ServiceLink

Drive growth through account management, prospecting, and selling mortgage-related products, building long-term client relationships. | 3+ years of sales experience in the financial services or mortgage industry, excellent communication skills, and ability to travel within the designated area. | Overview The Account Executive, Client Relationship is responsible to drive growth through account management and relationship building at all levels. The ideal candidate will possess strong communication and interpersonal skills to gain trust, achieve business objectives, and collaborate with all levels of management. ServiceLink, the unsurpassed leader in the mortgage industry, seeks a self-motivated, agile, and aggressive individual with a history of successful experiences in driving growth, prospecting clients, achieving sales growth and profitability by effectively selling ServiceLink’s Title, Appraisal, and Flood products and/or related services. This is a great time to join ServiceLink, where empowerment emboldens entrepreneurship. *This is a remote/Work from Home role, however, candidates must be located in the Central time zone. Preference may be given to candidates residing in the state of Texas. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Solicit Accounts and prospect for potential clients through referrals, conferences, and building new connections · Maximize sales profitability, growth, and account penetration within an assigned client, territory, and/or market segment · Sell ServiceLink’s Title, Appraisal, and Flood products and/or related services · Consistently grow market share and revenue through the acquisition and retention of client business · Use consultative sales approach to create value and a long-term, mutually beneficial business relationship WHO YOU ARE You possess … · Drive and ambition · A passion for identifying and building client relationships to drive market share and revenue growth · 3+ years of Sales experience in the financial services industry · High level of outstanding interpersonal skills and excellent verbal and written communication skills · Ability to travel calling on existing and prospective clients · Proven multi-discipline experience in the mortgage banking industry Responsibilities · Identify business opportunities by identifying prospects and evaluating their position in the industry · Cross-sell services by establishing contact and developing relationships, recommend solutions and matching them up with the appropriate internal resources · Recommend and implement the development of strategies for acquiring new clients through individual and collaborative sales and marketing efforts · Solicit Accounts and prospect for potential clients through referrals, conferences, and building new connections · Maximize sales profitability, growth, and account penetration within tan assigned client, territory, and/or market segment · Sell ServiceLink’s Title, Appraisal, and Flood products and/or related services · Consistently grow market share and revenue through the acquisition and retention of client business · Provide report status and updates to stakeholders · Attend trade shows and department meetings as required · Coordinate and schedule client visits and training · Recommend, implement and monitor operational standards and procedures to ensure client satisfaction · Coordinate and schedule client visits and training · Remain current with all title and company requirements · Monitor operational workflow to foster and ensure optimum client satisfaction · Perform all other duties as assigned Qualifications · Prior settlement services / lending industry sales / operational experience · Bachelor’s degree in business, finance or related area preferred/or equivalent work experience · Excellent verbal and written communication skills · Excellent organizational skills and interpersonal skills · Ability to use PC and widely used software packages, e.g., spreadsheets/Excel, word processing/Word. · Ability to learn new software packages as necessary · Ability to travel in a defined geographic area, calling on existing and prospective clients · Ability to meet deadlines, plan and coordinate multiple projects simultaneously · 3+ years prior Sales experience in the financial services industry · Proven multi discipline experience in the mortgage banking industry

Performing desktop and field appraisal assignments, quality control reviews, and troubleshooting complex valuation reports. | Certified real estate appraiser with experience in property valuation and proficiency in appraisal software and Microsoft Office. | Overview ServiceLink is seeking experienced, Certified appraisers to join our Staff Appraiser team. The ideal candidates are Certified real estate appraisers who demonstrate initiative, take action, and maintain ownership of high-level results. As a ServiceLink Staff Appraiser, you’ll perform desktop and field appraisal assignments and quality control reviews consistent with established client-driven turn times and high-quality standards. This opportunity offers excellent pay, full benefits, company-paid continuing education, and more. WHY SERVICELINK? What we offer… Highly Competitive Pay