Resource Innovations

Manage and optimize data systems, generate reports, and support program evaluation for energy efficiency initiatives. | Requires experience with Salesforce, data reporting, and analysis, with a preference for additional dashboarding tools and certifications. | Join Resource Innovations as our next Data Analyst Lead in Chicago, IL! We are on the lookout for a talented and driven individual to enhance our enthusiastic team. In this pivotal role, you will spearhead the collection, analysis, and reporting of data for our energy efficiency programs. You’ll play a crucial part in program evaluation and reporting while revealing process improvements through insightful data analysis. Your expertise will be essential in navigating large datasets to unveil trends, ensure compliance, and propel program success. If you possess a robust analytical background, a passion for energy efficiency, and a knack for translating complex data into actionable strategies, we want to hear from you! At Resource Innovations (RI), a women-led energy transformation firm dedicated to impact, we harness our deep knowledge in energy efficiency to broaden our offerings in clean energy solutions. Our mission is to assist utilities in navigating increasingly intricate and connected challenges, including load flexibility, electrification, and carbon reduction. Every step we take is aimed at driving meaningful change in the energy landscape. Duties and Responsibilities Manages and implements program data verification processes across multiple programs and clients. Manages daily Salesforce operations, including user setup, roles, profiles, permissions, and security settings. Optimize Salesforce environment(s) to support business operations and strategic initiatives . Configures Salesforce objects, fields, and page layouts. Participate in Salesforce release management, testing, and deployment activities. Diagnoses and troubleshoots application issues to determine root cause of problems or malfunctions. Proactively identifies and scopes database enhancement opportunities. Provide day-to-day user support, addressing user inquiries, resolving general user issues, and assisting in user training and onboarding Creates and maintains comprehensive process documentation. Generates weekly, monthly, and ad hoc reports to audit, monitor & measure performance, and relevant metrics. Coordinates across multiple organizations and departments and responsible for communication of relevant information. Analyzes complex sets of data and develops reporting tools in Excel and various ecommerce software systems to support program operations, summarizes findings and improves data processes. Provides analysis and supports accurate forecasting for internal use and to inform clients and partners of program projections. Supports program evaluation efforts and identifies opportunities for process improvement. Other duties as assigned. A minimum of a Bachelor’s degree and previous data related experience is required Prior basic Salesforce administration experience (Configuring users, objects, fields, and page layouts) Proficient skills with Microsoft Office Suite Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience Certified Salesforce Associate or Administrator Prior experience with Power BI, Tableau, Azure or other dashboarding/data management tools About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $70k-$80K. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Lead rebate fulfillment and customer service delivery programs, manage teams, and improve operational efficiency. | Requires 7+ years of team management, client management experience, and technology implementation skills, with specific experience in call center and fulfillment technologies. | Resource Innovations (RI) is seeking a Manager, Customer Service and Rebate Processing to join our growing team. We are looking for a highly skilled, people-centered leader with a strong background in customer service operations, rebate fulfillment, and large-scale program delivery. In this role, you will lead high-performing teams responsible for delivering exceptional customer experiences while ensuring timely, accurate, and compliant rebate processing across multiple utility programs. Resource Innovations is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we are continuously expanding our portfolio of clean energy solutions to help utilities navigate increasingly complex challenges—load flexibility, electrification, and carbon reduction. With every step, we’re leading the charge to power change. Key Responsibilities Lead end-to-end operations for rebate fulfillment and customer service delivery programs across multiple utility clients. Directly supervise a team of 4–6 Program Managers and indirectly manage a workforce of 50–60 employees in a fast-paced, time-sensitive environment. Partner closely with the Delivery Director to ensure departmental goals, initiatives, and program designs are effectively implemented across Client Services teams. Design, develop, maintain, and continuously improve departmental reports, dashboards, and operational tools. Develop, implement, and maintain quality assurance protocols to ensure consistent service excellence. Ensure production and call center performance meets internal and external KPI targets; make intraday, weekly, and monthly adjustments as needed. Foster a strong, inclusive team culture focused on recognition, accountability, professional development, and engagement. Oversee department safety compliance and timecard accuracy. Ensure employee and supervisor coaching, performance, and interaction metrics meet established KPIs. Leverage historical and real-time data to ensure appropriate staffing levels across call queues and production workflows. Collaborate cross-functionally with Account Management, Reporting, Recruiting, Training, and Continuous Improvement teams. Lead problem resolution efforts, working across teams to address operational and client-facing challenges. Analyze staffing needs and attrition trends to ensure departmental KPIs are achieved within budget constraints. Support business development initiatives, including proposal reviews, best-and-final responses, and client presentations. 7+ years of team management and supervisory experience, including direct reports and delivery of team-based goals. 4+ years of client management experience (e.g., business development, program implementation, or account management). 3+ years of experience planning or implementing technology solutions to improve operational efficiency. Preferred Experience and Qualifications Intermediate to advanced Microsoft Excel skills (Pivot Tables, Lookups, Index/Match, charts, and graphs). 2+ years of experience with call center technologies (IVR, call routing, call tracking, workforce optimization). 