TBC Corporation

Lead distribution center operations to improve KPIs and oversee inventory, safety, and cost controls. | Bachelor's degree and management experience in warehouse or transportation environments with physical demands and travel requirements. | COMPENSATION DATA $100,000 - $116,000 annually COMPANY OVERVIEW For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida. With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin. Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do: * Integrity - We act honestly because nothing is more important than our reputation. * Teamwork - We are better together. * People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out. * Accountability - We own our actions and decisions; we do what we say we are going to do. * Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future. DESCRIPTION The Senior Manager, Distribution Operations is a traveling leader that will provide short-term site leadership to vacant or underperforming distribution centers. This is a collaborative, results-driven leader who plays a key role in helping distribution centers deliver best-in-class performance across critical Key Performance Indicators (KPI), operating as a Supply Chain Process subject matter expert (SME) for distribution operations leaders and wholesale counterparts. This role must be flexible and adaptable as the Distribution business model continues to evolve. JOB RESPONSIBILITIES * Supports all elements of distribution center operations, including inventory management & control, route management, and cost controls. * Conducts Operational audits * Ensuring Standard Operating Procedures (SOPs) and policies are consistently applied to achieve operational performance indicators. * Champion company safety initiatives to ensure safe and on time delivery of products to customers inclusive of specific safety performance requirements (TRIR-Total Reportable Incidence Rate) and Preventable Accident rates) * Ensuring facilities, equipment, and vehicles are maintained, providing tools that support the safe, efficient, and fiscally responsible operation of the Distribution Center * Monitor, report, and support the management of labor, delivery, and other variable costs associated with the Distribution Centers ADDITIONAL RESPONSIBILITIES * Responsible for the protection of company assets which includes inventory, equipment, and facility. * Communicates change and the reasons for change effectively. Prepares appropriate change plans for the workforce and anticipates and mitigates confusion, resistance, and conflict. * Analyzes data and trends – Utilizes spreadsheets and reporting to address underperformance in the distribution center. * Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service * Collaborate with cross-functional teams to achieve operational goals for the organization * Lead implementation of organization initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc. Ensure successful adoption of new behaviors and skills needed for new expectations. * Partner with field leadership to recruit people needed, for competitive advantages while balancing the organization’s resources to meet short-term and long-term strategic goals. * Travel up to 75% * Other duties as assigned. QUALIFICATIONS * A 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment. * Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred * Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc. * Ability to work well under pressure (prioritize, manage time, maintain composure.) * Knowledge of Lean methodology and proven success driving change in a dynamic environment * Safety 1st Mentality * Strong verbal and written communication skills. * Must be able to repetitively lift up to 50 pounds while bending and twisting * Must maintain a current driver’s license * Ability to work a flexible schedule including nights holidays and weekends, as needed. * 24/7 access to cell phone, email and security system in case of an emergency * ERP system and Routing Software experience is a plus. * High level of professional integrity * Bilingual in Spanish /English is a plus BENEFITS * Market competitive compensation * 401(k) and Roth with company match. Immediate 100% vesting * Comprehensive benefits including medical, dental and vision * Company paid short term disability and employer subsidized long term disability * Company paid life insurance * Discounted tire purchasing * Tuition reimbursement * Employee assistance program * Generous paid vacation and paid time off * Customizable voluntary benefits * and More!!! MISSION CRITICAL COMPETENCIES TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role: * Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. * Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Cultivates Innovation: Creating new and better ways for the organization to be successful. * Collaborates: Building partnerships and working collaboratively with others to meet shared objectives * Customer Focus: Building strong customer relationships and delivering customer-centric solutions. * Develops Talent: Developing people to meet both their career goals and the organization's goals. * Ensures Accountability: Holding self and others accountable to meet commitments. * Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. * Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. * Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. * Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.