Structure: Staff Appraisers receive guaranteed base pay, plus generous order level compensation for every order completed, providing the perfect mix of reliable pay and uncapped earning potential Full Benefits: ServiceLink offers a comprehensive benefits package including Health, Dental, Vision, 401K w/ company match, Stock Purchase Plan w/ company match, and more Paid Time Off: ServiceLink employees receive up to 24 paid days off in their first full year of employment, including 10 vacation days, 5 sick days, 3 personal days, and 6 paid holidays We Invest in You: While employed with ServiceLink, we’ll cover or reimburse your eligible expenses for items like Continuing Education, software and MLS fees Unrivaled Support: As a Staff Appraiser for ServiceLink, you’ll have access to the support you need to complete appraisal assignments without many of the challenges common to the profession Scheduling and pipeline management support Dedicated client liaisons Quality Control specialists Peer support from other Staff Appraisers, Leaders, and our Chief Appraiser Peace of Mind: ServiceLink’s position as the industry leader in Valuations market share, along with our broad, longstanding relationships with the top national, regional, and local lenders ensures consistent, reliable volume regardless of location or market conditions * This position is Work from Home, but requires coverage and expertise in one or more of the following markets: Delaware County, PA. As such, candidates must be located within reasonable commuting distance of these markets and have appraisal expertise in these markets * ** This position requires the candidate to be a CERTIFIED real estate appraiser in PA. Only Certified Residential or Certified General appraisers will be considered. No trainee or licensed appraisers permitted ** Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. Responsibilities A DAY IN THE LIFE In this role, you will… Provide Desktop and Field appraisal reports according to client requirements Provide quality Review Appraisals as well as handle Quality Control escalations Perform quality control reviews on complex valuation reports Troubleshoot, discuss, and independently resolve complex quality control escalations with both field appraisers and lender clients Assist on valuation projects Qualifications WHO YOU ARE You possess … Certified Residential/General Appraiser designation High School Diploma/GED required; College degree preferred Experience appraising a broad range of property types, including those typical of your coverage areas Sufficient computer skills to develop appraisal reports and communicate effectively Proficiency in the Microsoft software products Ability to work independently Commitment to development of quality appraisal products Interest in appraisal innovation and integrity

Performing desktop and field appraisal assignments, quality control reviews, and troubleshooting complex valuation reports. | Certified real estate appraiser with experience in property appraisal, proficiency in Microsoft Office, and ability to work independently. | Overview ServiceLink is seeking experienced, Certified appraisers to join our Staff Appraiser team. The ideal candidates are Certified real estate appraisers who demonstrate initiative, take action, and maintain ownership of high-level results. As a ServiceLink Staff Appraiser, you’ll perform desktop and field appraisal assignments and quality control reviews consistent with established client-driven turn times and high-quality standards. This opportunity offers excellent pay, full benefits, company-paid continuing education, and more. WHY SERVICELINK? What we offer… Highly Competitive Pay Structure: Staff Appraisers receive guaranteed base pay, plus generous order level compensation for every order completed, providing the perfect mix of reliable pay and uncapped earning potential Full Benefits: ServiceLink offers a comprehensive benefits package including Health, Dental, Vision, 401K w/ company match, Stock Purchase Plan w/ company match, and more Paid Time Off: ServiceLink employees receive up to 24 paid days off in their first full year of employment, including 10 vacation days, 5 sick days, 3 personal days, and 6 paid holidays We Invest in You: While employed with ServiceLink, we’ll cover or reimburse your eligible expenses for items like Continuing Education, software and MLS fees Unrivaled Support: As a Staff Appraiser for ServiceLink, you’ll have access to the support you need to complete appraisal assignments without many of the challenges common to the profession Scheduling and pipeline management support Dedicated client liaisons Quality Control specialists Peer support from other Staff Appraisers, Leaders, and our Chief Appraiser Peace of Mind: ServiceLink’s position as the industry leader in Valuations market share, along with our broad, longstanding relationships with the top national, regional, and local lenders ensures consistent, reliable volume regardless of location or market conditions * This position is Work from Home, but requires coverage and expertise in one or more of the following markets: Philadelphia, PA. As such, candidates must be located within reasonable commuting