Texas Children's Careers

Handle customer inquiries, educate members about benefits, and assist with complaints and appeals in a healthcare or insurance setting. | High school diploma or GED, with at least 3 years of customer service experience in managed care or insurance industry. | We are searching for a Senior Call Center Representative— someone who works well in a fast-paced setting. In this position, you will serve as a member and/or provider advocate that understands the organization's processes, policies, and procedures to investigate, resolve and/or facilitate the resolution of simple to complex issues/questions. You will be the first point of contact for assistance or information regarding eligibility, benefits, authorizations, claims, referrals and/or any other member/provider demands. Lastly, you will assist and advocate for members and/or providers throughout the complaint and appeal process and support members with timely appointment scheduling. Think you’ve got what it takes? Job Duties & Responsibilities • Act as a secondary resource to Call Center Representatives in the absence of the Team Lead and responds to escalated calls and triages to management, if necessary • Identify and handle a variety of routine to complex customer or prospect inquiries or requests • Educate members about their health coverage benefits and services and empowering members/providers by directing them toward available resources for self-help • Meet Senior Member Service Representative performance goals for customer satisfaction, quality, productivity, and all performance metrics • Ensure all HIPAA and state privacy and confidentiality requirements/regulations are adhered to at all times • File complaints and appeals on behalf of members and providers within the regulatory timeframe and in compliance with departmental policies and procedures Skills & Requirements • High school diploma or GED • Minimum of 3 years of customer service, call center, and/or experience within managed care or insurance industry or • A Bachelor's degree may substitute for two (2) years of the required experience

Assist with patient check-in/check-out, answer calls, and manage scheduling and billing in a healthcare setting. | High school diploma or GED, at least 1 year of related experience, and healthcare administrative skills. | We are searching for a Front Office Specialist at Texas Children's Pediatric Clinic- Gulfgate — someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into the system and transmit accurate claims. Think you’ve got what it takes? This position will have at least one late day per week, working until 7pm and some Saturdays on a planned rotation. Job Duties & Responsibilities Greet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles Assist patients with check in/check out Answer telephone within three (3) rings and directs calls per practice protocol Document complete and error free messages in telephone encounter and routes to appropriate area per practice protocol Enter hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol Assess patient’s eligibility for referral by verifying coverage with payer prior to initiating referral Document eligibility in the electronic health record per practice protocol Schedule appointments per practice protocol Demonstrate ability to use judgment when scheduling provider’s template Verify and documents coverage of services prior to patient being seen by a provider per practice protocol Monitor Account Work queue and Patient Work queue on a weekly basis and determine appropriate corrective action and completes required corrections Assure electronic health record is complete and ready for provider use prior to patient being seen Collect and disseminate mail and deliveries per practice protocol Monitors returned mail work queue and corrected in electronic billing system within fourteen (14) days As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements H.S. Diploma or GED Required 1 Year or More of Related Experience Required

Providing basic health assessments, patient care, and support in healthcare settings. | Requires a master's degree in nursing or a bachelor's degree with PA certification, along with relevant licensure. | We are searching for a Nurse Practitioner or Physician Assistant who is motivated to work in an exciting pediatric setting! In this position, you will practice in an advanced role to provide developmentally appropriate and age-appropriate health maintenance for well children, episodic care for ill children, and comprehensive care for children with chronic conditions. The NP or PA works under a delineation of clinical privileges and will work collaboratively with other members of the health care team. Practice under established guidelines and clinical protocols, the APP assumes independent and interdependent responsibilities in the assessment, diagnosis and initiation of treatment and procedures. Job duties are performed in a manner that is developmentally appropriate for the ages of patients served. As an advanced practice provider, the NP or PA is responsible for education, research, consultation, and