Sumitomo Pharma America, Inc.

Sumitomo Pharma America, Inc.

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Sumitomo Pharma America, Inc.

Medical Affairs Technology and Digital Innovation Director

Sumitomo Pharma America, Inc.•Anywhere•Full-time
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Compensation$190K - 238K a year

Lead Medical Affairs digital strategy and platform implementation to improve scientific communications, operational efficiency, and compliant access to medical information insights. | Requires a bachelor's degree, 10+ years in medical information or the pharmaceutical industry, and technical expertise with medical affairs platforms and cross-functional technology projects. | Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. KEY RESPONSIBILITIES: Lead the planning, development, and implementation of a forward looking Medical Affairs/Medical and Scientific Communications team digital strategy, providing strategic vision and subject matter expertise to identify, evaluate, and implement emerging technologies that enhance capabilities, optimize processes, improve operational efficiencies and advance scientific communications. Establish a scalable digital roadmap with evolving business needs, industry trends and organizational priorities. Serve as a subject matter expert for Medical and Scientific Communications systems, and related platforms and processes. Serve as the Medical Information insights and reporting subject matter expert for the IRMS DV system and related vendor-supported reporting processes. Ensure Medical Information platforms, databases, and content are reliable, compliant, and scalable, and positioned to support current and pipeline products. Provide overall management, ownership, and administrative support for Mobile Locker, Pubshub, IRMS, Microsoft Office suite tools, Sharepoint, and other Medical Affairs systems, including user access maintenance, report generation, workflow updates, and compliant system enhancements. Manage the MIRF process and associated operational requirements. Lead the strategy, governance, ongoing optimization and maintenance of the SMPA Medical Affairs website and its updates ensuring it serves as a high quality, compliant, and user centric digital resource. Identify and implement opportunities to improve Medical Affairs systems and related workflows to enhance efficiency and the end-user experience. Manage processes, SOPs, and work instructions associated with Medical Affairs systems. Develop and execute project plans that support pre- and post-product launch preparedness for Medical Affairs systems. Implement innovations that strengthen quality control mechanisms, supporting systems and databases, inquiry-handling workstreams, and the dissemination of scientific information. Execute ad hoc projects requiring technical, systems, or operational support. PROFESSIONAL EXPERIENCE/QUALIFICATIONS: Key Core Competencies Excellent oral and written communication skills. Strong stakeholder engagement skills. Excellent organizational, time management, and planning skills. Highly self-motivated, detail oriented, with the ability to manage multiple priorities and deliver work in a timely manner. Ability to collaborate effectively across functional areas, maintain a solution-oriented mindset, and build alignment among internal stakeholders. Innovative and forward-thinking, while remaining pragmatic, efficient, and results focused. Demonstrated ability to lead projects effectively and on schedule. Self-starter and strategic thinker who proactively identifies opportunities and anticipates needs and drives initiatives forward with minimal direction. Education And Experience Bachelor’s degree in a related field required. Minimum of 10+ years of Medical Information, Medical Affairs, or equivalent pharmaceutical industry experience preferred. Experience leading technology-focused projects and coordinating cross-functional initiatives that improve processes and operational efficiency. Proficiency with PC-based applications, including Microsoft Word, Excel, and PowerPoint. Technical expertise with content management systems, customer relationship management systems, and related Medical Affairs platforms. Experience working with Commercial, Legal, Medical, and Regulatory stakeholders, as well as familiarity with pharmaceutical and biotechnology business processes and program/project management practices. Knowledge of AI technologies and their application in a patient-centric environment. Ability to work independently while proactively engaging team members, colleagues, and stakeholders to align priorities and drive solutions forward. Travel Requirements: Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed. Mental/Physical Requirements: Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. The base salary range for this role is $190,400.00 - $238,000.00 Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential, in accordance with applicable law. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Drug Screening Requirements Applicants for sales/field, manufacturing, or other designated roles will be required to submit to a pre-employment drug test. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at reasonableaccomodations@us.sumitomo-pharma.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Digital strategy
Medical affairs technology
Cross-functional project leadership
Strategic planning
Stakeholder engagement
Direct Apply
Posted 17 days ago
Sumitomo Pharma America, Inc.

