Synchrony

Build and maintain relationships with healthcare providers to drive product adoption and sales within a specified territory. | Experience in sales, consultative selling, and familiarity with the dental or healthcare industry preferred. | Job Description: Role Summary/Purpose: The Area Practice Development Manager is responsible for building strong relationships with healthcare providers through virtual outreach (with the occasional in-person visit) across the Dental industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Area PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals. This position covers a territory comprised of the states of Virginia, South Carolina and surrounding area, with an ideal base location of Richmond, VA or Virginia Beach, VA. Essential Responsibilities: Build strong working relationships to effectively understand and address opportunities for growing sales within the assigned territory of the states of Virginia, South Carolina and surrounding area. Use discretion to determine when to prioritize high-value sales opportunities (CareCredit acceptance, Installment/MSF sign-ups, reduced origination fee pilot, or waived enrollment fee offers) Develop long term client relationships with provider offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit Identify competitive threats (e.g., promotional material, websites, provider conversations) and determine appropriate actions to reinforce CareCredit as the product of choice/first look Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments. Apply judgment to decide when an in-person visit is required versus when a virtual engagement is sufficient based on sales opportunity and provider needs Lead sales strategy and manage budget for assigned territory as part of a broader regional team Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce Develop profound knowledge in Dental industry to better understand and support providers with their specific needs Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within designated industry and assigned region Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals Set business goals to both forecast and meet sales and credit application performance required for assigned territory Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization Proactively sign-up providers for CareCredit acceptance and Installment/MSF products, acting as a hunter when new opportunities are uncovered Safely and securely manage company digital assets (laptop, tablet, cell phone) Perform other duties, special projects, and attend industry/association trade shows as assigned Qualifications/Requirements: A minimum of 3 years sales experience including 1+ years of Consultative Sales experience Primarily remote with potential to travel up to 30% to attend industry/association trade shows, including weekends, or an occasional in-person practice meetings. Desired Characteristics: Ideal candidate will reside within assigned territory of the states of Virginia, South Carolina and surrounding area BA or BS degree Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook Outside sales experience, Field Sales and Virtual/tele-sales experience Skilled in virtual engagement, data-driven selling - supported by CRM insights Business travel & expense budgeting knowledge Dental Sales experience in the designated industry; proven portfolio ownership (account plans, prioritization) Solution-oriented, consultive, value-based selling experience Medical sales / marketing experience Executive sales, account management, and assigned-territory routing experience Ability to drive field-based growth with strong territory ownership Experience using a CRM tool such as Salesforce Private label credit card and marketing experience Strong finance business/industry acumen, fluency in patient financing Knowledge of customer financial drivers/needs Openness to coaching and ability to learn quickly Customer focused mind set with ability to respond quickly to customer needs Exceptional interpersonal communication skills (written, oral, non-verbal) Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Lead strategic marketing initiatives to drive growth, innovation, and profitability for the credit card portfolio, utilizing data-driven insights and market trends. | Extensive experience in marketing, digital payments, or fintech, with proven leadership, strategic insight, and ability to influence cross-functional teams. | Job Description: Role Summary/Purpose: We are seeking a dynamic and visionary Vice President of Marketing to lead strategic marketing initiatives with a strong emphasis on driving growth and innovation. This leadership role requires a data-driven decision-maker with exceptional strategic insight, communication skills, and the ability to translate complex campaign learnings into actionable business strategies. The ideal candidate will play a pivotal role in shaping the future of our credit card marketing portfolio, ensuring profitable growth while enhancing the customer journey. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Key Responsibilities: Growth Forecasting & Monitoring: Assist in accurately monitoring and forecasting key growth drivers for the credit card portfolio, leveraging data analytics and market trends to inform strategic decisions. Strategic Decision-Making: Lead high-impact decisions that steer marketing initiatives towards achieving business goals, balancing risk and opportunity effectively. Campaign Performance Evaluation: Help lead the PAR process to evaluate campaign effectiveness; incorporate findings to continuously refine and optimize marketing strategies. Competitive Analysis & Customer Experience: Maintain an in-depth understanding of competitive credit card products and market dynamics; identify and pursue opportunities to enhance the overall customer journey and experience. Campaign Strategy & Innovation: Drive cutting-edge, insight-led campaign strategies that fuel portfolio growth, continuously pushing for innovation and creative breakthroughs. Curiosity & Market Leadership: Demonstrate a strong curiosity for emerging trends and technologies to pioneer next-generation marketing experiences that differentiate our offerings. Communication & Storytelling: Employ strong communication, presentation, and storytelling skills to clearly connect campaign learnings, insights, and recommendations to senior leadership and cross-functional teams. Profitability Focus: Develop and optimize marketing strategies with a laser focus on profitability goals; possess a strong understanding of how top-line marketing drivers impact the P&L and long-term business health. Perform other duties and/or special projects as assigned. Basic Qualifications: Bachelor’s degree. In lieu of degree, high school diploma/GED and 8+ years industry experience in credit, digital payments, fintech and digital marketing 5+ years of marketing and/or cobrand, digital, retail client portfolio experience Ability and flexibility to travel for business as required Desired Skills: Proven experience in strategic marketing leadership roles within credit cards, financial services, or related fields. Strong analytical and forecasting abilities paired with sound business judgment. Demonstrated ability to innovate and implement growth-driving marketing campaigns. Excellent communication, presentation, and storytelling skills. Deep understanding of financial metrics and marketing profitability. Collaborative leadership style with the ability to influence and inspire teams and stakeholders. Passion for customer-centric marketing and enhancing user experiences. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

Drive application volume, develop client relationships, and execute in-store marketing strategies to meet sales and customer satisfaction goals. | Requires 3+ years in sales or retail management, client relationship experience, and proficiency with MS Office; travel up to 75%. | Job Description: Role Summary/Purpose: This field sales position is responsible to sell Regional & Club-level client leadership on the benefits of our products so that they will in turn drive product engagement and in club execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to clubs. This role will cover a territory that includes Raleigh, Fayetteville and Wilmington, NC.. ***Position to be based in a home office in North Carolina and requires significant travel to Raleigh, Fayetteville and Wilmington, NC. areas. Company car is provided.***** Essential Responsibilities: Drive application volume to meet/exceed goals - measured as percent increase to Op Plan. Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals. Enhance implementation of in-store marketing programs; conduct on-going training. Develop credit awareness programs with store/market management. Audit signage, point of sale material for compliance purposes and communicate issues accordingly. Support Client Program Manager and client team initiatives. Compile and present results of on-going credit programs; manage travel and marketing budgets. Attend/support store opening and relocation events. Develop and maintain key external client relationships at store, market, and regional levels. Maximize/leverage credit support and commitment at store level. Develop annual marketing plan for stores to support business goals. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management. Minimum of 3 years of field or outside sales experience. Minimum of 2 years Client Relationship Management experience. Minimum of 2 years’ Experience developing presentations and pitching to all levels of management. Proficiency with MS Word, Excel, and PowerPoint. Willing to travel up to 75% of the time Must live in territory. Desired Characteristics: Excellent negotiation and client relationship skills. Openness to coaching and ability to learn quickly. Customer focused mindset with ability to respond quickly to customer needs. Exceptional interpersonal communication skills (written, oral, nonverbal). Private Label Sales and Marketing experience will be a plus. Strong finance business/industry acumen Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Plan and execute risk audit engagements, assess control effectiveness, and communicate findings to leadership. | Minimum 7 years of internal audit experience in financial services, professional certification (CPA, CIA), and ability to travel. | Job Description: Role Summary/Purpose: The VP, Senior Audit Manager - Growth & Risk Management is primarily responsible for planning and executing Risk Audit engagements. This role will participate as a team member responsible for providing objective assessment of risk management practices including governance, and control framework effectiveness. The role is responsible for the execution of audit engagements that entail the review, testing, analysis, and conclusion over the design and effectiveness of the bank's control environment, continuous monitoring activities and validation of corrective actions. Essential Responsibilities: • Contribute to the direction and focus of the Internal Audit team's activities through active engagement in risk assessment, audit planning and continuous monitoring processes. • Assess inherent and residual risks, and control environment with expertise in Risk Management Frameworks and Corporate Governance. • Identify and assess the impact of control deficiencies. • Prepare high quality audit deliverables including planning memorandum, audit programs, working papers, drafts of audit issues, and audit reports. • Ensure effective and efficient execution of audits in conformance with professional and departmental standards, budgets, and timelines. • Maintain high awareness of economic, regulatory, and business risks and issues, taking action to assure required adjustments to risk assessments, audit plans, and audit programs. • Maintain effective working relationship with key business stakeholders. • Research relevant banking, regulation, risk management, and operational topics. • Maintain technical subject matter internal audit competency through ongoing professional development. • Identify meaningful recommendations and serving as a change agent that will make an immediate impact in the subject areas. • Help lead scheduled audits and projects and present findings to senior leadership. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor's degree in accounting, finance, business, or in lieu of degree, 10 years of internal audit / risk management experience. • Minimum 7 years of internal audit experience within the financial services (i.e., consumer banking, credit cards) industry. Proven experience in risk and control theory, and professional auditing practices including internal auditing standards and requirements as set out by IIA. • Experience leading high-performance teams; coaching and developing talent. • Experience working independently on multiple assignments, with minimum supervision, while effectively supporting teamwork and achievement of team objectives. • Currently holds or is actively pursuing CPA, CIA, or other relevant professional certification. • Ability and flexibility to travel for business as required Desired Characteristics: • Minimum 8 - 10 years working in internal audit or equivalent experience in Big 4 accounting. Knowledge and experience general purpose and private label credit card products and processing. • Knowledge and experience with regulatory risk management requirements and related guidance. • Prior experience auditing, examining, or working in a financial/regulatory environment. • Experience interacting with regulators and auditors strongly preferred. • Knowledgeable and experienced in control theory and professional auditing practices. • Ability to effectively integrate business, operational, technological, and financial components into audit work performed. • Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues. • Understands all relevant business technologies and their impact to the control environment. • Strong written and verbal communication skills to deliver to line management high quality, actionable feedback on a variety of audit related issues. • Strong analytical, risk management, and problem-solving skills. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Internal Audit

Lead and develop marketing strategies and materials to support business development and growth initiatives, collaborating across functions and managing multiple deals. | Extensive senior leadership experience in marketing, business development, or client marketing within the financial services or related industries, with proven ability to influence C-suite stakeholders and manage cross-functional teams. | This a Full Remote job, the offer is available from: California (USA) Job Description: Role Summary/Purpose: The VP, Business Development Marketing will represent the marketing and growth organization in assigned platforms in all aspects of the business development process. Working collaboratively with the business development, finance, technology, credit, and growth organizations, this individual will develop and implement marketing strategies and tactics to achieve Synchrony new business growth metrics as well as win, renew, and launch new deals. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Lead marketing efforts from Pre-Deal Assessment (PDA), RFP development, ideation, value proposition recommendations, and portfolio growth drivers for all assigned platforms’ new prospects in the pipeline. • Cross-functionally lead the management presentation process, including development of demos, research, video production, PowerPoint presentations, and creative execution. • Develop and maintain strategic, on-point, off-the-shelf, and customizable RFP content and management presentation slides within the content library to support ongoing platform needs. • Collaborate closely with business development teams to finalize and tailor management presentations, ensuring alignment with prospect objectives and deal strategy. • Partner with client teams to renew and strategically grow existing partnerships. • Collaborate closely with platform CMOs and business development leaders; engage with senior stakeholders across Synchrony and prospect organizations. • Develop comprehensive marketing plans from the ground up for each prospect, detailing projected growth metrics (including new accounts and spend per active customer) and marketing funding requests to serve as critical inputs for pricing models. • Understand and incorporate prospects’ key business objectives, strategic vision, and marketing calendars into the sales process to achieve set objectives. • Evolve Synchrony’s storytelling in the business development process to align with roadmap capabilities and next-generation growth initiatives. • Partner with Platform CMOs, Marketing, Analytics, Consumer Engagement, and Brand teams to develop and own data-backed case studies, integrating business cases, branding, insights, digital customer experience, and ACE initiatives into cohesive go-to-market marketing pitches and deal materials. • Upon notification of program win, lead initial marketing program launch activities until the dedicated client team is hired and fully in place. • Serve as platform marketing subject matter expert (SME) in prospect working sessions to address marketing and growth-related questions. • Manage multiple business development deals concurrently, consistently delivering high-quality marketing materials and strategies within tight deadlines to support successful deal outcomes. • Represent and present Synchrony as needed in management presentation processes. Qualifications/Requirements: • Bachelor's Degree; OR in lieu of degree, a minimum of 10 years of Business Development or Marketing experience in the financial services industry • 8+ years of Client Marketing (B2B or B2B2C) or Business Development Marketing experience in the financial services industry • Experience working with Synchrony, one of its client partners, or a competitive company. • 5+ years of experience to include: • Experience with marketing, organizational, and decision-making responsibilities • Understanding of business development processes • Cross functional team leadership experience Desired Characteristics: • Advanced degree (MS, MBA) preferred. • Experience with PLCC, co-brand and installment lending across both digital and non-digital channels. • Outstanding communication and relationship-building skills with a proven ability to independently present and influence internal and external C-suite executives at the highest levels, demonstrating autonomy and confidence to manage multiple high-stakes meetings without close supervision. • Strong cross-functional aptitude across finance, technology, credit, marketing, and growth organizations, able to articulate Synchrony’s differentiators holistically. • Strategic thinker with the ability to develop and implement actionable plans that drive measurable business results. • Skilled in strategic storytelling to craft compelling, differentiated narratives aligned with business goals and growth objectives. • Deep consumer finance and related industry experience, including value proposition development and new product innovation processes from ideation through go-to-market execution. • Direct marketing expertise spanning both acquisition and loyalty/lifecycle channels. • Strong problem-solving skills with demonstrated ability to evaluate complex situations using multiple information sources to make informed decisions. • Proven growth marketing leadership, combining analytical and creative skills with significant exposure to consumer-facing programs and products. • Outstanding written and oral presentation skills, confident in delivering messages effectively to diverse audiences. • Exceptional project and time management skills essential for success in a highly deadline-driven environment; skilled at managing multiple priorities effectively. • Positive energy and resilience with demonstrated ability to maintain focus and effectiveness while working through ambiguity, uncertainty, and deal losses. • Experience managing organizations and professionals, with a minimum of 3 years of managerial responsibility. • Collaborative working style and comfort operating within a matrixed, decentralized structure. • Proficiency in PC applications, including MS Office Suite or equivalent software. Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing This offer from "Synchrony" has been enriched by Jobgether.com and got a 72% flex score.