2+ years of experience with processing or fulfillment technologies (Oracle, iEnergy, or similar platforms). Proven experience leading large-scale culture and engagement initiatives. Proven ability to establish performance measurement frameworks that support service expansion and new client acquisition. PMP certification preferred. About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $75k-$90k In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Lead and manage large teams and client programs, develop operational tools, and improve service delivery. | Extensive experience in team leadership, client management, technology solutions, and performance metrics, with advanced Excel and call center technology skills. | Job Description: • Lead end-to-end operations for rebate fulfillment and customer service delivery programs across multiple utility clients. • Directly supervise a team of 4–6 Program Managers and indirectly manage a workforce of 50–60 employees in a fast-paced, time-sensitive environment. • Partner closely with the Delivery Director to ensure departmental goals, initiatives, and program designs are effectively implemented across Client Services teams. • Design, develop, maintain, and continuously improve departmental reports, dashboards, and operational tools. • Develop, implement, and maintain quality assurance protocols to ensure consistent service excellence. • Ensure production and call center performance meets internal and external KPI targets; make intraday, weekly, and monthly adjustments as needed. • Foster a strong, inclusive team culture focused on recognition, accountability, professional development, and engagement. • Oversee department safety compliance and timecard accuracy. • Ensure employee and supervisor coaching, performance, and interaction metrics meet established KPIs. • Leverage historical and real-time data to ensure appropriate staffing levels across call queues and production workflows. • Collaborate cross-functionally with Account Management, Reporting, Recruiting, Training, and Continuous Improvement teams. • Lead problem resolution efforts, working across teams to address operational and client-facing challenges. • Analyze staffing needs and attrition trends to ensure departmental KPIs are achieved within budget constraints. • Support business development initiatives, including proposal reviews, best-and-final responses, and client presentations. Requirements: • 7+ years of team management and supervisory experience, including direct reports and delivery of team-based goals. • 4+ years of client management experience (e.g., business development, program implementation, or account management). • 3+ years of experience planning or implementing technology solutions to improve operational efficiency. • Intermediate to advanced Microsoft Excel skills (Pivot Tables, Lookups, Index/Match, charts, and graphs). • 2+ years of experience with call center technologies (IVR, call routing, call tracking, workforce optimization). • 2+ years of experience with processing or fulfillment technologies (Oracle, iEnergy, or similar platforms). • Proven experience leading large-scale culture and engagement initiatives. • Proven ability to establish performance measurement frameworks that support service expansion and new client acquisition. • PMP certification preferred. Benefits: • Health, dental, and vision insurance • 401(k)-retirement plan with employer matching • Three weeks of paid vacation per year • Paid holidays • Discretionary annual bonus

Oversee and enhance energy efficiency program delivery, build client relationships, and lead team performance. | Requires 5+ years in energy efficiency or load management programs, 3+ years of team leadership, and utility collaboration experience. | Resource Innovations is seeking a dynamic, client-focused Energy Efficiency Program Delivery Director with significant experience managing energy efficiency, load management, and other customer-centric programs to join our growing team in Arizona. As an Energy Efficiency Program Delivery Director, you will not only oversee the Customer Program Delivery Team based in Chandler, AZ, but also serve as a trusted partner to our clients across Arizona, New Mexico, and Nevada—deeply engaging with them to understand their priorities, anticipate needs, and co-create innovative solutions aligned with their strategic direction. This highly visible role is responsible for resource planning, budgeting, forecasting, and driving both innovation and continuous improvement in program delivery. The Energy Efficiency Program Delivery Director will build upon and enhance successful programs, identify opportunities for strategic growth, and develop tailored approaches that help our clients achieve and exceed their goals. This position requires exceptional relationship-building skills, strategic vision, and the ability to foster a culture centered on client success and measurable impact. The Energy Efficiency Program Delivery Director directly oversees 3–4 managers and 10+ indirect team members administering a mature business energy efficiency portfolio—spanning small business, midstream, and large commercial programs—while working in close partnership with the Director of Business Development to expand and evolve our utility-focused solutions. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Lead and strengthen strategic client relationships, serving as a trusted advisor who proactively identifies opportunities to build on existing successes and advance client objectives. Engage directly with client leadership to co-develop forward-looking strategies that align with their evolving goals, regulatory environment, and market conditions. Translate client priorities into actionable delivery plans, ensuring programs are innovative, high-quality, and impactful. Promptly address and resolve client concerns, reinforcing confidence and long-term collaboration. Ensure quality of services, contract compliance, and achievement of performance metrics, while meeting or exceeding delivery schedules for multiple concurrent projects. Secure and align staffing and resources to meet program goals, drawing from cross-functional teams or new hires as needed. Maintain financial accountability for assigned projects, ensuring adherence to budgets, revenue targets, and profitability goals. Collaborate with Business Development and other practice areas to identify and capture new opportunities in alignment with client strategies. Provide accurate forecasts and strategic insights to support corporate and division planning. Mentor and develop staff with a focus on enhancing client engagement skills, technical expertise, and innovative problem-solving. Other duties as assigned. Located or willing to relocate to the greater Phoenix, AZ area Bachelor’s degree 5+ years managing or implementing energy efficiency, demand response, or load management programs for North American utilities. 3+ years of team leadership experience with a track record of driving strong client engagement and results. 2+ years of experience collaborating with utilities, with strong knowledge of regional priorities, key regulatory rulings, and energy efficiency program structures. Proven ability to design and deliver innovative solutions that align with client strategic goals and improve existing program outcomes. Ability to travel locally up to 20% of the time. Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience Master's degree Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package. About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Lead and mentor engineering teams to deliver energy efficiency projects, ensuring quality and technical excellence. | Requires 8+ years in energy efficiency or building efficiency, with strong mechanical and electrical systems knowledge, and project management skills. | Resource Innovations is seeking an Engineering Manager to join our growing team in Illinois. We are seeking a highly skilled and motivated Engineering Manager with a strong background in custom and energy management DSM program engineering to join our dynamic team. As an Engineering Manager with Resource Innovations, you will lead, mentor, and provide oversight of engineers to help customers reduce energy consumption and save money at their facilities by identifying potential energy savings measures, quantifying and summarizing project economics, supporting project implementation, and verifying installation. We are searching for the right mix of leadership, technical ability, program expertise, and interpersonal skills to oversee the delivery of technical services in this region. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Support RI’s utility programs under the direction of the Program Manager to achieve program energy savings goals. Produce high quality deliverables (reports and spreadsheets) with limited QC review Forge and maintain excellent relationships with client(s) and engineering firms Deliver excellent customer service to customers (commercial and industrial customers, utility clients, and program staff). Be a champion for energy efficiency (projects and the approach): identify barriers and propose solutions. Maintain quality of deliverables with limited QC review and promote continuous improvement. Manage technical aspects of project reviews and mentor reviewing engineers to improve their skills. Provide timely technical and program feedback, listen to customer needs, set expectations appropriately, and deliver what you promise. Maintain the highest level of quality control of deliverable products (for your work and others), demonstrating technical excellence, objectivity, and clarity while maintaining project schedules. Maintain and routinely update existing engineering analysis tools and software including energy modeling, engineering economic analysis, and/or simulation software used to quantify energy impacts of recommendation. Provide technical assistance to support energy efficiency project implementation. Support may include calculations, scope development, implementation details, and/or impacts on operations. Mentor and train junior engineers on various energy efficiency projects, including energy auditing, Measurement & Verification, and commissioning/retro-commissioning. Conduct retro-commissioning investigation and verification services, as needed. Conduct measurement and verification of energy savings, as warranted. Write technical reports summarizing results from energy audits and/or retro-commissioning services to quantify savings amounts and incentive payments. Other duties as assigned. Bachelor’s or master’s degree in mechanical engineering, or similar A strong understanding of mechanical and electrical systems and principals including: HVAC and refrigeration, thermal and fluid systems, motors, lighting and/or other commercial and industrial systems 8+ years of experience within the energy efficiency or building efficiency industry Ability to work independently and manage multiple projects while meeting deliverable deadlines and budgets Excellent writing, interpersonal, presentation, and analytical skills Ability to effectively distill and convey complex ideas into concise conversation/emails Comfortable managing projects and workflows with variable levels of ambiguity Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) with ability to integrate AI tools (such as Copilot) into daily workflows to improve efficiency and deliverable quality Must be able to travel locally up to approximately 20% of the time Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience P.E. in mechanical engineering and/or CEM certification Design and specification of HVAC, electrical, building automation/controls Expertise in commissioning, retro-commissioning, and monitoring-based commissioning procedures, including Fault Detection and Diagnostic (FDD) software integration Building and energy modeling/simulation tools (e.g. DOE-2, eQuest, EnergyPlus, Trane Trace, ECAM) Familiarity with HVAC and electrical measurement equipment and how to use it About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $110k-$120k. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Oversee engineering functions, ensure quality and best practices, mentor teams, and support client projects in energy demand management. | Requires extensive engineering experience in energy efficiency, leadership skills, and technical expertise in energy modeling and systems. | Resource Innovations is currently seeking a Director of Engineering - Utility Demand Side Management (DSM) for our Solutions Delivery Business Unit in Chicago, IL. This position will be responsible for overseeing engineering functions and teams. The mission of the Director of Engineering is to ensure the Engineering function within Resource Innovations (RI) provides best in class engineering services for contracts RI delivers to electric and gas utilities and/or energy end-users. The Director of Engineering will ensure their Engineering team is leveraging industry and organizational best practices and that the development, maintenance, and application of engineering tools are being done so in a high-quality fashion. The Director of Engineering will directly supervise Engineering Managers and will support the recruitment, development, and resource balancing of the Engineering resources to support existing and new contracts focused on commercial, industrial, agricultural, residential and multifamily sectors. Our expert technical capabilities, as well as our oral and written skills, are critical to our success; therefore, the Director of Engineering will provide leadership, mentorship, technical support, quality control reviews, communications around best practices and emerging technologies, process direction, and facilitate the creation of processes and tools to ensure consistent and quality deliverables for our utility clients and their customers. The Director of Engineering will keep their personal technical and customer service skills sharp by continuing to support engineering services. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Leadership Act as a trusted technical advisor to engineers, program teams, and leadership. Ensure engineering team skills and qualifications align with contract requirements. Collaborate with organizational leaders to ensure engineering resources effectively support client contracts (skills, availability, etc.). Support talent processes including recruiting, interviewing, onboarding, and training. Coach and mentor engineers, partnering with Directors to plan for future development needs. Make sound decisions quickly, even in uncertain situations, and guide others to do the same. Model accountability, taking ownership of your work and holding team members to the same standard. Continuous improvement Promote ongoing education (internal and external) to keep the engineering team current and a reliable resource on emerging technologies. Facilitate technical working groups to share best practices, tools, and innovations across the engineering function. Encourage continuous improvement, including updating standard tools and refining processes to reduce inefficiencies. Research cost-effective technologies that maintain technical accuracy and improve operational efficiency. Maintain high-quality deliverables and communication, reviewing for technical accuracy and consistency. Provide feedback to engineers and managers, ensuring deliverables meet standards and client expectations. Oversee client communications, periodically reviewing messages to ensure clarity and minimize unnecessary requests. Support