distance of these markets and have appraisal expertise in these markets * ** This position requires the candidate to be a CERTIFIED real estate appraiser in PA. Only Certified Residential or Certified General appraisers will be considered. No trainee or licensed appraisers permitted ** Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. Responsibilities A DAY IN THE LIFE In this role, you will… Provide Desktop and Field appraisal reports according to client requirements Provide quality Review Appraisals as well as handle Quality Control escalations Perform quality control reviews on complex valuation reports Troubleshoot, discuss, and independently resolve complex quality control escalations with both field appraisers and lender clients Assist on valuation projects Qualifications WHO YOU ARE You possess … Certified Residential/General Appraiser designation High School Diploma/GED required; College degree preferred Experience appraising a broad range of property types, including those typical of your coverage areas Sufficient computer skills to develop appraisal reports and communicate effectively Proficiency in the Microsoft software products Ability to work independently Commitment to development of quality appraisal products Interest in appraisal innovation and integrity

Drive revenue growth by acquiring and retaining clients, developing sales strategies, and maintaining client relationships. | 3+ years of sales experience in the financial services industry, proven relationships at the senior level of financial organizations, and experience in mortgage banking or related fields. | Overview Are you a high achieving sales executive motivated to leverage your entrepreneurial approach to strategic enterprise sales? ServiceLink, the unsurpassed leader in the mortgage industry, seeks a self-motivated, agile, and aggressive individual with a history of successful experiences in driving growth and inspiring industry to fill the high-profile position of National Sales Executive. ServiceLink has opportunities available for multiple Business lines, including Originations, Default, and Home Equity Valuations, as well as Originations Title and Close. The ideal candidate will be a dynamic and visionary leader who rigorously advances our mission while consistently delivering actionable insights. If you possess the foresight to maximize emerging opportunities and drive strategic innovation on a national level, we invite you to apply today. This is a great time to join ServiceLink, where empowerment emboldens entrepreneurship. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will... • Identify, target, and make contact with key stakeholders of potential clients to promote ServiceLink's products and services • Assist Executive Officers in the development and presentation of sales programs to prospective clients • Consistently grow market share and revenue through the acquisition and retention of client business • Recommend, implement and monitor operational standards and procedures to ensure client satisfaction • Coordinate and schedule client visits and training • Attend trade shows and association meetings as needed WHO YOU ARE You possess ... • Drive and ambition • A passion for identifying and building client relationships to drive market share and revenue growth • 3+ years of Sales experience in the financial services industry • A high level of professionalism, outstanding interpersonal skills and excellent verbal and written communication skills • Proven business relationships at the senior level of financial organizations • Proven multi-discipline experience in the mortgage banking industry Responsibilities • Achieves / exceeds sales revenue goals as established by SVP - Sales Manager • Establishes operational standards for client satisfaction. • Coordinates and schedules client visits and training. • Recommends and implements strategic goals in sales and marketing. • Attends trade shows and association meetings as required. • Reporting updates on sales to executive management. • Remains current with respect to all title and company requirements. • Directs and implements all business line policies and procedures with the client. • Participates in and coordinates the development of strategies for acquiring new clients. • Fosters and maintains superior business relationships with clients. • Monitors operational work flow to ensure optimum client satisfaction. • Perform all other duties as assigned Qualifications • Prior settlement services / lending industry sales / operational experience. • Bachelor's degree in business, finance or related area preferred/or equivalent work experience • Excellent verbal and written communication skills. • Excellent organizational skills and interpersonal skills. • Ability to use PC and widely used software packages, e.g., spreadsheets/Excel, word processing/Word. • Ability to learn new software packages as necessary. • Ability to meet deadlines, plan and coordinate multiple projects simultaneously. • 3+ years prior Sales experience in the financial services industry. • Proven multi discipline experience in the mortgage banking industry. • Proven business relationships at the senior level of financial organizations.