Lead sales growth and manage key accounts with full financial accountability. | Requires 10+ years B2B experience managing senior strategic accounts, bachelor's degree, Salesforce proficiency, and valid driver's license. | Compensation Data NACompany Overview For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida. With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin. Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do: Integrity - We act honestly because nothing is more important than our reputation. Teamwork - We are better together. People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out. Accountability - We own our actions and decisions; we do what we say we are going to do. Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future. Description The Senior Key Account Manager will be responsible for leading the development of sales for all TBC (Channel) products portfolios in their respective account portfolio which represent the largest most complex customers within the channel. This includes both, prospecting for new customers as well as reinforcing existing customer relationships to grow tire and non-tire sales and representing the brands of TBC at industry and dealer events. Ambitions will be achieved through maintaining a customer-centric approach and flawless collaboration with TBC support teams as well as maintaining accurate sales reporting. Job Responsibilities Establishing relationship with ownership/senior personnel within each account to determine how TBC can build offers and solutions that meet the customers priorities, business challenges, and current/ future needs. Strategic capability to support customers with mid to long term solutions toward their evolving needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Focuses sales efforts by studying existing and potential volume of dealers. Keeps management informed by submitting activity and results reports, such as call reports, territory analysis via salesforce.com. Ability to collaborate and lead internal cross functional teams to drive customer solutions and satisfaction. Responsibility to meet or exceed Senior Key Account Manager sales budgets; contributes to entire Group’s profitability by prudent management of accounts. Responsible for the full financial performance of their respective account portfolio to include unit/ financial forecast, product mix, and delivery channel mix.  Monitors competition by gathering current marketplace information on products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. Additional Responsibilities Understanding the ability to sell all that TBC has to offer across multiple delivery platforms and SCaaS solutions. Leverages CRM platform to manage customer, sales, marketing, and customer service interactions as well as fully utilizing the platform to enhance the customer experience and improve customer’s ease of doing business with TBC. Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in professional societies. Contributes to team effort by accomplishing related results as needed. Capable and willing to mentor and support other Key Account Managers within the Channel sales team.  Collaborate with supplier partners to uncover customer-level opportunities. Other duties as assigned. Continued Responsabilities Added Responsabilities Qualifications Qualifying candidate is preferred to have ten (10) years B2B industry experience with a wide product portfolio knowledge. Previous experience managing senior level strategic accounts. Ability to build formal and informal customer support networks within TBC. Previous TBC product portfolio management requested. Proficient in computer programs including Microsoft Office, Salesforce, etc. Professional appearance and communication skills Valid driver’s license and MOTUS/CARDATA complaint vehicle Ability to work autonomously with limited supervision BS or equal preferred Bilingual in Spanish /English is a plus Benefits Market competitive compensation 401(k) and Roth with company match. Immediate 100% vesting Comprehensive benefits including medical, dental and vision Company paid short term disability and employer subsidized long term disability Company paid life insurance Discounted tire purchasing Tuition reimbursement Employee assistance program Generous paid vacation and paid time off Customizable voluntary benefits and More!!! Mission Critical Competencies TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role: Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Cultivates Innovation: Creating new and better ways for the organization to be successful. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Develops Talent: Developing people to meet both their career goals and the organization's goals. Ensures Accountability: Holding self and others accountable to meet commitments. Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.

