ServiceLink

Manage a team overseeing contractor bids and property preservation activities, including staff performance and pipeline management. | Requires high school diploma, strong communication skills, and 1-2 years management experience preferably in property claims or construction. | Overview Are you an experienced professional who can manage a department by working with the team to create a plan to meet their goals? Can you provide necessary coaching and establish a corrective action plan when necessary for your team? Are you well-spoken and do you have polished, written communication skills? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual such as you. Now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… . Manage a team of employees responsible for reviewing contractor bids and coordinating property preservation activity with investors, insurers and clients.. Maintain strong focus on daily production (staff outflow) and pipeline management (volume inflow).. Responsible for contributing to the hiring process, interviewing and disciplinary action.. Coordinate processes and build strong working relationships across teams.. Respond to audit and non-compliance issues as discovered and presented by management.. Assign work to staff when needed. WHO YOU ARE You possess … . High School diploma or equivalent required.. Strong verbal and written communication skills required.. Prefer 1-2 years management experience.. Ability to excel in a high-impact position with fast-paced, deadline driven environment required.. Prefer 1-2 years property claims experience, property preservation experience or construction knowledge Responsibilities · Manage a team of employees responsible for reviewing contractor bids and coordinating property preservation activity with investors, insurers and clients. · Respond to audit and non-compliance issues as discovered and presented by management. · Maintain strong focus on daily production (staff outflow) and pipeline management (volume inflow). · Assign work to staff when needed. · Manage processors’ work flow, time off, feedback, and reviews. · Handle interviewing, hiring, and disciplinary needs of staff. · Maintain both quality and productivity goals on a daily basis. · Answer incoming phone calls, as needed. · Perform all other duties as assigned. · Occasional travel required. Qualifications . High School diploma or equivalent required.. Strong verbal and written communication skills required.. Ability to excel in a high-impact position with fast-paced, deadline driven environment required.. Prefer 1-2 years management experience.. Prefer 1-2 years property claims experience, property preservation experience or construction knowledge.. Knowledge of property management, construction, and property insurance preferred.. Undergraduate degree preferred.. Proficiency using third party estimating software, common to the insurance industry.. Ability to interpret, comprehend, and apply company and/or client specifications, guidelines and processes.. Ability to navigate and research using available resources including the Internet.. High level of organization and attention to detail.. Ability to successfully multitask and maintain a positive attitude in a high pressure, high production and volume team environment.. Strong PC skills, typing, and Microsoft Office proficiency required.· Completion of client registration guidelines and business rules, user review guide, classroom training, system training, and side by side training required.

