Synchrony

Lead enterprise-wide finance governance programs including issue, incident, and customer remediation management. | Bachelor's degree in Finance or Accounting with 6+ years in regulated financial services and strong governance, risk, and control expertise. | Role Summary/Purpose: The Finance Governance Issue Management Leader will be part of a relatively new first line of defense centralized team who are responsible for driving compliance with the Governance standards across the Finance organization. The standards include (but are not limited to) Issues, Incident Management & Customer Remediation, Risk & Control Self-Assessment, Enterprise Surveillance, Change Management and a variety of Monitoring and Reporting on risk and governance activities and results. Additionally, the successful candidate will be helping to drive the maturing of the new centralized operating model across Finance and supporting our Finance colleagues on that journey. The successful candidate for this role is an individual with strong Finance technical and risk management skills, great attention to detail, expertise in leading large group discussions and managing through influence as well as being an expert multi-tasker. Essential Responsibilities: This role has primary responsibility for delivering a centralized Finance Governance Model by driving adherence, providing expertise, and standardizing execution of enterprise-wide governance programs to the Finance Organization. Key deliverables for this role are leading Issue, Incident Management & Customer Remediation across the Finance organization with ad-hoc initiatives in other governance activities. Aspects of Issue Management deliverables will include but are not limited to enforcing a standard approach for issue documentation & challenging root cause and risk mitigation in accordance with Enterprise standards, data and trend analysis, assessing the impact of cross functional issues on Finance, monitoring issue status and reporting to Finance Leadership and second line and risk committees. The role will work with matrixed Governance representatives and Issue Coordinators across Finance as well a small central governance team of individuals, possibly having one direct report. The role will require coordination efforts with cross functional Issue Management Leaders and teams on cross functional and complex issues, managing and representing Finance’s input and views on ownership and support. Take a project management role in coordinating stakeholders for analyzing new incident and issues to drive ownership and solutions. Take ownership of monthly and periodic status reporting to Finance Management and second line of defense. The role will require engagement in Issue Management, Incident and Customer Remediation forums to provide input and cascade outputs to Finance in respect of new and changing Enterprise requirements, exams and other initiatives. The role will overall support Finance to drive effective risk identification and management of compliance or operational risks and connect Governance programs outputs for ensuring that Self Risk Assessments and Monitoring & Reporting is complete. Establish effective relationships with Operational Risk and Compliance second lines of defense who will be provided second line of defense challenge on issue ratings, action plans and risk mitigation across Issue Management. Coordinate the activities required to support various committees, ensuring applicable presenters are scheduled to speak as well as completed materials are provided to the appropriate committee coordinators. Support the development of Finance specific policy, procedures, job-aids and training as it pertains to the evolution of the team and activities. Support the delivery of webinars and training that build understanding and delivery within the Finance Function. Given the establishment of the team and operating model, additional responsibilities may include assisting with other governance responsibilities such Exam Support, Supplier oversight, Surveillance Testing and Quality Assurance work. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree in Finance or Accounting or related business field and 6+ years of experience in a regulated Financial Services organization, or in lieu of degree, 10+ years equivalent experience in a regulated Financial Services organization or External/Internal Audit within Financial Services practice 4+ years of experience in a governance related role Finance qualifications (e.g. CPA) Ability and flexibility to travel for business as required Desired Characteristics: 10+ years of experience in Governance, Risk and Control role which includes Issue Management responsibilities Internal or External Audit and/or first line risk and control experience Strong attention to detail and superior writing and editing experience and skills Ability to lead a small team, matrixed individuals and prioritize multiple workstreams Strong presentation, confidence and experience in leading large group meetings and presenting to Risk Committees Demonstrated great verbal and written communication skills and ability to work cross functionally to drive analysis and solutions Understanding of Finance systems & processes Demonstrated knowledge and understanding of relevant legislation, regulations, and policies Direct experience in a role requiring communicating with middle to upper management levels in a regulated environment Strong attention to detail, analytically minded, excellent documentation skills and effective multi-tasker Ability to manage multiple competing initiatives, drive process improvements and deliver results within deadlines with a focus on accuracy and attention to detail Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working: We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Finance

Lead operational execution of enterprise information security risk management programs including workstream orchestration and executive reporting. | Bachelor's degree with 8+ years program management experience in regulated financial services and expertise in Agile/SAFe methodologies. | Role Summary/Purpose: Help Synchrony build one of the most resilient information security programs in financial services. As the Program Manager for Project Meridian, you will be the operational engine behind a high-priority, enterprise-wide security program — turning strategy into disciplined, on-time delivery across many concurrent workstreams. Reporting directly to the Chief Information Security Officer, you will own the day-to-day orchestration of the program: maintaining the integrated roadmap, clearing the path for delivery teams, managing a dedicated team of specialist consultants, and giving leadership a single, trusted view of progress, risk, and outcomes. This is a highly visible role with direct CISO sponsorship — you will have the executive air cover to drive alignment and resolve conflict across the enterprise. You are an experienced program manager who communicates with clarity at every level, navigates competing priorities with structure and calm, and is at your best coordinating complex work across many teams. Experience delivering in a regulated financial services environment is essential. Why This Role Exists Project Meridian is a strategically important, multi-workstream initiative to strengthen how Synchrony manages and reduces information security risk across the enterprise. The scope is broad and the pace is fast, and success depends on rigorous program management. This role provides that backbone — so workstream leaders can stay focused on security delivery while you own the coordination, dependencies, reporting, and operating rhythm that keep everything moving. It is a career-defining, CISO-adjacent role with broad executive and enterprise visibility. What Success Looks Like First 90 days — an integrated roadmap, milestone plan, and RAID log are established and adopted across all workstreams, with a single, trusted status-reporting cadence in place. 6 months — delivery teams experience measurably lower coordination burden; blockers are resolved quickly through a clear escalation path; consultant statements of work are tracking to scope, schedule, and budget. 12 months — program milestones are met with audit-ready evidence, and leadership — and, as appropriate, regulators and the Board — have confidence in an accurate, defensible view of program progress and risk. Essential Responsibilities: Run Project Meridian day-to-day — orchestrate execution across all workstreams, keeping milestones, deliverables, and dependencies tracked, sequenced, and on course. Make delivery teams more effective: proactively remove impediments, broker realistic commitments built from team capacity and change calendars, and minimize coordination overhead so teams report status once. Success is measured by blocker resolution and reduced delivery friction — not status decks alone. Establish and run the program operating model — decision rights (RACI) across workstream owners and partner teams, a defined escalation ladder with target resolution times, and a single source of truth for status. Build and maintain the integrated roadmap, milestone plan, and RAID log (risks, actions, issues, decisions/dependencies), with a consistent, right-sized reporting cadence (async-first; every recurring meeting justified). Manage a dedicated team of specialist consultants — define scope, deliverables, and timelines; own SOWs in partnership with Sourcing/Vendor Management; hold partners accountable to quality, schedule, and budget; and ensure the consultant layer reduces, not adds, load on delivery teams. Facilitate prioritization of shared consultant capacity across workstreams; reallocating capacity already committed to a workstream requires that owner’s concurrence, with unresolved contention escalated to the CISO. Aggregate, track, and report KPIs and program metrics — defined together with workstream owners — providing timely, accurate reporting on progress, risk, cost, and escalations to the CISO and senior leadership. Protect the integrity and audit-readiness of the program record: status reflects validated reality, and no milestone is reported complete without owner-validated supporting evidence. Develop and execute a proactive communication strategy for Information Security leadership, cross-functional stakeholders, and the Executive Leadership Team. Coordinate program financials in partnership with Finance — tracking spend against plan and supporting forecasting and reconciliation. Prepare and deliver program reporting and briefings for executive leadership and, in partnership with the CISO, for Federal Regulators and the Board of Directors — presenting program status, milestones, and delivery outcomes. (Characterization of security risk posture and any risk-acceptance decisions remain with the CISO and accountable workstream owners.) Plan and orchestrate key program events and exercises (e.g., tabletop exercises) — ensuring readiness, participation, and disciplined follow-through on action items. Perform other duties and/or special projects as assigned Role Boundaries This role coordinates, enables, and reports; it does not own security risk decisions, risk acceptance, control design, or technical remediation approaches — these remain with the accountable workstream leaders and the CISO. The Program Manager facilitates but does not gate communication between workstream owners and the CISO; workstream leaders retain a direct line to the CISO on risk matters. Qualifications/Requirements: Bachelor’s degree in a related discipline and 8+ years of program/project management experience; in lieu of a degree, 12+ years of relevant program/project