resource planning, aligning staffing with project forecasts and budget constraints. Monitor project time and effort, identifying opportunities to improve processes and profitability. Identify and relay client concerns to program teams to enhance deliverables and practices. Facilitate knowledge sharing among engineers at regional, state, and national levels. Managing technical aspects of engineering services Provide technical guidance on complex project reviews and data needs to ensure efficient and timely evaluations. Conduct quality control (QC) reviews for high-impact projects involving savings, incentives, or other critical outcomes. Review and approve measurement and verification (M&V) plans as needed. Perform other duties as assigned. Bachelor’s or master’s degree in engineering, mechanical, electrical, building science, or similar Minimum 12 years of experience within energy efficiency, building efficiency industry, demand management, or energy management At least 5 years of leadership experience At least 5 years of hands-on engineering experience in an individual contributor role Excellent attention to detail, writing, interpersonal, training and analytical skills Demonstrated ability to manage teams, clients, and time effectively, consistently meeting deadlines and anticipating potential challenges. Exceptional communication skills—listening, oral, written, and presentations—paired with strong problem-solving and decision-making abilities and ability to influence outcomes through clear, data-supported dialogue with clients and third parties. Proven expertise in energy calculations and analysis tools and methods Computer proficiency including Microsoft Office, Excel, and other cloud-based computing platforms Willingness to travel as business needs require Preferred skills or experience P.E. in Mechanical or Electrical Engineering, with additional certifications in energy (e.g., CEA, CEM, CBCP, CDSM, CMVP, CP EnMS) Technical expertise in energy auditing and retro-commissioning, with practical experience applying these methods to improve building performance and efficiency. Experience working with mechanical and electrical contractors Hands-on experience with mechanical, electrical, and control systems High level technical skill with mechanical/electrical systems coupled with a strong knowledge of building controls systems/software-based monitoring platforms, energy management, and commissioning processes with the ability to run deep analytics and develop insights Demonstrated proficiency with energy modeling platforms and software Demonstrated continuous improvement of programs, processes, systems, tools, or software About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $140,000 - $190,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Oversee engineering functions, ensure quality and best practices, mentor teams, and support client contracts in energy management. | Requires extensive experience in energy efficiency, engineering leadership, technical expertise in energy calculations, and client management. | Resource Innovations is currently seeking a Director of Engineering - Utility Demand Side Management (DSM) for our Solutions Delivery Business Unit in Chicago, IL. This position will be responsible for overseeing engineering functions and teams. The mission of the Director of Engineering is to ensure the Engineering function within Resource Innovations (RI) provides best in class engineering services for contracts RI delivers to electric and gas utilities and/or energy end-users. The Director of Engineering will ensure their Engineering team is leveraging industry and organizational best practices and that the development, maintenance, and application of engineering tools are being done so in a high-quality fashion. The Director of Engineering will directly supervise Engineering Managers and will support the recruitment, development, and resource balancing of the Engineering resources to support existing and new contracts focused on commercial, industrial, agricultural, residential and multifamily sectors. Our expert technical capabilities, as well as our oral and written skills, are critical to our success; therefore, the Director of Engineering will provide leadership, mentorship, technical support, quality control reviews, communications around best practices and emerging technologies, process direction, and facilitate the creation of processes and tools to ensure consistent and quality deliverables for our utility clients and their customers. The Director of Engineering will keep their personal technical and customer service skills sharp by continuing to support engineering services. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Leadership Act as a trusted technical advisor to engineers, program teams, and leadership. Ensure engineering team skills and qualifications align with contract requirements. Collaborate with organizational leaders to ensure engineering resources effectively support client contracts (skills, availability, etc.). Support talent processes including recruiting, interviewing, onboarding, and training. Coach and mentor engineers, partnering with Directors to plan for future development needs. Make sound decisions quickly, even in uncertain situations, and guide others to do the same. Model accountability, taking ownership of your work and holding team members to the same standard. Continuous improvement Promote ongoing education (internal and external) to keep the engineering team current and a reliable resource on emerging technologies. Facilitate technical working groups to share best practices, tools, and innovations across the engineering function. Encourage continuous improvement, including updating standard tools and refining processes to reduce inefficiencies. Research cost-effective technologies that maintain technical accuracy and improve operational efficiency. Maintain high-quality deliverables and communication, reviewing for technical accuracy and consistency. Provide feedback to engineers and managers, ensuring deliverables meet standards and client expectations. Oversee client communications, periodically reviewing messages to ensure clarity and minimize unnecessary requests. Support resource planning, aligning staffing with project forecasts and budget constraints. Monitor project time and effort, identifying opportunities to improve processes and profitability. Identify and relay client concerns to program teams to enhance deliverables and practices. Facilitate knowledge sharing among engineers at regional, state, and national levels. Managing technical aspects of engineering services Provide technical guidance on complex project reviews and data needs to ensure efficient and timely evaluations. Conduct quality control (QC) reviews for high-impact projects involving savings, incentives, or other critical outcomes. Review and approve measurement and verification (M&V) plans as needed. Perform other duties as assigned. Bachelor’s or master’s degree in engineering, mechanical, electrical, building science, or similar Minimum 12 years of experience within energy efficiency, building efficiency industry, demand management, or energy management At least 5 years of leadership experience At least 5 years of hands-on engineering experience in an individual contributor role Excellent attention to detail, writing, interpersonal, training and analytical skills Demonstrated ability to manage teams, clients, and time effectively, consistently meeting