Senior Manager, Service Delivery Engineer (100703)

Sumitomo Pharma America, Inc.•Anywhere•Full-time
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Compensation$120K - 160K a year

Operate and improve end-user technology services by managing service performance and escalations, partnering with stakeholders and vendors, and advancing service quality, compliance, and user satisfaction. | Requires at least six years of progressive IT service delivery or end-user services experience, three years in a GxP or similarly regulated environment, strong Microsoft 365 and modern workplace skills, stakeholder communication, and preferably a bachelor’s degree. | Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. Job Overview: This position reports to the Director, Service Delivery Lead and is part of the Service Delivery Team, which provides outstanding IT support services to SMPA colleagues. The role serves as a key partner and backup to the Service Delivery Lead, supporting Level 3 Service Delivery operations, helping advance continuous improvement initiatives, and collaborating with business and IT partners to align technology services with organizational needs. This individual will provide hands-on expertise in end-user computing, collaboration technologies, and service management while supporting initiatives that improve operational efficiency, service quality, compliance, and user satisfaction. This person will work closely with the IT Service Desk and IT teams to ensure effective collaboration and alignment. The successful candidate will bring strong experience in regulated environments, a customer-centric mindset, and the ability to support outcomes across functions while delivering measurable value through reliable technology solutions. Essential Functions Required for Job: Support the Service Delivery Lead in executing service delivery priorities and maintaining strong end-user technology experiences across the organization. Contribute to the roadmap for end-user technology services and support operations, with direction from the Service Delivery Lead. Help improve Service Delivery capabilities, supporting alignment with business objectives, compliance requirements, and industry best practices. Establish and monitor service performance metrics, identify opportunities to improve user experience, operational efficiency, and service quality. Support delivery against established service level objectives and business expectations, escalating risks and issues appropriately. Serve as a backup escalation point for complex IT incidents and executive support needs, using strong troubleshooting skills and sound judgment. Knowledge, Skills and Abilities (general & technical): Collaboration & Influence Ability to support cross-functional initiatives and contribute to outcomes with meaningful organizational impact. Strong communication skills with the ability to work effectively with business stakeholders, IT teams, vendors, and leaders. Proven ability to build partnerships, coordinate stakeholders, and help drive alignment in complex environments. Operational Thinking Ability to balance day-to-day operational needs with longer-term service improvements. Strong business awareness with the ability to translate user and business needs into practical technology support solutions. Experience identifying and implementing innovative approaches to improve service delivery and organizational effectiveness. Customer Experience Passion for delivering exceptional customer experiences. Ability to anticipate business needs and proactively develop solutions that improve productivity and satisfaction. Commitment to service quality, continuous improvement, and operational excellence. Technical Expertise Deep expertise supporting enterprise collaboration technologies, cloud platforms, digital workplace services, and modern endpoint management solutions. Strong understanding of Security, Compliance, and GxP requirements within regulated environments. Experience leveraging service management frameworks, automation platforms, and analytics to improve operational outcomes. Education & Experience Requirements: Bachelor's degree in Information Technology, Computer Science, or related discipline preferred. 6+ years of progressive experience in IT Service Delivery, End User Services, or Digital Workplace operations. 3+ years supporting teams, programs, or service delivery initiatives within a GxP-regulated or highly regulated environment. Demonstrated success supporting cross-functional initiatives and contributing to process improvements. Strong experience with IT Service Management platforms, preferably ServiceNow. Expertise with Microsoft 365, Teams, Intune, Active Directory, Azure Active Directory, and modern workplace technologies. Proven ability to support complex operational environments while partnering with business and technology stakeholders. Excellent communication, presentation, and stakeholder management skills. Other Requirements (licenses, certifications, specialized training, and physical or mental abilities required): Travel Requirements: Primarily remote role with periodic on-site meetings in office as well as travel to SMPA sites as needed for Meeting Support. Anticipated 10% travel time. Must be able to travel domestically and internationally as needed. Mental/Physical Requirements: Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Lifting and Carrying: Ability to lift and carry materials, including heavy items, as part of onsite meeting responsibilities (such as a Sales meetings or set up of a new site). Standing and Walking: Prolonged periods of standing and walking Manual Dexterity: Handling and operating equipment and tools. People Management: This is an individual contributor role and does not have direct reports or formal people management responsibilities, although the role may support workload planning, coordination, and backup coverage for the Service Delivery Lead. Travel Requirements: Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed. Mental/Physical Requirements: Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. The base salary range for this role is $127,700.00 - $159,600.00 Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential, in accordance with applicable law. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Drug Screening Requirements Applicants for sales/field, manufacturing, or other designated roles will be required to submit to a pre-employment drug test. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at reasonableaccomodations@us.sumitomo-pharma.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Microsoft 365 and Azure AD administration
Active Directory and Group Policy
Endpoint management, patching, and Kaseya automation
Windows infrastructure and escalation support
Regulated-environment IT operations
Direct Apply
Posted 26 days ago
Sumitomo Pharma America, Inc.