management experience. Proven track record managing large, complex, cross-functional programs with multiple concurrent workstreams and enterprise scope. Experience delivering in financial services, banking, or another highly regulated industry — including familiarity with control and risk frameworks, audit evidence, and regulatory expectations. Working knowledge of technology delivery — change management and CAB processes, release cycles, maintenance/freeze windows, and the operational cost and risk of remediation/patching work — sufficient to set realistic, capacity-informed timelines and translate between security objectives and engineering reality. Working knowledge of core information security processes — vulnerability remediation SLAs, compensating controls, and the security exception / risk-acceptance process — sufficient to coordinate credibly without making risk determinations. Experience with Agile and Scaled Agile (SAFe) delivery and the tools delivery teams use day-to-day (e.g., Jira / Azure DevOps). Excellent written and verbal communication, including executive-level reporting and presentation. Demonstrated ability to manage conflict, build consensus, and influence across senior stakeholders. Exceptional organization and prioritization, with the ability to keep a high volume of concurrent, complex work on track. Experience managing external consultants/vendors and the associated SOWs and deliverables. Comfort operating amid complexity and ambiguity; able to help teams set direction and resolve competing priorities. Ability and flexibility to travel for business as required Desired Characteristics: Information security experience is beneficial but not a requirement. Experience supporting regulatory or Board-level reporting in a financial services environment. Experience standing up or running a program/PMO operating model (RACI, governance, reporting cadence) from the ground up. Proficiency with program and portfolio tooling and executive reporting (e.g., Microsoft Project, Planner, SharePoint). Grade/Level: 14 The salary range for this position is 170,000.00 - 290,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working: We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Troubleshoot and resolve Tier 1 and Tier 2 technical and non-technical platform issues while maintaining high service standards. | High school diploma or GED with two years technical support experience or bachelor's degree with one year experience, proficiency in CRM tools, strong communication skills, and legal U.S. work authorization. | Role Summary/Purpose: We are seeking to add a Customer Support Representative to our Support Team to serve as the frontline in our commitment to outstanding customer service. In this pivotal role, you will address both technical and non-technical inquiries, guiding customers through our platform with ease and efficiency. This position is essential to maintaining the high standards of service that define Versatile, offering a unique opportunity to directly impact our customers' experience. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience. Boost Satisfaction & Loyalty: Enhance customer satisfaction and loyalty by effectively addressing their needs with empathy and expertise. Strengthen Versatile's Reputation: Your proficient support reinforces our standing as a reliable and user-friendly lending technology leader. Inform Platform Improvements: Provide critical feedback from customer interactions to help refine and advance our technology. Essential Responsibilities: Receive and respond to all communications within mandated service level Diagnose and resolve all identified Tier 1 troubleshooting opportunities with >85% First Call Resolution. Tier 1 tasks include the following: Assisting with accessing the portal Walking retailers through utilizing the portal Basic Kiosk Hardware Troubleshooting (Cable Seating, Paper Loading) Basic Kiosk Software Troubleshooting (Network Issues, Accessing Device Level Settings [4FG]) Pairing printers to Hive 2.0 Calibrating touchscreens Gather and document all identified information within the ticket Diagnose and resolve identified Tier 2 troubleshooting opportunities, including: Errors submitting applications (System Errors) Errors processing requests (lookup, authorize, fund) Identifying Configuration/ Setup Issues (Missing Remote Config/ Missing Provider Categories) Payment/funding related troubleshooting (Aspen specific) Advanced Hardware Troubleshooting (Unresponsive iPads, Jamf Reboots) Hardware Replacements (Quote, receive approval, add to notion) Ability to identify trends in issues and flag larger systemic problems needing escalation. Document steps taken to attempt to resolve problems, and make efforts to share the documentation and information with Tier 1 Reps to increase their knowledge. For issues that are determined to be outside your scope, escalate all inquiries to the appropriate contact. Perform other duties and/or special projects as assigned. Shift: 9 - 5 Tuesday thru Saturday Qualifications/Requirements: Bachelor’s Degree with 1+ years’ experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. 1+ years’ experience with various Customer Support and CRM Tools preferred (such as Zendesk, Jira, Confluence, and/or Salesforce) Excellent communication and presentation skills Customer orientation and ability to adapt and respond to different types of characters Desired Characteristics: 2+ years experience in a technical Customer Support position Technical Customer Support of a software or product preferred. Zendesk CRM is preferred. Customer-Centric: You possess a strong desire to help others, with an ability to adapt to various personalities and maintain patience and professionalism. Multitasker: You're able to juggle multiple tasks simultaneously, prioritizing effectively to ensure all customer inquiries are handled promptly. Technical Curiosity - While you may not be able to address every technical customer issue that comes in, you have the desire to learn more about the issues and an aspiration to grow your skill set. Team Player: You thrive in collaborative environments, ready to share knowledge and work together to achieve common goals. Grade/Level: 06 The hourly rate range for this position is $24.50 - $32.50/hr USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Our Way of Working: We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time. Job Family Group: Customer Service Operations We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Manage and execute audit engagements assessing risk management and control effectiveness in financial services. | Bachelor's degree in finance or related field with 5+ years internal audit experience in financial services and knowledge of regulatory guidance. | Role Summary/Purpose This position reports into the VP, Internal Audit Growth & Risk Management who is responsible for providing independent and objective assessment of risk management practices, governance, and controls over the Company's Risk and Growth functions. This role is primarily responsible for the execution of audit engagements that entail the review, testing, analysis, and conclusion over the design and effectiveness of the bank’s control environment, continuous monitoring activities and validation of corrective actions. Essential Responsibilities • Contribute to the direction and focus of the Internal Audit team's activities through active engagement in risk assessment, audit planning, and continuous monitoring processes. • Conduct testing to independently assess the design and operating effectiveness of controls that mitigate key risks. • Actively participate in complex audit engagements where multiple testers or other teams are involved; Manage the completion of testing milestones/tollgates according to required timeframes. • Identify and assess the impact of control deficiencies, including communication to key stakeholders. • Prepare high quality audit deliverables including planning memorandum, discovery documentation, working papers, drafts of audit issues, and audit reports. • Ensure effective and efficient execution of audits and other audit activities in conformance with professional and departmental standards, budgets, and timelines. • Maintain high awareness of emerging risks, regulatory environment, and business risks and issues, taking action to assure required adjustments to risk assessments, audit plans, and audit programs. • Maintain effective working relationships with key business stakeholders. • Research relevant banking, regulation, risk management, and operational topics within the industry. • Maintain technical subject matter internal audit competency through ongoing professional development. • Perform other duties and/or special projects as assigned Qualifications/Requirements • Bachelor’s degree in finance, business, or equivalent related field. In lieu of relevant bachelor’s degree, 9 years’ experience in audit, or related field. • Minimum experience of 5 years in Internal Audit, with preferred expertise in the Financial Services sector. • Knowledgeable and experienced in control theory and auditing practices in a financial/regulatory environment. • Experienced with regulatory guidance (OCC, Federal Reserve, and CFPB) pertaining to internal controls, risk management, and consumer compliance. • Demonstrate highly proficient verbal and written communication skills, with ability to articulate the business objectives, business risk, processes, and controls. • Ability and flexibility to travel for business as required Desired Characteristics • Currently holds or is actively pursuing CPA, CIA, or other relevant audit or compliance professional designations. • Ability to understand cross-functional impact of business decisions including operational, compliance and information technology risks. • Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues. • Able to work independently on multiple assignments while effectively supporting teamwork and achievement of team objectives. • Strong analytical including data analysis, risk management, and problem-solving skills • Working knowledge of general banking/consumer finance policies, procedures, and operations in addition to banking products/services Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way Of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. • Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Internal Audit

