The Guitar Center Company

Create a welcoming environment, achieve sales targets, maintain product knowledge, build customer relationships, organize displays, and support store operations. | Passion for music, proven sales success, excellent communication skills, resilience in retail, influencing ability, and flexibility for hours. | Join the Band: Retail Sr. Sales Rockstar Wanted! Are you a passionate musician with a talent for sales and leadership? We’re on the lookout for a new member to join our team of dynamic Sr. Sales Associates! Who We Are: At Guitar Center, we’re not just selling instruments; we’re creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that’s as vibrant as the music we all love. If you’re passionate about music and love helping people. What We Need: * Friendly Vibes: Your smile is your signature, and you make every customer feel like they’ve just joined the coolest band in town. * Music Junkie: You live, breathe and dream music. Whether you’re jamming on your guitar or singing in the shower your passion is contagious. * Player’s Spirit: You’ve got a competitive edge, a goal-driven mindset, and you’re ready to hit the sales targets like a Rockstar and help your team do the same. * Problem Solver: When there’s a musical mystery, you’re the detective! Your ability to solve problems leaves customers and your team singing your praises. * Team Player: You know the best performance happens when the whole band is in sync, and you know how to drive that synergy! Collaboration is your middle name. * Leadership Spirit: You set the tempo and ensure that every member of the crew is in tune with the collective vision. Your Jam as a Sr. Sales Associate: * Customer Engagement: Create a welcoming environment where customers feel inspired to explore their musical passions. Help customers find the perfect gear to bring their sound to life. * Sales and Revenue Generation: Achieve and exceed sales targets with flair! Upsell and cross-sell like a pro by connecting customers with the perfect instruments and accessories to complete their musical setup. * Product Knowledge: Maintain expert-level knowledge of our gear, from the latest guitars to cutting-edge recording equipment, and help enhance the knowledge of others. * Customer Relationship Building: Grow your fanbase! Maintain strong relationships and help fellow Associates foster them. Help your team be the go-to in the local music community. * Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe. * Store Support and Operations: Practice your leadership abilities by guiding and mentoring your fellow team members, supporting them through customer interactions and operational tasks. As a keyholding member of the store, you will be looked on for opening and closing the store as needed. Qualifications What You Bring: * Passion for Music: You're not just an employee; you’re a music enthusiast with a solid understanding of various instruments and products. * Sales Success: You’ve got a proven track record in sales, and exceeding targets is second nature to you. * Communication skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons. * Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment and your organizational skills are top-notch. * Ability to Influence: You inspire others to achieve their best sound. When the goal is achieved together, it’s like the triumphant resolution of a complex cord! * Flexibility: You are open to working additional hours if needed and can hang out with the band on nights and weekends as needed! Why Guitar Center? At Guitar Center, we're all about making music happen. We offer a creative, vibrant environment where you can grow your career, share your passion, and help others discover their love for music. Plus, you'll be surrounded by the latest gear, cutting-edge products, and a team that feels like a band. For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Ready to hit the right notes in your career? Apply today and let's make music together! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.  If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com [recruiting@guitarcenter.com].

Assist customers, promote sales, and participate in store operations. | High school diploma, 2 years relevant experience, knowledge of musical instruments and written music. | The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals • Promote the Music & Arts lesson program • Create business by networking with teachers/schools, churches, and community organizations • Develop customer relationships and provide compelling sales presentations based on sales training • Demonstrate outstanding customer service to each and every customer • Promote customer loyalty • Participate in all areas of store's operation including merchandising, displays, and maintenance • Maintain store security including: perimeter door keys, register keys and personal alarm code • Additional duties as assigned. Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. Pay Rate: $16.35 - $17.00/hr plus commission depending on location, background, and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or GED required. • 2 years of relevant work experience • Skilled knowledge of musical instruments and written music About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

Assist customers, promote sales, and support store operations. | High school diploma, 2 years relevant experience, knowledge of musical instruments and written music. | The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): * Generate sales to exceed personal sales goals * Promote the Music & Arts lesson program * Create business by networking with teachers/schools, churches, and community organizations * Develop customer relationships and provide compelling sales presentations based on sales training * Demonstrate outstanding customer service to each and every customer * Promote customer loyalty * Participate in all areas of store's operation including merchandising, displays, and maintenance * Maintain store security including: perimeter door keys, register keys and personal alarm code * Additional duties as assigned. Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. Pay Rate: $16.35 - $17.00/hr plus commission depending on location, background, and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Qualifications To join our band, you'll need the following experience: Minimum Requirements: * High School Diploma or GED required. * 2 years of relevant work experience * Skilled knowledge of musical instruments and written music About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

