Tailored Brands, Inc.

Provide consultative customer support via calls, emails, and correspondence, troubleshoot issues, document interactions in CRM, and maintain high service levels. | High school diploma, 2+ years customer service or call center experience, bilingual in French and English, CRM experience preferred, strong communication and problem-solving skills. | Tailored Brands is a leading specialty retailer of menswear, including suits, formalwear, sportswear, and a broad selection of business casual offerings. Our brands include Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion Superstore, which offers merchandise for the entire family. We help people love the way they look and feel for their most important moments by delivering personalized products and services through our convenient network of stores and e-commerce sites. What You’ll Do | Key Accountabilities Provide a consultative relationship with store personnel and customers regarding products, services, and operations • Receive and respond to incoming calls, emails, and written correspondence in a timely and professional manner • Be an active listener who can show empathy while exemplifying professionalism and a positive attitude, using analytical skills to evaluate conversations and ask questions to clarify needs • Consistently provide customer service with courtesy, integrity, and efficiency to meet customer and Company expectations • Answer questions and troubleshoot issues in support of retail store employees throughout the U.S. and Canada for all Tailored Brands • Establish rapport with customers and provide timely follow-up on unresolved issues • Handle and resolve escalated customer issues, making decisions based on customer satisfaction and company profitability while satisfying all team standards of productivity and quality • Effectively multitask between a variety of different systems and reference materials to effectively respond to customers in a challenging, fast paced environment where new variables are constantly emerging and business processes are frequently changing • Document customer interactions in an accurate, detailed, and timely fashion by maintaining accurate notes in the Customer Relationship Management (CRM) System • Follow company policy and best practices in all areas, paying stict attention to the security and protection of sensitive customer information • Possess a thorough understanding of the Company's products and services upon completion of requisite in person training • Support and educate customers regarding various products and programs • Maintain established service levels while providing an exceptional customer service experience • Additional duties as required What You’ll Bring | Skills & Experience • Communication, both written and verbal, in French and English • Open to any location within the U.S. • High school diploma or equivalent required • 2+ years of call center or customer service experience preferred • Previous experience working within a CRM system strongly preferred • Ability to receive and implement ongoing feedback and coaching for continuous improvement • Efficient and effective interpersonal, verbal, and written communication and listening skills, with exceptional phone etiquette • Well developed problem analysis skills, with a proven ability to make quick and effective decisions independently • Ability to handle sensitive and confidential information and situations • Ability to handle multiple functions at one time while paying strict attention to detail and deadlines • Comfortable working in a team atmosphere and has the ability to self manage • Ability to adapt to a fast paced and changing work environment (i.e. increased hours, work volume, etc.) • Authorized to work for any employer in the United States Work Environment, Physical & Mental Demands • Ability to sit and work at a computer keyboard for extended periods of time • Ability to stoop, kneel, bend at the waist, and reach on a daily basis • Able to lift and move up to 25 pounds occasionally • Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment • Regular and on time attendance • Ability to work at least 40 hours per week Benefits This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Oversee multiple retail store locations to drive sales, profitability, operational excellence, and customer experience through leadership and strategic planning. | Bachelor's degree or equivalent, minimum 2 years retail leadership experience, strong decision-making and analytical skills, ability to travel, and proficiency in technology systems. | The District Manager (DM) accounts for the overall performance of multiple-store locations and businesses (Retail, Rental, Custom and Tailoring) and is expected to build high-performing store teams in partnership with the Store Managers. This position requires a strong ability to plan strategically while achieving optimal results and creating a culture of inclusion with a focus on creating a Legendary customer experience. This position is based in Portland and reports directly to the Zone Vice President. To be successful in this role an individual needs to excel in the following categories. • Leadership • Performance • Workplace • Operational Excellence • Customer Experience. Leadership • Sets clear expectations for store leadership and holds teams accountable to drive results. • Models company values and leads by example as an active coach. • Communicates priorities and business-driving information effectively to ensure store leadership is aligned and equipped to maximize opportunities. • Demonstrates consistent communications with district team to ensure alignment between the stores and company expectations. • Provides strategic oversight and guides teams to identify, recommend and implement changes to improve productivity. • Partners, influences, and builds confidence with internal and external stakeholders. • Aspires to advance and invests in personal growth. Performance • Achieves district business plans, including sales, profitability, and other financial measurements. • Analyzes key metrics to ensure established goals are met and trains store managers to use store reporting to evaluate business performance. • Develops and implements district/ region strategy to maximize sales and drive consistent performance results across all stores in the region. • Evaluates store schedules to ensure proper planning to execute initiatives, store tasks and maintain