Texas Health and Human Services Commission

Maintaining a secure environment by monitoring surveillance, patrolling premises, and responding to emergencies. | High school diploma or equivalent, valid Texas driver's license, experience in security or related fields preferred, ability to handle emergency situations, and pass background checks. | Date: Dec 9, 2025 Location: RICHMOND, TX Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Security Officer II Job Title: Security Officer II Agency: Health & Human Services Comm Department: Security Posting Number: 11907 Closing Date: 03/09/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-A-13 Salary Range: $3,100.00 - $4,365.66 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First); Evenings (Second); Nights (Third); Weekends Telework: Not Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Richmond State Supported Living Center Job Location City: RICHMOND Job Location Address: 2100 PRESTON Other Locations: MOS Codes: 0300,0311,0365,0369,0370,5803,5811,5812,5814,5821,8151,8152,8154,8156,113X,11A,11B,11C,11Z,180A,18A 18B,311A,31A,31B,31D,31K,31PX,31Z,3P0X1,649X,715X,749X,GM,MA,ME,MLES,MST,OAF10,OAF12,OAP10,OAP14 OAR10,OAR13,OS,OSS,SO Brief Job Description: Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! The Security Officer II is responsible for maintaining a secure and protective environment at the [XXXX (insert name of facility] by observing and taking action and reporting incidents or security violations involving the residents and initiating emergency response as appropriate. Monitors alarms and surveillance cameras, patrols the buildings and grounds, checks badges or proper identification at facility gate/entrance, and handles after-hours emergency calls that would enhance the safety of facility residents, employees, and visitors. Responsible for the dissemination and coordination of emergency responses and information, and notification to facility management and law enforcement if appropriate, in the event of emergency and/or security violation situations. Performs monthly fire extinguisher inspections in all buildings. Identifies unfamiliar persons on campus and within the homes/buildings as captured on surveillance cameras and during routine patrols. Ensures appropriate lighting for the safety of residents, staff, and visitors. May train other security officers. Works at a facility serving individuals who have complex needs and who may exhibit aggressive and/or self-injurious behaviors. Works under general supervision with moderate latitude for the use of initiative and independent judgment. Completion of work requires the use of established methods and/or techniques and decisions are varied but based on well-defined guidelines. Essential Job Functions (EJFs): Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Monitors surveillance cameras in state supported living center/state hospital buildings for unauthorized persons, fires, and unusual occurrences and incidents and reports emergencies immediately upon discovery. Reports abuse, neglect and/or exploitations allegations through proper channels if suspected during surveillance camera monitoring. Conducts routine patrol of buildings and grounds taking appropriate action upon discovery of unauthorized persons or activities. Responds to all fire alarms and investigates the cause of alarm, taking any emergency action if necessary in accordance with training received. Assists with fire drills and other proactive life safety checks as directed. Handles the dissemination and coordination of emergency responses and information, and notification to facility management and law enforcement personnel, if appropriate, in the event of emergency and/or security violation situations. Assists in the apprehension of suspects, where reasonably possible, in cases of unauthorized entry into buildings and work areas, malicious mischief, or other violations. Prepares timely and accurate documentation relative to emergencies and/or security violations. Evaluates and makes recommendations for changes to security regulations. Trains, coaches, and mentors’ new security officers as needed. Attends and participates in all mandatory training to meet requirements, maintain job-competence, and develop professionally. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): Knowledge of the building or premises security, use of surveillance equipment, and of the rules and regulations pertaining to building admissions and exits, and of alarm devices. Skill in oral and written communication, including writing incident and other investigative reports. Ability to communicate with potentially aggressive residents, visitors, and employees. Ability to patrol grounds, detect danger, and take appropriate action. Physical ability to walk extensively, run occasionally, and assist in restraining during an emergency. Ability to drive a state-vehicle. Ability to prepare concise reports. Ability to train others. Ability to remain calm, reasonable, and react quickly in an emergency situation. Skill in defusing potentially difficult situations. Skill in monitoring and assessing situations and determining appropriate response. Knowledge of basic traffic and parking regulations. Registrations, Licensure Requirements or Certifications: Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy. Initial Screening Criteria: High School diploma, GED, or 12 months of work experience is required. Work experience in security, law enforcement, or military is preferred. Work experience with people with intellectual or developmental disabilities or mental health issues is preferred. Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE). Males between the ages of 18 – 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Nearest Major Market: Houston

