TELUS Digital

Perform online research and data verification tasks to enhance digital map content accuracy. | No professional experience required but must have Czech and English fluency, residency in Czech Republic, and ability to follow guidelines and complete assessments. | TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. Tasks A Day in the Life of an Online Data Analyst: • In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide • Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! Requirements No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements • Full Professional Proficiency in Czech & English languages • Being a resident in The Czech Republic for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in The Czech Republic • Ability to follow guidelines and conduct online research using search engines, online maps, and website information • Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance • Daily access to a broadband internet connection, computer, and relevant software Benefits All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Lead technical pre-sales engagements designing and architecting cloud contact center solutions with Amazon Connect and Zendesk, collaborating with sales and delivery teams, and creating detailed solution architectures. | 5+ years in solution architecture or technical consulting with cloud technologies, strong AWS and Amazon Connect knowledge, CRM and contact center experience, excellent communication skills, and a bachelor's degree in a related field. | Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected. The Opportunity The Amazon Connect/Zendesk Solutions Architect is a technical pre-sales role responsible for designing and architecting cloud contact center solutions with Amazon Connect. This position combines deep technical expertise with customer engagement skills to develop innovative solutions that meet complex customer requirements while supporting the sales team throughout the customer journey. Responsibilities • Lead technical pre-sales engagements from discovery through solution design, including demonstrations, proofs of concept, and technical workshops • Design comprehensive contact center architectures leveraging Amazon Connect and Zendesk platform capabilities to meet customer requirements • Collaborate with sales teams and delivery teams to scope, estimate, and propose solutions during the sales cycle while providing technical leadership in customer engagements • Create detailed solution architectures and technical documentation for complex customer environments • Stay current with Amazon Connect features, Zendesk product updates, and broader cloud contact center trends while providing technical guidance to both internal teams and customers • Work with teams across TELUS Digital to include leading technologies and approaches in client solutions, including Data & AI and digital product development. Qualifications • 5+ years of experience in solution architecture, pre-sales engineering, or technical consulting in cloud technologies • Strong understanding of Amazon Connect, AWS services, and cloud contact center technologies • Experience with CRM systems, omni-channel customer engagement platforms, and contact center operations • Excellent communication skills with ability to explain complex technical concepts to both technical and non-technical audiences • Proven track record of designing and implementing large-scale cloud solutions • Strong analytical and problem-solving skills with attention to detail • Bachelor's degree in Computer Science, Information Technology, or related field Bonus Points • AWS certifications (Solutions Architect, DevOps Engineer) • Hands-on experience with Zendesk platform or similar customer engagement solutions • Knowledge of AI and machine learning applications in customer experience • Experience with API integrations and data migration processes • Understanding of telecommunications protocols and voice technologies • Familiarity with agile methodologies and project management practices Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: • Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) • Life & Disability Insurance • 401K matching • Flexible paid time off & paid company holidays • Parental Leave • Employee Assistance Program (EAP) • And more! • Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, TELUS Digital conducts regular compensation audits. USA Pay Range $185,000-$200,000 USD

Lead technical architecture and solution design for Adobe MarTech projects, manage pre-sales and post-sales technical engagements, and provide thought leadership on marketing technology solutions. | 10+ years in technical pre-sales or solution architecture with deep Adobe ecosystem expertise, strong web architecture knowledge, frontend framework experience, and excellent client communication skills. | This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Senior Manager, Solutions Architecture - MarTech, you'll be a pivotal link between pre-sales strategy and project delivery. This role is a cornerstone of our Adobe solutions practice, where you will use your deep, authoritative knowledge of the Adobe ecosystem to shape, architect, and launch impactful marketing technology solutions that align with client and executive partner goals. • Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about your firm's engineering and marketing capabilities. • Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects. • Own a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership. • Act as the leading authority on the Adobe ecosystem while continuously researching and evaluating trends in broader marketing technology. • Enhance existing project teams with architectural account-level guidance or specific subject matter expertise. Qualifications • 10+ years of experience in technical pre-sales, solution architecture, or consulting services. • Expertise in Adobe Experience Manager (AEM), including architecture, component development, template design, workflows, and integrations. • Familiarity with at least one other Adobe platform (e.g., RT-CDP, Target, AJO, CJA, Commerce). • Strong understanding of headless CMS architecture and platforms like Contentful and Contentstack. • Deep expertise in web architecture principles, including RESTful and GraphQL APIs, webhooks, and microservices architecture. • Experience with modern frontend frameworks (e.g., React, Next.js, Vue.js). • Experience with various architectural patterns (e.g., event-driven, serverless). • Knowledge of performance optimization techniques, security best practices, and SEO considerations for web applications. • Experience delivering software in an agency/client-service environment. • Experience with commercial conversations involving budgets and fees. • Skilled in software estimation, work planning, and building project plans within time/cost constraints. • Passion for applying modern processes that transform client organizations (e.g., continuous delivery, rapid iteration, and agile-inspired methodologies). • Excellent communication and client-facing skills, with the ability to clearly explain AEM architecture and tradeoffs to both technical and non-technical stakeholders. Requirements • Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts. • Equally comfortable working in pre-sale and post-sale environments. • Thrive in ambiguous environments, breaking down complex challenges into clear, actionable plans. Benefits • Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums). • Life & Disability Insurance. • 401K matching. • Flexible paid time off & paid company holidays. • Parental Leave. • Employee Assistance Program (EAP). • And more!