proper sales coverage to provide a legendary customer service experience. • Presents opportunities with fact-based information and recommendations for solutions or support needed. • Manages store and district budgets effectively. • Understands the demographics of the market to provide insights on real estate and traffic trends. • Conducts competitive market visits or research to create fact-based analysis. • Leads store teams to manage local marketing events and business outreach opportunities. • Identifies underperforming stores and develops a business plan to address effectively. Operational Excellence • Conducts effective and efficient store visits to ensure stores are customer-ready, meeting operational expectations and creating an inclusive work environment. • Prioritizes work schedule and store visits based on store performance. • Ensures store managers are efficient at using all tools to sustain operationally sound stores. • Stays informed on corporate communication, directives, initiatives, and policies/procedures. • Implements in-store programs and best practices to increase efficiencies in sales, service, and operations. Workplace • Creates an engaged and inclusive environment where opinions and contributions are recognized and valued. • Makes employment decisions and/or recommendations to sustain high performing and diverse store teams. • Supports a culture of learning and development, ensuring training tools are leveraged to on-board new employees and develop high potential talent. • Creates a steady pipeline of internal and external talent at all levels through recruitment and succession planning. Customer Experience • Ensures stores are trained on the company service model and are creating a legendary customer experience. • Leads store teams to exceed customer expectations in all interactions and are achieving a high Net Promoter Score (NPS). • Leverages customer feedback to take appropriate actions and prevent or resolve customer concerns. • Evaluates stores to confirm stores are visually set to brand standards and executing marketing initiatives per company direction. Qualifications • Bachelor's Degree preferred or equivalent experience. • Minimum 2 years of experience successfully leading, managing, and developing retail teams or equivalent experience. • Must have strong decision-making and problem-solving skills. • Strong quantitative and analytical skills with a deep understanding of site analytics, sales and financial data. • Creative, and business savvy individual who demonstrates good judgement. • Self-motivated, results oriented, strategic thinker. • Strong organizational, leadership skills with the ability to multi-task in a fast-paced and dynamic environment. • Excellent written and verbal communication skills, with the ability to actively listen and effectively communicate with all levels, both internal and external. • Strong interpersonal skills, including the ability to easily engage others in positive dialogue one-on-one or in a group setting, and at different levels. • Skilled at prioritizing duties, working under time constraints, handling multiple tasks, and working independently while remaining flexible to changing priorities and assignments • Proven ability to develop staff members into high performing individuals and team members by providing training and development • Experience building organizations with strong teams and truly committed staff – evidenced by employee retention and engagement. • Proficient in technology systems, applications, Microsoft Office and video conferencing. • Travel is required. Pay Range : $100,000 - $120,000 We take into consideration an individual’s skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Lead and manage multiple retail store locations to achieve sales, profitability, and customer experience goals while building high-performing teams and ensuring operational excellence. | Bachelor's degree or equivalent, minimum 2 years retail management experience, strong decision-making, analytical and leadership skills, proficiency with technology, and willingness to travel. | The District Manager (DM) is accountable for the overall performance of multiple-store locations and businesses (Retail, Rental, Custom and Tailoring) and is expected to build high-performing store teams in partnership with the Store Managers. This position requires a strong ability to plan strategically while achieving optimal results and creating a culture of inclusion with a focus on creating a Legendary customer experience. This position is based in Newark, New Jersey and reports directly to the Zone Vice President. To be successful in this role individual needs to excel in the following categories. • Leadership • Performance • Workplace • Operational Excellence • Customer Experience. Leadership • Sets clear expectations for store leadership and holds teams accountable to drive results. • Models company values and leads by example as an active coach. • Communicates priorities and business-driving information effectively to ensure store leadership is aligned and equipped to maximize opportunities. • Demonstrates consistent communications with district team to ensure alignment between the stores and company expectations. • Provides strategic oversight and guides teams to identify, recommend and implement changes to improve productivity. • Partners, influences, and builds confidence with internal and external stakeholders. • Aspires to advance and invests in personal growth. Performance • Achieves district business plans, including sales, profitability, and other financial measurements. • Analyzes key metrics to ensure established goals are met and trains store managers to use store reporting to evaluate business performance. • Develops and implements district/ region strategy to maximize sales and drive consistent performance results across all stores in the region. • Evaluates store schedules to ensure proper planning to execute initiatives, store tasks and maintain proper sales coverage to provide a legendary customer service experience. • Presents opportunities with fact-based information and recommendations for solutions or support needed. • Manages store and district budgets effectively. • Understands the demographics of the market to provide insights on real estate and traffic trends. • Conducts competitive market visits or research to create fact-based analysis. • Leads store teams to manage local marketing events and