SSM Health

Manage and maintain IT infrastructure including patching, backup, recovery, documentation, and mentoring junior staff to ensure business continuity and security. | Requires at least three years of experience, knowledge of M365 suite, Azure, Active Directory, security tools, and ability to follow structured workflows and documentation. | It's more than a career, it's a calling. MO-REMOTE Worker Type: Regular Job Highlights: Make an impact as a Systems Administrator, where your expertise keeps critical systems secure, optimized, and running seamlessly across the organization’s digital environment. In this role, you’ll support core infrastructure and leverage the M365 suite—including Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, Copilot, and Viva—while contributing to backend administration. Exposure to Azure, Active Directory, security tools, and Intune will support effective troubleshooting (helpful, not required). You’ll bring strong process discipline, with the ability to create clear documentation and follow established workflows, along with a solid understanding of ServiceNow or structured ticket management. If you’re adaptable, technically curious, and eager to support a broad range of IT initiatives—this is an opportunity to drive reliability, scalability, and a great end-user experience. Job Summary: Implements infrastructure to include capacity planning, high available systems, disaster recovery plans, system maintenance/patching plans, system backup plans, system performance, system documentation, and system alerts to ensure business continuity and data security. Mentors associate level staff. Job Responsibilities and Requirements: Primary Responsibilities • Monitors and works support queue. • Conducts hardware and software deployment, upgrades, patching, backup, and recovery. • Performs a variety of tasks associated with the installation, maintenance, security and repair of hardware and software. • Performs infrastructure and application documentation. • Reviews systems and practices to ensure compliance with procedures and standards. • Provides technical support for problems and changes. • Mentors and trains others on team. • Manages complex infrastructure projects. • Remains current in technical area or discipline via annual technical training and/or technical certifications. • Resolves and reports on issues. • Performs other duties as assigned. EDUCATION • Bachelor's degree in computer science or related field, or equivalent years of experience and education Experience • Three years' experience within area of discipline Physical Requirements • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. Required Professional License And/Or Certifications • None Department: 9601000099 Platform Innovation Arch Eng and Ops Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

Manage and maintain IT infrastructure including patching, backups, system performance, and mentoring team members. | Requires 3+ years experience in systems administration with knowledge of M365, Azure, Active Directory, and security tools. | It's more than a career, it's a calling. MO-REMOTE Worker Type: Regular Job Highlights: Make an impact as a Systems Administrator, where your expertise keeps critical systems secure, optimized, and running seamlessly across the organization’s digital environment. In this role, you’ll support core infrastructure and leverage the M365 suite—including Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, Copilot, and Viva—while contributing to backend administration. Exposure to Azure, Active Directory, security tools, and Intune will support effective troubleshooting (helpful, not required). You’ll bring strong process discipline, with the ability to create clear documentation and follow established workflows, along with a solid understanding of ServiceNow or structured ticket management. If you’re adaptable, technically curious, and eager to support a broad range of IT initiatives—this is an opportunity to drive reliability, scalability, and a great end-user experience. Job Summary: Implements infrastructure to include capacity planning, high available systems, disaster recovery plans, system maintenance/patching plans, system backup plans, system performance, system documentation, and system alerts to ensure business continuity and data security. Mentors associate level staff. Job Responsibilities and Requirements: Primary Responsibilities • Monitors and works support queue. • Conducts hardware and software deployment, upgrades, patching, backup, and recovery. • Performs a variety of tasks associated with the installation, maintenance, security and repair of hardware and software. • Performs infrastructure and application documentation. • Reviews systems and practices to ensure compliance with procedures and standards. • Provides technical support for problems and changes. • Mentors and trains others on team. • Manages complex infrastructure projects. • Remains current in technical area or discipline via annual technical training and/or technical certifications. • Resolves and reports on issues. • Performs other duties as assigned. EDUCATION • Bachelor's degree in computer science or related field, or equivalent years of experience and education Experience • Three years' experience within area of discipline Physical Requirements • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. Required Professional License And/Or Certifications • None Department: 9601000099 Platform Innovation Arch Eng and Ops Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

Provide first and second line technical support for enterprise applications, hardware, and systems including EHR and MS Office. | Associate degree or IT certificate with at least two years of relevant experience required. | It's more than a career, it's a calling. MO-REMOTE Worker Type: Regular Job Summary: Provides first line support for all applications and systems within the organization and primary support of Electronic Health Record (EHR) or MS Office, human capital management (HCM), Network, Hardware, and remote access. Provides second line of support for Senior Analysts. Remotely assists users of the organization's systems on all enterprise applications and hardware. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Resolves issues for applications and/or hardware. Assists with root cause analysis and makes recommendations to eliminate routine issues. Provides input on department policies and procedures in relations to process improvements and efficiency. Escalates issues appropriately to internal staff according to department protocol. Provides informal training to team members. Mentors the staff in resolution of customer questions or issues. Answers call center calls and utilizes the tools available to capture the information needed for further training and resolution. Performs other duties as assigned. EDUCATION Associate's degree or IT Certificate in computer science or related field, or equivalent combination of education and experience EXPERIENCE Two years' experience PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS None Work Shift: Variable Shift (United States of America) Job Type: Employee Department: 9604060099 TSC Non Clinical Apps/Systems Scheduled Weekly Hours: 40 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.