Lead scoping, technical design, and work planning during the presale process while engaging with prospective clients. Ensure solutions are technically sound and aligned with business objectives, guiding both new initiatives and in-flight projects. | Candidates should have over 10 years of experience in technical pre-sales, solution architecture, or consulting services, with expertise in the Adobe ecosystem. A strong understanding of headless CMS architecture and general web architecture principles is also required. | Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Senior Manager, Solutions Architecture - MarTech, is a key contributor to both the Solutions Architecture and Marketing Services teams. We will prioritize candidates who can maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays, Thursdays). Locations include Boston, MA; Charlottesville, VA; Columbus, OH; or Durham, NC. We are also open to candidates based remotely in the U.S. The Opportunity As a Senior Manager, Solutions Architecture - MarTech, you'll be a pivotal link between pre-sales strategy and project delivery. This role is a cornerstone of our Adobe solutions practice, where you will use your deep, authoritative knowledge of the Adobe ecosystem to shape, architect, and launch impactful marketing technology solutions that align with client and executive partner goals. You'll also need broader knowledge of headless CMS solutions and e-commerce platforms to consult with clients on their business challenges and provide expert architectural guidance. Whether leading architectural discovery for new initiatives or guiding in-flight projects, you'll ensure solutions are both technically sound and aligned with business objectives. You'll engage with prospective clients to explore how our capabilities can meet their unique challenges, lead architecture efforts for new engagements, and collaborate closely with delivery teams to bring client visions to life. You'll also provide critical estimates for team composition, build scope, and resource planning, ensuring projects are realistically scoped and staffed for success. Responsibilities Presale: Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about your firms engineering and marketing capabilities Delivery: Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects Subject Matter Expertise: Own a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership. Act as the leading authority on the Adobe ecosystem while continuously researching and evaluating trends in broader marketing technology. Roving Catalyst: Enhance existing project teams with architectural account-level guidance or specific subject matter expertise Qualifications 10+ years of experience in technical pre-sales, solution architecture, or consulting services Adobe Ecosystem: Expertise in Adobe Experience Manager (AEM), including architecture, component development, template design, workflows, and integrations. Plus at least one other Adobe platform (e.g., RT-CDP, Target, AJO, CJA, Commerce), with familiarity across the entire stack Headless CMS & Commerce: Strong understanding of headless CMS architecture and platforms like Contentful and Contentstack General Web Architecture: Deep expertise in web architecture principles, including: RESTful and GraphQL APIs, webhooks, and microservices architecture. Modern frontend frameworks (e.g., React, Next.js, Vue.js). Experience with various architectural patterns (e.g., event-driven, serverless). Performance optimization techniques, security best practices, and SEO considerations for web applications. Experience delivering software in an agency/client-service environment. Experience with commercial conversations involving budgets and fees. Experience quickly iterating and refining a product vision with a client by offering multiple approach options. Skilled in software estimation, work planning, and building project plans within time/cost constraints. Leadership & Vision Passion for applying modern processes that transform client organizations (e.g., continuous delivery, rapid iteration, and agile-inspired methodologies). Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts. Equally comfortable working in pre-sale and post-sale environments. You thrive in ambiguous environments, breaking down complex challenges into clear, actionable plans. Excellent communication and client-facing skills, with the ability to clearly explain AEM architecture and tradeoffs to both technical and non-technical stakeholders. Bonus Points Familiarity with commerce solutions and platforms like BigCommerce, Shopify, and Salesforce Commerce Cloud is a plus Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) Life & Disability Insurance 401K matching Flexible paid time off & paid company holidays Parental Leave Employee Assistance Program (EAP) And more! *Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, TELUS Digital conducts regular compensation audits. USA Pay Range $180,000—$224,000 USD