business outreach opportunities. • Identifies underperforming stores and develops a business plan to address effectively. Operational Excellence • Conducts effective and efficient store visits to ensure stores are customer-ready, meeting operational expectations and creating an inclusive work environment. • Prioritizes work schedule and store visits based on store performance. • Ensures store managers are efficient at using all tools to sustain operationally sound stores. • Stays informed on corporate communication, directives, initiatives, and policies/procedures. • Implements in-store programs and best practices to increase efficiencies in sales, service, and operations. Workplace • Creates an engaged and inclusive environment where opinions and contributions are recognized and valued. • Makes employment decisions and/or recommendations to sustain high performing and diverse store teams. • Supports a culture of learning and development, ensuring training tools are leveraged to on-board new employees and develop high potential talent. • Creates a steady pipeline of internal and external talent at all levels through recruitment and succession planning. Customer Experience • Ensures stores are trained on the company service model and are creating a legendary customer experience. • Leads store teams to exceed customer expectations in all interactions and are achieving a high Net Promoter Score (NPS). • Leverages customer feedback to take appropriate actions and prevent or resolve customer concerns. • Evaluates stores to confirm stores are visually set to brand standards and executing marketing initiatives per company direction. Qualifications • Bachelor's Degree preferred or equivalent experience. • Minimum 2 years of experience successfully leading, managing, and developing retail teams or equivalent experience. • Must have strong decision-making and problem-solving skills. • Strong quantitative and analytical skills with a deep understanding of site analytics, sales and financial data. • Creative, and business savvy individual who demonstrates good judgement. • Self-motivated, results oriented, strategic thinker. • Strong organizational, leadership skills with the ability to multi-task in a fast-paced and dynamic environment. • Excellent written and verbal communication skills, with the ability to actively listen and effectively communicate with all levels, both internal and external. • Strong interpersonal skills, including the ability to easily engage others in positive dialogue one-on-one or in a group setting, and at different levels. • Skilled at prioritizing duties, working under time constraints, handling multiple tasks, and working independently while remaining flexible to changing priorities and assignments • Proven ability to develop staff members into high performing individuals and team members by providing training and development • Experience building organizations with strong teams and truly committed staff – evidenced by employee retention and engagement. • Proficient in technology systems, applications, Microsoft Office and video conferencing. • Travel is required. Pay Range : $100,000 - $120,000 We take into consideration an individual’s skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Lead and develop a visual merchandising team, partner with field leadership to drive brand strategy and execution across multiple retail stores, and ensure visual standards and customer experience consistency. | 8+ years of visual merchandising and multi-unit retail leadership experience, proficiency in Adobe Creative Suite and Microsoft Office, strong communication and strategic planning skills, and ability to travel extensively. | Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moore’s in ten provinces. Our purpose is to help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit. About The Role We have an exciting opportunity to join the Tailored Brands Visual Merchandising team as the Manager, Zone Visual South. This role partners directly with the Zone Vice President and plays a key role in shaping, influencing, and implementing visual merchandising strategies that support brand consistency, customer experience, and business growth. The Manager, Zone Visual South (ZVM) leads a team of Regional and Senior Regional Visual Managers, providing direct leadership, development, coaching, and alignment to ensure strong execution and accountability throughout the field. In addition to leading their team, this person also acts as the primary visual merchandising contact and provides hands-on support and direct partnership with field leadership to drive performance and consistency at the store level. This is a remote role and reports to the Senior Director of Field Visual Merchandising. What You’ll Do | Key Accountabilities • Work cross-functionally with ZVPs to pilot new initiatives and identify opportunities to innovate and improve operational excellence within zones. • Conducts and participates in store visits focusing on presentation standards, brand integrity, identifying business opportunities and people development. • Develops creative merchandising solutions using brand filters to drive sales and margin within districts. • Demonstrates leadership, collaboration and influence among District Managers, Regional Managers, the Zone Vice President, and members of the greater Field Visual Merchandising team to drive business strategy forward. • Builds strong partnership with District Managers, Regional Managers, and the Zone Vice President to drive brand strategy. • Drives brand loyalty by ensuring exceptional customer experience through well-merchandised and visually compelling stores that meet brand visual merchandising strategy throughout their portfolio of stores. • Ensures Zone, Regional, District, and Store teams understand the brand vision and initiatives. • Coordinates and conducts visual merchandising workshops in partnership with DMs, RDs, and the ZVP. • Additional duties as assigned. What You’ll Bring | Skills & Experience • 8+ years of Visual Merchandising experience, specifically in high volume retail stores with a proven record of strong visual merchandising skills and the ability to creatively drive the business. • 8+ year’s multi-unit or high-volume retail business leadership, with proven experience leading and developing high-performing field teams. • Skilled in strategic planning with a focus on maximizing visual impact, profitability, and executional