Tekfortune Inc

Support data accuracy, inventory management, and project coordination for data center operations. | Requires strong analytical, communication, and project management skills, with experience in data governance and technical coordination. | JD - Data Center Operations Analyst Client Spares Readiness team (part of Data Center Central Operations) is seeking Ops Analyst to support their data accuracy efforts for the following workstreams: ¿ Spare Parts Data Governance ¿ New Zone Turnup ¿ NPI Spares Creation ¿ Project-based spares collection and GPN creation (C2) ¿ Spares Data Accuracy/PIR (Purchase Issue Record) Resolution ¿ Inventory Accuracy ¿ Punchout Supplier Onboarding and Ongoing Support ¿ Data Center Bug SLO (Service Level Objective) program and Fix-the-Risks project support Responsibilities: ¿ The team should be able to provide direct account leadership, including weekly internal syncs and a monthly metrics report: ¿ Weekly PIR (purchase issue record bugs to resolve first-level vendor technical questions within the procurement process) syncs to be internal ¿ Weekly New Zone syncs to be internal ¿ Weekly Project based syncs to be internal ¿ Weekly high-level metrics report for stakeholders via email and live MBR during second week of the following month ¿ Single point escalation process ¿ The team will also provide end-to-end tactical support for New Zone Turnup, including spares level setup, Purchase Order (PO) and stocking reporting, and Part Number creation: ¿ Coordination with General Contractors and entities to build spares list by-zone for new builds ¿ Spares level set-up to establish expected inventory levels by hub, spoke, and pharmacy locations ¿ PO and stocking reporting by site ¿ Part number creation for Contractor Furnished Spares ¿ Support for Product Lifecycle projects (examples include: SKI, SLAM and others) are also required: ¿ Replacement coordination with manufacturers for end of life parts ¿ Revision lineage in Product Lifecycle Management (PLM) software for replacements ¿ New case intake for end of life claims ¿ Support the new product BOM (Bill-of-Materials) completion with manufacturers ¿ Weekly and bi-weekly calls with New product introduction (NPI) team and manufacturers to assist in list creation ¿ New product list organization and gap identification ¿ New part number creation for additions to products during post-NPI revisions ¿ Management of Data Center Bug Closure SLO (Service Level Objective) and Response SLO support ¿ Support of operational activities (i.e. Fix-the-Risks program) ¿ Capabilities to complete, update, and improve analytics to provide reporting as needed for the actions listed above Skills: ¿ Exceptional communication and analytical skills. ¿ High level of attention to detail. ¿ Strong teamwork and relationship-building skills. ¿ Ability to work alone or part of a team based on project needs. ¿ Ability to manage several projects simultaneously.