Support sales goals, promote programs, develop customer relationships, and participate in store operations. | High School Diploma or GED, 2 years relevant experience, knowledge of musical instruments and written music. | The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals • Promote the Music & Arts lesson program • Create business by networking with teachers/schools, churches, and community organizations • Develop customer relationships and provide compelling sales presentations based on sales training • Demonstrate outstanding customer service to each and every customer • Promote customer loyalty • Participate in all areas of store's operation including merchandising, displays, and maintenance • Maintain store security including: perimeter door keys, register keys and personal alarm code • Additional duties as assigned. Why Music & Arts? Here's just some of the rewards: Pay Rate: $16.35 - $17.35/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required. • 2 years of relevant work experience • Skilled knowledge of musical instruments and written music About Music & Arts The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

Supporting warehouse operations through product handling, processing, and organization, including shipping and receiving tasks. | High school diploma or GED, warehouse experience preferred, basic computer skills, ability to lift up to 50 pounds, and attention to detail. | POSITION SUMMARY   The Warehouse Associate supports daily warehouse operations and ensures accurate, efficient handling of incoming and outgoing products. This role is responsible for processing, organizing, and preparing merchandise to meet business needs while maintaining a safe and orderly work environment.   Compensation: Commensurate with experience $14- $15 per hour.   About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.     Love this gig and want to join our team? Apply today to help us bring music to every community we serve!   ESSENTIAL DUTIES AND RESPONSIBILITIES   Essential Functions (not all-inclusive): * Locate and transfer product for daily sales orders, ensuring accuracy between physical product and order description. * Process and sort serialized product according to company standards. * Assist with quality control and maintenance of rental inventory. * Prepare, pack, and label items for shipment following established procedures. * Load and unload products, including moving items with or without rolling carts. * Move product within the facility to support storage, staging, or shipment needs. * Serve as a backup driver, operating company vehicles to deliver products between locations as needed, following all traffic regulations. * Support warehouse team members and leadership with additional duties as assigned. Qualifications EDUCATION AND EXPERIENCE   To join our band, you'll need the following skills, education, and experience: * High school diploma or GED (required). * Active driver’s license required for occasional driving duties if assigned driver is absent. * Six months of warehouse experience (preferred). * Basic proficiency in Microsoft Office (Word, Excel, Outlook). * Ability to navigate warehouse locations, locate products accurately, and use RF scanning equipment. * Strong attention to detail and problem-solving ability. * Ability to identify and correct errors quickly and retain the knowledge for future implementation. * Comfortable meeting deadlines in a fast-paced environment. * Ability to work collaboratively in a team environment and independently when needed. * Offers of employment are contingent upon successful background and motor vehicle record checks.   PHYSICAL DEMAND AND WORK EFFORT * Ability to lift, push, or pull up to 50 pounds. * Ability to stand, walk, and move within a warehouse environment for extended periods. * Ability to perform repetitive motions safely for extended periods. * Ability to safely climb and work on ladders when needed. * Ability to drive various company vehicles (box trucks, cargo vans) and work safely in outdoor environments and changing weather conditions as needed.   If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.

Providing excellent customer service and supporting store operations. | High school diploma or GED, 2 years relevant work experience, and knowledge of musical instruments and written music. | The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store.   Essential Functions (not all-inclusive): * Generate sales to exceed personal sales goals * Promote the Music & Arts lesson program * Create business by networking with teachers/schools, churches, and community organizations * Develop customer relationships and provide compelling sales presentations based on sales training * Demonstrate outstanding customer service to each and every customer * Promote customer loyalty * Participate in all areas of store's operation including merchandising, displays, and maintenance * Maintain store security including: perimeter door keys, register keys and personal alarm code * Additional duties as assigned. Why Music & Arts? Here's just some of the rewards: Pay Rate: $16.35 - $17.35/hr plus commission depending on location, background and experience. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more.   The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Qualifications Skills, Experience and Education: Minimum Requirements: * High School Diploma or GED required. * 2 years of relevant work experience * Skilled knowledge of musical instruments and written music ABOUT MUSIC & ARTS The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

