Revecore

null | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off     Pay: $16.50hr   The Role: Conduct search of multiple hospital systems for payments active on individual patients. Maintain appropriate records of actions. As an Accounts Receivable Specialist, you will: * Verify payments for different regions and clients by signing into multiple hospital systems. Enters account data using 10-key. * Responsible for posting payment transactions obtained from multiple sources. * Understanding and applying the rules of Coordination of Benefits. * Closes and returns accounts that have been invoiced to the full extent. * Keeps track of checked hospitals. Updates connection passwords and other information as needed. * Assists fellow employees by training on specific systems such as payment poster as needed. * Resolves issues with troubled accounts. * Performs special projects as assigned. You will be successful if you have: * Ability to communicate effectively verbally and in writing. * Working knowledge of computer functions including the internet, 10-key, and computer software such as Microsoft Office (Outlook, Excel. Word). Knowledge of or the ability to learn AcciClaim. * Proven ability to produce accurate work. * Must be able to prioritize responsibilities and adapt according to situational demands. * Demonstrated ability to analyze and effectively solve problems. * High school diploma or equivalent required. Work at Home Requirements: * A quiet, distraction-free environment to work from in your home.  * A secure internet connection is required.  * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.    Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   #LI-DNI

Develop, deploy, and improve machine learning models to enhance claims management workflows and collaborate with cross-functional teams. | Bachelor's degree, experience in machine learning or data science, proficiency in Python ML libraries, data wrangling, NLP, and cloud ML pipeline operations. | Our Company:     Start your next chapter at Revecore! For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.     As part of our team, you’ll be rewarded with:  * Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment  * 12 paid holidays and flexible paid time off     * 401(k) contributions    * Employee Resource Groups that build community   * Career growth opportunities    * An excellent work/life balance  Location: Remote – USA     As a Machine Learning Engineer at Revecore, you will:   Be responsible for driving our AI-enabled workflow program. In this role, you will leverage your expertise in machine learning, data analysis, and software engineering to enhance the productivity and efficiency of our underpayment business. You will have the opportunity to work on exciting projects, such as prioritizing claims based on expected recovery dollars, identifying root causes, and improving our claim-remit matching process. This is a great opportunity to contribute to the digital transformation of Revecore and make a significant impact on our business and the healthcare industry.   The Role: * Own end-to-end development, training, productionization, evaluation, and improvement of machine learning systems to rank claim opportunities. * Analyze and explore data to identify actionable opportunities from internal and 3rd party data. * Research, implement, and launch new model architectures that drive business impact. * Partner and collaborate with cross-functional teams of software engineers, data engineers, subject matter experts, product managers and analysts to design and build practical solutions. * Implement MLOps best practices to streamline the development, deployment, and maintenance of machine learning models. * Continuously measure the impact of the AI-enabled workflows on key business metrics and use these measurements to improve the machine learning models and workflows.   You’ll be successful if you have: * Bachelor's degree in Computer Science, Data Science, Mathematics, or a related field. * Experience working in a similar role, with a focus on machine learning or data science. * Experience, developing, and deploying machine learning models in a production environment. * Experience with scikit-learn, TensorFlow, PyTorch, in Python and/or Scala. * Ability to wrangle data, perform exploratory data analysis, and draw insights from visualizations. * Applied experience with contemporary natural language processing (NLP) tasks, techniques, and tools (e.g., entity extraction, seq2seq modeling, transformers, hugging face). It would also be great if you have: * Experience with Spark. * Experience with operating ML pipelines in a cloud platform (e.g., AWS, GCP, Azure) * A Master's degree or Ph.D.   Work at Home Requirements: * A quiet, distraction-free environment to work from in your home.    * A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.    Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.         We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.     Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.       We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.  Must reside in the United States within one of the states listed below:   Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia

Drive the AI-enabled workflow program by developing and improving machine learning systems to enhance productivity in claims management. Collaborate with cross-functional teams to design and implement practical solutions that impact business metrics. | A Bachelor's degree in a related field and experience in machine learning or data science are required. Familiarity with machine learning frameworks and data analysis techniques is essential for success in this role. | Our Company:     Start your next chapter at Revecore! For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.     As part of our team, you’ll be rewarded with:  * Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment  * 12 paid holidays and flexible paid time off     * 401(k) contributions    * Employee Resource Groups that build community   * Career growth opportunities    * An excellent work/life balance  Location: Remote – USA     As a Machine Learning Engineer at Revecore, you will:   Be responsible for driving our AI-enabled workflow program. In this role, you will leverage your expertise in machine learning, data analysis, and software engineering to enhance the productivity and efficiency of our underpayment business. You will have the opportunity to work on exciting projects, such as prioritizing claims based on expected recovery dollars, identifying root causes, and improving our claim-remit matching process. This is a great opportunity to contribute to the digital transformation of Revecore and make a significant impact on our business and the healthcare industry.   The Role: * Own end-to-end development, training, productionization, evaluation, and improvement of machine learning systems to rank claim opportunities. * Analyze and explore data to identify actionable opportunities from internal and 3rd party data. * Research, implement, and launch new model architectures that drive business impact. * Partner and collaborate with cross-functional teams of software engineers, data engineers, subject matter experts, product managers and analysts to design and build practical solutions. * Implement MLOps best practices to streamline the development, deployment, and maintenance of machine learning models. * Continuously measure the impact of the AI-enabled workflows on key business metrics and use these measurements to improve the machine learning models and workflows.   You’ll be successful if you have: * Bachelor's degree in Computer Science, Data Science, Mathematics, or a related field. * Experience working in a similar role, with a focus on machine learning or data science. * Experience, developing, and deploying machine learning models in a production environment. * Experience with scikit-learn, TensorFlow, PyTorch, in Python and/or Scala. * Ability to wrangle data, perform exploratory data analysis, and draw insights from visualizations. * Applied experience with contemporary natural language processing (NLP) tasks, techniques, and tools (e.g., entity extraction, seq2seq modeling, transformers, hugging face). It would also be great if you have: * Experience with Spark. * Experience with operating ML pipelines in a cloud platform (e.g., AWS, GCP, Azure) * A Master's degree or Ph.D.   Work at Home Requirements:   * A quiet, distraction-free environment to work from in your home.    * A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.    Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.         We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.     Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.       We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.