evaluation of clinical practice at various levels. Qualifications: Nurse Practitioner: Master’s degree in nursing required RN license from the Texas Board of Nursing or Nursing Licensure Compact required FNP, NNP, PNP-BC, WHNP-BC, CPNP-AC, AG-ACNP, or PHMNP-BC from the Texas Board of Nursing required Physician Assistant: Required Bachelor's Degree PA -Cert-Physician Assistant by the Texas Medical Board Responsibilities: Nurse Practitioner: • Daily uses advanced practice knowledge and skills to systematically collect and evaluate health assessment data and manage patients' caseload. Obtains a comprehensive health, developmental, and family history on patients as documented in the patient’s medical record. • Assess the patient’s physical status through the physical examination as documented in the patient’s medical record. • Differentiates between normal and abnormal findings as documented in the patient’s medical record. • Performs or recommends age-appropriate health screening procedures as documented in the patient’s medical record. • Provides health maintenance and health promotion for children of all ages as documented in the patient’s medical record. • Performs and evaluates diagnostic procedures and laboratory tests as documented in the patient’s medical record. • Analyzes multiple sources of data and formulates a differential diagnosis in collaboration with physicians as demonstrated in the written documentation. • Follows established delegation protocols to manage specific patient problems. Formulates a plan of care in collaboration with other health care professionals and documents the plan in the patient’s medical record. • Accurately evaluates patient’s responses to interventions and modifies the plan of care demonstrated by written documentation. • Accurately presents and documents the data, impression, and plan of care on all patients as demonstrated in the written documentation. • Consistently demonstrates effective communication skills and works to eliminate communication barriers. • Collaborates effectively with other members of the health care disciplines to provide comprehensive care to patients. • Utilizes effective and appropriate interviewing skills to elicit information from patients and/or family and collaborates with them in developing the care plan. • Requests consultation and/or initiates referral for specialized care as appropriate. Communicates with health care team members the comprehensive assessment, impression, and plan of care. • Consistently serves as an educational resource for the patient and family, community, and other health care professionals. • Consistently applies new knowledge relevant to pediatric nursing to clinical practice. • Demonstrates current professional, managerial, and/or technical knowledge and skills. Maintains knowledge base by reading professional literature, attending staff development, and continuing education programs annually. Participates in department and hospital committees, which promote quality nursing, care as assigned. • Demonstrates NP role behaviors consistent with the development of advanced nursing practice. • Participates in departmental Quality Improvement program annually. As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Physician Assistant: • Provide medical services that are within the education and training of the Physician Assistant within the scope of practice and delegation of the supervising physician • Obtain a comprehensive health, developmental, and family history on patients and documents appropriately in the patient’s medical record • Differentiate between normal and abnormal findings and documents appropriately in the patient’s medical record • Prescribe or administer medications as delegated by the supervising physician and documents in medical records • Administer appropriate vaccines as observed by physicians and documented in medical records • Order diagnostic tests consistent with differential diagnoses derived from gathered data as evidenced by types of tests ordered • Foster collaboration with the interdisciplinary team to improve health care • Establish a relationship with the patient/family characterized by mutual respect, empathy, and collaboration As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Assist in acquiring, preparing, and applying supplies, instrumentation, and equipment for perioperative procedures, ensuring aseptic techniques and proper setup. | High school diploma or GED, with preferred healthcare experience; strong attention to sterile technique and equipment maintenance. | We’re looking for a Perioperative Care Technician, someone who’s ready to grow with our company. In this position, you will assist the perioperative team in acquiring, preparing, and applying supplies, instrumentation, and equipment necessary to performing perioperative procedures. Think you’ve got what it takes? Job Duties & Responsibilities Ensures the availability of age-appropriate surgical supplies, equipment, and instrumentation. Obtains daily room assignment after report. Informs surgical team that he/she will be the assigned PCT after assignments are made. Periodically