Develop and maintain web applications using ReactJS in an agile team, troubleshoot production defects, and implement scalable solutions. | Bachelor's degree or equivalent with 2+ years web development experience, strong skills in ReactJS, HTML, CSS, JavaScript, and ability to work in agile teams. | Role Summary/Purpose: Billions of transactions—and you’ll touch all of them if you join our IT team as a Front-End Software Developer (L9) . Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence—this is where you can shape the future of payments. As a Front-End Engineer, you’ll work hand in hand with our User Experience team to create eye popping, user-friendly, super intuitive online applications. You’ll participate in hack-a-thons, partner with universities on innovation events, work with our famed Stamford Innovation Station—you’ll bring us ideas about how to do things differently. You’ll be defining what Software Engineering means here—and how it can affect the entire industry. It’s the ideal time to come aboard — we’re focused on the future as we continue to evolve as a company. With so many opportunities available, this is where you can make your mark and help define the FinTech industry. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You’re the one we’re looking for if you: Are you passionate about creating amazing online applications that can empower a Fortune 200 company Have common sense—can you think through your designs to make sure they’re the best? Are you a coder who is also a problem solver, capable of creating elegant, testable code that’s robust and scalable Are ready to be disruptive and interesting in the commerce space Can work with product, marketing, and project management as one agile team Are ready to own your own career and destin Value results Have tech chops: React single page web app development background is a must Essential Responsibilities: Build amazing web applications using ReactJS, HTML, CSS, JS and more Work with a cross-shore development team Influence and collaborate to create an amazing online experience Participate in agile sprints with cross-functional teams including planning, daily standups, backlog grooming sessions and reviews Analyze production defects, troubleshoot systems, identify root cause, and implement fixes Work with third party vendors to develop software and/or integrate their software into our products Perform other duties and/or special projects as assigned Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree in computer science or related degree and a minimum of 2 years of web application development experience OR, in lieu of degree, High School Diploma/GED 4 years of professional web application development experience Ability and flexibility to travel for business as required Desired Characteristics: Experience building responsive web applications using ReactJS, HTML, CSS, and JavaScript Experience working on an agile development team Experience with building React component libraries and dependency management tools like NPM Experience with continuous integration environments like Jenkins Experience building and deploying applications Experience with unit testing frameworks, UI test cases in a Test-driven development (TDD) environment Working knowledge of implementing Accessibility (ADA) and Analytics requirements Working knowledge of Generative AI concepts, tools, and best practices, including prompt engineering, LLM-based development workflows, and the design and orchestration of AI agents and sub-agents. Grade/Level: 09 The salary range for this position is 85,000.00 - 140,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working: We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Manage and execute audit engagements assessing risk management practices and control effectiveness. | Bachelor's degree in finance or related field with 5+ years internal audit experience in financial services, strong knowledge of regulatory guidance and control theory. | Role Summary/Purpose This position reports into the VP, Internal Audit Growth & Risk Management who is responsible for providing independent and objective assessment of risk management practices, governance, and controls over the Company's Risk and Growth functions. This role is primarily responsible for the execution of audit engagements that entail the review, testing, analysis, and conclusion over the design and effectiveness of the bank’s control environment, continuous monitoring activities and validation of corrective actions. Essential Responsibilities • Contribute to the direction and focus of the Internal Audit team's activities through active engagement in risk assessment, audit planning, and continuous monitoring processes. • Conduct testing to independently assess the design and operating effectiveness of controls that mitigate key risks. • Actively participate in complex audit engagements where multiple testers or other teams are involved; Manage the completion of testing milestones/tollgates according to required timeframes. • Identify and assess the impact of control deficiencies, including communication to key stakeholders. • Prepare high quality audit deliverables including planning memorandum, discovery documentation, working papers, drafts of audit issues, and audit reports. • Ensure effective and efficient execution of audits and other audit activities in conformance with professional and departmental standards, budgets, and timelines. • Maintain high awareness of emerging risks, regulatory environment, and business risks and issues, taking action to assure required adjustments to risk assessments, audit plans, and audit programs. • Maintain effective working relationships with key business stakeholders. • Research relevant banking, regulation, risk management, and operational topics within the industry. • Maintain technical subject matter internal audit competency through ongoing professional development. • Perform other duties and/or special projects as assigned Qualifications/Requirements • Bachelor’s degree in finance, business, or equivalent related field. In lieu of relevant bachelor’s degree, 9 years’ experience in audit, or related field. • Minimum experience of 5 years in Internal Audit, with preferred expertise in the Financial Services sector. • Knowledgeable and experienced in control theory and auditing practices in a financial/regulatory environment. • Experienced with regulatory guidance (OCC, Federal Reserve, and CFPB) pertaining to internal controls, risk management, and consumer compliance. • Demonstrate highly proficient verbal and written communication skills, with ability to articulate the business objectives, business risk, processes, and controls. • Ability and flexibility to travel for business as required Desired Characteristics • Currently holds or is actively pursuing CPA, CIA, or other relevant audit or compliance professional designations. • Ability to understand cross-functional impact of business decisions including operational, compliance and information technology risks. • Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues. • Able to work independently on multiple assignments while effectively supporting teamwork and achievement of team objectives. • Strong analytical including data analysis, risk management, and problem-solving skills • Working knowledge of general banking/consumer finance policies, procedures, and operations in addition to banking products/services Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way Of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. • Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Internal Audit

Lead and execute audit projects primarily covering IT audit plans and risk assessments. | Bachelor's degree in finance or related field, 6+ years audit experience, and relevant certifications or pursuit thereof. | Role Summary/Purpose: This position reports into an IT Audit Senior Manager. The incumbent must demonstrate subject matter expertise and will be responsible for executing on the audit plan primarily covering Synchrony Financial's Information Technology organization. In addition, the incumbent will participate in the annual risk assessment and planning process, conduct continuous monitoring activities, and support report outs to leaders within the organization. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Participate as a lead team member on scheduled audits, executing audit projects from start to finish with limited direction from the Senior Audit Manager • Assist the Senior Audit Manager and the Audit Director in the risk assessment and development of the SYF Internal Audit annual plan • Will serve as a subject matter expert in one or more of the following areas: • Technology infrastructure (including Networks) • AWS Public Cloud Technology • IT Asset Management (ServiceNow CMDB) & Configuration • Information Security • IT Project Management • Synchrony specific business applications • Participate in the audit planning process, including logistics, scoping, staffing and audit approach as directed by the Senior Audit Manager • Track and validate findings/issues to ensure they are appropriately addressed, including MRAs and other high-risk issues • Participate in Continuous Monitoring activities over the Information Technology function • Prepare draft written audit reports and other presentations for review and approval by the Senior Audit Manager • Conduct and document detailed process walkthroughs with management, including the identification of process risks and controls • Document clear audit work papers that succinctly articulate purpose, scope, procedures and conclusions of test work performed • Identify control gaps or control deficiencies and assess the impact to the business • Present audit results to internal audit leadership, as well as business management • Maintain internal audit competency through ongoing professional development • Maintain understanding of current and emerging risks within the subject area • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor's degree in finance, business or equivalent related field, such as MIS or Computer Science • In lieu of a relevant Bachelor's degree, 10+ years' experience in audit, accounting, financial services, technology, or related field • 6+ years of experience in audit, accounting, financial services or relevant field • Currently holds, or is actively pursuing CPA, CIA, CISA or other relevant professional designation/association • Demonstrates a strong understanding of Internal Audit concepts and methodologies • Demonstrates a strong understanding of the Institute of Internal Audit's International Professional Practice of Internal Audit • Must be willing to travel up to 20% of the time domestically • Ability and flexibility to travel for business as required Desired Characteristics: • CISA/CISM/CIA/CFE/CISSP certifications are strongly desired • Demonstrates a strong understanding of Information Security and IT frameworks including NIST and COBIT • Prior experience in banking or financial services industry, including managing and understanding regulatory expectations (e.g. from the OCC and/or FRB) • Data Analytics skills • Demonstrates a strong understanding of IS and IT frameworks including NIST and CoBIT • Strong oral communication, business writing, presentation, and facilitation skills • Ability to effectively integrate business, operational, compliance, technological, and financial components into audit work performed • Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues • Understands all relevant business technologies and their impact to the control environment • Demonstrate verbal and written ability to differentiate between key and mitigating controls and control attributes • Ability to flowchart business processes • Ability to efficiently carry out responsibilities and create efficiencies during the execution of audit related work • Able to work independently on multiple assignments while effectively supporting teamwork and achievement of team objectives • Strong analytical, risk management, and problem-solving skills • Strong PC Skills - MS Office suite, Visio, SAS, ACL Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working: We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Internal Audit