Oversee and support a team handling mortgage title and closing processes, ensuring quality and compliance. | Prior title or closing experience, supervisory skills, basic Excel knowledge, and strong communication skills. | Overview Are you eager to take command of your career and conquer exciting new challenges? ServiceLink, the unrivaled leader in the mortgage industry, is in search of a proven leader with demonstrated success and a sound knowledge base to fill the position of Sr. Team Lead, Originations Title & Close. The ideal candidate must possess a strong dedication to creating value for customers and rigorously promote our distinguished Serve First culture. If you thrive as an inspirational and motivating force behind high team performance, we encourage you to apply today. There may never be a better time to join ServiceLink, where the demand for exceptional commitment is rewarded with unlimited potential for self-directed growth. A DAY IN THE LIFE In this role, you will… · Carry a reduced production pipeline · Serve as the primary contact within the team for all requests, issues and escalations · Conduct employee training sessions, as needed · Oversee and assist with recruiting new qualified vendors to be added into the database · Maintain professional relationships with vendors · Update county coverage area and fees, ranks, and turn times · Review performance and quality of vendors · Review and approve all time and attendance records · Escalate any employe relations concerns to direct Manager or higher for review and resolution · Work with your direct manager to facilitate the Annual Review process for your direct reports · Communicate with vendors regarding performance and quality · Assist with daily order management, as needed WHO YOU ARE You possess … · Basic Excel knowledge · Prior title or closing experience, and/or prior supervisory experience · Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements · Excellent customer service and communication skills · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards Responsibilities Proficiency using ServiceLink operating systems and internal search engines Serve as the primary contact within the team for all requests, issues and escalations Maintain open communication with team members and management Take responsibility for the team’s accuracy, efficiency, timeliness, and completion of duties Make suggestions to assist with building and maintaining morale Identify and provide required training, i.e. one-on-one training, classes, and coaching for all team members Research and resolve escalations and discrepancies Maintain accurate records and logs Remain knowledgeable on all client, vendor, and borrower requirements Adhere to company policies and procedures Maintain professional relationships with vendors Assist vendors with using ServiceLink applications, such as EXOS Monitor vendors for overall performance and counsel, as necessary Meet production goals and quality standards as set by management Assist with all team member daily functions, as needed Perform all duties in a timely manner, including addressing all inquiries from clients, borrowers, agents, and internal staff Perform all other duties as assigned Qualifications High School diploma or equivalent preferred 2+ years’ prior title or closing experience, and/or prior supervisory experience Basic Excel knowledge (VLookup, Formulas, Pivot Tables is a plus but not required) Detail oriented, efficient and organized Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements Must be able to work overtime if needed Must be able to multi-task

Leading process improvement initiatives, developing dashboards, and automating workflows to enhance operational efficiency. | Extensive experience in operations, process improvement, data analysis, and cross-departmental collaboration, with no mention of AI, machine learning, or software engineering skills. | Overview At ServiceLink, we believe in pushing the limits of what’s possible through innovation. We’re looking for a high-achieving AI enthusiast to lead ground-breaking initiatives that redefine our industry. As our Principal Data Scientist, you’ll harness cutting-edge technologies—from advanced machine learning and deep learning to generative AI, Large Language Models, and Agentic AI—to create production-ready systems that solve real-world challenges. This is your opportunity to shape strategy, mentor top talent, and turn ambitious ideas into transformative solutions in an environment that champions bold thinking and continuous innovation. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… Transform complex business challenges into innovative AI solutions that leverage deep learning, LLMs, and autonomous Agentic AI frameworks. Lead projects end-to-end—from ideation and data gathering to model design, fine-tuning, deployment, and continuous improvement using full MLOps practices. Collaborate closely with business stakeholders, Data Engineering, Product, and Infrastructure teams to ensure our AI solutions are powerful, secure, and scalable. Drive both research and production by designing experiments, publishing state-of-the-art work in high-impact journals, and protecting strategic intellectual property. Mentor and inspire our next generation of data scientists, sharing insights on emerging trends and best practices in AI. WHO YOU ARE You possess … A visionary leader with an advanced degree (Master’s or Ph.D.) in Computer Science, Engineering, or a related field, backed by 10+ years of progressive experience in AI and data science. A technical powerhouse with a solid track record in statistical analysis, machine learning, deep learning, and building production-grade models using transformer architectures and Agentic AI systems. Proficient in Python—and comfortable with other modern programming environments—armed with real-world experience in cloud platforms (preferably Microsoft Azure) and end-to-end AI development (CRISP-DM and ML-Ops). An exceptional communicator who can distill complex technical ideas into strategic insights for diverse audiences, from the boardroom to the lab. A proactive problem solver and collaborative team player who thrives in a fast-paced, interdisciplinary setting, ready to balance innovative risk with practical execution. Responsibilities Strategize with leadership and stakeholders to align AI innovations with business objectives—identifying risks, seizing opportunities, and driving measurable outcomes. Architect and lead the development of next-generation AI solutions, with a special focus on Agentic AI, deep learning models, and transformer-based LLMs. Build automated MLOps pipelines to ensure continuous integration, deployment, and monitoring of models across diverse data environments. Act as both a thought leader and an active contributor—publishing in high-impact journals, representing ServiceLink at industry events, and safeguarding our IP. Collaborate cross-functionally to ensure our AI systems are secure, scalable, and cost-effective, continuously refining them based on rigorous performance metrics Mentor and empower your peers, fostering a culture of innovation, resilience, and learning. All other duties as assigned. Qualifications Advanced degree (Master’s or Ph.D.) in Computer Science, Engineering, or a related quantitative discipline, backed by 10+ years of relevant industry experience. Demonstrated expertise in Python and practical experience deploying advanced ML/AI solutions—including deep learning, LLMs, and Agentic AI—in production environments. Proficiency with modern cloud platforms (preferably Microsoft Azure) and a proven record of operationalizing AI via MLOps best practices. Strong ability to balance innovation with practicality, evaluating technical capabilities versus business and cost considerations. Excellent communicator with a knack for translating intricate technical strategies into clear, actionable plans. A collaborative mindset with a history of mentoring teams and building high-impact technology solutions.