Lead design and implementation of scalable systems and APIs, drive architectural decisions, mentor engineers, and ensure system reliability. | 8+ years experience with proficiency in Java, Go, Python, or TypeScript and strong knowledge of distributed systems, cloud infrastructure, and container orchestration. | Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI. The Staff Software Engineer drives the design and implementation of mission-critical systems across our platform. As a high level individual contributor, this position leads architectural decisions, influences engineering standards, and mentors fellow engineers while remaining hands-on in building scalable, high-performance software. ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES Architect and implement core services, systems, and APIs with a focus on scalability, security, and maintainability Serve as a technical leader across multiple projects, providing guidance on system design, coding best practices, and performance optimization Collaborate cross-functionally with product managers, designers, and other engineers to deliver high-quality solutions Lead design reviews, code reviews, and contribute to technical documentation and RFCs Investigate and resolve critical issues in production systems, ensuring reliability and uptime Drive adoption of engineering best practices, tools, and frameworks across teams. Mentor and coach junior and mid-level engineers, helping them grow in their technical careers REQUIRED QUALIFICATIONS Minimum of eight (8) years of software engineering experience, including designing and shipping large-scale systems Deep proficiency in one or more backend or full stack languages (e.g. Java, Go, Python, TypeScript) Strong knowledge of distributed systems, API designs, databases (SQL and NoSQL), as well as cloud infrastructure (e.g., AWS, GCP, or Azure) Experience with CI/CD pipelines, container orchestration (e.g., Kubernetes), and observability practices PREFERRED QUALIFICATIONS Excellent problem solving skills and a collaborative mindset Strong communication skills with the ability to influence technical direction and communicate effectively with stakeholders Experience in a high-growth tech company or fast-paced startup environment Familiarity with event-driven architectures, streaming systems (Kafka, Pub/Sub), or microservice patterns Background in platform engineering, DevOps, or site reliability Contributions to open source projects or technical publications ***The US base salary range for this full-time position is: $150,289.00 - $225,434.00 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success. Our ambition is to be an AI-first platform sitting at the intersection of healthcare and fintech, providing simplified consumer and patient solutions to plans and providers in the wake of value-based care while continuously identifying the unmet needs of customers

Lead design and strategy for scalable AI healthcare software, mentor engineers, and champion best practices. | 10+ years experience with microservices and languages like JavaScript, Python, Java, or C#, plus degree and leadership in large-scale applications. | Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI. The Principal Software Engineer is responsible for shaping the technical direction of our products and driving the overall engineering strategy for our flagship initiatives. The position leads the design and development of complex, scalable, and high-performance software systems, collaborating with cross-functional teams to deliver innovative solutions. By leveraging extensive technical expertise, the position will guide and mentor engineers, champion best practices, and ensure the successful implementation of full-stack solutions that meet business objectives. ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES Leads the end-to-end design and development of software solutions, including back-end and integration components Collaborates closely with product managers, designers, and other engineers to define technical requirements, scope, and deliverables Provides technical leadership and guidance to a team of engineers, fostering a culture of innovation, collaboration, and technical excellence Drives architectural decisions and ensures adherence to coding standards, best practices, and software quality principles Develops and maintains application frameworks, libraries, and reusable components to streamline development processes Collaborates with cross-functional teams to identify and address technical challenges, performance optimizations, and scalability concerns Mentors and guides engineers on technical design, coding practices, and system architecture, promoting professional growth and skill development. Stays up-to-date with emerging technologies, frameworks, and industry trends, driving the adoption of new tools and methodologies Conducts code reviews and provides constructive feedback to ensure code quality, maintainability, and system stability Act as a technical evangelist, representing the Company in industry events, conferences, and technical communities, and sharing knowledge and insights. REQUIRED SKILLS & EXPERIENCE Basic Requirements: 10+ years experience in software engineering, including a strong track record of leading the design and development of complex software systems, leveraging microservice architecture(s) on modern application stacks. 10+ years experience using JavaScript, Python, Java, or C#, and expertise in development frameworks and technologies. .NET ecosystem is highly preferred. Preferred Requirements: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. Advanced technical certifications are a plus. Deep understanding of software architecture, design patterns, and system scalability, with hands-on experience in building large-scale, distributed applications. Excellent problem-solving and analytical skills, with the ability to tackle complex technical challenges and propose effective solutions. Proven experience in driving technical decisions, setting technical direction, and aligning engineering efforts with business goals. Strong leadership and mentoring skills, with the ability to inspire and guide a team of engineers towards technical excellence. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present technical concepts to diverse audiences. Passion for continuous learning and staying updated with emerging technologies, industry trends, and best practices in development. ***The US base salary range for this full-time position is: $180,347.00 - $270,521.00 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success. Our ambition is to be an AI-first platform sitting at the intersection of healthcare and fintech, providing simplified consumer and patient solutions to plans and providers in the wake of value-based care while continuously identifying the unmet needs of customers

Manage and support franchise operations through training, operational support, and compliance to improve performance and growth. | Requires bachelor's degree or equivalent, 2-5 years field operations experience, strong training and communication skills, and willingness to travel extensively. | Compensation Data Company Overview For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida. With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin. Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do: • Integrity - We act honestly because nothing is more important than our reputation. • Teamwork - We are better together. • People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out. • Accountability - We own our actions and decisions; we do what we say we are going to do. • Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future. Description The Regional Operations Manager (ROM) serves as a frontline ambassador of the Big O Tires® franchise brand, responsible for driving operational excellence, improving franchisee performance, and supporting profitable growth across assigned markets. This role provides hands-on operational support, targeted training, and consistent reinforcement of brand standards to both new and established franchisees. The ROM will leverage deep expertise in retail operations, training, and compliance to enhance store performance, lead franchisees through change, and accelerate the development of newly onboarded owners. Success in this role requires strong business acumen, exceptional communication skills, and a commitment to delivering high-quality field support that strengthens franchise relationships and enhances the Big O customer experience. This is a western US remote roll. Ideal candidates should be located near a major airport. Job Responsibilities Operational Support & Field Engagement • Provide in-store operational support to new and existing franchisees for defined time periods to help them achieve operational proficiency. • Conduct structured onboarding and integration training for new franchisees, ensuring alignment with Big O operational standards and business expectations. • Analyze store operations and performance, offering practical guidance to drive improvement in sales execution, customer service, operational efficiency, and profitability. Training & Development Deliver supplemental and targeted training for store teams across key operational areas, including but not limited to: • Sales techniques and selling skills • Phone execution (Marchex) • Credit programs (Primary & secondary providers) • P&L management, financial stability, and improvement strategies • Labor management and controllable expense optimization • Point-of-Sale (POS) system essentials • Tire and automotive service fundamentals • Bay and scheduling management • Inventory processes and controls • Additional Big O training programs as business needs evolve Additional Job Responsibilities Brand Standards & Compliance • Review store operations to ensure compliance with Big O Tires brand standards, operational policies, and required processes. • Verify proper installation and readiness of store equipment, computer systems, software platforms, and other operational components necessary for franchisee success. Franchise Relationship Building • Build strong, trust-based relationships with franchisees by demonstrating value, delivering high-impact support, and acting as a reliable operational consultant. • Proactively communicate best practices, operational insights, and performance opportunities to help franchisees grow and sustain their businesses. Continued Responsibilities Cross-Functional Collaboration • Work in partnership with Franchise Business Consultants, Division Vice Presidents, the Director of Operations, and other members of the Franchise Field Team to support market-level initiatives and strategic priorities. • Identify opportunities for cross-functional expertise and involve field partners as needed to accelerate franchisee performance. Added Responsibilities Additional Responsibilities • Support execution of national and regional initiatives that enhance brand consistency and operational excellence. • Maintain accurate reporting and documentation of field visits, training activities, and franchisee progress. • Perform other duties as assigned. Qualifications • Bachelor’s degree in Business, Operations, or a related field; equivalent professional experience may be considered. • 2–5 years of progressive field operations experience in automotive, retail, or franchise environments. • Proven training, coaching, and presentation skills, with the ability to simplify complex operational concepts for diverse audiences. • Demonstrated ability to challenge, motivate, influence, and communicate effectively with franchisees and store teams. • Strong proficiency with Microsoft Office, including PowerPoint, Word, and Excel. • Demonstrated operational expertise, including P&L management, financial analysis, and performance improvement within a competitive automotive or retail environment. • Proven ability to work cross‑functionally with field teams and support departments. • Excellent organizational skills, with the ability to manage multiple priorities across a large geographic territory. • Willingness and ability to travel 80–90%, including overnight travel. • Ability to support occasional evenings and weekends based on store needs or training schedules. • Bilingual (Spanish/English) proficiency is a strong plus. Benefits • Market competitive compensation • 401(k) and Roth with company match. Immediate 100% vesting • Comprehensive benefits including medical, dental and vision • Company paid short term disability and employer subsidized long term disability • Company paid life insurance • Discounted tire purchasing • Tuition reimbursement • Employee assistance program • Generous paid vacation and paid time off • Customizable voluntary benefits • and More!!! Mission Critical Competencies TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role: • Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. • Cultivates Innovation: Creating new and better ways for the organization to be successful. • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives • Customer Focus: Building strong customer relationships and delivering customer-centric solutions. • Develops Talent: Developing people to meet both their career goals and the organization's goals. • Ensures Accountability: Holding self and others accountable to meet commitments. • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. • Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.

The Payment Integrity Analyst will support post-payment customer deliverables through data analysis and process automation. They will engage with customers and internal partners to enhance payment integrity services. | Candidates must have at least 1 year of experience in SQL programming and auditing medical claims. A bachelor's degree in a related field and experience with automation tools are preferred. | Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI. Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position. The Data Analyst will support excellence of execution with post payment customer deliverables through data analysis, enhancing data models and creating/improving automation of processes. In addition, the Data Analyst will engage with customers and internal partners to deliver services to Lyric post payment integrity customers. Responsibilities Research new customer specific value opportunities; create SQL queries, analyze data; size opportunity and present potential value back to leaderships (40%) Improve existing models by analyzing model performance against benchmarking, identifying gaps and providing recommendations. (10%) Identify opportunities for further automation of repetitive tasks. (10%) Support the payment integrity team in a variety of business processes including but not limited to processing medical insurance claim overpayments through recovery (40%) Review claims for missing or incomplete information, calculate payment, or validation of identified overpayments. Reconcile submission response files, work with key stakeholders to resolve issues and ensure outstanding response pipeline is current. Process overpayments (provider refunds) requests, support notification letters process. Recognize and document system issues. Keep abreast of the changes in regulations, program policies and current processing procedures. Ensure legal compliance by following company policies, client policies, procedures, guidelines, as well as state and federal regulations. Collaborate with clients to resolve provider disputes and inquiries Maintain productivity goals and standards set by the department Process overpayments (provider refunds, adjustments, offsets) request Required Qualifications: 1+ years of SQL programming/queries, as well as advanced excel experience 1+ Years’ experience auditing medical claims to identify improper payments as a Payment Integrity Vendor or within a Health Plan’s Payment Integrity team. 1+ years of experience performing data analytics with large data sets Preferred Qualifications: Bachelors degree in business or healthcare/related field 1+ years of experience with automation tools (e.g. UIPath) 1+ years of combined experience in healthcare, such as prior work in health insurance, claims processing or adjudication, or fraud, waste and abuse detection 1+ years of experience in medical billing codes including but not limited to CPT, ICD-10-PCS, ICD-10-CM, HCPCS, and NDC, as well as an understanding of medical terminology, and prospective payment systems including DRG, OPPS, and MIPS Creative thinker with an entrepreneurial spirit Strong verbal and written communication skills Experience in various claim payment methodologies for professional, facility, and ancillary providers Working knowledge of payment integrity auditing concepts ***The US base salary range for this full-time position is: $23.65 - $35.48 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success. Our ambition is to be an AI-first platform sitting at the intersection of healthcare and fintech, providing simplified consumer and patient solutions to plans and providers in the wake of value-based care while continuously identifying the unmet needs of customers

Manage day-to-day distribution center operations including shipping, receiving, inventory control, route management, employee leadership, and cost control. | Requires experience in distribution or transportation environment, leadership and motivational skills, proficiency with Microsoft Office, and ability to manage a team and ensure safety compliance. | Compensation Data NA Company Overview With $5 billion in revenue and 3,500+ employees in the U.S. and Mexico, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 465 franchised tire and automotive service centers under Big O Tires®. TBC is headquartered in Palm Beach Gardens, Florida. TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin. Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do: • Integrity - We act honestly because nothing is more important than our reputation. • Teamwork - We are better together. • People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out. • Accountability - We own our actions and decisions; we do what we say we are going to do. • Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future. Description Our DC Operations Manager are responsible for managing all day-to-day operations at the DC, deliver superior service, manage cost, support sales and marketing efforts to increase sales and improve profitability. Provide leadership, coaching and training to all personnel while promoting TBC’s core values. Job Responsibilities • Oversee all aspects of DC operations including shipping, receiving, inventory control and route management • Responsible for deploying Company Vision, Purpose and Values • Meet or exceed TBC’s performance standards for quality and SLA – service level agreements to our customers. • Responsible for the protection of company assets which includes Inventory, Equipment, and facilities. • Maximize DC Cost Control in relation to all Variable Expenses • Ensure the timely and accurate completion of all picking, receiving, put away, load/ship of all orders, product returns, and ensuring Inventory Control functions. • Responsible for Employee Engagement and maintain solid employee relations through regular communications and administration of the company’s Human Resource policies. • Implement appropriate company and regulatory training to ensure that staff is equipped to perform assigned duties. • Maintains the facility, equipment and vehicles and will resolve any issues which may interfere with the safe, efficient, and least cost operation of the Distribution Center. • Regularly review security systems to ensure proper operation and utilization. • Ensure a safe work environment is present at all times and all employees abide by safety guidelines • Responsible for all HR related Items • Manage and develop a high-performing team, including hiring, training, and performance management, to ensure the smooth and effective operation of the distribution center • Operate MHE and Inventory as needed • Other duties as needed or assigned Additional Responsibilities Qualifications • Safety 1st Mentality • Proficient in computer programs including Microsoft Office, Excel, etc. • Team player willing to do what is asked of • A 4-year degree in Logistics, Business or other related disciplines is preferred or equivalent experience in a distribution or transportation environment. • management experience including but not limited to leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred • Ability to work well under pressure (conflicting priorities, absenteeism etc.) and handle multiple tasks. • Strong verbal and written communication skills. • Must be able to repetitively lift up to 50 pounds while bending and twisting • Computers experience including Microsoft Office Word, PowerPoint, Excel, Outlook, etc. • SAP and Routing Software experience a plus. • Exceptional Customer Service Skills • High level of professional integrity • Must maintain a current driver’s license • Ability to work a flexible schedule including nights holidays and weekends • 24/7 access to cell phone, email and security system in case of an emergency • Must be able to pass a Criminal Background Check and Pre-Employment Drug Screen Benefits • Market competitive compensation • 401(k) and Roth with company match. Immediate 100% vesting • Comprehensive benefits including medical, dental and vision • Company paid short term disability and employer subsidized long term disability • Company paid life insurance • Discounted tire purchasing • Tuition reimbursement • Employee assistance program • Generous paid vacation and paid time off • Customizable voluntary benefits • and More!!! TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment. #joinourteam #LI-DNI #tbccorp #tbc #ntw Mission Critical Competencies TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role: • Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. • Cultivates Innovation: Creating new and better ways for the organization to be successful. • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives • Customer Focus: Building strong customer relationships and delivering customer-centric solutions. • Develops Talent: Developing people to meet both their career goals and the organization's goals. • Ensures Accountability: Holding self and others accountable to meet commitments. • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. • Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.

Analyze large healthcare claims datasets, develop BI reports, partner with Data Science to build predictive models, and support business decision-making. | 10+ years manipulating data and building statistical models with SQL, 7+ years healthcare claims experience, proficiency in BI tools, and strong communication skills. | Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI. The Forensic Data Analyst, Specialist plays a pivotal role in advancing our products and services by shaping solution design and supporting strategic decision-making. This individual collaborates closely with engineers, clinical experts, payment professionals, and business operations leaders to develop reporting and analyze large-scale healthcare claims and clinical datasets, as well as to generate new analytic content aimed at ensuring claims are paid accurately. By leveraging advanced coding, analytic reporting, and predictive modeling, the Forensic Data Analyst, Specialist uncovers actionable insights that drive innovation and improve outcomes across the organization. ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES Work cross functionally to identify opportunities for leveraging company data to drive business solutions Mine and analyze data from healthcare claim databases to drive optimization and improvement of product development, sales, marketing techniques and business strategies Design and develop business intelligence reporting suite for internal and external consumption Author new analytic content aimed at ensuring health plans pay accurate and reasonable amounts for claims submitted on behalf of their members Partner with Data Science and Engineering to develop custom complex SQL queries and algorithms to apply to data sets Partner with Data Science and Engineering to create predictive modeling to support business reporting and decision making Coordinate with different functional teams to implement models and monitor outcomes Develop processes to monitor and analyze model performance and accuracy of results REQUIRED QUALIFICATIONS Minimum of 10 years experience manipulating data sets and building statistical models through SQL, and more advanced technologies Minimum of 7 years experience with healthcare data and standard UB/HCFA claim fields Experience using and developing in enterprise level business intelligence tools (e.g. PowerBI, Sigma, Tableau, Domo) PREFERRED QUALIFICATIONS Bachelors degree in business or healthcare/related field Excellent written and verbal communication skills for coordinating across teams and with customers Experience partnering with Data Science teams to ideate algorithms and models, using statistical computer languages (SQL, Python, R) to manipulate data and generate insights from large data sets Experience working in project management tools (Jira, Confluence) employing proficiency in time management abilities Strong problem-solving skills with an emphasis on product development Drive to learn and master new technologies and techniques Experience building, and delivering, compelling presentations in PowerPoint (or similar) Experience across multiple Payment Integrity product areas (e.g. Edits, Data Mining, Coordination of Benefits, SIU, etc) #LI-DNI ***The US base salary range for this full-time position is: $146,910.00 - $220,366.00 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success. Our ambition is to be an AI-first platform sitting at the intersection of healthcare and fintech, providing simplified consumer and patient solutions to plans and providers in the wake of value-based care while continuously identifying the unmet needs of customers

The Senior Data Analyst conducts and directs the analysis of business problems to be solved with automated systems, engaging with clients to develop analyses for software evaluation and claims editing optimization. This role leads analytic engagements for a portfolio of clients, collaborating with internal teams to design analyses that meet customer needs. | Candidates must have 6+ years of experience in healthcare claims operations and 3+ years in healthcare claims coding and processing. A strong understanding of SQL coding and HIPAA compliance is also required. | Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position. A Senior Data Analyst at Lyric conducts and directs the analysis of both internal and external business problems to be solved with automated systems. This position engages with clients to develop analyses for the purpose of pre-sale software evaluation, claims editing optimization, and/or ad hoc reporting. The role leads analytic engagements for a portfolio of clients, in conjunction with internal business intelligence to design analyses to meet customer needs while working independently with internal and external clients on complex problems. Senior Data Analysts are tasked with judgment within defined procedures and practices to determine appropriate actions. The position collaborates with analytics manager in conjunction with go-to-market, services, and solution design staff to analyze claim editing opportunities or software reporting problems and assists team in executing optimal analytic design. Key Job Functions: Works with clients, other analytics team members, product management, go-to-market, and services staff to design and execute claims editing solutions for analytic deliverables including, but not limited to, recurring reports, product optimization and savings opportunity analyses, and other ad-hoc analyses required by constituents. Facilitates all pieces of external and internal analytic engagements, such as claims data integrity review, data mapping, edit analysis using Excel, SQL, and PowerPoint. Executes complex analyses to aid in reporting and interpretation of analytical findings to build a customer solution roadmap and achieve maximum value from the Lyric suite of products and services. Compiles findings into a clear, concise, and actionable deliverable. Presents findings to customers and completes any necessary follow-up analysis. Manages customer portfolio of analytic engagements and deliverables, responding to any ad hoc requests on an ongoing basis. Basic Requirements: 6+ years experience in healthcare claims operations Experience with presenting to senior management level personnel both inside and outside the organization 3 + years of healthcare claims coding, including CPT/HCPCS and ICD10. 3 + years of healthcare claims processing, managed care operations, and healthcare data attributes 3 + years of SQL Coding ability Understanding of HIPAA & Data Security Compliance Travel up to 10% Preferred Qualifications: Bachelor’s Degree preferred Experience designing and developing healthcare analyses Understanding of claims editing software, Boolean logic, edit content dictionaries, etc. Understanding of claims processing systems (eg. Facets, Nasco, etc.) ***The US base salary range for this full-time position is: $102,021.00 - $153,032.00 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success. Our ambition is to be an AI-first platform sitting at the intersection of healthcare and fintech, providing simplified consumer and patient solutions to plans and providers in the wake of value-based care while continuously identifying the unmet needs of customers