TeamDynamix

Manage a large customer portfolio to drive renewals and identify expansion opportunities using tech-touch and semi-automated strategies. | 1-3 years in Customer Success or related roles with CRM proficiency and strong organizational skills. | About the Role We are seeking a highly organized, data-driven Associate Customer Success Manager to drive retention and growth within an established book of business. This role is designed for a professional who excels at managing a large volume of accounts through technology-driven engagement model. Rather than traditional high-touch management, you will leverage automation, data insights, and digital communication to ensure our customers achieve measurable success. You will be responsible for the entire renewal lifecycle while acting as a "scout" to identify top candidates within your portfolio who are a fit for additional products and services. Key Responsibilities Customer Engagement & Success Portfolio Management: Own the commercial health of a large portfolio of customers using tech-touch (low-touch) and semi-automated engagement strategies. This includes regular interactions through phone and web meetings, such as Zoom or Microsoft Teams, to provide guidance and support. The Renewal Engine: Drive the end-to-end renewal lifecycle, managing outreach and negotiations to ensure high retention rates and on-time contract execution. Growth Discovery: Monitor customer health scores and usage data to identify "at-risk" accounts for intervention and "high-potential" accounts for product expansion. Lead Qualification: Identify customers ready for broader solutions and facilitate seamless hand-offs to the appropriate sales or expansion teams. Process & Automation Digital Outreach: Design, test, and optimize automated touchpoints (emails, in-app notifications, etc.) across the customer journey to drive adoption. Data-Driven Triggers: Utilize customer behavior data and milestones to trigger personalized, automated outreach that provides value at the right time. Feedback Loops: Continuously improve the digital engagement model by analyzing campaign performance and customer feedback. Cross-Functional Collaboration Ecosystem Alignment: Partner with Marketing, Product, and Sales to ensure a seamless and consistent customer experience. Content Creation: Collaborate with internal teams to deliver education resources, such as knowledge base articles, video tutorials, and newsletters. Strategic Insights: Provide "voice of the customer" data to the Product team to inform the roadmap and support accurate renewal forecasting. Requirements & Qualifications Experience: 1–3 years in Customer Success, Account Management, or Sales Operations, ideally within a SaaS environment. Organizational Mastery: You are exceptionally disciplined and self-motivated. You possess the "air traffic control" skills required to manage a high volume of accounts and deadlines without oversight. Tech & Data Savvy: Comfortable working with CRM tools (Salesforce). You enjoy using data to tell a story and drive action. Communication: Ability to write concise, engaging digital content and conduct professional commercial conversations during the renewal process. Efficiency Focus: You are always looking for ways to "automate the routine" so you can focus on high-value interventions. Success Metrics Retention: Net Revenue Retention (NRR) and Churn Reduction. Growth: Number of qualified expansion leads identified and passed. Efficiency: Campaign performance, automation reach, and portfolio health scores. Why Join Us? The Mix: A balanced 80% Base / 20% Variable compensation structure that rewards both retention and pipeline generation. Career Growth: This role provides deep exposure to the operational side of SaaS. Success here paves the way for roles in Senior Customer Success, CS Operations, or Account Management. What We Offer Competitive compensation that reflects employees’ skills and contributions. Comprehensive health insurance plans. Wellness programs that promote physical and mental well-being. Traditional and Roth 401(k) savings options with company match. Remote-first with flexible working hours. Prioritized work-life balance, with 15 observed days off in addition to PTO. Family-friendly policies including paid parental leave. Paid life insurance, short-term, and long-term disability insurance. Regular acknowledgement of achievements with recognition programs. Counseling services and resources for personal and professional challenges. Transparent communication about company goals, strategy, and performance. Regular feedback sessions and performance reviews. Anti-bias and anti-harassment training programs. Trust and autonomy in decision-making within your role. Work environment that encourages you to be your authentic self. Flat management structure with approachable leaders who want to hear your feedback. Backed by two private equity firms that invest in high-growth private companies across North America. Diversity At TeamDynamix, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply. We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we’ll add it here. Equal Opportunity Statement TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace. Privacy Policy Our privacy practices can be found here. For Rhode Island Applicants: TeamDynamix is subject to the provisions of the Workers’ Compensation Act.