consistency across a large and diverse portfolio of stores, understanding of how effective visual strategies and standards drive the overall customer experience. • Ability to coach, mentor, and inspire others to achieve consistent execution and visual excellence, through setting clear expectations, driving accountability, and fostering a culture of continuous improvement. • Experience working in a high-volume, fast-paced environment with ability to manage multiple projects simultaneously and strategically prioritize work to meet established deadlines. • Ability to actively learn and apply learnings into decisions and behaviors. • Effective written and verbal communication skills • Proficient in Adobe Creative Suite (Photoshop, InDesign, Illustrator), Microsoft Office (Word, PowerPoint, Excel) Work Environment, Physical & Mental Demands • Ability to stoop, kneel, bend at the waist, and reach daily. • Able to lift and move up to 30 pounds occasionally. • Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. • Hours regularly 40 hours per week, as work dictates. • Flexible to workdays, nights, weekends and holidays to meet the needs of the business. • This position requires 75 % travel throughout across North America, overnight travel as required. • Candidate should reside in Florida or Texas in a metropolitan area near a major airport. Benefits This role is eligible for health, dental and vision insurance, prescription drug, retirement savings, life insurance, accident and disability, paid time off for sick leave, vacation (80 hours per year), bereavement, jury duty, holidays, wellbeing program, commuter, adoption assistance, legal services, and employee merchandise discounts. Work-Life Balance Responsibilities We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as: • Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development. • Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend. • Holiday Early Departure | close out early the business day before a company observed holiday. $105,000-$120,000 this salary range is specific to New York, California, and Washington, and may differ in other locations. Other compensation may include a 12% Annual Incentive Plan (AIP) bonus paid according to policy. We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Lead and develop a visual merchandising team, collaborate with field leadership to drive brand strategy and store presentation, and ensure consistent execution of merchandising standards across a large retail zone. | 8+ years of visual merchandising and multi-unit retail leadership experience, proficiency in Adobe Creative Suite and Microsoft Office, ability to travel extensively, and reside near Chicago or Ohio. | Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moore’s in ten provinces. Our purpose is to help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit. About The Role We have an exciting opportunity to join the Tailored Brands Visual Merchandising team as the Manager, Zone Visual Midwest. This role partners directly with the Zone Vice President and plays a key role in shaping, influencing, and implementing visual merchandising strategies that support brand consistency, customer experience, and business growth. The Manager, Zone Visual Midwest (ZVM) leads a team of Regional and Senior Regional Visual Managers, providing direct leadership, development, coaching, and alignment to ensure strong execution and accountability throughout the field. In addition to leading their team, this person also acts as the primary visual merchandising contact and provides hands-on support and direct partnership with field leadership to drive performance and consistency at the store level. This is a remote role and reports to the Senior Director of Field Visual Merchandising. What You’ll Do | Key Accountabilities • Work cross-functionally with ZVPs to pilot new initiatives and identify opportunities to innovate and improve operational excellence within zones. • Conducts and participates in store visits focusing on presentation standards, brand integrity, identifying business opportunities and people development. • Develops creative merchandising solutions using brand filters to drive sales and margin within districts. • Demonstrates leadership, collaboration and influence among District Managers, Regional Managers, the Zone Vice President, and members of the greater Field Visual Merchandising team to drive business strategy forward. • Builds strong partnership with District Managers, Regional Managers, and the Zone Vice President to drive brand strategy. • Drives brand loyalty by ensuring exceptional customer experience through well-merchandised and visually compelling stores that meet brand visual merchandising strategy throughout their portfolio of stores. • Ensures Zone, Regional, District, and Store teams understand the brand vision and initiatives. • Coordinates and conducts visual merchandising workshops in partnership with DMs, RDs, and the ZVP. • Additional duties as assigned. What You’ll Bring | Skills & Experience • 8+ years of Visual Merchandising experience, specifically in high volume retail stores with a proven record of strong visual merchandising skills and the ability to creatively drive the business. • 8+ year’s multi-unit or high-volume retail business leadership, with proven experience leading and developing high-performing field teams. • Skilled in strategic planning with a focus on maximizing visual impact, profitability, and executional consistency across a large and diverse portfolio of stores, understanding of how effective visual strategies and standards drive the overall customer experience. • Ability to coach, mentor, and inspire others to achieve consistent execution and visual excellence, through setting clear expectations, driving accountability, and fostering a culture of continuous improvement. • Experience working in a high-volume, fast-paced environment with ability to manage multiple projects simultaneously and strategically prioritize work to meet established deadlines. • Ability to actively learn and apply learnings into decisions and behaviors. • Effective written and verbal communication skills • Proficient in Adobe Creative Suite (Photoshop, InDesign, Illustrator), Microsoft Office (Word, PowerPoint, Excel) Work Environment, Physical & Mental Demands • Ability to stoop, kneel, bend at the waist, and reach daily. • Able to lift and move up to 30 pounds