Oversee and coordinate staff activities and ensure quality care at a facility serving individuals with disabilities. | High school diploma and at least 2 years of experience working with individuals with disabilities, plus supervisory experience. | Date: Dec 8, 2025 Location: RICHMOND, TX Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: DSP IV Campus/Shift Coordinator Job Title: DSP IV - Campus/Shift Coordina Agency: Health & Human Services Comm Department: Campus Supervision Posting Number: 11869 Closing Date: 03/08/2026 Posting Audience: Internal and External Occupational Category: Healthcare Support Salary Group: TEXAS-A-16 Salary Range: $4,094.50 - $5,094.16 Pay Frequency: Monthly Shift: Evening Additional Shift: Evenings (Second) Telework: Not Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Richmond State Supported Living Center Job Location City: RICHMOND Job Location Address: 2100 PRESTON Other Locations: MOS Codes: No military equivalent Brief Job Description: Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! This position is available for Morning, Evening and Night shifts on multiple homes. This position may be eligible to earn additional pay for work performed on evenings, nights and/or weekends. This position may also be eligible to earn additional pay for work performed on maximum security locations. The Direct Support Professional IV Campus/Shift Coordinator performs advanced work organizing, coordinating and overseeing activities and ensuring facility-wide staff coverage at the State Supported Living Center. Coordinates all shift activities within residential services. Continuously monitors the homes, infirmary, activity centers, and grounds, watching for unusual occurrences and addressing emergencies and incidents immediately upon discovery or notification. Ensures that care, treatment, and support activities are ongoing at the facility. Provides coaching and in-service training to staff when needed. Ensures adequate staff coverage, assists with personnel issues, and ensures client protection. Makes staff reassignment decisions and client supervision determinations. Monitors the use of restraints. Documents daily issues, concerns and incidents for further review. Serves as the contact person for Abuse/Neglect allegations and as the first responding staff on the scene of a critical incident. Works closely and collaboratively with administrative/supervisory staff to coordinate and monitor service delivery, conducting special targeted reviews or audits of identified areas when requested. Serves as home supervisor for a home/unit when needed due to prolonged vacancy, at the discretion of facility management. Works under limited supervision with the considerable use of initiative and independent judgment. This position required to drive a state-owned vehicle. Essential Job Functions (EJFs): Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility. Ensures adequate facility coverage and staff/individual ratios. Moves staff where needed to ensure appropriate coverage to meet the needs of the facility. Reassigns staff to non-contact positions in accordance with agency and local policy and procedures. Communicates issues with the appropriate administrator when necessary to facilitate calling in additional staff and/or holding staff over. Assists with personnel issues such as resolving staff conflicts and providing worker compensation materials. Completes routine, ongoing monitoring of homes, infirmary, activity centers and grounds, addressing unusual occurrences, emergencies, and incidents immediately upon discovery. Documents findings, makes reports, and communicates issues to appropriate administrator. Observes and reports physical plant issues to ensure that the facility maintains a safe and sanitary living environment for individuals. Ensures the effective delivery of care, treatment, and support activities are ongoing at the facility by observing and monitoring the activities and work behaviors of direct support staff during campus rounds. Provides on-the-job coaching and in-services as needed to improve work performance. Documents staff performance issues, and issues with individuals/residents for effective communication with and follow up by other administrative and supervisory staff. Serves as contact person for abuse/neglect allegations, serious incidents and responds immediately to ensure the safety and health of individuals. Monitors and documents the use of restraints and may be required to participate in restraints. Serves as the first responding staff on the scene of a critical incident. Coordinates and/or assists with unusual incidents to ensure compliance with appropriate rules and