deadlines and anticipating potential challenges. Exceptional communication skills—listening, oral, written, and presentations—paired with strong problem-solving and decision-making abilities and ability to influence outcomes through clear, data-supported dialogue with clients and third parties. Proven expertise in energy calculations and analysis tools and methods Computer proficiency including Microsoft Office, Excel, and other cloud-based computing platforms Willingness to travel as business needs require Preferred skills or experience P.E. in Mechanical or Electrical Engineering, with additional certifications in energy (e.g., CEA, CEM, CBCP, CDSM, CMVP, CP EnMS) Technical expertise in energy auditing and retro-commissioning, with practical experience applying these methods to improve building performance and efficiency. Experience working with mechanical and electrical contractors Hands-on experience with mechanical, electrical, and control systems High level technical skill with mechanical/electrical systems coupled with a strong knowledge of building controls systems/software-based monitoring platforms, energy management, and commissioning processes with the ability to run deep analytics and develop insights Demonstrated proficiency with energy modeling platforms and software Demonstrated continuous improvement of programs, processes, systems, tools, or software About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $140,000 - $190,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Leading and managing large-scale energy efficiency programs, developing implementation plans, and fostering stakeholder relationships. | 7+ years in energy efficiency or related field, 5+ years of supervisory experience, strong project management, and client relationship skills. | Resource Innovations is seeking an Energy Efficiency Program Manager, to join our growing team in New Jersey. As a Program Manager with Resource Innovations, you will work in a dynamic environment leading and managing a team of outreach and operations staff on a large-scale energy efficiency program. The Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with clients, industry stakeholders, and program contacts. The Program Manager must be able to manage large projects in a rapidly changing environment and pivot quickly between design challenges, implementation, and market conditions. This position requires excellent planning, budgeting, and people-management skills. The Program Manager will effectively redirect the team or project approach in response to new knowledge or unexpected events and circumstances. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Delivers successful large-budget energy efficiency programs to utility client(s) per contract terms and program budgets. Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time. Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics. Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams. Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders. Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs. Other duties as assigned. A Minimum of a Bachelor’s degree in business, energy, engineering or related field of study required, a Masters degree in a related field preferred A minimum of 7+ years’ experience in energy-efficiency or a related field required, 5+ years of direct supervisory experience Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines. Previous Contract development and negotiation experience Proficient skills with Microsoft Office Suite, CRM tools New Jersey residency required Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience Excellent communication, organization, and project management skills. Client-centered and customer service-focused. Ability and experience in short and long-range planning and strategy. Technical acumen regarding residential & multifamily energy use and/or building science. Detail oriented with the ability to multi-task and self-direct your work. Proficient in establishing job and work process flows. Positive, action-oriented attitude showing initiative and creativity. Exceptional problem-solving skills. Excellent presentation skills, including both speaking and writing. About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $100k-170k. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Leading and managing energy efficiency programs, developing partnerships, and ensuring program success. | Minimum 5+ years in energy efficiency or related field, 3+ years of supervisory experience, strong project management and communication skills. | Resource Innovations is seeking a Solution Delivery Manager to join our growing team in Pennsylvania. We are seeking a highly skilled and motivated Program Manager with a strong background in energy efficiency to join our team. In this role, you will work in a dynamic environment leading and managing a team of internal staff and subcontractors in the delivery of a federally funded Home Appliance and Electrification Rebate program. The program enables energy and cost savings to individuals throughout the state. The responsibilities will include oversight of day-to-day operations including (but not limited to) energy assessments, contractor management, reporting and forecasting, customer service, and client satisfaction. The Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with clients, industry stakeholders, and program contacts. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Delivers successful energy efficiency programs to client(s) per contract terms and program budgets. Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time. Continuously assesses project progress to goal, ensures compliance requirements are met, and develops innovative and creative solutions to new issues and/or market dynamics. Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams. Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders. Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs. Other duties as assigned Must be located in the state of Pennsylvania or willing to relocate within 30 days of acceptance. A Minimum of a Bachelor’s degree in business, energy, engineering or related field of study required; a Masters degree in a related field preferred A minimum of 5+ years’ experience in energy-efficiency or a related field required, 3+ years of direct supervisory experience Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines. Interest in sustainability and passionate about making a meaningful impact on the environment. Excellent communication, organization, and project management skills. Client-centered and customer service-focused. Preferred skills, education and experience Ability and experience in short and long-range planning and strategy. Technical acumen regarding residential & multifamily energy use and/or building science. Detail oriented with the ability to multi-task and self-direct your work. Proficient in establishing job and work process flows. Positive, action-oriented attitude showing initiative and creativity. Exceptional problem-solving skills. Excellent presentation skills, including both speaking and writing Demonstrated resilience and composure under pressure in dynamic environments with numerous moving parts About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $100,000 - $120,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Leading and managing energy efficiency program delivery, stakeholder management, and team leadership. | Minimum 5+ years in energy efficiency or related field, 3+ years of supervisory experience, strong project management and client service skills. | Resource Innovations is seeking a Solution Delivery Manager to join our growing team in Pennsylvania. We are seeking a highly skilled and motivated Program Manager with a strong background in energy efficiency to join our team. In this role, you will work in a dynamic environment leading and managing a team of internal staff and subcontractors in the delivery of a federally funded Home Appliance and Electrification Rebate program. The program enables energy and cost savings to individuals throughout the state. The responsibilities will include oversight of day-to-day operations including (but not limited to) energy assessments, contractor management, reporting and forecasting, customer service, and client satisfaction. The Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with clients, industry stakeholders, and program contacts. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities • Delivers successful energy efficiency programs to client(s) per contract terms and program budgets. • Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time. • Continuously assesses project progress to goal, ensures compliance requirements are met, and develops innovative and creative solutions to new issues and/or market dynamics. • Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams. • Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders. • Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. • Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs. • Other duties as assigned • Must be located in the state of Pennsylvania or willing to relocate within 30 days of acceptance. • A Minimum of a Bachelor’s degree in business, energy, engineering or related field of study required; a Masters degree in a related field preferred • A minimum of 5+ years’ experience in energy-efficiency or a related field required, 3+ years of direct supervisory experience • Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines. • Interest in sustainability and passionate about making a meaningful impact on the environment. • Excellent communication, organization, and project management skills. • Client-centered and customer service-focused. Preferred skills, education and experience • Ability and experience in short and long-range planning and strategy. • Technical acumen regarding residential & multifamily energy use and/or building science. • Detail oriented with the ability to multi-task and self-direct your work. • Proficient in establishing job and work process flows. • Positive, action-oriented attitude showing initiative and creativity. • Exceptional problem-solving skills. • Excellent presentation skills, including both speaking and writing • Demonstrated resilience and composure under pressure in dynamic environments with numerous moving parts About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $100,000 - $120,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Lead and deliver multiple SaaS implementation projects ensuring scope, timeline, and quality objectives are met while managing client engagements and project financials. | 5+ years of technical SaaS project management experience, preferably in utilities or energy efficiency, strong process discipline, excellent communication skills, and a bachelor's degree. | Note: The job is a remote job and is open to candidates in USA. Resource Innovations is a women-led energy transformation firm focused on impact. They are seeking a Sr. Software Implementation Project Manager to lead and deliver multiple SaaS implementation projects while ensuring that scope, timeline, and quality objectives are met. Responsibilities • Lead and deliver multiple SaaS implementation projects from initiation through deployment, ensuring scope, timeline, and quality objectives are met. • Create and maintain comprehensive project documentation, including charters, scopes, work breakdown structures, estimates, resource plans, schedules, budgets, and risk logs, updating plans as requirements evolve. • Facilitate cross-functional collaboration with technical teams, resource managers, and SMEs to align deliverables with the overall implementation strategy. • Co-manage client engagements, including kickoff, scoping sessions, status updates, results presentations, and change requests. • Manage customer expectations by understanding business drivers, use cases, and high-level objectives. • Identify, track, and mitigate project risks with proactive corrective actions. • Coordinate project staffing, defining roles, responsibilities, and resource needs throughout the lifecycle. • Lead project meetings and workshops to drive alignment on deliverables, timelines, budgets, and implementation considerations. • Monitor daily work progress, conduct quality reviews, and escalate timeline, scope, or resource issues when needed. • Oversee project financials, including budget performance, cost controls, and variance management to meet profitability targets. • Ensure completion of required project artifacts and adherence to organizational standards and methodologies. • Support project handoffs to support teams, ensuring customer acceptance and continuity post-go-live. • Provide timely and transparent status reporting on schedule, budget, progress, risks, and dependencies to stakeholders. • Mentor and guide team members on engagement best practices and process improvements. • Identify and support opportunities for follow-on work and new scopes with existing clients. • Develop hands-on knowledge of the Resource Innovations SaaS platforms. Skills • 5+ years of hands-on technical project management experience leading complex, multi-functional SaaS or technology implementation projects. • Strong preference for candidates with direct experience in utilities, energy efficiency, or Demand Response program management (5+ years or equivalent depth of knowledge). • Detail-oriented and process-driven, with a track record of building, following, and improving structured project workflows. • Proven ability to translate customer requirements into actionable project plans through strong analytical and problem-solving skills. • Demonstrated success in managing multiple projects simultaneously while maintaining scope, schedules, budgets, and quality standards. • Strong customer-facing presence with the ability to build trust, manage expectations, and maintain long-term relationships. • Excellent written and verbal communication, including documentation, presentations, and stakeholder engagement. • Willing and able to travel to client sites within the U.S. up to approximately 10% of the time. • PMP or PMI certification preferred, especially where it reflects strong process discipline and methodology adherence. Education Requirements • Bachelor's degree required. Benefits • Three weeks of paid vacation per year • Paid holidays • A 401(k)-retirement plan with employer matching • Health, dental and vision insurance • Other supplemental benefits Company Overview • Resource Innovations (RI) is an energy transformation firm. It was founded in 2016, and is headquartered in Half Moon Bay, California, USA, with a workforce of 501-1000 employees. Its website is https://www.resource-innovations.com/. Company H1B Sponsorship • Resource Innovations has a track record of offering H1B sponsorships, with 17 in 2025, 20 in 2024, 15 in 2023, 13 in 2022. Please note that this does not guarantee sponsorship for this specific role.