Assist customers at the front desk, help with inquiries, and ensure a positive experience. | Basic customer service skills, bilingual ability, and a high school education. | Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people find their perfect beat, we want you on our stage! What We Need: • Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town. • Music Junkie: You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious. • Player's Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar. • Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises. • Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name. Your Jam as a Retail Sales Associate: • Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true. • Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup. • Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions. • Customer Relationship Building: Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community. • Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe. • Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset! What You Bring: • Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products. • Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you. • Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons. • Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch. If you're ready to rock the retail world, apply now and let's create some musical magic together! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Transporting and handling materials using powered equipment, ensuring accuracy and safety. | Must have ability to operate power equipment, perform basic arithmetic, and work independently with attention to detail. | POSITION SUMMARY Transports product via powered equipment for the Reserve or Receiving department. Moves material between departments or in and out of storage locations. Makes sure that product is properly allocated for storage or shipping.   ESSENTIAL DUTIES AND RESPONSIBILITIES * Store or retrieve product using appropriate powered equipment. * Check accuracy of pallets moved. * Time will be split between operating powered lift equipment and working consolidation, depending on the workload and needs of the department. * Receive and execute work orders and material movement instruction from PkMS system. * Retrieve product from proper location for shipment. * Allocate product for storage in proper Reserve location. * Responsible for maintaining safety and housekeeping standards in the department. * Miscellaneous duties as assigned by area supervisor. Qualifications EDUCATION AND EXPERIENCE * Must be Guitar Center certified to operate all power equipment or be willing and able to satisfy certification process if selected. * Must be able to read, write, and perform simple arithmetic. * Must have aptitude to work with PkMS system and properly identify, retrieve, move, and secure product for storage or shipment. * Must possess a high level of accuracy, attention to detail, and efficiency when processing orders for storage or shipment. * Must demonstrate the ability to work independently. * Must be flexible to work in other production areas and able to address changing priorities. * Must have strong communication skills. Able to effectively communicate detailed information to other drivers and processors in all departments. * Must demonstrate a positive attitude and support for company goals.       PHYSICAL DEMAND AND WORK EFFORT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. * Continuous mental and/or visual attention; the work requires constant alertness in a warehouse environment. * Able to stand for long periods of time and work in hot conditions during summer months. * The noise level is moderate. * Able to lift up to 50 lbs. on a frequent basis. * The physical demand typically applied in this job includes: lifting, pulling, reaching, carrying, pushing, standing, walking, stooping, and bending.

Assist customers in selecting musical instruments and gear, promote sales, and maintain store appearance. | Passion for music, sales experience, excellent communication skills, and retail resilience. | Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people find their perfect beat, we want you on our stage! Pay Rate: $15.49/hr - $23.24/hr plus commission depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. What We Need: • Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town. • Music Junkie: You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious. • Player's Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar. • Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises. • Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name. Your Jam as a Retail Sales Associate: • Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true. • Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup. • Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions. • Customer Relationship Building: Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community. • Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe. • Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset! What You Bring: • Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products. • Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you. • Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons. • Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch. If you're ready to rock the retail world, apply now and let's create some musical magic together! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Greet customers, understand their needs, demonstrate product knowledge, assist through sales process, and maintain store readiness. | Willingness to work flexible hours, strong customer service orientation, attention to detail, and ability to learn product and sales techniques. | Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Seasonal Support, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. A few special characteristics that make our Seasonal Support successful: • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership. • Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self. • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. As our Seasonal Support, you will: • Reach sales targets on services • Demonstrate product and service knowledge to customers • Assist customers and guide them through the sales process • Continual learning through the onboarding, certification, and continuing education process • Assisting with the execution of all tasks to ensure the store is ready to conduct business and service customers • Keep an eye on inventory levels and replenish displays as needed • Clienteling/build relationships with customers to fulfill future service needs • Additional duties as assigned Requirements: • Willing to work nights, weekends, and holidays • Strong orientation towards providing excellent customer service • High attention to detail Preferences: • Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc.) Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Coordinate order processing and delivery support for GC Pro Account Managers to achieve operational and sales goals. | Requires minimum 3 years relevant experience in store or sales operations support, basic knowledge of musical instruments and audio gear, and proficiency in Microsoft Office. | We are focused on bringing the power of technology to customize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational institutions public and private, and houses of worship, we design and install custom audiovisual systems that exceed expectations. Are you a high-performing AV Sales Professional looking to embark on a journey to propel your career to the next level? If so, then consider joining the GC Pro sales team who sell business-to-business audio visual solutions to a broad scope of customers. Position Summary: GC Pro Logistic Coordinator In this role, you will coordinate the operational and sales process for the GC Professional division, facilitating the order entry through delivery of goods and services to clients for their assigned GC Pro Account Managers to achieve operational and sales goals. Responsibilities will include, but will not be limited to the following: • Provide day-to-day support to Account Managers with regard to product, support materials, and special orders. • Offer guidance on process and protocol regarding proper order management • Answer incoming sales calls and routing to them to the appropriate GC Pro staff with detailed information. • Track PO numbers and shipping information, confirming all aspects of the order are entered and processed correctly. • Locate in-store stock and create layaways. • File and organize of client and vendor purchase orders. • Coordinate all aspects of a GC Pro order from the time an Account Manager conforms a quote to the delivery of all goods and services to the client • Communicate professionally in person and on the telephone with customers, retail store personnel, GC Pro team, and corporate personnel. • Participate in special projects and perform other duties as assigned. About the Guitar Center Company The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience. To join our band, you'll need the following experience: • High School Diploma or GED required. • Minimum 3 years of relevant work experience, preferably in Store Operations Support, or Sales Support • Novice knowledge of musical instruments, audio gear, parts, and nomenclature • Intermediate knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and standard business applications Physical Functions: • Sitting required 80% of the time. • Walking 10% and standing required 10% of the time, respectively. Why Guitar Center Company? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Why Guitar Center Company? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $21.00 - $24.00/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruiting@guitarcenter.com

