12 open positions available
Manage client relationships, improve operational efficiencies, and lead teams in a logistics environment. | 7+ years of logistics experience, managerial role, and ability to analyze complex data and processes. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Director, Operations in Managed Transportation at RXO, your focus will be successfully managing client relationships, meeting or exceeding client expectations, and working to ensure effective operational solutions and service improvements. What your day-to-day will look like: Develop effective and efficient methods to meet customer needs; serve as the primary customer contact on all new initiatives and/or high-level critical issues Drive operational efficiencies to improve service and financial performance Conduct strategic account reviews with all assigned customers to assess service needs and usage trends on a regular basis Execute individually assigned components of startup action plans Participate in developing integration plans to support client and company initiatives Direct, develop, mentor and lead operational teams Establish and meet site objectives in the areas of financial performance, safety, quality and customer service What you’ll need to excel: At a minimum, you’ll need: 7 years of logistics experience Experience in a managerial role Experience performing complex analyses of data, processes, policies, procedures and/or systems It’d be great if you also have: Bachelor’s degree in Management or Logistics Availability to work a flexible schedule, which may include weekends; travel up to 25% of the time The capacity to take calculated risks and make strategic, results-oriented decisions while accepting responsibility for the results In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits Competitive pay Health, dental and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre-tax accounts to help streamline eligible expenses Company-paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. We’re a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We’re looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.
Manage client relationships, improve operational efficiency, and lead remote and local teams in a logistics environment. | 7+ years of logistics experience in air charter, airline, or expedited transportation, with experience managing remote teams and analyzing complex data. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Air Charter/Specialized Operations Director at RXO, your focus will be successfully managing client relationships, meeting or exceeding client expectations, and working to ensure effective operational solutions and service improvements. What your day-to-day will look like: • Develop effective and efficient methods to meet customer needs; serve as the primary customer contact on all new initiatives and/or high-level critical issues • Drive operational efficiencies to improve service and financial performanceConduct strategic account • Execute individually assigned components of startup action plans • Participate in developing integration plans to support client and company initiatives • Direct, develop, mentor and lead operational teams both local and remote • Establish and meet site objectives in the areas of financial performance, safety, quality and customer service What you’ll need to excel: At a minimum, you’ll need: • 7 years of logistics experience in North American air charter brokerage, airline operations, or expedited transportation • Experience in a managing remote and local teams • Experience performing complex analyses of data, processes, policies, procedures and/or systems It’d be great if you also have: • Bachelor’s degree in Management or Logistics • Travel a minimum of 30% of the time • Established relationships with asset-based air carriers and a proven ability to secure capacity in tight market conditions • Commercially minded approach with the ability to balance revenue growth, margin management, and operational execution • The capacity to take calculated risks and make strategic, results-oriented decisions while accepting responsibility for the results • Ability to operate effectively in a fast-paced, 24/7 environment with shifting priorities • Strong communication and decision-making skills, with the ability to influence customers, carriers, and internal stakeholders In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits • Competitive pay • Health, dental and vision insurance • 401(k) with company match • Life insurance, disability • Employee Assistance Program (EAP) • Paid time off • Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits • Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
Oversee daily contract carrier operations, develop staff, ensure compliance, and optimize routes using route planning software. | 5+ years of logistics and supervisory experience, proficiency in Microsoft Office, and ability to work various shifts. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $70,000-$80,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Manager, Last Mile Operations at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day will look like: Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers Develop and mentor staff to reach goals; train staff on company policies and procedures Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues Ensure compliance with corporate warehouse policies, procedures, and programs Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems Use route planning software to build efficient delivery routes Manage the dispatch of contract carriers and resolve issues throughout the day Identify problem areas, including restructuring routes to improve operational efficiencies Train and develop contract carriers, and dispatchers to meet and exceed customer expectations Ensure that all work is completed accurately and within established time frame Ensure photos are taken for every job Allocate and request additional resources as needed At a minimum, you’ll need: 5 years of related logistics and supervisory experience Experience with Microsoft Office such as Word, Outlook, and Excel. It’d be great if you also have: Bachelor’s degree in business, logistics, or similar Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally Experience mentoring, training, and guiding newer/less-experienced team members Bilingual English/Spanish (read, write, and speak both languages) Strong business acumen with the willingness to act in partnership with management teams Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Competitive pay Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave 401(k) retirement plan with up to 5% company match Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity Employee Assistance Program (EAP) Tuition reimbursement, adoption assistance Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account Health Reimbursement Arrangement Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. We’re a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We’re looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.