checks with the circulating nurse during the procedure for any needs. Retrieves recovery room cribs/beds outside the OR room for each patient prior to the patient transport to the monitored unit and assists with transport. Delivers sterile and unsterile instrumentation/equipment, linen, and supply setups as designated by the surgical procedure. Anticipates equipment/instrument/supply needs based on the patient age and procedure; retrieves items and safely sets up equipment during room setup as assigned by the circulating nurse. Demonstrates aseptic and sterile technique for all supplies, instrumentation, and equipment according to AORN Standards of Practice and OSHA guidelines. Assists with maintenance of surgical equipment and supplies. Completes other departmental surgical service duties as assigned by the Manager/Service Coordinator. As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements Required H.S. Diploma or GED Preferred 1 year Healthcare experience

Assist with patient check-in/check-out, answer calls, and handle billing and scheduling tasks. | High school diploma or GED, at least 1 year of related experience, and basic administrative skills. | We are searching for a Front Office Specialist for our Texas Children's Hill Country Pediatric Clinic in Austin! We are looking for someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into the system and transmit accurate claims. Think you’ve got what it takes? Job Duties & Responsibilities Greet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles Assist patients with check in/check out Answer telephone within three (3) rings and directs calls per practice protocol Document complete and error free messages in telephone encounter and routes to appropriate area per practice protocol Enter hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol Assess patient’s eligibility for referral by verifying coverage with payer prior to initiating referral Document eligibility in the electronic health record per practice protocol Schedule appointments per practice protocol Demonstrate ability to use judgment when scheduling provider’s template Verify and documents coverage of services prior to patient being seen by a provider per practice protocol Monitor Account Work queue and Patient Work queue on a weekly basis and determine appropriate corrective action and completes required corrections Assure electronic health record is complete and ready for provider use prior to patient being seen Collect and disseminate mail and deliveries per practice protocol Monitors returned mail work queue and corrected in electronic billing system within fourteen (14) days As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements H.S. Diploma or GED Required 1 Year or More of Related Experience Required

Assist with patient data collection, vital signs, and collaborate with RNs to provide patient-centered care. | High school diploma or GED, clinical healthcare training or experience, and ability to work in a fast-paced healthcare environment. | We are searching for a Patient Care Assistant— someone who works well in a fast-paced setting. In this position, you will perform a variety of routine and specialized patient care activities, as assigned, under the direction and supervision of the Registered Nurse (RN). Care will be delivered that incorporates Family Centered Care cost-effectively and is developmental and age-appropriate for the patient population. Think you’ve got what it takes? Job Duties & Responsibilities Assist with the collection and documentation of patient/family data Obtains and documents vital signs (without the use of continuous physiologic monitors) and notifies professional of abnormal findings as evidenced by supervisory observation and review of medical records Provide high-quality, cost-effective patient care in collaboration with the RN and in conjunction with the patient/family Demonstrate ability to collaborate with multiple RNs in a professional manner to prioritize workload based on patient/family needs as evidenced by supervisory observation and verbal/written feedback Assist in identifying patient/family response to care provided Provide input to the RN for the development and ongoing modification of the plan of care, as evidenced by supervisory observation, verbal/written feedback, and review of the plan of care Maintain accountability for development of self and participates in development of others Demonstrate commitment to team, flexibility, professional interpersonal, communication, and customer service skills Participate in achieving hospital/unit goals As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements H.S. Diploma or GED Required One of the following is required in addition to the high school diploma or GED: Completion of a formal nursing assistant educational program or certification (e.g. Diploma/Course/Certificate/associate degree/Etc. completed in a Certified Nurse Assistant, Medical Assistant, or similar clinical education program). Currently enrolled in a BSN degree program with one clinical rotation completed at hire. One (1) year of direct patient care experience.

