Ryman Hospitality Properties

Oversee and direct management of real estate assets, develop strategic plans, analyze performance, and maximize asset value. | Bachelor's in Finance or related field, 10+ years in financial/strategic planning, 5+ years in hotel or real estate management, leadership experience. | As Vice President of Asset Management, you will oversee and direct the management and operations of assigned real estate assets generating over $1 billion in annual revenue and more than $300 million in EBITDA. You will serve as the primary point of contact for property managers and provide strategic guidance to on-property leadership teams. You'll participate in senior-level hiring decisions and identify opportunities to grow revenue, enhance efficiency, and reduce costs. You will be responsible for evaluating and recommending major capital investments to the EVP/COO and will act as a key liaison between the properties and design & construction project managers. You'll help develop and execute strategic visions for select assets, direct market research efforts to support these initiatives, and play a critical role in negotiating material management agreement amendments with Marriott International. Your ultimate goal will be to maximize the total return on investment of the assets under your oversight. Position based in Nashville, TN with frequent travel required to assigned assets. Reports to Senior Vice President of Asset Management with Ryman Hospitality Properties. • Lead the development and execution of comprehensive strategic planning for assigned assets. • Oversee revenue, costs, and profitability of assigned assets. Analyze performance data, recommend revenue growth and cost reduction strategies to property teams, and ensure accountability from both on-property teams and Marriott leadership. • Direct and establish business plans, budgets and forecasts for select assets. Lead on-property teams in addressing financial challenges and ensure delivery of projected results through direct accountability measures. • Maximize asset potential through strategic project development and execution of new initiatives. Conduct comprehensive financial analysis and net benefit reporting for projects, collaborating with operations management to ensure budget compliance and return projections are met. • Serve as primary liaison with operators and property managers of assigned assets. Evaluate and provide employment recommendations for senior on-property leadership across all managed assets. • Maintain regular communication with senior asset management leadership, including the SVP and EVP/COO. Provide updates on asset performance through daily, weekly, and monthly communication as needed. • Engage with clients and conduct direct market research to facilitate long-term planning for sustainable operations and revenue maximization. • Act as designated representative of the SVP of Asset Management when required, with authority to make autonomous decisions when necessary. • Identify, evaluate, and recommend material capital investment opportunities (including projects exceeding $100 million) for existing assets to the EVP/COO. • Provide direct support and advisory services in the negotiation of material management agreement amendments with Marriott International. • Perform other duties as assigned. Education • Bachelor's degree in Finance, Accounting, or related field required • MBA or advanced degree preferred Experience • 10+ years' experience in financial/strategic planning, asset management, and operations analysis • 5+ years' experience in hotel operations/management and/or real estate management/investments • Must have experience representing the client owner as well as leading a team of professionals Knowledge, Skills and Abilities • Excellent interpersonal, written and verbal communication skills required • Extensive expertise in formulating, implementing, and executing business plans • Advanced business acumen and revenue development skills, including significant strategic thinking capabilities • Must be able to present information and communicate effectively with senior management, employees and consultants at all levels • Accustomed to working on high-growth or developing brands with a history of cultivating meaningful solutions and strength in identifying growth opportunities • Leadership strength in building, inspiring, and motivating teams to achieve targeted results Physical Requirements Must be able to speak and hear for phone calls, meetings, and communications. Close and distance vision necessary for computer work, document review, and office/property navigation. Frequent sitting, standing, and walking extended distances across large properties. Frequently lifts/carries up to 5 lbs. (files, supplies, equipment). Continual manual dexterity and frequent fine motor skills required for computer and office tasks. Working Conditions Will work in normal office conditions, often in close contact with others. Regular travel required for property site visits and stakeholder meetings. Standard business hours with extended availability during major projects or negotiations. Occasional evening/weekend availability for critical business matters.

