RICEFW Technologies, Inc.

Lead business analysis and project governance for Medicaid-related justice initiatives, collaborating with internal and external partners to design, implement, and maintain enterprise-wide application systems ensuring compliance with federal and state requirements. | Senior-level experience in systems analysis and design, project management, Medicaid eligibility and claims systems knowledge, strong collaboration and communication skills, and ability to manage complex cross-system initiatives in a governmental or healthcare environment. | This is advanced technical services work involving the analysis, design, development, and implementation of diverse, enterprise-wide application systems. Responsibilities include researching and analyzing business needs, formulating and defining system scope and objectives, and designing systems and/or enhancements to existing systems capable of fully meeting business needs and objectives. The ideal candidate will understand all aspects of application and system analysis, to formulate solutions to complex business problems using automation technology and preparing system design plans and detailed specifications to facilitate the development and implementation of application systems. Top Skills • Project Governance - Stakeholder Engagement • Organizational Change Management • Project coordination - Multiple Application Teams • Design Technical Plans and Coordinate Deployments of NA5 Reentry Waiver & Consilidated Appropriations Act 2023 5NA. Required Skills Lead the Justice Initiatives' business analyses for Medicaid eligibility & enrollment, and billing & claims processing to ensure compliance with federal and state requirements. Collaborate with existing Medicaid eligibility & enrollment (ACES) and claims billing (MHIMS) systems, to ensure that the Justice Initiative requirements are developed in collaboration with the existing priorities, processes and procedures of existing system management teams. Collaborate with external data partners including Health Info Net health information exchange and the Maine Department of Corrections system teams. Provide guidance and coordination to ensure that the Justice Initiative business requirements are clearly captured, explored and finalized as part of collaborative systems design; Apply best practices to ensure successful cross-system collaboration and implementation of requirements. Provide coordination and management of OMS Justice Initiative technical system plan, working collaboratively with internal and external partners to ensure implementation of requirements under the Consolidated Appropriations Act 2023 Section 5121 and the NA5 Re-Entry Waiver. Provide strong collaboration to partners in the Department of Corrections to ensure successful implementation of requirements. Establish and manage OMS Justice Initiatives' system project governance structure in alignment with existing operational & change management procedures to provide essential cross-collaboration and management of interrelated system changes. Provide communications for stakeholders and leadership. Support requirements development to implement changes to key Department information systems required in the Consolidated Appropriations Act 2023 Section 5121 and NA5 Re-entry Waiver including the Automated Client Eligibility System (ACES) and the MHIMS Medicaid claims management system. Studies and evaluates business problems and operations in order to produce feasibility, scope and objective, and cost benefit reports including cost and time estimates. Analyzes business problems and operations in depth, considering limitations imposed by current automation environment, time requirements, personnel and financial resources, and desired results in order to develop functional requirements for a proposed system including cost and time estimates for subsequent phases. Prepares documents of understanding, automation system design plans, and detailed specifications to identify system design requirements including cost and time estimates for subsequent phases and facilitate the development and implementation of automation systems. Implements enterprise-wide systems in order to place system in operational status. Maintains assigned systems including developing estimates, prioritizing and scheduling resources, updating documentation, and applying control techniques in order to keep systems operational. Participates in reviews and walk-throughs of feasibility reports, functional requirements, system design, program specifications, coding, test plans and results, and documentation packages in order to minimize system problems and assure quality control. Manages assigned projects and oversees the work of technical staff engaged in system design, development, and maintenance activities in order to provide project oversight, support, and coordination. Performs special projects as assigned in order to respond to special needs or develop procedures and standards to control system development process. Technical Skills Knowledge of all phases of the project development cycle. Knowledge of systems analysis and design techniques. Knowledge of documentation needs and techniques. Knowledge of productivity tools, computerized problem-solving tools, and other work management techniques. Knowledge of governmental and business systems. Knowledge of structured systems methodologies. Ability to design, conduct, and evaluate systems testing. Ability to research and evaluate the suitability of automation software and hardware products. Ability to establish and maintain effective working relationships Ability to communicate effectively. Ability to lead, coordinate the activities of, and provide technical support to project teams.