occasionally. • Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. • Hours regularly 40 hours per week, as work dictates. • Flexible to workdays, nights, weekends and holidays to meet the needs of the business. • This position requires 75 % travel throughout across North America, overnight travel as required. • Candidate should reside in the Chicago Metro area or in Ohio near a metropolitan area and a major airport. Benefits This role is eligible for health, dental and vision insurance, prescription drug, retirement savings, life insurance, accident and disability, paid time off for sick leave, vacation (80 hours per year), bereavement, jury duty, holidays, wellbeing program, commuter, adoption assistance, legal services, and employee merchandise discounts. Work-Life Balance Responsibilities We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as: • Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development. • Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend. • Holiday Early Departure | close out early the business day before a company observed holiday. $105,000-$120,000 this salary range is specific to New York, California, and Washington, and may differ in other locations. Other compensation may include a 12% Annual Incentive Plan (AIP) bonus paid according to policy. We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Oversee multiple retail store locations to drive sales, profitability, operational excellence, and create a high-performing inclusive team culture. | Requires minimum 2 years retail leadership experience, strong decision-making, analytical skills, team development, and ability to travel. | The District Manager (DM) is accountable for the overall performance of multiple-store locations and businesses (Retail, Rental, Custom and Tailoring) and is expected to build high-performing store teams in partnership with the Store Managers. This position requires a strong ability to plan strategically while achieving optimal results and creating a culture of inclusion with a focus on creating a Legendary customer experience. This position is based in Providence, Rhode Island and reports directly to the Zone Vice President. To be successful in this role individual needs to excel in the following categories. • Leadership • Performance • Workplace • Operational Excellence • Customer Experience. Leadership • Sets clear expectations for store leadership and holds teams accountable to drive results. • Models company values and leads by example as an active coach. • Communicates priorities and business-driving information effectively to ensure store leadership is aligned and equipped to maximize opportunities. • Demonstrates consistent communications with district team to ensure alignment between the stores and company expectations. • Provides strategic oversight and guides teams to identify, recommend and implement changes to improve productivity. • Partners, influences, and builds confidence with internal and external stakeholders. • Aspires to advance and invests in personal growth. Performance • Achieves district business plans, including sales, profitability, and other financial measurements. • Analyzes key metrics to ensure established goals are met and trains store managers to use store reporting to evaluate business performance. • Develops and implements district/ region strategy to maximize sales and drive consistent performance results across all stores in the region. • Evaluates store schedules to ensure proper planning to execute initiatives, store tasks and maintain proper sales coverage to provide a legendary customer service experience. • Presents opportunities with fact-based information and recommendations for solutions or support needed. • Manages store and district budgets effectively. • Understands the demographics of the market to provide insights on real estate and traffic trends. • Conducts competitive market visits or research to create fact-based analysis. • Leads store teams to manage local marketing events and business outreach opportunities. • Identifies underperforming stores and develops a business plan to address effectively. Operational Excellence • Conducts effective and efficient store visits to ensure stores are customer-ready, meeting operational expectations and creating an inclusive work environment. • Prioritizes work schedule and store visits based on store performance. • Ensures store managers are efficient at using all tools to sustain operationally sound stores. • Stays informed on corporate communication, directives, initiatives, and policies/procedures. • Implements in-store programs and best practices to increase efficiencies in sales, service, and operations. Workplace • Creates an engaged and inclusive environment where opinions and contributions are recognized and valued. • Makes employment decisions and/or recommendations to sustain high performing and diverse store teams. • Supports a culture of learning and development, ensuring training tools are leveraged to on-board new employees and develop high potential talent. • Creates a steady pipeline of internal and external talent at all levels through recruitment and succession planning. Customer Experience • Ensures stores are trained on the company service model and are creating a legendary customer experience. • Leads store teams to exceed customer expectations in all interactions and are achieving a high Net Promoter Score (NPS). • Leverages customer feedback to take appropriate actions and prevent or resolve customer concerns. • Evaluates stores to confirm stores are visually set to brand standards and executing marketing initiatives per company direction. Qualifications • Bachelor's Degree preferred or equivalent experience. • Minimum 2 years of experience successfully leading, managing, and developing retail teams or equivalent experience. • Must have strong decision-making and problem-solving skills. • Strong quantitative and analytical skills with a deep understanding of site analytics, sales and financial data. • Creative, and business savvy individual who demonstrates good judgement. • Self-motivated, results oriented, strategic thinker. • Strong organizational, leadership skills with the ability to multi-task in a fast-paced and dynamic environment. • Excellent written and verbal communication skills, with the ability to actively listen and effectively communicate with all levels, both internal and external. • Strong interpersonal skills, including the ability to easily