Build and maintain responsive ReactJS web applications while collaborating with agile teams and troubleshooting production issues. | Bachelor's degree or equivalent experience with at least 2 years web development experience and proficiency in ReactJS, HTML, CSS, and JavaScript. | Role Summary/Purpose: Billions of transactions—and you’ll touch all of them if you join our IT team as a Front-End Software Developer (L9) . Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence—this is where you can shape the future of payments. As a Front-End Engineer, you’ll work hand in hand with our User Experience team to create eye popping, user-friendly, super intuitive online applications. You’ll participate in hack-a-thons, partner with universities on innovation events, work with our famed Stamford Innovation Station—you’ll bring us ideas about how to do things differently. You’ll be defining what Software Engineering means here—and how it can affect the entire industry. It’s the ideal time to come aboard — we’re focused on the future as we continue to evolve as a company. With so many opportunities available, this is where you can make your mark and help define the FinTech industry. You’re the one we’re looking for if you: Are you passionate about creating amazing online applications that can empower a Fortune 200 company Have common sense—can you think through your designs to make sure they’re the best? Are you a coder who is also a problem solver, capable of creating elegant, testable code that’s robust and scalable Are ready to be disruptive and interesting in the commerce space Can work with product, marketing, and project management as one agile team Are ready to own your own career and destiny Value results Have tech chops: React single page web app development background is a must Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Build amazing web applications using ReactJS, HTML, CSS, JS and more Work with a cross-shore development team Influence and collaborate to create an amazing online experience Participate in agile sprints with cross-functional teams including planning, daily standups, backlog grooming sessions and reviews Analyze production defects, troubleshoot systems, identify root cause, and implement fixes Work with third party vendors to develop software and/or integrate their software into our products Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree in computer science or related degree and a minimum of 2 years of web application development experience OR, in lieu of degree, High School Diploma/GED 4 years of professional web application development experience Ability and flexibility to travel for business as required Desired Characteristics: Working knowledge of Generative AI concepts, tools, and best practices, including prompt engineering, LLM-based development workflows, and the design and orchestration of AI agents and sub-agents. Experience building responsive web applications using ReactJS, HTML, CSS, and JavaScript Experience working on an agile development team Experience with building React component libraries and dependency management tools like NPM Experience with continuous integration environments like Jenkins Experience building and deploying applications Experience with unit testing frameworks, UI test cases in a Test-driven development (TDD) environment Working knowledge of implementing Accessibility (ADA) and Analytics requirements Grade/Level: 09 The salary range for this position is 85,000.00 - 140,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working: We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Lead and architect consumer banking and credit servicing applications, influence agile teams, drive CI/CD strategies, ensure compliance and operational excellence, and mentor developers. | Bachelor's degree or equivalent with 6+ years software engineering experience, 5+ years application development, expertise in Spring Boot, microservices, cloud native architecture, CI/CD, and strong problem-solving and leadership skills. | JOB_POSTING-3-75054-11 Job Description Role Summary/Purpose: The Assistant Vice President, Principal Engineer craves working in a hands-on system design and architecture environment and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution and event-driven architecture, microservice architecture, cloud technologies and the ability to influence and lead a team are musts. This AVP will lead the development and the life cycle management of our consumer bank and credit servicing applications by creating and developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our technical experts and team leaders. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training, and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • Influence many agile development teams through all phases of the Agile development life cycle through SAFe • Implement new technologies and assist developers as they migrate to new technologies • Architect applications across the full stack, experience in PCF, Cloud Native Application Architecture, Microservices ecosystem, J2EE, Spring Java, and RESTful API’s, GraphQL APIs are a must. • Design data models to support complex business processes • Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. • Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps. • Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command • Ensure compliance with architecture, security and technology standards set by Synchrony • Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. • Participate in Agile scrums consisting of cross-functional teams • Lead Agile sprints as the technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews • Ensure application code quality through development, test, and QA • Participate in addressing root cause analyses, incident reports and provide direction in problem resolution • Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes • Passionate about the latest technologies, open-source projects and languages • Provide 24x7 on-call support periodically throughout the year • Identify ways to increase efficiency and improve system performance • Work with third party vendors to develop software and/or integrate their software into the company's products • Perform other duties and/or special projects as assigned Qualifications/Requirements • Bachelor’s degree and a minimum 6 years of experience with software engineering OR, in lieu of degree, High School Diploma/GED 8 years of experience with software engineering. • Minimum 5 years of application development experience. • Spring Boot and Spring Cloud development background. • Critical Thinking, creativity and problem-solving skills Desired Characteristics • Experience building and consuming web services via SOAP and REST • Expertise with continuous integration environments • Experience with writing unit, integration, and UI test cases • Deep experience with responsive web design principles and cross device support • Strong experience with Pivotal Cloud Foundry • Knowledge in using Splunk for production support. • Experience with Database Architecture, Modeling, and familiarity with MySQL & SQL • Familiarity with JSON, REST and XML based web services • Working knowledge of the overall mobile industry • Excellence in technical communication with technical and non-technical peers • Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies • Desire to work in a dynamic, fast paced environment • Experience developing and supporting financial/banking applications • Excellent interpersonal skills with ability to influence clients, team members, management, and external groups. • Excellent attention to detail in a team environment • Strong oral and written communication, analytical and problem-solving skills • Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact, and resolution options. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Information Technology

Lead and unify enterprise-wide consumer remediation initiatives, design delivery frameworks, manage risk and governance, and serve as liaison for senior escalations. | 7+ years consumer servicing leadership, 8+ years leading large strategic initiatives, 5+ years in regulated financial services, strong leadership and communication skills, and ability to work in hybrid settings. | Job Description: Role Summary/Purpose: The VP, Remediation Coordination Leader is responsible for the end-to-end delivery of all consumer remediations across the enterprise. This influential leader is accountable for the results of remediation initiatives that span multiple business functions and is a central contributor to the overall remediation strategy. The VP will be responsible for unifying and expanding a previously decentralized team, setting the vision for remediation delivery, and championing organizational alignment and continuous improvement. In this role, you will design, implement, and continually enhance a standardized delivery framework for consumer remediation, leveraging agile principles to drive adaptability and efficiency. You will build and reinforce effective monitoring and escalation processes, establish regular and transparent stakeholder communications, and ensure the timely and consistent execution of remediation efforts. As the key liaison for all senior-level and governance-related escalations, this position requires exceptional leadership, strategic thinking, and a strong ability to partner across all levels of the enterprise to influence outcomes and drive the remediation agenda forward. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Provide visionary leadership to an organization made up of multiple teams representing each key functional area, ensuring strong collaboration, accountability, and alignment. Unify and scale a decentralized remediation function into a high-performing, collaborative, enterprise-wide team. • Serve as the enterprise expert in the delivery of complex, cross-functional remediation initiatives, accountable for successful outcomes across the organization. • Architect, build, and refine the delivery framework for all consumer remediation initiatives, incorporating agile methodologies to enable rapid adaptation, transparency, and continuous improvement. • Establish and oversee comprehensive monitoring and escalation protocols to proactively identify risks, resolve issues, and facilitate effective governance. • Ensure consistent, timely, and transparent updates to all relevant stakeholders, enabling alignment, trust, and shared accountability. • Effectively resolve competing priorities across multiple business functions, using a combination of creative problem-solving and diplomacy to achieve optimal outcomes. • Develop innovative strategies and processes to support the new remediation policy, fostering an environment of change management and ongoing process optimization. • Act as the principal liaison for all senior-level escalations and governance-related issues, representing remediation in leadership forums and executive discussions. • Collaborate closely with cross-functional stakeholders and senior executives to drive best-in-class remediation outcomes and champion organizational change. • Support regulatory, Internal Audit and various oversight and governance requests. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor's degree in Business Management, Operations, or related discipline with 7+ years of consumer servicing leadership experience; in lieu of degree, minimum of 11+ years of experience in consumer servicing leadership • 8+ years of experience leading large strategic initiatives and transformative projects • 5+ years of experience in a heavily regulated financial services environment • Flexibility to be available for in person engagement activities such as business or team meetings, hosting round tables; as well as remote events as needed. • Ability to travel up to 10% of the time, if needed. Desired Characteristics: • Remediation Experience • Demonstrated success in leading cross-functional teams and managing large-scale projects within a highly regulated industry • Strong knowledge and experience in the Banking industry • Experience with control & risk frameworks • In-Depth experience working with Regulatory Requirements • Experience working in an Agile environment • Ability to deal with complexity and ambiguity and help teams set direction and resolve conflicts • Action and detail oriented, excellent organization and prioritization skills • Strong communication and presentation skills, with the ability to interact at all levels with both internal and external stakeholders • Strong leadership and influencing skills • Demonstrated ability to work with third party vendors and solution providers • Proven ability to direct employees across multiple locations and operations and work in a matrix-type organization. Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Lead and optimize marketing strategies and campaigns for a retail credit program across multiple brands, collaborating cross-functionally and managing performance metrics to drive growth. | Bachelor's degree or equivalent with 10+ years marketing experience in credit card/financial services, 5+ years growth marketing leadership, digital financial product delivery, payments or credit card product management, and ability to travel ~25%. | Job Description: Role Summary/Purpose: The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program that includes multiple retail brands. This role will be responsible for partnering with the VP, Chico’s FAS Marketing Leader on the development and implementation of marketing strategies and tactics to achieve this retail credit programs business objectives along with Synchrony growth metrics. This position will focus on executing, analyzing and optimizing all marketing campaigns and the development of the overall marketing plan across all channels. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with business and client team to co-lead, develop, implement, and monitor dynamic annual growth strategies and plans. Collaborate cross functionally. Establish and develop key relationships at clients organization. Understand and incorporate clients’ key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. Optimize marketing spend and pursue additional funds to meet growth goals. Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. Manage multi-channel acquisition, lifecycle and world campaigns. Tracking industry trends, competitor’s and customer experience metrics. Ensure program profitability and penetration through continued enhancements. Monitor & manage performance of all key credit and marketing metrics vs. plan. Assist in the development of the Synchrony Financial planning cycle. Push for cutting edge thinking and agenda. Bring a curious approach to learning this new client and their consumers. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 10 years of marketing experience in the credit card or financial services industries. A minimum of 5 years of marketing experience to include (can be concurrent): 5 years of growth marketing leadership with exposure to consumer-facing programs and products 5 years of experience with developing and delivering financial services products via digital channels 5 years of experience in payments or general-purpose credit card product management Ability to travel as needed (~25%) Must work East Coast Hours Desired Characteristics: Advanced degree (MS, MBA). Marketing experience in the credit card or financial services industries. Collaborative style and approach with comfort working in a matrixed, decentralized structure. Outstanding communications, relationship building, influencing and collaboration skills. Strategic thinking with ability to develop and implement actionable plans to drive business results. Consumer finance experience and related industry experience. Direct marketing experience with both acquisition and loyalty/lifecycle channels. Proven ability to partner and communicate effectively with all levels of the organization. Demonstrated project management skills. Experience managing customer loyalty programs. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program across multiple retail brands. This role involves executing, analyzing, and optimizing marketing campaigns while developing the overall marketing plan across all channels. | Candidates must have a bachelor's degree or equivalent experience, with at least 10 years in marketing, including 5 years in growth marketing leadership and experience in financial services. Strong communication, strategic thinking, and project management skills are essential. | Job Description: Role Summary/Purpose: The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program that includes multiple retail brands. This role will be responsible for partnering with the VP, Chico’s FAS Marketing Leader on the development and implementation of marketing strategies and tactics to achieve this retail credit programs business objectives along with Synchrony growth metrics. This position will focus on executing, analyzing and optimizing all marketing campaigns and the development of the overall marketing plan across all channels. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with business and client team to co-lead, develop, implement, and monitor dynamic annual growth strategies and plans. Collaborate cross functionally. Establish and develop key relationships at clients organization. Understand and incorporate clients’ key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. Optimize marketing spend and pursue additional funds to meet growth goals. Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. Manage multi-channel acquisition, lifecycle and world campaigns. Tracking industry trends, competitor’s and customer experience metrics. Ensure program profitability and penetration through continued enhancements. Monitor & manage performance of all key credit and marketing metrics vs. plan. Assist in the development of the Synchrony Financial planning cycle. Push for cutting edge thinking and agenda. Bring a curious approach to learning this new client and their consumers. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 10 years of marketing experience in the credit card or financial services industries. A minimum of 5 years of marketing experience to include (can be concurrent): 5 years of growth marketing leadership with exposure to consumer-facing programs and products 5 years of experience with developing and delivering financial services products via digital channels 5 years of experience in payments or general-purpose credit card product management Ability to travel as needed (~25%) Must work East Coast Hours Desired Characteristics: Advanced degree (MS, MBA). Marketing experience in the credit card or financial services industries. Collaborative style and approach with comfort working in a matrixed, decentralized structure. Outstanding communications, relationship building, influencing and collaboration skills. Strategic thinking with ability to develop and implement actionable plans to drive business results. Consumer finance experience and related industry experience. Direct marketing experience with both acquisition and loyalty/lifecycle channels. Proven ability to partner and communicate effectively with all levels of the organization. Demonstrated project management skills. Experience managing customer loyalty programs. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Lead and develop data engineering applications and teams, design and implement ETL pipelines on big data platforms, collaborate with cross-functional teams, and drive technical standards and program delivery. | Bachelor's degree in Computer Science or related field with 4-9 years of experience in large scale data environments using technologies like Ab Initio, Spark, Hive, Kafka, and AWS, plus leadership experience in a Scaled Agile framework. | JOB_POSTING-3-74299-8 Job Description Role Summary/Purpose: We are looking for a AVP Principal Data Engineer to lead the development of consumer-centric low latency analytic environment leveraging Data technologies and transform the legacy systems. This role is an exciting, fast-paced, constantly changing, and challenging work environment, and will play an important role in resolving and influencing high-level decisions across Synchrony. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • Design, develop and lead data engineering applications in highly agile and fast-moving teams. • Lead a data engineering team and roll up the sleeves to individually contribute when required. • Implement ETL/ELT on a big data platform (Cloudera Hadoop cluster) / Container using Ab Initio, Spark, Hive, Kafka, RDBMS(Oracle, MySQL), NoSQL databases(Cassandra), and public cloud solutions. • Responsible for design, development, testing oversight and production implementation. • Experience with batch and real-time data pipelines in a DevOps environment using Ab Initio and Spark. • Work closely with Product owners, Product Managers, Program manager, scrum masters in a Scaled Agile framework. • Partner with architects to efficiently design data applications with scalability, resiliency and speed. • Lead data engineering team to drive program delivery. • Drive technical development and application standards across enterprise data lake and data warehouse. • Accomplish results by communicating expectations; planning, monitoring, and appraising results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. • Collaborate across cross-functional teams to improve and deliver on business objectives and priorities. • Apply technical knowledge, industry experience, expertise, and insights to contribute to the development & execution of Engineering capabilities. • Stays up-to-date on latest trends in data engineering, recommends best practices, develops innovative frameworks to avoid redundancy by promoting automation. • Mentor and coach the team to promote Synchrony values and culture. • Perform other duties and/or special projects as assigned. Qualifications/Requirements • Bachelor's degree preferred with a concentration of study in Computer Science, Engineering or related field and 4 to 5 years of work experience with ELT/ETL/Data warehousing, large scale Data environments e.g., Cloudera and public cloud (AWS preferred) using Ab Initio, Spark, Hive, Kafka, RDBMS (Oracle, MySQL) • In lieu of a degree, a certification in related field and 8 to 9 years of work experience with above mentioned exposure to large scale data environments. Desired Characteristics • Prior experience as a Data Engineering Technical Lead leading team in Scaled Agile framework. • Strong experience and deep understanding of ETL, data warehousing, data lakes (Hadoop & Spark) and analytics concepts. • Experience owning multiple mission critical applications on data platform. • Experience with batch and real-time data pipelines in a DevOps environment. • Must be willing to work in a fast-paced environment with globally located Agile teams working in different shifts. • Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders. • Excellent written and oral communication skills. Adept and presenting complex topics, influencing, and executing with timely /actionable follow-through. • Experience in designing ETL pipelines to enable automated data load into AWS S3 & Redshift. • Prior work experience in a Credit Card/Banking/Fin Tech company. • Experience dealing with sensitive data in a highly regulated environment. • Demonstrated implementation of complex and innovative solutions. • Articles and publications in the field of data engineering. • Nice to have AWS Solution Architect/Data Engineer certification. • Be the captain of the team, led by example, go beyond the boundaries, motivate, and a team player. Grade/Level: 11 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Information Technology

