Retool

Own product launches, develop messaging, and conduct market research to inform product positioning and strategy. | 3-5 years in product marketing at a B2B SaaS company with technical depth, strong research skills, and collaborative mindset. | WHY WE’RE LOOKING FOR YOU: We're looking for a Product Marketing Manager to play a central role in how Retool launches products, sharpens its platform story, and defines a new era of app development. As part of Retool's Core & Platform Product Marketing team, you'll partner closely with Product, Engineering, and Design to shape what we build and how we bring it to market. We're looking for someone who's equal parts strategist and storyteller: technical enough to get hands-on with Retool and deeply understand what makes it powerful, curious enough to go find the truth for themselves, and sharp enough to turn insight into compelling narratives. If you love building structure out of ambiguity, crafting messaging that actually resonates in a crowded space, and orchestrating impactful launches, then this is your arena. WHAT YOU’LL DO: Own product launches end-to-end. Partner with Product and Design to develop launch strategies, define audiences, sequence go-to-market motions, and drive cross-functional execution that creates real market impact. Define and sharpen our messaging and positioning. Develop crisp, differentiated messaging for Retool's core platform and key features—grounded in customer insights, market dynamics, and a deep understanding of how Retool creates value. Be the voice of the customer and market. Conduct qualitative and quantitative research—customer interviews, win/loss analysis, community listening, and market landscaping—to keep our positioning sharp and our strategy grounded in reality. Enable go-to-market teams. Translate positioning and launch strategy into clear, practical materials for Sales, Solutions, and Marketing—ensuring everyone telling the Retool story does so with confidence and consistency. Stay ahead of the market. Maintain a working understanding of the competitive landscape and broader market trends, contributing insights that inform product decisions, messaging, and launch strategies. THE SKILLSET YOU'LL BRING: 3-5 years of experience in product marketing, ideally at a B2B SaaS company where the product had real technical depth. A builder’s mindset paired with intellectual curiosity. You learn by doing, experiment to understand, and form conviction through firsthand exploration. The technical confidence to dive into products directly (ours and others) to see how they actually work and where the real differences lie. The ability to turn broad, messy research into a clear story: pulling threads from community conversations, customer calls, product testing, and data to help others see the bigger picture. A collaborative working style. You’re the person teams trust for clarity, context, and honest perspective. A bias towards practicality and action. You care less about polish and more about whether what you’ve built actually helps people make better decisions. Familiarity with competitive intelligence tools, methodologies, and ethical research practices.

Leading the development and scaling of automation capabilities, including workflows and AI-driven agents, in a fast-moving, ambiguous environment. | 6+ years of product management experience with complex systems, a point of view on AI automation, and experience shipping multi-service integrations. | WHAT YOU’LL DO We’re looking for a Product Manager to help define and scale the next generation of automation at Retool. You’ll lead the evolution of Retool’s automation capabilities—including workflows, integrations, and AI-driven agents—expanding our platform beyond internal apps into end-to-end process orchestration. You’ll operate in a highly ambiguous, fast-moving space: forming a strong point of view on where automation and AI are heading, identifying the highest-leverage product bets, and driving them from early concept through customer adoption. This role sits at the intersection of platform, developer experience, and applied AI—and will help shape automation as a core pillar of Retool’s product strategy. You’ll operate at the frontier of applied AI and workflow orchestration: deciding when AI should act autonomously, where humans stay in the loop, and how teams debug, trust, and scale automated systems. The problems are open-ended, the surface area is large, and the impact is foundational to Retool’s platform strategy. WHO YOU’LL WORK WITH You’ll join Retool’s Product team, collaborating closely with engineers, designers, and go-to-market leaders building the future of internal software. The team is senior, fast-moving, and deeply technical, with experience across high-growth startups and large-scale platforms. The Automation team is responsible for extending Retool beyond internal applications into workflow orchestration and AI agents—powering everything from backend operations to autonomous system coordination. THE SKILLSET YOU’LL BRING 6+ years of product management experience, ideally with complex workflows, platforms, or developer-facing products A point of view on AI-first automation and how intelligent systems should behave in production environments Experience shipping complex, multi-step systems that integrate across services, and tools Comfort operating at a low level of abstraction with engineers on execution models, state management, and system reliability Strong synthesis skills—you can distill noisy customer signals and technical constraints into a clear strategy Bias toward action: you balance long-term vision with pragmatic execution over 6–12 month horizons A collaborative, low-ego work style with the ability to influence cross-functional partners and executives