Act as a liaison between business units and IT, gathering and documenting requirements, and supporting project execution. | Over 10 years of IT Business Analyst experience, proficiency with Microsoft Office, strong communication skills, and experience with the Software Development Lifecycle. | Overview: Are you an experienced professional who can work as a liaison between operations/business units and IT partners? Do you have experience in leading the analysis of system applications to identify and document complex business and technical requirements per the needs of the business? Are you well-spoken and do you have polished, written communication skills? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual such as you. Now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… • Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives. • Elicit requirements using interviews, document analysis and business process descriptions. • Communicate between business and technology areas to investigate and/or develop solutions. • Work independently with users to define concepts. • Prepare accurate and detailed requirement specifications documents including but not limited to process flow diagrams and use cases. • Develop/Implement/Document user acceptance testing routines. WHO YOU ARE You possess … • High School diploma or equivalent required. • Ten or more years of relevant IT Business Analyst work experience. • Proven customer service skills. • Must be able to use and have advanced computer skills and be proficient with Microsoft software products. • Exceptional problem solving skills, listening skills and have a strong attention to detail • Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices Responsibilities: • Represent on behalf of business owners and partner with IT on enhancements, defect remediation prioritization and escalations for AssetShield and related integrations • Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives. • Identify functional definitions of the system, complete with workflow; impacts to existing applications; and navigation. • Gather/prepare detailed requirements and design specifications for preliminary user interface mockups/visual models/charts/flow diagrams/other specification components using interviews, document analysis and business process descriptions. • Manage and obtain business sign off/approval on Business Requirement Documents. • Conducts Gap Analysis sessions with Development and QA to support the formal handoff of requirements. • Create/maintain a high-level project plan that rracks completion and delivery of all IT milestones, including development, quality assurance, documentation and deployment • Develop/Implement/Document user acceptance testing routines. • Support smoke testing for production deployements and outage remediation as needed • Work independently with users to define concepts. • Perform all other duties as assigned. Qualifications: • High School diploma or its equivalent required. • Ten or more years of relevant IT Business Analyst work experience. • Excellent project management and time management skills • Exceptional problem solving skills, listening skills and have a strong attention to detail • Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices • Proven customer service skills. • Must be able to use and have advanced computer skills and be proficient with Microsoft software products. • Demonstrated ability to create and maintain large sets of documentation • Works well independently and apt at managing multiple competing demands/priorities. • Excels in a fast paced environment with constant change • Bachelor’s Degree in Computer Science, Information Systems preferred. • Practical work experience within mortgage industry and/or a vendor management service company a plus.

