Synchrony

Implement payment system roadmap, manage backlog, write user stories, oversee testing and releases, and lead scrum teams. | Bachelor's degree and 5+ years product owner or agile development experience in financial services or fintech with strong communication and stakeholder management skills. | Job Description: Role Title: AVP, Treasury – Payment Systems Product Owner (L11) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. We offer Flexibility for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Synchrony’s Payment Hub organization is responsible for delivering centralized payment capabilities and services that enable secure, compliant, and scalable payment processing across the enterprise. The team partners closely with business and technology stakeholders to define strategy, prioritize roadmaps, and execute iterative delivery through agile practices—ensuring strong governance, quality, and operational readiness from build through release and post-production validation. Role Summary/Purpose: The Payment Systems Product Owner plays a pivotal role in implementing the roadmap for Synchrony’s Payment Hub by bridging the gap between the strategic vision and tactical execution to deliver on stakeholder needs. This role develops and maintains product roadmaps, manages dependencies across teams and provides subject matter expertise on the Payment Hub’s products and services. Essential Responsibilities: Roadmap & Strategy: Support development of the roadmap for the Payment Hub’s products and services by applying cross-functional, systems-based thinking to identify, understand and manage the complexities and interdependencies within the product ecosystem. Develop, maintain, and prioritize the product backlog, ensuring that it reflects the product vision, key milestones, stakeholder needs, and system dependencies. Product Development & Execution: Support the development of the product; be a key player throughout each ceremony. Accessible to clarify product requirements and ensure delivery against expectations. Write and prioritize user stories with a clear understanding of stakeholder perspectives. Oversee testing process by signing off on QA scripts and on QA testing, leading UAT (writing and/or securing test scripts, storing documentation) and obtaining stakeholder sign offs. Oversee the release process, ensuring deployments are planned and executed smoothly in alignment with business goals and partnering with tech leads to transition to run. Lead Post-Prod Validation (writing and/or securing post-prod validation scripts and signoff). Regularly refine backlog items to ensure clarity and readiness for development. Create and maintain standardized functional documentation of each feature. Stakeholder Management & Leadership: Lead scrum teams while fostering a culture of collaboration, innovation, execution excellence, and customer-centricity. Provide context and clarity on product features. Regularly engage with stakeholders across all parts of the business and IT to gather and prioritize their needs and expectations. This includes validating development progress and negotiating priorities, managing expectations, and validating stakeholder buy-in. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree OR in lieu of degree with 5+ years of product owner or agile development experience within financial services, fintech, or commercial banking. 4+ years of product owner or agile development experience within financial services, fintech, or commercial banking. Exceptional communication, negotiation, and stakeholder management skills. Desired Characteristics: Experience supporting the development of payment products and services, preferably in relation to a centralized payments function Familiarity with multiple payment methods (i.e., ACH, wire, instant payments, etc.) and their associated file formats or rules (i.e., NACHA, ISO20022, SWIFT, etc.) Knowledge of regulatory requirements (AML, KYC, PCI-DSS, OCC and CFPB regulations). Proactive, with a high degree of self-initiation Demonstrated strong quality/process improvement experience, with relevant examples that improved business performance and customer experience Advanced problem-solving skills with the ability to synthesize disparate and/or complicated requirements into innovative solutions and cohesive product features within a virtual environment. Eligibility Criteria: Bachelor's degree OR in lieu of degree with 5+ years of product owner or agile development experience within financial services, fintech, or commercial banking. Work Timings: 4.30 AM EST to 1.30 PM EST This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. As directed by the management, you will be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in-person engagement activities such as business/ team meetings, trainings, and events For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal,LPP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L09+ Employees can apply Grade/Level: 11 Job Family Group: Finance We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Lead technology oversight and governance for the PayPal Savings program, coordinating cross-functional teams and managing compliance and audits. | 4+ years IT experience with technical lead or program management background, strong communication skills, and ability to manage complex projects in regulated environments. | Job Description: Role Summary/Purpose: The VP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program. This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks. This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards. Essential Responsibilities: • Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution. • Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment. • Manage technology relationship with PayPal and internal cross-functional business and technology teams. • Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives • Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program. • Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes. • Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA's) and the effectiveness of controls that address those risks. • Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings. • Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing. • Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology • Prior experience as technical lead/technical project or program manager • Experience owning and delivering a mission critical projects on time and within budget • Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams • Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders. • Excellent written and oral communication skills. Adept at presenting complex topics, influencing and executing with timely / actionable follow-through. • Ability and flexibility to travel for business as required Desired Characteristics: • Prior work experience in Banking/FinTech company • Ability to drive strong partnerships with second line teams • Demonstrated ability to manage complexity and multiple initiatives • Experience in retail deposits, regulatory, or risk • Experience dealing with sensitive data and software development in highly regulated environment • Demonstrated experience in working with partners and clients • Leadership experience operating at a strategic level as part of a cross functional team • Experience operating as part of a cross functional team • Use of advanced technical & analytical competencies in driving effective strategic goals • Advanced experience with SAS/SQL or other related analytic tools • Experience in leading QA teams • Experience with Client/Partner management Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Implement strategies to increase cardholder activation and engagement, oversee lifecycle campaigns, and lead growth initiatives while collaborating with teams and agencies. | Bachelor's degree or equivalent with 9+ years in digital and lifecycle marketing, 5+ years in digital platform management, and 3+ years analytics experience. | Job Description: Role Summary/Purpose: The Consumer Engagement Lifecycle Marketing role will be responsible for implementing strategies that will drive increased cardholder activation and engagement for Virgin Red Rewards Mastercard® and Sun Country Visa Signature® Card. The individual will oversee existing cardholder lifecycle campaigns and manage complex marketing execution from end to end, working closely with the other Lifecycle Marketing team members, portfolio marketing leaders and cross functional teams. This individual will also lead critical growth initiatives like retention and best customer efforts. The role will work with analytics, finance, legal and performance marketing teams as well as external agencies to manage campaign designs, develop and manage creative assets, execute the campaigns and track performance. This role needs to be an expert in Workfront and feel confident with the processes and procedures needed to launch a campaign. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. The successful candidate will have the following essential responsibilities: Oversee a variety of Lifecycle efforts including Incentives, Benefit Reinforcement, and Retention, and confidently develop campaigns to reflect the desired strategy Lead marketing campaign strategy, design and execution including program setup and tracking in Workfront, workbook development, audience segmentation review and approval oversight, creative development and execution, collateral management, legal reviews and revisions, and marketing services / outside agency management. Deepen partnership with emerging SYF and Vendor technology and platform refinements (SYF Products, Features, Channels & Capabilities) to fuel growth Lead the internal campaign review process and coordinate materials needed for each (e.g., Legal, Compliance, Fair Lending, Marketing Tollgate) Lead the oversight of campaign overview / tracking / results documents Build strong relationship with the Marketing leaders on the team and act as the right hand when it comes to issues management and campaign status updates Proactively identify and escalate issues Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree or in lieu of degree, high school diploma/GED and 9+ years of Digital and Lifecycle Marketing 5+ years of experience in digital platform management and/or marketing with a combination of web, email, mobile experience, with the ability to create, manage and deliver against large, interdependent project plans. 