Selene Finance LP

Lead product pod delivery and people management to align with business objectives and customer needs. | Requires 8+ years in technical product management with leadership, SDLC knowledge, and mortgage servicing domain experience. | Selene Finance LP, founded in 2007, specializes in providing innovative loan resolution strategies for distressed mortgage investment portfolios. Over time, Selene has expanded its services to include the management of various residential mortgage loans, from performing and re-performing loans to non-performing loans requiring specialized servicing. As an approved servicer for entities such as FHLMC, FNMA, GNMA, VA, and USDA, Selene supports a diverse clientele, including financial institutions, private equity firms, and government agencies. With a focus on loss mitigation, proprietary technology, and personalized client management, Selene has established a strong industry reputation. The company operates nationwide with offices in Jacksonville, FL; Dallas, TX; and Salt Lake City, UT. Role Description This is a full-time remote position for a Product Manager (Technical / People Leader) at Selene Finance LP. In this role, you will oversee the development and implementation of innovative product strategies, collaborating with cross-functional teams to deliver solutions that align with business objectives and address customer needs. You will manage product lifecycle stages, establish roadmaps, prioritize features, and guide teams in ensuring timely delivery. Additionally, you will mentor team members, provide technical guidance, and foster a collaborative team culture. • "This Product Manager with 8+ years of experience role is both technical and leadership-focused. You'd own a product area end-to-end and act as the leader of a cross- oss-functional pod that includes developers, QA, and a business systems analyst. While you don't need to be hands-on coding, you do need to be very comfortable in the technical details and able to guide delivery through the full software development lifecycle. A big part of the role is people and stakeholder management presenting to executives, driving alignment, and ensuring work stays on track so strong communication and leadership presence are key with Mortgage servicing domain experience." • Primary purpose: • Owns delivery and leadership for a product pod-driving execution, managing people, and communicating effectively with executives. • Key skills: • Strong technical understanding (very comfortable "in the weeds") • Deep partnership with developers, QA, and BSAS • Solid grasp of SDLC, delivery flow, and prioritization • Leadership & presence (critical): • Comfortable presenting to executives and senior leaders • Confident leading large discussions and decisions • Acts as the leader of a cross-functional pod • Management responsibilities: • Direct people manager (BSA) • Dotted-line leadership over devs and QA • Owns delivery, momentum, and accountability

Supporting HR operations, onboarding, employee engagement initiatives, and event planning. | Requires 1-2 years of administrative or customer service experience, strong organizational skills, and proficiency in MS Office and Workday. | Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! The Role: The People Operations Coordinator provides administrative support to the Recruiting, Administrative Services, and Total Rewards & Engagement groups on all personnel matters and may act as a back-up to assist with other administrative tasks as needed. The position requires excellent verbal and written communication and interpersonal skills. It also requires the ability to carefully manage relationships outside the company creating an excellent candidate and employee experience, as measured by survey results, direct manager, leadership and candidate feedback. HR Operations & Employee Experience Support the onboarding and offboarding process, including preparing documentation, scheduling orientations, coordinating with IT and hiring managers, and ensuring a smooth employee transition experience. Respond to employee questions regarding HR policies, procedures, programs, and general employee experience topics. Generate routine and ad hoc HR reports; support internal and external audits; uphold strict data accuracy standards and confidentiality protocols. Collaborate with other internal teams to ensure smooth HR operations and timely processes. Help plan, coordinate, and execute employee engagement initiatives and company‑wide events, including appreciation activities, recognition programs, culture campaigns, and milestone celebrations. Serve as a key logistical partner for employee resource groups (ERGs), including scheduling meetings, supporting ERG programming, tracking budgets, coordinating communication, and helping execute events. Coordinate volunteerism efforts and community engagement activities, such as service projects, volunteer days, charity drives, and partnerships with community organizations. Assist with monitoring engagement metrics and gathering employee feedback to inform improvements to culture, belonging, and experience programs. Manage internal event calendars, communications, and registrations to ensure smooth execution and strong participation. Maintain organized documentation, checklists, and planning templates to support consistent, scalable engagement programming. Skills you will bring: The Coordinator is a detail oriented individual with a thirst to learn and a passion for people. This position is an important ambassador for People Ops in creating one of the first key interactions with Selene. Qualifications desired for the Coordinator are: • A High School Diploma or equivalent required • A Bachelor’s degree in communications, business, or psychology preferred • 1-2 years experience working in an administrative support or customer service function • Solid organizational skills with the demonstrated ability to effectively prioritize • Passion for building, maintaining, and delivering consistently excellent results • Strong teamwork and interpersonal skills at all management levels • Strong working knowledge of Microsoft Office Suite, especially Powerpoint, MS Word, and MS Excel, Workday • High degree of integrity Skills you will bring: The Coordinator is a detail oriented individual with a thirst to learn and a passion for people. This position is an important ambassador for People Ops in creating one of the first key interactions with Selene. Qualifications desired for the Coordinator are: • A High School Diploma or equivalent required • A Bachelor’s degree in communications, business, or psychology preferred • 1-2 years experience working in an administrative support or customer service function • Solid organizational skills with the demonstrated ability to effectively prioritize • Passion for building, maintaining, and delivering consistently excellent results • Strong teamwork and interpersonal skills at all management levels • Strong working knowledge of Microsoft Office Suite, especially Powerpoint, MS Word, and MS Excel, Workday • High degree of integrity Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: Paid Time Off (PTO) Medical, Dental &Vision Employee Assistance Program Flexible Spending Account Health Savings Account Paid Holidays Company paid Life Insurance Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com) Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

