TELUS

Develop and execute localized marketing strategies and go-to-market campaigns to maximize market penetration and community engagement. | 7-10 years in sales channel management or strategic marketing with leadership experience, strong communication and negotiation skills, and knowledge of go-to-market strategies. | Description Join our team and what we'll accomplish together TELUS' mission is to unleash the power of its world-class networks to deliver the best solutions to Canadians, at home, at work, and on the go. We make the world better by leveraging technology to break down barriers and enable everyone to reach their full potential. Our culture is fundamentally centered on a passion for growth, our deep desire to seize every opportunity and embrace change, our values inspiring excellence and the courage to innovate. The growth mindset encourages each of us to lean in and learn about what matters most to our customers, to create the foundational knowledge that enables us to make decisions that prioritize customers in everything we do. In doing so, we create innovations that change the lives of thousands of people across Canada. At TELUS, we are always learning and insatiably curious. In the face of uncertainty, we take risks and learn quickly from our mistakes. We build on everyone's ideas because we are stronger together. We are impressed by what humans dare to achieve and are motivated every day to enable others to do more through our technology and innovation. Together we make a difference. What you'll do The Senior Market Manager will be responsible for developing and executing localized marketing strategies and GTM campaigns to maximize market penetration in communities. This strategic role requires deep expertise in community marketing, partnership management, and 360 strategy execution. Holistic 360 Market Approach: • Develop and execute localized marketing campaigns and go-to-market strategies • Ensure unification and prioritization of all products (wireline and wireless) • Plan and execute integrated marketing strategies • Coordinate 360 approach with all stakeholders Personalized Market Approach and Cultural Alignment: • Lead market selection and local activation • Organize and manage localized events • Create and execute localized partnerships in 360 approach • Develop social mission and omnichannel strategies Community Engagement and Influence: • Develop and execute community engagement strategies • Manage communications and influencer strategies • Create and execute community activation plans • Develop local social media strategies Go-to-Market Strategy and Cross-Departmental Initiatives: • Execute network delivery go-to-market strategy • Ensure cross-departmental links (government relations, etc.) • Lead cross-departmental initiatives to drive acquisition Customer Journey - Marketing: • Develop end-to-end integrated customer journey for communities • Manage pre and post-acquisition customer journey • Optimize customer experience in communities Qualifications What you bring Education and Experience: • Bachelor's degree in business administration, marketing, commerce, or related field • Minimum 7-10 years of experience in sales channel management or strategic marketing • At least 3 years in leadership role • Deep knowledge of Quebec/Ontario market and its commercial and cultural specificities • Experience in partnership management Technical Skills: • Experience with sales analysis platforms and channel performance • Project management skills and commercial deployment methodologies • Knowledge of go-to-market strategies and multi-channel marketing • Financial analysis and profitability modeling capability Interpersonal Skills: • Excellent communication and negotiation skills • Leadership and ability to influence and motivate external partners • Strategic and analytical thinking with commercial orientation • Adaptability and change management in a dynamic environment Great-to-haves • Bilingual in English and French

Lead communications and personalization strategy to drive 1:1 customer engagement and base growth through cross-functional leadership and data-driven insights. | 8+ years marketing strategy experience with strong commercial judgment, executive communication skills, and ability to connect marketing with AI and MarTech capabilities. | Description Join the Communications & Personalization (C&P) team and help drive the future of marketing innovation at TELUS. Our vision is to reinvent how we engage with customers by delivering highly relevant messages on their preferred channels at the right moment to maximize sales, ROI, and operational efficiency, powered by automation and AI. Our team and what we’ll accomplish together As the Manager, C&P Strategy & 1:1 Base Growth, you will play a critical leadership role in shaping the future of Comms & Personalization at TELUS. You will lead the C&P strategy, business outcomes, and roadmap across marketing and service communications, while also leading the 1:1 base growth agenda. This role is about connecting strategy to execution and ensuring the team is focused on the right opportunities, customer outcomes, and business impact. You will report to the Director, Communications & Personalization and lead both direct reports and a broader cross-functional pod. Success in this role will require strong strategic thinking, executive storytelling, stakeholder leadership, business acumen, and the ability to translate marketing, technology, data, and AI capabilities into clear business outcomes. Here’s how • C&P Strategy, Vision & Roadmap: Lead the development of the future C&P strategy, including the strategic vision, business outcomes, key enablers, and roadmap required to unlock greater value from 1:1 customer engagement. Build business cases and recommendations that articulate what we are solving, why it matters, expected outcomes, and how TELUS should prioritize investment and execution. • Capability & MarTech Evolution: Partner with Marketing, Product, Engineering, Channels, Data, and Operations to define the capabilities required to enable more personalized, timely, AI-supported, and scalable 1:1 communications across customer touchpoints. Identify where AI, automation, data, decisioning, and MarTech