Manager, Clinical Supply Chain

Sumitomo Pharma America, Inc.•Anywhere•Full-time
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Compensation$105K - 145K a year

Oversee clinical-study supply planning, packaging, labeling, and distribution while coordinating teams and vendors to ensure timely supply and regulatory compliance. | Requires a bachelor's degree, 5–7 years of life sciences experience including at least 3 years in clinical supplies, project management capability, and familiarity with clinical supply systems. | Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. The Clinical Supplies Manager oversees clinical supply planning, inventory, packaging, labeling, distribution, change implementation, and vendor coordination for assigned clinical studies and programs. The role partners closely with CMC, Regulatory Affairs, Quality Assurance, Clinical Operations, SMPA external partners, CMOs, and other stakeholders to support study teams and ensure timely availability of Investigational Product (IP) for clinical trials. This position helps align supply execution with study timelines, manages supply risks and issues, and ensures activities are conducted in accordance with applicable regulations, quality standards, and company procedures. KEY RESPONSIBILITIES: End-to-End Clinical Supply Strategy, Planning, and Execution • Lead end-to-end Clinical Supply Chain activities for assigned early- and late-phase clinical programs, including supply strategy, forecasting, planning, packaging and labeling, distribution, change control management, returns, reconciliation, destruction, and study closeout. • Develop and maintain clinical supply forecasts, supply plans, CTM milestones, and integrated timelines in collaboration with Clinical Operations, CMC, PDM, and other stakeholders to support study start-up, enrollment, treatment continuity, and program execution. • Translate protocol requirements, enrollment assumptions, study design, dosing schedules, IRT/RTSM parameters, country activation plans, manufacturing lead times, expiry considerations, impacts into practical, compliant, and cost-effective supply strategies. • Identify, manage, and escalate supply risks and issues, including manufacturing or packaging delays, enrollment changes, expiry limitations, temperature excursions, import/export delays, distribution constraints, inventory shortages, and site supply risks. Packaging, Labeling, Inventory, and Distribution Management • Manage protocol-level CTM packaging, labeling, storage, distribution, disbursement, inventory movement, returns, reconciliation, and destruction in alignment with study design, treatment duration, regional requirements, patient needs, and clinical trial execution plans. • Design, review, and approve clinical label text, label specifications, packaging configurations, labeling and packaging requirements, and clinical supplies protocol content in collaboration with Regulatory Affairs, QA, Clinical Operations, CMC, and other stakeholders. • Ensure IP management, labeling, packaging, storage, distribution, documentation, and batch record activities comply with clinical protocols, cGMP, GCP, GDP, ICH, FDA, U.S. and international regulations, local requirements, company SOPs, and applicable guidance documents. • Manage IP inventory levels across manufacturers, packaging facilities, depots, and clinical sites; monitor screening, enrollment, randomization, dosing, discontinuation, resupply, expiry, and accountability data to maintain supply readiness. • Manage clinical supply logistics and resolve shipment, temperature excursion, damage, import/export, customs, documentation, inventory, labeling, site inventory, and depot issues in coordination with internal Trade Compliance & Logistics and external partners. Systems, Data Integrity, Vendor, Financial, and Cross-Functional Management • Apply understanding of clinical study design and execution, including randomized, blinded, and open-label studies, to ensure clinical supply systems, databases, trackers, planning tools, inventory records, and information shared internally and externally remain accurate, complete, and reliable. • Represent Clinical Supply Chain in IRT/RTSM design, testing, implementation, maintenance, and review to ensure randomization, dispensing, lot management, expiry management, inventory, and resupply functionality support protocol requirements and supply strategy. • Oversee CTM suppliers, CMOs, contract packaging organizations, depots, comparator sourcing providers, logistics providers, IRT vendors, and contracted resources, including work assignments, deliverables, timelines, performance, quality expectations, scopes of work, and issue resolution. • Manage vendor and financial activities, including RFP support, contracts, purchase orders, work orders, change orders, invoices, accruals, CSC budget and forecast planning, and proposal/invoice review. • Collaborate with Clinical Operations, CMC, Regulatory Affairs, QA, PDM, Manufacturing, Finance, Procurement, Legal, Trade Compliance & Logistics, SMPA external partners, CMOs, and vendors to advance clinical programs, ensure supply readiness, support study teams, and communicate plans, timelines, risks, decisions, and