$67K - 90K a year
The Associate Product Manager will translate business needs into actionable epics, features, and user stories for digital store applications. They will collaborate with cross-functional teams to deliver customer-centric solutions that improve operational efficiency and enhance the in-store digital experience.
Candidates should have 3+ years of experience in Product Management, Business Analysis, or Agile delivery, along with strong analytical skills. Experience with data tools and a proven ability to deliver digital solutions in a fast-paced environment is essential.
We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! REMOTE Opportunity OR HYBRID Opportunity in Northeast, OH or DFW, TX areas We’re looking for a strategic and execution-focused Associate Product Manager/Product Analyst III to join our Digital Store Applications Product Team. This role blends product ownership with analytical rigor to drive enhancements across digital store applications, including Clienteling, Store+, Services, and Fulfillment. You’ll work closely with cross-functional teams to deliver seamless, customer-centric solutions that improve operational efficiency and elevate the in-store digital experience. Responsibilities Translate business needs into actionable epics, features, and user stories for digital store applications Support sprint planning, backlog grooming, and release coordination Validate product functionality through testing and stakeholder reviews Collaborate with engineering, QA, and design teams to ensure timely delivery of digital capabilities Analyze customer feedback and behavioral data (e.g., Medallia, NPS, Omniture) to identify trends and improvement opportunities in store-facing digital tools Partner with Customer Care to validate features that enhance self-service capabilities such as order status, returns, repairs, warranties, and appraisals Track KPIs and post-launch performance to inform future iterations Align product execution with roadmap priorities and business goals for digital store initiatives Participate in discovery sessions and requirement workshops with cross-functional stakeholders Ensure continuity of SME knowledge across initiatives and mitigate delivery risks during seasonal peaks or team transitions. Qualifications 3+ years of experience in Product Management, Business Analysis, or Agile delivery Strong analytical skills and experience with data tools (e.g., Omniture, Medallia) Proven ability to deliver customer-centric digital solutions in a fast-paced environment Excellent communication and stakeholder engagement skills Experience with mobile-first design, Jira, and Confluence is a plus Benefits & Perks We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance. ✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered ✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year ✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays ✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging ✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning ✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more! The salary range for this opportunity is $67,000 - $90,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors. Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside. We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda and James Allen.
This job posting was last updated on 8/26/2025