Develop and execute product positioning, messaging, and launch strategies; enable sales teams; and gather market insights to drive growth. | Extensive experience in B2B SaaS product marketing, deep understanding of ITSM and ITIL, and proven success in sales enablement and thought leadership. | We’re seeking a strategic and hands-on Director of Product Marketing & Enablement to drive positioning, messaging, packaging, and sales readiness for our suite of Work Management (ITSM/ESM/PPM/ITAM), AI and automation solutions. The ideal candidate combines deep knowledge of the IT Service Management (ITSM) ecosystem with exceptional storytelling, go-to-market execution, and enablement experience. You’ll be the connective tissue between product, marketing, and sales. This role will ensure that our narrative resonates with customers, our solutions are well-understood, and our teams are empowered to amplify the brand. Positioning, Messaging & Brand Amplification Develop differentiated positioning and messaging frameworks across the full spectrum of solutions. Leverage messaging in all GTM activities and enable the GTM team with key points. Partner with Product Management to translate complex capabilities AI, automation, integration, and analytics into clear customer value with proven value. Define product packaging and positioning recommendations in collaboration with product, sales, and sales engineering to ensure a smooth GTM motion. Own brand narrative alignment across campaigns, website, sales decks, webinars, and analyst communications. Leverage sales analytics, win/loss interviews, AI and market trends to create competitive playbooks and messaging to leverage across the GTM team. Drive launch strategy and GTM execution across channels—digital, influencer, events. Manage product release communications and ensure readiness across all teams. Strong understanding of analytics and ROI measurement in GTM campaigns. Track industry influencers, support analyst briefings and manage product-related submissions for market reports and awards. Voice of the Customer & Market Insight Maintain a continuous feedback loop with customers and prospects to surface insights on needs, perceptions, and competitive dynamics. Develop buyer personas and map customer journeys across segments. Represent the brand as a subject-matter expert in customer and industry events, coordinate with product and customer success for the Customer Advisory Council. Strategic oversight of webinar, video testimonial, animation and other voice the customer content. Work with internal resources and agencies to produce compelling, multi-media content to amplify the voice of the customer across all channels. Sales & Partner Enablement Build and deliver training content for sales, SDRs, and partners to cover product knowledge, customer proof points, competitive positioning, and objection handling. Create and maintain a best-in-class enablement library including playbooks, battlecards, demo scripts, and one-pagers. Lead launch enablement for new product capabilities and features. Partner with Sales Leadership on pipeline acceleration programs. Qualifications 5-8+ years in product marketing in B2B SaaS with a focus on IT Service Management Strong grasp of ITIL concepts, service workflows, and the competitive landscape Proven experience crafting compelling messaging, positioning, and go-to-market strategies. Strong use of AI-enabled tools for insights, analytics and artifact creation. Demonstrated success in sales enablement including training and tools development. Expertise in thought leadership and emerging market trends Outstanding presentation skills: comfortable on camera and in front of large audiences. Creative, data-driven thinker with excellent project management and leadership skills. What We Offer Competitive compensation that reflects employees’ skills and contributions. Comprehensive health insurance plans. Wellness programs that promote physical and mental well-being. Traditional and Roth 401(k) savings options with company match. Remote-first with flexible working hours. Prioritized work-life balance, with 15 observed days off in addition to PTO. Family-friendly policies including paid parental leave. Paid life insurance, short-term, and long-term disability insurance. Regular acknowledgement of achievements with recognition programs. Counseling services and resources for personal and professional challenges. Transparent communication about company goals, strategy, and performance. Regular feedback sessions and performance reviews. Anti-bias and anti-harassment training programs. Trust and autonomy in decision-making within your role. Work environment that encourages you to be your authentic self. Flat management structure with approachable leaders who want to hear your feedback. Backed by two private equity firms that invest in high-growth private companies across North America. Diversity At TeamDynamix, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply. We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we’ll add it here. Equal Opportunity Statement TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace. Privacy Policy Our privacy practices can be found here. For Rhode Island Applicants: TeamDynamix is subject to the provisions of the Workers’ Compensation Act.