Drive adherence to finance governance standards by managing issue management, risk assessments, change management, and monitoring activities across the finance organization. | Bachelor's degree or equivalent experience, 4+ years in governance, risk and control roles with issue management, audit or first line risk experience, strong communication and multitasking skills. | JOB_POSTING-3-74180-13 Job Description Role Summary/Purpose: The AVP Finance Risk & Controls (Governance) will be part of a new first line of defense centralized team who are responsible for driving compliance with the Governance standards across the Finance organization which will include (but not limited to) Issues & Incident Management, Risk & Control Self-Assessment, Change Management and a variety of Monitoring and Reporting on risk and governance activities and results. Additionally, the successful candidate will be helping to drive the stand up of the new centralized operating model across Finance and supporting our Finance colleagues on that journey. The successful candidate for this role is an individual with strong verbal and written communication skills with individuals of various levels in the organization, skilled attention to detail, have the ability to manage through influence and be an expert multi-tasker. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • This role has primary responsibility for delivering a centralized Finance Governance Model by driving adherence, providing expertise, and standardizing execution of enterprise-wide governance programs to the Finance Organization. • Key deliverables will relate largely to Issue & Incident Management with aspects of Risk Assessment & Change Management, Monitoring and Reporting. • Aspects of Issue Management deliverables will include but are not limited to the delivery of process improvements; standardizing the documentation, challenging root cause, assuming ownership of coordinating issue administration, supporting and project managing cross functional discussions and complex issues, data and trend analysis, assessing the impact of cross functional issues on Finance, the reporting of emerging issues, open issues, trend analysis, status and preparing materials for forums/committees. • Aspects of Risk Assessment & Change Management will include facilitating the completeness of the Process Universe of process, risks and controls, challenging and reporting on the results of Risk and Control Assessments, embedding and facilitating risk identification as part of Change initiatives and maintaining and facilitating the controlled maintenance of Models, Non-Models, Policies and Procedures. • Aspects of Monitoring and Reporting will include supporting and facilitating Finance to maintain relevant metrics to monitor governance activities and risks, escalation as needed and having an aggregated view of the governance and risk results across Finance. • The role will work with matrixed Governance representatives across Finance and be an individual contributor. • The role will overall support Finance to drive effective risk identification and management of compliance or operational risks and connect Governance programs outputs within Finance for ensuring that Risk Assessments and Monitoring & Reporting is complete. • Establish effective relationships with all operational areas including, but not limited to Compliance, Operational Risk, Cross functional 1st Line Governance teams, Internal Audit, etc. at the leadership level and other supporting levels. • Work directly with 1st Line Governance counterparts (Technology & Operations, Growth, Sales, Credit, & Growth etc.) in coordination on Issue Management, RCSA, Change Management standards and activity needs (not limited to). • Coordinate the activities required to support various committees, ensuring applicable presenters are scheduled to speak as well as completed materials are provided to the appropriate committee coordinators. • Support the development of Finance specific policy, procedures, job-aids and training as it pertains to the evolution of the team and activities. • Support the delivery of webinars and training that build understanding and delivery within the Finance Function. • Given the establishment of the team and operating model, additional responsibilities may include assisting with other governance responsibilities such Exam Support, Supplier oversight, Surveillance Testing and Quality Assurance work. Qualifications/Requirements • Bachelor’s degree in Finance or Accounting or related business field or in lieu of degree, 8 years equivalent experience in a regulated Financial Services organization or External/Internal Audit within Financial Services practice • 4+ years of experience in Governance, Risk and Control role which included Issue Management responsibilities, RCSA and Monitoring and Reporting activities (can be concurrent) • Internal or External Audit and/or first line risk and control experience Desired Characteristics • Strong attention to detail and superior writing and editing experience and skills • Ability to drive results independently and prioritize multiple workstreams • Strong presentation and confidence in leading group meetings • Demonstrated great verbal and written communication skills and ability to work cross functionally • Understanding of Finance systems & processes • Demonstrated knowledge and understanding of relevant legislation, regulations, and policies • Direct experience in a role requiring communicating with middle management levels in a regulated environment • Strong attention to detail, analytically minded, excellent documentation skills and effective multi-tasker • Ability to manage multiple competing initiatives, drive process improvements and deliver results within deadlines with a focus on accuracy and attention to detail Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Finance

Lead and provide technical leadership for IAM programs including secrets management, privileged access monitoring, and compliance assurance, while developing strategic roadmaps and collaborating across business units. | 8+ years IT experience with 5+ years leading engineering teams in IAM or related security functions, hands-on technical expertise with IAM tools, Agile experience, and strong communication and strategic planning skills. | JOB_POSTING-3-74168 Job Description Role Summary/Purpose: We are seeking an accomplished candidate for the role of VP, Technical IAM Programs, to lead and drive complex technical initiatives across our Identity and Access Management portfolio. This role focuses on developing automation solutions, operationalizing security controls, and leveraging existing IAM technology stacks to enhance security posture and regulatory compliance. The ideal candidate will bring a strong technical foundation with hands-on experience in code interpretation, troubleshooting, and solution architecture. As a strategic leader, you will guide a team of engineers, collaborate across multiple business units, and align technical programs to organizational goals within domains like Secrets Management, Privileged Access Monitoring, and Compliance Assurance. Exceptional communication skills and the ability to create and execute strategic roadmaps are vital. The role demands a proactive, self-organized leader who excels in managing complexity and cross-functional partnerships. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • Lead and provide technical leadership across IAM domains including Secrets Management (secret scanning & vaulting, e.g., CyberArk/Delinea, HashiCorp Vault, BigID), Privileged Access Monitoring, and Compliance Assurance. • Develop, communicate, and maintain a multi-year strategic roadmap to drive innovation, strengthen security controls, and streamline day-to-day operations. • Establish and maintain strong relationships and partnerships with stakeholders across Security, Technology, Governance, Operational Risk, and Internal Audit teams to align program objectives and facilitate audit readiness. • Identify, assess, and report technical and organizational risks, blockers, corrective actions, and progress updates to executive leadership. • Navigate and resolve technical roadblocks autonomously where possible; escalate complex issues clearly and succinctly. • Mentor and coach engineering teams on Software Development Lifecycle (SDLC) best practices including design, architecture, testing, and deployment. • Lead solution design efforts for complex technical use cases with a focus on automation and operational efficiency. • Ensure comprehensive and up-to-date documentation of standards, policies, procedures, and work instructions. • Define and monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to measure program maturity and effectiveness. • Perform other duties and/or special projects as assigned. Qualifications/Requirements • Education: • BS/BA in Computer Science, Information Technology, Cybersecurity, or equivalent, plus 8+ years IT experience, OR • High School Diploma/GED with 10+ years IT experience demonstrating progressive responsibility. • Experience: • Minimum 5 years leading engineering teams delivering technology solutions in medium to large enterprises. • Minimum 5 years’ experience in Identity and Access Management (IAM) or closely related functions such as Security Engineering, Cyber Intelligence, Vulnerability Management. • At least 2 years working with Agile methodologies in roles such as Product Owner, Scrum Master, or Technical Lead. • Minimum 2 years of people management experience, leading teams of 2+ engineers or contractors. • Technical Expertise: • Proven experience with Secrets Management technologies: secret scanning, vaulting tools (CyberArk/Delinea, HashiCorp Vault, BigID). • Strong understanding of IAM directory services, such as Active Directory, LDAP, or similar. • Hands-on experience with Splunk Cloud and Splunk Enterprise Security for monitoring and analytics. • Ability to interpret, debug, and contribute to technical codebases where needed. • Skills: • Exceptional written and verbal communication skills for effective cross-team collaboration and executive reporting. • Strategic thinker able to develop and articulate long-term program visions and actionable roadmaps. • Strong organizational and prioritization skills, capable of managing multiple concurrent projects in complex environments. • Proactive problem solver with the ability to navigate ambiguity and escalate appropriately. Desired Characteristics • Experience working in highly regulated industries (Finance, Healthcare, Government). • Familiarity with compliance standards such as SOX, GDPR, HIPAA, or NIST cybersecurity frameworks. • Prior experience managing IAM product roadmaps and integrations within cloud environments (AWS, Azure, GCP). • Certifications such as CISSP, CISM, PMP, or relevant IAM-focused certifications. Grade/Level: 13 The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Information Technology

