Synchrony Financial

Lead front-end development of React.js applications, collaborate with cross-functional teams, troubleshoot UI issues, and mentor colleagues. | Minimum 2 years of React.js experience, strong JavaScript/TypeScript skills, experience with front-end build tools, and understanding of UX principles. | Job Description: Role Summary/Purpose: Billions of digital interactions—and you’ll enhance every user experience if you join our IT team as an Assistant resident, Front End UX/UI Developer. Imagine the scale of what we impact every second of every day through intuitive and compelling user interfaces. Now imagine what you can do to shape the future of acquisitions through design and frontend innovation—this is where your impact begins. As an Assistant Vice President, Front End UX/UI Developer, you will be a main architect of our React.js based user interfaces helping to lead the entire front end development process and drive outstanding user engagement. You will participate in hack-a-thons, partner with universities on innovation events, work with our famed Stamford Innovation Station—you’ll bring us ideas about how to do things differently. You’ll be defining what Front End Engineering and UX can mean here—and how it can affect the entire financial technology industry. It’s an ideal time to come aboard—we’re focused on the future, evolving as a company and helping define the financial services digital experience. With so much opportunity available, this is where you can make your mark. This role is an excellent fit for a candidate who has graduated Synchrony’s Business Leadership Program in the IT track. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You’re the one we’re looking for if you: • Are passionate about creating seamless, accessible, and beautiful user interfaces that serve a Fortune 200 company • Have strong design instincts and common sense—you think through UX problems to make sure designs are usable, elegant, performant, and scalable • Are ready to be disruptive and innovative in the commerce space through compelling front end experiences • Can work with product, marketing, and project management as part of an agile team • Are ready to own your own career and destiny • Have strong tech skills: React.js, JavaScript/TypeScript, HTML5, CSS3, and frontend tooling expertise We’ll depend on you to: • Lead a cross-shore front end development team • Influence and collaborate with UX designers, product owners, and backend engineers to create amazing user experiences • Mentor and influence colleagues up and down the organization • Participate in Agile scrums with cross-functional teams • Participate in agile sprints including planning, daily standups, backlog grooming sessions, and reviews • Analyze and troubleshoot UI defects, performance issues, identify root causes and implement fixes • Provide 24×7 on-call support periodically throughout the year for front end production incidents • Work with third party vendors to develop or integrate front end software components • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor’s degree and a minimum 4 years of experience in front end web application development OR, in lieu of degree, High School Diploma/GED and 6 years of frontend development experience • Minimum of 2 years of experience specifically with React.js development • Strong background in JavaScript (ES6+), TypeScript, HTML5, and CSS3 • Experience with front end build tools and dependency management (e.g., npm, webpack) • Ability to balance design, usability, and performance considerations • Critical Thinking and Creativity • Ability and flexibility to travel for business as required Desired Characteristics: • Participation in/graduation from Synchrony’s Business Leadership Program • Deep experience building responsive and accessible web applications • Strong knowledge of Agile methodologies • Experience with modern testing frameworks like Jest, React Testing Library, Cypress • Experience with continuous integration environments like Jenkins or GitHub Actions • Experience working with cloud platforms for deployment and monitoring (e.g., AWS, Azure, or Pivotal Cloud Foundry) • Familiarity with UX design tools and principles (e.g., Figma, Sketch, Adobe XD) • Understanding of mobile-first and progressive web application (PWA) development • Working knowledge of mobile web technologies including HTML5, CSS3, and browser compatibility Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Lead and execute marketing strategies for a retail credit program, collaborating cross-functionally to optimize campaigns and growth metrics. | 10+ years marketing experience in credit card or financial services, 5+ years in growth marketing leadership, digital financial product delivery, and credit card product management. | Job Description: Role Summary/Purpose: The VP, Chico's FAS Marketing will support the marketing strategy and execution for a new retail credit program that includes multiple retail brands. This role will be responsible for partnering with the VP, Chico's FAS Marketing Leader on the development and implementation of marketing strategies and tactics to achieve this retail credit programs business objectives along with Synchrony growth metrics. This position will focus on executing, analyzing and optimizing all marketing campaigns and the development of the overall marketing plan across all channels. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Partner with business and client team to co-lead, develop, implement, and monitor dynamic annual growth strategies and plans. Collaborate cross functionally. • Establish and develop key relationships at clients organization. • Understand and incorporate clients' key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. • Optimize marketing spend and pursue additional funds to meet growth goals. • Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. • Manage multi-channel acquisition, lifecycle and world campaigns. • Tracking industry trends, competitor's and customer experience metrics. Ensure program profitability and penetration through continued enhancements. • Monitor & manage performance of all key credit and marketing metrics vs. plan. Assist in the development of the Synchrony Financial planning cycle. • Push for cutting edge thinking and agenda. Bring a curious approach to learning this new client and their consumers. • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 10 years of marketing experience in the credit card or financial services industries. • A minimum of 5 years of marketing experience to include (can be concurrent): • * 5 years of growth marketing leadership with exposure to consumer-facing programs and products • 5 years of experience with developing and delivering financial services products via digital channels • 5 years of experience in payments orgeneral-purpose credit card product management • Ability to travel as needed (~25%) • Must work East Coast Hours Desired Characteristics: • Advanced degree (MS, MBA). • Marketing experience in the credit card or financial services industries. • Collaborative style and approach with comfort working in a matrixed, decentralized structure. • Outstanding communications, relationship building, influencing and collaboration skills. • Strategic thinking with ability to develop and implement actionable plans to drive business results. • Consumer finance experience and related industry experience. • Direct marketing experience with both acquisition and loyalty/lifecycle channels. • Proven ability to partner and communicate effectively with all levels of the organization. • Demonstrated project management skills. • Experience managing customer loyalty programs. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing

Lead and execute marketing strategies for a retail credit program, manage multi-channel campaigns, optimize marketing spend, and collaborate cross-functionally to achieve business growth. | 10+ years marketing experience in credit card or financial services, 5+ years in growth marketing leadership, digital financial product marketing, credit card product management, ability to travel, and work East Coast hours. | Job Description: Role Summary/Purpose: The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program that includes multiple retail brands. This role will be responsible for partnering with the VP, Chico’s FAS Marketing Leader on the development and implementation of marketing strategies and tactics to achieve this retail credit programs business objectives along with Synchrony growth metrics. This position will focus on executing, analyzing and optimizing all marketing campaigns and the development of the overall marketing plan across all channels. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Partner with business and client team to co-lead, develop, implement, and monitor dynamic annual growth strategies and plans. Collaborate cross functionally. • Establish and develop key relationships at clients organization. • Understand and incorporate clients’ key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. • Optimize marketing spend and pursue additional funds to meet growth goals. • Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. • Manage multi-channel acquisition, lifecycle and world campaigns. • Tracking industry trends, competitor’s and customer experience metrics. Ensure program profitability and penetration through continued enhancements. • Monitor & manage performance of all key credit and marketing metrics vs. plan. Assist in the development of the Synchrony Financial planning cycle. • Push for cutting edge thinking and agenda. Bring a curious approach to learning this new client and their consumers. • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 10 years of marketing experience in the credit card or financial services industries. • A minimum of 5 years of marketing experience to include (can be concurrent): • * 5 years of growth marketing leadership with exposure to consumer-facing programs and products • 5 years of experience with developing and delivering financial services products via digital channels • 5 years of experience in payments or general-purpose credit card product management • Ability to travel as needed (~25%) • Must work East Coast Hours Desired Characteristics: • Advanced degree (MS, MBA). • Marketing experience in the credit card or financial services industries. • Collaborative style and approach with comfort working in a matrixed, decentralized structure. • Outstanding communications, relationship building, influencing and collaboration skills. • Strategic thinking with ability to develop and implement actionable plans to drive business results. • Consumer finance experience and related industry experience. • Direct marketing experience with both acquisition and loyalty/lifecycle channels. • Proven ability to partner and communicate effectively with all levels of the organization. • Demonstrated project management skills. • Experience managing customer loyalty programs. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing

Manage multiple GRC software initiatives, lead and mentor business analysts, oversee Agile delivery, gather requirements for eGRC solutions, and drive program planning and risk mitigation. | 3+ years eGRC experience, 5+ years as business analyst/product owner, 2+ years in finance, 3+ years SAFe, 2+ years managing teams, and leadership in complex technical projects. | Job Description: Role Summary / Purpose The Governance, Risk, & Compliance (GRC) Program Manager is responsible for enhancing the maturity and integration of Synchrony's GRC technology platform (eGRC) to enable integrated risk management across the enterprise. In this role, you will drive a team that focuses on requirements gathering, process improvement, program management and efficiency within Risk and Compliance technology, ensuring it meets the evolving needs of risk and governance programs while promoting sound GRC principles. This person will be able to leverage their expertise with GRC programs to integrate processes across the Enterprise Risk Framework, while partnering with cross-functional teams to proactively identify, mitigate, and monitor risks. Success will be measured by the business value of eGRC solutions and ability to manage integrated and aggregated views of risk. The ideal candidate will be a strong critical thinker with prior experience in requirements gathering as a product owner or business analyst, program management, GRC processes proven leadership skills, and strong technical capabilities. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Responsible for managing multiple simultaneous software and technical enhancement initiatives while driving alignment among stakeholders. • Build, lead, and mentor a high-performing team of business analysts (product owners) to translate business requirements into technical solutions. • Accountable for all product owner responsibilities across the full Agile life cycle, supporting multiple Agile teams including establishing clear priorities by maintaining a well-groomed backlog, participating in Agile rituals, ensuring coordination across teams and all milestones are met and deliverables align with customer expectations. • Manage requirements gathering for the delivery of GRC solution configuration, application integrations and other technologies required to support eGRC, as well as related reporting and data analytics. • Lead GRC program planning, milestone and success criteria definition, resource allocation plan, and estimation leading to predictable delivery. • Communicate successes, schedules, priorities, issues and health of initiatives to stakeholders and team leadership to drive iterative process improvements. • Create, track, and drive critical path, flagging and managing dependencies and decisions that affect initiatives and the overall GRC program. • Identify and manage initiative risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes. Qualifications/Requirements: • 3+ years eGRC experience Bachelor's degree in any engineering discipline; or in lieu of a degree, 7+ years of eGRC experience • 5+ years’ experience as a business analyst / product owner gathering technical requirements for application configuration and business process improvement • 2+ years’ experience in Consumer Banking or Finance • 3+ years of SAFe Experience • 2+ years’ experience managing teams • Demonstrated leadership managing complex projects and multiple initiatives simultaneously involving technical project management and process automation delivery Desired Characteristics: • 2+ years of Scrum Master Experience • Experience enhancing GRC platforms and risk and compliance solutions (e.g. SAI360 “BWise”, Archer, ServiceNow, or Onspring and etc.) • Problem solver with ability to promote collaborative solutions • Strong verbal and written communication skills • Ability to work independently in fast-paced environment • Experience with continuous delivery Grade/Level: 13 The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

Lead finance forecasting, financial modeling, client communications, and manage a team supporting multiple clients in the Platform Finance teams. | Bachelor’s degree in Finance or Accounting or equivalent experience, minimum 8 years FP&A experience, proficiency with financial systems including Oracle Hyperion, and strong leadership and communication skills. | Job Description: Role Summary/Purpose: This critical finance role supports the Platform Finance teams primarily focusing on the OnePay portfolio while also providing oversight for additional clients. Collaborating closely with Portfolio Finance Managers, this position will deliver exceptional service to both clients and internal stakeholders. This position will coordinate and work with multiple teams (Client teams, Forecasting, Platform FP&A, Platform Support, Sales, Marketing, Credit etc.) and provide leadership managing a team. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Partner with finance managers on client-related deliverables & strategic initiatives: client communications, financial projections, contractual reporting, operating reviews, invoices & payments, ad hoc • Lead and support development of drivers for short & long-range forecasts, operational performance functions, and quarterly special forecasts to internal and client stakeholders • Ownership of internal vs external forecast comparisons, ensuring forecasts reflect business realities and contractual obligations • Drive and maintain all contractual cost allocation details to ensure accurate and consistent financial cost tracking across departments and channels, including cost allocation methodologies tied to KPI’s • Create and maintain complex financial models for gainshare, forecasting, marketing, accrual, RSA, planning purposes and support quarter/year-end financial processes • Create and maintain analytics supporting accuracy of financial forecasts • Lead a team of direct reports and provide oversight across multiple clients • Provide financial expertise and guidance in evaluating new products, projects, and investments for both internal and external client teams, including direct client engagement as necessary • Recommend unique improvements & standardization across platforms for complex financial processes to enhance efficiency, and support new initiatives • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor’s degree in Finance or Accounting or related business field or in lieu of degree, 12 years equivalent experience • Minimum 8 years of experience in FP&A (Financial Planning & Analysis) • Proficient use of financial systems and analysis tools including Microsoft Office (e.g., Excel, Word, PowerPoint) and Oracle Hyperion Desired Characteristics: • Master’s degree, Certified Public Accountant (CPA) or equivalent certification • Experience handling external vendor or client requests • Demonstrate oral and written communication skills and ability to work cross functionally • Demonstrate ability to manage multiple priorities and tight deadlines • Financial services industry experience • Ability to analyze complex issues, develop appropriate action plans and deliver results timely • Ability to lead projects and assignments • Demonstrate experience analyzing business data with the ability to distill large amounts of information down to the critical areas of focus • Ability to create and deliver business presentations and communicate effectively • Strong analytical, problem solving skills, and attention to detail Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Finance