Act as a liaison between business units and IT, gathering requirements, developing specifications, and supporting project delivery. | Requires over 10 years of IT Business Analyst experience, proficiency in Microsoft Office, and knowledge of the Software Development Lifecycle. | Overview Are you an experienced professional who can work as a liaison between operations/business units and IT partners? Do you have experience in leading the analysis of system applications to identify and document complex business and technical requirements per the needs of the business? Are you well-spoken and do you have polished, written communication skills? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual such as you. Now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives. Elicit requirements using interviews, document analysis and business process descriptions. Communicate between business and technology areas to investigate and/or develop solutions. Work independently with users to define concepts. Prepare accurate and detailed requirement specifications documents including but not limited to process flow diagrams and use cases. Develop/Implement/Document user acceptance testing routines. WHO YOU ARE You possess … High School diploma or equivalent required. Ten or more years of relevant IT Business Analyst work experience. Proven customer service skills. Must be able to use and have advanced computer skills and be proficient with Microsoft software products. Exceptional problem solving skills, listening skills and have a strong attention to detail Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices Responsibilities Represent on behalf of business owners and partner with IT on enhancements, defect remediation prioritization and escalations for AssetShield and related integrations Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives. Identify functional definitions of the system, complete with workflow; impacts to existing applications; and navigation. Gather/prepare detailed requirements and design specifications for preliminary user interface mockups/visual models/charts/flow diagrams/other specification components using interviews, document analysis and business process descriptions. Manage and obtain business sign off/approval on Business Requirement Documents. Conducts Gap Analysis sessions with Development and QA to support the formal handoff of requirements. Create/maintain a high-level project plan that rracks completion and delivery of all IT milestones, including development, quality assurance, documentation and deployment Develop/Implement/Document user acceptance testing routines. Support smoke testing for production deployements and outage remediation as needed Work independently with users to define concepts. Perform all other duties as assigned. Qualifications High School diploma or its equivalent required. Ten or more years of relevant IT Business Analyst work experience. Excellent project management and time management skills Exceptional problem solving skills, listening skills and have a strong attention to detail Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices Proven customer service skills. Must be able to use and have advanced computer skills and be proficient with Microsoft software products. Demonstrated ability to create and maintain large sets of documentation Works well independently and apt at managing multiple competing demands/priorities. Excels in a fast paced environment with constant change Bachelor’s Degree in Computer Science, Information Systems preferred. Practical work experience within mortgage industry and/or a vendor management service company a plus.

Act as a liaison between business units and IT, analyzing and documenting system requirements, and managing project milestones. | Requires over 10 years of IT Business Analyst experience, proficiency with Microsoft Office, and strong project management skills. | Overview Are you an experienced professional who can work as a liaison between operations/business units and IT partners? Do you have experience in leading the analysis of system applications to identify and document complex business and technical requirements per the needs of the business? Are you well-spoken and do you have polished, written communication skills? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual such as you. Now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives. Elicit requirements using interviews, document analysis and business process descriptions. Communicate between business and technology areas to investigate and/or develop solutions. Work independently with users to define concepts. Prepare accurate and detailed requirement specifications documents including but not limited to process flow diagrams and use cases. Develop/Implement/Document user acceptance testing routines. WHO YOU ARE You possess … High School diploma or equivalent required. Ten or more years of relevant IT Business Analyst work experience. Proven customer service skills. Must be able to use and have advanced computer skills and be proficient with Microsoft software products. Exceptional problem solving skills, listening skills and have a strong attention to detail. Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices. Responsibilities Represent on behalf of business owners and partner with IT on enhancements, defect remediation prioritization and escalations for AssetShield and related integrations. Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives. Identify functional definitions of the system, complete with workflow; impacts to existing applications; and navigation. Gather/prepare detailed requirements and design specifications for preliminary user interface mockups/visual models/charts/flow diagrams/other specification components using interviews, document analysis and business process descriptions. Manage and obtain business sign off/approval on Business Requirement Documents. Conduct Gap Analysis sessions with Development and QA to support the formal handoff of requirements. Create/maintain a high-level project plan that rracks completion and delivery of all IT milestones, including development, quality assurance, documentation and deployment. Develop/Implement/Document user acceptance testing routines. Support smoke testing for production deployements and outage remediation as needed. Work independently with users to define concepts. Perform all other duties as assigned. Qualifications High School diploma or equivalent required. Bachelor’s Degree in Computer Science, Information Systems preferred. Ten or more years of relevant IT Business Analyst work experience. Excellent project management and time management skills. Exceptional problem solving skills, listening skills and have a strong attention to detail. Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices. Proven customer service skills. Must be able to use and have advanced computer skills and be proficient with Microsoft software products. Demonstrated ability to create and maintain large sets of documentation. Works well independently and apt at managing multiple competing demands/priorities. Excels in a fast paced environment with constant change. Practical work experience within mortgage industry and/or a vendor management service company a plus.