Lead the marketing organization for the Ashley Furniture credit portfolio and develop marketing strategies to achieve growth metrics. Collaborate with sales teams and partner organizations to drive new card accounts and incremental card usage. | A Bachelor's Degree or equivalent experience is required, along with a minimum of 10 years in marketing, including managerial experience. Candidates should have significant exposure to consumer-facing programs and experience with digital channels. | Job Description: Role Summary/Purpose: Lead the marketing organization for the Ashley Furniture credit portfolio, including corporate and all licensee stores. The Ashley Furniture portfolio is one of the largest in Synchrony. Develop and implement marketing strategies and tactics to achieve Synchrony growth metrics as well as critical client requirements. Work collaboratively with both the sales team and partner organizations to drive new card accounts and incremental card usage. As portfolio marketing leader, this role with have responsibility for developing and leading a team of direct reports. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with the business and the Synchrony client team to lead, develop, implement, and monitor dynamic annual growth plans. Lead and develop team of client marketing professionals. Establish and develop key relationships at senior levels of partner organization. Understand and incorporate the client's key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. Optimize contractual marketing spend and pursue additional funds to meet growth goals. Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. Manage all aspects of the value proposition, including tracking industry trends, competitor's and customer experience metrics. Ensure program profitability and penetration through continued enhancements. Drive program to effectively work in an omni-channel environment. Ensure digital assets are in place and optimized. Push for cutting edge thinking and agenda. Monitor & manage performance of all key credit and marketing metrics vs. plan. Lead the portfolio reviews as a part of the Synchrony planning cycle. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school diploma and 10 years of marketing experience in the credit card or financial services industries. A minimum of 8 years of marketing experience to include: 5 years of managerial responsibility for both organizations and other professionals 5 years of demonstrated growth marketing leadership skills (analytic and creative) with significant exposure to consumer facing programs/products 2 years of experience with digital channels - online and mobile Ability to travel as needed; ~ 30% Desired Characteristics: Advanced degree (MS, MBA). Marketing experience in the credit card or financial services industries. Collaborative style and approach with comfort working in a matrixed, decentralized structure. Outstanding communications, relationship building, influencing and collaboration skills. Strategic thinking with ability to develop and implement actionable plans to drive business results. Consumer finance experience and related industry experience. Familiarity with value proposition and/or new product development processes, from concept innovation through go-to-market execution. Direct marketing experience with both acquisition and loyalty/lifecycle channels. Proven ability to partner and communicate effectively with all levels of the organization. Demonstrated project management skills. Experience managing customer loyalty programs Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Lead and develop the marketing team for the Ashley Furniture credit portfolio, develop and implement growth strategies, manage marketing spend, optimize digital assets, and collaborate with sales and partners to drive card account growth. | Bachelor's degree or equivalent experience, 8+ years marketing experience including 5 years managerial, 5 years growth marketing leadership, 2 years digital channel experience, ability to travel ~30%, and preferably credit card or financial services experience. | Job Description: Role Summary/Purpose: Lead the marketing organization for the Ashley Furniture credit portfolio, including corporate and all licensee stores. The Ashley Furniture portfolio is one of the largest in Synchrony. Develop and implement marketing strategies and tactics to achieve Synchrony growth metrics as well as critical client requirements. Work collaboratively with both the sales team and partner organizations to drive new card accounts and incremental card usage. As portfolio marketing leader, this role with have responsibility for developing and leading a team of direct reports. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Partner with the business and the Synchrony client team to lead, develop, implement, and monitor dynamic annual growth plans. • Lead and develop team of client marketing professionals. • Establish and develop key relationships at senior levels of partner organization. • Understand and incorporate the client's key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. • Optimize contractual marketing spend and pursue additional funds to meet growth goals. • Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. • Manage all aspects of the value proposition, including tracking industry trends, competitor's and customer experience metrics. Ensure program profitability and penetration through continued enhancements. • Drive program to effectively work in an omni-channel environment. Ensure digital assets are in place and optimized. Push for cutting edge thinking and agenda. • Monitor & manage performance of all key credit and marketing metrics vs. plan. Lead the portfolio reviews as a part of the Synchrony planning cycle. • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor's Degree or, in lieu of a degree, a high school diploma and 10 years of marketing experience in the credit card or financial services industries. • A minimum of 8 years of marketing experience to include: • 5 years of managerial responsibility for both organizations and other professionals • 5 years of demonstrated growth marketing leadership skills (analytic and creative) with significant exposure to consumer facing programs/products • 2 years of experience with digital channels - online and mobile • Ability to travel as needed; ~ 30% Desired Characteristics: • Advanced degree (MS, MBA). • Marketing experience in the credit card or financial services industries. • Collaborative style and approach with comfort working in a matrixed, decentralized structure. • Outstanding communications, relationship building, influencing and collaboration skills. • Strategic thinking with ability to develop and implement actionable plans to drive business results. • Consumer finance experience and related industry experience. Familiarity with value proposition and/or new product development processes, from concept innovation through go-to-market execution. • Direct marketing experience with both acquisition and loyalty/lifecycle channels. • Proven ability to partner and communicate effectively with all levels of the organization. • Demonstrated project management skills. • Experience managing customer loyalty programs Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing

Lead and operationalize enterprise-wide cloud financial management and cost optimization programs, partnering with senior leaders and cross-functional teams to drive financial stewardship and cloud spend transparency. | Bachelor's degree with 4+ years in IT finance or cloud financial management, hands-on cloud spend management experience in AWS/Azure/GCP, proficiency with cloud financial tools, strong business acumen, and leadership experience in FinOps. | Job Description: Role Summary/Purpose: The VP, Cloud FinOps Program drives cloud cost optimization, transparency, and enterprise-wide governance across all public cloud platforms (AWS, Azure, GCP). This leader operationalizes scalable FinOps processes, partners closely with VPs and business unit heads to define spend strategy, and provides expert guidance on forecasting, budgeting, and cross-functional reporting. By aligning cloud investment with Synchrony’s business strategy, this role manages financial risk and enables transformative change management as our cloud adoption accelerates. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Implement the enterprise Cloud FinOps program roadmap in partnership with Finance, Technology, and Business leaders Drive continuous improvement of cloud financial management practices and program maturity, supporting organizational growth and transformation goals Foster a culture of cost ownership, accountability, and collaboration Oversee regular, rigorous analysis of multi-cloud spend; identify key areas for optimization, waste reduction, and cost avoidance Build and own cloud showback models, implement cost allocation strategies, and ensure financial transparency for all teams Lead the automation and standardization of cloud spend analytics and dashboarding (native tools and third-party platforms). Experience with Flexera preferred. Partner with infrastructure, engineering, architecture, and vendor management teams to provide financial insights on contract negotiations (e.g., EDPs, MAPs, commit levels) Prepare and deliver executive-ready presentations on cloud financial performance, investment trade-offs, and optimization strategies to senior leaders and key stakeholders Govern the cadence and process for showback reviews with senior leadership—ensuring actionable insights drive meaningful change; manage execution of tracked optimization recommendations. Guide finance and technology teams in transitioning to the variable cloud-spend model, establishing accountability across project and functional teams Establish and maintain best-practice governance frameworks aligned to FinOps Foundation standards (FinOps Foundation certification a plus) Lead and contribute to the organization’s Cloud Center of Excellence/Working Group, ensuring policies, practices, and guidelines for cloud operations and cost controls are implemented and measured (policy-as-code, WAF cost pillar standards and best practices) Champion FinOps culture—develop and deliver tailored training, communications, and change management plans to enable cost-conscious decision-making organization-wide Stay current with industry trends, participate in external FinOps communities, and disseminate relevant learnings across the organization Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree in Finance, Business, IT, Engineering, or related field; and 4+ years of experience in IT finance, cloud financial management, or technical operations with cloud P&L familiarity; or in lieu of degree 8+ years’ experience in financial management, IT finance, or cloud cost management. Minimum 4 years of hands-on cloud spend management experience (AWS, Azure, GCP) in large, complex environments Demonstrated experience building and/or leading a cloud FinOps team Advanced proficiency with cloud financial management tools (AWS Cost Explorer, Azure Cost Management, Flexera, etc.) Thorough understanding of cloud architecture, chargeback/showback, tagging, and multi-cloud governance Strong business acumen, exceptional communication skills, and proven ability to influence senior stakeholders Desired Characteristics: Master’s degree or MBA preferred FinOps Certified Practitioner or Professional highly preferred; cloud vendor certifications a plus (AWS Cloud Practitioner, AWS Solution Architect Associate, Azure Fundamentals, etc…) Experience designing, implementing, and operationalizing cloud cost allocation, tagging, and reporting standards in multi-cloud environments Experience in large-scale cloud transformations in highly regulated industries, contract negotiation, or vendor management Strong excel, visualization, and dashboarding skills; experience with Power BI, Tableau, or similar tools; Python skills a plus Outstanding organizational and cross-functional collaboration skills; able to operate with autonomy and substantial ambiguity This is a highly visible, high-impact role for a proven FinOps leader ready to drive financial stewardship, innovation, and value realization across Synchrony’s cloud portfolio. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