The Denial Recovery Analyst is responsible for reviewing managed care contracts and healthcare claims to identify underpayments. This role involves researching payor policies, evaluating denied claims, and communicating with insurance companies to resolve issues. | Candidates should have a minimum of 2 years of experience in insurance billing, denial management, or utilization review. A high school diploma or equivalent is required, along with knowledge of healthcare codes and strong analytical skills. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   Location: Remote -- USA   The Role: Denial Recovery Analyst Primarily responsible for thorough review of managed care contracts and comparison of such contracts against healthcare claims to identify underpayments for the assigned client. Apply now and become an integral part of our mission to deliver efficient, accurate, and compassionate healthcare payment solutions! As a Denial Recovery Analyst, you will: * Research commercial and governmental payor policies, clinical abstracts and studies, and other documentation related to claims payment to evaluate and appeal denied claims * Examine claims and calculate reimbursement based on contract terms to determine accuracy of payment through use of various reports and supporting documentation * Review insurance contracts to gain thorough understanding of payment methodologies * Contact insurance company to obtain missing information, explain and resolve denials and arrange for payment or adjustment processing on behalf of client * Follow up on claims in a timely fashion as outlined in Revecore and/or departmental policies and procedures * Document information in appropriate Revecore and client systems * Prepare and submit correspondence such as letters, emails, online inquiries, appeals, adjustments, reports and payment posting * Maintain regular contact with necessary parties regarding claims status including payors, clients, managers, and other Revecore personnel * Communicate with client contact concerning all issues related to billing, posting, contracts and all other client related issues, both in an informal manner through daily contact and formal manner through scheduled meetings * Promotes positive public relations for Revecore, including maintaining a professional attitude and approach with all payors * Build strong, lasting relationships with clients, payors and Revecore personnel * Support and direct claims to all Revecore departments and client onsite analysts * Attend client, department and company meetings * Comply with federal and state laws, company policies and procedures * All other duties as assigned   You will be successful if you have: * Working knowledge of Microsoft Office suite (Word, Excel) * Moderate computer proficiency * Mathematical skills: ability to calculate rates using addition, subtraction, multiplication and division * Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies and procedures in written (in English) and diagram form * Ability to write routine correspondence (in English) * Ability to define problems, collect data, establish facts and draw valid conclusions * Strong customer service orientation * Excellent interpersonal and communication skills * Commitment to company values Education and Experience Requirements: * Minimum 2 years of insurance billing, denial management and/or utilization review experience: * Experience reviewing and analyzing hospital claims * Knowledge of healthcare codes including CPT, ICD-9, ICD-10, HCPC, DRG, and ability to correctly use and apply codes in operational setting * High school diploma or equivalent Work at Home Requirements: * A quiet, distraction-free environment to work from in your home. * A reliable hard-wired private internet connection that is not supplied via cellular data or hotspot is required. * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads. * The workspace area accommodates all workstation equipment, related materials, and provides adequate surface area to be productive. Revecore is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.   We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Connecticut, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota (CST Time Zone), Tennessee, Texas (CST Time Zone), Vermont, Virginia, Wisconsin, and West Virginia. #LI-DNI

Investigates health insurance claims and bills to ensure claims resolution. Follows-up on unresolved claims and facilitates payment of claims for Veterans' Affairs and its affiliates. | Candidates should have at least one year of experience in a professional office environment, preferably in health insurance billing. A working knowledge of Microsoft Office and the ability to maintain strong performance in a fast-paced environment are also required. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   Pay $15hr   The Role: VA Claims Specialist   Investigates health insurance claims and bills to ensure claims resolution. Follows-up on unresolved claims and facilitates payment of claims for Veterans' Affairs and its affiliates.   Training: Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.     Is this role for you? Revecore encourages our employees to be driven and highly motivated to be successful. Consider this role if you: * Want to grow a career * Have a working knowledge of Microsoft Office (Word, Excel, Outlook) * Possess technical proficiency to work on multiple computer screens and software applications simultaneously * Can maintain strong performance in a fast-paced environment with productivity metrics * Remain organized while multi-tasking * Use critical thinking and problem-solving skills to find effective and efficient solutions * Communicate clearly, both verbally and in writing * Have an unnatural ability to put together a 1,000 piece puzzle in record time * Take pride in solving the mystery on a TV crime show before the main character * Have at least one year of experience in a professional office environment; experience in health insurance billing preferred. * Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required) * Have experience with billing and appealing denied health claims (a plus, but not required)   How we'll set you up for success: * Extensive multi-week training with ongoing support from teammates following training. * Access to a robust knowledgebase for continued reference in your role. * Visibility to your individual performance metrics enables you to set goals. * Computers and necessary work equipment are provided * Involved management who leans in to support your productivity metrics.   Work at Home Requirements: * A private, distraction-free environment to work from in your home. * On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections * A secure internet connection is required. * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads. * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   #LI-DNI

