverage 401K: 3% matching Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Us in Making Waves If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Manage a scaled portfolio of SMB customers with high retention and growth, lead a team of CSMs, deploy AI-enabled workflows, and collaborate cross-functionally to drive customer success. | 4-6+ years in customer success or account management with leadership experience, proficiency in scaled CS operations, AI/automation tools, data-driven insights, and strong communication skills. | What Do We Do? Triple Whale is the source of truth for eCommerce brands. Our platform centralizes the entire analytics stack—from profit tracking and customer insights to marketing attribution and creative intelligence. We empower brands with the visibility they need to make smarter decisions, scale faster, and optimize every dollar spent. Why Triple Whale Needs You We’re hiring a Senior Customer Success Manager (Scale) to lead our SMB segment on the CS Growth team. This role is a hybrid: you'll help manage a scaled portfolio of accounts while acting as a team lead for a group of CSMs. You will drive customer outcomes at scale—building scalable playbooks, deploying data-driven and AI-powered engagement strategies, and coaching your peers to elevate performance. Your work will ensure our customers achieve demonstrable ROI while fostering team excellence and operational innovation. What You'll Do • Customer Portfolio & Scaled Engagement • Own a portfolio of SMB customers, delivering high retention, adoption, and growth at scale. • Develop and execute 1:1 and 1:many engagement tactics—leveraging digital outreach, webinars, training, and data-informed campaigns. • Team Lead Responsibilities • Act as a player-coach: spearhead managing the SMB book of business while mentoring and developing a team of CSMs. • Coach on scalable playbook deployment, churn mitigation, and expansion strategies. • Partner with leadership to shape the SMB strategy and provide feedback loops to Product, Sales, and Operations. • AI, Reporting & Automation Enablement • Design and deploy AI-enabled workflows, playbooks, and reporting mechanisms to drive efficiency for the CS Growth team. • Build and optimize internal agents and automation tools for proactive outreach, friction reduction, and opportunity identification. • Translate customer data into actionable insights for digital-first engagement and risk mitigation. • Cross-Functional Collaboration • Partner closely with Sales, Product, Marketing, and Support to ensure seamless alignment on customer goals and product enhancements. • Share customer insights that shape our roadmap and inform GTM strategy. What You'll Bring • Experience: 4–6+ years in Customer Success, Account Management, or a related client-facing role. • Leadership: Previous role as a team lead or manager, with experience coaching peers or direct reports. • Scale Acumen: Skilled in scaled CS operations—digital touchpoints, one-to-many programs, and scalable customer journeys. • AI/Automation Savvy: Hands-on experience with AI tools, workflow automation, or embedded internal tooling. Building agents is a major plus. • Data-Driven: Experience with HubSpot or similar software, and a proven ability to turn data into insights that fuel ideas and strategy. • Coach’s Mentality: Demonstrated ability to drive product adoption while teaching and empowering customers and teammates. • Execution Excellence: Excellent organizational and project management skills; strong communicator via phone, video, and email. • Adaptability: Able to thrive in a fast-paced, quickly changing environment. • Impact-Oriented: Track record of hitting retention, churn, or expansion targets. • Collaborative Communicator: Strong cross-functional communication skills and an ability to influence your audience. • Customer-Obsessed: Deep empathy and a relentless focus on delivering value at scale. • Bonus Points: • Background/Passion for digital marketing and e-commerce. • Familiarity with HubSpot, Large Language Models (LLMs) • Prior experience in high-growth SaaS environments. Why You’ll Love This Role • Join the fastest-growing analytics platform for eCommerce. • Lead innovation in scaled Customer Success and build next-gen AI-powered enablement tools. • Collaborate with bold, mission-driven teammates dedicated to reimagining modern marketing success. Our Values • We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers. • We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. • We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. • We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths. • We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Perks • Greatest Team: A world-class team of the brightest and most talented out there! Work with fun, hardworking, kind, nice people who are passionate about what they do • Compensation: Competitive salary, benefits, and equity • Family Focus: Parental leave and flexibility for families • Time Off: Generous PTO. We want you to relax when you need to relax! • Healthcare: Excellent medical, dental, and vision coverage • 401K: 3% matching Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Us in Making Waves If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment. The base compensation range for this role is $85,000 - $110,000. The final offer will take into account a range of factors including level of experience, geographic location, and skill alignment with the responsibilities of the role and the current needs of the team and company. Our goal is to ensure fair and competitive compensation that reflects both market benchmarks and individual qualifications.