Analyze and monitor Azure-based systems, support integrations, troubleshoot distributed systems, collaborate with teams, document workflows, and recommend improvements. | 8+ years in system analysis or application support with 2+ years in Azure, strong troubleshooting skills, communication, and documentation abilities. | We are seeking an experienced Azure System Analyst to support and enhance mission-critical SLED (State, Local, Education) applications. The ideal candidate will leverage Azure monitoring and integration tools to analyze system behavior, troubleshoot complex issues, and ensure seamless operation of distributed systems. This role requires a strong technical background in Azure, system analysis, and production support to maintain high availability and performance across multiple integrations. looking for people with experience in these systems " Criminal History system (CCH), online criminal portal (CATCH), workflow management system (WMS), non-criminal applicant system (APPLICANTS), forms and reports tool (FR)". Key Responsibilities • System Analysis & Monitoring: Analyze and monitor system behavior using Azure Monitor, Logic Apps, and other Azure-based tools to proactively identify and resolve performance issues and anomalies. • Integration Support: Assist with integration-related support across enterprise systems such as Single Sign-On (SSO), Financial Reporting (FR), and Warehouse Management Systems (WMS). • Incident Management: Provide advanced troubleshooting for distributed systems, focusing on logs, error tracing, and root cause analysis • Collaboration: Work closely with development, infrastructure, and DevOps teams to validate deployments and resolve production issues. • Documentation: Create and maintain detailed technical documentation, including workflows, dependencies, and system configuration changes • Continuous Improvement: Recommend system enhancements, automation opportunities, and process optimizations to improve reliability and reduce downtime. Required Qualifications • Experience: 8+ years of experience in system analysis or application support, with at least 2+ years working in Azure environments • Technical Expertise: Hands-on experience with Azure Monitor, Logic Apps, DevOps, or equivalent Azure tools. • Distributed Systems Knowledge: Strong understanding of distributed systems, log analysis, and error tracing methodologies. • Troubleshooting Skills: Proven ability to identify, diagnose, and resolve production issues in complex, multi-tier environments. • Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively across technical and non-technical teams • Documentation: Ability to document technical workflows, dependencies, and procedures clearly and comprehensively. Preferred Skills • Experience with Azure Application Insights, Azure Functions, or Event Hubs. • Familiarity with CI/CD pipelines, automated deployments, and system performance tuning. • Knowledge of cloud security best practices and compliance requirements within SLED or similar regulated environments. • Exposure to SSO integration, financial systems, or warehouse management systems.

Analyze and monitor Azure-based systems, support integrations, troubleshoot production issues, collaborate with teams, and document system workflows. | 8+ years in system analysis or application support with 2+ years in Azure, strong troubleshooting skills, communication, and documentation abilities. | We are seeking an experienced Azure System Analyst to support and enhance mission-critical SLED (State, Local, Education) applications. The ideal candidate will leverage Azure monitoring and integration tools to analyze system behavior, troubleshoot complex issues, and ensure seamless operation of distributed systems. This role requires a strong technical background in Azure, system analysis, and production support to maintain high availability and performance across multiple integrations. looking for people with experience in these systems " Criminal History system (CCH), online criminal portal (CATCH), workflow management system (WMS), non-criminal applicant system (APPLICANTS), forms and reports tool (FR)". Key Responsibilities • System Analysis & Monitoring: Analyze and monitor system behavior using Azure Monitor, Logic Apps, and other Azure-based tools to proactively identify and resolve performance issues and anomalies. • Integration Support: Assist with integration-related support across enterprise systems such as Single Sign-On (SSO), Financial Reporting (FR), and Warehouse Management Systems (WMS). • Incident Management: Provide advanced troubleshooting for distributed systems, focusing on logs, error tracing, and root cause analysis • Collaboration: Work closely with development, infrastructure, and DevOps teams to validate deployments and resolve production issues. • Documentation: Create and maintain detailed technical documentation, including workflows, dependencies, and