Seattle Children's Hospital

Oversee and coordinate patient access functions, manage resources, and improve processes to ensure high-quality care access at Seattle Children's. | Bachelor's degree, 3+ years healthcare management experience, familiarity with access systems, and managing KPIs. | JOB SUMMARY: This position is a key role in executing SCH patient access strategies to achieve organizational goals for access to care at Seattle Children's, overseeing and directly managing more than one functional area of the patient access value stream (Referrals, scheduling, registration), is a subject matter expert of those functions for the enterprise, and serves a multitude of specialty service lines across the care continuum. Responsible for planning, organizing and coordinating all aspects of daily operations of assigned areas in a manner that aligns with Seattle Childrens core values, ensuring efficency, high quality outcomes as well as internal and external customer satisfaction. Maintains patient access technologies, access channels and service targets in collaboration with IT partners, capacity and access management teams, clinical intake/referrals, revenue cycle and other key stakeholders. Analyzes data, establishes performance metrics, and reports results with a focus on improving performance and processes to better support access to care. Continuously builds and maintains relationships with service line, clinic and ambulatory leadership, and other key stakeholders, to effectively manage external and internal referrals, scheduling, registration and other access related procedures. Responsible for execution of the tactics to achieve strategic initiatives aimed at supporting access to care goals. Provides consultation and business expertise to leadership. This role develops best practices for areas of accountability, role models best practices for the system, and provides oversight in access management (contact centers, scheduling centers, registration and check-in functions) across the enterprise to ensure KPI's are met for direct areas of authority, and guidance provided for similar functions for all other areas across the enterprise. This role is a subject matter expert. Required Education and Experience Bachelor’s degree in health services, business administration or related or equivalent experience. Minimum three (3) years of management experience in health care setting or related field. Experience working in a contact center or other production-type environment (front desk/check-in) with thorough knowledge of access functions systems and processes. Demonstrated experience in managing resources and managing to KPIs. Complete EPIC training and obtain a passing score on the End User Proficiency Assessment (EUPA) test within 2 months of start date. This test can be taken a maximum of three times after completion of EPIC training. Experience in a healthcare environment Required Credentials N/A. Preferred Five years progressive supervisory/management experience in a hospital or complex health care or contact center environment. Master's degree preferred. Experience with Epic cadence/prelude and ambulatory scheduling. Experience working in a hospital or medical center. Experience working in a pediatric or an academic medical setting. Experience working with performance improvement initiatives/projects and knowledge of improvement methodology, such as lean Experience managing culturally diverse groups of staff. Experience managing budgets. Compensation Range $97,665.00 - $146,497.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Oversee and enhance patient care services in a pediatric perinatal unit, including staffing, program development, and compliance. | Must have a Master's in Nursing or related field, extensive OB nursing leadership and labor/delivery experience, healthcare credentials, and experience in a hospital setting. | Collaborate with Seattle Children's and University of Washington Department of Fetal Surgery leadership, Medical Director MFM and OB Services, Perioperative Services, Nursing to oversee, assess and enhance the provision of patient care services in the Perinatal Care Unit on a 24/7 basis to meet continuous quality improvement, customer service, program growth and support the mission of Seattle Children's Hospital. The perinatal director is responsible for the day-to-day clinical nursing functions of the Special Perinatal Unit and Services. Accountable for support development of nursing care model for patients undergoing special delivery service. Develop, implement and monitor staffing plans, scheduling and staff development to meet current and anticipated needs and to maintain compliance with patient safety and regulatory requirements. Relocation assistance offered to qualifying external applicants! Required Education and Experience • A Master's degree or higher in Nursing from an accredited school of nursing; may be substituted with a Master’s in Business Administration, Public Health, Healthcare Administration, or a related field provided the candidate also possesses a Bachelor's degree or higher in Nursing from an accredited school of nursing (Candidates currently enrolled in a Master’s program or higher will be considered provided they also possess a Bachelor's degree in Nursing. Must complete the program within three years in position and maintain solid performance). • Minimum of five (5) years of OB nursing leadership experience. • Minimum four (4) years labor and delivery experience. • Experience working in a matrixed environment. • Experience building and launching new programs, designing strategic initiatives, and developing strategic partnerships. Required Credentials • Current Washington State RN license or Multistate (MSL) RN license. • A copy of a Master’s degree or higher in Nursing or transcripts indicating attainment of a Master's degree or higher in nursing is to be on record with Human Resources upon hire. • If a Master's degree is in Business Administration, Public Health, Healthcare Administration, or a related field, a copy of the degrees or transcripts indicating attainment of a Master's degree or higher and Bachelor's in Nursing degree is to be on record with Human Resources upon hire. • If a Master's degree or higher is in process, a copy of the Bachelor's degree or higher in Nursing or transcripts indicating attainment of a Bachelor's degree or higher in Nursing and a notation of the expected Master's completion date is to be on file with Human Resources upon hire. • Nursing or healthcare related professional board certification in a clinical specialty area or leadership on hire or must be obtained within three (3) years of hire and must be maintained thereafter. Certification must be recognized by the American Nursing Credentialing Center (ANCC) and approved by Seattle Children's. • Current certification in Basic Life Support (BLS) for Healthcare Providers. This is a condition of hire and must be maintained at all times. Pediatric Emergency, Assessment, Recognition, and Stabilization (PEARS), or Pediatric Advanced Life Support (PALS) will be accepted in lieu of BLS for Healthcare Providers. (Note: Employees are responsible for any costs (including time away from work) associated with obtaining PALS or PEARS certification if it is not a requirement of the position). ACLS will not be accepted as a substitute to the requirements listed above. • ACLS and NRP certification at time of hire or within 3 months of hire and must be maintained at all times thereafter. • As per the College of American Pathologists (CAP) and the Centers for Medicare and Medicaid Services (CMS), for RN's performing moderately complex point of care testing, a copy of a diploma or transcript of the highest level of academic achievement to be on record with Human Resources upon hire. • For personnel trained outside of the U.S., records of diploma/transcript must provide documented equivalency evaluation by a foreign credentialing agency. Preferred • Experience leading a perinatal program in a pediatric hospital setting. • Experience working in an academic medical center. Compensation Range $180,884.00 - $271,326.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Provide technical support and troubleshoot complex enterprise IT issues across multiple platforms. | Experience in IT support, escalation management, and technical problem solving, but no facilities management or CAFM system experience. | Responsible for administration and management of the department's Computer Aided Facilities Management (CAFM) system and act as subject matter expert for all departments using the CAFM system. Required Education and Experience Bachelors degree or equivalent experience. Minimum of five (5) years experience working with CAFM systems. Minimum of five (5) years experience in facility planning. Experience / knowledge of facilities design, construction and planning. Software application management and experience. Proficient experience in AutoCAD design programming. Required Credentials N/A. Preferred Multi-site facilities experience in healthcare or a similar industry. Experience with drafting and implementing as-built drawings. Healthcare or Life Science facilities experience. Experience as CAFM Administrator. Experience with Electronic Document Management Systems (EDMS). Compensation Range $88,786.00 - $133,180.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer. Hope. Care. Cure. These three simple words guide the work we do every day and help us remember that improving lives involves more than treating conditions. At Seattle Children's, we'll invest in you to make a difference, through competitive benefits and opportunities to grow your career. Guided by our values - excellence, equity, innovation, integrity, compassion, and collaboration - our community cultivates and promotes diversity and inclusion at all levels, empowering each of us to show up as we are every day. No matter what part you play, you'll know you're helping kids live the healthiest and most fulfilling lives possible. Use your skills and passion for a greater purpose. Join our nonprofit team and make a difference in the lives of our patients and families. Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Supports program management through coordination, stakeholder communication, and process improvement initiatives. | Requires 5+ years in program support, project coordination, and experience with quality/process improvement projects. | The Program Management Specialist works in collaboration with management of a specific program or group of programs in a specialty/functional area including scheduling and budgeting activities. Collaborates with program leaders to implement the program's objectives in support of identified goals and the continuous improvement process to monitor the program's effectiveness and to mobilize stakeholders in support of continuous improvement to the program. Facilitates interdepartmental activities ensuring ongoing effective program operation and/or implementation. Identifies opportunities to enhance or expand the program and presenting proposals to management. May oversee the process of executing initiatives essential for the success of the program, including communication with all stakeholders, both internal and external. May lead teams in support of the program's objectives. SERIES CONCEPT: A program is a specialized area with specific complex components and discrete tasks which distinguish it from the main body of the organization. There is a defined plan to accomplish a particular objective with elements and scope that distinguish it from the usual scope and responsibilities of a department or functional area. The specialized tasks involve interpretation of policies, procedures and regulations, independent functioning and public contact. A program typically has a long-term focus with an expectation that the plan/program will serve or impact on-going needs or goals. The primary responsibilities and accountabilities are typically transferable from one program to another. The performance of administrative tasks are in support of the individual's performance specific to the program. Required Education and Experience Bachelor’s Degree in business, health care or related field or equivalent combination of education and experience. Five (5) years experience with program support; including three (3) years in program/project coordination in a professional capacity. Two (2) years experience working on quality and process improvement projects with cross-functional teams; including data collection, analysis and reporting. Proven record of project completion, program planning, execution and status reporting. Experience successfully developing relationships across the organization. Required Credentials N/A. Preferred Experience working in public health, health care or social services. Experience analyzing improvement data and working with internal clients to analyze and develop improvement strategies. Knowledge of continuous improvement/Lean methodologies and processes. Awareness of current and emerging trends in project management technologies, techniques, issues and approaches. Experience project coordinating/facilitating large complex organizational initiatives that cross all departments and roles. Compensation Range $80,715.00 - $121,073.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Develop and oversee the professional compliance program, including audits, investigations, and policy development. | Bachelor's degree, 5+ years in healthcare compliance or management, coding/medical records certification, and experience leading projects and teams. | Under the direction of the Professional Compliance Officer (CO), this role will develop and oversee key elements of the professional compliance program for Seattle Children's employed and contracted providers, including the Seattle Children's Physician Network (SCPCN). The role involves designing, implementing, and managing the SC professional compliance program to ensure that SC providers submitting professional claims adhere to applicable laws, contractual obligations, internal policies, and ethical standards. This includes identifying and leading special compliance projects or investigations related to coding, billing, reimbursement, and other regulatory matters. The position contributes to the annual compliance work plan, advises the CO on billing and coding matters, and conducts research and analysis to support compliance decisions. This includes reviewing industry standards and facilitating consultations for policy development or process improvements. Key operational functions include managing all components of the SC professional compliance program, while personally performing some components, such as annual audit, ad hoc investigations, as directed by the CO. Additional duties include tracking resolutions, identifying trends in compliance issues, and participating in identification of solutions and system changes. The position also tracks OIG work plan issues and CMS billing compliance initiatives, advising the CO on their impact. The role may include presenting at board level meetings, large group training, and in interactions with the payer community. This position develops goals, plans, and metrics, ensuring effective communication and implementation of initiatives. Represent the Professional Compliance Officer as needed. SERIES CONCEPT: A program is a specialized area with specific complex components and discrete tasks which distinguish it from the main body of the organization. There is a defined plan to accomplish a particular objective with elements and scope that distinguish it from the usual scope and responsibilities of a department or functional area. The specialized tasks involve interpretation of policies, procedures and regulations, independent functioning and public contact. A program typically has a long-term focus with an expectation that the plan/program will serve or impact on-going needs or goals. The primary responsibilities and accountabilities are typically transferable from one program to another. The performance of administrative tasks are in support of the individual's performance specific to the program. This is a hybrid remote position and must be based in Washington state. Required Education and Experience Bachelor's degree in a related field or equivalent combination of education and extensive work experience Five years’ experience in healthcare compliance or with progressive responsibility. Four years of experience in healthcare management or a supervisory role working with cross-functional teams, including analysis and reporting to deliver improved outcomes Demonstrated experience leading projects, teams, and/or system improvements Expert understanding of Federal and State healthcare statutes, regulations, and requirements for Federal healthcare programs, particularly as they relate to professional fee billing, including Teaching Physician Guidelines. Experience preparing and presenting information to a variety of roles, including providers, managers, and senior leaders in small or large group settings. Required Credentials Current Coding and/or Medical Records Certification (acceptable credentials include CCS-P, CPC) Preferred Certification in Health Care Compliance (CHC) Compensation Range $107,431.00 - $161,147.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Provide complex administrative support, coordinate high-volume work, manage confidential information, and support department projects. | Requires 5+ years of administrative experience supporting high-level management, with preferred skills in project management and healthcare/medical office experience. | Provide a wide range of highly complex administrative tasks. Responsibilities include the organization, prioritization and coordination of a high volume of work including confidential information. Duties include exceptional customer service to customers and visitors; creating, typing, editing, and proofreading various department documents; creating and maintaining filing systems; scheduling meetings and arranging travel; entering, extracting, and analyzing data into reports and presentations; coordinating and monitoring budget preparation; auditing or reconciling financial statements and invoices; and managing workload required to complete projects. Duties will vary by department. Required Education and Experience High school diploma or equivalent experience. Minimum five (5) years of related experience in the areas of customer service and/or office management including responsible administrative work supporting high level management or executives. Required Credentials If assigned to a Home Care Services department, a copy of required education for this position (diploma or transcript) must be submitted upon hire. Preferred Bachelor’s degree. Healthcare/medical office experience. Project management assistance experience. Compensation Range $26.51 - $39.76 per hour Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Provide complex administrative support to executive leadership, manage confidential information, coordinate meetings and travel, and prepare reports and presentations. | Minimum 5 years of high-level administrative experience supporting executives, with a preference for healthcare or project management experience, and a bachelor's degree. | • Provide administrative support of a highly complex and responsible nature to executive leadership throughout the organization. • Requires the ability to work independently, think critically, and exercise delegated decision making. Interfaces with high level internal/external contacts requiring considerable discretion and initiative. • Exercises judgment to reflect executive's style and company policy, mission and values. • Responsibilities include the organization, prioritization and coordination of a high volume of work including highly confidential information. • Duties include exceptional customer service to customers and visitors; creating, typing, editing, and proofreading various department documents; creating and maintaining filing systems; scheduling meetings and arranging travel; entering, extracting, and analyzing data into reports and presentations; coordinating and monitoring budget preparation; auditing or reconciling financial statements and invoices; and managing workload required to complete projects. • Work involves responsibilities that are specific to the major business function. Duties will vary by department. Required Education and Experience High school diploma or equivalent experience. Minimum five (5) years of progressively responsible administrative experience supporting a high level executive in a large organization OR 10 year’s minimum equivalent administrative experience. Required Credentials n/a. Preferred Bachelor’s degree. Healthcare/medical office experience. Project management assistance experience. Compensation Range $38.81 - $58.21 per hour Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE As one of the nation's top five pediatric research centers, Seattle Children's Research Institute is dedicated to providing hope, care, and cures to help every child live the healthiest and most fulfilling life possible. Our investigators are involved in hundreds of projects that cover every phase of research, from studying how diseases work to improving investigational therapies. They have pioneered groundbreaking cystic fibrosis treatments and cutting-edge cancer therapies that help a child's immune system defeat cancer, and made other major contributions to pediatric medicine. Researchers work in close collaboration with one another, their colleagues at partner institutions including the University of Washington and Fred Hutch and our healthcare providers at Seattle Children's Hospital, one of U.S. News & World Report’s top children's hospitals. This collaboration is one of our key strengths, allowing our faculty to draw on a variety of disciplines and techniques as they pursue solutions to some of medicine's most complex problems. We are committed to not only treating disease but to eliminating it. Help us achieve our vision of being a worldwide leader in pediatric research aimed to improve the health and well-being of children. If you are interested in a challenging career aimed at groundbreaking research, Seattle Children's Research Institute is the place for you. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Manage complex programs, coordinate stakeholders, and lead interdepartmental activities to support organizational goals. | Requires 5+ years in program/project management, experience with process improvement, and leading multidisciplinary teams. | The Program Manager II is responsible for management of a specific complex program or group of complex programs in a specialty/functional area including scheduling and budgeting activities and works in collaboration with leaders to implement the program's objectives in support of identified goals and the continuous improvement process. Responsible for ensuring the program's effectiveness and mobilizing stakeholders in support of continuous improvement to the program. Leads interdepartmental activities ensuring ongoing effective program operation and/or implementation. Responsible for identifying strategic opportunities to enhance or expand the program and presenting proposals to management. Manages the process of executing initiatives essential for the success of the program, including communication with all stakeholders, both internal and external. Oversees and leads teams in support of the program's objectives. SERIES CONCEPT: A program is a specialized area with specific complex components and discrete tasks which distinguish it from the main body of the organization. There is a defined plan to accomplish a particular objective with elements and scope that distinguish it from the usual scope and responsibilities of a department or functional area. The specialized tasks involve interpretation of policies, procedures and regulations, independent functioning and public contact. A program typically has a long-term focus with an expectation that the plan/program will serve or impact on-going needs or goals. The primary responsibilities and accountabilities are typically transferable from one program to another. The performance of administrative tasks are in support of the individual's performance specific to the program. Required Education and Experience Bachelor’s Degree in business, health care or related field or equivalent combination of education and experience. Five (5) years experience in a lead role overseeing program/project management. Four (4) years experience working on quality and process improvement projects with cross-functional teams; including data collection, analysis and reporting. Proven record of project completion, program planning, execution and status reporting. Demonstrated experience in leading multi-disciplinary team, committees, activities and staff. Required Credentials N/A. Preferred Extensive experience managing strategic initiatives in a medical group or provider practice environment; extra credit if also within an academic environment. Proven ability to collaborate across physician and administrative leadership on program leadership. Familiarity with medical group dynamics and economics. Exposure to medical affairs or medical staff services, as well as broader health system issues impacting the provider practice. Compensation Range $107,431.00 - $161,147.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Lead enterprise-wide HR programs, advise executives on organizational design and workforce planning, and leverage analytics and emerging technologies to enhance People & Culture functions. | Over 10 years of progressive HR experience, including leadership in complex organizations, with expertise in data-driven decision making, employment law, and HR technology implementation. | The Director, People Solutions provides strategic and operational leadership for the People & Culture Business Partner team, including HR generalist and operational support, as well as partnering closely on matters involving workforce strategy, organizational development, engagement & retention, employee relations, and other workforce member lifecycle needs. Reporting to the AVP, People Solutions & Strategy, this role serves as a trusted advisor and strategic partner to executives and senior leaders across the organization, driving initiatives that strengthen organizational capability, engagement, and support our healthcare outcomes objectives. This position also leads enterprise-wide HR programmatic work. The Director will leverage analytics, data insights, and emerging technologies – including AI and automation – to enhance People & Culture effectiveness and ensure initiatives are scalable, compliant, and aligned with organizational goals. Required Education and Experience 10+ years of progressive experience in Human Resources, including at least 5 years in a leadership role managing HR business partners and leading complex employee relations investigations. Proven success in building relationships and advising executives on organizational design, restructuring, and workforce planning initiatives. Experience using data, metrics, and analytics to drive decisions and measure organizational impact. Strong understanding of employment law, compliance standards, and best-in-class People & Culture practices. Required Credentials N/A. Preferred Master’s degree in Business, Human Resources or Organizational Development. SHRM-SCP/SPHR/ODCC or equivalent certification. Experience implementing HR technology, AI, or automation solutions to enhance and scale People & Culture functions. Prior experience with a unionized workforce. Prior experience in healthcare, academic research, or complex matrixed organizations. Compensation Range $180,884.00 - $271,326.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.