standards. Conducts special audits/reviews and monitoring as scheduled or requested by facility administration to ensure on-going service delivery and the health and safety of individuals served and to improve the quality of services at areas targeted for improvement through facility corrective action plans. Instructs, trains, and provides in-service to facility staff on approved policies, procedures and guidelines. If required by facility administration, serves as a home supervisor for a home/unit due to prolonged vacancy, performing administrative and programming duties that include supervising and evaluating direct care staff within the unit. Attends meetings, serves on committee, and performs other specific tasks when directed by the supervisor. Provides assistance in transporting of individuals going on scheduled activities and in emergency situations, as needed. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): Knowledge of individual care techniques and of treatment, therapy, and developmental programs. Knowledge, or ability to gain knowledge, of the facility policies and procedures. Knowledge of basic scheduling techniques, considerations, and facility-coverage strategies. Ability to communicate verbally and in writing in a clear and concise manner. Skill in using good judgment and making effective decisions when dealing with unusual/critical incidents. Skill in working effectively with others and as a member of a team. Skills in effectively communicating the need for overtime work and engendering staff buy-in. Ability to react quickly and calmly in an emergency. Ability to train staff in job related subject areas. Ability to master basic techniques of individual care and training. Ability to be flexible in handling work assignments. Ability to provide individual care, to administer first aid or cardiopulmonary resuscitation, to conduct Safety Utilization of Restraint (SUR). Strength and flexibility to safely perform Cardiopulmonary Resuscitation (CPR) and Safety Utilization of Restrain (SUR) techniques to restrain and prevent harm to that individual or others until the harmful/violent behavior subsides. Physical ability to perform direct contact duties and to complete regular rounds over a wide area. Registrations, Licensure Requirements or Certifications: Valid Texas driver’s license or ability to obtain it no later than 90 days after hire date is required. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy. Initial Screening Criteria: High school graduation or high school equivalency (e.g. GED) is preferred. Two (2) years’ experience working in the field related to this position (working with people with intellectual and developmental disabilities, mental health issues or physical disabilities). Experience in a lead or supervisory role. Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE). Males between the ages of 18 – 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Nearest Major Market: Houston

Manage and lead strategic and operational planning projects across agency programs, develop required documentation for legislative bodies, and facilitate work groups to improve agency initiatives. | Requires knowledge of public health systems and policy, project management skills, organizational analysis, and ability to coordinate cross-program initiatives with some travel. | Join a dynamic team at the Texas Health and Human Services Commission where you can make a real difference in public health. As a Strategic Coordination Project Manager, you will play a key role in planning, implementing, and evaluating cross-program and cross-agency project initiatives. About the Job • The Process Improvement Unit (PIU) Strategic Coordination Project Manager works under the direction of the Director of the Process Improvement Unit in the Office of Compliance and System Coordination (OCSC). • This position is responsible for managing DSHS special projects, utilizing project management tools in coordination with agency business and program units. • The PM facilitates work groups and compiles and analyzes information to develop project recommendations and reports. Essential Job Functions • Serves as project manager and lead for the development of the agency's strategic and operational plans. • Provides technical assistance to all functional divisions and programmatic areas within DSHS for the development of their area's strategic and operational initiatives. • Leads the agency in planning for the agency's submission of its formal strategic plan. • Develops all necessary documents as dictated by the State Legislative Budget Board (LBB), legislature, and Office of the Governor. Knowledge, Skills and Abilities (KSAs) • Knowledge of public health and healthcare policy issues, systems of service, and programs. • Project management methodology/tools. • Organizational development and management practices as applied to the analysis and evaluation of programs and procedures. This is a full-time exempt position. Regular travel may be required up to 20% of the time. You must have a valid driver's license or have access to reliable transportation that meets the requirements of the job. We offer excellent benefits, paid time off, and opportunities for career advancement.