Lead and develop a global team to design, implement, and validate collections and recovery contact strategies, ensuring compliance and process excellence. | Minimum 10+ years of financial services or collections experience, with at least 5+ years in management, and experience managing global teams and software development processes. | JOB_POSTING-3-77887-7 Job Description Role Summary/Purpose: Synchrony is looking for a dynamic and innovative leader capable of rethinking existing processes and working smarter to deliver the design, testing, implementation and validation of collections and internal recovery contact strategies for all of Synchrony’s platforms (businesses), clients and products. In 2025, the Collections Strategy Delivery team triggered >1 billion customer communications (emails + SMS / text + calls + letters). The VP, Collections Strategy Delivery Leader is also responsible for supporting strategic initiatives (including new client introductions, new product introductions, conversions, deconversions) and for critical, regulatory sensitive sub-processes such as right to cure, delinquency-based closure, and delinquency-based charge-offs. The role is responsible for leading and developing a global team of 36 employees (19 U.S. and 17 India). This role reports to the SVP, Collections & Recovery Strategy within the Credit organization. Essential Responsibilities • Design, test, implement and validate collections and internal recovery contact strategies for the email, SMS / text, phone (dialer, dialer messaging, outbound IVR) and letter channels. The scope may be expanded to include implementation of other collections contact strategies (e.g., skip). The Collections Strategy Delivery team utilizes multiple platforms and tools including Fiserv, Rules, Strategy Manager (Experian PowerCurve), SAS, Jira and Tableau and works with several internal teams and vendors. • Lead the capacity management and prioritization of all Collections Strategy Delivery work and communicate to key stakeholders. Create and implement robust and transparent prioritization and scheduling processes that enable customers to understand available capacity, prioritize new work and obtain accurate scheduled implementation dates. • Lead Collections Strategy Delivery support for strategic initiatives (including new client introductions, new product introductions, conversions, deconversions) and infrastructure initiatives (e.g., cloud migrations for system of record and analytics). For conversions, the team owns all collections-related mapping and coding. • Develop future state vision, roadmap and organizational design to reach future state, review with management and key stakeholders, and then drive implementation with regular progress reviews. • Lead Collections Strategy Delivery work for Synchrony Prism including (1) how to get new scores and attributes from source systems to decisioning platforms faster and (2) process automation opportunities. • Own the Level 3 (L3) Collections Strategy Delivery process including validating Critical to Compliance (CTC) mapping and updating the Risk Assessment Questionnaire (RAQ) and Process, Risks & Controls Self-Assessment (PRCSA). Prevent, detect and remediate issues. • Ensure accounts are closed due to delinquency and charged-off in accordance with Synchrony credit policy. • Own and manage the implementation and execution of global exclusions for all collections work strategies. • Lead the development / build and validation of all new collections strategy emails. • Own collections queue management (~900 different queues utilized by collections process owners and strategies). Responsible for reclassification and site placement of all delinquent accounts. • Develop and run daily exception reports to ensure collections strategies are being executed correctly and partner with business and IT to investigate and resolve any production issues. • Provide “expert case” support that includes researching any questions or potential issues identified by Collections Strategy, Recovery Strategy or other teams. • Identify, prioritize and sponsor process improvement projects. • Ensure robust governance, processes and controls are in place. Ensure compliance with applicable laws, regulations and company policies including for complex, regulatory sensitive processes such as right to cure, delinquency-based account closure and delinquency-based charge-off. • Partner with Legal, Compliance, Fair Lending and other groups to complete gap assessment for new laws, regulations and regulatory guidance and, if necessary, lead and implement changes to ensure compliance. • Ensure design, test, implementation and validation processes are reliable, sustainable, repeatable and auditable. Ensure team has documented procedures and job aids, robust change control, separate development and validation resources, and proper automation/code documentation & controls. Support regulatory exams, internal audits and second line of defense reviews as required. • Lead selection of development methodologies, processes, tools (e.g., Jira) and infrastructure. • Serve as business customer for all Strategy Manager (Experian Power Curve decision engine) upgrades and changes, including coding, testing, and validating all application changes. • Monitor daily collections inventory and investigate and resolve any issues (ex. sudden unexpected changes in dialer download volumes). • Manage closed loop feedback process to make Collections Operations team aware of any associate errors that cause accounts to be misdirected. • Perform other duties and/or special projects as assigned Qualifications/Requirements • Bachelor’s degree with a minimum 10+ years of financial services or collections experience or, in lieu of a Bachelor’s degree, 14+ years of financial services or collections experience • 5+ years of management experience • Ability and flexibility to travel for business as required Desired Characteristics • Credit card or unsecured consumer lending experience • Collections experience • Experience managing software development, coding or configuration • Experience with agile software development or agile project management • Experience as a manager of managers • Experience managing global multi-site teams • Demonstrated ability to build and lead high performing teams • Strong leadership with the ability to manage tight deadlines with a process focus • Strong relationship building, communication (verbal, written) and influencing skills; must be able to communicate with and influence executives • Process ownership and issue management experience Grade/Level: 14 The salary range for this position is 170,000.00 - 290,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Credit

Perform validation and assessment of credit and fraud strategies, translate documentation into SAS code, and communicate findings to stakeholders. | Requires 4+ years in consumer credit/risk analytics, proficiency in SAS/SQL, and experience with credit risk validation. | Job Description: Role Summary/Purpose: Partner with Credit and Portfolio stakeholders to provide credit risk oversight on the entire credit lending and product development lifecycle of the PayPal and Venmo portfolios which includes: assessment of credit risks in new strategies and changes to existing strategies, new products and offers, immaterial/material changes into the program agreement, validation of existing credit and fraud strategies and identify portfolio emerging risk. Outcomes are provided to stakeholders across the Credit and Fraud Strategy and Portfolio Credit teams. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Perform independent validations of existing credit and fraud strategies and related NMT to gauge efficaciousness of criteria and performance of champion/challenger strategies where applicable, compare expected versus actual results, confirm proper implementation, accuracy/completeness of existing documentation and appropriateness of strategy monitoring. Leverage advanced technical expertise to translate documentation of credit/fraud strategy criteria into SAS code to complete the validation. Document results of validations to produce detailed ‘white paper’ reports that will ultimately be shared with first, second, and third line stakeholders, regulators and Senior Leadership and be leveraged to drive quality improvement opportunities across reviewable strategies. Lead validation results meetings by effectively communicating findings and recommendations to credit strategy leadership team, solicit feedback and publish final reports. Maintain timelines and feedback loop with Strategy teams to ensure all applicable findings in eGRC system are mitigated as per the chosen timeline. Participate in the independent assessment of new Acquisition & Early Lifecycle, Account Management and Fraud strategy proposals, as well as requests to modify existing strategies as part of both the joint SYF / PayPal / Venmo Working Groups as well as the SYF-only Working Group sessions and provide effective challenge and insights while communicating material risks. Where applicable, perform ad-hoc or deep-dive analyses to better understand the materiality of concern with regards to new strategy proposals or modifications. Execute periodic portfolio conformance reviews on the PayPal/Venmo portfolios. Support the broader Credit Strategy Validation (CSV) team by maintaining the PORAS (Perpetual Oversight Risk Automation Suite) platform, including coding, and inserting completed validations into the automation system and investigating alerts triggered within the platform. Monitor credit risks in the portfolio and emerging risks with new products and technologies. Assist with concurrent assessment of any material changes to deal and new products. Responsible for directly interacting with and providing feedback to the PayPal/Venmo portfolio credit team. Monitoring of portfolio and highlighting emerging credit risks. Liaise with CRMO functional leaders to share assessments, risks and insights. Work with other Risk functions across the second line of defense, including Model Risk Management, Operational Risk, Risk Testing and Compliance to increase awareness of validation results, create synergies and avoid redundancies. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s Degree AND 4+ years’ experience in a consumer credit/risk analytics role; OR, in lieu of Bachelor’s degree, 7+ years’ experience in consumer credit/risk analytics role. 3+ years’ experience with SAS/SQL or other transferable logic based programming. Strong oral and written communication skills with impact and influence. Strong understanding of the consumer credit lending lifecycle and card programs. Ability and flexibility to travel for business as required Desired Characteristics: Bachelor’s Degree in a STEM related or Business field. MBA or Master’s degree in a STEM field. Demonstrated ability to manage multiple projects, organize work flow, and prioritize work assignments. Advanced reasoning skills in conjunction with an intimate understanding of how our strategy systems work and how their outflows tie into the data warehouse. Elevated aptitude in deciphering and interpreting strategy documentation and criteria and the ability to translate that into independently created logic. Commercially effective and collaborative across teams and functions. 