Develop and execute product positioning, messaging, and go-to-market strategies for SaaS solutions, including sales enablement and market insights. | 5-8+ years in B2B SaaS product marketing, with strong understanding of ITSM concepts, AI tools, and sales enablement experience. | We’re seeking a strategic and hands-on Director of Product Marketing & Enablement to drive positioning, messaging, packaging, and sales readiness for our suite of Work Management (ITSM/ESM/PPM/ITAM), AI and automation solutions. The ideal candidate combines deep knowledge of the IT Service Management (ITSM) ecosystem with exceptional storytelling, go-to-market execution, and enablement experience. You’ll be the connective tissue between product, marketing, and sales. This role will ensure that our narrative resonates with customers, our solutions are well-understood, and our teams are empowered to amplify the brand. Positioning, Messaging & Brand Amplification • Develop differentiated positioning and messaging frameworks across the full spectrum of solutions. Leverage messaging in all GTM activities and enable the GTM team with key points. • Partner with Product Management to translate complex capabilities AI, automation, integration, and analytics into clear customer value with proven value. • Define product packaging and positioning recommendations in collaboration with product, sales, and sales engineering to ensure a smooth GTM motion. • Own brand narrative alignment across campaigns, website, sales decks, webinars, and analyst communications. • Leverage sales analytics, win/loss interviews, AI and market trends to create competitive playbooks and messaging to leverage across the GTM team. • Drive launch strategy and GTM execution across channels—digital, influencer, events. • Manage product release communications and ensure readiness across all teams. • Strong understanding of analytics and ROI measurement in GTM campaigns. • Track industry influencers, support analyst briefings and manage product-related submissions for market reports and awards. Voice of the Customer & Market Insight • Maintain a continuous feedback loop with customers and prospects to surface insights on needs, perceptions, and competitive dynamics. • Develop buyer personas and map customer journeys across segments. • Represent the brand as a subject-matter expert in customer and industry events, coordinate with product and customer success for the Customer Advisory Council. • Strategic oversight of webinar, video testimonial, animation and other voice the customer content. • Work with internal resources and agencies to produce compelling, multi-media content to amplify the voice of the customer across all channels. Sales & Partner Enablement • Build and deliver training content for sales, SDRs, and partners to cover product knowledge, customer proof points, competitive positioning, and objection handling. • Create and maintain a best-in-class enablement library including playbooks, battlecards, demo scripts, and one-pagers. • Lead launch enablement for new product capabilities and features. • Partner with Sales Leadership on pipeline acceleration programs. Qualifications • 5-8+ years in product marketing in B2B SaaS with a focus on IT Service Management • Strong grasp of ITIL concepts, service workflows, and the competitive landscape • Proven experience crafting compelling messaging, positioning, and go-to-market strategies. • Strong use of AI-enabled tools for insights, analytics and artifact creation. • Demonstrated success in sales enablement including training and tools development. • Expertise in thought leadership and emerging market trends • Outstanding presentation skills: comfortable on camera and in front of large audiences. • Creative, data-driven thinker with excellent project management and leadership skills. What We Offer • Competitive compensation that reflects employees’ skills and contributions. • Comprehensive health insurance plans. • Wellness programs that promote physical and mental well-being. • Traditional and Roth 401(k) savings options with company match. • Remote-first with flexible working hours. • Prioritized work-life balance, with 15 observed days off in addition to PTO. • Family-friendly policies including paid parental leave. • Paid life insurance, short-term, and long-term disability insurance. • Regular acknowledgement of achievements with recognition programs. • Counseling services and resources for personal and professional challenges. • Transparent communication about company goals, strategy, and performance. • Regular feedback sessions and performance reviews. • Anti-bias and anti-harassment training programs. • Trust and autonomy in decision-making within your role. • Work environment that encourages you to be your authentic self. • Flat management structure with approachable leaders who want to hear your feedback. • Backed by two private equity firms that invest in high-growth private companies across North America. Diversity At TeamDynamix, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply. We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we’ll add it here. Equal Opportunity Statement TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace. Privacy Policy Our privacy practices can be found here. For Rhode Island Applicants: TeamDynamix is subject to the provisions of the Workers’ Compensation Act.