Lead scoping, technical design, and work planning during the presale process while engaging with prospective clients. Play the lead role in technical architecture and discovery projects, ensuring solutions are technically sound and aligned with business objectives. | Candidates should have over 10 years of experience in technical pre-sales, solution architecture, or consulting services, with expertise in the Adobe ecosystem. A strong understanding of headless CMS architecture and general web architecture principles is also required. | Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Senior Manager, Solutions Architecture - Adobe, is a key contributor to both the Solutions Architecture and Marketing Services teams. We will prioritize candidates who can maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays, Thursdays). Locations include Boston, MA; Charlottesville, VA; Columbus, OH; or Durham, NC. We are also open to candidates based remotely in the U.S. The Opportunity As a Senior Manager, Solutions Architecture - Adobe, you'll be a pivotal link between pre-sales strategy and project delivery. This role is a cornerstone of our Adobe solutions practice, where you will use your deep, authoritative knowledge of the Adobe ecosystem to shape, architect, and launch impactful marketing technology solutions that align with client and executive partner goals. You'll also need broader knowledge of headless CMS solutions and e-commerce platforms to consult with clients on their business challenges and provide expert architectural guidance. Whether leading architectural discovery for new initiatives or guiding in-flight projects, you'll ensure solutions are both technically sound and aligned with business objectives. You'll engage with prospective clients to explore how our capabilities can meet their unique challenges, lead architecture efforts for new engagements, and collaborate closely with delivery teams to bring client visions to life. You'll also provide critical estimates for team composition, build scope, and resource planning, ensuring projects are realistically scoped and staffed for success. Responsibilities Presale: Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about your firms engineering and marketing capabilities Delivery: Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects Subject Matter Expertise: Own a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership. Act as the leading authority on the Adobe ecosystem while continuously researching and evaluating trends in broader marketing technology. Roving Catalyst: Enhance existing project teams with architectural account-level guidance or specific subject matter expertise Qualifications 10+ years of experience in technical pre-sales, solution architecture, or consulting services Adobe Ecosystem: Expertise in Adobe Experience Manager (AEM), including architecture, component development, template design, workflows, and integrations. Plus at least one other Adobe platform (e.g., RT-CDP, Target, AJO, CJA, Commerce), with familiarity across the entire stack Headless CMS & Commerce: Strong understanding of headless CMS architecture and platforms like Contentful and Contentstack General Web Architecture: Deep expertise in web architecture principles, including: RESTful and GraphQL APIs, webhooks, and microservices architecture. Modern frontend frameworks (e.g., React, Next.js, Vue.js). Experience with various architectural patterns (e.g., event-driven, serverless). Performance optimization techniques, security best practices, and SEO considerations for web applications. Experience delivering software in an agency/client-service environment. Experience with commercial conversations involving budgets and fees. Experience quickly iterating and refining a product vision with a client by offering multiple approach options. Skilled in software estimation, work planning, and building project plans within time/cost constraints. Leadership & Vision Passion for applying modern processes that transform client organizations (e.g., continuous delivery, rapid iteration, and agile-inspired methodologies). Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts. Equally comfortable working in pre-sale and post-sale environments. You thrive in ambiguous environments, breaking down complex challenges into clear, actionable plans. Excellent communication and client-facing skills, with the ability to clearly explain AEM architecture and tradeoffs to both technical and non-technical stakeholders. Bonus Points Familiarity with commerce solutions and platforms like BigCommerce, Shopify, and Salesforce Commerce Cloud is a plus Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) Life & Disability Insurance 401K matching Flexible paid time off & paid company holidays Parental Leave Employee Assistance Program (EAP) And more! *Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, TELUS Digital conducts regular compensation audits. USA Pay Range $180,000—$224,000 USD

