Trafilea

Leading the strategy, opening, and performance management of retail stores across locations. | Over 10 years of retail management experience, P&L ownership, vendor negotiation skills, and consumer goods background. | About Trafilea Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands. With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands. We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint. Why Trafilea We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast. 🚀 We build and scale our own brands. 🦾 We invest in AI and automation like few others in eCom. 📈 We test fast, grow fast, and help you do the same. 🤝 Be part of a dynamic, diverse, and talented global team. 🌍 100% Remote, USD competitive salary, paid time off, and more. What You’ll Do Owns the strategy + execution of new store openings Leads location selection, leases & vendor negotiations Manages P&L, pricing, assortment, and commercial performance Oversees store performance through Retail Specialists Partners closely with operators to ensure execution is on time Travels for store launches + performance visits Helps scale from 10 pilot stores → 50+ stores 10+ years operating and managing retail stores at a corporate level Experience owning P&L, pricing, buys, cashflow, and commercial strategy Strong vendor management & external commercial negotiation Proven negotiation skills (leases, vendors, partnerships) Project Management experience leading cross-functional teams Experience leading store planning & new store openings Strong commercial acumen Consumer goods background (Retail & Apparel required) Proven ability to oversee multi-store performance Willingness to travel for store openings & visits We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now!

Lead and manage customer care teams to optimize sales, retention, and customer satisfaction, utilizing data and strategic insights. | Minimum of 2 years in a similar customer care leadership role, strong communication skills, problem-solving abilities, and experience managing KPIs and conflict resolution. | About Trafilea Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. Customer Care @ Trafilea At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people and providing them with the support and development opportunities they need to grow both personally and professionally. With our remote-first approach, you'll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe. We are looking for a Customer Care Team Leader, a position focused on Subscription and Loyalty is to drive sales growth and enhance customer retention by providing leadership, guidance, and strategic direction to the teams. This role aims to optimize sales performance, foster customer relationships, and achieve organizational goals related to revenue generation and customer satisfaction. Experience/ Qualifications 2+ years of experience in the same role Strong grasp of the English language, including spoken and written Proven ability to effectively lead and manage team leaders and members, with different scopes and lead indicators to monitor Good problem-solving skills and confidence when facing challenges to ensure we provide excellence in customer experience Continuous learning and growth mindset Good interpersonal & communication skills; positive work attitude Good analytical and problem-solving skills. Able to have the right follow-up and monitoring of action items and KPIs A responsible team player who works well with others Able to make good decisions independently Conflict Resolution and Decision-Making Crisis Management and Customer Feedback Integration What we offer: Collaborate with world-class talents in a data-driven, dynamic, energetic work environment. Opportunity to grow and develop both professionally and personally. Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion. Openness to new ideas and initiatives. Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more! We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now!

As a Workflow Automation Engineer, you will design, build, and optimize automations using n8n and other integration tools to streamline processes across the company. You will translate business requirements into automated processes that improve efficiency and reduce manual effort. | The ideal candidate will have 3+ years of experience in automation, integrations, or backend development, with hands-on experience in n8n or similar tools. Strong skills in API integrations, databases, and scripting languages are essential, along with a collaborative and proactive mindset. | About Trafilea Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. Why Trafilea We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast. 🚀 We build and scale our own brands. 🦾 We invest in AI and automation like few others in eCom. 📈 We test fast, grow fast, and help you do the same. 🤝 Be part of a dynamic, diverse, and talented global team. 🌍 100% Remote, USD competitive salary, paid time off, and more. Workflow Automation Engineer At Trafilea, we scale globally loved DTC brands with ecommerce excellence and AI-powered automation. As a Workflow Automation Engineer, you’ll design, build, and optimize automations using n8n and other integration tools to streamline processes, unlock efficiency, and empower teams across the company. You’ll be at the heart of our automation-first culture—turning manual workflows into scalable, data-driven solutions that make us faster, smarter, and more effective. What You’ll Do Design, build, and maintain n8n workflows and integrations connecting tools like Slack, Recruitee, Notion, CRMs, and ecommerce platforms. Translate business requirements into automated processes that improve efficiency and reduce manual effort. Build and document scalable automations for HR, Marketing, Tech, and Operations teams. Integrate with APIs and databases (REST, GraphQL, SQL, DynamoDB, etc.) to connect and sync systems. Monitor, debug, and optimize workflows for reliability, performance, and cost-effectiveness. Collaborate with business stakeholders to identify automation opportunities and prioritize impact. Keep up with the latest in automation tools (Zapier, Make, Retool, AI agents) and recommend improvements. Foster a knowledge-sharing culture, documenting solutions and enabling non-technical teammates to leverage automation Who You Are 3+ years of experience in automation, integrations, or backend development. Hands-on experience with n8n (or similar: Zapier, Make, Airflow). Strong skills in API integrations, JSON, and data transformations. Familiarity with databases (SQL, NoSQL) and scripting (JavaScript, TypeScript, Python). Strong problem-solver, able to translate business pain points into elegant automation. Organized and detail-oriented, with a passion for process improvement. Collaborative communicator, able to partner with both tech and non-tech stakeholders. Curious, proactive, and eager to explore AI-assisted automation as part of workflows.