Oversee last mile delivery operations, manage staff and contractor relationships, ensure contract compliance, and drive operational improvements. | Requires 5+ years of operations experience, supervisory skills, and proficiency with Microsoft Office; your background aligns with some of these but lacks explicit transportation/supervisory experience. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction. What your day-to-day will look like: Ensure compliance with specified contract metrics Maintain high standards for all operational activities Hire, train, develop and appraise staff effectively; develop a contractor base team Direct and guide front line management staff Manage contract drivers who are operating up to 7 days per week in multiple regional locations Build relationships with customers to ensure continuous operating improvements Oversee P&L Work with national sales team to facilitate new avenues of growth At a minimum, you’ll need: Bachelor’s degree or equivalent related work or military experience 5 years of operations experience Experience with Microsoft Office (PowerPoint and Project) It’d be great if you also have: Supervisory experience in a transportation/supply chain environment P&L experience Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees Excellent analytical, communication and time management skills Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre-tax accounts to help streamline eligible expenses Company-paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. We’re a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We’re looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.
Provide logistics support including order entry, routing, dispatching, and traffic coordination, ensuring timely deliveries and accurate documentation. | Minimum 1 year of logistics experience, knowledge of transportation industry, and routine report writing skills. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Specialist, Logistics at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination. If you’re looking for a growth opportunity, join us at RXO. What your day-to-day will look like: Maintain customer profile information and enter loads from customer tenders Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes Investigate product overages, shortages, damages, and complete appropriate documentation Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers Provide detailed directions and instructions to properly route drivers At a minimum, you’ll need: 1 year of logistics experience It’d be great if you also have: High school diploma or equivalent General knowledge of the transportation industry Experience writing routine reports and correspondence The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre-tax accounts to help streamline eligible expenses Company-paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. We’re a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We’re looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.
Assist customers and business partners via telephone and email, handle complaints, monitor delivery routes, process changes or cancellations. | High school diploma or equivalent, 1-year related experience, strong customer service skills, organizational skills, ability to multitask. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience What your day-to-day will look like: Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders At a minimum, you’ll need: Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It’d be great if you also have: High school diploma or equivalent 1-year related experience preferably within a call center environment Strong customer service skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre-tax accounts to help streamline eligible expenses Company-paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. We’re a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We’re looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.
Provide logistics support including order entry, routing, dispatching, and traffic coordination, ensuring timely deliveries and proper documentation. | Minimum 1 year of logistics experience, knowledge of transportation industry, ability to write reports, and apply instructions effectively. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Specialist, Logistics at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination. If you’re looking for a growth opportunity, join us at RXO. What your day-to-day will look like: • Maintain customer profile information and enter loads from customer tenders • Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads • Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition • Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes • Investigate product overages, shortages, damages, and complete appropriate documentation • Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers • Provide detailed directions and instructions to properly route drivers At a minimum, you’ll need: • 1 year of logistics experience It’d be great if you also have: • High school diploma or equivalent • General knowledge of the transportation industry • Experience writing routine reports and correspondence • The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits • Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