Lead procurement strategy, vendor negotiations, and process optimization for a rapidly scaling SaaS company. | 8+ years in procurement or vendor management, experience with SaaS/cloud contracts, cross-functional collaboration, and contract review skills. | WHY WE’RE LOOKING FOR YOU: Retool is seeking a Senior Manager, Procurement & Strategic Sourcing to build and own our procurement function as the company continues to scale. As Retool grows, so does the complexity and importance of our vendor ecosystem. We’re looking for a strategic, hands-on procurement leader who can drive high-impact sourcing decisions, lead complex negotiations, and establish scalable procurement processes that support long-term growth. This role will serve as the strategic owner of vendor sourcing, negotiations, and procurement operations, partnering closely with Finance, Legal, IT, Security, and business leaders across the company. WHO YOU'LL WORK WITH You will join a dynamic, growing Finance team that aspires to serve customers across the business with high-quality financial reporting and insights. You will report to the VP, Controller, and partner closely with stakeholders across Finance, Legal, IT, Security, and functional teams throughout Retool as we establish the processes and infrastructure required to support a rapidly scaling business. WHAT YOU’LL DO: Own Retool’s procurement and strategic sourcing strategy across SaaS, cloud infrastructure, marketing, professional services, and other key spend categories Lead high-impact vendor negotiations for new contracts and renewals, with a focus on pricing optimization, flexibility, and risk management Establish and maintain a forward-looking renewal calendar and track savings and cost-avoidance initiatives Partner with spend owners to right-size usage, consolidate vendors, and prioritize sourcing efforts based on ROI Optimize procurement workflows, policies, and tooling to improve efficiency, auditability, and employee experience Serve as the primary point of contact for procurement-related escalations and vendor management Develop procurement playbooks, best practices, and governance that scale with the business THE SKILLSET YOU'LL BRING: 8+ years of experience in procurement, strategic sourcing, or vendor management Proven track record negotiating complex SaaS and cloud contracts Strong commercial judgment and the ability to prioritize high-impact negotiations Experience partnering cross-functionally with Finance, Legal, IT, Security, and senior business leaders Comfort reviewing and redlining commercial contract terms Highly organized, pragmatic, and able to operate both strategically and hands-on Nice to have: Legal or contracts background Experience in high-growth SaaS or technology companies Familiarity with procurement or SaaS management tools (e.g., Airbase, Zip, Coupa, Zylo, Vendr, Tropic)

Manage client accounts to drive renewals, expansions, and revenue growth through strategic sales processes and customer relationship management. | Mid-market sales or customer service experience with consistent quota achievement, strong communication, negotiation skills, and proficiency with CRM tools. | ABOUT RETOOL Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! WHY WE'RE LOOKING FOR YOU: At Retool, client relationships are our top priority. We're seeking a dedicated and personable account manager to maintain client accounts, ensure customers derive value, manage renewals, identify expansion opportunities, and serve as their primary point of contact. The ideal candidate is passionate about sales, driven to hit targets, and committed to providing exceptional customer service. If you love building meaningful, long-lasting relationships that drive our business forward, you'll thrive in this role. WHAT YOU'LL DO: Close net new revenue through customer expansion and cross-selling new Retool products. Execute successful contract renewals. Drive quality pipeline growth with new products, application use cases, product updates, and marketing-driven events. Understand our customer use cases and their business initiatives to optimize Retool usage and to introduce new use case ideas. Deliver optimal forecasts and commercial outcomes by running strategic sales processes with a consistent sales methodology (MEDDPICC, Value Based selling). Evaluate core usage trends, articulate Retool's impact, and provide strategic recommendations during account reviews. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Manage customer expectations with clear communication skills and reliable follow ups. WHO YOU'LL WORK WITH: As an Account Manager, you'll work cross-functionally with internal teams, including account executives, sales engineers, technical account managers, deal desk, and legal. THE SKILLSET YOU'LL BRING: Professional experience in a sales or customer service role in the mid-market space (0-100 employees). Consistent track record of hitting and exceeding quotas for new and expansion business. Ability to conduct discovery calls to identify opportunities and build pipeline. Strong multitasking and organizational skills. Excellent written and verbal communication skills. Demonstrated ability to position proposals, negotiate terms, and close deals. PREFERRED QUALIFICATIONS: Proven track record of meeting or exceeding quotas and receiving positive customer feedback. Proficiency with common customer relationship management software, such as Outreach, Salesforce and LinkedIn SalesNavigator. Professional certification a plus (ex: from Strategic Account Management Association). For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. San Francisco $127,600—$204,800 USD Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.