Manage and lead GRC technology initiatives and teams to deliver integrated risk management solutions across the enterprise. | 5+ years in business analysis/product ownership, 3+ years SAFe experience, 2+ years managing teams, experience with GRC platforms, and consumer banking or finance background. | Job Description: Role Summary / Purpose The Governance, Risk, & Compliance (GRC) Program Manager is responsible for enhancing the maturity and integration of Synchrony's GRC technology platform (eGRC) to enable integrated risk management across the enterprise. In this role, you will drive a team that focuses on requirements gathering, process improvement, program management and efficiency within Risk and Compliance technology, ensuring it meets the evolving needs of risk and governance programs while promoting sound GRC principles. This person will be able to leverage their expertise with GRC programs to integrate processes across the Enterprise Risk Framework, while partnering with cross-functional teams to proactively identify, mitigate, and monitor risks. Success will be measured by the business value of eGRC solutions and ability to manage integrated and aggregated views of risk. The ideal candidate will be a strong critical thinker with prior experience in requirements gathering as a product owner or business analyst, program management, GRC processes proven leadership skills, and strong technical capabilities. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Responsible for managing multiple simultaneous software and technical enhancement initiatives while driving alignment among stakeholders. • Build, lead, and mentor a high-performing team of business analysts (product owners) to translate business requirements into technical solutions. • Accountable for all product owner responsibilities across the full Agile life cycle, supporting multiple Agile teams including establishing clear priorities by maintaining a well-groomed backlog, participating in Agile rituals, ensuring coordination across teams and all milestones are met and deliverables align with customer expectations. • Manage requirements gathering for the delivery of GRC solution configuration, application integrations and other technologies required to support eGRC, as well as related reporting and data analytics. • Lead GRC program planning, milestone and success criteria definition, resource allocation plan, and estimation leading to predictable delivery. • Communicate successes, schedules, priorities, issues and health of initiatives to stakeholders and team leadership to drive iterative process improvements. • Create, track, and drive critical path, flagging and managing dependencies and decisions that affect initiatives and the overall GRC program. • Identify and manage initiative risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes. Qualifications/Requirements: • Bachelor's degree in any engineering discipline with 3+ years eGRC experience; or in lieu of a degree, 7+ years of eGRC experience • 5+ years' experience as a business analyst / product owner gathering technical requirements for application configuration and business process improvement • 5+ years' experience in Consumer Banking or Finance • 3+ years of SAFe Experience • 2+ years' experience managing teams • Demonstrated leadership managing complex projects and multiple initiatives simultaneously involving technical project management and process automation delivery Desired Characteristics: • 2+ years of Scrum Master Experience • Experience enhancing GRC platforms and risk and compliance solutions (e.g. SAI360 "BWise", Archer, ServiceNow, or Onspring and etc.) • Problem solver with ability to promote collaborative solutions • Strong verbal and written communication skills • Ability to work independently in fast-paced environment • Experience with continuous delivery Grade/Level: 13 The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

Lead and execute regional sales strategy, manage and mentor sales team, build client relationships, deliver presentations, and analyze sales performance across a large Western U.S. territory. | Bachelor’s degree or 5+ years sales management, 3+ years territory sales, 2+ years sales leadership with direct reports, SalesForce experience, and willingness to travel 75% with company car. | Job Description: Role Summary/Purpose: We are seeking an experienced and dynamic Regional Sales Leader to drive our sales strategy and execution across assigned territory. The ideal candidate will bring a strategic vision to the role, lead and inspire a high-performing sales team, build and nurture key client relationships, and deliver compelling high-level presentations. This role requires a proactive leader who can create and implement effective go-to-market plans that align with our business objectives and accelerate growth. Role will cover a Western U.S. territory that includes the following states: MN, IA, ND, SD, NE, KS, WY, MT, CO, WA, OR, ID, UT, AZ, NV, CA Essential Responsibilities: • Develop and execute a comprehensive regional sales strategy aligned with overall company goals and market opportunities. • Lead, mentor, and motivate a diverse sales team to achieve and exceed targets while fostering a culture of high performance and professional growth. • Build and maintain strong, long-term relationships with key clients, partners, and stakeholders to drive customer satisfaction and loyalty as well and program performance. • Design and deliver persuasive high-level presentations to executives, clients, and internal teams that clearly communicate program performance, business outcomes and future growth opportunities. • Create and implement go-to-market plans that optimize product positioning, market penetration, and revenue growth within the assigned region. • Collaborate cross-functionally with marketing and operations teams to ensure alignment and maximize market impact. • Create and present quarterly business reviews to client leadership illustrating performance trends, competitive data and a strategic plan for growth. • Monitor market trends, competitor activities, and customer feedback to identify opportunities for innovation and improvement. • Track and analyze sales performance metrics, providing regular reports and actionable insights to SYF/OP/WM leadership. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor’s degree, or 5+ years relevant work experience in Sales Management. • 3+ years of territory sales/marketing experience • 2+ years of experience in sales leadership role with direct reports in a regional or multi-location capacity. • 2+ years of experience using SalesForce and/or other sales analytical tools. • Strong influencing skills and strategic thinking with the ability to craft and execute long-term sales plans. • Ability to analyze sales data and market trends to inform decision-making. • Role must be located within territory and requires 75% travel and includes a company car. Desired Characteristics: • Demonstrated success in building robust client relationships and managing key accounts. • Excellent high-level presentation and communication skills, comfortable engaging with HQ field leaders. • Experience in creating effective go-to-market strategies that drive revenue growth. • Ability to analyze sales data and market trends to inform decision-making. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

Lead and mentor teams managing GRC technology platform enhancements, drive Agile delivery of risk and compliance solutions, manage requirements gathering, and ensure alignment with enterprise risk frameworks. | 5+ years as product owner/business analyst with technical requirements experience, 3+ years SAFe, 2+ years managing teams, 5+ years in consumer banking/finance, and eGRC platform experience. | Job Description: Role Summary / Purpose The Governance, Risk, & Compliance (GRC) Program Manager is responsible for enhancing the maturity and integration of Synchrony's GRC technology platform (eGRC) to enable integrated risk management across the enterprise. In this role, you will drive a team that focuses on requirements gathering, process improvement, program management and efficiency within Risk and Compliance technology, ensuring it meets the evolving needs of risk and governance programs while promoting sound GRC principles. This person will be able to leverage their expertise with GRC programs to integrate processes across the Enterprise Risk Framework, while partnering with cross-functional teams to proactively identify, mitigate, and monitor risks. Success will be measured by the business value of eGRC solutions and ability to manage integrated and aggregated views of risk. The ideal candidate will be a strong critical thinker with prior experience in requirements gathering as a product owner or business analyst, program management, GRC processes proven leadership skills, and strong technical capabilities. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Responsible for managing multiple simultaneous software and technical enhancement initiatives while driving alignment among stakeholders. • Build, lead, and mentor a high-performing team of business analysts (product owners) to translate business requirements into technical solutions. • Accountable for all product owner responsibilities across the full Agile life cycle, supporting multiple Agile teams including establishing clear priorities by maintaining a well-groomed backlog, participating in Agile rituals, ensuring coordination across teams and all milestones are met and deliverables align with customer expectations. • Manage requirements gathering for the delivery of GRC solution configuration, application integrations and other technologies required to support eGRC, as well as related reporting and data analytics. • Lead GRC program planning, milestone and success criteria definition, resource allocation plan, and estimation leading to predictable delivery. • Communicate successes, schedules, priorities, issues and health of initiatives to stakeholders and team leadership to drive iterative process improvements. • Create, track, and drive critical path, flagging and managing dependencies and decisions that affect initiatives and the overall GRC program. • Identify and manage initiative risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes. Qualifications/Requirements: • Bachelor's degree in any engineering discipline with 3+ years eGRC experience; or in lieu of a degree, 7+ years of eGRC experience • 5+ years' experience as a business analyst / product owner gathering technical requirements for application configuration and business process improvement • 5+ years' experience in Consumer Banking or Finance • 3+ years of SAFe Experience • 2+ years' experience managing teams • Demonstrated leadership managing complex projects and multiple initiatives simultaneously involving technical project management and process automation delivery Desired Characteristics: • 2+ years of Scrum Master Experience • Experience enhancing GRC platforms and risk and compliance solutions (e.g. SAI360 "BWise", Archer, ServiceNow, or Onspring and etc.) • Problem solver with ability to promote collaborative solutions • Strong verbal and written communication skills • Ability to work independently in fast-paced environment • Experience with continuous delivery Grade/Level: 13 The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