As an Auto Claims billing specialist, you will make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies. You will also submit bills and documentation to ensure payments are maximized and follow up on unpaid bills. | Candidates should have a working knowledge of Microsoft Office and the ability to maintain strong performance in a fast-paced environment. Experience with Coordination of Benefits and insurance billing is a plus. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   The Role: Customer Operations (Auto Claims) As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).     Training: Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.   Your Day: You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.   Is this role for you? Revecore encourages our employees to be driven and highly motivated to be successful. Consider this role if you: * Want to grow a career * Have a working knowledge of Microsoft Office (Word, Excel, Outlook) * Possess technical proficiency to work on multiple computer screens and software applications simultaneously * Can maintain strong performance in a fast-paced environment with productivity metrics * Remain organized while multi-tasking * Use critical thinking and problem-solving skills to find effective and efficient solutions * Communicate clearly, both verbally and in writing * Have an unnatural ability to put together a 1,000 piece puzzle in record time * Take pride in solving the mystery on a TV crime show before the main character * Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required) How we'll set you up for success: * Extensive multi-week training with ongoing support from teammates following training. * Access to a robust knowledgebase for continued reference in your role. * Visibility to your individual performance metrics enables you to set goals. * Computers and necessary work equipment are provided  * Involved management who leans in to support your productivity metrics.   Work at Home Requirements: * A private, distraction-free environment to work from in your home * On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections * A secure internet connection * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   #LI-DNI

As an Accounts Receivable Specialist, you will verify payments for different regions and clients by accessing multiple hospital systems and entering account data. You will also be responsible for posting payment transactions and resolving issues with troubled accounts. | Candidates must have a high school diploma or equivalent and demonstrate effective communication skills. A working knowledge of computer functions and the ability to produce accurate work are also required. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off     Pay: $16.50hr   The Role: Conduct search of multiple hospital systems for payments active on individual patients. Maintain appropriate records of actions. As an Accounts Receivable Specialist, you will: * Verify payments for different regions and clients by signing into multiple hospital systems. Enters account data using 10-key. * Responsible for posting payment transactions obtained from multiple sources. * Understanding and applying the rules of Coordination of Benefits. * Closes and returns accounts that have been invoiced to the full extent. * Keeps track of checked hospitals. Updates connection passwords and other information as needed. * Assists fellow employees by training on specific systems such as payment poster as needed. * Resolves issues with troubled accounts. * Performs special projects as assigned. You will be successful if you have: * Ability to communicate effectively verbally and in writing. * Working knowledge of computer functions including the internet, 10-key, and computer software such as Microsoft Office (Outlook, Excel. Word). Knowledge of or the ability to learn AcciClaim. * Proven ability to produce accurate work. * Must be able to prioritize responsibilities and adapt according to situational demands. * Demonstrated ability to analyze and effectively solve problems. * High school diploma or equivalent required. Work at Home Requirements: * A quiet, distraction-free environment to work from in your home.  * A secure internet connection is required.  * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.    Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   #LI-DNI

The Denial Recovery Analyst is responsible for reviewing managed care contracts and healthcare claims to identify underpayments. This role involves researching payor policies, evaluating denied claims, and communicating with insurance companies to resolve issues. | Candidates should have a minimum of 2 years of experience in insurance billing, denial management, or utilization review, along with knowledge of healthcare codes. A high school diploma or equivalent is required. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   Location: Remote -- USA   The Role: Denial Recovery Analyst Primarily responsible for thorough review of managed care contracts and comparison of such contracts against healthcare claims to identify underpayments for the assigned client. Apply now and become an integral part of our mission to deliver efficient, accurate, and compassionate healthcare payment solutions! As a Denial Recovery Analyst, you will: * Research commercial and governmental payor policies, clinical abstracts and studies, and other documentation related to claims payment to evaluate and appeal denied claims * Examine claims and calculate reimbursement based on contract terms to determine accuracy of payment through use of various reports and supporting documentation * Review insurance contracts to gain thorough understanding of payment methodologies * Contact insurance company to obtain missing information, explain and resolve denials and arrange for payment or adjustment processing on behalf of client * Follow up on claims in a timely fashion as outlined in Revecore and/or departmental policies and procedures * Document information in appropriate Revecore and client systems * Prepare and submit correspondence such as letters, emails, online inquiries, appeals, adjustments, reports and payment posting * Maintain regular contact with necessary parties regarding claims status including payors, clients, managers, and other Revecore personnel * Communicate with client contact concerning all issues related to billing, posting, contracts and all other client related issues, both in an informal manner through daily contact and formal manner through scheduled meetings * Promotes positive public relations for Revecore, including maintaining a professional attitude and approach with all payors * Build strong, lasting relationships with clients, payors and Revecore personnel * Support and direct claims to all Revecore departments and client onsite analysts * Attend client, department and company meetings * Comply with federal and state laws, company policies and procedures * All other duties as assigned   You will be successful if you have: * Working knowledge of Microsoft Office suite (Word, Excel) * Moderate computer proficiency * Mathematical skills: ability to calculate rates using addition, subtraction, multiplication and division * Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies and procedures in written (in English) and diagram form * Ability to write routine correspondence (in English) * Ability to define problems, collect data, establish facts and draw valid conclusions * Strong customer service orientation * Excellent interpersonal and communication skills * Commitment to company values Education and Experience Requirements: * Minimum 2 years of insurance billing, denial management and/or utilization review experience: * Experience reviewing and analyzing hospital claims * Knowledge of healthcare codes including CPT, ICD-9, ICD-10, HCPC, DRG, and ability to correctly use and apply codes in operational setting * High school diploma or equivalent Work at Home Requirements: * A quiet, distraction-free environment to work from in your home. * A reliable hard-wired private internet connection that is not supplied via cellular data or hotspot is required. * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads. * The workspace area accommodates all workstation equipment, related materials, and provides adequate surface area to be productive. Revecore is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.   We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Connecticut, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota (CST Time Zone), Tennessee, Texas (CST Time Zone), Vermont, Virginia, Wisconsin, and West Virginia. #LI-DNI