actions. • Contribute to the generation, refinement, and maintenance of Clinical Operations and Clinical Supply Chain infrastructure, including processes, tools, templates, trackers, and ways of working that support compliant and efficient study execution. PROFESSIONAL EXPERIENCE/QUALIFICATIONS: Education • BS/BA degree in life sciences, business, supply chain management, pharmaceutical sciences, or a related discipline required; Master's degree preferred. • Equivalent combination of education, training, and relevant professional experience may be considered. Professional Experience • Minimum of five to seven years of relevant life sciences industry experience, including project management, pharmaceutical development, clinical supply management, and/or clinical trials coordination. • At least three years of experience in Clinical Supplies Management required. • Demonstrated experience managing clinical trial materials across planning, packaging, labeling, inventory, distribution, reconciliation, and vendor coordination. • Experience supporting domestic and global clinical studies through external CMOs, packaging vendors, depots, logistics providers, and contract resources is preferred. • Experience supporting vendor financial activities, including budgets, purchase orders, work orders, invoice review, accruals, and financial tracking, is preferred. Knowledge, Skills, and Abilities • Working knowledge of clinical development, clinical protocols, study design, enrollment assumptions, dosing requirements, site activation, manufacturing, packaging, release, distribution, and study execution. • Knowledge of clinical packaging, labeling, batch documentation, product accountability, reconciliation, and inspection-ready documentation practices. • Working knowledge of IRT/RTSM systems used to manage randomization, dispensing, inventory, resupply, lot assignment, and expiry information. • Working knowledge of cGMP, GCP, GDP, ICH, FDA, U.S. investigational product requirements, applicable international regulations, local requirements, company SOPs, and guidance documents. • Ability to translate protocol requirements and operational assumptions into practical, compliant, and cost-effective supply strategies. • Strong project management, risk management, vendor management, financial awareness, organizational, analytical, and problem-solving skills. • Excellent written and verbal communication skills and the ability to build alignment in cross-functional and matrixed teams. • Ability to work independently, exercise appropriate judgment, and manage multiple studies, vendors, timelines, and competing priorities. • Strong attention to data integrity, documentation accuracy, product accountability, patient safety, and regulatory compliance. • Proficient knowledge of Microsoft Excel, PowerPoint, and Project required; experience with clinical supply, inventory, forecasting, project management, and financial systems preferred. • APICS certification, including CPIM, CLTD, or CSCP, is preferred. Supervisory Responsibilities and Job Complexity • No immediate line management responsibility. May provide functional oversight to contractors, consultants, temporary personnel, or junior team members and may lead cross-functional workstreams. • Works on matters of diverse scope that require evaluation of study assumptions, inventory, manufacturing and packaging schedules, enrollment activity, expiry limitations, distribution requirements, and vendor capabilities. • Exercises judgment in selecting planning methods, supply strategies, packaging approaches, inventory parameters, distribution solutions, and risk mitigation measures. • Independently manages assigned clinical supply activities with moderate supervision and escalates significant risks, compliance matters, budget concerns, or timeline issues as appropriate. • Operates in a time-sensitive environment in which supply decisions may affect study start-up, enrollment, dosing continuity, site operations, cost, and overall study execution. Working Conditions and Other Requirements • Works in a fast-paced environment that requires management of multiple priorities, studies, vendors, and deadlines. • Must be able to work effectively with geographically dispersed teams and external partners. • Business needs may require participation in meetings outside normal working hours, and occasional business travel may be required. Travel Requirements: Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed. Mental/Physical Requirements: Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. The base salary range for this role is $131,400.00 - $164,200.00 Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential, in accordance with applicable law. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Drug Screening Requirements Applicants for sales/field, manufacturing, or other designated roles will be required to submit to a pre-employment drug test. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at reasonableaccomodations@us.sumitomo-pharma.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Inventory management
Vendor management
Supply chain planning
Risk management
Power BI analytics
Direct Apply
Posted 27 days ago
Sumitomo Pharma America, Inc.