3+ years of analytics experience with competencies in analytic tools, dashboards and tracking – includes tracking code implementation. Ability to travel as needed (~20%). Ability and flexibility to travel for business as required Desired Characteristics: Degree from an accredited university or college; preferably in Business, Marketing or Technology Consumer/digital first mentality Marketing experience preferably in cobrand, digital, technology platform, direct marketing, credit card or financial services. Experience influencing organizations and other professionals Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Lead technology supplier management strategy and execution, develop and coach team, and ensure governance and oversight routines are executed. | Bachelor's degree with 10+ years in technology supplier management or procurement, plus 10 years project/program management experience and strong leadership in complex organizations. | Job Description: Role Summary/Purpose: This position is a leadership role responsible for leading the Technology Supplier Management Strategy and execution across multiple technology teams and the function-wide supplier base aligned to Business, Customer and Client Software and Applications as well as Professional Services. This role will manage a small team but will require extensive interaction with Business Functional, Technology, Sourcing Commodity, Supplier Management, Legal and Risk Leaders. The individual will work closely with and across teams within Technology, Risk Management, Sourcing, Legal and executive management. The role requires a strong leader who can elevate the core capabilities of Technology Supplier Management through influence, analytics and decision making such that the function is establishing and upholding supplier strategy in alignment with the overall Technology strategy. The candidate will need to successfully build relationships with Senior Technology leaders, Risk and Audit leaders and their leadership teams and the various stakeholders throughout the organization to facilitate and influence change. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Develop, coach and mentor team to create a high performing team Directly support SVP, Technology Supplier Management to ensure timely and efficient execution of all supplier management strategic, governance, and oversight routines Provide Supplier Management services to Senior Executives, specifically for Business Systems and Technology, Customer Systems and Technology, Retail Card, Care Credit and Payment Solution Technology and Innovation platform leaders and their respective organizations Provide input and support to Technology Supplier Management organization for development and implementation of Technology Supplier strategies and outsourcing models Ensure coordination and collaboration across Technology Supplier Management and broader Technology organization by partnering with Technology Supplier Managers, Sourcing Commodity Leaders as well as other business functional and technology leaders and driving appropriate connections between vertical and horizontal responsibilities Support ongoing strategy & deliverables related to Technology Contingent Workers utilization across all of Technology Maintain full compliance to enterprise wide Supplier Management policies, procedures and standards Lead a team of 2 employees supporting Technology Supplier Management responsibilities for: Supplier Monitoring, external Technology-based market analysis, alignment of Technology supplier base to overall Technology 2020 strategy, internal Technology relationship management, external supplier relationship management, Supplier risk and issue management and key supplier health / performance reporting, metrics and analytics Deliver Technology responsibilities for all enterprise-wide Supplier Management requirements and mandates Partner with Technology supplier management personnel to ensure quality and timely delivery of horizontal supplier management reporting, analytics, assessments and issue management Support SVP, Technology Supplier Management to develop technology supplier risk themes and implement appropriate mitigations and initiatives across stated technology supplier risk areas Support SVP, Technology Supplier Management as needed to develop and implement improvements to further the maturity of the Technology Supplier Management and related programs Must be willing to travel up to 25% Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree with a minimum of 10+ years of either Technology, Supplier Management or Procurement experience Minimum 10 years of Project\Program Management experience Minimum 5 years of experience in a leadership role with a proven track record of strong leadership which includes coaching, mentoring and performance development Demonstrate experience of driving improvements across complex organizations and processes of varying levels of maturity Strong presentation and communication skills with a demonstrated business presence while interacting with senior business executives Proven experience with partnering, collaborating and influencing across a large multilayered organization at all levels Proven experience handling multiple, and competing priorities across all stakeholder groups and effectively resolving competing priorities and interests with minimal disruption Experience acting as a strategic Technology business partner with senior leadership Ability and flexibility to travel for business as required Desired Characteristics: Experience with regulatory expectations such as FFIEC, NIST Experience working with industry frameworks such as CobIT, ITIL Strong PC skills including MS office tools Action and detail oriented, excellent organization and prioritization skills Independent worker with awareness of when to escalate and engage others Proven experience executing with accuracy, on time and while dealing with ambiguity Demonstrate commitment to continuous improvement Demonstrate strong risk management mindset and behavior Grade/Level: 13 The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Manage supplier lifecycle, monitor supplier performance, lead contract negotiations, and implement continuous improvements in supplier management processes. | Requires 7+ years relevant experience, people management skills, and experience with operations and supplier management processes in a regulated financial industry. | Job Description: Role Summary/Purpose: Responsible for managing the complete lifecycle (onboarding-monitoring-offboarding) for Operations suppliers. Develops and implements comprehensive supplier monitoring plans which include process metrics, SLAs, risk & issue management, and quality requirements ensuring adherence to SYF Supplier management standards. Responsible for establishing and maintaining relationships with operations functional stakeholders/leadership and respective supplier aligned to Operations. Works collaboratively with Sourcing and TechOps business leaders to lead strategic discussions for the specific needs of each TechOps subfunction. Leads and partners with Operations functional leadership, Sourcing and Legal teams for contract management and to achieve the strategic goals set for the year. Identifies and implements continuous improvements for key supplier management processes. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you the option to work from home near one of our Hubs or come into one of our offices. Occasionally, you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Complies with all Synchrony Supplier Risk Management Program Requirements • Accountable for the entire lifecycle of the suppliers inclusive of monitoring/evidencing requirements • Benchmark and identify industry best practices to implement continuous process improvements for key supplier management processes & workflows. • Builds & maintains strong relationships with suppliers & implement oversight & governance plans to effectively monitor metrics, SLAs and quality of service delivery. • Ensures ongoing oversight and maintenance of program documentation as required. • Lead onsite assessments for suppliers where necessary • Leads a program to ensure review of all contractual monitoring documentation (FFIEC, SSAE16, and audit). Summarizes and communicates findings to the team. • Performs supplier oversight & management activities, including regular follow-up/completing necessary documentation. • Partner with Operations leadership and Sourcing to develop and implement strategic supplier roadmap • Identifies and tests risks & controls with a goal of mitigating 3rd party risk exposure. • Participates & Leads in Contract Negotiations and RFX events • Acts a 1st line of defense ensuring that Supplier Management processes & controls are effective. • Participate and/or Lead Tech&Ops initiatives • Coaches & Mentors other members of Supplier Management team • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor’s degree in any discipline with 7+ years of relevant work experience or in lieu of degree, minimum 10 years of Financial Industry experience • Minimum of 5 years of People Management experience • Experience with Operations function and/or supplier management processes • Understand the criteria or mandatory skills required for the role, before applying. • Experience with Operations function and/or supplier management processes • For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying. • Inform your Manager or HRM before applying for any role on Workday. • Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) • Must not be any corrective action plan (First Formal/Final Formal, PIP) • Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. • Ability and flexibility to travel for business as required Desired