Support and manage transportation rate data, perform testing, and analyze contractual and tariff data to ensure accurate invoicing and KPI achievement. | Requires at least 1 year of transportation or logistics experience, familiarity with TMS systems, and strong communication skills. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Analyst, Operations in Managed Transportation at RXO, you will load both carrier accounts payable and customer accounts receivable contracted rates, including linehaul, fuel and accessorial charges, into various Transportation Management Systems (TMS). You will work as part of a leveraged team supporting the Managed Transportation Rates Management Group. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. Become a part of our growing, dynamic team and we'll help you build a career you can be proud of. What your day-to-day will look like: Receive and manage support requests in Jira Research and verify that Rate, Fuel and Accessorial agreements meet critical requirements, including revenue type, prior to loading Load complex rate agreements using various methods (manual, CSV and the upload template) into the TMS system and complete the end-to-end testing process Identify rating problems and initiate solutions to ensure proper invoicing for both carrier AP and customer AR; collaborate and support Procurement, Operations, FBAP and Transportation invoicing with rating questions and issues that require root cause analysis Interpret and execute tariff and contract applications for various modes of transportation, including LTL, TL, Intermodal, Ocean, Air, Small Package and Rail (domestic and international applications) Review contractual data prior to signature for deficiencies, and resolve discrepancies Generate monthly metrics based on objectives and goals, and work to exceed KPIs and service levels Perform weekly maintenance and calculation of fuel surcharges in the 2 TMS systems What you’ll need to excel: At a minimum, you’ll need: Bachelor’s degree or equivalent related work or military experience 1 year of experience in transportation or logistics It’d be great if you also have: Experience managing or planning parcel shipments Proficient in Microsoft Office Experience supporting Transportation Management Systems (TMS), including Oracle Transportation Management and Skipjack Supply Chain Project management experience Strong verbal and written communication skills with ability to communicate effectively with peers and internal and external clients Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre-tax accounts to help streamline eligible expenses Company-paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. We’re a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We’re looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.
Manage operations and drive continuous improvement at Last Mile Hubs, oversee P&L, and lead site teams to enhance efficiency and customer satisfaction. | Requires 5+ years in operations or logistics leadership, proficiency in MS Office and data analysis, and ability to manage teams and budgets. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Senior Manager, Area Operations at RXO, you will have P&L responsibility for an assigned area and manage all aspects of operations and continuous improvement at your assigned Last Mile Hubs (LMH) within the area. You will lead a team of Site Leaders, interact with key customer contacts, and have accountability for driving operational efficiency while improving the overall customer experience. You will also work closely with sales to drive business growth to the LMHs in your region. What your day-to-day will look like: • Drive operational excellence across your area through quality, operational efficiency, customer satisfaction and financial performance. Partner closely with operations excellence, and leadership teams to ensure focus is on continuous improvement across all aspects of the business and within business processes. • Oversee and achieve budgetary P&L goals and capitalize on opportunities to outperform expectations of area financial performance. Rigorously set and track performance metrics and KPIs to inform decisions and proactively manage the financial performance expectations. Utilize metrics to inform decisions, ensuring compliance. • Focus on claims management, quality, safety and security, and engagement. Demonstrate accountability. Continuously • * Lead a team of site leaders and drive accountability to operational efficiency, customer service and contractor procurement. Champion the professional growth of LMH teams ensuring they are equipped, inspired, and empowered through continuous coaching. • Work closely with the L&D team to ensure site training remains relevant and completions up to date. • Work with national sales team to facilitate new avenues of growth. • Develop an understanding of the assigned area, including competitors and socioeconomic trends. • Fulfill supervisory responsibilities in accordance with the organization's policies and applicable laws. • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. At a minimum, you’ll need: • 5 years of leadership in operations, delivery, distribution logistics or facility/warehouse management. • Strong Fluency using Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint and Teams • Effective organizational, leadership and presentation skills • Strong business focus with demonstrated ability to act in partnership with management teams • Exceptional aptitude for understanding and analyzing large amounts of data from multiple sources It’d be great if you also have: • Bachelor’s in Business, Logistics or related field • Effective organizational, leadership and presentation skills • Strong business focus with demonstrated ability to act in partnership with management teams and key stakeholders • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits • Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
