TISTA Science and Technology Corporation

Oversee IT Operations Management initiatives, coordinate demands, guide delivery teams, and ensure project alignment with mission objectives. | 5+ years managing IT implementation programs, experience with ITSM/ITOM tools, strong communication and leadership skills, and federal compliance knowledge. | Overview TISTA Science and Technology is seeking a Program Manager to join our growing team. At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities We’re seeking an experienced Program Manager to oversee IT Operations Management initiatives supporting federal infrastructure programs. You’ll coordinate complex demands, guide delivery teams, and ensure projects stay aligned with mission objectives. This is a leadership role with visibility across executive stakeholders, technical teams, and operational partners. Manage ITOM demand intake, prioritization, and delivery tracking. Serve as primary point of contact for stakeholders. Develop project plans, timelines, KPIs, and resource strategies. Facilitate status meetings and executive briefings. Monitor risks and implement mitigation plans. Support training and adoption of ITSM solutions. Drive continuous process improvement. Qualifications 5+ years managing IT implementation programs. Experience with ITSM/ITOM tools and CMDB initiatives. Strong understanding of government compliance and procurement. Excellent communication, leadership, and analytical skills. Preferred Qualifications: ServiceNow experience (ITSM / ITOM). Agile or Scrum familiarity. Change and release management experience. Education: Master's Degree in Engineering, Computer Science, Systems, Business, or equivalent PLUS 15 Years of experience. Ten (10) years of additional relevant experience may be substituted for education. Clearance: The ability to pass a Tier 2/Moderate Background Investigation. Location: Remote, USA. Monday - Friday (8:00 AM - 4:30 PM CST). Pay Range: The pay for this position ranges from $92,730 to $105,500. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Support and improve enterprise IT Service Management processes, develop dashboards, analyze service trends, and support ServiceNow configurations. | Requires strong ITIL v4 knowledge, experience with ServiceNow or similar platforms, stakeholder management skills, and a relevant bachelor's degree with 8+ years of experience. | Overview TISTA Science and Technology is seeking a Senior Program Analyst to join our growing team. At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities We are hiring a Senior Program Analyst to support enterprise IT Service Management programs across a large federal organization. You’ll help shape how IT services are delivered — improving performance, compliance, and customer experience. This role blends process improvement, analytics, stakeholder collaboration, and ServiceNow platform support. Support design and continuous improvement of ITSM processes (Incident, Change, Problem, Request, Knowledge). Act as liaison between IT teams and business stakeholders. Develop dashboards and service performance metrics. Analyze service trends to drive operational improvements. Support ServiceNow configuration and enhancements. Assist with audits, governance, and compliance activities. Lead documentation and training initiatives. Collaborate with infrastructure, cybersecurity, and application teams. Qualifications Strong ITIL knowledge (v4 preferred). Experience with ServiceNow or similar ITSM platforms. Strong analytical, communication, and stakeholder management skills. Ability to manage multiple priorities in fast-paced environments. Education: Bachelor's Degree in Business Discipline, or equivalent PLUS 10 Years of experience. Eight (8) years of additional relevant experience may be substituted for education. Clearance: The ability to pass a Tier 2/Moderate Background Investigation . Location: Remote, USA. Monday - Friday (8:00 AM - 4:30 PM CST). Pay Range: The pay for this position ranges from $56,730 to $64,500. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Support and execute communication and marketing plans, develop content, and manage digital communication platforms for federal clients. | Requires 5+ years of experience in corporate communications, proficiency in MS PowerPoint, Word, digital platforms like GovDelivery, SharePoint, and Power Platform, with strong project management and federal government experience. | Overview Are you a purpose-driven Communications Specialist seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom? The selected Communications Specialist will be supporting critical financial applications within the Veterans Affairs, which directly affects our soldier's and military family's wellbeing. Our teams are built with customer service-focused professionals the desire to meet and exceed our customer's expectations. The successful Commutations Specialist will work with stakeholders to drive communication efforts and bring new ideas to light. At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities Update, manage and execute client’s Communication