Design, develop, and maintain scalable software solutions using AI-assisted tools and collaborate with teams to translate business needs into technical solutions. | Requires 1+ year experience with Python, C#, or TypeScript and knowledge of distributed systems, cloud-native development, and DevOps practices. | Overview As we continue to transform the mortgage landscape, we are embracing an AI‑First mindset—leveraging artificial intelligence, automation, and intelligent systems to reimagine how our enterprise applications operate at scale. Your expertise will play a pivotal role in shaping this evolution, helping us integrate AI-driven insights, modern engineering practices, and innovative architectures into our products. If you are passionate about fostering a culture that empowers creative, collaborative problem‑solving—and are motivated by opportunities to apply emerging technologies to real‑world challenges—we encourage you to apply today. The ideal candidate is highly driven to be a key contributor in revolutionizing the industry. This is an exciting time to join us and help define the future of intelligent mortgage technology. A DAY IN THE LIFE In this role, you will… Build high‑quality software solutions using modern engineering best practices, supported by AI-assisted development tools. Apply AI copilots and automated agents to enhance coding, testing, debugging, documentation, and system design workflows. Develop and maintain scalable services, APIs, and applications across our technology stack. Create internal tools, scripts, and AI‑powered automations that improve engineering productivity and reduce operational overhead. Translate product requirements and user needs into clear, elegant technical solutions. Collaborate closely with product managers, designers, and cross‑functional engineering teams to deliver features from concept to production. Use AI‑driven insights to explore solution trade-offs, improve development velocity, and validate architectural decisions. Contribute to architectural reviews, technical design documents, and system-level decision-making. Improve code quality, reliability, and performance through unit testing, AI‑enhanced test generation, and continuous integration pipelines. Stay current on emerging AI tools, frameworks, and engineering trends—and help shape how our team adopts and operationalizes them. WHO YOU ARE You possess … 1+ years of software engineering experience (or equivalent). Proficiency in one or more languages: Python, C#, TypeScript/JavaScript, or similar. Experience using or integrating AI development tools (e.g., LLM-based code assistants, automated testing tools, vector DBs, embedding models). Strong understanding of distributed systems, APIs, microservices, or cloud-native development. Familiarity with modern DevOps practices (Docker, Kubernetes, CI/CD pipelines). Ability to work collaboratively in an agile, fast-paced environment. Curiosity and a continuous learning mindset — especially around AI and automation. Bonus Skills Experience fine‑tuning LLMs, building AI agents, or developing prompt‑driven applications. Knowledge of MLOps, RAG systems, or multimodal AI integration. Background in data engineering or applied machine learning. Contributions to open-source projects or AI developer communities. Responsibilities Design, develop, and ship scalable, reliable, and high‑performance software solutions. Leverage AI tools (e.g., GitHub Copilot, Cursor, Clause Code, M365 Copilot, Azure OpenAI, LLM-based agents) to enhance coding, design, testing, and documentation workflows. Build internal tooling, agents, and automations that boost developer productivity and code quality. Collaborate with product, design, and engineering teams to translate business requirements into technical solutions. Implement modern software engineering best practices, including CI/CD, automated testing, and observability. Analyze complex problems and use AI‑driven approaches to accelerate decision‑making and solution exploration. Contribute to architectural discussions and drive continuous improvement across engineering processes. Qualifications Graduate degree (BS/MS/PhD) in Electrical Engineering, Computer Science, Mathematics, or related technical field 1+ years of software engineering experience (or equivalent). Proficiency in one or more languages: Python, C#, TypeScript/JavaScript, or similar. Experience using or integrating AI development tools (e.g., LLM-based code assistants, automated testing tools, vector DBs, embedding models). Strong understanding of distributed systems, APIs, microservices, or cloud-native development. Familiarity with modern DevOps practices (Docker, Kubernetes, CI/CD pipelines). Ability to work collaboratively in an agile, fast-paced environment. Experience with data structures, algorithm design, problem solving, and complexity analysis Experience defining system architectures and exploring technical feasibility trade-offs Curiosity and a continuous learning mindset — especially around AI and automation. Bonus Skills Experience fine‑tuning LLMs, building AI agents, or developing prompt‑driven applications. Knowledge of MLOps, RAG systems, or multimodal AI integration. Background in data engineering or applied machine learning. Contributions to open-source projects or AI developer communities.

The Closing Coordinator is responsible for coordinating all aspects of the loan closing process, ensuring compliance with federal, state, and local requirements. This includes effective communication with clients, borrowers, and internal staff to facilitate timely closings. | Candidates must have a high school diploma or equivalent and practical experience in the real estate industry. Strong customer service skills and proficiency with Microsoft Office applications are also required. | Overview Closing Coordinator is responsible for the coordination of all aspects involved with finalizing the loan closing process, communicating with clients, borrowers, internal staff and outside agencies to facilitate all closings issues in a timely manner consistent with company defined standards. **Please note: this is considered a Hybrid position. Must be able to commute to our office located at: 1400 Cherrington Parkway, Suite 300, Moon Township PA 15108 Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for closing documents in accordance with federal, state and local requirements as well as client instructions up and until funding and recordation of all documents Review of Title Commitment for clear title and vesting Secure lender approval of loan closing documents Communicate effectively and professionally utilizing customer service skills in all communications with clients, borrowers, outside vendors and internal staff Confirm closing dates, location, documentation, and funds due at closing with notary and borrowers on all orders Meet deadlines and specific time frames Ability to multitask and work under pressure Use computers and computer systems (including hardware and software) to enter data and process information consistent with company standards for service and quality Enter all information in the system notes regarding every task completed or updated on a file. Compile and verify information for each order Effectively organize, plan, and prioritize work All other duties as assigned Qualifications MINIMUM QUALIFICATIONS High school graduate or equivalent Practical work experience within real estate industry or vendor management service company Working knowledge of real estate titles, deed preparation and closing. Proven customer service skills Ability to communicate in a professional and courteous manner Able to deal with stress associated with fast paced work environment Able to complete multiple priorities and tasks Able to adapt to changing work situations Proficiency with personal computers including familiarity with Microsoft Outlook, Word and Excel