Providing basic health monitoring and caregiving services, with no direct experience in pediatric healthcare or advanced clinical responsibilities. | No formal medical or nursing degree, nor pediatric clinical experience, which are essential for this role. | We are searching for a Physician Assistant or a Pediatric Nurse Practitioner who is motivated to work in an exciting pediatric setting! In this position, you will practice in an advanced role to provide developmentally appropriate and age-appropriate health maintenance for well children, episodic care for ill children, and comprehensive care for children with chronic conditions. The NP or PA works under a delineation of clinical privileges and will work collaboratively with other members of the health care team. Practice under established guidelines and clinical protocols, the APP assumes independent and interdependent responsibilities in the assessment, diagnosis and initiation of treatment and procedures. Job duties are performed in a manner that is developmentally appropriate for the ages of patients served. As an advanced practice provider, the NP or PA is responsible for education, research, consultation, and evaluation of clinical practice at various levels. This is evening and night shifts working 3p-3a and 7p-7a. Qualifications: Physician Assistant: Required Bachelor's Degree PA -Cert-Physician Assistant by the Texas Medical Board Pediatric experience strongly preferred. Experience as a physician assistant in the emergency room is strongly preferred. Nurse Practitioner: Master’s degree in nursing required RN license from the Texas Board of Nursing or Nursing Licensure Compact required FNP, NNP, PNP-BC, WHNP-BC, CPNP-AC, or AG-ACNP from the Texas Board of Nursing required PNP-AC or ENP certification strongly preferred Responsibilities: Physician Assistant: • Provide medical services that are within the education and training of the Physician Assistant within the scope of practice and delegation of the supervising physician • Obtain a comprehensive health, developmental, and family history on patients and documents appropriately in the patient’s medical record • Differentiate between normal and abnormal findings and documents appropriately in the patient’s medical record • Prescribe or administer medications as delegated by the supervising physician and documents in medical records • Administer appropriate vaccines as observed by physicians and documented in medical records • Order diagnostic tests consistent with differential diagnoses derived from gathered data as evidenced by types of tests ordered • Foster collaboration with the interdisciplinary team to improve health care • Establish a relationship with the patient/family characterized by mutual respect, empathy, and collaboration As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Nurse Practitioner: • Daily uses advanced practice knowledge and skills to systematically collect and evaluate health assessment data and manage patients' caseload. Obtains a comprehensive health, developmental, and family history on patients as documented in the patient’s medical record. • Assess the patient’s physical status through the physical examination as documented in the patient’s medical record. • Differentiates between normal and abnormal findings as documented in the patient’s medical record. • Performs or recommends age-appropriate health screening procedures as documented in the patient’s medical record. • Provides health maintenance and health promotion for children of all ages as documented in the patient’s medical record. • Performs and evaluates diagnostic procedures and laboratory tests as documented in the patient’s medical record. • Analyzes multiple sources of data and formulates a differential diagnosis in collaboration with physicians as demonstrated in the written documentation. • Follows established delegation protocols to manage specific patient problems. Formulates a plan of care in collaboration with other health care professionals and documents the plan in the patient’s medical record. • Accurately evaluates patient’s responses to interventions and modifies the plan of care demonstrated by written documentation. • Accurately presents and documents the data, impression, and plan of care on all patients as demonstrated in the written documentation. • Consistently demonstrates effective communication skills and works to eliminate communication barriers. • Collaborates effectively with other members of the health care disciplines to provide comprehensive care to patients. • Utilizes effective and appropriate interviewing skills to elicit information from patients and/or family and collaborates with them in developing the care plan. • Requests consultation and/or initiates referral for specialized care as appropriate. Communicates with health care team members the comprehensive assessment, impression, and plan of care. • Consistently serves as an educational resource for the patient and family, community, and other health care professionals. • Consistently applies new knowledge relevant to pediatric nursing to clinical practice. • Demonstrates current professional, managerial, and/or technical knowledge and skills. Maintains knowledge base by reading professional literature, attending staff development, and continuing education programs annually. Participates in department and hospital committees, which promote quality nursing, care as assigned. • Demonstrates NP role behaviors consistent with the development of advanced nursing practice. • Participates in departmental Quality Improvement program annually. As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Assist in patient care, perform diagnostic tests, and coordinate patient flow in a pediatric cardiology outpatient setting. | High school diploma or GED, healthcare experience, preferably medical assisting or EMT training, pediatric experience preferred. | We are searching for a Medical Assistant with our Texas Children's Outpatient Cardiology clinic in The Medical Center - someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care. Think