Perform online research and data verification tasks to enhance digital map content and quality. | No professional experience required, full proficiency in English and Spanish, US residency for 2 years, and ability to work part-time remotely. | Description and RequirementsNo previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.Basic RequirementsFull Professional Proficiency in English & Spanish languageBeing a resident in The United States for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in The United StatesAbility to follow guidelines and conduct online research using search engines, online maps, and website informationFlexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevanceDaily access to a broadband internet connection, computer, and relevant software AssessmentIn order to be hired into the program, you'll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Additional Job Description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.A Day in the Life of an Online Data Analyst:In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwideCompleting research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.Join us today and be part of a dynamic and innovative team that is making a difference in the world!TELUS Digital AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world's largest brands. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Perform online research and data verification tasks to enhance digital map content quality in a freelance, part-time capacity. | Fluency in English and German, residency in Austria for 2 years, ability to conduct online research, and access to broadband internet and computer. | Description and RequirementsNo previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.Basic RequirementsFull Professional Proficiency in English & German languageBeing a resident in Austria for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Austria.Ability to follow guidelines and conduct online research using search engines, online maps, and website informationFlexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevanceDaily access to a broadband internet connection, computer, and relevant softwareAssessmentIn order to be hired into the program, you'll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Additional Job Description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.A Day in the Life of an Online Data Analyst:In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwideCompleting research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.Join us today and be part of a dynamic and innovative team that is making a difference in the world!TELUS Digital AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world's largest brands. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Perform research and evaluation tasks to enhance digital map content and quality in a web-based environment. | No professional experience required, but requires Spanish fluency, US residency, internet access, and ability to follow guidelines for online research. | Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: • In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide • Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements • Full Professional Proficiency in Spanish language • Being a resident in United States for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in United States • Ability to follow guidelines and conduct online research using search engines, online maps, and website information • Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance • Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Design advanced domain-specific question-and-answer pairs involving multi-step problem-solving and collaborate with teams to refine content. | Master's or Bachelor's degree in Math and strong proficiency in Chinese writing with excellent grammar and clarity. | Location: Global - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Key Responsibilities: • Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. • Ensure questions involve multi-step problem-solving and critical thinking. • Provide detailed, clear solutions that meet high academic standards. • Collaborate with cross-functional teams to refine and enhance content. Qualification Path Basic Requirements: • A completed Master, Bachelor or local equivalent in Math is essential. • Strong proficiency in Chinese writing with excellent grammar, clarity, and the ability to explain complex concepts concisely. Assessment: In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment: Currently, pay rates for experts range from $20 - $30 USD per hour. Our Payment terms are defined for each project. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any diversity-related characteristic.