Investigate and resolve troubled and/or denied workers' compensation claims through high-volume outbound calls. Submit bills and documentation to insurance companies to maximize payments for clients. | Candidates should have a working knowledge of Microsoft Office and the ability to maintain strong performance in a fast-paced environment. Experience with Coordination of Benefits and insurance billing is a plus. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   Pay $15hr The Role: Customer Operations (Workers Compensation Claims)   As a Workers' Compensation Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).     Training: Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.   Your Day: You will be busy investigating and resolving troubled and/or denied workers' compensation claims. This will require a high volume of outbound calls to patient employers, insurance company representatives, attorneys and patients. Once confirmed, you will submit the bills and proper documentation to the insurance company, or the appropriate payer, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will review the information/documentation provided by the payer in order to determine what to do next. You will also contribute to your team by participating in special projects in order to achieve goals and ensure client success.   Is this role for you? Revecore encourages our employees to be driven and highly motivated to be successful. Consider this role if you: * Want to grow a career * Have a working knowledge of Microsoft Office (Word, Excel, Outlook) * Possess technical proficiency to work on multiple computer screens and software applications simultaneously * Can maintain strong performance in a fast-paced environment with productivity metrics * Remain organized while multi-tasking * Use critical thinking and problem-solving skills to find effective and efficient solutions * Communicate clearly and professionally, both verbally and in writing * Have an unnatural ability to put together a 1,000 piece puzzle in record time * Take pride in solving the mystery on a TV crime show before the main character * Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required)   How we'll set you up for success: * Extensive multi-week training with ongoing support from teammates following training. * Access to a robust knowledgebase for continued reference in your role. * Visibility to your individual performance metrics enables you to set goals. * Computers and necessary work equipment are provided  * Involved management who leans in to support your productivity metrics.   Work at Home Requirements: * A private, distraction-free environment to work from in your home. * On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections * A secure internet connection is required. * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   #LI-DNI

As an Auto Claims billing specialist, you will make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies. You will also submit bills and documentation to ensure payments are maximized and follow up on unpaid bills. | Candidates should have a working knowledge of Microsoft Office and the ability to maintain strong performance in a fast-paced environment. Experience with Coordination of Benefits and insurance billing is a plus but not required. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   The Role: Customer Operations (Auto Claims) As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).     Training: Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.   Your Day: You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.   Is this role for you? Revecore encourages our employees to be driven and highly motivated to be successful. Consider this role if you: * Want to grow a career * Have a working knowledge of Microsoft Office (Word, Excel, Outlook) * Possess technical proficiency to work on multiple computer screens and software applications simultaneously * Can maintain strong performance in a fast-paced environment with productivity metrics * Remain organized while multi-tasking * Use critical thinking and problem-solving skills to find effective and efficient solutions * Communicate clearly, both verbally and in writing * Have an unnatural ability to put together a 1,000 piece puzzle in record time * Take pride in solving the mystery on a TV crime show before the main character * Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required) How we'll set you up for success: * Extensive multi-week training with ongoing support from teammates following training. * Access to a robust knowledgebase for continued reference in your role. * Visibility to your individual performance metrics enables you to set goals. * Computers and necessary work equipment are provided  * Involved management who leans in to support your productivity metrics.   Work at Home Requirements: * A private, distraction-free environment to work from in your home * On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections * A secure internet connection * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   #LI-DNI

As an Auto Claims billing specialist, you will make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies. You will also submit bills and documentation to ensure payments are maximized and follow up on unpaid bills. | Candidates should have a working knowledge of Microsoft Office and the ability to maintain strong performance in a fast-paced environment. Experience with Coordination of Benefits and insurance billing is a plus but not required. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   The Role: Customer Operations (Auto Claims) As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).     Training: Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.   Your Day: You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.   Is this role for you? Revecore encourages our employees to be driven and highly motivated to be successful. Consider this role if you: * Want to grow a career * Have a working knowledge of Microsoft Office (Word, Excel, Outlook) * Possess technical proficiency to work on multiple computer screens and software applications simultaneously * Can maintain strong performance in a fast-paced environment with productivity metrics * Remain organized while multi-tasking * Use critical thinking and problem-solving skills to find effective and efficient solutions * Communicate clearly, both verbally and in writing * Have an unnatural ability to put together a 1,000 piece puzzle in record time * Take pride in solving the mystery on a TV crime show before the main character * Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required) How we'll set you up for success: * Extensive multi-week training with ongoing support from teammates following training. * Access to a robust knowledgebase for continued reference in your role. * Visibility to your individual performance metrics enables you to set goals. * Computers and necessary work equipment are provided  * Involved management who leans in to support your productivity metrics.   Work at Home Requirements: * A private, distraction-free environment to work from in your home * On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections * A secure internet connection * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   #LI-DNI