Design, develop, and maintain engaging eLearning and knowledge content, collaborating with cross-functional teams. | Requires 3+ years in learning content development, experience with LMS platforms, and strong technical writing skills. | TeamDynamix is seeking a creative, detail-oriented, and technically savvy Knowledge and Learning Content Specialist to join our growing team. In this role, you will help design, develop, and maintain high-quality learning and knowledge content that supports both customers and internal teams. This opportunity is ideal for someone who enjoys building impactful training experiences, translating technical concepts into clear resources, and driving knowledge excellence across an organization. About the Role Design, develop, and maintain engaging eLearning courses and training materials within the Learning Management System (LMS). Create and update product documentation, user guides, job aids, assessments, and instructional content. Build and maintain high-quality knowledge base articles to support internal teams and self-service initiatives. Collaborate closely with Client Services on self-service and online support strategy, including the Client Portal, Knowledge Base, Q&A, and Chatbot. Stay ahead of product updates and ensure learning and knowledge content remains current with release schedules. Assist with video creation and editing for product demonstrations, training sessions, and instructional content. Manage content development projects from planning through delivery, working with subject matter experts and external partners as needed. Advocate for and contribute to strong knowledge management processes and best practices. Communicate effectively with cross-functional teams, leadership, and stakeholders in a professional and collaborative manner. Ensure all work aligns with company policies, procedures, and quality standards. About You Bachelor’s degree in a related field or equivalent experience. 3+ years of experience in learning content development, knowledge management, instructional design, or technical documentation. Hands-on experience with LMS platforms such as Continu, Talent, Canvas, Docebo, Blackboard Learn, Skillsoft, or Moodle. Experience using knowledge management tools and best practices. Strong technical aptitude with the ability to learn and communicate complex software concepts, including integrations. Excellent technical writing and content organization skills. Experience creating engaging eLearning materials and instructional resources. Ability to manage multiple projects while meeting deadlines and quality standards. Collaborative, proactive, and curious with a passion for continuous learning. Nice to Have Instructional design certifications such as ATD, CDOL, or similar. KCS Certification, Certified Knowledge Manager (CKM), or CPTC. Video editing experience using tools such as Camtasia, Panopto, or similar platforms. Experience with Knowledge-Centered Service (KCS) methodologies. Vendor or outsourced content management experience. If you believe you could add value to our team but don’t meet all the criteria listed, we still encourage you to apply! What We Offer Competitive compensation that reflects employees’ skills and contributions. Comprehensive health insurance plans. Wellness programs that promote physical and mental well-being. Traditional and Roth 401(k) savings options with company match. Remote-first with flexible working hours. Prioritized work-life balance, with 15 observed days off in addition to PTO. Family-friendly policies including paid parental leave. Paid life insurance, short-term, and long-term disability insurance. Regular acknowledgement of achievements with recognition programs. Counseling services and resources for personal and professional challenges. Transparent communication about company goals, strategy, and performance. Regular feedback sessions and performance reviews. Anti-bias and anti-harassment training programs. Trust and autonomy in decision-making within your role. Work environment that encourages you to be your authentic self. Flat management structure with approachable leaders who want to hear your feedback. Backed by two private equity firms that invest in high-growth private companies across North America. Diversity At TeamDynamix, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply. We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we’ll add it here. Equal Opportunity Statement TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace. Privacy Policy Our privacy practices can be found here. For Rhode Island Applicants: TeamDynamix is subject to the provisions of the Workers’ Compensation Act.