Plan. Update, manage, write content, and execute a Marketing Plan for client. Manage marketing and newsletter content on client Webpage. Develop, support, and promote clients’ teams to create cohesive designs that reflect corporate cultures and goals, including message development. Develop and disseminate public relations materials that increase visibility among stakeholders. Identify client target audiences and create strategies to engage them effectively. Work closely with clients, leaders, and executives to develop and strengthen employee engagement activities. Attend meetings with stakeholders to find creative solutions to complex problems; Researches and creates content. Responsible for drafting and editing written deliverables that meet client contract requirements; Provides quality assurance of all deliverables. Communicate with all PM's to draft messaging and presentations. Engage with other internal teams (communications, quality, strategic) to gain required approval on content and accuracy. Develop, support, research, create content on all Digital Communications web or digital platform. Completes projects by coordinating with all interested parties. Contributes to team effort by accomplishing related results as needed. Work simultaneously on 5+ projects based on current client workload. Strong presentation design portfolio demonstrating expert level in PowerPoint including use of multiple masters, color themes, animations, actions, and video. Work special projects as required. Qualifications 5+ years of related work experience, including at least 3 years of experience proofreading and editing all facets of corporate communications. Advanced proficiency in MS PowerPoint, Word, and related content-creation tools (required). Advanced knowledge of digital communications platforms like GovDelivery (required). Working knowledge of MS Teams and SharePoint administration, including permissions management (required). Experience managing SharePoint lists in support of custom Power Platform solutions (required). Ability to navigate, document, and clearly communicate permissions and data relationships between environments, MS Teams, SharePoint lists, Power Apps, and Power Automate (required). Provide functional support for existing Power Platform solutions, including Power Apps and Power Automate (required). Strong knowledge of Section 508 accessibility standards and experience ensuring 508 compliance (required). Exceptionally strong written and verbal communication skills, including the ability to: actively listen. convey complex information clearly and succinctly. collaborate with diverse stakeholders to develop and evaluate tactical communications strategies in person and virtually (required). Experience developing and administering MS Forms and evaluating stakeholder feedback. Experience creating video demonstrations and applying graphic design skills using Adobe Creative Suite or comparable tools. High proficiency in distribution list management and message targeting campaigns. Working knowledge of MS Outlook distribution limitations and strategies for successful large-scale content delivery. Demonstrated expertise in developing, implementing, and enforcing brand standards and editorial guidelines across an enterprise. Experience leading process demonstrations, walkthroughs, or training related to Power Platform applications. Maintain clear, accurate documentation to support operational continuity and knowledge transfer. Strong ability to author comprehensive strategic and tactical plans end-to-end, incorporating stakeholder input. enterprise communication plans. rapid response plans. product line communication plans. brand standards. SharePoint content management plans. Advanced writing and copy-editing skills with a strong foundation in plain-language principles. Demonstrated project management skills, including planning, executing, and overseeing cross-service or cross-departmental initiatives. Strong process documentation skills, including development and adherence to standard operating procedures (SOPs). Ability and eagerness to quickly learn new web-based communications and collaboration tools. Experience supporting or working within the federal government, collaborating with government stakeholders, and adhering to federal policies, standards, and procedures. Education: Bachelor’s Degree in Business Administration, English/Journalism, or related field (or equivalent). Location: Remote, USA. Pay Range: The pay for this position ranges from $80,075 to $91,250. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Designing, developing, and supporting healthcare system solutions, collaborating with stakeholders, and ensuring technical and business alignment. | Over 10 years of experience in healthcare solutions, strong SDLC and architecture skills, and ability to manage multiple projects in a fast-paced environment. | Overview TISTA Science and Technology Corporation is seeking an enthusiastic Solutions Architect to join a growing team to support a federal agency. As the Solutions Architect, you will be bridging business and technology to meet organizational needs. You will be responsible for solutioning, designing, and supporting the implementation of new business capabilities and technologies to enhance business processes. You will communicate your expert understanding to both internal and external stakeholders. At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities Collaborate with business stakeholders, product owner, and external partners to develop an end-to-end view of required system capabilities; prepare high level requirements, business flows, and process diagrams to fully describe the solution to be delivered. Use logical/critical thinking, systems analysis, and healthcare industry knowledge to make product, design, and workaround recommendations, formulate questions to drive to detailed requirements, and to identify requirement and system gaps. Coordinate with System Administrators on health of system environments, upcoming updates and technical debt, and upcoming work, and keep PM and Business teams informed. Design, develop and maintain documentation of system and product capabilities Create Business Architecture documents including, but not limited to: Process flow diagrams, Mapping of business capability to systems, Capability roadmaps, Data models, Business models, and Data mappings Work with Project Management, Product Owner, Development Management, and Test Team Management to define solutions that balance business requirements, competing priorities, timelines and other constraints, system performance, and available resources while minimizing technical debt. Collaborate with development team manager/leads to define the work to be performed by the development team to meet the business requirements. Collaborate with developers and technical leads to provide input and recommendations on both high level and low level technical decisions during the development of the solution. Support test team members through knowledge transfer of both the requirements and the planned solution to help ensure full and accurate testing coverage. Help manage/monitor scrum teams, processes, deployments, and environments to identify and mitigate dependencies, schedule conflicts, and project and process risks and gaps, and to ensure project success. Follow enhancements/functionality from inception, requirements and technical elaboration, design, development, deployment, testing, defect correction, deployment to production, and maintenance/production issue resolution to ensure that requirements and targets are met. Utilize deep understanding of system/product functionality and business need to help triage and facilitate both short and long term resolution of production issues. Utilize servant leadership, strong communication skills, and a deep understanding of the system and domain to help facilitate resolution of project team roadblocks. Bring a holistic perspective of real-time communications, information, and architectures in support of FSC’s transformation and modernization activities. Work with cross-functional business and technology groups to promote open communication and teamwork; help “translate” between business and technical teams. Train and/or mentor both technical and business team members as appropriate. Facilitate development of ROMs and LOEs for potential future work/enhancements to inform Product Owner and Leadership decisions. The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary. Qualifications 10+ years of relevant experience in business solutioning and implementation within the Healthcare domain. Strong expertise in SDLC methodologies, including agile/scrum frameworks, hybrid agile, and waterfall, with the ability to collaborate effectively with business units and technology teams on major initiatives. Self-driven and capable of managing multiple projects simultaneously with minimal supervision. Extensive experience providing business and technical solution guidance across various subject matter areas; Systems Integration, Security and COTS (Custom of the Shelf) Product Integration. In-depth understanding of healthcare business operations, technologies, tools, and applications. Excellent customer relationship management skills, with proven ability to deliver compelling presentations and facilitate productive meetings. Extensive experience in taking program requirements and creating an architecture vision having experience in high volume and high availability networks and systems. Experience in creating and conveying to team members the architectural vision for a program or project. Experience in establishing and enforcing standards and practices. Experience prioritizing work in a fast-paced environment. Strong organizational skills. Strong writing skills and/or technical editing skills. Preferred Experience/Skills Provides industry insights, market trends, and best practices to influence continuous improvement initiatives, collaborating closely with senior management. Keeps abreast of new business policies, technology and market developments (including federal regulations) and suggests adoption of new technologies and tools to improve quality of business solutioning and related deliverables. Education: Bachelor's Degree B.S. in Computer Science or Information Management, or related field, or equivalent work experience. Clearance: The ability to obtain a government moderate background security clearance. Location: Remote, USA. Pay Range This position ranges from $105,145 to $120,625. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Manage and coordinate problem resolution activities within an IT service environment, including root cause analysis and cross-team collaboration. | Requires 5+ years in IT service operations, ITIL certification, experience with ServiceNow, and strong communication skills. | Overview TISTA Science and Technology is seeking a Senior Program Analyst to join our growing team. At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities Manage and coordinate all activities necessary to understand, communicate, make recommendations, track & accepted recommendations using best practices to prevent Internal/ External user disruption in daily operations. Assigns problem work roles, ensuring priorities, methods, deadlines and quality of service have been met. Delivers the highest level of customer service and thorough analysis for critical and high priority problems that impact patient care, claims processing, and cemetery operations at a singular site, throughout a region, or across the country. Collects data and gathers information from various resources on the application, operating system, network, system, or database that experienced a Problem to understand, analyses, and then document the root cause(s). Performs sound research and analysis to identify customer requirements, identifies information gaps and requests for information, obtains required information to meet customer and leadership expectations, and takes appropriate actions within the specified timeframes as defined in applicable policies, directives, regulations, guidelines and service level agreements to address the customers’ needs. Serves as a problem facilitator and adviser to system owners, identifing trends and areas where additional support may be needed. Maintains current knowledge on Problem Management policies, directives, and desktop procedures, to answer customer inquiries, execute the tasks associated with problem management in a timely manner, and determining when major problems or issues require supervisory decisions. Responsible for planning, coordinating, and providing leadership throughout the Root Cause Analysis process to understand, document, and make recommendations to prevent critical IT service interruptions that impact the enterprise, that include collaborating with inter-service, inter-agency, and commercial vendor subject matter experts from a variety of technical competencies. Tracks installation and integration of systems fixes, updates, patches, and enhancements ensuring systems and network availability and functionality. Assesses the technical expertise necessary to understand a given problem, gathers the technical subject experts, and leads the efforts for researching, evaluating, diagnosing, Problems causes, and provides corrective actions. Identifies alternate approaches to problem resolutions; frequently modifies and adapts precedent solutions to unique requirements to solve a wide variety of highly complex network and system related problems, suggests alternative means of meeting operational requirements through known workarounds. Communicates regularly through face-to-face, e-mail, online collaboration, video conference, and telephonic methods with customers, IT professionals, vendors, and all levels of management and agency officials to identify roles, problems to be solved, actionable events, resolution goals, and expected service levels. This may include active and daily participation and facilitation of teleconferences, online meetings, and presentations to multiple levels of Senior Executive Service (SES) leadership and other stakeholders requiring expert oral communication skills to report status of IT Service Problems including, business impact, business duration, corrective action efforts, and actions taken to prevent further service interruptions. Qualifications Must possess a strong blend of formal education, relevant experience and specialized certifications. A minimum of 5+ years of experience in IT service operations with proven experience operating within an ITIL-based framework. Hands-on experience with ITSM platform Service Now. Experience leading cross-functional teams in high-pressure situations and coordinating technical resources. Certification in ITIL 4 Foundation (a foundational understanding of the core concepts, principles, and practices of ITSM.) a plus. Certification in ITIL r Practice Manager Designation (specifically the Create, Deliver and Support module) (This advanced certification provides in-depth, practical expertise on applying ITIL principles to day-to-day operations, including detailed coverage of problem management activities. ) a plus. Education: Bachelor's Degree in a business discipline, or equivalent PLUS 10 Years of experience. Eight (8) years of additional relevant experience may be substituted for education. Clearance: The ability to pass a Tier 2/Moderate Background Investigation. Location: Remote, USA. Monday - Friday (8:00 AM - 4:30 PM EST). Pay Range: The pay for this position ranges from $52,730 to $65,500. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