Lead the marketing technology and data activation strategy, build unified customer data platforms, enable cross-channel audience activation, and manage teams and vendors to drive fan engagement and business growth. | Requires 8+ years in marketing technology or data activation, advanced degree preferred, technical fluency with data platforms and analytics tools, leadership experience, and knowledge of data privacy and fan engagement. | As Senior Director of MarTech & Data Activation, you will build and operate the marketing technology (MarTech), customer data, and activation capability for Opry Entertainment Group (OEG). You will define the roadmap, architect the stack, and lead activation of audience data to drive personalized fan journeys, deepen engagement, and increase lifetime value. You will recommend and deliver a short- and long-term marketing data strategy across the business, ensuring rigorous, objective analyses that provide actionable insights to leadership to transform data into meaningful fan engagement and measurable business results. Position based in Nashville, TN. Reports to the Vice President of Customer Acquisition and Experience. • Develop, implement, and own the marketing technology and data activation strategy and roadmap, including platform selection (CDP, CRM, marketing automation, personalization), segmentation, audience journeys, and measurement. • Build a unified customer and fan data foundation by integrating data from ticketing, venues, streaming, mobile apps, CRM/loyalty, and digital exposures to enable audience activation. • Enable cross-channel activation by building audience segments, mapping journeys, and coordinating campaigns across email, mobile/push, SMS, advertising, social, in-venue, and streaming. • Direct marketing analytics by defining KPIs, designing statistically significant experiments, conducting attribution analysis, and delivering customer insights that drive business decisions. • Champion data-driven insights to improve campaign and channel effectiveness, drive growth, and inform marketing strategy. • Serve as marketing technology and analytics subject-matter expert. Promote capabilities, train teams, enable self-service tools, deliver insights to leadership, and establish standards and best practices. • Lead internal team and vendor/agency partners responsible for technology and analytical operations, audience activation, and platform management through coaching, mentorship, and resource planning. • Drive change management and cross-functional alignment with marketing, content, touring, venues, ticketing, sponsorships, and technology teams to translate business needs into technical requirements and roadmap priorities. • Ensure data governance, privacy, identity resolution, and compliance are embedded in all initiatives. • Stay current on emerging technologies, analytical trends, and capabilities across entertainment, live events, streaming, and fan engagement. • Perform other duties as assigned. Education • Degree in Marketing, Information Systems, Data Science, Business or related field required • Advanced degree preferred Experience • 8+ years' marketing technology, customer data, or audience activation experience--preferably in B2C, entertainment, live events, or subscription/digital businesses • Proven experience implementing and operationalizing CDP, CRM, and marketing automation platforms (e.g., Adobe Experience Platform, Salesforce, Segment, Tealium, Braze, Marketo) for segmentation and activation Knowledge, Skills and Abilities • Technical fluency with data integration from ticketing/commerce systems, mobile apps, web, streaming, and venue sources; experience with cloud data platforms (Snowflake, AWS, Azure) and data pipelines • Strong analytical background, including SQL, BI tools, and applied statistics • Proficiency with digital marketing analytics tools (Google Analytics, Adobe Analytics, etc.) • Strategic and hands-on: able to define long-term roadmaps while executing platform implementations and activation campaigns • Proven leadership in building and managing data teams in matrixed environments • Excellent stakeholder management: translates business needs into technical requirements, communicates marketing technology value to senior leaders, and influences cross-functional teams • Passion for fan engagement, live entertainment, digital media, and marketing innovation • Knowledge of data privacy, identity resolution, consent frameworks, and first-party data strategy preferred Physical Requirements Speak and hear for in-person and virtual communication and use of both near and distance vision for computer work and document review. Frequently sit with some walking and standing for office/property navigation. Occasionally lift/carry up to 5 lbs. Continually use gross motor skills with frequent use of bimanual dexterity and fine motor skills for computer use. Working Conditions In-office position based in a corporate environment with individual workspaces and shared common areas which support focused work while encouraging regular interaction among colleagues. Moderate background noise typical of a collaborative office setting.

Manage investor relations activities including financial analysis, earnings process, investor communications, and engagement with analysts and investors. | Requires bachelor's degree and 5+ years in investor relations, equity research, investment banking, or corporate finance with strong financial and communication skills. | As an Investor Relations Manager for Ryman Hospitality Properties (RHP), you will support all aspects of investor relations, including quarterly workstreams, investor-focused analyses, messaging development, and event execution with the goal of increasing shareholder value and building positive interest within the investment community. You will collaborate with internal departments to craft financial communications and regularly engage with investors and analysts to convey the company's strategy and performance. As the ideal candidate you possess a deep understanding of the hospitality industry and demonstrate strong business acumen, financial expertise, and communication skills, with the ability to distill complex business issues into compelling narratives for investors and analysts. Reports to Vice President of Investor Relations. • Analyze financial and operational data to support investor communications in partnership with corporate finance, accounting and business segment teams. • Perform comprehensive analysis of sell-side financial models and valuation methodologies. Summarize for strategic discussions with executives. • Manage the quarterly earnings process, including the development of earnings materials including press releases, scripts, presentations, etc. • Own day-to-day operations for the investor relations program, including routine