Assist customers with sales and product knowledge, maintain store readiness, and meet sales targets during the seasonal period. | Willingness to work nights, weekends, holidays, strong customer service orientation, and attention to detail. | Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Seasonal Support, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. A few special characteristics that make our Seasonal Support successful: • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership. • Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self. • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. As our Seasonal Support, you will: • Reach sales targets on services • Demonstrate product and service knowledge to customers • Assist customers and guide them through the sales process • Continual learning through the onboarding, certification, and continuing education process • Assisting with the execution of all tasks to ensure the store is ready to conduct business and service customers • Keep an eye on inventory levels and replenish displays as needed • Clienteling/build relationships with customers to fulfill future service needs • Additional duties as assigned Requirements: • Willing to work nights, weekends, and holidays • Strong orientation towards providing excellent customer service • High attention to detail Preferences: • Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc.) Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Assist customers in-store by providing product knowledge, meeting sales targets, maintaining inventory displays, and supporting store readiness. | Willingness to work flexible hours including nights and weekends, strong customer service orientation, attention to detail, and some knowledge of musical instruments preferred. | Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Seasonal Support, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. A few special characteristics that make our Seasonal Support successful: • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership. • Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self. • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. As our Seasonal Support, you will: • Reach sales targets on services • Demonstrate product and service knowledge to customers • Assist customers and guide them through the sales process • Continual learning through the onboarding, certification, and continuing education process • Assisting with the execution of all tasks to ensure the store is ready to conduct business and service customers • Keep an eye on inventory levels and replenish displays as needed • Clienteling/build relationships with customers to fulfill future service needs • Additional duties as assigned Requirements: • Willing to work nights, weekends, and holidays • Strong orientation towards providing excellent customer service • High attention to detail Preferences: • Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc.) Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Monitor and maintain operational systems and networks, respond to incidents, collaborate with teams, and document resolutions in a hybrid NOC environment. | Ability to work 12-hour shifts, experience in high-availability environments, knowledge of ITSM and monitoring tools, familiarity with ITIL, and relevant certifications preferred. | Important: This role will be onsite out of our downtown Phoenix NOC on a hybrid basis (2 - 3 days per week).  About the role:  We are seeking a highly skilled Network Operations Center Analyst to join our team. The NOC Analyst will play a crucial role in monitoring, analyzing, and maintaining the performance and efficiency of our operational systems. This individual will work closely with various departments to ensure seamless operations, identify potential issues, and implement solutions to optimize performance.  What you'll do: * Monitor operational systems, networks, and applications to ensure optimal availability, performance, and security  * Respond promptly to alerts, incidents, and service requests, following established procedures and protocols  * Assess, contain, and escalate environmental emergencies involving fire suppression, power systems, AC units, and UPS battery backups  * Collaborate with cross-functional teams to troubleshoot and resolve technical issues affecting operations  * Document incidents, actions taken, and resolutions to maintain accurate records for analysis and future reference  * Contribute to the development and implementation of proactive measures to prevent system failures and enhance reliability  * Receive, stage, and assist in the installation of network, compute, and storage equipment  * Stay current with industry trends, best practices, and emerging technologies related to operational management  * Analyze operational data and metrics to identify trends, patterns, and potential risks to efficiency  Qualifications To join our band, you'll need: Qualifications & experience:  * Ability to work a 12-hour shift from 5:30 PM to 5:30 AM, including weekends and holidays  * Proven experience in a similar role, preferably in a fast-paced or high-availability environment  * Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve technical issues  * Excellent communication skills and the ability to collaborate effectively with diverse teams  * Experience with ITSM and monitoring platforms such as ServiceNow, Datadog, or SolarWinds  * Familiarity with the ITIL framework and hands-on experience with incident management processes  * Relevant certifications such as CompTIA A+, Security+, or ITIL Foundation are a plus  * Ability to sit for extended periods of time  * Ability to lift to 75 lbs.  Disclaimer:       While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.       Pay rate: $25/hr. - $40/hr. dependent on background and experience. This is a salary non-exempt role.  Why Guitar Center Company? Here’s just some of the rewards:      For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.      The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state-specific laws. Pay ranges may be different in other locations.      Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.      If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com [recruiting@guitarcenter.com].