Characteristics: • Experience building and managing large multi-million dollar vendor contracts • Knowledge of Synchrony Financial Applications platforms, products, functions and current vendors. • Experience working in a regulated industry. • Experience working with auditors and regulators such as the Federal Reserve, OCC, and FDIC • Additional auditing qualifications (such as CIA, CISA, or CFSA) and understanding of internal audit requirements, as set out by IIA and BIS • Deep understanding of general IT controls, application controls, and change audit methodologies, as well as industry accepted standards (i.e. COBIT, ISO) • Working knowledge of current financial services technologies • Strong analytical and negotiation skills • Strong eye for detail & ability to root cause • Strong oral and written communication, presentation, interpersonal, and facilitation skills • Strong team building skills and the ability to work effectively across teams. • Strong Process orientation and ability to identify control gaps and test controls for effectiveness Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Execute co-brand portfolio programs and develop client partnerships to drive account growth and loyalty across channels. | Bachelor's degree with 9+ years marketing in credit card/financial services and 5+ years client portfolio experience, plus willingness to travel. | Job Description: Role Summary/Purpose: The PayPal Co-Brand AVP Campaign & Initiative Manager will be responsible for flawless execution of the PayPal co-brand portfolio programs, while establishing a strong and productive partnership with the client to achieve or exceed portfolio goals. This successful candidate will implement strategies that deliver on our growth commitments and generate new insights in a test and learn environment. The AVP Campaign & Initiative Manager should have expertise in digital marketing channels and be focused on continual innovation and learning in the space to provide a great customer experience. The role will flex across the co-brand marketing team to lead development and execution of key initiatives, including managing the team’s operating rhythm. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Flawless execution of PayPal Co-Brand programs, following all processes and meeting all requirements of the business Partner with the client and co-brand marketing team on growth initiatives to meet or exceed portfolio goals Develop and execute programs to drive new accounts, sales and loyalty through the entire customer lifecycle Manage cardholder communications across a variety of digital and offline channels, throughout the customer journey Develop product lifecycle strategies and partner with cross functional teams to deliver on initiatives to influence and change cardholder behavior Work with internal, client and external resources to manage development of digital assets, research plans, product prototypes, and marketing collateral Have a digital mindset to develop effective creatives, track program performance, and maximize customer performance across all our digital engagement channels Willingness and flexibility to change direction when needed Build and maintain a strong, trusting, and productive partnership with PayPal Manage marketing budget tracking, invoice processing & monthly reconciliation for specific marketing programs and special initiatives Manage program spend within contractual obligations of the marketing fund Participate in cross- functional product, channel and customer experience IT builds to support various growth initiatives Participate in the development of marketing plans, including the annual growth plan. Coordinate across the team and with the client on the internal PAR / budgeting process. Ensure compliance with all internal & external legal and regulatory requirements Work with Analytics teams to plan campaigns (targeting strategy) and assess campaign performance to iterate on targeting hypotheses Monitor industry trends to influence product enhancements and customer experience outcomes. Ability to identify, prioritize, and gain alignment to execute key initiatives Effective internal partnership across functions at all levels of the organization Monitor and accurately forecast program performance. Understand actual performance against forecast to improve go-forward strategies. Partner with the Synchrony COE Product and Digital teams to gain learnings that influence growth strategies Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school equivalent plus 9+ years of marketing experience within the credit card or financial services industry 5+ years of marketing and/or retail client portfolio experience Good understanding of credit, payments, and digital marketing Willingness to travel 25% Ability and flexibility to travel for business as required Desired Characteristics: Commitment to flawless execution, including following all processes and requirements Exhibit Leadership and presence to advance key initiatives Exceptional relationship building and client leadership abilities Strong analytical skills Excellent oral and written communication skills Ability to work cross-functionally and in a small team environment Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

Build and maintain React-based web applications, troubleshoot production issues, and collaborate in agile teams. | Bachelor's degree or equivalent experience with strong React single-page application development skills and ability to work in agile teams. | Job Description: Role Summary/Purpose: Billions of transactions—and you’ll touch all of them if you join our IT team as a Front-End Software Developer (L9) . Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence—this is where you can shape the future of payments. As a Front-End Engineer, you’ll work hand in hand with our User Experience team to create eye popping, user-friendly, super intuitive online applications. You’ll participate in hack-a-thons, partner with universities on innovation events, work with our famed Stamford Innovation Station—you’ll bring us ideas about how to do things differently. You’ll be defining what Software Engineering means here—and how it can affect the entire industry. It’s the ideal time to come aboard — we’re focused on the future as we continue to evolve as a company. With so many opportunities available, this is where you can make your mark and help define the FinTech industry. You’re the one we’re looking for if you: Are you passionate about creating amazing online applications that can empower a Fortune 200 company Have common sense—can you think through your designs to make sure they’re the best? Are you a coder who is also a problem solver, capable of creating elegant, testable code that’s robust and scalable Are ready to be disruptive and interesting in the commerce space Can work with product, marketing, and project management as one agile team Are ready to own your own career and destiny Value results Have tech chops: React single page web app development background is a must Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Build amazing web applications using ReactJS, HTML, CSS, JS and more Work with a cross-shore development team Influence and collaborate to create an amazing online experience Participate in agile sprints with cross-functional teams including planning, daily standups, backlog grooming sessions and reviews Analyze production defects, troubleshoot systems, identify root cause, and implement fixes Work with third party vendors to develop software and/or integrate their software into our products Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree in computer science or related degree and a minimum of 2 years of web application development experience OR, in lieu of degree, High School Diploma/GED 4 years of professional web application development experience Ability and flexibility to travel for business as required Desired Characteristics: Experience building responsive web applications using ReactJS, HTML, CSS, and JavaScript Experience working on an agile development team Experience with building React component libraries and dependency management tools like NPM Experience with continuous integration environments like Jenkins Experience building and deploying applications Experience with unit testing frameworks, UI test cases in a Test-driven development (TDD) environment Working knowledge of implementing Accessibility (ADA) and Analytics requirements Grade/Level: 09 The salary range for this position is 85,000.00 - 140,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Leading procurement and asset management for IT hardware, software, and cloud services. | 20+ years of IT procurement experience with strong negotiation, supplier management, and process improvement skills. | Job Description: Role Summary/Purpose: Synchrony is continuing to build world class loyalty solutions – those that drive engagement with our cardholders. Our Synchrony Rewards System (SRS) Team brings these products to life through all stages and touchpoints of the customer lifecycle. Within SRS, our Loyalty Product Owner will be responsible to lead the implementation of new features & enhancements across SRS and integration points with our digital, workstation, data warehouse and client teams. In addition, this role will have some project management responsibilities within the broader Loyalty IT team. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Identify business needs and translate to business rules/stories Influence decisions by providing technical consultation and direction to stakeholders Work closely with SRS leader and Scrum Master to ensure technical implementation meets the business requirements and business rules Become an SME in some of our backend systems we connect to & build services for – Vista, Fiserv Loyalty Platforms (PLP & TLR) Ensure strong communication and coordination across Synchrony systems and platforms that integrate loyalty solutions Oversight and leadership of the wing-to-wing product development lifecycle including build, test, launch, and adoption Work with the SRS Agile Development Team & Scrum Master, lead backlog planning and grooming, and support Release planning Coordinate and lead user acceptance testing (UAT) and end-to-end testing for releases Partner with key stakeholders such as Marketing, IT, Compliance, Credit/Risk and Operations to identify and prioritize future features to deliver to market and to ultimately manage the product backlog Responsible for all “run the engine” functions for the site, such as triaging and managing defects, employee education, user inquiries, SLA issues, etc. Partner with Production Ops team to closely monitor and understand usage patterns online and utilize tools such as Omniture, GA, and Splunk Keep all product documentation up to date Manage Loyalty IT projects, coordinating with Rewards IT, other IT systems teams within Synchrony, as well as client IT and business resources Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's Degree and 4+ years of IT experience or equivalent leadership program experience, or in lieu of degree High School Diploma/GED and 8+ years of IT experience, experience in developing and implementing information systems and project management experience Desired Characteristics: Experience with Agile (work or preferably, trained) and/or SAFe (Scaled Agile Framework) in a Product Owner role Track record of creative & strong problem solving and ability to thrive in a cross-functional and virtual environment High energy, self-motivated, with strong communication skills (verbal and written) Passion for learning about new technologies and identifying ways to drive innovation Excellent analytical and presentation skills within all levels of the organization. Effectively communicate and influence all leadership levels of Synchrony and its partners Strategic thinker with ability to develop and implement actionable plans to drive business results Strong project management experience with a record of delivering on time and across functions Strong digital proficiency, including launching new products and capabilities and understanding of mobile & web applications Experience in leading large cross-functional virtual project teams Experience with API teams, Astra and Apigee Technical acumen & experience to lead our team through simple solutions Experience with loyalty technology and solutions Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Lead IT procurement operations including contract negotiations, supplier management, and process improvements. | 20+ years in IT procurement with expertise in hardware, software, cloud buying, contract management, and procurement system implementations. | Job Description: Role Summary/Purpose: This position reports into an IT Audit Senior Manager. The incumbent must demonstrate subject matter expertise and will be responsible for executing on the audit plan primarily covering Synchrony Financial's Information Technology organization. In addition, the incumbent will participate in the annual risk assessment and planning process, conduct continuous monitoring activities, and support report outs to leaders within the organization. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Participate as a lead team member on scheduled audits, executing audit projects from start to finish with limited direction from the Senior Audit Manager Assist the Senior Audit Manager and the Audit Director in the risk assessment and development of the SYF Internal Audit annual plan Will serve as a subject matter expert in one or more of the following areas: Technology infrastructure (including Networks) AWS Public Cloud Technology IT Asset Management (ServiceNow CMDB) & Configuration Information Security IT Project Management Synchrony specific business applications Participate in the audit planning process, including logistics, scoping, staffing and audit approach as directed by the Senior Audit Manager Track and validate findings/issues to ensure they are appropriately addressed, including MRAs and other high-risk issues Participate in Continuous Monitoring activities over the Information Technology function Prepare draft written audit reports and other presentations for review and approval by the Senior Audit Manager Conduct and document detailed process walkthroughs with management, including the identification of process risks and controls Document clear audit work papers that succinctly articulate purpose, scope, procedures and conclusions of test work performed Identify control gaps or control deficiencies and assess the impact to the business Present audit results to internal audit leadership, as well as business management Maintain internal audit competency through ongoing professional development Maintain understanding of current and emerging risks within the subject area Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree in finance, business or equivalent related field, such as MIS or Computer Science In lieu of a relevant Bachelor’s degree, 10+ years’ experience in audit, accounting, financial services, technology, or related field 6+ years of experience in audit, accounting, financial services or relevant field Currently holds, or is actively pursuing CPA, CIA, CISA or other relevant professional designation/association Demonstrates a strong understanding of Internal Audit concepts and methodologies Demonstrates a strong understanding of the Institute of Internal Audit’s International Professional Practice of Internal Audit Must be willing to travel up to 20% of the time domestically Ability and flexibility to travel for business as required Desired Characteristics: CISA/CISM/CIA/CFE/CISSP certifications are strongly desired Demonstrates a strong understanding of Information Security and IT frameworks including NIST and COBIT Prior experience in banking or financial services industry, including managing and understanding regulatory expectations (e.g. from the OCC and/or FRB) Data Analytics skills Demonstrates a strong understanding of IS and IT frameworks including NIST and CoBIT Strong oral communication, business writing, presentation, and facilitation skills Ability to effectively integrate business, operational, compliance, technological, and financial components into audit work performed Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues Understands all relevant business technologies and their impact to the control environment Demonstrate verbal and written ability to differentiate between key and mitigating controls and control attributes Ability to flowchart business processes Ability to efficiently carry out responsibilities and create efficiencies during the execution of audit related work Able to work independently on multiple assignments while effectively supporting teamwork and achievement of team objectives Strong analytical, risk management, and problem-solving skills Strong PC Skills - MS Office suite, Visio, SAS, ACL Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Internal Audit Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

Develop and maintain full-stack web applications using modern JavaScript frameworks and backend technologies. | Proven experience with TypeScript, React, Angular, Node.js, and Next.js in a professional setting. | This job listing in Dakota - MN has been recently added. Tallo will add a summary here for this job shortly.

Maintain and enhance marketing system integrations, develop AI-powered automation workflows, and collaborate with cross-functional teams to optimize marketing operations. | Experience with Workfront, Fusion, AI platforms, system integrations, and marketing automation. | Job Description: Role Summary/Purpose: The Marketing Platform Enablement Manager (TEM) is responsible for executing and maintaining seamless integrations between Adobe Workfront and key enterprise systems (Zeta, Coupa, Salesforce/JIRA) and other marketing tools. This role focuses on ensuring smooth data flow, process automation and alignment across various marketing technology ecosystems to support marketing campaign execution, workflows and performance insights. The ideal candidate possesses hands-on expertise in Adobe Fusion for orchestrating workflows and managing complex integration, with a strong technical understanding. This role reporting to the VP, Marketing Platform Enablement leader and will work closely under the direction of the integration leader. Beyond traditional integration, this role plays a critical hands-on role in enabling AI-assisted Marketing operations. The candidate will work embedding Generative AI tools (COTS or custom LLM-based models) into Adobe Workfront ecosystem to drive efficiency and intelligence at every stage of the marketing process. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Deployment and enhancement of existing integrations across Adobe Workfront, Zeta, Salesforce/JIRA, Digital Asset Management (DAM), Coupa and other marketing platforms • As a Product Owner, you will lead the integration of generative AI platforms into our marketing content and workflow automation processes. Co-create with Product Manager product roadmap for AI-powered automations that streamline campaign brief creation, automate metadata generation, produce content summaries, and enforce quality control through governance frameworks. • Collaborate closely with cross-functional teams, to prioritize features that leverage AI that enhance efficiency, consistency, and scalability across marketing operations. • Build and maintain Adobe Fusion workflows for robust logic, monitoring and governance alignments • Collaborate with MarTech and business leads to translate the marketing process needs into integration solution. Maintain system documentation, data mappings, and integration playbooks to ensure operational continuity • Monitor integration performance, troubleshoot issues, and optimize for continuous improvements. • Manage the beta testing schedule for Adobe Workfront’s quarterly product releases within Adobe Fusion • Ensure platform decisions are guided by significance to the enterprise, impacts to the business, risk management and the organization • Facilitate the development of policies that govern appropriate data stewardship and compliance across the platform • Monitor regulatory guidelines, compliance-related guidance and emerging industry trends to determine their impacts on future-state • Communicate closely with product managers, functional users and delivery organization to ensure consistency across projects and products in the platform • Create business cases for introducing new technologies and upgrading existing platform • Work closely with our Data Insights team to ensure coordination with leadership reporting and dashboard development, as well as providing relevant input into key metrics design. • Develop deep understanding of existing Marketing Technology stack, technical infrastructure and contribute to ongoing MarTech Agile program to aid in delivering optimization goals • Perform other duties and/or special projects as assigned Qualifications/Requirements: • Bachelor’s degree or in lieu of degree, high school diploma/GED and 6+ years of work experience with an emphasis on technology and application management. • 3+ years’ experience with Work Management applications, automation solutioning, system integrations and business process knowledge, including Workfront & Fusion • Experience integrating Generative AI platforms into marketing content or workflow automation. • Hands-on experience with Generative AI tools and platforms in a marketing or automation context. • Proven ability to build automations that utilize AI for campaign brief creation, metadata generation, maintain compliance and content summarization. • Strong understanding of quality control processes and governance standards related to AI-driven content automation • Ability and flexibility to travel for business as required Desired Characteristics: • Proven ability to work independently, yet as key member and contributor to a broader team • Strong business acumen, able to bridge the business objectives with technology capabilities • Prior work experience managing application support to Marketing function strongly preferred • Passion for learning new technologies and identifying ways to drive innovation • Direct product management experience in the financial services industry • Demonstrated experience in delivering successful customer solutions through ideation, design, build, and deployment stages • Experience working in and navigating a highly regulated business • Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment • Working knowledge of application development and Agile methodology to help scale project work across multiple project teams Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing

Build and maintain responsive web applications using ReactJS, collaborate with cross-functional teams, and participate in agile development processes. | Minimum 2 years of web application development experience, proficiency in React, HTML, CSS, JavaScript, and experience working in agile teams. | Job Description: Role Summary/Purpose: Billions of transactions—and you’ll touch all of them if you join our IT team as a Front-End Software Developer (L9) . Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence—this is where you can shape the future of payments. As a Front-End Engineer, you’ll work hand in hand with our User Experience team to create eye popping, user-friendly, super intuitive online applications. You’ll participate in hack-a-thons, partner with universities on innovation events, work with our famed Stamford Innovation Station—you’ll bring us ideas about how to do things differently. You’ll be defining what Software Engineering means here—and how it can affect the entire industry. It’s the ideal time to come aboard — we’re focused on the future as we continue to evolve as a company. With so many opportunities available, this is where you can make your mark and help define the FinTech industry. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You’re the one we’re looking for if you: Are you passionate about creating amazing online applications that can empower a Fortune 200 company Have common sense—can you think through your designs to make sure they’re the best? Are you a coder who is also a problem solver, capable of creating elegant, testable code that’s robust and scalable Are ready to be disruptive and interesting in the commerce space Can work with product, marketing, and project management as one agile team Are ready to own your own career and destin Value results Have tech chops: React single page web app development background is a must Essential Responsibilities: Build amazing web applications using ReactJS, HTML, CSS, JS and more Work with a cross-shore development team Influence and collaborate to create an amazing online experience Participate in agile sprints with cross-functional teams including planning, daily standups, backlog grooming sessions and reviews Analyze production defects, troubleshoot systems, identify root cause, and implement fixes Work with third party vendors to develop software and/or integrate their software into our products Perform other duties and/or special projects as assigned Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree in computer science or related degree and a minimum of 2 years of web application development experience OR, in lieu of degree, High School Diploma/GED 4 years of professional web application development experience Ability and flexibility to travel for business as required Desired Characteristics: Experience building responsive web applications using ReactJS, HTML, CSS, and JavaScript Experience working on an agile development team Experience with building React component libraries and dependency management tools like NPM Experience with continuous integration environments like Jenkins Experience building and deploying applications Experience with unit testing frameworks, UI test cases in a Test-driven development (TDD) environment Working knowledge of implementing Accessibility (ADA) and Analytics requirements Grade/Level: 09 The salary range for this position is 85,000.00 - 140,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Build and maintain relationships with healthcare providers to drive product adoption and sales within the veterinary industry. | Experience in sales, consultative selling, and familiarity with CRM tools like Salesforce, with a focus on veterinary or medical industry knowledge. | Job Description: Role Summary/Purpose: The Area Practice Development Manager is responsible for building strong relationships with healthcare providers through virtual outreach (with the occasional in-person visit) across the Veterinary industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Area PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals. This position covers a territory comprised of states of North Carolina & South Carolina. Essential Responsibilities: Build strong working relationships to effectively understand and address opportunities for growing sales within the assigned territory states of North Carolina & South Carolina. Use discretion to determine when to prioritize high-value sales opportunities (CareCredit acceptance, Installment/MSF sign-ups, reduced origination fee pilot, or waived enrollment fee offers) Develop long term client relationships with provider offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit Identify competitive threats (e.g., promotional material, websites, provider conversations) and determine appropriate actions to reinforce CareCredit as the product of choice/first look Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments. Apply judgment to decide when an in-person visit is required versus when a virtual engagement is sufficient based on sales opportunity and provider needs Lead sales strategy and manage budget for assigned territory as part of a broader regional team Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce Develop profound knowledge in designated industry to better understand and support providers with their specific needs Maintain knowledge and understanding of all Synchrony Veterinary products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within designated industry and assigned region Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals Set business goals to both forecast and meet sales and credit application performance required for assigned territory Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization Proactively sign-up providers for CareCredit acceptance and Installment/MSF products, acting as a hunter when new opportunities are uncovered Safely and securely manage company digital assets (laptop, tablet, cell phone) Perform other duties, special projects, and attend industry/association trade shows as assigned Qualifications/Requirements: A minimum of 3 years sales experience including 1+ years of Consultative Sales experience Primarily remote with potential to travel up to 30% to attend industry/association trade shows, including weekends, or an occasional in-person practice meetings. Desired Characteristics: Ideal candidate will reside either in Greensboro, NC or surrounding area or Charleston, SC or surrounding area. BA or BS degree or equivalent experience. Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook Outside sales experience, Field Sales and Virtual/tele-sales experience Skilled in virtual engagement, data-driven selling - supported by CRM insights Business travel & expense budgeting knowledge Sales experience in the veterinary industry; proven portfolio ownership (account plans, prioritization) Solution-oriented, consultive, value-based selling experience Medical sales / marketing experience Executive sales, account management, and assigned-territory routing experience Ability to drive field-based growth with strong territory ownership Experience using a CRM tool such as Salesforce Private label credit card and marketing experience Strong finance business/industry acumen, fluency in patient financing Knowledge of customer financial drivers/needs Openness to coaching and ability to learn quickly Customer focused mind set with ability to respond quickly to customer needs Exceptional interpersonal communication skills (written, oral, non-verbal) Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.