Design and develop client-facing reports and dashboards using T-SQL and Tableau, analyze healthcare claims data, build predictive models, and present insights to stakeholders. | Bachelor’s degree plus 5+ years in data analytics or data science with proficiency in T-SQL and Tableau, preferably healthcare experience, strong communication, and compliance knowledge. | Our Company:   Start your next chapter at Revecore! For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.     As part of our team, you’ll be rewarded with:  * Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment  * 12 paid holidays and flexible paid time off     * 401(k) contributions    * Employee Resource Groups that build community   * Career growth opportunities    * An excellent work/life balance  Location: Remote – USA     As Revecore’s Client Intelligence Data Analyst, you will:  Be instrumental in building the next generation of client-facing reports and dashboards, enabling healthcare executives to uncover trends, identify opportunities, and make data-informed decisions. You will work closely with cross-functional teams to transform raw data into compelling visual stories and actionable insights.   The Role:   * Design and develop scalable, insightful client reporting solutions using T-SQL and Tableau.  * Collaborate with stakeholders to understand business needs and translate them into data-driven products.  * Analyze healthcare claims, remittance, and other related data sets to identify patterns, trends, and opportunities for improvement.  * Build predictive models and advanced analytics to support strategic decision-making.  * Ensure data accuracy, consistency, and integrity across all reporting platforms.  * Continuously improve reporting frameworks and methodologies to enhance client experience.  * Present findings and recommendations to internal teams and executives.  You’ll be successful if you have:  * Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or a related field.  * 5+ years of experience in data analytics or data science, preferably in the healthcare industry.  * Proficiency in T-SQL for data extraction, transformation, and analysis.  * Expertise in Tableau for data visualization and dashboard development.  * Strong understanding of healthcare revenue cycle, especially denials management, is a plus.  * Experience with Python or other statistical tools is a bonus.  * Excellent communication skills with the ability to explain complex data insights to non-technical audiences.  * Detail-oriented with a passion for solving problems and driving business value through data.  * Demonstrated experience operating within environments governed by rigorous data privacy and security standards, with a strong understanding of compliance protocols and risk mitigation practices.  Work at Home Requirements:  * A quiet, distraction-free environment to work from in your home.    * A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.    Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.     Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status. We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.    Must reside in the United States within one of the states listed below:   Alabama, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts Michigan, Minnesota, Mississippi Missouri, Nebraska, New Hampshire North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin

The Underpayment Analyst is responsible for reviewing managed care contracts and comparing them against healthcare claims to identify denials and underpayments. This role involves building relationships with clients and payors, examining claims for accuracy, and ensuring proper reimbursement. | Candidates should have a minimum of 2 years of experience in health insurance claim review or medical billing and possess a high school diploma or equivalent. Proficiency in Microsoft Office and strong organizational, mathematical, and communication skills are also required. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   The Role: Underpayment Analyst Primarily responsible for thorough review of managed care contracts and comparison of such contracts against healthcare claims to identify denials and underpayments for the assigned client.   Your Day: * Build strong, lasting relationships with clients, payors and Revecore personnel * Review insurance contracts to gain thorough understanding of payment methodologies * Examine claims and calculate reimbursement based on contract terms to determine accuracy of payment through use of various reports and supporting documentation * Contact insurance company to obtain missing information, explain and resolve underpayments and arrange for payment or adjustment processing on behalf of client * Contact patients to obtain missing information and coverage information. * Prepare and submit correspondence such as letters, emails, faxes, online inquiries, appeals, adjustments, reports and payment posting * Maintain regular contact with necessary parties regarding claims status including payors, clients, managers, and other BLS personnel * Support and direct claims to all Revecore departments and client onsite analysts * Attend client, department and company meetings * Comply with federal and state laws, company and department policies and procedures * All other duties as assigned Is this role for you? * Minimum 2 years of experience in health insurance claim review/medical billing * High school diploma or equivalent * Microsoft Office (Outlook, Word, Excel) * Moderate computer proficiency * Organization and documentation skills to ensure timely follow-up and accurate record keeping * Mathematical skills: ability to calculate rates using addition, subtraction, multiplication and division * Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies and procedures in written (in English) and diagram form * Ability to write routine correspondence (in English) * Ability to present ideas on complex detailed issues with ease * Ability to define problems, collect data, establish facts and draw valid conclusions * Strong customer service orientation * Excellent interpersonal and communication skills * Strong team player * Commitment to company values Work at Home Requirements: * A quiet, distraction-free environment to work from in your home.  * A secure internet connection is required.  * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.  Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status. We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts Michigan, Minnesota, Mississippi Missouri, Nebraska, New Hampshire North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin

As an Auto Claims billing specialist, you will make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies. You will also submit bills and documentation to ensure payments are maximized and follow up on unpaid bills. | Candidates should have a working knowledge of Microsoft Office and the ability to maintain strong performance in a fast-paced environment. Experience with Coordination of Benefits and insurance billing is a plus. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further. Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   The Role: Customer Operations (Auto Claims) As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).     Training: Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.   Your Day: You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.   Is this role for you? Revecore encourages our employees to be driven and highly motivated to be successful. Consider this role if you: * Want to grow a career * Have a working knowledge of Microsoft Office (Word, Excel, Outlook) * Possess technical proficiency to work on multiple computer screens and software applications simultaneously * Can maintain strong performance in a fast-paced environment with productivity metrics * Remain organized while multi-tasking * Use critical thinking and problem-solving skills to find effective and efficient solutions * Communicate clearly, both verbally and in writing * Have an unnatural ability to put together a 1,000 piece puzzle in record time * Take pride in solving the mystery on a TV crime show before the main character * Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required) How we'll set you up for success: * Extensive multi-week training with ongoing support from teammates following training. * Access to a robust knowledgebase for continued reference in your role. * Visibility to your individual performance metrics enables you to set goals. * Computers and necessary work equipment are provided  * Involved management who leans in to support your productivity metrics.   Work at Home Requirements: * A private, distraction-free environment to work from in your home * On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections * A secure internet connection * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   #LI-DNI

As an Auto Claims billing specialist, you will make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies. You will also submit bills and documentation to ensure payments are maximized and follow up on unpaid bills. | Candidates should have a working knowledge of Microsoft Office and the ability to maintain strong performance in a fast-paced environment. Experience with Coordination of Benefits and insurance billing is a plus, but not required. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   The Role: Customer Operations (Auto Claims) As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).     Training: Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.   Your Day: You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.   Is this role for you? Revecore encourages our employees to be driven and highly motivated to be successful. Consider this role if you: * Want to grow a career * Have a working knowledge of Microsoft Office (Word, Excel, Outlook) * Possess technical proficiency to work on multiple computer screens and software applications simultaneously * Can maintain strong performance in a fast-paced environment with productivity metrics * Remain organized while multi-tasking * Use critical thinking and problem-solving skills to find effective and efficient solutions * Communicate clearly, both verbally and in writing * Have an unnatural ability to put together a 1,000 piece puzzle in record time * Take pride in solving the mystery on a TV crime show before the main character * Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required) How we'll set you up for success: * Extensive multi-week training with ongoing support from teammates following training. * Access to a robust knowledgebase for continued reference in your role. * Visibility to your individual performance metrics enables you to set goals. * Computers and necessary work equipment are provided  * Involved management who leans in to support your productivity metrics.   Work at Home Requirements: * A private, distraction-free environment to work from in your home * On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections * A secure internet connection * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   #LI-DNI

As an Auto Claims billing specialist, you will make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies. You will also submit bills and documentation to ensure payments are maximized and follow up on unpaid bills. | Candidates should have a working knowledge of Microsoft Office and the ability to maintain strong performance in a fast-paced environment. Experience with Coordination of Benefits and insurance billing is a plus but not required. | Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   Revecore Perks: * We offer paid training and incentive plans * Our medical, dental, vision, and life insurance benefits are available from the first day of employment * We enjoy excellent work/life balance * Our Employee Resource Groups build community and foster a culture of belonging and inclusion * We match 401(k) contributions * We offer career growth opportunities * We celebrate 12 paid holidays and generous paid time off   The Role: Customer Operations (Auto Claims) As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).     Training: Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.   Your Day: You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.   Is this role for you? Revecore encourages our employees to be driven and highly motivated to be successful. Consider this role if you: * Want to grow a career * Have a working knowledge of Microsoft Office (Word, Excel, Outlook) * Possess technical proficiency to work on multiple computer screens and software applications simultaneously * Can maintain strong performance in a fast-paced environment with productivity metrics * Remain organized while multi-tasking * Use critical thinking and problem-solving skills to find effective and efficient solutions * Communicate clearly, both verbally and in writing * Have an unnatural ability to put together a 1,000 piece puzzle in record time * Take pride in solving the mystery on a TV crime show before the main character * Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required) How we'll set you up for success: * Extensive multi-week training with ongoing support from teammates following training. * Access to a robust knowledgebase for continued reference in your role. * Visibility to your individual performance metrics enables you to set goals. * Computers and necessary work equipment are provided  * Involved management who leans in to support your productivity metrics.   Work at Home Requirements: * A private, distraction-free environment to work from in your home * On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections * A secure internet connection * Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive   Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.     We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.   #LI-DNI

As a Product Manager, you will own a product or workstream from end to end, including idea generation, design, development, testing, and tracking success metrics. You will partner with business and engineering teams to deliver technology that supports the revenue integrity business unit. | Candidates should have 2+ years of experience in product management and a strong understanding of the healthcare revenue cycle. Proficiency in SQL for data analysis and strong project management skills are also required. | Our Company:   Start your next chapter at Revecore! For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees.  As part of our team, you’ll be rewarded with:  * Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment  * 12 paid holidays and flexible paid time off     * 401(k) contributions    * Employee Resource Groups that build community   * Career growth opportunities    * An excellent work/life balance  Location: Remote – USA    As a Product Manager at Revecore, you will help hospitals recover more revenue through advanced technology. You will partner with our business and engineering teams to deliver leading technology that supports our revenue integrity business unit. Duties include analyzing data to find opportunities, developing a roadmap, delivering outcomes, and presenting to senior leaders. The Role:   Delivering Outcomes · Own a product or workstream from end to end: idea generation, design, development, testing, and tracking success metrics. · Calculate estimated value of a project, and use to prioritize project in your backlog. · Demonstrate expertise of customers, data, business, and industry to deliver differentiated initiatives. · Create and maintain a roadmap for data deliverables with success KPIs and identified value delivery. · Deliver on annual KPI and financial targets.   Product Design · Partner with stakeholders across the organization to inform the product vision, strategy, features, and prioritization. · Translate user and stakeholder needs into functional requirements for product features that are clearly understood by development teams. · Collaborate with users to understand and anticipate their needs. · Prioritize and maintain the backlog for assigned products, based on changing requirements and in line with organization's vision and goals.   Team Collaboration: · Act as liaison with stakeholders to communicate solution design, backlog, and trade-offs that need to be made. · Provide an active role in mitigating impediments to impact successful team completion of a release. · Communicate effectively with team members to achieve product goals and provide constant feedback.   You’ll be successful if you have: · 2+ years of experience in Product. · Experience with and a strong understanding of the healthcare revenue cycle. · Know SQL to pull and analyze data. · The ability to work with cross-functional teams productivity is required. Tactfully working through completing product priorities is critical. · Strong project management skills with the ability to manage multiple tasks effectively, demonstrated by a successful track record of developing products within deadlines.   Work at Home Requirements:   * A quiet, distraction-free environment to work from in your home.    * A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.    Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status. We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.  Must reside in the United States within one of the states listed below:   Alabama, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts Michigan, Minnesota, Mississippi Missouri, Nebraska, New Hampshire North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin

As a Senior Product Manager, you will help hospitals recover more revenue through advanced technology by partnering with business and engineering teams. You will analyze data, develop a roadmap, deliver outcomes, and present findings to senior leaders. | Candidates should have 7+ years of experience as a Product Manager and a strong understanding of the healthcare revenue cycle. Strong analytical skills, particularly in SQL, and the ability to manage multiple tasks effectively are essential. | Our Company    Ready to make a difference for hospitals? Start your next chapter at Revecore! For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.    As part of our team, you’ll be rewarded with:  * Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment  * 12 paid holidays and flexible paid time off  * 401(k) contributions  * Employee Resource Groups that build community  * Career growth opportunities  * An excellent work/life balance  * Location: Remote – USA    The Role  As a Product Manager at Revecore, you will help hospitals recover more revenue through advanced technology. You will partner with our business and engineering teams to deliver leading technology that supports our revenue integrity business unit. Duties include analyzing data to find opportunities, developing a roadmap, delivering outcomes, and presenting to senior leaders.    Delivering Outcomes  * Own initiatives and drive updates directly, not group management.  * Independent research and documentation of business problems.  * Problem-solving to bring forward the best solutions and documentation.  * Use data to frame problems and solutions, and guide decisions/outcomes.  * Demonstrate expertise of customers, data, business, and industry to deliver differentiated initiatives.  * Calculate the estimated value of a project, and use it to prioritize projects in your backlog.  * Create and maintain a roadmap with success KPIs and identified value delivery.  * Deliver on annual KPI and financial targets.    Product Design  * Translate user and stakeholder needs into functional requirements   * Partner with stakeholders across the organization to inform the product vision, strategy, features, and prioritization.  * Collaborate with users to understand and anticipate their needs.  * Prioritize and maintain the backlog for assigned products, based on changing requirements and in line with the organization's vision and goals.  * Understand and collaborate on technical design and approach.    Team Collaboration  * Act as a liaison with stakeholders to communicate solution design, backlog, and trade-offs that need to be made.  * Provide an active role in mitigating impediments to impact successful team completion of a release.  * Communicate effectively with team members to achieve product goals and provide constant feedback.    You’ll Be Successful If You Have  * 7+ years of experience as a Product Manager.  * 5+ years of experience as an Expert/Consultant.  * A strong educational background, demonstrating an ability to learn and adapt to new solutions quickly.  * Experience with and a strong understanding of the healthcare revenue cycle.  * Analytical with strong SQL skills and the ability to use SQL to pull and analyze data.  * The ability to work with cross-functional teams productively is required. Tactfully working through competing product priorities is critical.  * Strong project management skills with the ability to manage multiple tasks effectively, demonstrated by a successful track record of developing products within deadlines.    About Revecore  Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.    We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.    Must reside in the United States within one of the states listed below:  Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia.