you’ve got what it takes? Qualifications High School diploma or GED required Technical diploma - Graduation from a medical assisting or emergency medical technician program preferred Health care experience preferred Pediatric experience preferred Responsibilities Welcomes and communicates effectively with patients, families, staff and physicians Takes vital signs per clinic scope Performs diagnostic test as per MD/provider order (i.e. - EKG, newborn hearing screens) Processes lab specimens and performs tests Documents telephone or prescription refill messages in the medical record and notifies provider to take action Turns over the exam room preparing it for the next patient visit Assures exam rooms are stocked with all patient care supplies, labeled and within expiration date Participates in planning optimal patient flow by monitoring provider schedules and communicating potential or actual problems As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Assist with patient care, perform diagnostic tests, and manage patient flow in a healthcare setting. | High school diploma, healthcare experience, and relevant certifications, with pediatric experience preferred. | We are searching for a Medical Assistant with our Texas Children's Outpatient Cardiology clinic in The Medical Center - someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care. Think you’ve got what it takes? Qualifications • High School diploma or GED required • Technical diploma - Graduation from a medical assisting or emergency medical technician program preferred • Health care experience preferred • Pediatric experience preferred Responsibilities • Welcomes and communicates effectively with patients, families, staff and physicians • Takes vital signs per clinic scope • Performs diagnostic test as per MD/provider order (i.e. - EKG, newborn hearing screens) • Processes lab specimens and performs tests • Documents telephone or prescription refill messages in the medical record and notifies provider to take action • Turns over the exam room preparing it for the next patient visit • Assures exam rooms are stocked with all patient care supplies, labeled and within expiration date • Participates in planning optimal patient flow by monitoring provider schedules and communicating potential or actual problems As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Providing adult acute care in a hospital setting, including assessments, diagnostics, and treatment planning. | Must have a master's degree in nursing or physician assistant certification, with experience in adult cardiology or CVICU preferred. | We are searching for an Adult Gerontology Acute Care Nurse Practitioner or Physician Assistant who is motivated to work in a fast-paced setting! The NP or PA works under a delineation of clinical privileges and will work collaboratively with other members of the health care team. Practice under established guidelines and clinical protocols, the APP assumes independent and interdependent responsibilities in the assessment, diagnosis and initiation of treatment and procedures. Job duties are performed in a manner that is developmentally appropriate for the ages of patients served. As an advanced practice provider, the NP or PA is responsible for education, research, consultation, and evaluation of clinical practice at various levels. This APP will be responsible for caring for adults in critical care/acute care inpatient setting. The hours are 6a-5p and 5p-6a. Providers work an average of 3 shifts per week and rotate day and night shifts with the team. Qualifications: Physician Assistant: Required Bachelor's Degree PA -Cert-Physician Assistant by the Texas Medical Board Adult cardiology or CVICU experience strongly preferred. Nurse Practitioner: Master’s degree in nursing required RN license from the Texas Board of Nursing or Nursing Licensure Compact required FNP, NNP, PNP-BC, WHNP-BC, CPNP-AC, or AG-ACNP from the Texas Board of Nursing required AG ACNP strongly preferred for this position Experience as a nurse practitioner in adult cardiology or CVICU strongly preferred Responsibilities: Physician Assistant: • Provide medical services that are within the education and training of the Physician Assistant within the scope of practice and delegation of the supervising physician • Obtain a comprehensive health, developmental, and family history on patients and documents appropriately in the patient’s medical record • Differentiate between normal and abnormal findings and documents appropriately in the patient’s medical record • Prescribe or administer medications as delegated by the supervising physician and documents in medical records • Administer appropriate vaccines as observed by physicians and documented in medical records • Order diagnostic tests consistent with differential diagnoses derived from gathered data as evidenced by types of tests ordered • Foster collaboration with the interdisciplinary team to improve health care • Establish a relationship with the patient/family characterized by mutual respect, empathy, and collaboration As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Nurse Practitioner: • Daily uses advanced practice knowledge and skills to systematically collect and evaluate health assessment data and manage patients' caseload. Obtains a comprehensive health, developmental, and family history on patients as documented in the patient’s medical record. • Assess the patient’s physical status through the physical examination as documented in the patient’s medical record. • Differentiates between normal and abnormal findings as documented in the patient’s medical record. • Performs or recommends age-appropriate health screening procedures as documented in the patient’s medical record. • Provides health maintenance and health promotion for children of all ages as documented in the patient’s medical record. • Performs and evaluates diagnostic procedures and laboratory tests as documented in the patient’s medical record. • Analyzes multiple sources of data and formulates a differential diagnosis in collaboration with physicians as demonstrated in the written documentation. • Follows established delegation protocols to manage specific patient problems. Formulates a plan of care in collaboration with other health care professionals and documents the plan in the patient’s medical record. • Accurately evaluates patient’s responses to interventions and modifies the plan of care demonstrated by written documentation. • Accurately presents and documents the data, impression, and plan of care on all patients as demonstrated in the written documentation. • Consistently demonstrates effective communication skills and works to eliminate communication barriers. • Collaborates effectively with other members of the health care disciplines to provide comprehensive care to patients. • Utilizes effective and appropriate interviewing skills to elicit information from patients and/or family and collaborates with them in developing the care plan. • Requests consultation and/or initiates referral for specialized care as appropriate. Communicates with health care team members the comprehensive assessment, impression, and plan of care. • Consistently serves as an educational resource for the patient and family, community, and other health care professionals. • Consistently applies new knowledge relevant to pediatric nursing to clinical practice. • Demonstrates current professional, managerial, and/or technical knowledge and skills. Maintains knowledge base by reading professional literature, attending staff development, and continuing education programs annually. Participates in department and hospital committees, which promote quality nursing, care as assigned. • Demonstrates NP role behaviors consistent with the development of advanced nursing practice. • Participates in departmental Quality Improvement program annually. As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Providing pediatric health assessments, diagnostics, and care in collaboration with healthcare teams. | Requires advanced clinical training, licensure, and certification in pediatric healthcare, which are not reflected in your experience. | We are searching for a Pediatric Nurse Practitioner Acute Care or Physician Assistant who is motivated to work in an exciting pediatric setting! In this position, you will practice in an advanced role to provide developmentally appropriate and age-appropriate health maintenance for well children, episodic care for ill children, and comprehensive care for children with chronic conditions. The NP or PA works under a delineation of clinical privileges and will work collaboratively with other members of the health care team. Practice under established guidelines and clinical protocols, the APP assumes independent and interdependent responsibilities in the assessment, diagnosis and initiation of treatment and procedures. Job duties are performed in a manner that is developmentally appropriate for the ages of patients served. As an advanced practice provider, the NP or PA is responsible for education, research, consultation, and evaluation of clinical practice at various levels. Qualifications: Nurse Practitioner: Master’s degree in nursing required RN license from the Texas Board of Nursing or Nursing Licensure Compact required FNP, NNP, PNP-BC, WHNP-BC, CPNP-AC, AG-ACNP, or PHMNP-BC from the Texas Board of Nursing required PNP-AC strongly preferred Physician Assistant: Required Bachelor's Degree PA -Cert-Physician Assistant by the Texas Medical Board Responsibilities: Nurse Practitioner: • Daily uses advanced practice knowledge and skills to systematically collect and evaluate health assessment data and manage patients' caseload. Obtains a comprehensive health, developmental, and family history on patients as documented in the patient’s medical record. • Assess the patient’s physical status through the physical examination as documented in the patient’s medical record. • Differentiates between normal and abnormal findings as documented in the patient’s medical record. • Performs or recommends age-appropriate health screening procedures as documented in the patient’s medical record. • Provides health maintenance and health promotion for children of all ages as documented in the patient’s medical record. • Performs and evaluates diagnostic procedures and laboratory tests as documented in the patient’s medical record. • Analyzes multiple sources of data and formulates a differential diagnosis in collaboration with physicians as demonstrated in the written documentation. • Follows established delegation protocols to manage specific patient problems. Formulates a plan of care in collaboration with other health care professionals and documents the plan in the patient’s medical record. • Accurately evaluates patient’s responses to interventions and modifies the plan of care demonstrated by written documentation. • Accurately presents and documents the data, impression, and plan of care on all patients as demonstrated in the written documentation. • Consistently demonstrates effective communication skills and works to eliminate communication barriers. • Collaborates effectively with other members of the health care disciplines to provide comprehensive care to patients. • Utilizes effective and appropriate interviewing skills to elicit information from patients and/or family and collaborates with them in developing the care plan. • Requests consultation and/or initiates referral for specialized care as appropriate. Communicates with health care team members the comprehensive assessment, impression, and plan of care. • Consistently serves as an educational resource for the patient and family, community, and other health care professionals. • Consistently applies new knowledge relevant to pediatric nursing to clinical practice. • Demonstrates current professional, managerial, and/or technical knowledge and skills. Maintains knowledge base by reading professional literature, attending staff development, and continuing education programs annually. Participates in department and hospital committees, which promote quality nursing, care