capabilities can improve outcomes. • Executive Storytelling: Develop executive-ready presentations that communicate strategy, opportunities, and roadmap priorities by turning complex marketing, data, AI, and technology topics into clear narratives and recommendations. • Base Management Growth & Optimization: Lead the identification and prioritization of 1:1 communications opportunities in partnership with Marketing Base Management teams, with a focus on measurable business impact. Build a continuous improvement discipline across planning, execution, measurement, optimization, and reporting. • Insight-Based Recommendations: Translate performance data into clear recommendations, helping teams understand what is working, what is not, and where to adjust targeting, offer strategy, channel mix, journey design, or customer experience. • Cross-Functional Pod Leadership: Lead cross-functional pods responsible for bringing C&P strategy and base growth priorities to life. Provide leadership to direct reports and broader team members, ensuring clarity on priorities, ownership, timelines, and outcomes. Qualifications What you bring • 8+ years of relevant experience in marketing strategy, customer growth, base management, CRM, 1:1 communications, personalization, consulting, or a related field. • Proven ability to lead strategy that drives measurable business outcomes, with strong commercial judgment and the ability to connect customer opportunities, business priorities, capabilities, and value. • Strong understanding of 1:1 communications, lifecycle marketing, customer targeting, journey optimization, and personalization across multiple channels. • Comfort working with performance data to identify opportunities, diagnose issues, and translate insights into clear recommendations and actions. • Ability to connect marketing strategy with MarTech, AI, automation, data, journey orchestration, and decisioning capabilities, partnering effectively with Product and Engineering teams to shape priorities and roadmaps. • Strong executive storytelling, stakeholder management, and communication skills, with the ability to simplify complex topics and influence across Marketing, Product, Engineering, Digital, Channels, and Operations. • Experience leading teams, pods, or complex cross-functional initiatives, including situations where not all team members report directly to you. • Ability to operate in ambiguity, build structure, and move work forward in a fast-paced, cross-functional environment. Great-to-haves • Experience in the telecommunications industry or another complex, cross-channel, data-rich, customer lifecycle-driven business. • Experience working with CRM, lifecycle marketing, Base Management, campaign performance, or customer growth teams. • Experience connecting marketing objectives with data, reporting, targeting, journey orchestration, automation, and personalization capabilities to improve campaign outcomes. • Experience using Looker, Tableau, or similar reporting tools to support marketing performance measurement and optimization. • Bachelor’s degree or similar post-secondary degree; an MBA or background in marketing, analytics, strategy, consulting, or business transformation is highly valued.

Lead design and implementation of SAP enterprise applications and APIs, guide architecture and DevOps processes, mentor team members, and collaborate with business and technology stakeholders. | 7+ years SAP Finance functional and ABAP experience, SAP ECC to S/4HANA migration experience, strong stakeholder management, and preferably SAP certifications. | Description Join our team and what we’ll accomplish together The TELUS SAP & Enterprise Shared Services team is embarking on an exciting transformation journey, leveraging strategic relationships with both SAP and Google to modernize existing infrastructure, and ways of working to accelerate value, quality, and velocity for our TELUS business stakeholder teams. With a genuine cloud-first, agile, and digital mindset, the TELUS team is embarking on a journey to modernize its SAP landscape, team, and service delivery approach with migration to SAP (RISE) S/4 HANA. In this role, you will join a dynamic and highly skilled technology team of functional analysts and developers who are committed to delivering working solutions that enable best-in-class business and systems capabilities, guided by our customers’ needs and strategic priorities. What you’ll do As a key member of the DevOps team, you will play a critical role in driving the team’s success by ensuring architectural quality across the full development lifecycle — from requirements and design to implementation and operations. Your responsibilities will include: • Leading the design and implementation of enterprise applications, components, interfaces, and APIs that align with business requirements, enterprise architecture standards, and best practices for performance, resiliency by design, and security by design • Architecting systems and solutions by driving requirements elicitation, effort estimation, vendor evaluations, solution blueprinting, delivery oversight, and risk assessments • Developing core system components and APIs, contributing hands-on to key aspects of the solution • Defining release plans and sprint schedules in alignment with the overarching program vision, in collaboration with Program Solution Architects • Providing strategic technology and process recommendations to support scalable, sustainable system architecture while removing technology-related barriers • Guide business partners in evaluating competing technologies, vendors and solution options • Collaborating with cross-functional stakeholders, including business and technology teams, to shape solution blueprints and support effort assessments • Mentoring and supporting team members, sharing your expertise to build team capability and ensure alignment with DevOps principles and architectural goals Qualifications What you bring • 7+ years of experience in SAP business processes within ECC and S/4HANA Finance & Controlling and sub- modules General ledger, Accounts Receivables, Accounts Payable, Asset Accounting, Electronic bank statement, Controlling – Profitability Analysis, Cost Center Accounting, Profit