Support financial planning, reporting, and analysis to aid business decision-making and strategy development. | Requires 5-8 years in financial analysis or planning, with strong Excel and BI skills, and a relevant finance or accounting degree. | Overview Are you an experienced Finance professional looking for a challenging new career opportunity which will allow you to drive impact through collaboration with the Director, Financial Planning & Analysis? If so, ServiceLink, a leader in the mortgage industry, invites you to apply for the opening of Senior Financial Analyst, a position which carries the responsibility of supporting the various lines of businesses and its leaders in understanding and reporting their operational metrics. If you are passionate about business intelligence and thrive on the force it can have within a growing business, you could be a highly valuable asset to ServiceLink, a dynamic company committed to providing on-going training and supporting career advancement. • *This is a HYBRID position. Will work primarily remotely but occasional meetings in the Pittsburgh PA office are required, so applicants should be within reasonable commuting distance to Pittsburgh (Moon Township, PA) office.** Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… • Be responsible for providing accurate and efficient reporting; analytics of actual and forecasted financials; preparation of annual budgets as well as other ad hoc analytics and reporting. • Provide analytics necessary to help business leaders manager their business units efficiently. • Provide detailed comparisons and variance analytics Vs baseline financials. WHO YOU ARE You possess … • BS/BA degree in Finance/Accounting, MBA or CPA preferred • 5 to 8 years of experience in Financial Planning and Analysis • Strong organizational and Decision making skills. • Exceptional interpersonal skills. Responsibilities • Support Finance and Senior Operational Leadership enterprise wide, with a specific focus on profitability in the Default Services Division within ServiceLink. • Develop forecasting models by business unit/client/product to be able to put together highly granular forecasts. • Lead monthly, quarterly, and yearly budget and forecast development. • Provide detailed comparisons and variance analytics vs. baseline financials (i.e. budget, forecast, etc.). • Prepare and review Executive Level presentations on monthly and quarterly financial performance and initiatives. • Be a strategic partner to Senior Business Leaders to develop and achieve short- and long-term strategy goals. • Develop methodologies, dashboards, and models for Operational metric budgeting and reporting. • Produce ad hoc analysis and reports for executive management team. • Analyze business opportunities, research industry, market and company trends. • Identify, analyze, and lead productivity initiatives including, sourcing, integration, and automation. • Participate in the monthly quarterly and quarterly financial close process. • Perform all other duties assigned. Qualifications • BS/BA degree in Finance/Accounting, MBA or CPA preferred • 5-8 Years of experience in a Financial Planning & Analysis or related role. • Experience in Financial Services (preferred). • MS Office Suite; advanced understanding of Excel and modeling (required). • Oracle GL or similar accounting GL understanding. • Experience with a financial reporting tool. · BI experience is a plus

The Closing Coordinator is responsible for coordinating all aspects of the loan closing process, ensuring compliance with federal, state, and local requirements. This includes effective communication with clients, borrowers, and internal staff to facilitate timely closings. | Candidates must have a high school diploma or equivalent and practical experience in the real estate industry. Strong customer service skills and proficiency with Microsoft Office applications are also required. | Overview Closing Coordinator is responsible for the coordination of all aspects involved with finalizing the loan closing process, communicating with clients, borrowers, internal staff and outside agencies to facilitate all closings issues in a timely manner consistent with company defined standards. **Please note: this is considered a Hybrid position. Must be able to commute to our office located at: 1400 Cherrington Parkway, Suite 300, Moon Township PA 15108 Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for closing documents in accordance with federal, state and local requirements as well as client instructions up and until funding and recordation of all documents Review of Title Commitment for clear title and vesting Secure lender approval of loan closing documents Communicate effectively and professionally utilizing customer service skills in all communications with clients, borrowers, outside vendors and internal staff Confirm closing dates, location, documentation, and funds due at closing with notary and borrowers on all orders Meet deadlines and specific time frames Ability to multitask and work under pressure Use computers and computer systems (including hardware and software) to enter data and process information consistent with company standards for service and quality Enter all information in the system notes regarding every task completed or updated on a file. Compile and verify information for each order Effectively organize, plan, and prioritize work All other duties as assigned Qualifications MINIMUM QUALIFICATIONS High school graduate or equivalent Practical work experience within real estate industry or vendor management service company Working knowledge of real estate titles, deed preparation and closing. Proven customer service skills Ability to communicate in a professional and courteous manner Able to deal with stress associated with fast paced work environment Able to complete multiple priorities and tasks Able to adapt to changing work situations Proficiency with personal computers including familiarity with Microsoft Outlook, Word and Excel