Lead and operationalize enterprise-wide cloud financial management and cost optimization programs, partnering with finance and technology teams to drive transparency, governance, and cost accountability. | Requires 4+ years hands-on cloud spend management experience in large environments, expertise with cloud financial tools, strong business acumen, and leadership in FinOps or related fields. | Job Description: Role Summary/Purpose: The VP, Cloud FinOps Program drives cloud cost optimization, transparency, and enterprise-wide governance across all public cloud platforms (AWS, Azure, GCP). This leader operationalizes scalable FinOps processes, partners closely with VPs and business unit heads to define spend strategy, and provides expert guidance on forecasting, budgeting, and cross-functional reporting. By aligning cloud investment with Synchrony’s business strategy, this role manages financial risk and enables transformative change management as our cloud adoption accelerates. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Implement the enterprise Cloud FinOps program roadmap in partnership with Finance, Technology, and Business leaders Drive continuous improvement of cloud financial management practices and program maturity, supporting organizational growth and transformation goals Foster a culture of cost ownership, accountability, and collaboration Oversee regular, rigorous analysis of multi-cloud spend; identify key areas for optimization, waste reduction, and cost avoidance Build and own cloud showback models, implement cost allocation strategies, and ensure financial transparency for all teams Lead the automation and standardization of cloud spend analytics and dashboarding (native tools and third-party platforms). Experience with Flexera preferred. Partner with infrastructure, engineering, architecture, and vendor management teams to provide financial insights on contract negotiations (e.g., EDPs, MAPs, commit levels) Prepare and deliver executive-ready presentations on cloud financial performance, investment trade-offs, and optimization strategies to senior leaders and key stakeholders Govern the cadence and process for showback reviews with senior leadership—ensuring actionable insights drive meaningful change; manage execution of tracked optimization recommendations. Guide finance and technology teams in transitioning to the variable cloud-spend model, establishing accountability across project and functional teams Establish and maintain best-practice governance frameworks aligned to FinOps Foundation standards (FinOps Foundation certification a plus) Lead and contribute to the organization’s Cloud Center of Excellence/Working Group, ensuring policies, practices, and guidelines for cloud operations and cost controls are implemented and measured (policy-as-code, WAF cost pillar standards and best practices) Champion FinOps culture—develop and deliver tailored training, communications, and change management plans to enable cost-conscious decision-making organization-wide Stay current with industry trends, participate in external FinOps communities, and disseminate relevant learnings across the organization Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree in Finance, Business, IT, Engineering, or related field; and 4+ years of experience in IT finance, cloud financial management, or technical operations with cloud P&L familiarity; or in lieu of degree 8+ years’ experience in financial management, IT finance, or cloud cost management. Minimum 4 years of hands-on cloud spend management experience (AWS, Azure, GCP) in large, complex environments Demonstrated experience building and/or leading a cloud FinOps team Advanced proficiency with cloud financial management tools (AWS Cost Explorer, Azure Cost Management, Flexera, etc.) Thorough understanding of cloud architecture, chargeback/showback, tagging, and multi-cloud governance Strong business acumen, exceptional communication skills, and proven ability to influence senior stakeholders Desired Characteristics: Master’s degree or MBA preferred FinOps Certified Practitioner or Professional highly preferred; cloud vendor certifications a plus (AWS Cloud Practitioner, AWS Solution Architect Associate, Azure Fundamentals, etc…) Experience designing, implementing, and operationalizing cloud cost allocation, tagging, and reporting standards in multi-cloud environments Experience in large-scale cloud transformations in highly regulated industries, contract negotiation, or vendor management Strong excel, visualization, and dashboarding skills; experience with Power BI, Tableau, or similar tools; Python skills a plus Outstanding organizational and cross-functional collaboration skills; able to operate with autonomy and substantial ambiguity This is a highly visible, high-impact role for a proven FinOps leader ready to drive financial stewardship, innovation, and value realization across Synchrony’s cloud portfolio. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Lead multiple Scrum/Kanban teams to deliver strategic initiatives, manage Agile ceremonies, collaborate with product owners and stakeholders, and ensure timely project delivery. | 8+ years experience, 5+ years in information systems, CSM/SAFe certification, people/vendor management, strong Agile knowledge, and excellent communication skills. | Job Description: Role Title: AVP, Scrum Master (L11) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. • Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. • We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. • We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: In today's fast-paced business landscape, the ability to adapt quickly and deliver value is paramount. Agile project management has emerged as a transformative approach to project delivery, and behind every successful Agile project, there is a dedicated team that manages the Agile framework with precision and finesse. GOI&T (Global Operations Initiatives & Technology) team has a proven track record of success, and it empowers teams to embrace change and collaborate to achieve results in their projects. The key responsibilities of the team include daily stand ups, sprint planning, sprint review, sprint retrospective and backlog refinement. While they maintain a relentless focus on improving their Agile processes and strive for excellence in project delivery, the GOI&T team can pivot quickly, responding to changing customer needs – consistently delivering value to customers. Role Summary/Purpose: The AVP - Scrum Master will be responsible for leading multiple Scrum/Kanban teams executing on development for Strategic Initiatives supporting Global Operations Initiatives & Technologies. This role is responsible for collaborating with Agile team members including the product owner, engineering teams, business stakeholders & ART leadership with the goal of leading innovative solutions to production as per the Digital First prioritized initiatives. Key Responsibilities: • Lead and Manage the delivery activities of multiple scrum teams in a manner that aligns with automation strategy set by business counterparts • Anchor and effectively apply the Agile Manifesto, SAFe core values, Lean-Agile mindset and SAFe principles to lead multiple high-performing, cross-functional agile scrum/Kanban teams as the Scrum Master • Work with business teams to shape business requirements and provide ongoing communication through project execution. • Ensures development stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities. • Assisting product owner to create roadmaps and their dissemination to the team(s), while leading, managing, tracking, and communicating the execution of the plans and ensure that projects are completed on time. • Communicate and facilitate effectively across diverse audiences within and outside of the Sprint Team (key stakeholders, executives). • Work with cross-functional teams (not limited to - architects, application engineers, UX designers, and outsourced vendors) to create a holistic roadmap and planning for product delivery • Well versed in all Scrum/SAFe ceremonies: Daily Standups, Backlog maintenance and Grooming, Sprint Planning and Review, Release Planning, Demos & Retrospectives, Scrum-of-Scrums, Inspect and Adapt event, and PI Planning. • Manage Sprints - keeping order, process, delivery, priorities accurate and on time Keep scrum team focused on concrete priorities while keeping outside influences from disrupting the Scrum team and actively identify and remove waste and distractions • Work with Product Owners and QA team to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines. • Advocate for autonomous, self-organizing, empowered, and continuously improving teams. Continuously strives to coach team and product owner to deliver higher customer satisfaction, improved velocity and delivery predictability, better system performance and enhanced ability to innovate, scale, and meet compliance requirements. • Lead in production support prioritization with key stakeholders and identify and pursue improvements. • Facilitate regular meetings with all relevant stakeholders and project team to discuss/share status and to track progress & health of the project. • Perform other duties and/or special projects as assigned Required Skills / Knowledge: • Bachelor's Degree in any discipline with minimum 8+ years of overall experience or in lieu of a degree, 10+ years of overall experience. • Minimum of 5 years of experience in developing and implementing information systems • CSM/SAFe Certified is a must. • Experience in People/ Vendor management • Ability to build & maintain relationships & partnerships with key stakeholders. • Excellent knowledge on Agile methodologies and practices • Excellent verbal, written, and communication skills. Should be able to communicate effectively to varied audiences changing style and format depending on stakeholder needs. • Proven leadership and effective decision-making capabilities • Demonstrated experience in conflict resolution • Ability to monitor and manage critical path elements of consolidated projects & programs Contact Center Technology project management experience Desired Characteristics: • Experience managing offshore resources, organizing and motivate large cross-functional teams. • Experience in leading Agile Team(s) in SAFe (Scaled Agile Framework) that involve Cross functional team members will be added advantage • Experience managing projects in large banking and financial services companies • Strong business acumen and superior decision-making skills. • Superior oral and written communication skills, as well as the ability to manage • expectations of the business, clients, team members, management and external groups. • Strong cross-functional team player with the ability to work seamlessly across a matrix organization. • Creativity, enthusiasm and energy with a strong customer "can do" attitude and result oriented. • Hands on, self-motivated professional style with the ability to effectively prioritize multiple initiatives. • Ability to understand technical requirements of projects and effectively manage resources, vendors and test efforts. • Desire to work in an open, collaborative and fast-paced environment. Eligibility Criteria: Bachelor's Degree in any discipline with minimum 8+ years of overall experience or in lieu of a degree,10+ years of overall experience. Work Timings : 2 PM to 11 PM IST (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) For Internal Applicants: • Understand the criteria or mandatory skills required for the role, before applying • Inform your manager and HRM before applying for any role on Workday • Ensure that your professional profile is updated (fields such as education, prior experience, ther skills) and it is mandatory to upload your updated resume (Word or PDF format) • Must not be any corrective action plan (First Formal/Final Formal, PIP) • L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. • L9+ Employees can apply Grade/ Level: 11 Job Family Group: Information Technology