Lead the investigation and resolution of complex production incidents while serving as the escalation point for production support engineers. Drive the development of monitoring and automation tools to enhance system reliability and performance. | Candidates must have a Bachelor's degree in a related field and at least 5 years of experience in production support or a similar role. Deep expertise in C# and .NET technologies, along with strong database and Azure experience, is required. | Our Company:     Start your next chapter at Revecore! For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.     As part of our team, you’ll be rewarded with:  * Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment  * 12 paid holidays and flexible paid time off     * 401(k) contributions    * Employee Resource Groups that build community   * Career growth opportunities    * An excellent work/life balance  Location: Remote – USA     Description We are looking for a Senior Production Support Engineer who will take a leadership role in maintaining the health and stability of our cloud-based enterprise application built with .NET (C#, SQL Server, T-SQL, Angular) and hosted in Azure. You will act as a technical lead in identifying, resolving, and preventing production issues, and play a key role in shaping our support operations through automation, monitoring, and process improvement. This role requires a high degree of technical expertise, operational discipline, and cross-functional communication. You’ll also mentor junior team members and contribute to engineering excellence and a strong DevOps culture. Essential Duties and Responsibilities * Lead the investigation and resolution of complex and high-impact production incidents. * Serve as the escalation point for production support engineers and coordinate cross-team collaboration during outages. * Analyze system performance and identify areas of improvement in application reliability, scalability, and observability. * Drive the development and implementation of monitoring, alerting, and self-healing capabilities for our systems. * Build automation tools to streamline incident response, environment validation, and root cause analysis. * Own post-incident reviews (PIRs), ensure timely documentation, and work with dev teams to address systemic issues. * Provide mentorship and technical guidance to other production support and engineering team members. * Collaborate with developers, QA, DevOps, and product managers to improve deployment and support processes. * Participate in on-call rotations and improve incident response readiness and tooling. Minimum Qualifications * Bachelor’s degree in computer science, computer engineering, or a related field; or equivalent practical experience. * 5+ years of experience in a production support, site reliability engineering (SRE), or DevOps role. * Deep expertise in C# and .NET technologies; able to debug production code and logs effectively. * Strong database experience including complex T-SQL queries, performance tuning, and SQL Server internals. * Advanced experience with Azure services, particularly around app hosting, monitoring, logging, and databases. * Demonstrated ability to lead incident response efforts and work under pressure. * Strong scripting skills (e.g., PowerShell, Python, Bash) to automate tasks and build operational tools. * Excellent communication and leadership skills; able to drive conversations with engineering and business stakeholders. * Experience with Azure Application Insights, Log Analytics, or other observability platforms. * Exposure to CI/CD pipelines using Azure DevOps, GitHub Actions, or similar. * Knowledge of ITIL or SRE principles, and experience establishing support SLAs and metrics. * Experience working in highly regulated or mission-critical environments. Work at Home Requirements: * A quiet, distraction-free environment to work from in your home.    * A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.    Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.         We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.     Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.       We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.  Must reside in the United States within one of the states listed below:   Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia

The Tech Ops Manager will support the Head of Infrastructure by ensuring smooth execution of technology operations and managing vendor relationships. Responsibilities include tracking IT projects, preparing reports, and handling administrative support for IT services. | Candidates should have over 5 years of experience in IT operations or related roles, with familiarity in IT infrastructure concepts. Strong organizational skills and experience with helpdesk management tools are essential. | Our Company:   Start your next chapter at Revecore! For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees.  As part of our team, you’ll be rewarded with:  * Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment  * 12 paid holidays and flexible paid time off     * 401(k) contributions    * Employee Resource Groups that build community   * Career growth opportunities    * An excellent work/life balance  Location: Remote – USA    Overview We’re seeking a highly organized and proactive IT Tech Ops Manager to support the Head of Infrastructure and ensure the smooth execution of technology operations across the company. This role blends light technical know-how with operational coordination, vendor oversight, spend management, and administrative support. You’ll help keep infrastructure initiatives on track, support vendor relationships, manage costs, and handle essential day-to-day IT operations.   Key Responsibilities:   Operational Oversight & Coordination · Track ongoing IT infrastructure projects and recurring operational tasks to ensure deadlines and milestones are met. · Coordinate across internal teams to ensure alignment on IT-related activities and support needs. · Identify and help resolve delays or blockers in execution. · Maintain calendars and schedules for system checks, patch cycles, and infrastructure team meetings.   Reporting, Metrics & Financial Oversight · Prepare weekly and monthly status reports for infrastructure leadership and stakeholders. · Gather and analyze internal operational metrics (e.g., ticket volumes, system uptime, project progress). · Monitor infrastructure-related costs, track vendor and tool spend, assist in budgeting, and support forecasting in collaboration with the finance team. · Create dashboards or summaries to visualize trends in both performance and cost.   Vendor Management (Light) · Act as a liaison with third-party vendors for infrastructure services such as internet, cloud platforms, and backups. · Track vendor contracts, renewal dates, pricing terms, and SLAs. · Assist with vendor evaluations, performance tracking, and issue escalation as needed.   Administrative Support · Manage renewals and licensing for IT services such as internet, domain registrations, SSL certificates, and software. · Maintain internal documentation for systems, processes, and infrastructure inventories. · Organize infrastructure team logistics, coordinate meetings, and follow up on assigned action items.   Qualifications · 5+ years of experience in IT operations, technical coordination, or related roles. · Familiarity with IT infrastructure concepts (e.g., networking, cloud services, systems monitoring). · Experience with helpdesk management tools (e.g., Zendesk, ServiceNow, Freshservice, Jira Service Management). · Strong organizational and multitasking abilities, with attention to both detail and deadlines. · Skilled in tools like Jira, Confluence, Excel/Google Sheets, and basic reporting dashboards. · Prior experience in a mid-sized or fast-scaling organization is preferred. You’ll Succeed in This Role If You: · Thrive in operational roles that support technical execution behind the scenes. · Enjoy working across teams to solve problems, keep things on track, and improve visibility. · Are detail-oriented and proactive in anticipating needs and resolving issues. · Like combining technical understanding with practical business and budget awareness.   Work at Home Requirements:   * A quiet, distraction-free environment to work from in your home.    * A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.    Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.   Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status. We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.  Must reside in the United States within one of the states listed below:   Alabama, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts Michigan, Minnesota, Mississippi Missouri, Nebraska, New Hampshire North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin