Savista

Lead and develop a high-performing talent acquisition team, partner with senior leaders to develop hiring strategies, optimize recruiting processes, and leverage data and technology for continuous improvement. | Minimum 7+ years in talent acquisition with 3+ years in management, proven success in leading recruiting teams, strong understanding of recruiting analytics, and experience with ATS platforms and sourcing technologies. | Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). The Director, Talent Acquisition is a hands-on, strategic leader responsible for building and scaling a high-performing recruiting team and programs to support business growth. This role is ideal for an experienced Talent Acquisition Manager or Senior Manager who has successfully led teams, driven process improvements, and is ready to step into a Director-level role where you can shape recruiting strategy, build scalable processes, and make a measurable impact on business outcomes. You’ll have the autonomy to innovate, the data to prove results, and the partnership of leaders who value Talent Acquisition as a strategic function. This leader will partner closely with senior business leaders to translate workforce needs into actionable recruiting strategies—particularly for specialized, hard-to-fill roles within the revenue cycle management and cancer registry space. The ideal candidate is technically minded, data-driven, creative in sourcing approaches, and constantly exploring new ways to attract top talent. Key Responsibilities Talent Strategy & Leadership Lead, mentor, and develop a team of Talent Acquisition professionals, fostering accountability, innovation, and high performance Partner with senior leaders to understand business goals and proactively develop workforce and hiring strategies aligned to growth plans Serve as an advisor to leaders on market trends, hiring challenges, and talent availability within revenue cycle and cancer registry disciplines Recruiting Operations & Process Excellence Design, optimize, and scale recruiting processes that improve speed, quality of hire, and candidate experience Leverage technology, automation, and data to continuously enhance recruiting workflows and decision-making Ensure consistent, compliant, and best-in-class recruiting practices across all roles and functions Technical & Data-Driven Recruiting Own recruiting analytics and dashboards, tracking key metrics such as time-to-fill, quality of hire, source effectiveness, pipeline health, and recruiter productivity Use data to identify trends, diagnose challenges, and clearly communicate results and ROI to leadership Continuously evaluate and implement new tools, platforms, and sourcing technologies Sourcing Innovation & Employer Branding Drive creative and non-traditional sourcing strategies, including social media, digital communities, referrals, and niche talent networks Partner with marketing and communications to strengthen employer brand and talent attraction strategies Stay current on recruiting best practices, AI, social media trends, and emerging talent platforms Specialized Talent Focus Develop targeted strategies for recruiting highly specialized roles in revenue cycle management and cancer registry (e.g., coders, eligibility specialists, auditors, abstractors, management) Build long-term pipelines for critical and hard-to-fill roles Qualifications Required Minimum of 7+ years of progressive experience in Talent Acquisition or Recruiting, with demonstrated responsibility for full-cycle recruiting and talent strategy Minimum 3+ years of people management experience, including direct management of recruiters or TA professionals Proven success leading and developing high-performing recruiting teams Strong understanding of recruiting best practices, workforce planning, and talent market dynamics Experience partnering with senior leaders to articulate and execute hiring strategies aligned to business goals Data-driven mindset with hands-on experience using recruiting analytics, dashboards, and metrics to track performance and outcomes Technically savvy, with experience leveraging ATS platforms, recruiting tools, and social media for sourcing and employer branding Comfortability with AI and using/exploring emerging technologies to improve talent acquisition delivery Preferred Experience recruiting in healthcare, revenue cycle management, cancer registry, or other highly specialized talent markets Experience leading recruiting transformation, process improvement, or scaling TA functions during periods of growth Familiarity with Workday ATS platform Key Competencies Strategic thinker with strong execution skills Curious, innovative, and always looking for better ways to attract talent Comfortable navigating ambiguity and building structure where needed Strong communicator with the ability to influence at all levels Collaborative leader who balances high accountability standards with approachability Note: Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $115,00 to $140,000. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills. SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class. California Job Candidate Notice The Savista experience is the combination of everything that’s unique about our culture, our core values, our commitment to success, but most importantly, it’s our people. Our colleagues are problem-solvers, flexible and agile trusted partners who believe in a culture based on service. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us a Certified Great Place to Work 4 years in a row! It has come to our attention that there have been some bad actors using our company name to solicit personal information as part of a fraudulent hiring scam. Unfortunately, this is out of our control, but we want to make it clear that this behavior is unacceptable. All of our open roles are posted on our careers page. Should you apply for a role and be contacted by an employee of Savista, all of our interviews will be scheduled by someone with an @savistarcm.com email address and conducted over video call or in-person. We never ask you to provide personal information through other means, such as Telegram or social media platforms, as part of our interview or onboarding process. Savista does not and will not ask you to share any personally identifiable information (such as bank account details, SSN, etc) by any other means than a secure platform. We recommend you do not share any sensitive information over the phone or email. If you are offered a position, Savista does not and will not ask for payment to ship equipment. Fraudulent hiring scams often also ask for financial information and may ask for “advances.” Savista does not ask for any financial commitment at any stage of the recruitment process. We have reported and flagged these job scams when we’ve seen them. We also encourage you to contact your state attorney general’s office to report any potential scams and also recommend you contact any recruiting website and/or social media platform that may have been involved as well to notify them. Savista has no responsibility for fraudulent offers and advises job candidates to follow the guidance provided. California Job Candidate Notice

Drive new business growth and expand client relationships in healthcare registry services, leading strategic sales initiatives and managing key accounts. | 5+ years in healthcare sales, 2+ years in registry or clinical services, strong understanding of healthcare operations, and experience with complex healthcare solutions. | Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). The Vice President, Sales - Registry Services is responsible for driving new business growth and expanding existing client relationships for Savista’s cancer and clinical registry management and support solutions. This role will lead to strategic sales initiatives for accreditation, data collection, quality reviews, reporting, workflow improvement and analytic services. This role requires deep expertise in consultative healthcare services selling, strong C-suite presence, and a clear understanding of registry and clinical reporting requirements, operational workflow and accreditation requirements (CoC, SEER, state registries) across the clinical registry data collection landscape. Essential Duties & Responsibilities Strategic Thinking / Leadership Anticipates future consequences and trends accurately, including changes in CoC accreditation, reporting requirements, and registry staffing models Easily poses future scenarios and forecasts reactions and results effectively in the registry and oncology services space Thinks strategically and makes sound, data-based business decisions Develops detailed sales and marketing plans, forecasts sales, manages time and workflow, creates effective call plans, monitors and responds to competition, networks, and generates referrals within oncology and clinical registry abstraction markets Sales Skills / Goals Submits accurate and timely sales reports, maintains account records, and maximizes sales promotions and incentive programs Prospects and builds C-suite relationships with assigned and identified accounts, including executives responsible for cancer programs, oncology operations, compliance, and quality Develops territory-specific plans to grow Savista’s footprint in Registry Services Drives decision-making integral to deal development, closes new business, and is accountable for the implications of those decisions Thinks creatively about how to bundle solutions that combine the best of Savista’s registry management and support offerings Achieves positive financial impact for prospects and customers by addressing registry staffing shortages, compliance risk, data quality, and operational efficiency Orchestrates efforts of other business units and sales teams within Savista during the selling process Coordinates efforts with adjacent sales teams and colleagues to sell bundled solutions and/or strategic outsourced oncology and registry engagements Presentation & Communication Effectiveness Commands attention and can manage group process during presentations and pitches Able to change tactics midstream when an approach is not working Able to take complicated or complex information, such as registry workflows, accreditation standards (CoC), and data reporting requirements (CoC, SEER and State Registries) and present it in a clear, concise, and logical manner Service Solution / Product Knowledge Demonstrates knowledge of relevant registry management, workflow and support services and market share details Understands registry workflow – case-finding, abstraction and follow-up, quality review processes and accreditation processes. Applies knowledge of customer cancer program structures, staffing models, and compliance requirements to solution design Negotiation Skills Negotiates skillfully in tough situations with both internal and external groups Quickly gains trust of other parties to negotiations, including healthcare executives, procurement, and legal teams Settles differences with ease and wins concessions while maintaining strong customer relationships Territory & Account Management Expand sales within existing accounts, focus on customer service, develops relationships with key decision-makers, understand and responds to customer needs, and tracks and monitors account activity across Registry accounts. Able to engage an audience in a topic and share information in a manner they comprehend Presents with an approachable style and makes the effort to put others at ease Builds appropriate rapport and develops constructive and effective relationships Depending on the account situation, either continues as the primary customer executive contact or, when appropriate, transitions the relationship to a Client Success Manager Develops detailed sales and marketing plans, forecasts sales, manages time and workflow, creates effective call plans, monitors and responds to competition, networks, and generates referrals Customer Focus Uses first-hand customer feedback for improvements in products and services Establishes and maintains effective relationships with customers and gains their trust and respect Exceptionally responsive to customer needs and requests Supports Savista’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savista’s business practices. This includes becoming familiar with Savista’s Code of Ethics, attending training as required, notifying management or Savista’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Minimum Qualifications and Skills 5+ years of experience in the healthcare industry 5+ years of consultative selling to C-suite executives 2+ years registry or clinically focused experience. Proven experience selling complex healthcare services solutions, preferably in Registry, HIM, Clinical or data management. Strong understanding of healthcare operations and business processes. Demonstrated ability to develop and deliver executive-level proposals, RFP responses, and presentations. Experience working in fast-paced, collaborative environments requiring rapid turnaround and high-quality output. Proficiency with Microsoft Office products and Salesforce.com CRM. Strong analytical and data-driven decision-making capabilities. In-depth knowledge of healthcare regulatory, market, and customer trends impacting provider purchasing decisions. Broad understanding of healthcare challenges, including reimbursement, compliance, operational efficiency, and workforce constraints. Familiarity with project management, business process improvement, and change leadership methodologies. Preferred Skills but Not Required Bachelor’s degree or 10+ years of experience Experience selling outsourced clinical, HIM, oncology data, or registry services Advanced Salesforce CRM expertise Note: Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The annual base range for this role is from $130,000 to $160,000. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class. California Job Candidate Notice The Savista experience is the combination of everything that’s unique about our culture, our core values, our commitment to success, but most importantly, it’s our people. Our colleagues are problem-solvers, flexible and agile trusted partners who believe in a culture based on service. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us a Certified Great Place to Work 4 years in a row! It has come to our attention that there have been some bad actors using our company name to solicit personal information as part of a fraudulent hiring scam. Unfortunately, this is out of our control, but we want to make it clear that this behavior is unacceptable. All of our open roles are posted on our careers page. Should you apply for a role and be contacted by an employee of Savista, all of our interviews will be scheduled by someone with an @savistarcm.com email address and conducted over video call or in-person. We never ask you to provide personal information through other means, such as Telegram or social media platforms, as part of our interview or onboarding process. Savista does not and will not ask you to share any personally identifiable information (such as bank account details, SSN, etc) by any other means than a secure platform. We recommend you do not share any sensitive information over the phone or email. If you are offered a position, Savista does not and will not ask for payment to ship equipment. Fraudulent hiring scams often also ask for financial information and may ask for “advances.” Savista does not ask for any financial commitment at any stage of the recruitment process. We have reported and flagged these job scams when we’ve seen them. We also encourage you to contact your state attorney general’s office to report any potential scams and also recommend you contact any recruiting website and/or social media platform that may have been involved as well to notify them. Savista has no responsibility for fraudulent offers and advises job candidates to follow the guidance provided. California Job Candidate Notice

The Eligibility Specialist II conducts advanced eligibility screenings to assess financial assistance eligibility and guides patients through application processes for various programs. They act as a liaison between patients, hospital staff, and government agencies to secure funding and resolve coverage issues. | Candidates must have a high school diploma or GED and at least 2 years of experience in a customer-facing role, preferably in healthcare or financial counseling. Proficiency in English and Spanish is required, along with strong organizational and communication skills. | Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). Job Purpose The Eligibility Specialist II is a critical advocate for patients, helping uninsured and underinsured individuals access financial assistance for medical care. This role involves conducting detailed assessments, guiding patients through application processes for government and charity-funded programs and ensuring compliance with healthcare regulations. Successful candidates are empathetic, detail-oriented, and skilled at navigating complex systems to support patients in receiving the care they need. Work Schedule and Location: ** Preference for candidates residing in Central Standard Time Zone (CST)** Work Hours: Full time, 40 hours per week, hourly position. Flexibility required, with shift available between Monday through Friday from 8:00am to 4:30pm to meet business needs. Locations: This is a fully remote position. Candidates must have a dedicated, secure workspace and reliable internet access to perform job duties effectively. Key Responsibilities Conduct advanced eligibility screening to assess financial assistance eligibility and provide compassionate guidance on available programs. Facilitate the application process for programs such as Medicaid, Medicare, Disability, hospital charity care or unique requirements for non-traditional funding, ensuring timely submission of accurate documentation Act as a liaison between patients, hospital staff, and government agencies to establish eligibility, secure funding and resolve coverage issues. Perform advanced follow-up work across, ensuring applications are complete and processed efficiently. Identify and assist with technical medical requirements for disability programs, including setting up medical appointments, completing disability applications, submitting appeals, and following through on resolution of applications. Manage multiple patient cases independently, prioritizing tasks to meet deadlines and ensure effective follow-up on pending applications. Clearly communicate financial obligations, funding options, and program details to patients in an empathetic and professional manner. Maintain accurate and confidential records in compliance with HIPAA and organizational policies. Consistently achieve productivity and quality metrics, contributing to the organization's financial counseling objectives. Efficiently use multiple systems and databases to gather, track, and report on patient data. Identify and assist with complex cases, including disability applications, setting up appointments, and submitting appeals, etc. as needed. Assist in training and supporting colleagues as needed, ensuring seamless onboarding and service delivery. Complete special projects, as assigned. Qualifications & Competencies: Required: High school diploma or GED Proficiency in English and Spanish At least 2 years of experience in a customer-facing role, preferably in healthcare or financial counseling. Flexibility to provide support to multiple hospital locations and in-home patient visits within assigned market area as based on operational needs. Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail. Excellent verbal and written communication skills, with the ability to explain complex information clearly and empathetically. Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients. Capability to work in a fast-paced environment with changing priorities and patient needs. Demonstrated ability to work independently in locations where potentially only one Eligibility Specialist is assigned. Demonstrate genuine care for patients’ needs and concerns, building trust and rapport. Work effectively with colleagues, hospital staff, and external agencies to achieve shared goals. Ensure all documentation is accurate, complete, and submitted on time. Reliable internet connection and a secure workspace. Preferred: Experience in healthcare revenue cycle, financial counseling, or insurance verification. Experience with multiple EHR systems: Epic, Cerner, Meditech, etc. Familiarity with state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability. Knowledge of medical terminology and healthcare accounts receivable processes Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $21.00 to $24.00. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class. California Job Candidate Notice The Savista experience is the combination of everything that’s unique about our culture, our core values, our commitment to success, but most importantly, it’s our people. Our colleagues are problem-solvers, flexible and agile trusted partners who believe in a culture based on service. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us a Certified Great Place to Work 4 years in a row! It has come to our attention that there have been some bad actors using our company name to solicit personal information as part of a fraudulent hiring scam. Unfortunately, this is out of our control, but we want to make it clear that this behavior is unacceptable. All of our open roles are posted on our careers page. Should you apply for a role and be contacted by an employee of Savista, all of our interviews will be scheduled by someone with an @savistarcm.com email address and conducted over video call or in-person. We never ask you to provide personal information through other means, such as Telegram or social media platforms, as part of our interview or onboarding process. Savista does not and will not ask you to share any personally identifiable information (such as bank account details, SSN, etc) by any other means than a secure platform. We recommend you do not share any sensitive information over the phone or email. If you are offered a position, Savista does not and will not ask for payment to ship equipment. Fraudulent hiring scams often also ask for financial information and may ask for “advances.” Savista does not ask for any financial commitment at any stage of the recruitment process. We have reported and flagged these job scams when we’ve seen them. We also encourage you to contact your state attorney general’s office to report any potential scams and also recommend you contact any recruiting website and/or social media platform that may have been involved as well to notify them. Savista has no responsibility for fraudulent offers and advises job candidates to follow the guidance provided. California Job Candidate Notice

Lead and manage the Eligibility team across multiple hospital locations, oversee daily workflows, monitor performance, provide training, and collaborate with senior leadership to improve patient eligibility processes. | Bachelor's degree or equivalent experience, 5+ years in healthcare eligibility or revenue cycle roles with 2+ years leadership, Spanish proficiency, strong organizational and communication skills, and ability to travel regularly. | Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). Job Purpose The Manager, Eligibility is responsible for oversight and leadership of the Eligibility team, ensuring smooth operations and exceptional service delivery to our client(s). This position is responsible for team management, overseeing daily workflows, monitoring performance, and providing feedback to drive improvement. You will collaborate with senior leadership to develop and execute strategies to enhance patient eligibility processes, acting as an escalation point for complex cases. Regular travel to support colleagues at multiple facilities and build strong relationships with hospital leadership and external stakeholders will be required. Successful candidates will have a strong background in leadership and eligibility healthcare operations, with excellent problem-solving skills, the ability to coach and develop colleagues, and a strong commitment to delivering exceptional service to our client across multiple facilities. Work Schedule and Location: Work Hours: Full time, salaried position. Flexibility required to meet business needs. Primary Hospital Locations: This position is hybrid with a combination of remote work and regular on-site visits to facilities, ensuring operational alignment and team support. The Manager holds overall accountability for all hospital locations listed below. Day-to-day responsibilities are divided between the Manager and a Supervisor who reports to this role, with the Manager providing additional on-site support to the Supervisor’s facilities as needed. Manager's focus: Direct leadership of colleagues at the following facilities: • St. Joseph Medical Center – 333 Madison St., Joliet, IL. 60435 • St. Joseph Hospital – 77 N Airlite St., Elgin, IL. 60123 • Mercy Medical Center – 1325 N Highland Ave., Aurora, IL. 60506 • St. Mary’s Hospital – 500 W Court St., Kankakee, IL. 60901 • Garden City Hospital – 6245 Inkster Rd., Garden City, MI. 48135 • Lake Huron Medical Center – 2601 Electric Ave., Port Huron, MI. 48060 Supervisor's focus: Direct leadership of colleagues at the following facilities (reports to the Manager): • St. Francis Hospital – 355 Ridge Ave., Evanston, IL. 60202 • Holy Family Medical Center – 100 N River Rd., Des Plains, IL. 60016 • Resurrection Medical Center – 7435 W. Talcott Ave., Chicago, IL. 60631 • St. Mary Hospital – 2233 W Division St., Chicago, IL. 60622 • St. Elizabeth Medical Center – 1431 N. Claremont Ave., Chicago, IL. 60622 Key Responsibilities • Lead, manage, and develop a team of Eligibility Specialists, ensuring alignment with organizational goals and standards. • Oversee daily operations of the team, including workload distribution, optimization, and meeting service-level agreements with the Client. • Monitor team and individual performance and quality metrics, providing regular feedback and implement corrective action and performance improvement plans as necessary. • Partner with the Eligibility Specialist III to create and deliver training programs, ensuring colleagues are equipped with knowledge and skills to succeed in their roles. • Collaborate with senior leadership to develop and execute strategies for improving patient eligibility processes and outcomes. • Act as an escalation point for complex cases, working with internal and external stakeholders to resolve issues promptly. • Partner with hospital leadership, government agencies, and other departments to ensure seamless processes and patient care. • Travel regularly to assigned facilities, ensuring timely and efficient support across multiple locations within the service area*. • Maintain accurate and confidential records in compliance with HIPAA and organizational policies. • Efficiently use multiple systems and databases to gather, track, and report on patient data. • Complete special projects, as assigned. Required Qualifications & Competencies: • Bachelors Degree in healthcare administration, business, other related field or equivalent experience. • Proficiency in English and Spanish • At least 5 years of experience in healthcare eligibility, revenue cycle, or financial counseling roles, with at least 2 years in leadership or supervisory capacity. • Proven ability to lead and motivate teams, fostering a culture of collaboration and accountability. • Excellent problem-solving skills, with ability to de-escalate and/or resolve complex patient or operational issues. • Flexibility to provide support to multiple hospital locations within assigned market, as based on operational needs. • Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail. • Excellent verbal and written communication skills, with the ability to explain complex information clearly and empathetically. • Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients. • Capability to work in a fast-paced environment with changing priorities and patient needs. • Demonstrate genuine care for patients’ needs and concerns, building trust and rapport. • Work effectively with colleagues, hospital staff, and external agencies to achieve shared goals. • Ensure all documentation is accurate, complete, and submitted on time. • Reliable transportation, a valid driver’s license, and ability to travel within assigned service area. • Travel: Regular travel to facilities within assigned market region is required. Travel percentage is estimated at 20-30%*. Preferred • Familiarity with state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability. • Knowledge of medical terminology and healthcare accounts receivable processes. Note: Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $70,000 to $80,000. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills. SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class. California Job Candidate Notice