Engage customers, recommend musical instruments, meet sales targets, maintain store appearance, and build customer relationships. | Passion for music, sales success, excellent communication, and ability to thrive in a fast-paced retail environment. | Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people find their perfect beat, we want you on our stage! What We Need: • Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town. • Music Junkie: You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious. • Player's Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar. • Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises. • Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name. Your Jam as a Retail Sales Associate: • Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true. • Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup. • Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions. • Customer Relationship Building: Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community. • Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe. • Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset! What You Bring: • Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products. • Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you. • Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons. • Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch. If you're ready to rock the retail world, apply now and let's create some musical magic together! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Detail and clean rental instruments efficiently, report quality issues, and perform general warehouse duties. | High school diploma or GED required, ability to clean instruments and perform warehouse tasks. | An instrument repair cleaner's job is to detail and clean rental instruments and prepare them to return to stock in a timely and proficient manner.  Essential Functions (not all-inclusive): * Detail and clean instruments in a timely manner based on production standards * Report quality control rejects * Perform general warehouse and distribution tasks * Other duties as assigned About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. Qualifications To join our band, you'll need the following experience: * High School Diploma or GED required. Why Us? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Assist customers with sales, meet sales targets, maintain inventory, and support store operations during seasonal periods. | Must be willing to work nights, weekends, holidays, have strong customer service orientation, and attention to detail; intermediate musical instrument knowledge preferred. | Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Seasonal Support, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. A few special characteristics that make our Seasonal Support successful: • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership. • Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self. • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. As our Seasonal Support, you will: • Reach sales targets on services • Demonstrate product and service knowledge to customers • Assist customers and guide them through the sales process • Continual learning through the onboarding, certification, and continuing education process • Assisting with the execution of all tasks to ensure the store is ready to conduct business and service customers • Keep an eye on inventory levels and replenish displays as needed • Clienteling/build relationships with customers to fulfill future service needs • Additional duties as assigned Requirements: • Willing to work nights, weekends, and holidays • Strong orientation towards providing excellent customer service • High attention to detail Preferences: • Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc.) Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Engage customers, recommend musical instruments and gear, achieve sales targets, maintain store merchandising, and build customer relationships. | Passion for music, proven sales success, excellent communication, and ability to thrive in a fast-paced retail environment. | Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people find their perfect beat, we want you on our stage! What We Need: • Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town. • Music Junkie: You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious. • Player's Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar. • Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises. • Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name. Your Jam as a Retail Sales Associate: • Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true. • Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup. • Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions. • Customer Relationship Building: Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community. • Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe. • Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset! Requirements What You Bring: • Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products. • Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you. • Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons. • Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch. If you're ready to rock the retail world, apply now and let's create some musical magic together! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Manage inventory control, shipping and receiving, merchandising to planograms, cash handling, and maintaining store operations. | Basic Microsoft Office skills, ability to work in loud environments, lift up to 40 lbs, and work flexible hours including weekends and holidays. | Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores. A few special characteristics that make our Operations Associates successful: • Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others. • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business. • Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines. • Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Operations Associate, you will: • Tasks related to inventory control • Shipping and receiving of gear and other items • Cycle Counting of Inventory (preparation and execution) • Stocking and merchandising to a planogram • Printing and placing of signage and price signs (POP) • Cash Handling • Shrink awareness and control • Additional duties as assigned Requirements: • Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook) • Must be able to work in a loud environment for 5-8 hours • Must be able to work weekends, holiday, and evenings • Must be able to lift up to 40 lbs Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.