Plan, coordinate, and execute software releases ensuring minimal disruption, manage cross-team collaboration, risk mitigation, and stakeholder communication. | Strong experience with Java, Microservices, Kubernetes, AWS, and GitLab CI/CD pipelines, plus leadership and coordination skills in release management. | Requirements Description and Requirements Job Description: We are looking for a skilled and adaptable Release Manager. The ideal candidate will combine strong technical knowledge, leadership abilities, and strategic thinking to promote innovation and excellence within our engineering department. Responsibilities: • Understand how code gets packaged, use Pipelines to push code to different lower environments, basic troubleshooting etc • Planning and Coordination: Oversees the entire release lifecycle, ensuring that software releases are well-planned and coordinated. • Execution: Manages the smooth and efficient deployment of software releases with minimal disruption to production environments. • Cross-Functional Coordination: Works closely with various teams to ensure alignment and collaboration throughout the release process. • Risk Mitigation: Identifies and addresses potential risks to prevent issues during deployment. • Stakeholder Communication: Keeps stakeholders informed of progress and any significant updates related to the release. • Importance: This role is crucial for delivering high-quality software and maintaining the stability and performance of production environments. The Release Manager ensures that releases are executed effectively, contributing significantly to the organization's success in software delivery. • Tech Stack they will be working with : Java, Microservices, Kubernetes, AWS, Gitlab (CI/CD Pipelines) Qualifications: • Strong experience with Java, Microservices, Kubernetes, AWS, Gitlab (CI/CD Pipelines) Additional Job Description We are looking for an experience Release Manager. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Manage complex AI projects including customer satisfaction, project financials, team collaboration, and process optimization. | 2-3 years project management experience in AI or related fields, client-facing skills, advanced spreadsheet knowledge, onsite presence 3 days/week. | Project Manager in AI-US Last day to apply: 8/26/25 @ 11:59 PM Local Time TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build, and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services, fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com Position Description: As a Project Manager in AI, you are responsible for the day-to-day management of one or more complex AI programs. This role requires class-leading customer engagement involving strong written and verbal communication skills. Collaboration with multiple locations and cross-functional teams will be key to maintaining and improving customer satisfaction, revenue and margin. Responsibilities: • Be aware of, and actively seek out opportunities for increasing program revenue • Review customer satisfaction regularly and focus on meeting and exceeding customers' expectations • Ability to empathize and respond to customers' needs, problem-solving skills • Collaborate with our Sales team to ensure Customer Retention and Growth • While working with our off-shore teams, plan and monitor projects to meet deadlines, quality and budget requirements; focus on continuous improvements and cost saving measures • Collaborate with internal teams to initiate and implement procedural changes and customized workflows • Own and maintain project financials, including revenue recognition, revenue forecasting and billings • Optimization through Automation - providing innovative technical solutions to improve process workflows • Ability to function effectively in a fast-moving, rapidly changing environment • This role may also manage project coordinator(s) assisting with projects Requirements: • 2-3 years' experience as a Project Manager, ideally in Machine Learning or similar environment/domain • 2 -3 years of experience in Data Collection projects is a plus • 2-3 years of experience in client facing positions, managing clients, vendors and stakeholders • Ability to handle escalations on the project, assigning priorities and time management • Must be willing to be onsite a minimum of 3 days per week • Advanced knowledge of Google Sheets/ Microsoft Excel is a must • Experienced in project finances (budgets, P&L, GM) • Top-class communication skills, both written and verbal • Strong customer service, negotiation and problem-solving skills • Strong interpersonal and leadership skills • Experience in data collection and crowd is a plus • Ability to function productively and proactively in a fast-moving environment • Ability to deal effectively with ambiguity while ensuring that challenging delivery timelines are met Location: Remote United States Pay: The base compensation range for this position is $88,000.00- $110,000.00 USD annually commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws. TELUS Values TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: • We passionately put our customers and communities first • We embrace change and innovate courageously • We grow together through spirited teamwork Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment of, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com.

As a Media Search Analyst, you will assess various media domains including music and video, and evaluate search outcomes for App Store content. Your role involves conducting research to validate query accuracy and intent based on market expertise. | Candidates must be native English speakers residing in the U.S. with familiarity in media and cultural affairs, and possess an Apple ID. No prior experience is required, but candidates must pass a qualification exam. | TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Tasks A Day in the Life of a Media Search Analyst: In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing music, video, and home pod evaluations spanning various media domains Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market. Join us today and be a key player in our community revolutionizing digital media content! Requirements Qualification path: No previous professional experience is required to apply to this role; however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project, and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements: Being a native speaker of the English language, with fluency in both written and spoken forms Being a resident in the United States for the last Year and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the United States Having up-to-date familiarity with prevailing trends in applications, music & video, with a keen interest in internet research Having an email address associated with an Apple ID and experience and know-how of Apple products Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Independent working and the ability to adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills While a High School degree or higher certification is preferred, we are open to candidates with exceptional skills and talent. Additional Incentives are provided throughout the assessment process Important: To ensure your application is accepted, double-check that the email address you use in registration matches your primary Apple ID email and is active and up-to-date. Applications with mismatched email addresses will not be considered.\ Assessment In order to be hired into the program, you’ll take an open-book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe, but at your convenience. Benefits Why Join the TELUS International AI Community? Flexible hours to work around home life Better Work-Life Balance Remote work & location independence Positive environmental impact Independent contractor role Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.