Center Accounting, product costing, material ledger, Integration of FI with MM & SD, and Flexible Real Estate • 7+ years of hands-on experience in functional configuration and ABAP development / debugging across the key SAP modules • Experience in SAP ECC 6.0 to SAP S/4HANA migration and upgrade projects, with involvement in end-to-end transformation initiatives • Valued for your role as trusted advisor with the ability to provide strategic guidance, coaching, and subject matter expertise to both technical and business stakeholders • Strong stakeholder management capabilities, with the ability to build relationships and influence across various levels of the organization • Excellent presentation and communication skills, with a track record of effectively conveying complex technical concepts to non-technical audiences • Bachelor’s degree in Computer Science, Engineering, Technology, or a related discipline, or equivalent professional experience Great-to-haves • SAP certifications in relevant modules such as SAP Financial Accounting, SAP S/4HANA Cloud • Experience with 3rd party integrations to solutions such as xSuite and Taulia • Familiarity with advanced SAP platforms and tools, including SAP BTP, SAC, and DataSphere • Experience using architecture modeling languages such as ArchiMate • Proficiency in using Agile project and task management tools • Ability to understand network and security architectural considerations, while effectively collaborating with respective architects to ensure end-to-end solution integrity • Experience with observability and monitoring tools, such as Dynatrace • Familiarity with modern development tools, such as Git/GitHub and Python • Experience with event-driven architectures and messaging systems such as Kafka and Google Pub/Sub • Understanding of API design and integration • Knowledge of TMF standards Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope. #LI-REMOTE

Drive client retention and growth strategies, lead post-sales orchestration, manage service agreements, ensure ROI and profitability, and lead business development activities including upselling and cross-selling. | 7-10 years strategic client management experience, 5-7 years benefits program delivery experience, leadership and project management skills, knowledge of regulatory requirements, contract management, and US travel availability. | TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. The primary responsibility of the Client Relationship Leader is to drive successful outcomes/ROI for our large enterprise customers, with a focus on the delivery of US Retirement and Benefits outsourcing solutions. In this role you will be instrumental in inspiring a customer-focused culture across the organization and will be a key contributor in driving our overall client retention and growth strategy. The Client Relationship Leader will help to ensure that clients are unlocking the true value of the TELUS Health suite of services and will be responsible for growing their portfolio by delivering sales against quarterly and annual targets that will be provided by their leadership team. As a key leader of the business and our Customer Journey, you will help to define the Vision and Strategy for the Client Development organization and will drive company-wide processes for delighting our customers, measuring client satisfaction and relationship health, and identifying the levers that will drive sustainable growth.What you'll do: • Building and nurturing strong client relationships to develop a holistic and deep understanding of our clients’ immediate needs, strategic imperatives, current programs, operating environment, challenges/opportunities, and operational maturity • Leading the post-sales orchestration of all companywide resources to deliver on contractual obligations • Lead execution of Service Agreement • Partner with Retirement and Benefits Operations leadership in the management of scope, ensuring TELUS Health teams meet and exceed service level • Sponsor and monitor project management activity, ensuring client and TELUS Health teams share a consistent view of the status of any project and/or the results being delivered • Driving initiatives to deliver ROI and ensure profitability • Ensuring reference ready relationship health status (e.g., Net Promoter Score) • Carrying a quota for growth opportunities with assigned clients • Upsell new products and services • Cross sell new products • Identifying risks and driving mitigation plans • Drive client retention strategy, considering TELUS Health’s and client’s perspectives • Drive contract renewal strategy, proactively managing contract renewal process • Perform oversight on the services delivered, addressing issues as they arise • Based on a deep understanding of industry trends, providing insights and the best methodologies for design, implementation, adoption, and migration of emerging solutions in the industry • Coordinating alignment with internal stakeholders around Customer Success strategy and objectives • Driving accountability for successful adoption and value realization for the products and services our customers have purchased and identifying new opportunities to expand relationships • As a leader in the organization, championing various organizational initiatives as assigned and modeling TELUS Health’s core values • Participating in other critical projects as required What you bring: • Bachelor’s Degree or higher in relevant business or relevant operational experience • 7-10 years of strategic client management experience • 5-7+ years of progressive experience in multiple facets (e.g., operations, implementation, client management) of a benefits program delivery (Defined Benefits and H&W administration experience preferred) • Proven ability to exercise sound judgment and strong problem-solving skills • Proven analytical, research and problem-solving skills • Demonstrated flexibility and ability to adapt to multiple responsibilities encompassing multiple areas within the organization • Proven leadership and project management skills • Knowledge of regulatory requirements and standards as they apply to Benefits, Pension and Retirement Plans • Familiarity with contract management and negotiations an asset • Availability to travel within the US • Leading individual business development activities throughout the sales cycle with prospective and existing clients and strategic partners across the globe • Winning new business by participating in RFPs, extending existing account relationships into new geographies, and through direct sales approaches • Developing strong relationships with key contacts within prospect organizations and leading brokers/ benefits consultants • Building and nurturing relationships with new and existing clients, working closely with key individuals at multiple levels and functional areas, including the C-suite. • Presenting at client events, finalist presentations and major industry conferences, • Continuously refining the business development strategy for territory in line with the broader business development strategy • Participating in regular Quarterly Business Reviews with your clients to validate strategy A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Lead client communication strategies and consulting for health, pension, and benefits programs, develop content and materials, manage projects and client relationships remotely. | 5+ years communication experience, preferably in health or consulting, strong project management, client engagement, and content development skills, comfortable working remotely. | US Region Lead, Communication Consulting (work from home)Join to apply for the US Region Lead, Communication Consulting (work from home) role at TELUSUS Region Lead, Communication Consulting (work from home)Join to apply for the US Region Lead, Communication Consulting (work from home) role at TELUSTELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.The TELUS Health Communication & Change Management Solutions team is responsible for advising clients on all aspects of communication and change management related to health, pension, and benefits programs (pension and savings plans, benefits and wellness programs, compensation, absence and disability management, and employee assistance programs).We are looking for an experienced communications consultant who can own client engagements and help build our growing practice. You’ll be primarily responsible for pension and benefits communication, including developing and executing our growth plans. With the support of your colleagues, you will be expected to secure new projects, create client communication strategies, develop content, and fulfill other agreed upon client commitments.You will be based out of the USA but will be supporting some of the globe's leading companies and working with senior decision makers in human resources to execute on the communication strategies you help develop. It’s challenging, meaningful and fast-paced work. It’s also incredibly rewarding.This is a remote position with the option for in-person attendance in a TELUS Health office, if available in your area.Responsibilities include :Work with our internal stakeholders to proactively identify client communication opportunities. You must feel comfortable taking initiative and demonstrating a growth mindsetImplement communication strategies for multiple target audiences using various mediaResearch and develop communication materials for various audiences, including, but not limited to, reports, newsletters, booklets, infographics, posters, videos, presentations, and micrositesProvide consulting advice and subject-matter expertise to clients related to the communication of pension, benefits, health, and total rewards programsAttend and facilitate client meetings / callsEvaluate / measure effectiveness of communication strategies and deliverablesDevelop and enhance processes for serving communication solutions to clientsServe as primary resource for securing and coordinating supporting services, such as design and translationDevelop accurate budgets and realistic project timelines to ensure successful completion of projects and adequate financial managementPerforms other tasks and special projects, as requiredRequirements :Comfort in a remote work environmentUniversity degree in communication, journalism, public relations or similarGraduate studies in writing / communication an assetMinimum 5+ years’ experience working in a communication-related fieldExperience with communication of pension, benefits, health, and total rewards programsExperience with health communications as assetExperience in a consulting firm and / or agency an assetStrong ability to translate complex concepts into simple, engaging communication contentSuperior project management, research and presentation skillsExceptional customer focus and strong business acumenExcellent problem solving and analytical skillsAbility to manage multiple tasks while ensuring attention to detailExcellent organizational skills, flexibility, ability to work both independently and in a team settingSuperior Microsoft Office skills, in particular Word and PowerPoint presentation design skillsWhat’s in it for you :Work with a dynamic, collaborative global teamEnjoy work-life balance with a remote or flexible optionContribute to high impact, large scale projectsA unique opportunity to drive our team’s success and growth within our US-based client listA Bit About UsWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and / or any leader(s) who will be part of the selection process.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing, Public Relations, and Writing / EditingIndustriesHealth and Human ServicesReferrals increase your chances of interviewing at TELUS by 2xGet notified about new Communications Lead jobs in Atlanta, GA .Senior Training and Communications SpecialistAtlanta, GA $94,000.00-$123,000.00 3 days agoAssociate Director, Medical Affairs (Southeast Territory)Atlanta, GA $140,000.00-$200,000.00 3 days agoAtlanta, GA $142,750.00-$197,750.00 1 week agoRegional Channel Manager - Carolina's or GAAtlanta, GA $120,000.00-$140,000.00 3 weeks agoSr. Software Engineer - Applied AI (REMOTE)Sr. Software Engineer - Applied AI (REMOTE)Austell, GA $80,000.00-$215,000.00 1 day agoSr. Software Engineer - Applied AI (REMOTE)Atlanta, GA $80,000.00-$215,000.00 1 day agoWe’re unlocking community knowledge in a new way. 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