Design and develop full-stack web solutions, troubleshoot issues, and collaborate with teams. | Bachelor’s in STEM or equivalent, 4-10+ years of experience, proficiency in C#, JavaScript, HTML, CSS, ASP.NET, and SQL. | TeamDynamix is seeking a mid to senior-level full-stack Software Engineer (Remote) to join our Process Automation Team and help drive the rapid development of our iPaaS (Integration Platform as a Service), CAI (Conversational Artificial Intelligence), and AI Agent products. The Process Automation Team is dedicated to ensuring TeamDynamix delivers award-winning technology that is easy to use, own, and operate. As an engineer on our team, you will create new products and features while continuously improving our architectural foundation. We are looking for someone passionate about building cutting-edge, best-in-class software that solves real customer problems. Our engineers take pride in developing solutions that customers need and enjoy using to achieve their goals. This role is open to candidates throughout the United States and is fully remote. While we have an office in Columbus, Ohio, our company is 100% remote-first. Responsibilities: Design and develop robust, scalable web-based solutions across the full stack Debug production issues at multiple levels of the stack Identify and address performance bottlenecks throughout the application Conduct thorough code reviews and troubleshoot complex issues Collaborate with engineering and product managers to understand roadmap priorities Requirements: Bachelor’s degree in STEM or equivalent experience 4–10+ years of related experience Proficiency with C#, JavaScript, HTML, CSS, and ASP.NET Collaborative and iterative approach to teamwork Strong problem-solving skills and the ability to address complex issues without a detailed roadmap, using logical, analytical, and creative thinking Other Tools & Technologies: Swagger/OpenAPI, REST APIs Postman for API consumption and testing jQuery, Telerik Kendo UI, Bootstrap SQL Git Our Hiring Process: Apply Introduction Call (25–30 minutes) Assessment Conversation with senior staff engineers (30–45 minutes) Conversation with the hiring manager (45–60 minutes) Join a team of passionate, smart, and kind individuals who understand life is complicated enough—so we build products to make it easier. What We Offer Competitive compensation that reflects employees’ skills and contributions. Comprehensive health insurance plans. Wellness programs that promote physical and mental well-being. Traditional and Roth 401(k) savings options with company match. Remote-first with flexible working hours. Prioritized work-life balance, with 15 observed days off in addition to PTO. Family-friendly policies including paid parental leave. Paid life insurance, short-term, and long-term disability insurance. Regular acknowledgement of achievements with recognition programs. Counseling services and resources for personal and professional challenges. Transparent communication about company goals, strategy, and performance. Regular feedback sessions and performance reviews. Anti-bias and anti-harassment training programs. Trust and autonomy in decision-making within your role. Work environment that encourages you to be your authentic self. Flat management structure with approachable leaders who want to hear your feedback. Backed by two private equity firms that invest in high-growth private companies across North America. Diversity At TeamDynamix, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply. We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we’ll add it here. Equal Opportunity Statement TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace. Privacy Policy Our privacy practices can be found here. For Rhode Island Applicants: TeamDynamix is subject to the provisions of the Workers’ Compensation Act.