deliverables, execution of the quarterly earnings process, management of the investor engagement calendar (non-T&E logistics) and service provider relationship management. • Monitor sell-side analyst research reports and news flow about the company, its competitors, and the broader industry. Synthesize key takeaways for executives. • Plan and handle investor engagement activities, including investor meetings, calls and events. • Develop and maintain regular executive-level reporting to support investor communications. • Build long-term relationships with sell-side and buy-side analysts. Address investor inquiries in line with disclosure policies and SEC regulations. Track key shareholder and investor discussions with detailed and high-level notes. • Perform other duties as assigned. Education • Bachelor's degree or equivalent experience required Experience • 5+ years' relevant experience in investor relations, equity research, investment banking, corporate development, or corporate finance • Working knowledge of capital markets structure, financial instruments, and valuation techniques • Strong financial and business background with the ability to analyze, understand, and articulate a company's business plan Knowledge, Skills and Abilities • Excellent verbal and written communication skills, including an ability to distill complex financial information into clear investor messaging • Strong understanding of financial statements, valuation models and key performance indicators; financial modeling experience required • Demonstrated strength in organization and strategic planning, with a proven ability to consistently meet deadlines • Ability to operate with a sense of urgency combined with exceptional attention to detail and accuracy • Ability to manage multiple priorities in a fast-paced environment • Proven ability to handle sensitive and confidential matters with discretion, judgment, and integrity. • Proficient with Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat, and Zoom • Occasional travel (up to 10%) may be required Physical Requirements Speak and hear to communicate and use both near and far vision. Frequently sit with some walking and standing. Occasionally lift/carry up to 5 lbs. Continually use bi-manual dexterity and fine motor skills for computer use. Working Conditions In-office position based in a corporate environment with individual workspaces and shared common areas which supports focused work while encouraging regular interaction among colleagues. Moderate background noise typical of a collaborative office setting.

Manage daily beverage and concession operations, oversee staff and payroll, develop and implement business initiatives, ensure guest satisfaction, and maintain financial and operational controls for concerts and private events. | Requires 3+ years progressive hospitality or food & beverage management experience, 2+ years supervisory experience, high school diploma or equivalent (college preferred), proficiency with POS and Microsoft Office, and certifications including State Alcohol Education Card and Certified Food Safety Manager. | Manage daily beverage and concession operations for concerts and private events at ACL Live at the Moody Theater, ensuring high-quality food and beverage service across the venue. Oversee staff hiring, scheduling, training, payroll, and performance management. Collaborate with venue and corporate leadership to develop, implement, and execute strategic business initiatives, including operational planning, sales and service strategies, and budget management. Drive revenue growth and optimize financial performance by ensuring high-quality products and delivering exceptional customer service. Model teamwork, service and integrity to foster a positive and productive work environment. Work with a team to deliver exceptional service to guests through unforgettable experiences. Reports to Director of Operations - ACL Live. • Manage daily operations of beverage and concession services throughout the venue for concerts and private events, ensuring operational needs are met, including quality food and beverage presentation at all times. Develop, implement, and review policies and procedures. • Ensure consistent and positive guest service in all areas through continuous interaction and feedback requests. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests. • Responsible for hiring, scheduling, training, payroll and related functions for hourly departmental staff. Provide leadership and direction for staff. Develop direct reports by communicating performance expectations and delivering timely feedback. • Maintain proper purchasing and inventory levels for beverage and concession program needs based on fiscal business projections. Ensure all invoices and paperwork are submitted promptly and within deadlines. Maintain procedural documentation to meet all internal accounting, audit and financial controls. • Monitor and track operational costs, budgets, and resources. Generate and analyze staffing and revenue reports. Able to interpret and present data as related. • Participate in developing short- and long-term plans for revenue growth and cost control measures. Seek opportunities to enhance revenue and create new possibilities in all areas of operations. • Adhere to cash handling policies and procedures, including proper operation of POS terminals, opening and mid-day safe counts, cash pay-outs, nightly cash drops and reconciling financials at end of shift. • Support the security function to protect the restaurant's assets and the personal safety of the employees and guests. Partner with venue leadership and maintenance team to ensure proper maintenance and repair of the physical facility and contents. • Serve as departmental Manager on Duty for public and private events. • Perform other duties as assigned. Education • High school diploma or equivalent required; college degree preferred • Degree in hospitality/food & beverage management is desired; a combination of practical experience and education will be considered as an alternative experience • 3+ years progressive hospitality or food & beverage management experience, preferably in a live event or entertainment venue • 2+ years supervisory experience required • Micros Point of Sale, Compeat, and Hot Schedules experience a plus Knowledge, Skills And Abilities • Strong leadership, communication, and interpersonal skills • Ability to establish clear direction, set goals, monitor progress, and measure results • Capable of creating fun in a fast-paced and high-volume environment • Ability to work evenings, weekends, and holidays as event schedule demands • Proficient with Microsoft Office (Outlook, Word, Excel) Licenses / Certifications • State Alcohol Education Card required upon hire • Certified Food Safety Manager certification required within 90 days of hire