TransPerfect

Support pre-sales activities by explaining product features, delivering presentations, and understanding customer needs. | Requires 3+ years in presales for globalization/content management, strong interpersonal skills, and ability to understand technical and business requirements. | TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Who We Are: TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 140 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website atwww.transperfect.com. What You Will Be Doing: TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Pre-sales Team as a Pre-sales Engineer supporting the US and EMEA markets for our GlobalLink technology platform. Responsibilities: • Provide pre-sales support with responsibilities to include explaining the features and benefits of Globalization Management solutions; comparing it to those of a competitor's products; delivering product presentations to technical and management personnel and communicating with sales and product managers regarding customer needs. • Additional duties will include some or all of the following: • Handling technical presentations at trade shows and conferences; completing RFI/RFP • Identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction. • Communicate technical and business information to widely varied audiences • Understand, help develop, and deliver ROI and business cases • Liaison with Product Managers and Development to understand details of product direction and design and communicate information back to sales organization. • Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management and Development on an on-going basis to stay current. • Attendance at conferences and working with Subject Matter Experts, and research to stay on top of changes in business issues/requirements /Technology and understand where the market is going. • Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors. • Responsible for preparing for meetings and tailoring communications to address business needs of potential clients as part of the pre-sales process. • Responsible for providing feedback from the market to Product Management and Development regarding products including coordinating gaps between product functionality and market/customer demands. • Coordinate requirements for proofs of concept with Product Management/Product Development • Must be willing to travel to client sites (limited basis). Who We Are Looking For: Your experience includes: • 3 years' experience as a Presales Engineer in the Content Management, Configuration Management, Document Management, Globalization Management, or other content/globalization technologies. • Excellent interpersonal relationship building skills • Ability to understand business processes and business problems • Ability to understand data relationships and how data can be used to solve business problems • Ability to multi-task and be able to represent multiple subjects and products • Ability to understand and capture business and technical requirements • Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible. • Knowledge of strategic, conceptual, consultative selling • Ability to develop marketing messages • Most importantly, the ideal candidate must demonstrate high energy and the ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service Where Your Career is Going: At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company. End your job search and find your career at TransPerfect #careersNOTjobs. Why TransPerfect: For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients. We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

Develop and execute international SEO strategies, manage client relationships, mentor junior staff, and report on SEO performance. | Bachelor's degree, minimum 4 years SEO experience, proficiency with SEO tools, strong communication and strategic skills, and ability to manage client and internal teams. | OVERVIEW As part of the Client Services Department, the SEO Specialist plays a key role in the expansion and growth of the division. They work alongside Sales to pitch digital marketing services and data-driven strategies to existing and prospective clients. They build strong client relationships by providing sound strategic guidance, ensuring excellence in delivery and reporting tangible results. They have a good understanding and hands-on experience in all areas of search engine optimization (SEO) and are pivotal to the successful planning and execution of international SEO strategies across industries and ranging from B2B to B2C - from short-term projects to ongoing engagements, always helping them boost their online presence and reach a wider international audience through organic search. The SEO Specialist is strategic and data-driven, commercially minded and client-focused. They find it easy to explain SEO concepts and strategy to clients and colleagues. They possess excellent cross-cultural communication, organization and time management skills to successfully manage client stakeholders and internal teams across the US & EMEA, always focusing on quality, performance, profitability and growth. This position reports to the Digital Marketing Strategist and assists with strategic data-driven account growth, while being responsible for strategy definition, on-going performance optimization and key performance indicator (KPI)/return on investment (ROI) reporting. DESCRIPTION -Work alongside the account management to help grow international SEO/performance services to both existing and prospective clients by contributing to client pitches and strategic proposals -Mentor and aid junior team members in both client services and production departments -Lead research and strategy (audits, competitor analyses, keyword research, content gap analyses) and present findings and recommendations confidently to senior colleagues and clients -Oversee successful execution of multiregional strategies by our global digital production teams, liaising with client HQ, local stakeholders and agency partners if needed -Own performance monitoring and reporting of assigned accounts: work with the digital data analyst to set up performance monitoring dashboards and deliver monthly performance reports with insights and recommendations -Continuously research and select the best tools and templates to support our SEO offering and incorporate those into existing workflows and processes -Keep up to date on SEO trends, technologies and market leaders, and share this knowledge with colleagues and clients -Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor REQUIRED SKILLS -Superior written and spoken communication skills in English -Independent, self-motivated, results-oriented and dynamic with careful attention to detail -Exceptional problem solving and critical thinking skills -Ability to work effectively under pressure to meet tight deadlines and challenging goals -Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service -Willingness to travel to offsite client or sales meetings -Confident making strategic recommendations, and comfortable in client calls, meetings and presentations -Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) REQUIRED EXPERIENCE AND QUALIFICATIONS -Minimum bachelor’s degree or its equivalent -Minimum 4 years of experience in SEO -Experience client-side in the retail or travel industries or agency-side servicing international clients -Confident with coordinating internal teams, competent giving feedback and having difficult conversations with colleagues and clients -Confident making strategic recommendations and competent in client calls, meetings and presentations -Experience auditing websites, performing keyword research and competitor analyses to determine the best strategic approach to improve SEO performance -Strong IT literacy, including proficiency in Excel and PowerPoint and experience with industry tools such as SEMRush, Moz, Ahrefs, Screaming Frog, Google Search Console and Web Analytics platforms (Google Analytics and/or Omniture) DESIRED SKILLS AND EXPERIENCE -Knowledge of a second language is a plus -Knowledge of MS Project -Experience in digital copywriting and conversion optimization -Experience in genAI custom assistant/agent creation for SEO workflow and processes

Develop new business relationships and close sales opportunities for language and technology services. | 10+ years of sales and strategic business development experience with strong communication and client management skills. | Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys an integrity focused, fast-paced, entrepreneurial, innovative, vibrant environment? Then we'd like to hear from you! TransPerfect’s vision is to be the world's premier provider of global language and business solutions. We will accomplish this by applying our values, passion, dedication, and innovation to help our clients improve their businesses and achieve their goals on a global scale. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes. That’s enough about us – what about you? We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path for career and personal development and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head under pressure and really owning your role, taking responsibility for your clients and their business success. Position Summary: The main focus of the role is in developing new business relationships and bringing in new accounts focused on Technical Consulting Sales. Key position responsibilities: • Create effective approaches to drive new revenue and close new business • Identify, qualify, develop, and close sales opportunities • Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect services • Identify prospective leads; develop new client relationships via cold calling, internet research, networking events, trade shows and direct marketing • Promote TransPerfect by educating clients on the company’s various services • Present TransPerfect solutions via one-on-one, group, online and in-person meetings • Manage and control pricing and contractual issues by developing a thorough understanding of company procedures • Provide customer support and manage client expectations • Quote, manage and bill projects on a daily basis, coordinating with clients and production teams to ensure these run smoothly and profitably • Communicate professionally at all levels of seniority Essential skills required: • Commit to a high level of integrity and service • Deliver quality work • Service focused with a desire to exceed clients’ expectations • Owning your performance and taking responsibility • Multitask and work with a sense of urgency in a fast-paced environment • Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect • Work well in a team with people from a variety of different backgrounds and cultures • Build and maintain strategic relationships with clients and co-workers • Celebrate diversity and embrace new ideas and differing perspectives • Be financially responsible and make sound financial decisions • Take active measures to achieve results and solve problems Essential experience required: • 10+ years Sales and Strategic Business Development experience TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com

Collect natural speech data from children by having them read passages and answer questions using a mobile app. | Must be a legal guardian of a child in 2nd or 3rd grade, resident of the US, native English speaker, and have a smartphone. | Position: Data Contributor Study Location: Remote Task duration: Up to 45 hour Engagement Model: One-time, task based At DataForce by TransPerfect we’re currently seeking participants residing in the USA to join our Kapop Remote Audio Collection project What is the project about? The purpose of this project is to improve speech recognition technology for educational settings. By collecting natural speech from children, we’re helping make voice assistants more accurate and effective for classroom use. Task description: With your help, your child(ren) will: • Read a short passage aloud. • Answer a few fun and engaging questions about what they read, just like they would in school! • Have their responses recorded using our easy-to-use mobile app. Who is eligible? To participate you should meet the following qualifying criteria: • Be over 18 years old. • Be the legal guardian of the child(ren) you are registering and sign the Parental Consent Form. • Have a smartphone device to download our app and use it for recording. Each child you register should meet the following qualifying criteria: • Be in the 2nd or 3rd grade (typically between ages 7-9). • Be a resident of the United States. • Be a native speaker of English (US). Where is the project taking place? This is a fully remote project. You can participate from the comfort of your home. How much is the compensation? You will receive up to $70 USD for your participation. General Referral Bonus Program We offer a referral bonus of $20 USD for each participant that you refer to the project who successfully completes 3 quality approved tasks. How long does it take? We estimate it will take up to 45 minutes to complete all the tasks. If you have any questions or concerns, please don't hesitate to reach out to us at: DataForce.Sourcing@transperfect.com • ** DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide. We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our division focuses on gathering, enriching and processing data for Machine Learning in different AI domains. To learn more about DataForce please visit us at https://www.transperfect.com/dataforce