engage others in positive dialogue one-on-one or in a group setting, and at different levels. • Skilled at prioritizing duties, working under time constraints, handling multiple tasks, and working independently while remaining flexible to changing priorities and assignments • Proven ability to develop staff members into high performing individuals and team members by providing training and development • Experience building organizations with strong teams and truly committed staff – evidenced by employee retention and engagement. • Proficient in technology systems, applications, Microsoft Office and video conferencing. • Travel is required. Pay Range : $100,000 - $120,000 We take into consideration an individual’s skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Lead and develop a visual merchandising team to ensure brand consistency and drive business growth across a large retail zone with significant travel and store visits. | 8+ years of visual merchandising and multi-unit retail leadership experience, strong strategic planning skills, ability to manage multiple projects, and proficiency in Adobe Creative Suite and Microsoft Office. | Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moore’s in ten provinces. Our purpose is to help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit. About The Role We have an exciting opportunity to join the Tailored Brands Visual Merchandising team as the Manager, Zone Visual West. This role partners directly with the Zone Vice President and plays a key role in shaping, influencing, and implementing visual merchandising strategies that support brand consistency, customer experience, and business growth. The Manager, Zone Visual West (ZVM) leads a team of Regional and Senior Regional Visual Managers, providing direct leadership, development, coaching, and alignment to ensure strong execution and accountability throughout the field. In addition to leading their team, this person also acts as the primary visual merchandising contact and provides hands-on support and direct partnership with field leadership to drive performance and consistency at the store level. This is a remote role and reports to the Senior Director of Field Visual Merchandising. What You’ll Do | Key Accountabilities • Work cross-functionally with ZVPs to pilot new initiatives and identify opportunities to innovate and improve operational excellence within zones. • Conducts and participates in store visits focusing on presentation standards, brand integrity, identifying business opportunities and people development. • Develops creative merchandising solutions using brand filters to drive sales and margin within districts. • Demonstrates leadership, collaboration and influence among District Managers, Regional Managers, the Zone Vice President, and members of the greater Field Visual Merchandising team to drive business strategy forward. • Builds strong partnership with District Managers, Regional Managers, and the Zone Vice President to drive brand strategy. • Drives brand loyalty by ensuring exceptional customer experience through well-merchandised and visually compelling stores that meet brand visual merchandising strategy throughout their portfolio of stores. • Ensures Zone, Regional, District, and Store teams understand the brand vision and initiatives. • Coordinates and conducts visual merchandising workshops in partnership with DMs, RDs, and the ZVP. • Additional duties as assigned. What You’ll Bring | Skills & Experience • 8+ years of Visual Merchandising experience, specifically in high volume retail stores with a proven record of strong visual merchandising skills and the ability to creatively drive the business. • 8+ year’s multi-unit or high-volume retail business leadership, with proven experience leading and developing high-performing field teams. • Skilled in strategic planning with a focus on maximizing visual impact, profitability, and executional consistency across a large and diverse portfolio of stores, understanding of how effective visual strategies and standards drive the overall customer experience. • Ability to coach, mentor, and inspire others to achieve consistent execution and visual excellence, through setting clear expectations, driving accountability, and fostering a culture of continuous improvement. • Experience working in a high-volume, fast-paced environment with ability to manage multiple projects simultaneously and strategically prioritize work to meet established deadlines. • Ability to actively learn and apply learnings into decisions and behaviors. • Effective written and verbal communication skills • Proficient in Adobe Creative Suite (Photoshop, InDesign, Illustrator), Microsoft Office (Word, PowerPoint, Excel) Work Environment, Physical & Mental Demands • Ability to stoop, kneel, bend at the waist, and reach daily. • Able to lift and move up to 30 pounds occasionally. • Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. • Hours regularly 40 hours per week, as work dictates. • Flexible to workdays, nights, weekends and holidays to meet the needs of the business. • This position requires 75 % travel throughout across North America, overnight travel as required. • Candidate should reside in San Francisco Bay Area or Southern California metropolitan area near a major airport. Benefits This role is eligible for health, dental and vision insurance, prescription drug, retirement savings, life insurance, accident and disability, paid time off for sick leave, vacation (80 hours per year), bereavement, jury duty, holidays, wellbeing program, commuter, adoption assistance, legal services, and employee merchandise discounts. Work-Life Balance Responsibilities We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as: • Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development. • Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend. • Holiday Early Departure | close out early the business day before a company observed holiday. $105,000-$135,000 this salary range is specific to New York, California, and Washington, and may differ in other locations. Other compensation may include a 12% Annual Incentive Plan (AIP) bonus paid according to policy. We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Lead and coach store team members to achieve sales and operational goals, manage store operations as manager on duty, and ensure excellent customer experience. | Minimum 1 year retail or sales experience, strong leadership