Perform quality control examinations of loan reviews, ensure regulatory compliance, provide feedback and guidance, and develop subject matter expertise in mortgage loan review processes. | 3-5 years mortgage underwriting and quality control experience, knowledge of underwriting and investor guidelines, leadership skills, and proficiency with mortgage due diligence software. | Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Position Summary: Quality Control Analyst focused on controlling a high quality product, enhancing loan review processes and developing specialist expertise for long term career growth. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Responsible for the Quality Control examination of loan reviews completed by Loan Review Analysts. • Provide real time loan kick back feedback to Loan Review Analysts pertaining to errors and determining corrective actions. • Ensure regulatory compliance for loans reviewed. • Escalate error trends to management. • Develop deep understanding of specific client guidelines. • Handle escalated and countered client conditions with minimal guidance. • Assists with loan review system testing and enhancement. • Ongoing development of subject matter expertise – aim to become go to subject matter expert for various specialist loan review QC topics. • Assist with problem solving, issue resolution and loan review guidance. • Assist in providing guidance on daily matters, such as, questions regarding Underwriting Guidelines or Compliance questions relating to TRID, Reg X, TILA or others to LRAs. • Maintains high level of confidentiality to protect privacy rights. • Adheres to internal controls to reduce errors and customer complaints. • Responsive to internal and external customers’ needs in a timely, accurate and professional manner. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have: • Maintains a current knowledge of underwriting guidelines, investor guidelines, regulatory compliance and TRID practices. • Minimum 3-5 years mortgage underwriting and mortgage quality control within the origination or due diligence space. • Strong understanding of condition clearing processes and their impact on loan grades. • Basic understanding of the credit rating agency requirements. • Knowledge of USPAP standards, supplemental valuation products and reconciliation. • Ability to produce underwriting reports, analyze results, identify issues and take corrective actions. • Experienced with reading, analyzing and understanding various loan servicer pay histories and servicing documentation. • Developing leadership skills with the ability and experience to manage people. • Effectiveness as a team player. • Ability to easily prioritize job duties according to the needs of the company. • Strong sense of professionalism and positivity. • Excellent oral and written communication skills. • Ability to develop rapport with all levels of associates and establish credibility. • Excellent listening skills and the ability to use good judgment. • Strong interpersonal/relationship building skills. • Problem solving and decision making ability. • Ability to produce quality work. • Ability to think and solve problems strategically. • Strong analytical and organizational skills. • Excellent attention to detail. • Ability to multi-task and consistently meet multiple deadlines. Education/Experience: Minimum 3-5 years’ experience with emphasis on non-agency underwriting and QC desired. Experience in second level reviews; escalations and performance management required. Bachelor’s degree preferred. Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Previous experience with mortgage due diligence software, Andor, MSP, Black Knight/LPS and Fiserv preferred. Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: • Paid Time Off (PTO) • Medical, Dental &Vision • Employee Assistance Program • Flexible Spending Account • Health Savings Account • Paid Holidays • Company paid Life Insurance • Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com)