The Senior Applications/System Analyst will respond to technical inquiries from VA users and create management strategies for site content. They will also participate in customer training and document problem resolutions. | Candidates should have extensive experience with SharePoint Online and related tools, along with a Bachelor's Degree in a relevant field and at least 5 years of experience. Knowledge of automation processes and customer requirements is also essential. | Overview Are you a Senior Applications/system Analyst who would like to have a positive impact for millions of people? If so, we may have an opportunity for you! TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities Respond to a high-volume of mid to moderately technical inquiries from VA users, enterprise wide. Create overall management and business automation process strategy and oversee implementation. Assure the over all look and feel of a site and create a management strategy for keeping content fresh and up to date. Participate in training customers and identifying repeatable issues that can be resolved in a knowledge article. Document inquiry responses and problem resolutions prior to closing the ticket. Qualifications Extensive experience with the use of multiple different tools to determine best approach for site and page creation, operations, management, maintenance and development. Expert in SharePoint Online, Power Platform (Power Automate, PowerApps, Power BI, Power Virtual Agent) and Office 365 Integration. Should have up to date knowledge on all current software tools available. Should have extensive experience in working with customer requirements and creating SharePoint Online sites. Business Process Management (Intermediate). Data analytics experience (Intermediate/Novice). Knowledge of solution architecture and system integration (SharePoint Online). Testing skills to test automation processes. Ability to design the automation process. Customer care communication skills. ServiceNow or similar ticket tracking skills. Knowledge of low-level computer languages (web based). Basic coding skills. Education: Bachelor's Degree in Computer Science, Engineering, Math, or equivalent PLUS 5 Years of experience. Eight (8) years of additional relevant experience may be substituted for education. Clearance: The ability to pass a Tier 2/Moderate Background Investigation. Location: Remote, USA. Monday - Friday (8:00 AM - 4:30 PM CST). Pay Range: The pay for this position ranges from $60,730 to $68,500. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Onboard new accounts and manage SailPoint integration projects. Support cybersecurity architecture development and perform routine software updates. | Candidates should have 5+ years of experience with IAM/PAM solutions and 3+ years hands-on with SailPoint. A Bachelor's Degree in Computer Science or related field is required. | Overview TISTA is seeking an experienced SailPoint Engineer to join our team. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities Onboard new accounts, platforms and safe management. Lead SailPoint IIQ integration projects with ServiceNow and Active Directory. Manage Disaster Recovery failover scenarios for SailPoint. Proficiency in Java and REST/SOAP APIs as it related to SailPoint. Perform routine software updates of SailPoint software components. Be vocal in the team: leverage experience and industry best practices to strengthen and enhance the agency’s security posture. Support cybersecurity enterprise architecture development, including review and creation of documentation, design architecture diagrams, and implementation recommendations of cyber tools. Qualifications 5+ years of experience with IAM/PAM solutions, including 3+ years hands-on with SailPoint. Ability to build and maintain Windows and Red Hat Linux OS platforms for SailPoint. Able to build strong relationships with lead teams and individuals without direct reporting relationships. Able to work independently to complete assigned tasks, and document new procedures as needed. Excellent written and oral communications skills and ability to articulate and present information to all levels of management and staff. Desired Skills: Strong troubleshooting and analytical skills. Knowledgeable about basic networking concepts and virtualization. Ability to identify and advocate for process improvement opportunities to the team and government. Education: Bachelor's Degree in Computer Science, Engineering, Math, or equivalent PLUS 5+ Years of experience. Clearance: The ability to pass a Tier 4/Moderate Background Investigation. Location: Remote, USA. Pay Range: The pay for this position ranges from $87,730 to $106,500. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Lead and manage scrum teams using SAFe and LeSS methodologies, oversee project execution, risk management, release planning, and client liaison for federal agency software development projects. | 10 years software development program support, 5 years leading SAFe or LeSS programs, strong Scrum Master skills, knowledge of Agile frameworks and VA VIP process, EDI domain expertise, Bachelor's degree or equivalent experience, ability to pass background check. | Overview TISTA is seeking a Scrum Master in support of a critical application (IBM Sterling) within the federal agency. The Scrum Master will lead a scrum team, provide management, steer direction, administration, quality assurance, and leadership of staff execution for assigned projects. As our Scrum Master you will provide day-to-day support and management of scrum teams including quality monitoring and SME-level inputs to improve the overall performance of the assigned projects; support of configuration and release management, and assessment and authorization to VA IT development/ sustainment project(s) as needed. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities Provide day-to-day management guidance and direction to scrum teams in the execution of tasks. Manage resources and project based on timelines established in the project plan, and monitor progress. Use proven software development methodologies, including Large Scale Scrum (LeSS), SAFe, VIP and Process Asset Library (PAL) that assure that all contract-driven activities are identified, documented, and tracked so that the contract shall continuously be evaluated and monitored for timely and quality service. Act as primary interface (liaison) with client and ensure client's needs are met within the scope of this project and our contract. Provide project financial and resource management. Plan and conduct 'VIP Build' planning or Program Increment (PI) Planning, manage PI-Planning session in accordance with SAFe and in alignment with VA VIP process. Provide detailed metrics and dashboard covering tasks, assigned resources, and story points including burn down charts. Identify, communicate, mitigate and manage project risks; provide weekly updates to manager and PMSS Risk Manager on issues/risks requiring escalation. Maintain requirements backlog and conduct requirements elaborations. Plan and support Sprint and Build releases for all environment, and coordinate with Test and CM Manager to ensure adequate and timely support. Collect and maintain all release documents and ensure that compliance user stories have been completed and approved by assigned Release Manager. Qualifications 10 years of experience supporting software development programs. 5 years of experience leading a program using either LeSS or SAFe (required). Strong experience as a Scrum Master in an Agile development methodology. Proven ability to lead scrum teams in the execution of project tasks and providing monitoring including risk/issues management. Experience managing scrum teams within the VA, specifically working knowledge of VA's VIP management process (nice to have). Knowledge of methodologies, technologies, frameworks, and toolsets such as Agile methodology, Scaled Agile Framework (SAFe), Agility, Jira, VIP, etc. Electronic Data Interchange (EDI) domain expertise required. Deep understanding of scaled agile development methodologies (SAFe). This role is the primary interface with the customer and requires high-level of professionalism; and oral and written communications skills. Education: Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific / technical discipline. Eight (8) years of additional relevant experience may be substituted for education (13 years total). Clearance: The ability to pass a Tier 2/Modest Background Investigation Location: Remote, USA Pay Range: The suggested pay for this position ranges from $69,240 to $90,500 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location Also, certain positions are eligible for additional forms of compensation, such as bonuses TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Responsible for configuring, maintaining, and supporting the SharePoint platform, focusing on ITSM, HAM, SAM, and ITOM. Also responsible for the development and support of Power Platform and migration of SharePoint sites within the VA M365 tenant. | Candidates must have extensive experience with tools for site management and migration, as well as knowledge of SharePoint Online. A Bachelor's Degree in a relevant field and 5 years of experience are required. | Overview Are you a Senior Applications/Systems Analyst who would like to have a positive impact for millions of people? If so, we may have an opportunity for you! TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities Responsible for configuring, maintaining, and supporting the SharePoint platform. Will focus on ITSM, Hardware Asset Management (HAM), Software Asset Management (SAM), IT Operations Management (ITOM). Will assure the overall security and governance strategy to adhere to the VA M365 tenant guardrails. Responsible for development and support of Power Platform (Power Automate, PowerApps, Power BI, Power Virtual Agent), Office 365 integration. Responsible for migration of SharePoint sites within VA M365 tenant. Qualifications Must have extensive experience with the use of multiple different tools to determine best approach for site management, modernization, migration, and integrated solutions. Should have up to date knowledge on all current software tools available for SharePoint site migrations such as Sharegate. Should have extensive experience in working with customer requirements and troubleshooting SharePoint Online sites. Experience in Level 3 SharePoint tenant-level triage. Business Process Automation (Intermediate)- Basic workflow skills- Data analytics experience (Intermediate/Novice). Knowledge of solution architecture and system integration (SharePoint Online). Ability to identify and analyze business processes to be automated. Ability to design the automation process. Knowledge of low-level computer languages (web based). Basic coding skills (any languages). Testing skills to test automated processes. Education: Bachelor's Degree in Computer Science, Engineering, Math, or equivalent PLUS 5 Years of experience. Eight (8) years of additional relevant experience may be substituted for education. Clearance: The ability to pass a Tier 2/Moderate Background Investigation. Location: Remote, USA Monday - Friday (8:00 AM - 4:30 PM CST) Pay Range: The pay for this position ranges from $52,730 to $66,500. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Design and implement secure, scalable cloud-native data architectures and AI/ML solutions, provide technical leadership and mentorship, and ensure compliance with security standards. | 8+ years in solutions architecture or data engineering with expertise in Databricks, Spark, Delta Lake, cloud platforms, AI/ML tools, strong security knowledge, and ability to obtain a Public Trust clearance. | Overview: TISTA is seeking a highly skilled Resident Solutions Architect (RSA) to provide advanced technical expertise and guidance in support of our Data and Artificial Intelligence (AI) initiatives. The RSA will play a critical role in shaping and executing modern cloud-native architectures, ensuring secure, scalable, and innovative solutions that align with mission and enterprise requirements. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities: • Design and implement end-to-end architectures on Databricks, Spark, and Delta Lake supporting large-scale ingestion, ELT, and advanced analytics. • Architect medallion (Bronze, Silver, Gold) data lakehouse patterns with batch and real-time pipelines. • Enable ML/AI capabilities using MLflow, TensorFlow, PyTorch, and other libraries within collaborative workspaces. • Define and enforce security standards including RBAC, SCIM, SAML, SSO, and secrets management. • Ensure compliance with security requirements while deploying in customer-controlled VPCs. • Integrate BI tools (Tableau, Power BI, etc.) and ensure interoperability across ecosystems. • Provide technical leadership, documentation, and mentorship to engineering and data science teams. • Partner with stakeholders to translate requirements into scalable and secure solutions. Qualifications: • Bachelor’s degree in Computer Science, Engineering, or related field. • 8+ years of experience in solutions architecture, data engineering, or related roles. • Strong expertise in Databricks, Apache Spark, and Delta Lake. • Proven experience designing secure, cloud-native architectures (AWS, Azure, or GCP). • Hands-on experience with SQL, Python, R, or Scala in data/analytics contexts. • Deep understanding of ACID transactions, data versioning, and point-in-time querying • Practical experience with AI/ML model development, deployment, or integration. • Experience with data governance, security controls, and RBAC using Unity Catalog. • Strong communication skills with the ability to engage both technical and business stakeholders. Preferred Qualifications: • Master’s degree in a technical discipline. Or Bachelors with 10+ years of experience • Experience supporting large-scale federal or healthcare data platforms. • Familiarity with ML/AI tools (MLflow, TensorFlow, PyTorch, XGBoost). • Knowledge of CI/CD pipelines, GitHub integration, and DevOps best practices. • Experience with BI and visualization tools (Power BI, Tableau, MicroStrategy, Qlik). • Databricks certification (e.g., Databricks Certified Solutions Architect, Databricks Certified Data Engineer). • Relevant cloud certifications (AWS Solutions Architect, Azure Solutions Architect, Databricks Certified Architect). Location: • Remote (U.S. Based) Clearance Requirement: • Must be a U.S. Citizen or Green Card holder and able to obtain a Public Trust clearance Employment Type: • Full-time/Contract Pay Range: • The pay for this position ranges from $140,730 to $180,500. • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. • Also, certain positions are eligible for additional forms of compensation, such as bonuses. • TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/