Design and develop robust, scalable web-based solutions from front to back. Debug production issues and address performance issues throughout the application. | Candidates should have a 4-year degree in STEM or equivalent experience with 4-10+ years in related fields. Proficiency in C#, JavaScript, HTML, CSS, and ASP.NET is required. | TeamDynamix is searching for a mid - senior level full-stack Software Engineer (Remote) to join our Process Automation Team and contribute to the rapid development of our iPaaS (Integration Platform as a Service), CAI (Conversational Artificial Intelligence), and AI Agent products. The Process Automation Team works hard to ensure TeamDynamix achieves its goal of providing award-winning technology that is easy to use, own, and operate. As an engineer on our team, you will build new products and capabilities while working to improve the foundation of our architecture. You should have a passion for building leading-edge, best-in-class software that, above all else, solves customers’ problems. Our engineers find satisfaction in building things that customers need, and enjoy using, to achieve their mission. This role is open to Remote-US candidates. While we have an office in Columbus, Ohio, we remain 100% remote first as a company. Responsibilities Design and develop robust, scalable web-based solutions from front to back. Debug production issues across multiple levels of the stack. Find and address performance issues throughout the application. Perform thorough code reviews and troubleshoot complex issues. Work with engineering and product managers to understand roadmap priorities. Requirements 4-year degree in STEM, or equivalent experience 4-10+ years of related experience Experience with C#, JavaScript, HTML, CSS, and ASP.NET Ability to work collaboratively and iteratively Strong ability to solve complex problems without a detailed roadmap using a logical, analytical, and creative approach Other Tools & Technologies Swagger/OpenAPI, REST APIs Postman to consume and call APIs jQuery Telerik Kendo UI Bootstrap SQL Git Our Hiring Process Apply Introduction Call (25-30 minutes) Assessment Chat with senior staff engineers (30-45 minutes) Chat with hiring manager (45-60 minutes) Join a team of passionate, smart, and kind people who know that life is complicated enough...so we build products to make it easier. Our Benefits 3 weeks PTO + 8 holidays + 3 floating holidays 401(k) with 3.5% match Paid parental leave Company laptop + peripherals provided You can learn more about our benefits and culture over at https://www.teamdynamix.com/careers/ What does this role pay? The wage range for this role contemplates the wide range of factors that are considered in making compensation decisions including (but not limited to) skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TeamDynamix, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,000 to $140,000 annually. A member of our People Operations team can discuss compensation with you further should you be asked to complete a phone interview. About Us TeamDynamix is a high-growth SaaS company delivering award-winning solutions that are focused on helping to power the synchronized enterprise. The company has been recognized as a leader by Gartner, Info-Tech, G2, Capterra and many others. TeamDynamix serves customers across more than 25 different industries including the public sector, healthcare, education, retail, financial services and manufacturing. The company differentiates in the market with a fully integrated, no-code platform that is easy to use, own, and operate. This offers IT leaders rapid time to value, realizing operational efficiencies quickly. Customer NPS scores are above market average; our white glove service approach allows us to walk side-by-side with our customers to ensure they are properly implemented and well supported. What We Offer Competitive compensation that reflects employees’ skills and contributions. Comprehensive health insurance plans. Wellness programs that promote physical and mental well-being. Traditional and Roth 401(k) savings options with company match. Remote-first with flexible working hours. Prioritized work-life balance, with 15 observed days off in addition to PTO. Family-friendly policies including paid parental leave. Paid life insurance, short-term, and long-term disability insurance. Regular acknowledgement of achievements with recognition programs. Counseling services and resources for personal and professional challenges. Transparent communication about company goals, strategy, and performance. Regular feedback sessions and performance reviews. Anti-bias and anti-harassment training programs. Trust and autonomy in decision-making within your role. Work environment that encourages you to be your authentic self. Flat management structure with approachable leaders who want to hear your feedback. Backed by two private equity firms that invest in high-growth private companies across North America. Diversity At TeamDynamix, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply. We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we’ll add it here. Equal Opportunity Statement TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace. Privacy Policy Our privacy practices can be found here. For Rhode Island Applicants: TeamDynamix is subject to the provisions of the Workers’ Compensation Act.