5+ years’ experience with SAS/SQL, Python, R, or other transferable logic-based programming. Experience with data visualization tools such as Tableau. Intermediate EXCEL skill-set. Curiosity and the ability to learn new concepts. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Leading credit risk management and strategy for a major consumer lending portfolio, ensuring risk and growth balance. | Over 12 years of experience in consumer risk management, with leadership experience and proficiency in data analytics tools like SAS/SQL. | Job Description: Role Summary/Purpose: The SVP, Chief Credit Officer H&A Platform will spearhead the credit management efforts for all Home & Auto clients. The CCO will play a critical role in leading the credit strategy, risk management, and decisioning framework for Synchrony’s home and automotive lending portfolios. This executive will ensure the platform’s credit quality aligns with corporate risk appetite while supporting growth ambitions and delivering an exceptional customer experience. Key responsibilities include ensuring the financial integrity of deal pricing by managing credit and fraud loss exposures and delivering targeted returns for H&A clients. The role encompasses comprehensive credit and operational risk assessments, delinquency and loss mitigation strategies, portfolio performance monitoring, and active contribution to credit and fraud strategies within Acquisition and Account Management functions. As the primary credit risk liaison, this role collaborates closely with H&A platform clients, the Home & Auto Platform CEO, and commercial leadership to align credit risk strategies with overall business objectives. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Responsible for managing portfolio credit and fraud losses as well as portfolio returns Provide the guidance to all H&A portfolio credit managers in managing credit and fraud losses and driving prudent growth for SYF and our clients Work closely with the partners to minimize both Synchrony’s and the partners’ risk, while continuing to grow all H&A clients. Oversee and lead all credit related activities that support both the business development team and pricing team for all potential prospect clients and existing renewals across all SYF clients Work effectively in the cross functional leadership team to drive prudent growth and client satisfaction delivering safety and soundness in all H&A clients. Prepare and deliver client facing and leadership team presentations to facilitate informed decisions. Coordinate planning cycle with client teams to ensure consistency in business plans Responsible for providing clear guidance to the organization on risk appetite and prudent growth. Maintain effective and credible challenge of critical decisions and business processes. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree and 12+ years of experience in consumer risk management, credit management, or similar role; in lieu of a degree 15+ years of experience in consumer risk management 10+ years’ leadership experience in enterprise portfolio credit risk management for consumer accounts 4+ years of experience interacting and engaging with clients/partners directly or via strategy design and deployment to achieve business objectives 7+ years of experience guiding development of Consumer Credit Risk Strategies 2+ years of experience with SAS/SQL or other data analytics tools 8+ years’ experience managing professionals Significant travel required (may be 50%+) Ability and flexibility to travel for business as required Desired Characteristics: Master's Degree or MBA with advanced analytic focus, or equivalent Strong overall knowledge of card business including risk, collections, operations, marketing and finance – to understand integration of and impact on credit decisions Strong Financial Analysis skills; ability to assess/understand the impact of credit and underwriting decisions and implementation on portfolio performance Experience leveraging data to engage, influence and share a compelling story to various levels within the organization and with the client Effective leadership and talent management Ability to communicate clearly and leverage critical thinking Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area Familiarity with consumer and commercial lending products and practices Experience operating at a strategic level as part of a senior leadership team Strong industry and business knowledge including fundamental knowledge of P&L and Credit Products and Lifecycle Grade/Level: 16 The salary range for this position is 235,000.00 - 390,000.00 USD Annual. This position is also eligible for an Annual Incentive Plan target of 30% of salary and an Annual Equity target of 30% of salary. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

Lead and architect consumer banking and credit servicing applications, influence agile teams, drive CI/CD strategies, ensure compliance and operational excellence, and mentor developers. | Bachelor's degree or equivalent with 6+ years software engineering experience, 5+ years application development, expertise in Spring Boot, microservices, cloud native architecture, CI/CD, and strong problem-solving and leadership skills. | JOB_POSTING-3-75054-11 Job Description Role Summary/Purpose: The Assistant Vice President, Principal Engineer craves working in a hands-on system design and architecture environment and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution and event-driven architecture, microservice architecture, cloud technologies and the ability to influence and lead a team are musts. This AVP will lead the development and the life cycle management of our consumer bank and credit servicing applications by creating and developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our technical experts and team leaders. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training, and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • Influence many agile development teams through all phases of the Agile development life cycle through SAFe • Implement new technologies and assist developers as they migrate to new technologies • Architect applications across the full stack, experience in PCF, Cloud Native Application Architecture, Microservices ecosystem, J2EE, Spring Java, and RESTful API’s, GraphQL APIs are a must. • Design data models to support complex business processes • Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. • Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps. • Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command • Ensure compliance with architecture, security and technology standards set by Synchrony • Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. • Participate in Agile scrums consisting of cross-functional teams • Lead Agile sprints as the technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews • Ensure application code quality through development, test, and QA • Participate in addressing root cause analyses, incident reports and provide direction in problem resolution • Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes • Passionate about the latest technologies, open-source projects and languages • Provide 24x7 on-call support periodically throughout the year • Identify ways to increase efficiency and improve system performance • Work with third party vendors to develop software and/or integrate their software into the company's products • Perform other duties and/or special projects as assigned Qualifications/Requirements • Bachelor’s degree and a minimum 6 years of experience with software engineering OR, in lieu of degree, High School Diploma/GED 8 years of experience with software engineering. • Minimum 5 years of application development experience. • Spring Boot and Spring Cloud development background. • Critical Thinking, creativity and problem-solving skills Desired Characteristics • Experience building and consuming web services via SOAP and REST • Expertise with continuous integration environments • Experience with writing unit, integration, and UI test cases • Deep experience with responsive web design principles and cross device support • Strong experience with Pivotal Cloud Foundry • Knowledge in using Splunk for production support. • Experience with Database Architecture, Modeling, and familiarity with MySQL & SQL • Familiarity with JSON, REST and XML based web services • Working knowledge of the overall mobile industry • Excellence in technical communication with technical and non-technical peers • Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies • Desire to work in a dynamic, fast paced environment • Experience developing and supporting financial/banking applications • Excellent interpersonal skills with ability to influence clients, team members, management, and external groups. • Excellent attention to detail in a team environment • Strong oral and written communication, analytical and problem-solving skills • Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact, and resolution options. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Information Technology

Lead and unify enterprise-wide consumer remediation initiatives, design delivery frameworks, manage risk and governance, and serve as liaison for senior escalations. | 7+ years consumer servicing leadership, 8+ years leading large strategic initiatives, 5+ years in regulated financial services, strong leadership and communication skills, and ability to work in hybrid settings. | Job Description: Role Summary/Purpose: The VP, Remediation Coordination Leader is responsible for the end-to-end delivery of all consumer remediations across the enterprise. This influential leader is accountable for the results of remediation initiatives that span multiple business functions and is a central contributor to the overall remediation strategy. The VP will be responsible for unifying and expanding a previously decentralized team, setting the vision for remediation delivery, and championing organizational alignment and continuous improvement. In this role, you will design, implement, and continually enhance a standardized delivery framework for consumer remediation, leveraging agile principles to drive adaptability and efficiency. You will build and reinforce effective monitoring and escalation processes, establish regular and transparent stakeholder communications, and ensure the timely and consistent execution of remediation efforts. As the key liaison for all senior-level and governance-related escalations, this position requires exceptional leadership, strategic thinking, and a strong ability to partner across all levels of the enterprise to influence outcomes and drive the remediation agenda forward. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Provide visionary leadership to an organization made up of multiple teams representing each key functional area, ensuring strong collaboration, accountability, and alignment. Unify and scale a decentralized remediation function into a high-performing, collaborative, enterprise-wide team. • Serve as the enterprise expert in the delivery of complex, cross-functional remediation initiatives, accountable for successful outcomes across the organization. • Architect, build, and refine the delivery framework for all consumer remediation initiatives, incorporating agile methodologies to enable rapid adaptation, transparency, and continuous improvement. • Establish and oversee comprehensive monitoring and escalation protocols to proactively identify risks, resolve issues, and facilitate effective governance. • Ensure consistent, timely, and transparent updates to all relevant stakeholders, enabling alignment, trust, and shared accountability. • Effectively resolve competing priorities across multiple business functions, using a combination of creative problem-solving and diplomacy to achieve optimal outcomes. • Develop innovative strategies and processes to support the new remediation policy, fostering an environment of change management and ongoing process optimization. • Act as the principal liaison for all senior-level escalations and governance-related issues, representing remediation in leadership forums and executive discussions. • Collaborate closely with cross-functional stakeholders and senior executives to drive best-in-class remediation outcomes and champion organizational change. • Support regulatory, Internal Audit and various oversight and governance requests. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor's degree in Business Management, Operations, or related discipline with 7+ years of consumer servicing leadership experience; in lieu of degree, minimum of 11+ years of experience in consumer servicing leadership • 8+ years of experience leading large strategic initiatives and transformative projects • 5+ years of experience in a heavily regulated financial services environment • Flexibility to be available for in person engagement activities such as business or team meetings, hosting round tables; as well as remote events as needed. • Ability to travel up to 10% of the time, if needed. Desired Characteristics: • Remediation Experience • Demonstrated success in leading cross-functional teams and managing large-scale projects within a highly regulated industry • Strong knowledge and experience in the Banking industry • Experience with control & risk frameworks • In-Depth experience working with Regulatory Requirements • Experience working in an Agile environment • Ability to deal with complexity and ambiguity and help teams set direction and resolve conflicts • Action and detail oriented, excellent organization and prioritization skills • Strong communication and presentation skills, with the ability to interact at all levels with both internal and external stakeholders • Strong leadership and influencing skills • Demonstrated ability to work with third party vendors and solution providers • Proven ability to direct employees across multiple locations and operations and work in a matrix-type organization. Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Lead and optimize marketing strategies and campaigns for a retail credit program across multiple brands, collaborating cross-functionally and managing performance metrics to drive growth. | Bachelor's degree or equivalent with 10+ years marketing experience in credit card/financial services, 5+ years growth marketing leadership, digital financial product delivery, payments or credit card product management, and ability to travel ~25%. | Job Description: Role Summary/Purpose: The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program that includes multiple retail brands. This role will be responsible for partnering with the VP, Chico’s FAS Marketing Leader on the development and implementation of marketing strategies and tactics to achieve this retail credit programs business objectives along with Synchrony growth metrics. This position will focus on executing, analyzing and optimizing all marketing campaigns and the development of the overall marketing plan across all channels. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with business and client team to co-lead, develop, implement, and monitor dynamic annual growth strategies and plans. Collaborate cross functionally. Establish and develop key relationships at clients organization. Understand and incorporate clients’ key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. Optimize marketing spend and pursue additional funds to meet growth goals. Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. Manage multi-channel acquisition, lifecycle and world campaigns. Tracking industry trends, competitor’s and customer experience metrics. Ensure program profitability and penetration through continued enhancements. Monitor & manage performance of all key credit and marketing metrics vs. plan. Assist in the development of the Synchrony Financial planning cycle. Push for cutting edge thinking and agenda. Bring a curious approach to learning this new client and their consumers. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 10 years of marketing experience in the credit card or financial services industries. A minimum of 5 years of marketing experience to include (can be concurrent): 5 years of growth marketing leadership with exposure to consumer-facing programs and products 5 years of experience with developing and delivering financial services products via digital channels 5 years of experience in payments or general-purpose credit card product management Ability to travel as needed (~25%) Must work East Coast Hours Desired Characteristics: Advanced degree (MS, MBA). Marketing experience in the credit card or financial services industries. Collaborative style and approach with comfort working in a matrixed, decentralized structure. Outstanding communications, relationship building, influencing and collaboration skills. Strategic thinking with ability to develop and implement actionable plans to drive business results. Consumer finance experience and related industry experience. Direct marketing experience with both acquisition and loyalty/lifecycle channels. Proven ability to partner and communicate effectively with all levels of the organization. Demonstrated project management skills. Experience managing customer loyalty programs. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program across multiple retail brands. This role involves executing, analyzing, and optimizing marketing campaigns while developing the overall marketing plan across all channels. | Candidates must have a bachelor's degree or equivalent experience, with at least 10 years in marketing, including 5 years in growth marketing leadership and experience in financial services. Strong communication, strategic thinking, and project management skills are essential. | Job Description: Role Summary/Purpose: The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program that includes multiple retail brands. This role will be responsible for partnering with the VP, Chico’s FAS Marketing Leader on the development and implementation of marketing strategies and tactics to achieve this retail credit programs business objectives along with Synchrony growth metrics. This position will focus on executing, analyzing and optimizing all marketing campaigns and the development of the overall marketing plan across all channels. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with business and client team to co-lead, develop, implement, and monitor dynamic annual growth strategies and plans. Collaborate cross functionally. Establish and develop key relationships at clients organization. Understand and incorporate clients’ key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. Optimize marketing spend and pursue additional funds to meet growth goals. Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. Manage multi-channel acquisition, lifecycle and world campaigns. Tracking industry trends, competitor’s and customer experience metrics. Ensure program profitability and penetration through continued enhancements. Monitor & manage performance of all key credit and marketing metrics vs. plan. Assist in the development of the Synchrony Financial planning cycle. Push for cutting edge thinking and agenda. Bring a curious approach to learning this new client and their consumers. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 10 years of marketing experience in the credit card or financial services industries. A minimum of 5 years of marketing experience to include (can be concurrent): 5 years of growth marketing leadership with exposure to consumer-facing programs and products 5 years of experience with developing and delivering financial services products via digital channels 5 years of experience in payments or general-purpose credit card product management Ability to travel as needed (~25%) Must work East Coast Hours Desired Characteristics: Advanced degree (MS, MBA). Marketing experience in the credit card or financial services industries. Collaborative style and approach with comfort working in a matrixed, decentralized structure. Outstanding communications, relationship building, influencing and collaboration skills. Strategic thinking with ability to develop and implement actionable plans to drive business results. Consumer finance experience and related industry experience. Direct marketing experience with both acquisition and loyalty/lifecycle channels. Proven ability to partner and communicate effectively with all levels of the organization. Demonstrated project management skills. Experience managing customer loyalty programs. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

As a software engineer intern, you will research and help identify solutions for complex technical challenges while developing solutions using cutting-edge technologies. You will also support integration and system-level testing and document solutions through various methods. | Candidates must be currently pursuing a Bachelor's degree in Computer Science and have strong fundamentals in computer science principles. A good understanding of various technologies and frameworks, as well as exposure to agile methodologies, is also required. | Job Description: Role Summary/Purpose: At Synchrony, a software engineer internship allows you to gain experience while you are still pursuing your degree. Your responsibilities as an intern include learning how to code, test and document changes for enhancements and new functionality of software programs, being part of agile team, and helping to implement strategic ideas through innovative solutions. Your other duties as a software engineer intern include learning the overall technology landscape and understanding the processes and methodologies that we have in place at Synchrony for implementing and managing enterprise level solutions. Essential Responsibilities: Research and help in identifying solutions for complex technical challenges. Develop solutions using cutting edge technologies and frameworks. Work on Proof-of-Concepts to support challenging technical issues. Document and demonstrate solutions by developing flowcharts, layouts, diagrams etc. Support integration and system level testing. Perform other duties and/or special projects as assigned Qualifications/Requirements: Currently pursuing Bachelor’s level degree in Computer Science. Strong Computer Science fundamentals in OOAD, design patterns, data structures, and algorithms Good understanding of Spring, JEE technologies, REST API and UI technologies and frameworks Awareness of JavaScript front-end frameworks like Angular and React. Awareness of microservice architectural patterns and design. Exposure to agile methodologies. Desired Characteristics: Strong desire to learn. Critical thinking and creativity Good problem-solving skills from a data, software, and technical standpoint. Good research, writing and communication skills. Be able to work well in a team environment Grade/Level: 07 The hourly rate range for this position is $23.00 - $34.00 USD Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