Lead and architect consumer banking applications using Java Spring microservices, drive CI/CD strategies, mentor teams, and ensure operational excellence. | 5+ years software engineering experience with strong Java Spring Boot/Cloud skills, microservices architecture, CI/CD, and Agile leadership. | Job Description: Role Summary: The AVP, Principle Software Engineer craves working in a hands-on system design and architecture environment and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution and event-driven architecture, microservice architecture, cloud technologies and the ability to influence and lead a team are musts.     This AVP will lead the development and the life cycle management of our consumer bank and credit servicing applications by creating and developing thoughtful solutions to anticipate bugs and maintain operational excellence.  In short, you would be one of our technical experts and team leaders.  Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Influence many agile development teams through all phases of the Agile development life cycle through SAFe  • Implement new technologies and assist developers as they migrate to new technologies  • Architect applications across the full stack, experience in PCF, Cloud Native Application Architecture, Microservices ecosystem, J2EE, Spring Java, and RESTful API’s are a must.  • Design data models to support complex business processes • Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack.  • Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps.  • Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command  • Ensure compliance with architecture, security and technology standards set by Synchrony  • Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap.  • Participate in Agile scrums consisting of cross-functional teams  • Lead Agile sprints as the technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews  • Ensure application code quality through development, test, and QA  • Participate in addressing root cause analyses, incident reports and provide direction in problem resolution  • Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes  • Passionate about the latest technologies, open-source projects and languages  • Provide 24x7 on-call support periodically throughout the year  • Identify ways to increase efficiency and improve system performance  • Work with third party vendors to develop software and/or integrate their software into the company's products  • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor’s degree and a minimum 5 years of experience with software engineering OR, in lieu of degree, High School Diploma/GED 7 years of experience with software engineering.  • Minimum 5 years of application development experience.  • Spring Boot and Spring Cloud development background. • Critical Thinking, creativity and problem-solving skills Desired Characteristics: • Experience building and consuming web services via SOAP and REST  • Expertise with continuous integration environments  • Experience with writing unit, integration, and UI test cases • Deep experience with responsive web design principles and cross device support  • Strong experience with Pivotal Cloud Foundry  • Knowledge in using Splunk for production support. • Experience with Database Architecture, Modeling, and familiarity with MySQL & SQL  • Familiarity with JSON, REST and XML based web services  • Working knowledge of the overall mobile industry   • Excellence in technical communication with technical and non-technical peers  • Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies  • Desire to work in a dynamic, fast paced environment  • Experience developing and supporting financial/banking applications  • Excellent interpersonal skills with ability to influence clients, team members, management, and external groups.  • Excellent attention to detail in a team environment  • Strong oral and written communication, analytical and problem-solving skills  • Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact, and resolution options.  Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Lead and manage cloud metadata and data cataloging projects, ensuring adoption of data governance controls, collaboration with business and IT stakeholders, and adherence to PMO standards. | 9+ years project/program management with 3+ years in data governance platforms, Agile experience, cloud data querying skills, and strong leadership and communication abilities. | Job Description: Role Summary/Purpose: The AVP, Cloud Metadata Program Manager will be responsible for supporting the execution of the Synchrony Financial metadata management and data cataloging strategy for data moving to our cloud environment. The individual will be reporting to the VP, Metadata Management and Data Sourcing Leader. The AVP, Cloud Metadata Program Manager will collaborate with business and IT Leaders, data management process owners, and analytics stakeholders across Synchrony to support the modernization of our analytic processes and data assets by leading and driving project and program management activities for the implementation of our data sourcing and metadata management controls in the cloud. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Creates, communicates, and closely manages project plans, risks and issues, and other required project documentation and provides project status updates as required. • Ensures process rigor and adherence with the project management methodologies and the PMO processes and standards. • Assists data management process owners and the Chief Data Officer in the operational execution of on-going program logistics including the development of presentation & project materials. • Proactively define and manage the backlog of work associated with Data Sourcing activities and outcomes using SAFE Agile techniques. • Ensures successful adoption of data cataloging/metadata capabilities and controls (on time, on budget, and ensuring quality). • Maintains project documentation, including project charter, requirements, conceptual design, test plans, schedules, and presentations. • Support proactive analysis of our metadata to identify duplicative sets of data, seeking opportunities to reduce our data footprint and to optimize analytics by working with Technology and Analytic teams to eliminate redundant or out of sync versions of data on-prem and in SYFs public cloud. • Organizes analytic work efforts to support the adoption of shared enterprise data assets. • Works in partnership with the VP, Metadata Management and Data Sourcing Leader to refine and evaluate the data stewardship plan each year; assessing gaps in data sourcing practices (e.g., what data analysts access and utilize) identifying opportunities for data curation, process optimization or process modernization. • Ensures compliance with the data management methodologies and the Data Office processes and standards. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor’s Degree or in lieu of a Degree, High School Diploma/GED and a minimum of 9 years of experience and project/program management. • A minimum of 5 years of work experience to include: • 3+ years of project and/or program management experience to include working on gathering business need requirements, planning and defining business solutions • 3+ years of experience in working on data-related projects and using data governance platforms (e.g., Collibra, Ab Initio, Alation, etc.) to manage enterprise metadata • 1+ year of experience with Agile methodology and tools Desired Characteristics: • Strong interpersonal skills to lead cross-functional teams, foster collaboration and drive consensus across stakeholder groups • Ability to direct technical teams and mentor/coach team members • Exceptional problem-solving, communication and leadership abilities • Experience working in financial services and in the credit card domain in particular, highly desired • Proficient in writing / understanding SQL. • Experience querying/analyzing data in cloud-based environments (e.g, AWS, Redshift) • Intermediate to advanced MS Office Suite skills including Power Point, Excel, Access, Visio. • Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations. • Demonstrated success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure. • Experience in partnering with a diverse team composed of staff and consultants located in multiple locations and time zones. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Lead and manage cloud metadata management and data cataloging projects, ensuring adoption of data governance controls and collaboration with business and IT stakeholders. | Minimum 9 years project/program management experience including 3+ years on data governance projects, Agile experience, and proficiency with cloud data environments. | Job Description: Role Summary/Purpose: The AVP, Cloud Program Manager will be responsible for supporting the execution of the Synchrony Financial metadata management and data cataloging strategy for data moving to our cloud environment. The individual will be reporting to the VP, Metadata Management and Data Sourcing Leader. The AVP, Cloud Program Manager will collaborate with business and IT Leaders, data management process owners, and analytics stakeholders across Synchrony to support the modernization of our analytic processes and data assets by leading and driving project and program management activities for the implementation of our data sourcing and metadata management controls in the cloud. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Creates, communicates, and closely manages project plans, risks and issues, and other required project documentation and provides project status updates as required. • Ensures process rigor and adherence with the project management methodologies and the PMO processes and standards. • Assists data management process owners and the Chief Data Officer in the operational execution of on-going program logistics including the development of presentation & project materials. • Proactively define and manage the backlog of work associated with Data Sourcing activities and outcomes using SAFE Agile techniques. • Ensures successful adoption of data cataloging/metadata capabilities and controls (on time, on budget, and ensuring quality). • Maintains project documentation, including project charter, requirements, conceptual design, test plans, schedules, and presentations. • Support proactive analysis of our metadata to identify duplicative sets of data, seeking opportunities to reduce our data footprint and to optimize analytics by working with Technology and Analytic teams to eliminate redundant or out of sync versions of data on-prem and in SYFs public cloud. • Organizes analytic work efforts to support the adoption of shared enterprise data assets. • Works in partnership with the VP, Metadata Management and Data Sourcing Leader to refine and evaluate the data stewardship plan each year; assessing gaps in data sourcing practices (e.g., what data analysts access and utilize) identifying opportunities for data curation, process optimization or process modernization. • Ensures compliance with the data management methodologies and the Data Office processes and standards. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor’s Degree or in lieu of a Degree, High School Diploma/GED and a minimum of 9 years of experience and project/program management. • A minimum of 5 years of work experience to include: • 3+ years of project and/or program management experience to include working on gathering business need requirements, planning and defining business solutions • 3+ years of experience in working on data-related projects and using data governance platforms (e.g., Collibra, Ab Initio, Alation, etc.) to manage enterprise metadata • 1+ year of experience with Agile methodology and tools Desired Characteristics: • Strong interpersonal skills to lead cross-functional teams, foster collaboration and drive consensus across stakeholder groups • Ability to direct technical teams and mentor/coach team members • Exceptional problem-solving, communication and leadership abilities • Experience working in financial services and in the credit card domain in particular, highly desired • Proficient in writing / understanding SQL. • Experience querying/analyzing data in cloud-based environments (e.g, AWS, Redshift) • Intermediate to advanced MS Office Suite skills including Power Point, Excel, Access, Visio. • Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations. • Demonstrated success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure. • Experience in partnering with a diverse team composed of staff and consultants located in multiple locations and time zones. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Design, develop, and execute mobile test automation frameworks and scripts for Android and iOS devices, collaborate with teams to prioritize testing, and maintain automation documentation. | Bachelor's degree with 3+ years in software testing including mobile automation using Appium and Java, experience with physical device testing, and strong debugging skills. | Job Description: Job Description We are looking for a passionate and detail-oriented Mobile App Automation Engineerwho can take ownership of mobile automation strategy, design, and execution for complex, high-performance applications in theFinancial and Banking domain. The ideal candidate will have a strong foundation inAppiumandJava, along with experience in building scalable automation frameworks and executing robust test suites onreal devices Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • Design and developend-to-end mobile test automation frameworksusing Appium with Java for both Android and iOS platforms. • Build and maintaintest scripts,test data, and reusable components to ensure scalable and maintainable automation. • Execute and troubleshoot automated test scripts onphysical mobile devices, ensuring accuracy and performance under real-world conditions. • Collaborate with developers, QA leads, and product teams to identify high-risk areas and prioritize testing efforts. • Maintain documentation for framework architecture, test cases, and automation coverage. • Contribute to continuous integration efforts by integrating automated scripts intoCI/CD pipelines. • Stay updated with emerging tools, trends, and practices in the mobile automation and medical compliance ecosystem. Qualifications/Requirements • Bachelor's degree in computer science or related field with minimum of least 3 yearsof experience in software testing, with at least3+ years in mobile test automation. • Expertise inAppiumandCucumber, with hands-on experience buildingautomation frameworks from scratch. • Strong understanding ofmobile device architectureand hands-on experience withphysical device testing. • Excellent problem-solving skills, with a solid grasp of debugging and root cause analysis in mobile test environments. Desired Characteristics • Knowledge or experience of BDD (Behavior Driven Development) approach • Familiarity withcloud-based mobile testing platforms(e.g., Sauce Labs). • Knowledge ofCI/CD tools, version control systems (e.g., Git), and Agile methodologies. • Prior experience working inFinancial or Banking domain Grade/Level: 09 The salary range for this position is 85,000.00 - 140,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Lead fraud strategy platform management, governance, innovation, and cross-functional collaboration to mitigate transactional fraud and manage vendor relationships. | 7+ years in fraud or related financial services strategy with strong analytics, 3+ years fraud management experience, advanced programming in SAS/SQL/R/Python, leadership experience, and a bachelor's degree or equivalent. | Job Description: Role Summary/Purpose: The VP, Fraud Models, Tools & Technology Leader is responsible for the overall leadership of the support functions of the Transactional Fraud strategy organization which includes Fraud mitigation (CPP, emerging threats, trend detection), new client launches, Transaction Fraud Model Governance, Strategy Governance, MIS, and Data Management. In addition, the role will drive innovation through leveraging PRISM teams for new data and technology builds, as well as solve unique and nuanced issues, including escalations. Also, within the scope of responsibilities includes Vendor and 3rd Party Management, Supplier management and serving as the Transactional Fraud Data thought leader. The role plays a critical point across the fraud landscape, interacting with multiple teams in PCM/clients, ops, enterprise fraud and other cross functional groups. The role reports to the VP, Account Management Fraud Strategy Leader, and currently several direct reports as well as sub-teams and dotted line leadership responsibilities in their overall organization. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Lead Transaction Fraud Strategy Platform Management • Lead the Development and New Functionality of Decisioning Platforms, Data and Analytics which includes Strategy Ownership of Advanced Defense, the SAS Fraud Management Platform and the Alerting Processes. • Lead the Implementation of Fraud Policy rules to ensure that the correct infrastructure is in place to ensure Transactional Authentication is implemented, validated and monitored to ensure authentication failures are minimized and mitigated. • Leads the New Client integration team in the delivery of new clients and production. • Collaborate with authentication, fraud operations, special investigations, enterprise fraud team, and client / other teams to cohesively approach balancing fraud mitigation and customer experience aspects. • Manage Partnerships with 3rd Parties on breach data and compromised card signals, drive proactive fraud reissue campaigns for impacted accounts and cardholders. • Manage 3rd Party Fraud tools to create multiple levels of Fraud Risk Mitigation layering. • Provide leadership in cross functional engagements across the Fraud teams on specific projects / initiatives. • Leverage Fraud Communication Platforms and Technology to drive best in class client cardholder experiences while transacting. • Serve as the Transactional Fraud Strategy Data SME Drive Robust Governance & Process Management • Actively monitor and drive model governance aspects related to transaction fraud models -- direct efforts to support existing and new model builds as well as vendor offerings, including ongoing monitoring and addressing performance issues per MRM framework in partnership with modeling teams • Drive the appropriate Strategy Governance and processes to ensure successful reviews by 2nd Line, 3rd Line, and regulators. • Responsible for process controls, & maintaining regulatory review rhythm with Compliance, Legal & Fair Lending • Manage the Strategy control function for the 1st line Transactional Fraud Strategy team which includes In-Line quality assurance of the strategy changes, Issue management, Exam Management, and the management of numerous Non-Model tools and EUCs • Supports related regulatory exams, audits, and business continuity planning. Spearhead Innovation, and Partner Collaboration • Provide vision around future landscape to leverage agile teams & innovative techniques to enhance capabilities. • Actively drive innovation investments & development of new tools and data solutions (PRISM, new models etc.) to the point of strategy decision making • Engage with networks (e.g., Visa, MC) on industry trends, score models, and evolving fraud protection mechanisms. • Perform other duties and/or special projects as assigned                                           Qualifications/Requirements: • Bachelor’s degree and 7+ years of experience building analytically derived strategies within Fraud, Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 10+ years of experience building analytically derived strategies in Fraud, Marketing, Risk or Collections in Financial services • 5+ years experience in strategy development or related experience involving strong analytics acumen. • 3+ years experience / active exposure in Fraud Management within consumer lending • 3+ years of data tabulation software or pattern recognition software experience (example: Tableau, SAS Viya, Neo4J etc.), Desired Characteristics: • Natural curiosity and passion to drive change in consumer lending. • Advanced programming with SAS, SQL, R, Python or analogous languages • Experience analyzing large data sets to derive strategic, segments, actionable credit insights! • Knowledge/awareness of Transaction Fraud systems (ex. SAS FM, Advance Defense), modeling tools • Experience developing Consumer / Commercial Fraud Strategies. • Ability to conduct advanced data analysis and complex designs algorithm. • Experience using advanced modeling & data mining techniques (e.g., Machine learning, Big Data) to develop/ optimize Fraud strategies. • Prior experience managing small to medium sized teams. • Strong communication / relationship management / influencing skills / presentation skills and the ability to interact with and present to SYF senior leaders. • Leadership experience operating at a strategic level as part of a cross functional team. • Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree Grade/Level: 13 The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

Lead marketing efforts for the Venmo co-brand portfolio, manage partnerships with PayPal and Venmo, and drive profitable growth through innovative marketing strategies. | 7+ years digital marketing in credit card/financial services, people management experience, strong understanding of credit and payments, willingness to travel ~20%, and ability to work cross-functionally. | Job Description: Role Summary/Purpose: The Venmo Marketing Leader will be responsible for innovating unique experiences within the Venmo App as well as driving profitable growth for the partnership. The successful leader will establish a strong and productive partnership with PayPal and Venmo to achieve the Venmo co-brand portfolio goals. The Marketing Leader will develop, execute, and manage the marketing plan from acquiring new accounts through lifecycle, while successfully gaining alignment with PayPal and Venmo. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Launch the Venmo Co-brand product, serve as Marketing core team leader for the build • Provide overall marketing leadership for the Venmo co-brand portfolio • Build and maintain a strong, trusting, and productive partnership with PayPal and Venmo • Willingness to challenge the status quo and influence PayPal and Venmo to change direction when needed • Deliver creative and innovative solutions that fit with Venmo’s brand, while achieving the program’s growth goals • Ability to identify, prioritize, and gain alignment around marketing and product strategies • Work with Product Owners and UX designers across PayPal, Venmo and Synchrony on solution development and user testing and representing the customer experience • Actively participate in product requirements and product validations, and serve as the key connection between our internal and external product development teams and our customers/partners • Establish key relationships with the selected network (MC/Visa) and the internal SYF networks team to maximize partnership assets across the co-brand products • Effective internal partnership across functions at all levels of the organization • Ability to optimize marketing strategies around profitability goals, including understanding of how top-line drivers flow through the P&L • Monitor and accurately forecast growth drivers • Manage program spend within contractual obligations of the Venmo marketing fund • Maintain a strong understanding of competitor products and experiences and find opportunities to continue to enhance customer experience • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor’s degree or, in lieu of a degree, a high school diploma or GED and 11+ years of marketing within the financial credit card industry. • 7+ years of digital marketing within the credit card or financial service industry to include: • People management experience. • Strong understanding of credit and payments. • Willingness to travel ~ 20% Desired Characteristics: • Strong leadership capability and presence • Exceptional relationship building and client leadership abilities • Strong analytical skills • Excellent oral and written communication skills • Ability to work cross-functionally and in a small team environment Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing

Design, implement, and manage scalable, highly available integrations across marketing and other platforms while collaborating with multiple teams and ensuring adherence to standards and documentation. | 8+ years system engineering experience, 3+ years designing scalable applications, 2+ years leading teams, 3+ years with marketing SaaS platforms, experience with DAM and CDP solutions, and strong Java and monitoring tool expertise. | Job Description: Role Summary/Purpose: With ever evolving financial landscape there are wide range of challenges that demand innovative solutions. This role is responsible for designing, implementing and managing highly available and scalable integrations across marketing and various other platforms. Along with design and architecture, the role will be responsible for discovery, exploration and quick learning about SaaS platforms and solutions. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Partner with various teams across business and IT to ensure requirements are understood, solutioned within standards and delivered on time. • Collaborate across multiple IT teams as required to deliver high-availability and high-performance solutions within the organizational security and standards. • Manage the IT build and run activities for Marketing and other applications. • Communicate effectively with various leaders across business and technology to share status, dashboards, and review solutions. • Oversee and review all design and architecture for assigned marketing solutions. • Manage multiple IT technologies and priorities for multiple teams using Agile methodologies. • Ensure internal process and documentation standards are maintained when developing and maintaining solutions. This includes design documentation, coding, testing and managing code review process. • Create and manage proactive monitoring across all solutions to avoid and/or reduce the adverse impact on any applications. • Identify new opportunities to drive system automations, improvements and simplifications for the engineering solutions handled. • Perform other duties and /or special projects as assigned. Qualifications/Requirements: • Bachelor’s Degree and 8 years of system engineering experience OR in lieu of a Bachelor’s Degree, High School Diploma/GED and 12 years of skilled system engineering experience • Excellent oral/written communication, analytical, problem-solving and collaboration skills • Minimum 3 years of experience in designing scalable applications. • Minimum 2 years of experience in leading a team. • 3+ years’ experience working with Marketing solutions with SaaS platforms across MarTech and AdTech is a must. • 1+ years’ experience working with Digital Asset Management solutions. • 1+ years’ experience working with Customer data platforms solutions. • 4+ years’ managing high availability technology solutions across Java and other platforms using monitoring tools and dashboards Desired Characteristics: • Experienced with Java, Oracle, Apache and other application servers, across Linux, Unix and Windows. • Strong PC skills, Excel, Access, Microsoft Office, PowerPoint One Note. • Experience with documentation and diagramming tools like Word/Visio etc. • Solid communication skills, highly motivated and demonstrate high level of initiative. • Passion for technology and self-driven. • Having experience with DAM, Preference and Consent, CDP, Email and SMS activation platforms is a big plus. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Lead engineering strategy and delivery for partner and product integration solutions, ensuring scalable and resilient technology aligned with business goals. | 12+ years technology/engineering experience with 10+ years in financial services, 8+ years leading teams, and 7+ years leading critical engineering initiatives. | Job Description: Role Summary/Purpose: The SVP, Partner and Product Engineering is responsible for overall architecture for partner and product solutions, engineering strategy and delivery across all Synchrony partner integration capabilities including direct integration, SYF hosted platforms and 3rd party integration such as eCarts and ISV’s. They will engage with the Product and Partner organizations and are accountable to ensure technology solutions are scalable, resilient, and align with the architecture principles of the company. Essential Responsibilities: • Lead engineering delivery and strategy for all Synchrony integration capabilities including Direct Integrations (API's like Venmo, PayPal and X), SYF Hosted (Business Center and Provider Center), and 3rd party channels (ISV and eCarts) • Leads engineering delivery and strategy in support of all Business development activities including new client introductions and BD sales activity ensuring technology solutions are scalable, resilient, and align with the architecture principles of the company • Leads engineering strategy in support of the product organization and the Chief Product Officer. • Architect solutions to enable all integration across the entire suite of engineering capabilities • Responsible for the aligning engineering strategy with the Business Strategy and Development organization which includes execution of new client introductions, M&A activities, and SYF Ventures. • Responsible for engineering leadership of all M&A and Ventures activities including technical analysis of potential investments. • Influence across all agile teams/trains to ensure a consistent technical approach is implemented for broad cross organization efforts. • Deep technical expertise and knowledge of a broad set of Synchrony systems. Must be able to lead architecture and change across many systems • Responsible for operational leadership including 24x7 on call support for many mission critical systems. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor's degree in Computer Science, Engineering, or related discipline or equivalent with a minimum of 12 years of Technology/Engineering experience; OR in lieu of the Bachelor's degree, a minimum of 15 years of experience in Technology/Engineering • Minimum 10 years’ experience in financial services/banking, with a focus on architecting and designing comprehensive solutions in collaboration with internal teams and/or external partners • Minimum 8 years’ experience leading teams with a focus on mentoring, coaching, and influencing team members at all levels to foster professional growth and high performance • Minimum of 7 years’ experience leading a strategy and execution of critical engineering initiatives that advance the company’s technology roadmap. Desired Characteristics: • Proven track record of partner and product development • Experience in in Scaled Agile Delivery methodologies • Ability to link technical decisions with business outcomes • Excellent analytical, problem-solving and communications skills • Ability to work independently and as part of a team • Ability to solve unique and complex problems that have broad business impact and align with organizational goals. Grade/Level: 16 The salary range for this position is 235,000.00 - 390,000.00 USD Annual. This position is also eligible for an Annual Incentive Plan target of 30% of salary and an Annual Equity target of 30% of salary. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Execute audit engagements including testing, analysis, reporting, and presenting audit results while maintaining professional development and tracking findings. | Bachelor's degree or equivalent experience in audit/financial services, 3+ years audit experience, pursuing or holding CPA/CIA, willingness to travel up to 20%, and strong analytical and communication skills. | Job Description: Role Summary/Purpose: This position reports into the VP, Senior Audit Manager – Operations that is responsible for executing on the audit plan covering Synchrony’s Operations functions and team. The incumbent is primarily responsible for the execution of audit engagements that entail the review, testing, analysis, and conclusion over the design and effectiveness of the bank’s control environment, as well as validation of corrective actions. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Contribute and execute as part of a team on scheduled audits, executing audit projects from start to finish • Support detailed process walkthroughs with management, including the identification of process risks and controls • Document clear audit work papers that succinctly articulate purpose, scope, procedures and conclusions of test work performed • Identify control gaps or control deficiencies and assess the impact to the business • With support from the Senior Audit Manager, present audit results to internal audit management, as well as the business organization • Prepare draft written audit reports and other presentations for review and approval by the Senior Audit Manager • Maintain internal audit competency through ongoing professional development • Maintain understanding of current and emerging risks within the subject area • Track and validate findings/issues to ensure they are appropriately addressed • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor's degree in finance, accounting, business or equivalent related field and 3+ years in audit, financial services or related field; In lieu of relevant Bachelor’s degree, 7 years’ experience in audit, financial services, or related field • Currently holds, or is actively pursuing CPA, CIA, or other relevant professional designation/association. • Must be willing to travel up to 20% of the time Desired Characteristics: • Ability to effectively integrate business, operational, compliance, technological, and financial components into audit work performed. • Demonstrate verbal and written ability to articulate the business objectives, business risk, processes, and controls • Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues. • Understands all relevant business technologies and their impact to the control environment. • Strong written and verbal communication skills • Ability to flowchart business processes • Able to work independently on multiple assignments while effectively supporting teamwork and achievement of team objectives • Strong analytical, risk management, and problem solving skills. • Strong PC Skills - MS Office suite, Visio, SAS, ACL Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Internal Audit

Lead and develop data engineering applications and teams in a fast-paced, agile environment focusing on big data platforms, ETL pipelines, and cloud data solutions. | Bachelor's degree or equivalent experience with 4-9 years in large scale data environments using ETL tools, big data technologies, cloud platforms, and leadership experience in agile teams. | Job Description: Role Summary/Purpose: We are looking for a AVP Principal Data Engineer to lead the development of consumer-centric low latency analytic environment leveraging Data technologies and transform the legacy systems. This role is an exciting, fast-paced, constantly changing, and challenging work environment, and will play an important role in resolving and influencing high-level decisions across Synchrony. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Design, develop and lead data engineering applications in highly agile and fast-moving teams. • Lead a data engineering team and roll up the sleeves to individually contribute when required. • Implement ETL/ELT on a big data platform (Cloudera Hadoop cluster) / Container using Ab Initio, Spark, Hive, Kafka, RDBMS(Oracle, MySQL), NoSQL databases(Cassandra), and public cloud solutions. • Responsible for design, development, testing oversight and production implementation. • Experience with batch and real-time data pipelines in a DevOps environment using Ab Initio and Spark. • Work closely with Product owners, Product Managers, Program manager, scrum masters in a Scaled Agile framework. • Partner with architects to efficiently design data applications with scalability, resiliency and speed. • Lead data engineering team to drive program delivery. • Drive technical development and application standards across enterprise data lake and data warehouse. • Accomplish results by communicating expectations; planning, monitoring, and appraising results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. • Collaborate across cross-functional teams to improve and deliver on business objectives and priorities. • Apply technical knowledge, industry experience, expertise, and insights to contribute to the development & execution of Engineering capabilities. • Stays up-to-date on latest trends in data engineering, recommends best practices, develops innovative frameworks to avoid redundancy by promoting automation. • Mentor and coach the team to promote Synchrony values and culture. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor's degree preferred with a concentration of study in Computer Science, Engineering or related field and 4 to 5 years of work experience with ELT/ETL/Data warehousing, large scale Data environments e.g., Cloudera and public cloud (AWS preferred) using Ab Initio, Spark, Hive, Kafka, RDBMS (Oracle, MySQL) • In lieu of a degree, a certification in related field and 8 to 9 years of work experience with above mentioned exposure to large scale data environments. Desired Characteristics: • Prior experience as a Data Engineering Technical Lead leading team in Scaled Agile framework. • Strong experience and deep understanding of ETL, data warehousing, data lakes (Hadoop & Spark) and analytics concepts. • Experience owning multiple mission critical applications on data platform. • Experience with batch and real-time data pipelines in a DevOps environment. • Must be willing to work in a fast-paced environment with globally located Agile teams working in different shifts. • Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders. • Excellent written and oral communication skills. Adept and presenting complex topics, influencing, and executing with timely /actionable follow-through. • Experience in designing ETL pipelines to enable automated data load into AWS S3 & Redshift. • Prior work experience in a Credit Card/Banking/Fin Tech company. • Experience dealing with sensitive data in a highly regulated environment. • Demonstrated implementation of complex and innovative solutions. • Articles and publications in the field of data engineering. • Nice to have AWS Solution Architect/Data Engineer certification. • Be the captain of the team, led by example, go beyond the boundaries, motivate, and a team player. Grade/Level: 11 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Drive sales by engaging regional and store leadership, develop and execute in-store marketing and credit programs, maintain client relationships, and support store events and initiatives. | Requires 5+ years retail store management or financial services experience, 3+ years field sales, 2+ years client relationship management, proficiency in MS Office, willingness to travel extensively, and a high school diploma or equivalent. | Job Description: Roles Summary/Purpose: This field sales position is responsible to sell Regional & Store level client leadership on the benefits of our products so that they will in turn drive product engagement and in store execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to stores. • ****Position to be based out of a home office in the Orlando, Florida area and will cover a large territory that extends through Florida, Georgia, Alabama, North Carolina, and South Carolina. Company car is included.***** Essential Responsibilities: • Drive application volume to meet/exceed goals - measured as percent increase to Op Plan. • Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals. • Enhance implementation of in-store marketing programs; conduct on-going training. • Develop credit awareness programs with store/market management. • Audit signage, point of sale material for compliance purposes and communicate issues accordingly. • Support Client Program Manager and client team initiatives. • Compile and present results of on-going credit programs; manage travel and marketing budgets. • Attend/support store opening and relocation events. • Develop and maintain key external client relationships at store, market, and regional levels. • Maximize/leverage credit support and commitment at store level. • Develop annual marketing plan for stores to support business goals. • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor’s degree , or in lieu of a Bachelor's Degree, a high school diploma / GED and 5+ years’ experience working in the Financial Services Field or Retail Store Management • Minimum of 3 years of field or outside sales experience. • Minimum of 2 years Client Relationship Management experience. • Minimum of 2 years’ Experience developing presentations and pitching to all levels of management. • Proficiency with MS Word, Excel, and PowerPoint. • Willing to travel 75% of the time, including overnights Desired Characteristics: • Organized and able to manage multiple tasks concurrently • Customer focused mindset with ability to respond quickly to customer needs. • Excellent negotiation and client relationship skills. • Openness to coaching and ability to learn quickly. • Exceptional interpersonal communication skills (written, oral, nonverbal). • Private Label Sales and Marketing experience will be a plus. Strong finance business/industry acumen Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

Lead and manage technology programs for client relationships, coordinate cross-team agile delivery, drive innovation, and manage budgets and stakeholder communication. | Requires 6+ years product/project management experience, strong technical and analytical skills, API and Agile expertise, ability to travel, and a Bachelor's degree or equivalent experience. | Job Description: Role Summary/Purpose: The VP, Client Technology Program Manager supports the technology team in driving programs for the OnePay portfolio, helping to meet client growth, innovation, and productivity. This role will contribute to evaluating emerging technologies, participate in the innovation process, and help ensure alignment with broader leadership strategies. The role involves collaborating across teams, assisting with the assessment and implementation of new solutions, and engaging with the client to help gather requirements and prioritize technology needs. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Provide vision, leadership and strategy to drive Technology Programs for the client relationship • Partner with key stakeholders, including client technology leaders, developers, architects and other stakeholders to shape requests for change and provide ongoing communication through change execution • Manage day-to-day integration and support activities concurrently with multiple large-scale enhancement initiatives requested by clients/technology partners or internal teams. • Proactively identify new opportunities to drive growth and innovation • Champion innovation by exploring creative approaches to overcome roadblocks, transforming “no” into “how” without compromising regulatory, security or operational standards • Lead financial planning and ownership of client program budget • Assist with prioritization that aligns to the partners and SYF planning processing, including prioritization of the product backlog for API reliability, resilience and innovation, ensuring alignment with business goals, technical feasibility and contractual service level agreements • Facilitate communication across multiple agile, cross functional and partner teams to ensure changes are designed, tested and releases aligned to ensure a seamless delivery • Interface directly with 3rd party client and technology partners to assist with integration activities and incident resolution • Maintain technical documentation in Confluence and JIRA and assist cross functional teams in agile adoption • Assist as On-Call point of contact as part of a rotation schedule to assist with production issues • Travel to Synchrony and client locations as needed to Lead discovery sessions, project kick-off meetings, work-out sessions, etc. • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor's Degree or, in lieu of a degree, a high school diploma / GED and 6+ years of Product / Project Management experience in the credit card, financial services, or technology industries • Ability to analyze, use structured problem solving and available tools, to troubleshoot incidents and identify root cause, action plans, impact and resolution. • Strong analytical and technical skills • Strong knowledge and working experience with Application Programming Interfaces (APIs) and related document/testing software (i.e. Postman, Swagger) • Proficiency in Agile methodologies and tools (e.g., Scrum, Kanban).  • Proven experience in problem solving and negotiated solutions     • Ability to travel    Desired Characteristics: • Superior oral, written and client communication skills as well as the ability to manage expectations of the business, clients, team members, management and external groups • Proven track record as a strategic Technology business partner • Expertise in gathering and defining product requirements • Results driven, strategic, conceptual and innovative thinker • Knowledgeable on financial services, payments industry trends, competitors, emerging technologies, and companies technical knowledge (financial services) customer experience focus Proactive, self-starter and collaborative leader • Experience managing offshore resources, organizing and motivating diverse cross-functional teams. • Strong business acumen and superior decision-making skills • Strong cross-functional team player with the ability to work seamlessly across a matrix organization. • Familiarity with data encryption/PII data protection standards, and related technologies. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology