The Guitar Center Company

Oversee daily sales and operations, manage sales team, payroll, hiring, and operational tasks to ensure high customer service standards. | High school diploma or equivalent with 2+ years retail experience; 3-5 years preferred and interest in music. | This position is eligible to participate in the Music & Arts Company bonus program based on Company performance.   The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): * Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives * Stay current on financial data, inventory, and other statistics * Be sure that all products in the store are available for purchase and displayed appropriately * Oversee and manage payroll, recruiting, hiring and training of store employees * Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned. * Promote the Music & Arts lesson program and assist teachers * Demonstrate outstanding customer service to each and every customer * Additional duties as assigned Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations   About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. Qualifications To join our band, you'll need the following experience: Minimum Requirements: * High School Diploma or Equivalent * 2 years of relevant work experience Preferred Requirements: * 3-5 years retail experience * Musical experience and interest Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

Manage regional HR functions including employee relations, labor relations, compliance, and talent development with travel requirements. | Requires 8+ years HR experience including labor relations in retail, 3 years managing teams, and advanced conflict resolution skills. | This HR Manager Position will be a primarily remote position. Locations of interest for home base would be Texas or Illinois. This position requires approximately 25-30% Travel. The Manager, Regional Human Resources works closely and consultatively with Human Resources and Store Operations leaders in the following areas: (a) labor relations (b) employee relations; (c) employee development; (d) statutory and policy compliance; (e) investigations and related activities. RESPONSIBILITIES/DUTIES • Assist field management in resolving varied and potentially complex employee relations matters • Conduct timely, accurate investigations as needed • Audit the execution of company human resource management policies and directives, and compliance with federal, state and local employment and wage and hour statutes. • Assist with the tracking and measurement of key field talent management and retention initiatives. • Consult with line leaders on all performance assessment, performance improvement, and general talent development initiatives. This includes facilitating individual and group workshops to train and retain high-potential leadership. • Manage and support the talent pipeline through workforce and career planning. • Provide individual and group training to develop and enhance respectful working environments at all business locations. • Labor Relations • Perform additional related duties as required and/or assigned MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES • Bachelor's Degree is required, preferably in Human Resources Management or a related field. • Valid state driver's license and automotive insurance. • 8 years of relevant work experience (in addition to degree or years of previous experience) • 3 years of experience managing a department, function, product, or project • 3 years of labor relations experience within a retail environment • 5-7 years of employee relations experience within a retail environment • Advanced knowledge of US labor laws • Advanced proficiency in conflict prevention and resolution Why join us? With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music. Pay Rate: $95,000 - $130,000 / annually depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Guitar Center The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruiting@guitarcenter.com.

Engage customers, recommend products, meet sales targets, and maintain store appearance. | Passion for music, sales success, excellent communication, and ability to thrive in a fast-paced retail environment. | Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people find their perfect beat, we want you on our stage! Pay Rate: $19.29/hr - $28.94/hr plus commission depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. What We Need: • Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town. • Music Junkie: You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious. • Player's Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar. • Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises. • Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name. Your Jam as a Retail Sales Associate: • Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true. • Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup. • Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions. • Customer Relationship Building: Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community. • Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe. • Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset! What You Bring: • Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products. • Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you. • Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons. • Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch. If you're ready to rock the retail world, apply now and let's create some musical magic together! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job†related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1†818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Engage customers, recommend musical instruments and gear, achieve sales targets, maintain store merchandising, and build customer relationships. | Passion for music, proven sales success, excellent communication, and ability to thrive in a fast-paced retail environment. | Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people find their perfect beat, we want you on our stage! What We Need: • Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town. • Music Junkie: You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious. • Player's Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar. • Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises. • Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name. Your Jam as a Retail Sales Associate: • Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true. • Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup. • Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions. • Customer Relationship Building: Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community. • Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe. • Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset! Requirements What You Bring: • Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products. • Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you. • Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons. • Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch. If you're ready to rock the retail world, apply now and let's create some musical magic together! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Manage inventory control, shipping and receiving, merchandising to planograms, cash handling, and maintaining store operations. | Basic Microsoft Office skills, ability to work in loud environments, lift up to 40 lbs, and work flexible hours including weekends and holidays. | Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores. A few special characteristics that make our Operations Associates successful: • Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others. • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business. • Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines. • Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Operations Associate, you will: • Tasks related to inventory control • Shipping and receiving of gear and other items • Cycle Counting of Inventory (preparation and execution) • Stocking and merchandising to a planogram • Printing and placing of signage and price signs (POP) • Cash Handling • Shrink awareness and control • Additional duties as assigned Requirements: • Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook) • Must be able to work in a loud environment for 5-8 hours • Must be able to work weekends, holiday, and evenings • Must be able to lift up to 40 lbs Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.