Lead and develop data engineering applications and teams, design and implement ETL pipelines on big data platforms, collaborate with cross-functional teams, and drive technical standards and program delivery. | Bachelor's degree in Computer Science or related field with 4-9 years of experience in large scale data environments using technologies like Ab Initio, Spark, Hive, Kafka, and AWS, plus leadership experience in a Scaled Agile framework. | JOB_POSTING-3-74299-8 Job Description Role Summary/Purpose: We are looking for a AVP Principal Data Engineer to lead the development of consumer-centric low latency analytic environment leveraging Data technologies and transform the legacy systems. This role is an exciting, fast-paced, constantly changing, and challenging work environment, and will play an important role in resolving and influencing high-level decisions across Synchrony. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • Design, develop and lead data engineering applications in highly agile and fast-moving teams. • Lead a data engineering team and roll up the sleeves to individually contribute when required. • Implement ETL/ELT on a big data platform (Cloudera Hadoop cluster) / Container using Ab Initio, Spark, Hive, Kafka, RDBMS(Oracle, MySQL), NoSQL databases(Cassandra), and public cloud solutions. • Responsible for design, development, testing oversight and production implementation. • Experience with batch and real-time data pipelines in a DevOps environment using Ab Initio and Spark. • Work closely with Product owners, Product Managers, Program manager, scrum masters in a Scaled Agile framework. • Partner with architects to efficiently design data applications with scalability, resiliency and speed. • Lead data engineering team to drive program delivery. • Drive technical development and application standards across enterprise data lake and data warehouse. • Accomplish results by communicating expectations; planning, monitoring, and appraising results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. • Collaborate across cross-functional teams to improve and deliver on business objectives and priorities. • Apply technical knowledge, industry experience, expertise, and insights to contribute to the development & execution of Engineering capabilities. • Stays up-to-date on latest trends in data engineering, recommends best practices, develops innovative frameworks to avoid redundancy by promoting automation. • Mentor and coach the team to promote Synchrony values and culture. • Perform other duties and/or special projects as assigned. Qualifications/Requirements • Bachelor's degree preferred with a concentration of study in Computer Science, Engineering or related field and 4 to 5 years of work experience with ELT/ETL/Data warehousing, large scale Data environments e.g., Cloudera and public cloud (AWS preferred) using Ab Initio, Spark, Hive, Kafka, RDBMS (Oracle, MySQL) • In lieu of a degree, a certification in related field and 8 to 9 years of work experience with above mentioned exposure to large scale data environments. Desired Characteristics • Prior experience as a Data Engineering Technical Lead leading team in Scaled Agile framework. • Strong experience and deep understanding of ETL, data warehousing, data lakes (Hadoop & Spark) and analytics concepts. • Experience owning multiple mission critical applications on data platform. • Experience with batch and real-time data pipelines in a DevOps environment. • Must be willing to work in a fast-paced environment with globally located Agile teams working in different shifts. • Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders. • Excellent written and oral communication skills. Adept and presenting complex topics, influencing, and executing with timely /actionable follow-through. • Experience in designing ETL pipelines to enable automated data load into AWS S3 & Redshift. • Prior work experience in a Credit Card/Banking/Fin Tech company. • Experience dealing with sensitive data in a highly regulated environment. • Demonstrated implementation of complex and innovative solutions. • Articles and publications in the field of data engineering. • Nice to have AWS Solution Architect/Data Engineer certification. • Be the captain of the team, led by example, go beyond the boundaries, motivate, and a team player. Grade/Level: 11 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Information Technology

Drive adherence to finance governance standards by managing issue management, risk assessments, change management, and monitoring activities across the finance organization. | Bachelor's degree or equivalent experience, 4+ years in governance, risk and control roles with issue management, audit or first line risk experience, strong communication and multitasking skills. | JOB_POSTING-3-74180-13 Job Description Role Summary/Purpose: The AVP Finance Risk & Controls (Governance) will be part of a new first line of defense centralized team who are responsible for driving compliance with the Governance standards across the Finance organization which will include (but not limited to) Issues & Incident Management, Risk & Control Self-Assessment, Change Management and a variety of Monitoring and Reporting on risk and governance activities and results. Additionally, the successful candidate will be helping to drive the stand up of the new centralized operating model across Finance and supporting our Finance colleagues on that journey. The successful candidate for this role is an individual with strong verbal and written communication skills with individuals of various levels in the organization, skilled attention to detail, have the ability to manage through influence and be an expert multi-tasker. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • This role has primary responsibility for delivering a centralized Finance Governance Model by driving adherence, providing expertise, and standardizing execution of enterprise-wide governance programs to the Finance Organization. • Key deliverables will relate largely to Issue & Incident Management with aspects of Risk Assessment & Change Management, Monitoring and Reporting. • Aspects of Issue Management deliverables will include but are not limited to the delivery of process improvements; standardizing the documentation, challenging root cause, assuming ownership of coordinating issue administration, supporting and project managing cross functional discussions and complex issues, data and trend analysis, assessing the impact of cross functional issues on Finance, the reporting of emerging issues, open issues, trend analysis, status and preparing materials for forums/committees. • Aspects of Risk Assessment & Change Management will include facilitating the completeness of the Process Universe of process, risks and controls, challenging and reporting on the results of Risk and Control Assessments, embedding and facilitating risk identification as part of Change initiatives and maintaining and facilitating the controlled maintenance of Models, Non-Models, Policies and Procedures. • Aspects of Monitoring and Reporting will include supporting and facilitating Finance to maintain relevant metrics to monitor governance activities and risks, escalation as needed and having an aggregated view of the governance and risk results across Finance. • The role will work with matrixed Governance representatives across Finance and be an individual contributor. • The role will overall support Finance to drive effective risk identification and management of compliance or operational risks and connect Governance programs outputs within Finance for ensuring that Risk Assessments and Monitoring & Reporting is complete. • Establish effective relationships with all operational areas including, but not limited to Compliance, Operational Risk, Cross functional 1st Line Governance teams, Internal Audit, etc. at the leadership level and other supporting levels. • Work directly with 1st Line Governance counterparts (Technology & Operations, Growth, Sales, Credit, & Growth etc.) in coordination on Issue Management, RCSA, Change Management standards and activity needs (not limited to). • Coordinate the activities required to support various committees, ensuring applicable presenters are scheduled to speak as well as completed materials are provided to the appropriate committee coordinators. • Support the development of Finance specific policy, procedures, job-aids and training as it pertains to the evolution of the team and activities. • Support the delivery of webinars and training that build understanding and delivery within the Finance Function. • Given the establishment of the team and operating model, additional responsibilities may include assisting with other governance responsibilities such Exam Support, Supplier oversight, Surveillance Testing and Quality Assurance work. Qualifications/Requirements • Bachelor’s degree in Finance or Accounting or related business field or in lieu of degree, 8 years equivalent experience in a regulated Financial Services organization or External/Internal Audit within Financial Services practice • 4+ years of experience in Governance, Risk and Control role which included Issue Management responsibilities, RCSA and Monitoring and Reporting activities (can be concurrent) • Internal or External Audit and/or first line risk and control experience Desired Characteristics • Strong attention to detail and superior writing and editing experience and skills • Ability to drive results independently and prioritize multiple workstreams • Strong presentation and confidence in leading group meetings • Demonstrated great verbal and written communication skills and ability to work cross functionally • Understanding of Finance systems & processes • Demonstrated knowledge and understanding of relevant legislation, regulations, and policies • Direct experience in a role requiring communicating with middle management levels in a regulated environment • Strong attention to detail, analytically minded, excellent documentation skills and effective multi-tasker • Ability to manage multiple competing initiatives, drive process improvements and deliver results within deadlines with a focus on accuracy and attention to detail Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Finance