Drive new business development and manage client relationships within the Financial Services sector for West Coast operations. | Bachelor’s degree, 3-5 years sales experience, proven sales life cycle experience, strong communication and interpersonal skills. | Who We Are: TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com. What You Will Be Doing: The Account Executive - Financial Services position is responsible for developing new business relationships and serving as the first level of support to existing clients within our Financial Services practice group for our West Coast operations. Responsibilities included: • Manage and lead regional business development activities to drive new revenue • Develop prospective clients through several strategies, including internet research, trade show lists, referrals, various professional directories,s and personal investigation • Foster and close new clients through referrals, cold calling, networking, and other means (trade shows, regional organizations, etc.) • Formulatea sales plan to achieve monthly, quarterly, and annual sales targets • Present TransPerfect’s solutions via one-on-one, group, online, and in-person meetings. • Creatively problem solve to improve the current new business development strategy within the assigned regional market and vertical industry • Negotiate rates and deadlines with prospective and current clients • Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information • Develop a regional/national account strategy as well as program-level strategies to achieve the stated revenue and margin goals • Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect’s services • Effectively grow existing high-level customer relationships with clients Who We Are Looking For: Required Skills: • Minimum Bachelor’s degree or equivalent • 3-5 years of sales experience • Proven sales life cycle experience - lead generation through business closing • Interest in or previous experience in Strategic Business Development • Excellent written and verbal English communication skills • Strong interpersonal skills • Proven track record in achieving sales targets • Previous Account Management experience is beneficial but not essential Where Your Career Is Going: At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company. End your job search and find your career at TransPerfect #careersNOTjobs. Why TransPerfect: For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients. We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

Record child reading and answering questions via a mobile app to improve speech recognition technology. | Must be a legal guardian of a 2nd or 3rd grade child, reside in the USA, and have a smartphone. | Position: Data Contributor Study Location: Remote Task duration: Up to 45 hour Engagement Model: One-time, task based At DataForce by TransPerfect we’re currently seeking participants residing in the USA to join our Kapop Remote Audio Collection project What is the project about? The purpose of this project is to improve speech recognition technology for educational settings. By collecting natural speech from children, we’re helping make voice assistants more accurate and effective for classroom use. Task description: With your help, your child(ren) will: • Read a short passage aloud. • Answer a few fun and engaging questions about what they read, just like they would in school! • Have their responses recorded using our easy-to-use mobile app. Who is eligible? To participate you should meet the following qualifying criteria: • Be over 18 years old. • Be the legal guardian of the child(ren) you are registering and sign the Parental Consent Form. • Have a smartphone device to download our app and use it for recording. Each child you register should meet the following qualifying criteria: • Be in the 2nd or 3rd grade (typically between ages 7-9). • Be a resident of the United States. • Be a native speaker of English (US). Where is the project taking place? This is a fully remote project. You can participate from the comfort of your home. How much is the compensation? You will receive up to $70 USD for your participation. General Referral Bonus Program We offer a referral bonus of $20 USD for each participant that you refer to the project who successfully completes 3 quality approved tasks. How long does it take? We estimate it will take up to 45 minutes to complete all the tasks. If you have any questions or concerns, please don't hesitate to reach out to us at: DataForce.Sourcing@transperfect.com • ** DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide. We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our division focuses on gathering, enriching and processing data for Machine Learning in different AI domains. To learn more about DataForce please visit us at https://www.transperfect.com/dataforce