system configuration changes • Continuous Improvement: Recommend system enhancements, automation opportunities, and process optimizations to improve reliability and reduce downtime. Required Qualifications • Experience: 8+ years of experience in system analysis or application support, with at least 2+ years working in Azure environments • Technical Expertise: Hands-on experience with Azure Monitor, Logic Apps, DevOps, or equivalent Azure tools. • Distributed Systems Knowledge: Strong understanding of distributed systems, log analysis, and error tracing methodologies. • Troubleshooting Skills: Proven ability to identify, diagnose, and resolve production issues in complex, multi-tier environments. • Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively across technical and non-technical teams • Documentation: Ability to document technical workflows, dependencies, and procedures clearly and comprehensively. Preferred Skills • Experience with Azure Application Insights, Azure Functions, or Event Hubs. • Familiarity with CI/CD pipelines, automated deployments, and system performance tuning. • Knowledge of cloud security best practices and compliance requirements within SLED or similar regulated environments. • Exposure to SSO integration, financial systems, or warehouse management systems.

Perform accessibility testing of web and mobile applications and digital documents to ensure compliance with DOJ Title II Rule, report findings, and provide guidance on remediation. | Must have DHS Trusted Tester certification, experience with accessibility standards testing for web, mobile, and digital documents, and strong communication skills. | Top 3 Skills: DHS Trusted Tester Certification - Upload to the bid Testing Mobile Applications against WCAG 2.1AA Standards Accessibility Conformance Reports We need a digital accessibility analyst/tester to assist with a large backlog of testing requests in our queue. We also have the fast-approaching deadline for agency conformance to the Department of Justice Title II Rule, which requires state websites and mobile applications to be accessible to people with disabilities by April 24, 2026. Due to this new rule, there is also more interest by agencies in making their digital documents (PDFs, etc.) accessible to people with disabilities, which has resulted in more inquiries for guidance and best practices. REQUIRED: Certified as a DHS Trusted Tester Experience assessing web applications for accessibility standards conformance Experience assessing mobile applications for accessibility standards conformance Experience reporting assessment results to responsible parties, utilizing a standard process and reporting format Experience responding to testing result inquiries, explaining test findings and providing guidance as to what issues are and how to address them Experience assessing digital documents for accessibility conformance Experience administering and utilizing enterprise-level accessibility testing and monitoring tools (Siteimprove, Deque axe Monitor, Level Access Platform, Level Access AMP, etc) Strong oral and written communication skills PREFERRED Experience delivering live or recorded digital accessibility training Experience serving as a digital accessibility subject matter expert, providing guidance, information, and resources to interested parties. Experience determining tools, training, and resources, required to achieve digital accessibility conformance

Provide level-2 and level-3 technical support for Citrix/XenApps server environment including VDI platform monitoring, patch management, and user support, and act as a technical subject matter expert. | 5+ years of Citrix administration including XenServer in production, 5+ years Microsoft Windows infrastructure experience, design and architect experience, Tier 1-4 support experience, and a bachelor's degree in computer science or related field. | This posting is a repost of 7608 with updates to requirements (XenServer specifically in a Production Environment and experience with Tier 1 - Tier 4 support). Previously interviewed candidates should not be resubmitted. New Project - CUI (Controlled Unclassified Information) is currently being implemented, this resource will assist in maintaining compliance with industry standards. Duration of the Contract: 12 months Possibility for Extension: Yes Work Location: Role is 100% remote Candidate location: No SC residency required. Candidate must reside in lower 48 states (Continental US) and comfortable working EST time zone hours. Scope of the project: The types of projects the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators. Daily Duties / Responsibilities: Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems. Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems. Job duties will include, but are not limited to the following: • Responsibilities: • Providing level-2 and level-3 technical support for Citrix / XenApps server environment • Monitoring of VDI platform with various client tools Netscaler, ControlUP) • Support will include: • VDI End-User Sessions • VDI Stack • Level-2 management and technical support • Ensuring virtual sessions are working as intended • Handling IT- VDI related requests or inquiries received by client helpdesk • Ensuring all Citrix platform server systems under management have updated software patches • XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications • Ensure high levels of client satisfaction for the products/solutions which are supported • Addresses all technical questions around VDI and Citrix • Participate in client meetings to update team members • Ability to be the technical Subject Matter Expert within the Environment • Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy. • Qualifications Skills, Experience & Qualifications: • Advanced system testing tool knowledge & experience • Strong technical experience with the following technologies: • Citrix Xen Desktop • Citrix Xen Server • Microsoft Windows infrastructure. • Ability to work well within a team environment • Experience with Workflow analysis • Technical collaboration for client problem solving • Ability to apply best practices to ensure maximum amount of production • Ability to provide one-on-one training to teammates Required Skills (rank in order of Importance): • 5+ years technical experience with Citrix administration, including XenServer in a Production Environment • 5+ years' experience with Microsoft Windows Servers and Microsoft Windows Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.) • 5+ years' experience Design and Architect experience • 5+ years providing Tier 1 - Tier 4 support • Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering • Ability to answer complex questions related to Citrix command line commands • Ability to speak to Citrix Ports • Effective communication skills (written and oral). • Team member training. • Adaptable, flexible, and self-motivated with strong technical and problem solving skills. Preferred Skills (rank in order of Importance): • Citrix Administration Certification • Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment. • Develop update processes and work with team members to maintain currency in the VDI environment • Ability to effectively communicate with large or small groups of people through written or spoken communication • Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems. Required Education: A bachelors of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows enviroment and experience in Citrix VDI.

Lead development and architecture of complex SQL/SSIS ETL pipelines, mentor mid-level developers, enforce standards, and manage projects. | 12+ years SQL Server/SSIS experience, strong leadership, Agile/PMI project management skills, cloud integration knowledge, and SSIS certification preferred. | Role: Architect + Lead Developer with responsibility for complex SQL/SSIS builds, system integrations, and light project management. Will guide mid-level developers, enforce standards, and deliver secure, optimized ETL solutions. 12+ years in SQL Server and SSIS development, with extensive experience designing and maintaining large-scale ETL pipelines. • Proven track record of on-prem ↔ cloud integrations and data migration strategies. • Hands-on designing gateway/staging DBs, secure ETL pipelines, and data governance frameworks. • Strong background in data quality, lineage, reconciliation reporting, and audit trails. • Demonstrated ability to lead teams, coordinate with stakeholders, and deliver projects using Agile/PMI methodologies. • Experience mentoring mid-level developers in SSIS best practices, performance tuning, and DevOps pipelines. • SQL Server: Advanced T-SQL, schema design, indexing strategies, stored procedures, views, query optimization. • SSIS (SQL Server Integration Services): • Complex Data Flows, Control Flows, Error Paths, Script Tasks. • Advanced package design, parameters, variables, parent/child packages. • Logging, deployment to SSISDB, and automated job scheduling. • Optimization for high-volume data pipelines. • Integration & File Handling: REST, SOAP, JSON, XML, flat files, SFTP/CSV imports. • Gateway & Staging Databases: design and usage for data ingestion, cleansing, validation, and performance optimization. • RBAC & secure configuration management for compliance and governance. • Source-to-target data mapping, translations, and reconciliation logic across systems. • Version control & DevOps: Git, TFS, CI/CD pipelines for SQL/SSIS deployments. • .NET/Java for custom API connectors and integration extensions. • Exposure to cloud data services (Azure Data Factory, Synapse, Databricks, AWS Glue) for hybrid ETL solutions. • Familiarity with project management concepts (Agile, PMI), reporting, and stakeholder communication. Certification: Any SSIS Certification is Plus