Manage and cultivate client partnerships, oversee multi-channel marketing campaigns, and lead strategic client meetings. | Requires 4+ years of marketing experience, project management skills, and client relationship expertise. | Job Description: Role Summary/Purpose: The Account Manager is responsible for both managing & cultivating strong partnerships with key strategic clients/businesses, delivering against client campaign business goals, delivering complex campaigns across multiple marketing execution channels and supporting the continual evolution and integration of holistic planning and delivery for the business. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Leverage campaign strategy & execution expertise to drive optimization & efficiency within client campaigns & deliver on key business strategic initiatives with a diligent focus on safety & soundness Manage campaign execution across multiple marketing channels including direct mail, email, paid media, earned media & Marketplace Forge strategic relationships with client teams as a trusted advisor and influencer bringing thought leadership and guidance to every conversation by sharing knowledge, encouraging dialogue on insights, and demonstrating strategic thinking Help clients achieve their goals and stay ahead of industry trends, anticipating their needs and leveraging industry knowledge to provide solutions to challenges that align with business goals Lead cross functional client marketing meetings and collaborate with functional experts to develop execution program solutions to achieve strategic client objectives in New Accounts, Sales, and Net Income goals, optimize marketing opportunities, and share best practices The candidate may, at times, act as Agile team scrum master; manage strategic client projects and lead process improvements across all channels Serve as liaison and central point of contact with marketing teams for milestone tracking, change control requests, process exceptions, as well as omni channel optimization opportunities Establish and lead regular campaign portfolio review operating process with client marketing teams to drive execution progress, proactively address roadblocks, optimize marketing opportunities, and share best practices Partner with internal teams to plan & forecast channel capacity, prioritize campaigns, and proactively manage workload balancing to support the strategic priorities of the business and governance requirements If needed, drive and coordinate client marketing campaign incident management and corrective actions; partnering with remediation subject matter expects and compliance teams Build relationships/networks across key functional areas that support marketing execution plans Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s Degree OR in lieu of degree high school diploma/GED and 5+ years of professional experience in sales, marketing, operations in a corporate environment A minimum of 4 years of marketing experience to include Project Management and client relationship experience Ability and flexibility to travel for business as required Desired Characteristics: Excellent team skills; flexibility to pivot with strategy, regulatory and market evolution; and proven ability to work cross functionally, as well as within own function Proven client relationship management skill sets, experience developing plans and consistently meeting deadlines Project management experience leveraging the Workfront platform for campaign execution Excellent organization, communication & critical thinking skills, the ability to navigate in a fast-paced environment, the ability to synthesize information, connect the dots and anticipate needs/impacts across the business Agile skill sets, team, process, tools and/or methods experience, a plus Demonstrated experience with tactical omnichannel execution across multiple channels and a general understanding of Paid Media execution components including tagging, trafficking, digital audiences (Liveramp) for Search, Social, Display/Programmatic and Affiliate Be curious and embrace change; be a catalyst for new ways of thinking and delivering for the business Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

Manage and grow a book of healthcare provider accounts through in-person visits and strategic planning to meet sales targets. | Minimum 3 years sales experience, including consultative sales, with strong interpersonal and CRM skills, preferably in healthcare or financial services. | Job Description: Role Summary/Purpose: The Metro Practice Development Manager is responsible for conducting in-person visits and promoting the benefits of CareCredit to high-value healthcare providers across the Healthcare Specialty industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Metro PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals. This position covers a territory comprised of Philadelphia area, including Virginia, Maryland, New Jersey and New York. Essential Responsibilities: • Build strong working relationships to effectively understand and address opportunities for growing sales within an assigned territory comprised of Philadelphia area, including Virginia, Maryland, New Jersey and New York.and the surrounding area • Strategically plan, organize, prioritize and independently manage book of business to meet/exceed revenue and application goals • Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments. • Develop long term client relationships with physician offices, assist them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit • Engage, in-person (and on occasion virtually), with office staff and doctors/owners to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit suite of financial products • Drive engagement in scheduled, outcome-driven meetings • Lead sales strategy and manage budget for assigned territory as part of a broader regional team • Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce • Develop profound knowledge in Healthcare Specialty industry to better understand and support providers with their specific needs • Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within industry and region • Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals • Set business goals to both forecast and meet sales and credit application performance required for assigned territory • Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory • Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilization • Safely and securely manage company car and digital assets (laptop, tablet, cell phone) • Perform other duties, special projects, and attend industry/association trade shows as assigned • Coordinate with the Enrollment team to ensure a smooth post-sale handoff and first-use activation Qualifications/Requirements: • A minimum of 3 years sales experience including 1+ years of Consultative Sales experience • Ability to travel daily up to 80% field with 50% overnight travel. Travel may include attendance for industry/association trade shows as needed, including weekends. Desired Characteristics: • Ideal candidate will reside within the Philadelphia, PA or surrounding area. • BA or BS degree or equivalent experience • Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook • Outside sales experience, Field Sales and Virtual/tele-sales experience • Skilled in virtual engagement, data-driven selling - supported by CRM insights • Business travel & expense budgeting knowledge • Sales experience in the Wellness Healthcare Industry • Solution-oriented, consultive, value-based selling experience • Medical sales / marketing experience • Executive sales, account management, and assigned-territory routing experience • Ability to drive field-based growth with strong territory ownership • Experience using a CRM tool such as Salesforce • Private label credit card and marketing experience • Strong finance business/industry acumen, fluency in patient financing • Knowledge of customer financial drivers/needs • Openness to coaching and ability to learn quickly • Customer focused mind set with ability to respond quickly to customer needs • Exceptional interpersonal communication skills (written, oral, non-verbal) Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

Lead SOX compliance and regulatory reporting quality assurance programs, including risk assessment, testing oversight, deficiency management, and stakeholder communication. | Minimum 5 years in audit, SOX, internal controls, or regulatory reporting, with a background in finance or accounting; experience in financial services industry preferred. | Job Description: Role Summary/Purpose: This role has leadership responsibility for Synchrony’s programs to comply with Sarbanes-Oxley Act (SOX) Section 404 and Regulatory Reporting Quality Assurance (RRQA). SOX includes managing the end-to-end SOX compliance program, including scoping, testing oversight, deficiency remediation, and comprehensive reporting to ensure effective internal controls over financial reporting. RRQA provides independent review of the accuracy, completeness, and timeliness of the Company’s regulatory reporting filings. This role requires extensive engagement and collaboration within Controllership, external audit, and with leaders across Synchrony, especially Finance, Technology & Operations, and Internal Audit. It is a high-visibility position, and the right candidate embodies core values such as leadership, candor, productivity, responsiveness, quality, and collaboration. This role supervises a team of nine. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Duties & Responsibilities: SOX • Lead Synchrony’s SOX Section 404 Compliance Program including the SOX program strategy and procedures aligned with regulatory requirements and internal policies. • Annual SOX Scoping and Risk Assessment: • Define annual SOX testing scope through risk assessments of financial reporting and control environment data (e.g., RCSAs, process maps, IT systems). • Identify significant accounts, processes, applications, Non-Model Tools (NMT), and third-party providers impacting financial reporting. • Evaluate fraud risks and adjust scoping accordingly. • Present scoping and risk assessment results for approval to key stakeholders including the CAO and Disclosure Committee. • SOX Testing Oversight: • Develop, communicate, and obtain approval for the annual SOX testing plan, covering business and IT controls. • Coordinate quarterly and annual testing of key controls with the Internal SOX Team (IST) and monitor testing progress. • Ensure appropriate sampling, rigor, and documentation in line with the SOX Testing Working Agreement. • Evaluate service organization (SOC 1) reports and integrate third-/fourth-party control considerations. • Deficiency Management: • Identify, evaluate, document and communicate control deficiencies to CAO, Disclosure Committee, and Audit Committee. • Oversee remediation plans and validate closure of deficiencies following Issue Management procedures. • SOX Reporting and Certifications: • Provide regular updates on SOX lifecycle activities to senior leadership and relevant stakeholders. • Support Management and Executive certifications under SOX Sections 302 and 404 via attestation processes and Disclosure Committee sub-certifications. • Coordinate preparation and review of management representation letters and external audit communications. • Program Governance and Awareness: • Promote SOX compliance awareness across functional leaders, ensuring understanding of their SOX responsibilities. • Provide guidance on control design, deficiency remediation, and policy compliance as needed. • Administer SOX training programs and maintain program documentation and recordkeeping per corporate standards. RRQA • Provide strategic leadership and direction for the RRQA program to ensure comprehensive risk assessment and quality assurance oversight. • Oversee the development, communication, and execution of the annual quarterly RRQA test plans covering conformance and transaction testing of regulatory reports and schedules. • Prioritize testing based on report risk tiers (Tier 1, 2, and 3) to focus resources on higher-risk areas. • Monitor testing progress, review findings, and ensure documentation standards for audit readiness. • Ensure stakeholder engagement and communication by driving issue management and continuous program improvement: • Oversee the classification, escalation, and remediation tracking of RRQA-identified issues and discrepancies in reporting processes. • Facilitate advisory support on regulatory reporting process changes, regulatory exam preparation, and best practices. • Provide quarterly independent testing reports to senior leadership, second and third lines of defense, highlighting issues, incidents, and process improvement recommendations. Other • Perform other duties as assigned. Qualifications/Requirements: • Bachelor’s degree in Accounting or Finance or in lieu of degree, 10 years equivalent experience. • Minimum 5 years of experience in Audit, SOX, Testing & Internal Controls and Regulatory Reporting Quality Assurance experience. • Ability and flexibility to travel for business as required Desired Characteristics: • Master’s degree in Accounting, Finance, or equivalent experience. • Prior public accounting experience, preferably with a Big 4 firm. • Proven internal control experience within a Fortune 500 company. • Experience in the financial services industry. • Direct experience in regulatory reporting. • Strong team player with the ability to influence cross-functionally and build credibility. • Excellent analytical skills with a keen attention to detail. • Proven capability to work independently and meet deadlines in a fast-paced, evolving environment. • Effective verbal and written communication skills. • Strong project and time management skills with experience managing multiple priorities. • Solid problem-solving skills and ability to adapt to changing regulatory and business environments. Grade/Level: 13 The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Finance

Lead and architect consumer banking and credit servicing applications, influence agile teams, drive CI/CD strategies, ensure compliance and operational excellence, and mentor developers. | Bachelor's degree or equivalent with 6+ years software engineering experience, 5+ years application development, expertise in Spring Boot, microservices, cloud native architecture, CI/CD, and strong problem-solving and leadership skills. | JOB_POSTING-3-75054-11 Job Description Role Summary/Purpose: The Assistant Vice President, Principal Engineer craves working in a hands-on system design and architecture environment and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution and event-driven architecture, microservice architecture, cloud technologies and the ability to influence and lead a team are musts. This AVP will lead the development and the life cycle management of our consumer bank and credit servicing applications by creating and developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our technical experts and team leaders. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training, and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities • Influence many agile development teams through all phases of the Agile development life cycle through SAFe • Implement new technologies and assist developers as they migrate to new technologies • Architect applications across the full stack, experience in PCF, Cloud Native Application Architecture, Microservices ecosystem, J2EE, Spring Java, and RESTful API’s, GraphQL APIs are a must. • Design data models to support complex business processes • Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. • Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps. • Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command • Ensure compliance with architecture, security and technology standards set by Synchrony • Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. • Participate in Agile scrums consisting of cross-functional teams • Lead Agile sprints as the technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews • Ensure application code quality through development, test, and QA • Participate in addressing root cause analyses, incident reports and provide direction in problem resolution • Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes • Passionate about the latest technologies, open-source projects and languages • Provide 24x7 on-call support periodically throughout the year • Identify ways to increase efficiency and improve system performance • Work with third party vendors to develop software and/or integrate their software into the company's products • Perform other duties and/or special projects as assigned Qualifications/Requirements • Bachelor’s degree and a minimum 6 years of experience with software engineering OR, in lieu of degree, High School Diploma/GED 8 years of experience with software engineering. • Minimum 5 years of application development experience. • Spring Boot and Spring Cloud development background. • Critical Thinking, creativity and problem-solving skills Desired Characteristics • Experience building and consuming web services via SOAP and REST • Expertise with continuous integration environments • Experience with writing unit, integration, and UI test cases • Deep experience with responsive web design principles and cross device support • Strong experience with Pivotal Cloud Foundry • Knowledge in using Splunk for production support. • Experience with Database Architecture, Modeling, and familiarity with MySQL & SQL • Familiarity with JSON, REST and XML based web services • Working knowledge of the overall mobile industry • Excellence in technical communication with technical and non-technical peers • Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies • Desire to work in a dynamic, fast paced environment • Experience developing and supporting financial/banking applications • Excellent interpersonal skills with ability to influence clients, team members, management, and external groups. • Excellent attention to detail in a team environment • Strong oral and written communication, analytical and problem-solving skills • Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact, and resolution options. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group Information Technology

Lead and unify enterprise-wide consumer remediation initiatives, design delivery frameworks, manage risk and governance, and serve as liaison for senior escalations. | 7+ years consumer servicing leadership, 8+ years leading large strategic initiatives, 5+ years in regulated financial services, strong leadership and communication skills, and ability to work in hybrid settings. | Job Description: Role Summary/Purpose: The VP, Remediation Coordination Leader is responsible for the end-to-end delivery of all consumer remediations across the enterprise. This influential leader is accountable for the results of remediation initiatives that span multiple business functions and is a central contributor to the overall remediation strategy. The VP will be responsible for unifying and expanding a previously decentralized team, setting the vision for remediation delivery, and championing organizational alignment and continuous improvement. In this role, you will design, implement, and continually enhance a standardized delivery framework for consumer remediation, leveraging agile principles to drive adaptability and efficiency. You will build and reinforce effective monitoring and escalation processes, establish regular and transparent stakeholder communications, and ensure the timely and consistent execution of remediation efforts. As the key liaison for all senior-level and governance-related escalations, this position requires exceptional leadership, strategic thinking, and a strong ability to partner across all levels of the enterprise to influence outcomes and drive the remediation agenda forward. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: • Provide visionary leadership to an organization made up of multiple teams representing each key functional area, ensuring strong collaboration, accountability, and alignment. Unify and scale a decentralized remediation function into a high-performing, collaborative, enterprise-wide team. • Serve as the enterprise expert in the delivery of complex, cross-functional remediation initiatives, accountable for successful outcomes across the organization. • Architect, build, and refine the delivery framework for all consumer remediation initiatives, incorporating agile methodologies to enable rapid adaptation, transparency, and continuous improvement. • Establish and oversee comprehensive monitoring and escalation protocols to proactively identify risks, resolve issues, and facilitate effective governance. • Ensure consistent, timely, and transparent updates to all relevant stakeholders, enabling alignment, trust, and shared accountability. • Effectively resolve competing priorities across multiple business functions, using a combination of creative problem-solving and diplomacy to achieve optimal outcomes. • Develop innovative strategies and processes to support the new remediation policy, fostering an environment of change management and ongoing process optimization. • Act as the principal liaison for all senior-level escalations and governance-related issues, representing remediation in leadership forums and executive discussions. • Collaborate closely with cross-functional stakeholders and senior executives to drive best-in-class remediation outcomes and champion organizational change. • Support regulatory, Internal Audit and various oversight and governance requests. • Perform other duties and/or special projects as assigned. Qualifications/Requirements: • Bachelor's degree in Business Management, Operations, or related discipline with 7+ years of consumer servicing leadership experience; in lieu of degree, minimum of 11+ years of experience in consumer servicing leadership • 8+ years of experience leading large strategic initiatives and transformative projects • 5+ years of experience in a heavily regulated financial services environment • Flexibility to be available for in person engagement activities such as business or team meetings, hosting round tables; as well as remote events as needed. • Ability to travel up to 10% of the time, if needed. Desired Characteristics: • Remediation Experience • Demonstrated success in leading cross-functional teams and managing large-scale projects within a highly regulated industry • Strong knowledge and experience in the Banking industry • Experience with control & risk frameworks • In-Depth experience working with Regulatory Requirements • Experience working in an Agile environment • Ability to deal with complexity and ambiguity and help teams set direction and resolve conflicts • Action and detail oriented, excellent organization and prioritization skills • Strong communication and presentation skills, with the ability to interact at all levels with both internal and external stakeholders • Strong leadership and influencing skills • Demonstrated ability to work with third party vendors and solution providers • Proven ability to direct employees across multiple locations and operations and work in a matrix-type organization. Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: • You must be 18 years or older • You must have a high school diploma or equivalent • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Lead and optimize marketing strategies and campaigns for a retail credit program across multiple brands, collaborating cross-functionally and managing performance metrics to drive growth. | Bachelor's degree or equivalent with 10+ years marketing experience in credit card/financial services, 5+ years growth marketing leadership, digital financial product delivery, payments or credit card product management, and ability to travel ~25%. | Job Description: Role Summary/Purpose: The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program that includes multiple retail brands. This role will be responsible for partnering with the VP, Chico’s FAS Marketing Leader on the development and implementation of marketing strategies and tactics to achieve this retail credit programs business objectives along with Synchrony growth metrics. This position will focus on executing, analyzing and optimizing all marketing campaigns and the development of the overall marketing plan across all channels. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with business and client team to co-lead, develop, implement, and monitor dynamic annual growth strategies and plans. Collaborate cross functionally. Establish and develop key relationships at clients organization. Understand and incorporate clients’ key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. Optimize marketing spend and pursue additional funds to meet growth goals. Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. Manage multi-channel acquisition, lifecycle and world campaigns. Tracking industry trends, competitor’s and customer experience metrics. Ensure program profitability and penetration through continued enhancements. Monitor & manage performance of all key credit and marketing metrics vs. plan. Assist in the development of the Synchrony Financial planning cycle. Push for cutting edge thinking and agenda. Bring a curious approach to learning this new client and their consumers. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 10 years of marketing experience in the credit card or financial services industries. A minimum of 5 years of marketing experience to include (can be concurrent): 5 years of growth marketing leadership with exposure to consumer-facing programs and products 5 years of experience with developing and delivering financial services products via digital channels 5 years of experience in payments or general-purpose credit card product management Ability to travel as needed (~25%) Must work East Coast Hours Desired Characteristics: Advanced degree (MS, MBA). Marketing experience in the credit card or financial services industries. Collaborative style and approach with comfort working in a matrixed, decentralized structure. Outstanding communications, relationship building, influencing and collaboration skills. Strategic thinking with ability to develop and implement actionable plans to drive business results. Consumer finance experience and related industry experience. Direct marketing experience with both acquisition and loyalty/lifecycle channels. Proven ability to partner and communicate effectively with all levels of the organization. Demonstrated project management skills. Experience managing customer loyalty programs. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing Synchrony is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $139 billion in sales financed and 68.5 million active accounts, Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Our financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more. Our investments in technology across multiple platforms—in-store, online and mobile—allow us to engage consumers when and where they want. Our programs and tools strengthen the relationship between our business partners and their customers, driving growth and opportunity across the board.

The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program across multiple retail brands. This role involves executing, analyzing, and optimizing marketing campaigns while developing the overall marketing plan across all channels. | Candidates must have a bachelor's degree or equivalent experience, with at least 10 years in marketing, including 5 years in growth marketing leadership and experience in financial services. Strong communication, strategic thinking, and project management skills are essential. | Job Description: Role Summary/Purpose: The VP, Chico’s FAS Marketing will support the marketing strategy and execution for a new retail credit program that includes multiple retail brands. This role will be responsible for partnering with the VP, Chico’s FAS Marketing Leader on the development and implementation of marketing strategies and tactics to achieve this retail credit programs business objectives along with Synchrony growth metrics. This position will focus on executing, analyzing and optimizing all marketing campaigns and the development of the overall marketing plan across all channels. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with business and client team to co-lead, develop, implement, and monitor dynamic annual growth strategies and plans. Collaborate cross functionally. Establish and develop key relationships at clients organization. Understand and incorporate clients’ key business objectives, strategic vision, and marketing calendar into the planning process to achieve set objectives. Optimize marketing spend and pursue additional funds to meet growth goals. Identify portfolio segments to target for partner and business gain; test and implement programs to grow these segments. Manage multi-channel acquisition, lifecycle and world campaigns. Tracking industry trends, competitor’s and customer experience metrics. Ensure program profitability and penetration through continued enhancements. Monitor & manage performance of all key credit and marketing metrics vs. plan. Assist in the development of the Synchrony Financial planning cycle. Push for cutting edge thinking and agenda. Bring a curious approach to learning this new client and their consumers. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 10 years of marketing experience in the credit card or financial services industries. A minimum of 5 years of marketing experience to include (can be concurrent): 5 years of growth marketing leadership with exposure to consumer-facing programs and products 5 years of experience with developing and delivering financial services products via digital channels 5 years of experience in payments or general-purpose credit card product management Ability to travel as needed (~25%) Must work East Coast Hours Desired Characteristics: Advanced degree (MS, MBA). Marketing experience in the credit card or financial services industries. Collaborative style and approach with comfort working in a matrixed, decentralized structure. Outstanding communications, relationship building, influencing and collaboration skills. Strategic thinking with ability to develop and implement actionable plans to drive business results. Consumer finance experience and related industry experience. Direct marketing experience with both acquisition and loyalty/lifecycle channels. Proven ability to partner and communicate effectively with all levels of the organization. Demonstrated project management skills. Experience managing customer loyalty programs. Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.