Lead and provide technical leadership for IAM programs including secrets management, privileged access monitoring, and compliance assurance, while developing strategic roadmaps and collaborating across business units. | 8+ years IT experience with 5+ years leading engineering teams in IAM or related security functions, hands-on technical expertise with IAM tools, Agile experience, and strong communication and strategic planning skills. | JOB_POSTING-3-74168 Job Description Role Summary/Purpose: We are seeking an accomplished candidate for the role of VP, Technical IAM Programs, to lead and drive complex technical initiatives across our Identity and Access Management portfolio. This role focuses on developing automation solutions, operationalizing security controls, and leveraging existing IAM technology stacks to enhance security posture and regulatory compliance. The ideal candidate will bring a strong technical foundation with hands-on experience in code interpretation, troubleshooting, and solution architecture. As a strategic leader, you will guide a team of engineers, collaborate across multiple business units, and align technical programs to organizational goals within domains like Secrets Management, Privileged Access Monitoring, and Compliance Assurance. Exceptional communication skills and the ability to create and execute strategic roadmaps are vital. The role demands a proactive, self-organized leader who excels in managing complexity and cross-functional partnerships. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • Lead and provide technical leadership across IAM domains including Secrets Management (secret scanning & vaulting, e.g., CyberArk/Delinea, HashiCorp Vault, BigID), Privileged Access Monitoring, and Compliance Assurance. • Develop, communicate, and maintain a multi-year strategic roadmap to drive innovation, strengthen security controls, and streamline day-to-day operations. • Establish and maintain strong relationships and partnerships with stakeholders across Security, Technology, Governance, Operational Risk, and Internal Audit teams to align program objectives and facilitate audit readiness. • Identify, assess, and report technical and organizational risks, blockers, corrective actions, and progress updates to executive leadership. • Navigate and resolve technical roadblocks autonomously where possible; escalate complex issues clearly and succinctly. • Mentor and coach engineering teams on Software Development Lifecycle (SDLC) best practices including design, architecture, testing, and deployment. • Lead solution design efforts for complex technical use cases with a focus on automation and operational efficiency. • Ensure comprehensive and up-to-date documentation of standards, policies, procedures, and work instructions. • Define and monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to measure program maturity and effectiveness. • Perform other duties and/or special projects as assigned. Qualifications/Requirements • Education: • BS/BA in Computer Science, Information Technology, Cybersecurity, or equivalent, plus 8+ years IT experience, OR • High School Diploma/GED with 10+ years IT experience demonstrating progressive responsibility. • Experience: • Minimum 5 years leading engineering teams delivering technology solutions in medium to large enterprises. • Minimum 5 years’ experience in Identity and Access Management (IAM) or closely related functions such as Security Engineering, Cyber Intelligence, Vulnerability Management. • At least 2 years working with Agile methodologies in roles such as Product Owner, Scrum Master, or Technical Lead. • Minimum 2 years of people management experience, leading teams of 2+ engineers or contractors. • Technical Expertise: • Proven experience with Secrets Management technologies: secret scanning, vaulting tools (CyberArk/Delinea, HashiCorp Vault, BigID). • Strong understanding of IAM directory services, such as Active Directory, LDAP, or similar. • Hands-on experience with Splunk Cloud and Splunk Enterprise Security for monitoring and analytics. • Ability to interpret, debug, and contribute to technical codebases where needed. • Skills: • Exceptional written and verbal communication skills for effective cross-team collaboration and executive reporting. • Strategic thinker able to develop and articulate long-term program visions and actionable roadmaps. • Strong organizational and prioritization skills, capable of managing multiple concurrent projects in complex environments. • Proactive problem solver with the ability to navigate ambiguity and escalate appropriately. Desired Characteristics • Experience working in highly regulated industries (Finance, Healthcare, Government). • Familiarity with compliance standards such as SOX, GDPR, HIPAA, or NIST cybersecurity frameworks. • Prior experience managing IAM product roadmaps and integrations within cloud environments (AWS, Azure, GCP). • Certifications such as CISSP, CISM, PMP, or relevant IAM-focused certifications. Grade/Level: 13 The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Information Technology

Lead the marketing organization for the Ashley Furniture credit portfolio and develop marketing strategies to achieve growth metrics. Collaborate with sales teams and partner organizations to drive new card accounts and incremental card usage. | A Bachelor's Degree or equivalent experience is required, along with a minimum of 10 years in marketing, including managerial experience. Candidates should have significant exposure to consumer-facing programs and experience with digital channels. | Job Description: Role Summary/Purpose: Lead the marketing organization for the Ashley Furniture credit portfolio, including corporate and all licensee stores. The Ashley Furniture portfolio is one of the largest in Synchrony. Develop and implement marketing strategies and tactics to achieve Synchrony growth metrics as well as critical client requirements. Work collaboratively with both the sales team and partner organizations to drive new card accounts and incremental card usage. As portfolio marketing leader, this role with have responsibility for developing and leading a team of direct reports. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with the business and the Synchrony client team to lead, develop, implement, and monitor dynamic annual growth plans. Lead and develop team of client marketing professionals. Establish and develop key relationships at senior levels of partner organization. Understand and incorporate the client's key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. Optimize contractual marketing spend and pursue additional funds to meet growth goals. Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. Manage all aspects of the value proposition, including tracking industry trends, competitor's and customer experience metrics. Ensure program profitability and penetration through continued enhancements. Drive program to effectively work in an omni-channel environment. Ensure digital assets are in place and optimized. Push for cutting edge thinking and agenda. Monitor & manage performance of all key credit and marketing metrics vs. plan. Lead the portfolio reviews as a part of the Synchrony planning cycle. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school diploma and 10 years of marketing experience in the credit card or financial services industries. A minimum of 8 years of marketing experience to include: 5 years of managerial responsibility for both organizations and other professionals 5 years of demonstrated growth marketing leadership skills (analytic and creative) with significant exposure to consumer facing programs/products 2 years of experience with digital channels - online and mobile Ability to travel as needed; ~ 30% Desired Characteristics: Advanced degree (MS, MBA). Marketing experience in the credit card or financial services industries. Collaborative style and approach with comfort working in a matrixed, decentralized structure. Outstanding communications, relationship building, influencing and collaboration skills. Strategic thinking with ability to develop and implement actionable plans to drive business results. Consumer finance experience and related industry experience. Familiarity with value proposition and/or new product development processes, from concept innovation through go-to-market execution. Direct marketing experience with both acquisition and loyalty/lifecycle channels. Proven ability to partner and communicate effectively with all levels of the organization. Demonstrated project management skills. Experience managing customer loyalty programs Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Lead and develop the marketing team for the Ashley Furniture credit portfolio, develop and implement growth strategies, manage marketing spend, optimize digital assets, and collaborate with sales and partners to drive card account growth. | Bachelor's degree or equivalent experience, 8+ years marketing experience including 5 years managerial, 5 years growth marketing leadership, 2 years digital channel experience, ability to travel ~30%, and preferably credit card or financial services experience. | Job Description: Role Summary/Purpose: Lead the marketing organization for the Ashley Furniture credit portfolio, including corporate and all licensee stores. The Ashley Furniture portfolio is one of the largest in Synchrony. Develop and implement marketing strategies and tactics to achieve Synchrony growth metrics as well as critical client requirements. Work collaboratively with both the sales team and partner organizations to drive new card accounts and incremental card usage. As portfolio marketing leader, this role with have responsibility for developing and leading a team of direct reports. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Partner with the business and the Synchrony client team to lead, develop, implement, and monitor dynamic annual growth plans. • Lead and develop team of client marketing professionals. • Establish and develop key relationships at senior levels of partner organization. • Understand and incorporate the client's key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. • Optimize contractual marketing spend and pursue additional funds to meet growth goals. • Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. • Manage all aspects of the value proposition, including tracking industry trends, competitor's and customer experience metrics. Ensure program profitability and penetration through continued enhancements. • Drive program to effectively work in an omni-channel environment. Ensure digital assets are in place and optimized. Push for cutting edge thinking and agenda. • Monitor & manage performance of all key credit and marketing metrics vs. plan. Lead the portfolio reviews as a part of the Synchrony planning cycle. • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor's Degree or, in lieu of a degree, a high school diploma and 10 years of marketing experience in the credit card or financial services industries. • A minimum of 8 years of marketing experience to include: • 5 years of managerial responsibility for both organizations and other professionals • 5 years of demonstrated growth marketing leadership skills (analytic and creative) with significant exposure to consumer facing programs/products • 2 years of experience with digital channels - online and mobile • Ability to travel as needed; ~ 30% Desired Characteristics: • Advanced degree (MS, MBA). • Marketing experience in the credit card or financial services industries. • Collaborative style and approach with comfort working in a matrixed, decentralized structure. • Outstanding communications, relationship building, influencing and collaboration skills. • Strategic thinking with ability to develop and implement actionable plans to drive business results. • Consumer finance experience and related industry experience. Familiarity with value proposition and/or new product development processes, from concept innovation through go-to-market execution. • Direct marketing experience with both acquisition and loyalty/lifecycle channels. • Proven ability to partner and communicate effectively with all levels of the organization. • Demonstrated project management skills. • Experience managing customer loyalty programs Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing

Lead and operationalize enterprise-wide cloud financial management and cost optimization programs, partnering with senior leaders and cross-functional teams to drive financial stewardship and cloud spend transparency. | Bachelor's degree with 4+ years in IT finance or cloud financial management, hands-on cloud spend management experience in AWS/Azure/GCP, proficiency with cloud financial tools, strong business acumen, and leadership experience in FinOps. | Job Description: Role Summary/Purpose: The VP, Cloud FinOps Program drives cloud cost optimization, transparency, and enterprise-wide governance across all public cloud platforms (AWS, Azure, GCP). This leader operationalizes scalable FinOps processes, partners closely with VPs and business unit heads to define spend strategy, and provides expert guidance on forecasting, budgeting, and cross-functional reporting. By aligning cloud investment with Synchrony’s business strategy, this role manages financial risk and enables transformative change management as our cloud adoption accelerates. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Implement the enterprise Cloud FinOps program roadmap in partnership with Finance, Technology, and Business leaders Drive continuous improvement of cloud financial management practices and program maturity, supporting organizational growth and transformation goals Foster a culture of cost ownership, accountability, and collaboration Oversee regular, rigorous analysis of multi-cloud spend; identify key areas for optimization, waste reduction, and cost avoidance Build and own cloud showback models, implement cost allocation strategies, and ensure financial transparency for all teams Lead the automation and standardization of cloud spend analytics and dashboarding (native tools and third-party platforms). Experience with Flexera preferred. Partner with infrastructure, engineering, architecture, and vendor management teams to provide financial insights on contract negotiations (e.g., EDPs, MAPs, commit levels) Prepare and deliver executive-ready presentations on cloud financial performance, investment trade-offs, and optimization strategies to senior leaders and key stakeholders Govern the cadence and process for showback reviews with senior leadership—ensuring actionable insights drive meaningful change; manage execution of tracked optimization recommendations. Guide finance and technology teams in transitioning to the variable cloud-spend model, establishing accountability across project and functional teams Establish and maintain best-practice governance frameworks aligned to FinOps Foundation standards (FinOps Foundation certification a plus) Lead and contribute to the organization’s Cloud Center of Excellence/Working Group, ensuring policies, practices, and guidelines for cloud operations and cost controls are implemented and measured (policy-as-code, WAF cost pillar standards and best practices) Champion FinOps culture—develop and deliver tailored training, communications, and change management plans to enable cost-conscious decision-making organization-wide Stay current with industry trends, participate in external FinOps communities, and disseminate relevant learnings across the organization Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree in Finance, Business, IT, Engineering, or related field; and 4+ years of experience in IT finance, cloud financial management, or technical operations with cloud P&L familiarity; or in lieu of degree 8+ years’ experience in financial management, IT finance, or cloud cost management. Minimum 4 years of hands-on cloud spend management experience (AWS, Azure, GCP) in large, complex environments Demonstrated experience building and/or leading a cloud FinOps team Advanced proficiency with cloud financial management tools (AWS Cost Explorer, Azure Cost Management, Flexera, etc.) Thorough understanding of cloud architecture, chargeback/showback, tagging, and multi-cloud governance Strong business acumen, exceptional communication skills, and proven ability to influence senior stakeholders Desired Characteristics: Master’s degree or MBA preferred FinOps Certified Practitioner or Professional highly preferred; cloud vendor certifications a plus (AWS Cloud Practitioner, AWS Solution Architect Associate, Azure Fundamentals, etc…) Experience designing, implementing, and operationalizing cloud cost allocation, tagging, and reporting standards in multi-cloud environments Experience in large-scale cloud transformations in highly regulated industries, contract negotiation, or vendor management Strong excel, visualization, and dashboarding skills; experience with Power BI, Tableau, or similar tools; Python skills a plus Outstanding organizational and cross-functional collaboration skills; able to operate with autonomy and substantial ambiguity This is a highly visible, high-impact role for a proven FinOps leader ready to drive financial stewardship, innovation, and value realization across Synchrony’s cloud portfolio. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

Lead and operationalize enterprise-wide cloud financial management and cost optimization programs, partnering with finance and technology teams to drive transparency, governance, and cost accountability. | Requires 4+ years hands-on cloud spend management experience in large environments, expertise with cloud financial tools, strong business acumen, and leadership in FinOps or related fields. | Job Description: Role Summary/Purpose: The VP, Cloud FinOps Program drives cloud cost optimization, transparency, and enterprise-wide governance across all public cloud platforms (AWS, Azure, GCP). This leader operationalizes scalable FinOps processes, partners closely with VPs and business unit heads to define spend strategy, and provides expert guidance on forecasting, budgeting, and cross-functional reporting. By aligning cloud investment with Synchrony’s business strategy, this role manages financial risk and enables transformative change management as our cloud adoption accelerates. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Implement the enterprise Cloud FinOps program roadmap in partnership with Finance, Technology, and Business leaders Drive continuous improvement of cloud financial management practices and program maturity, supporting organizational growth and transformation goals Foster a culture of cost ownership, accountability, and collaboration Oversee regular, rigorous analysis of multi-cloud spend; identify key areas for optimization, waste reduction, and cost avoidance Build and own cloud showback models, implement cost allocation strategies, and ensure financial transparency for all teams Lead the automation and standardization of cloud spend analytics and dashboarding (native tools and third-party platforms). Experience with Flexera preferred. Partner with infrastructure, engineering, architecture, and vendor management teams to provide financial insights on contract negotiations (e.g., EDPs, MAPs, commit levels) Prepare and deliver executive-ready presentations on cloud financial performance, investment trade-offs, and optimization strategies to senior leaders and key stakeholders Govern the cadence and process for showback reviews with senior leadership—ensuring actionable insights drive meaningful change; manage execution of tracked optimization recommendations. Guide finance and technology teams in transitioning to the variable cloud-spend model, establishing accountability across project and functional teams Establish and maintain best-practice governance frameworks aligned to FinOps Foundation standards (FinOps Foundation certification a plus) Lead and contribute to the organization’s Cloud Center of Excellence/Working Group, ensuring policies, practices, and guidelines for cloud operations and cost controls are implemented and measured (policy-as-code, WAF cost pillar standards and best practices) Champion FinOps culture—develop and deliver tailored training, communications, and change management plans to enable cost-conscious decision-making organization-wide Stay current with industry trends, participate in external FinOps communities, and disseminate relevant learnings across the organization Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree in Finance, Business, IT, Engineering, or related field; and 4+ years of experience in IT finance, cloud financial management, or technical operations with cloud P&L familiarity; or in lieu of degree 8+ years’ experience in financial management, IT finance, or cloud cost management. Minimum 4 years of hands-on cloud spend management experience (AWS, Azure, GCP) in large, complex environments Demonstrated experience building and/or leading a cloud FinOps team Advanced proficiency with cloud financial management tools (AWS Cost Explorer, Azure Cost Management, Flexera, etc.) Thorough understanding of cloud architecture, chargeback/showback, tagging, and multi-cloud governance Strong business acumen, exceptional communication skills, and proven ability to influence senior stakeholders Desired Characteristics: Master’s degree or MBA preferred FinOps Certified Practitioner or Professional highly preferred; cloud vendor certifications a plus (AWS Cloud Practitioner, AWS Solution Architect Associate, Azure Fundamentals, etc…) Experience designing, implementing, and operationalizing cloud cost allocation, tagging, and reporting standards in multi-cloud environments Experience in large-scale cloud transformations in highly regulated industries, contract negotiation, or vendor management Strong excel, visualization, and dashboarding skills; experience with Power BI, Tableau, or similar tools; Python skills a plus Outstanding organizational and cross-functional collaboration skills; able to operate with autonomy and substantial ambiguity This is a highly visible, high-impact role for a proven FinOps leader ready to drive financial stewardship, innovation, and value realization across Synchrony’s cloud portfolio. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.