and communication skills, proficiency with technology systems and POS, and physical ability to perform store tasks. | Description Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: • Inspire store team to achieve their best performance • Execute to maximize growth and potential • Create an engaged and inclusive store environment • Elevate the customer experience through operational excellence • Exceed customer expectations in all interactions Leadership • Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. • Models company values and leads by example as an active coach. • Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. • Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance • Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. • Understands how to leverage store reports to understand decisions made to drive the store business. • Participates in driving business outreach opportunities and communicates leads to Store Manager. • Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence • Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. • Assists management team with training store staff on all internal operational functions as assigned. • Stays informed on corporate communication, directives, initiatives, policies and procedures. • Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace • Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. • Supports a culture of learning and development, ensuring training tools are leveraged. • Serves as a role model to all store team members and provide enthusiastic motivational leadership. • Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience • Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. • Leverages customer feedback to prevent or resolve customer concerns. • Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications Qualifications - External • Minimum of 1 year of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills. • Excellent written and verbal communication skills. • Demonstrates active listening and problem-solving skills. • Proven ability to train and develop high performing store teams. • Proficient in technology systems, applications, Microsoft Office, and video conferencing. • Ability to operate a computer and POS System. Physical Requirements • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Pay Range: $20.56-$26.73/hr We take into consideration on individual's skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Lead and develop multiple store teams to achieve sales, profitability, and operational goals while fostering a culture of inclusion and delivering exceptional customer experiences. | Bachelor's degree or equivalent experience, minimum 2 years retail leadership, strong decision-making, analytical and communication skills, ability to manage multiple priorities, and willingness to travel. | The District Manager (DM) is accountable for the overall performance of multiple-store locations and businesses (Retail, Rental, Custom and Tailoring) and is expected to build high-performing store teams in partnership with the Store Managers. This position requires a strong ability to plan strategically while achieving optimal results and creating a culture of inclusion with a focus on creating a Legendary customer experience. This position is based in Harrisburg and reports directly to the Regional Manager. To be successful in this role individual needs to excel in the following categories. • Leadership • Performance • Workplace • Operational Excellence • Customer Experience. Leadership • Sets clear expectations for store leadership and holds teams accountable to drive results. • Models company values and leads by example as an active coach. • Communicates priorities and business-driving information effectively to ensure store leadership is aligned and equipped to maximize opportunities. • Demonstrates consistent communications with district team to ensure alignment between the stores and company expectations. • Provides strategic oversight and guides teams to identify, recommend and implement changes to improve productivity. • Partners, influences, and builds confidence with internal and external stakeholders. • Aspires to advance and invests in personal growth. Performance • Achieves district business plans, including sales, profitability, and other financial measurements. • Analyzes key metrics to ensure established goals are met and trains store managers to use store reporting to evaluate business performance. • Develops and implements district/ region strategy to maximize sales and drive consistent performance results across all stores in the region. • Evaluates store schedules to ensure proper planning to execute initiatives, store tasks and maintain proper sales coverage to provide a legendary customer service experience. • Presents opportunities with fact-based information and recommendations for solutions or support needed. • Manages store and district budgets effectively. • Understands the demographics of the market to provide insights on real estate and traffic trends. • Conducts competitive market visits or research to create fact-based analysis. • Leads store teams to manage local marketing events and business outreach opportunities. • Identifies underperforming stores and develops a business plan to address effectively. Operational Excellence • Conducts effective and efficient store visits to ensure stores are customer-ready, meeting operational expectations and creating an inclusive work environment. • Prioritizes work schedule and store visits based on store performance. • Ensures store managers are efficient at using all tools to sustain operationally sound stores. • Stays informed on corporate communication, directives, initiatives, and policies/procedures. • Implements in-store programs and best practices to increase efficiencies in sales, service, and operations. Workplace • Creates an engaged and inclusive environment where opinions and contributions are recognized and valued. • Makes employment decisions and/or recommendations to sustain high performing and diverse store teams. • Supports a culture of learning and development, ensuring training tools are leveraged to on-board new employees and develop high potential talent. • Creates a steady pipeline of internal and external talent at all levels through recruitment and succession planning. Customer Experience • Ensures stores are trained on the company service model and are creating a legendary customer experience. • Leads store teams to exceed customer expectations in all interactions and are achieving a high Net Promoter Score (NPS). • Leverages customer feedback to take appropriate actions and prevent or resolve customer concerns. • Evaluates stores to confirm stores are visually set to brand standards and executing marketing initiatives per company direction. Qualifications • Bachelor's Degree preferred or equivalent experience. • Minimum 2 years of experience successfully leading, managing, and developing retail teams or equivalent experience. • Must have strong decision-making and problem-solving skills. • Strong quantitative and analytical skills with a deep understanding of site analytics, sales and financial data. • Creative, and business savvy individual who demonstrates good judgement. • Self-motivated, results oriented, strategic thinker. • Strong organizational, leadership skills with the ability to multi-task in a fast-paced and dynamic environment. • Excellent written and verbal communication skills, with the ability to actively listen and effectively communicate with all levels, both internal and external. • Strong interpersonal skills, including the ability to easily engage others in positive dialogue one-on-one or in a group setting, and at different levels. • Skilled at prioritizing duties, working under time constraints, handling multiple tasks, and working independently while remaining flexible to changing priorities and assignments • Proven ability to develop staff members into high performing individuals and team members by providing training and development • Experience building organizations with strong teams and truly committed staff – evidenced by employee retention and engagement. • Proficient in technology systems, applications, Microsoft Office and video conferencing. • Travel is required. Pay Range : $100,000 - $120,000 We take into consideration an individual’s skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Drive volume to retail stores through business outreach, support store operations optimization, and manage outreach teams and events. | 7+ years retail or sales multi-unit management experience, BA/BS degree or equivalent, strong communication and customer service skills, and proficiency with Microsoft Office and retail systems. | Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is we help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit. About The Job As a Senior Zone Outreach Manager (ZOM), your primary focus is driving volume to our store locations through business outreach, while maintaining operations optimization. This role partners with store and multi-unit leadership teams to source outreach opportunities, drive outreach leads to the stores and provide tools and resources to maximize local outreach volume. This position reports to the Director of Business Operations and Internal Outreach. What You’ll Do | Key Accountabilities • Frequently travel (up to 50% of the time) stores with Regional Managers, focusing on identifying key outreach opportunities and equipping teams with the tools and resources needed to effectively drive outreach volume. • Provide direction and support to the ASM of Outreach in all relevant aspects of the role, with a focus on achieving key outreach performance goals. • Focus on driving awareness for hyper-local events through marketing tools and social channels. • Attend high-profile outreach events within the zone to drive outreach volume and support local relationships where necessary. • Support regional outreach efforts to drive local business partnerships to new store openings and relocations, as needed. • Partner with multi-unit leadership to identify operational opportunities within outreach across territory to optimize process and drive business efficiencies. • Stay informed on corporate communication, directives, initiatives, and policies/procedures to serve as the first line of support for the stores. • Additional duties as assigned. What You’ll Bring | Skills and Qualifications • Retail management or sales multi-unit management experience of 7+ years or equivalent. • Bachelor’s degree in business management or equivalent experience required (work experience may substitute for education requirement). • Experience with establishing, tracking and achieving performance goals and KPIs • Excellent written and verbal communication skills with the ability to flex to various audiences. • Exceptional customer service skills with the desire to satisfy our internal and external customers. • Ability to think strategically to develop business plans, execution of initiatives and assess potential obstacles and opportunities to drive the business. • Experienced at prioritizing and working under time constraints, overseeing multiple projects at one time, and working independently while remaining flexible to changing priorities and assignments. • Strong expertise of Microsoft Office Products including Outlook, Word, Excel, and PowerPoint, along with ability to adapt to new technology quickly. • Strong knowledge of in-store and back-office systems (POS/Putty, Oracle, PeopleSoft, Workforce Management, etc.) Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered. Work Environment, Physical & Mental Demands • Ability to sit and work at a computer keyboard for extended periods of time. • Ability to stoop, kneel, bend at the waist, and reach daily. • Able to lift and move up to 25 pounds occasionally. • Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. • Hours regularly 40 hours per week. • The position is remote, candidate should reside in Los Angeles or Las Vegas, near a major airport. • 50% local and air travel required as needed Benefits This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com. Work-Life Balance Responsibilities We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as: • Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development. • Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend • Holiday Early Departure | close out early the business day before a company observed holiday. The starting salary for this position is $75,000-$90,000 depending on merit, length of service with the Company, and other factors. We take into consideration an individual’s skills, background, and experience in determining final salary. Other compensation may include a 10% Annual Incentive Plan (AIP) bonus paid out according to policy. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.