Manage client relationships, drive operational efficiencies, conduct strategic account reviews, lead continuous improvement initiatives, and support sales growth in managed transportation. | 7+ years logistics experience, managerial experience, ability to analyze complex data and processes, with a bachelor's degree preferred and willingness to travel up to 25%. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Director, Customer Solutions in Managed Transportation at RXO , your focus will be successfully managing client relationships, meeting or exceeding client expectations, continuous improvement across all functional areas and working to ensure value is being driven for customers through effective operational solutions and service improvements. What Your Day-to-day Will Look Like • Develop effective and efficient methods to meet customer needs; serve as the primary customer contact on all new initiatives and/or high-level critical issues. • Drive operational efficiencies to improve service and financial performance. • Conduct strategic account reviews with all assigned customers to assess service needs and usage trends on a regular basis. • Engage customers through continuous improvement roadmaps (CIRs) and drive value across all key functional areas – Operations, Procurement, Freight Bill Audit, Solutions Engineering and Technology. • Execute individually assigned components of sales to startup action plans – Support Sales teams to grow FUM for Managed Transportation. • Develop and maintain strategic multilevel customer relationships to uncover specific needs and behaviors of key decision makers. • Monitor revenue achievement by customer and undertake appropriate action with key stakeholders to ensure that commitments are being met or exceeded. • Participate in developing integration plans to support client and company initiatives. • Meet objectives in the areas of financial performance, service, innovation, solutions, and relationships. What You’ll Need To Excel At a minimum, you’ll need: • 7 years of logistics experience • Experience in a managerial role • Experience performing complex analyses of data, processes, policies, procedures and/or systems It’d Be Great If You Also Have • Bachelor’s degree in Management or Logistics • Availability to work a flexible schedule, which may include weekends; travel up to 25% of the time • The capacity to take calculated risks and make strategic, results-oriented decisions while accepting responsibility for the results In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits • Competitive pay • Health, dental and vision insurance • 401(k) with company match • Life insurance, disability • Employee Assistance Program (EAP) • Paid time off • Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. Does this sound like you? Check out what else RXO has to offer. Why Join Us Our Benefits • Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Provide logistics support including order entry, routing and dispatching, traffic coordination, and communication with drivers and customers. | At least 1 year of logistics experience, high school diploma or equivalent preferred, general transportation industry knowledge, and ability to follow instructions. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Specialist, Logistics at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination. If you’re looking for a growth opportunity, join us at RXO. What Your Day-to-day Will Look Like • Maintain customer profile information and enter loads from customer tenders • Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads • Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition • Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes • Investigate product overages, shortages, damages, and complete appropriate documentation • Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers • Provide detailed directions and instructions to properly route drivers At a Minimum, You’ll Need • 1 year of logistics experience It’d Be Great If You Also Have • High school diploma or equivalent • General knowledge of the transportation industry • Experience writing routine reports and correspondence • The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form Does this sound like you? Check out what else RXO has to offer. Why Join Us Our Benefits • Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Oversee daily operations of contract carriers, manage schedules and routes, mentor staff, ensure compliance with policies, and optimize delivery efficiencies. | 5 years of logistics and supervisory experience, proficiency in Microsoft Office, with preferred qualifications including a bachelor's degree in business or logistics and bilingual English/Spanish skills. | Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $65,000-$70,000 The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Manager, Last Mile Operations at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What Your Day-to-day Will Look Like • Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers • Develop and mentor staff to reach goals; train staff on company policies and procedures • Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues • Ensure compliance with corporate warehouse policies, procedures, and programs • Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems • Use route planning software to build efficient delivery routes • Manage the dispatch of contract carriers and resolve issues throughout the day • Identify problem areas, including restructuring routes to improve operational efficiencies • Train and develop contract carriers, and dispatchers to meet and exceed customer expectations • Ensure that all work is completed accurately and within established time frame • Ensure photos are taken for every job • Allocate and request additional resources as needed At a Minimum, You’ll Need • 5 years of related logistics and supervisory experience • Experience with Microsoft Office such as Word, Outlook, and Excel. It’d Be Great If You Also Have • Bachelor’s degree in business, logistics, or similar • Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally • Experience mentoring, training, and guiding newer/less-experienced team members • Bilingual English/Spanish (read, write, and speak both languages) • Strong business acumen with the willingness to act in partnership with management teams Does this sound like you? Check out what else RXO has to offer. Why Join Us Our Benefits • Competitive pay • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity • Employee Assistance Program (EAP) • Tuition reimbursement, adoption assistance • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account • Health Reimbursement Arrangement Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here
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