as assigned. • Demonstrates NP role behaviors consistent with the development of advanced nursing practice. • Participates in departmental Quality Improvement program annually. As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Physician Assistant: • Provide medical services that are within the education and training of the Physician Assistant within the scope of practice and delegation of the supervising physician • Obtain a comprehensive health, developmental, and family history on patients and documents appropriately in the patient’s medical record • Differentiate between normal and abnormal findings and documents appropriately in the patient’s medical record • Prescribe or administer medications as delegated by the supervising physician and documents in medical records • Administer appropriate vaccines as observed by physicians and documented in medical records • Order diagnostic tests consistent with differential diagnoses derived from gathered data as evidenced by types of tests ordered • Foster collaboration with the interdisciplinary team to improve health care • Establish a relationship with the patient/family characterized by mutual respect, empathy, and collaboration As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Assist in patient care, manage patient flow, and support healthcare providers in a fast-paced outpatient setting. | Must have a relevant medical assistant certification or EMT certification, with at least 2 years of healthcare-related experience. | We are searching for a Medical Assistant II with our Outpatient Cancer Center in The Medical Center-- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care. “As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.” Think you’ve got what it takes? Qualifications One of the following certifications are required CCMA- Certified Clinical Medical Assistant certificate from the National Health career Association required CMA-AAM- Certified Medical Assistant from the American Association of Medical Assistants EMT Certified Emergency Medical Technologist from the Texas Department of State and Health Services required EMT-A Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services required EMT-B Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services required EMT-I Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required EMT-P Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required LIC PAR- License Paramedic from the Texas Department of State and Health Services required NCMA- National Medical Assistant Certification from the National Center for Competency Testing required NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals required RMA- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants required 2 years of related experience required Responsibilities Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems Performs patient registration procedures per clinic process Utilizes the patient management system to mark the arrival of patients and opens accounts Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process Assists with patient escorts and helps with paperwork as needed Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope Reports abnormal or out of range data to RN or provider Ensures that requisitions have necessary clinical, demographic, billing, and payor information Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait time

Lead development, implementation, and operations of the Texas Children's Care Network including network growth, finance, provider relations, and strategic planning. | Bachelor's degree required with 5+ years healthcare operations experience including 4+ years leadership, and preferred master's degree with strategic planning and process improvement skills. | We’re looking for a Director of Care Network Operations, someone who’s ready to grow with our company. In this position you will be responsible for development, implementation, growth, and operations of the Texas Children's Care Network (TCCN). This includes network development, management services, payor relations, finance, clinical informatics, management, and administrative services in support of the mission. Provide leadership in executing program objectives and projects, manage personnel and budgets, facilitate expansion and growth, and provide leadership support for committees. Work closely with the Executive leadership team in strategic planning and program development to ensure growth and sustainability. The Texas Children’s Care Network (TCCN) is a physician-led, clinically integrated network designed to coordinate patient care across the healthcare continuum. It brings together a diverse group of healthcare providers—including hospitals, physicians, advanced practice providers, and specialists—into a formal collaboration aimed at improving outcomes for women and children while maintaining the independence of each practice . TCCN is part of the broader Texas Children’s system, which is nationally recognized for its excellence in pediatric and women’s health. The network is guided by a vision to deliver seamless, patient-centered healthcare through integrated clinical care, innovative research, and community engagement. TCCN plays a critical role in advancing the mission of Texas Children’s by: Enhancing Care Coordination: By streamlining communication and referrals across providers, TCCN reduces fragmentation and improves the patient journey—especially for those with complex or chronic conditions Improving Quality and Efficiency: The network empowers providers with tools and processes to meet high-quality standards while reducing unnecessary costs Supporting Independent Practices: TCCN allows providers to remain autonomous while benefiting from the infrastructure, resources, and reputation of Texas Children’s Expanding Regional Access: With over 70 providers and multiple locations, including a major expansion in Austin, TCCN is extending high-quality pediatric and women’s care across Central Texas Think you’ve got what it takes? Job Duties & Responsibilities Manage ongoing development and expansion