Lead user research discovery activities including interviews, workshops, journey mapping, and wireframing to inform product design and development. | 4-7+ years of user research experience on product teams, proficiency with Figma, Mural, and Office, strong facilitation and communication skills, and ability to produce personas, journeys, and wireframes independently. | Company: • Grant Thornton is a major Audit, Tax, and Advisory Services company offering a broad range of services in strategy and consulting, operations, technology and more across various industries. • In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ? and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. • In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals. Open Positions: 2 Location: 100% Remote Duration: Contract 6 months with potential to extend Overview: • Grant Thornton is hiring a contract UX Researcher to assist with the Discovery phase for our internal web apps. Their job: figure out what users need and turn that into clear direction for product, design, and engineering. • They ll work under a Lead US Designer and with Product Managers, Engineers and Business Stakeholders on this initiative. Responsibilities: • Lead discovery: Plan and run user research to understand jobs, pain points, and workflows. • Facilitate sessions: Run interviews, workshops, and stakeholder discussions ask the obvious questions that surface assumptions. • Summarize what they learn: Turn notes into clear findings, what this means, and recommend next steps. • Map the experience - Create: o Role snapshots (personas): brief summaries of user types and needs. o Step-by-step journeys: how users currently work, where it breaks, and the better future state. o Simple screen sketches (wireframes) & flow diagrams: quick visuals that show how a task should work. o Keep everyone aligned: Present short, clear readouts; document decisions; maintain a simple research archive. What You Will Deliver: • Tools you know: Figma, Mural, Office • A practical UX plan and interview results. • A short deck communicating findings what it means recommended actions. • Lean personas for key roles. • Current-state and future-state journeys with pain points and simple success measures. • Task/flow diagrams and low-fi wireframes for critical paths. • A prioritized UX backlog. • Mockups as neccesary. WHAT WE NEED FROM EVERY CANDIDATE: • Resume with hourly rate, location, time-zone overlap. • 2 3 samples (journey map, personas, insights readout, low-fi wires). Redactions OK. • Best discovery project (goal, what you did, outcome). • Examples from enterprise or B2B applications • Start date and weekly capacity MUST HAVES: • 4 7+ years doing user research on product teams (enterprise or B2B preferred). • Tools you know: Figma, Mural, Office • Comfortable planning and running interviews, observing real work, testing early ideas, and doing quick usability checks. • Strong at turning raw notes into clear insights and prioritized recommendations. • Can independently produce personas, journeys, task flows, and low-fidelity wireframes in Figma, Mural, or similar. • Confident facilitator; good at guiding groups, handling pushback, and driving to clarity. • Excellent written and verbal communication exec-friendly and concise. Nice to Haves: • Design experience and portfolio of enterprise-related work, or similar. • Experience in complex or regulated spaces (tax, audit, finance, healthcare, public • sector). • Basic survey skills to complement interviews. • Service design exposure (e.g., mapping processes). • Light Research Ops (consent, recruiting, templates). • User testing and feedback gathering • Design experience with high-fidelity mockup and/or clickable prototypes. Interview Process: • 30 minute technical interview with Director • 30 minute interview with Teammate

Plan and execute user research studies, mentor researchers, collaborate with cross-functional teams, and evangelize research best practices. | 7+ years in design research, 3+ years leading large projects, 2+ years managing UX research teams, experience in healthcare or related fields, and a relevant bachelor's degree. | Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. Position: Lead User Researcher (UX Designer) Location: Secaucus NJ (Remote Work from Home) Duration: 12+ Months Contract Job Description: The Lead User Research will be responsible for the planning and execution of user research studies intended to inform, evaluate, and or validate Client digital products and solutions You will help to establish best practices, mentor other researchers, and oversee the planning and conducting of generative and evaluative user research studies. You will be instrumental in helping the design and product teams inform and test digital experiences for Client s customers and employees. The Lead User Researcher should have an in-depth understanding of a broad range of research methodologies and techniques as well as a proven track record of translating research insights into actionable recommendations. Responsibilities: Collaborate with designers, product management, engineering, and business stakeholders to understand and propose appropriate research methods to gain needed insights Stay up to date on industry trends and ensure the research team is at the forefront of research best practices, standards, and techniques. Synthesize data and create comprehensive artifacts that communicate the research and insights to clients, partners and executives Plan and develop comprehensive research programs for long-term initiatives from upfront discovery research through post-development user testing. Partner with UX leads to organize stakeholder alignment activities during early project phases Collaborate with market research, customer experience, and analytics partners on best research approaches Evangelize and champion the importance of research and strategy as it relates to product development across Client. Stay abreast of industry trends and best practices and introduce new methodologies and tools to ensure that the User Research practice continues to evolve and develop. Desired Qualifications Minimum 7 years of experience in the field of design research Minimum 3 years of experience leading large-scale projects Minimum 2 years managing a team of UX researchers Experience working in healthcare, pharmaceutical, biotech, or related fields Minimum 2 years working in an Enterprise environment Proven knowledge of research methods Knowledge of product design and development process Excellent knowledge of digital technologies Required Qualification: Bachelor's degree in human-Computer Interaction, Visual Communications, web design, Design Thinking, Design Strategy, or related field. Skills: Excellent written verbal communication skills with the ability to gain alignment and defend research findings and recommendations. Stakeholder management and relationship building skills Travel Required: Domestic upto Up to 25%. For more information and other jobs available please contact our recruitment team at To view all the jobs available in the USA and Asia please visit our website at