Tekfortune Inc.

Compensation

Full Description

Company: • Grant Thornton is a major Audit, Tax, and Advisory Services company offering a broad range of services in strategy and consulting, operations, technology and more across various industries. • In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ? and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. • In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals. Open Positions: 2 Location: 100% Remote Duration: Contract 6 months with potential to extend Overview: • Grant Thornton is hiring a contract UX Researcher to assist with the Discovery phase for our internal web apps. Their job: figure out what users need and turn that into clear direction for product, design, and engineering. • They ll work under a Lead US Designer and with Product Managers, Engineers and Business Stakeholders on this initiative. Responsibilities: • Lead discovery: Plan and run user research to understand jobs, pain points, and workflows. • Facilitate sessions: Run interviews, workshops, and stakeholder discussions ask the obvious questions that surface assumptions. • Summarize what they learn: Turn notes into clear findings, what this means, and recommend next steps. • Map the experience - Create: o Role snapshots (personas): brief summaries of user types and needs. o Step-by-step journeys: how users currently work, where it breaks, and the better future state. o Simple screen sketches (wireframes) & flow diagrams: quick visuals that show how a task should work. o Keep everyone aligned: Present short, clear readouts; document decisions; maintain a simple research archive. What You Will Deliver: • Tools you know: Figma, Mural, Office • A practical UX plan and interview results. • A short deck communicating findings what it means recommended actions. • Lean personas for key roles. • Current-state and future-state journeys with pain points and simple success measures. • Task/flow diagrams and low-fi wireframes for critical paths. • A prioritized UX backlog. • Mockups as neccesary. WHAT WE NEED FROM EVERY CANDIDATE: • Resume with hourly rate, location, time-zone overlap. • 2 3 samples (journey map, personas, insights readout, low-fi wires). Redactions OK. • Best discovery project (goal, what you did, outcome). • Examples from enterprise or B2B applications • Start date and weekly capacity MUST HAVES: • 4 7+ years doing user research on product teams (enterprise or B2B preferred). • Tools you know: Figma, Mural, Office • Comfortable planning and running interviews, observing real work, testing early ideas, and doing quick usability checks. • Strong at turning raw notes into clear insights and prioritized recommendations. • Can independently produce personas, journeys, task flows, and low-fidelity wireframes in Figma, Mural, or similar. • Confident facilitator; good at guiding groups, handling pushback, and driving to clarity. • Excellent written and verbal communication exec-friendly and concise. Nice to Haves: • Design experience and portfolio of enterprise-related work, or similar. • Experience in complex or regulated spaces (tax, audit, finance, healthcare, public • sector). • Basic survey skills to complement interviews. • Service design exposure (e.g., mapping processes). • Light Research Ops (consent, recruiting, templates). • User testing and feedback gathering • Design experience with high-fidelity mockup and/or clickable prototypes. Interview Process: • 30 minute technical interview with Director • 30 minute interview with Teammate