of TCCN membership by identifying target practices and providers for affiliation, conducting pitch meetings to demonstrate value proposition of the network, and leading the ultimate onboarding of physician practices to achieve four areas of integration—clinical, technical, financial, and operational. Work directly with Texas Children's executive team to ensure successful fulfillment of TCCN strategic mission, goals, plans, and priorities within the context of the overall Texas Children’s enterprise. Provide administrative leadership to the TCCN. Manage business operations including finance, analytics, IT, access, communications, provider relations and marketing. Oversee budgets and monitor expenses. Lead management of executive discussions with network members in various forums, including the Board of Directors, TCCN Committees, etc. Foster engagement of TCCN members by encouraging committee and board participation and lead discussions through agenda setting and providing ongoing support. In partnership with department leaders, engage in discussions with health plans and employers regarding network contracting opportunities related to clinical quality, care management, value-based care, and population health. Skills & Requirements Bachelor's Degree Healthcare Administration, Business Administration, or related field required Master's Degree Healthcare Administration, Business Administration, or related field preferred 5 years' experience in healthcare operations, including four years of management/leadership experience required Experience in strategic planning and development and implementation of process improvement strategies across multiple areas preferred

Lead development, expansion, and operations of the Texas Children's Care Network including network growth, management services, payor relations, finance, and administrative leadership. | Bachelor's degree required, Master's preferred, 5+ years healthcare operations experience including 4+ years management, with strategic planning and process improvement skills. | We’re looking for a Director of Care Network Operations, someone who’s ready to grow with our company. In this position you will be responsible for development, implementation, growth, and operations of the Texas Children's Care Network (TCCN). This includes network development, management services, payor relations, finance, clinical informatics, management, and administrative services in support of the mission. Provide leadership in executing program objectives and projects, manage personnel and budgets, facilitate expansion and growth, and provide leadership support for committees. Work closely with the Executive leadership team in strategic planning and program development to ensure growth and sustainability. The Texas Children’s Care Network (TCCN) is a physician-led, clinically integrated network designed to coordinate patient care across the healthcare continuum. It brings together a diverse group of healthcare providers—including hospitals, physicians, advanced practice providers, and specialists—into a formal collaboration aimed at improving outcomes for women and children while maintaining the independence of each practice . TCCN is part of the broader Texas Children’s system, which is nationally recognized for its excellence in pediatric and women’s health. The network is guided by a vision to deliver seamless, patient-centered healthcare through integrated clinical care, innovative research, and community engagement. TCCN plays a critical role in advancing the mission of Texas Children’s by: • Enhancing Care Coordination: By streamlining communication and referrals across providers, TCCN reduces fragmentation and improves the patient journey—especially for those with complex or chronic conditions • Improving Quality and Efficiency: The network empowers providers with tools and processes to meet high-quality standards while reducing unnecessary costs • Supporting Independent Practices: TCCN allows providers to remain autonomous while benefiting from the infrastructure, resources, and reputation of Texas Children’s • Expanding Regional Access: With over 70 providers and multiple locations, including a major expansion in Austin, TCCN is extending high-quality pediatric and women’s care across Central Texas Think you’ve got what it takes? Job Duties & Responsibilities • Manage ongoing development and expansion of TCCN membership by identifying target practices and providers for affiliation, conducting pitch meetings to demonstrate value proposition of the network, and leading the ultimate onboarding of physician practices to achieve four areas of integration—clinical, technical, financial, and operational. • Work directly with Texas Children's executive team to ensure successful fulfillment of TCCN strategic mission, goals, plans, and priorities within the context of the overall Texas Children’s enterprise. • Provide administrative leadership to the TCCN. Manage business operations including finance, analytics, IT, access, communications, provider relations and marketing. Oversee budgets and monitor expenses. • Lead management of executive discussions with network members in various forums, including the Board of Directors, TCCN Committees, etc. Foster engagement of TCCN members by encouraging committee and board participation and lead discussions through agenda setting and providing ongoing support. • In partnership with department leaders, engage in discussions with health plans and employers regarding network contracting opportunities related to clinical quality, care management, value-based care, and population health. Skills & Requirements • Bachelor's Degree Healthcare Administration, Business Administration, or related field required • Master's Degree Healthcare Administration, Business Administration, or related field preferred • 5 years' experience in healthcare operations, including four years of management/leadership experience required • Experience in strategic planning and development and implementation of process improvement strategies across multiple areas preferred