Senior Manager, Program Management Operations

Sumitomo Pharma America, Inc.•Anywhere•Full-time
View Job
Compensation$85K - 130K a year

Lead operational planning, governance readiness, and portfolio reporting to ensure successful execution across development programs. | Bachelor's degree and 6+ years experience in biotech/pharma with strong drug development and governance knowledge. | Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. We are seeking a strategic and highly collaborative professional for the role of Senior Manager, Program Management Operations. This role partners with Program Management Leads to implement governance, operational activities, enable team readiness, and provide portfolio visibility that allows for successful execution across development programs. The Senior Manager supports PMO initiatives across planning and forecasting, financial enablement, governance, process discipline, tools, data quality, and performance reporting. By partnering with R&D Program Leads, Global Development Teams (GDTs), and cross-functional stakeholders, and senior leadership this individual manages inputs and deliverables, provides visibility into milestones, risks, decisions, and dependencies, and enables readiness for effective program and portfolio decision-making. The successful candidate will translate complex information into actionable insights, implement improvements to PMO processes and reporting capabilities, and enable operational excellence across the portfolio. This role requires business acumen, sound judgement, and cross-functional collaboration within and outside of R&D while enabling Program Management Leads to focus on strategic program delivery, governance, and team leadership. Essential Functions Required for Job Leads operational planning and execution readiness across assigned programs by partnering with Program Leads, GDTs, PMO colleagues, and cross-functional stakeholders to translate portfolio objectives into clear priorities, deliverables, and governance-ready outputs. Drives governance readiness and decision support by shaping agendas, synthesizing stakeholder inputs, preparing decision materials, documenting outcomes, and ensuring action follow-through for key program and portfolio governance forums. Owns portfolio reporting and performance insights by developing and stewarding dashboards, metrics, and portfolio views that identify program status, milestones, resource needs, financial implications, risks, and performance trends for leadership decision-making. Leads planning, forecasting, financial enablement, and resource planning activities by integrating budget, forecast, capacity, cost, and variance inputs across programs; partners with Finance and Program Leads to assess assumptions, identify implications, and ensure timely program- and portfolio-level reporting. Leads integrated timeline and milestone management by evaluating critical paths, dependencies, decision points, and schedule changes; proactively identifies execution risks and partners with Program Leads and GDTs to maintain aligned, decision-ready plans. Partners with Program Leads and GDTs to identify, assess, track, mitigate, and escalate program and portfolio risks, issues, and dependencies; implements mitigation and provides visibility for timely discussion and decision-making. Leads PMO onboarding and capability-building efforts by designing training materials, process guidance, and tool-adoption practices that improve consistency, adoption, and operational effectiveness across a development program. Drives operational innovation by identifying, prioritizing, and implementing improvements to PMO processes, reporting, tools, and governance practices that simplify ways of working and improve portfolio execution. Leads complex cross-functional PMO initiatives from concept through implementation, aligning stakeholders, managing dependencies, resolving issues, and delivering measurable improvements to governance, reporting, planning, or portfolio execution. Knowledge, Skills and Abilities (general & technical): Administers and trains PMO tools, systems, templates, and collaboration platforms—including Smartsheet, SharePoint, Microsoft Teams, Microsoft Project, Navigate, Tableau, Think-Cell, Lucen, and portfolio management systems—to promote consistent use, data quality, reporting accuracy, and operational efficiency. Anticipates near-term implications, connects patterns, and considers alternative approaches before recommending a course of action. Identifies innovative solutions with wide latitude; creates network and is consulted. Understands R&D operations, financial drivers, resource constraints, and PMO practices relevant to assigned work. Builds confidence through credibility, sound judgment, and constructive influence without formal authority. Demonstrates reliability, prioritization, attention to detail, and accountability for high-quality outcomes Is receptive to change, contributes improvement ideas, and helps others adopt new practices. Interprets data accurately, identifies meaningful patterns, and communicates concise, actionable insights. Learns quickly, seeks feedback, and adapts effectively to changing priorities, tools, and expectations. Uses structured thinking and sound judgment to diagnose problems and generate practical solutions. Remains effective amid ambiguity and adjusts approach quickly as priorities, structures, or constraints change. Builds trust by understanding stakeholder perspectives, expectations, and preferred ways of working. Prioritizes work based on stakeholder benefit, portfolio contribution, and efficient use of resources. Understands governance principles, decision rights, readiness expectations, and documentation standards. Education & Experience Requirements: Bachelor’s degree in a related field required. Minimum 6 years of relevant experience in biotech or pharmaceutical industry Foundational knowledge of drug development, portfolio management, governance processes, or demonstrated ability to learn quickly. Experience supporting cross-functional teams within an R&D environment. Travel Requirements: Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed. Mental/Physical Requirements: Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. People Management This is an individual contributor role and does not have direct reports or formal people‑management responsibilities. Travel Requirements: Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed. Mental/Physical Requirements: Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. The base salary range for this role is $143,800.00 - $179,800.00 Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential, in accordance with applicable law. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Drug Screening Requirements Applicants for sales/field, manufacturing, or other designated roles will be required to submit to a pre-employment drug test. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at reasonableaccomodations@us.sumitomo-pharma.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Program management
Operational planning
Governance
Portfolio management
Financial forecasting
Risk management
Data analysis
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