Lead client relationships and oversee delivery teams managing energy efficiency and load management programs, ensuring program innovation, quality, and financial accountability. | 7+ years managing energy efficiency or load management programs for utilities, 5+ years leadership experience, regional utility knowledge, bachelor's degree required, master's preferred. | Resource Innovations is seeking a dynamic, client-focused leader with significant experience managing energy efficiency, load management, and other customer-centric programs to join our growing team in the Pacific Northwest. As a Client Delivery Director, you will not only oversee the Customer Program Delivery Team based within the Pacific Northwest but also serve as a trusted partner to our clients across Oregon, Washington, and Idaho —deeply engaging with them to understand their priorities, anticipate needs, and co-create innovative solutions aligned with their strategic direction. In this highly visible role, you will be responsible for resource planning, budgeting, forecasting, and driving both innovation and continuous improvement in program delivery. You will build upon and enhance successful programs, identify opportunities for strategic growth, and develop tailored approaches that help our clients achieve and exceed their goals. This position requires exceptional relationship-building skills, strategic vision, and the ability to foster a culture centered on client success and measurable impact. You will directly oversee 3–4 Managers and supporting team members administering a mature business energy efficiency portfolio—spanning small business, electric vehicle offerings, residential, and large commercial programs—while working in close partnership with the Director of Business Development to expand and evolve our utility-focused solutions. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities • Lead and strengthen strategic client relationships, serving as a trusted advisor who proactively identifies opportunities to build on existing successes and advance client objectives. • Engage directly with client leadership to co-develop forward-looking strategies that align with their evolving goals, regulatory environment, and market conditions. • Translate client priorities into actionable delivery plans, ensuring programs are innovative, high-quality, and impactful. • Promptly address and resolve client concerns, reinforcing confidence and long-term collaboration. • Ensure quality of services, contract compliance, and achievement of performance metrics, while meeting or exceeding delivery schedules for multiple concurrent projects. • Secure and align staffing and resources to meet program goals, drawing from cross-functional teams or new hires as needed. • Maintain financial accountability for assigned projects, ensuring adherence to budgets, revenue targets, and profitability goals. • Collaborate with Business Development and other practice areas to identify and capture new opportunities in alignment with client strategies. • Provide accurate forecasts and strategic insights to support corporate and division planning. • Mentor and develop staff with a focus on enhancing client engagement skills, technical expertise, and innovative problem-solving. • Other duties as assigned. Requirements • Located in the PNW (Portland, Seattle, etc.) region. • Bachelor’s degree • 7+ years managing or implementing energy efficiency, demand response, or load management programs for North American utilities. • 5+ years of team leadership experience with a track record of driving strong client engagement and results. • 3+ years working with utilities in the Northwest, with knowledge of regional priorities, key regulatory rulings, and energy efficiency program structures. • Proven ability to design and deliver innovative solutions that align with client strategic goals and improve existing program outcomes. • Ability to travel up to 25% of the time. Preferred skills, education and experience • Master’s Degree. Benefits About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $185,000 - $220,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Lead the design and implementation of complex technical systems solutions for energy efficiency and clean energy technologies. Provide senior-level consulting on product configuration and manage the full life cycle implementation of enterprise software systems. | A minimum of 5+ years of experience in systems development, specializing in energy efficiency management systems is required. Candidates should also have 4+ years of experience in HTML, CSS, and a template language like Jinja or Freemarker. | Resource Innovations is seeking a Sr. SaaS Configuration Specialist to join our growing team. We are seeking an experienced Sr. SaaS Configuration Specialist with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software professional services group. The ideal candidate will have a minimum of 5+ years of work experience as an analyst in the utility energy efficiency industry. We are looking for candidates who want to work on things that make an impact on the world and are passionate about delivering the right solution to the clients. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and responsibilities Lead the design and implementation of complex technical systems solutions for Demand Side Management, Transportation Electrification, and clean energy technologies, catering specifically to utilities, transmission, and distribution system operators. Conduct in-depth analysis of customer business drivers, key use cases, and high-level objectives to develop tailored, advanced solutions. Gain and maintain expert-level knowledge of the company's no-code/low-code SaaS platforms, serving as a senior advisor and key user. Drive the enhancement of efficiency in both internal and external systems and workflows, aligning with the strategic business goals. Oversee the preparation of detailed gap analysis reports, use-case documents, and the development of comprehensive Technical Requirements and Specification Documents. Provide senior-level consulting on product configuration, launch, and offer ongoing system support for a suite of Energy Efficiency management products. Manage the full life cycle implementation of enterprise software systems, ensuring adherence to industry best practices and project guidelines. Lead the implementation of business logic, user interfaces, and databases, collaborating closely with clients’ technical teams and stakeholders to ensure seamless integration and functionality of implemented systems. Mentor junior analysts and contribute to team skill development, fostering a culture of continuous improvement and innovation. Other duties as assigned. Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus, with consideration for significant relevant experience in lieu of formal education. Minimum of 5+ years of experience in systems development, specializing in energy efficiency management systems. 4+ years experience in HMTL and CSS 4+ years experience with a template language like Jinja or Freemarker Extensive hands-on experience with day-to-day application development using no-code/low-code platforms or web development tools. Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients. Exceptional written and verbal communication skills, with proven interpersonal abilities and experience in guiding teams and managing projects. About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $95,000 - $110,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Lead the design and implementation of complex technical systems solutions for energy efficiency and clean energy technologies. Oversee the preparation of detailed gap analysis reports and provide senior-level consulting on product configuration and ongoing system support. | A minimum of 5+ years of experience in systems development, specializing in energy efficiency management systems is required. Candidates should also have extensive hands-on experience with no-code/low-code platforms and strong communication skills. | Resource Innovations is seeking a Sr. SaaS Configuration Specialist to join our growing team. We are seeking an experienced Sr. SaaS Configuration Specialist with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software professional services group. The ideal candidate will have a minimum of 5+ years of work experience as an analyst in the utility energy efficiency industry. We are looking for candidates who want to work on things that make an impact on the world and are passionate about delivering the right solution to the clients. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and responsibilities Lead the design and implementation of complex technical systems solutions for Demand Side Management, Transportation Electrification, and clean energy technologies, catering specifically to utilities, transmission, and distribution system operators. Conduct in-depth analysis of customer business drivers, key use cases, and high-level objectives to develop tailored, advanced solutions. Gain and maintain expert-level knowledge of the company's no-code/low-code SaaS platforms, serving as a senior advisor and key user. Drive the enhancement of efficiency in both internal and external systems and workflows, aligning with the strategic business goals. Oversee the preparation of detailed gap analysis reports, use-case documents, and the development of comprehensive Technical Requirements and Specification Documents. Provide senior-level consulting on product configuration, launch, and offer ongoing system support for a suite of Energy Efficiency management products. Manage the full life cycle implementation of enterprise software systems, ensuring adherence to industry best practices and project guidelines. Lead the implementation of business logic, user interfaces, and databases, collaborating closely with clients’ technical teams and stakeholders to ensure seamless integration and functionality of implemented systems. Mentor junior analysts and contribute to team skill development, fostering a culture of continuous improvement and innovation. Other duties as assigned. Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus, with consideration for significant relevant experience in lieu of formal education. Minimum of 5+ years of experience in systems development, specializing in energy efficiency management systems. 4+ years experience in HMTL and CSS 4+ years experience with a template language like Jinja or Freemarker Extensive hands-on experience with day-to-day application development using no-code/low-code platforms or web development tools. Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients. Exceptional written and verbal communication skills, with proven interpersonal abilities and experience in guiding teams and managing projects. About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $95,000 - $110,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

The specialist will provide customer service support via calls and emails while also handling data entry into various database applications. They will maintain filing systems and communicate effectively with other departments to service customers. | A high school diploma or equivalent is required, along with 6-12 months of related work experience in a call center environment. Fluency in English is necessary, and an interest in sustainability is preferred. | Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing dynamic team. As a Customer Service and Rebate Processing Specialist you will be providing customer service support over calls and email. You will also support Data entry into various database applications. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Receive data and sourcing documents, compile, sort, interpret and verify data to be entered. Provide basic troubleshooting and recommend solutions Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents. Communicate effectively as part of team approach with other departments in servicing customers. Provide customer service activities such as responding to emails and phone calls. Other duties as assigned. High school diploma or equivalency 6-12 months of related work experience in a call center environment Fluent in English Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience Fluent in Spanish Experience with various Microsoft programs, including Word, Excel, Access Strong attention to detail Strong organizational and prioritization skills and ability to multi-task Experience in a data entry processing and customer centric call center environment About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $17-$21/hour. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

The Customer Service and Rebate Processing Specialist will provide customer service support via calls and emails, and assist with data entry into various database applications. Responsibilities include compiling and verifying data, maintaining filing systems, and communicating effectively with team members. | A high school diploma or equivalent is required, along with 6-12 months of related work experience in a call center environment. Candidates should be fluent in English and have an interest in sustainability. | Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing dynamic team. As a Customer Service and Rebate Processing Specialist you will be providing customer service support over calls and email. You will also support Data entry into various database applications. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Receive data and sourcing documents, compile, sort, interpret and verify data to be entered. Provide basic troubleshooting and recommend solutions Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents. Communicate effectively as part of team approach with other departments in servicing customers. Provide customer service activities such as responding to emails and phone calls. Other duties as assigned. High school diploma or equivalency 6-12 months of related work experience in a call center environment Fluent in English Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience Fluent in Spanish Experience with various Microsoft programs, including Word, Excel, Access Strong attention to detail Strong organizational and prioritization skills and ability to multi-task Experience in a data entry processing and customer centric call center environment About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $17-$21/hour. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Perform on-site residential energy audits, conduct quality control inspections, collaborate with contractors and program managers, and ensure compliance with program standards. | Must have BPI Building Analyst Certification, 2+ years experience in energy auditing or related field, knowledge of building science, ability to travel, and be located in Arizona. | Resource Innovations is seeking a Residential Energy Auditor to join our growing team in Arizona to support our Inflation Reduction Act Program field delivery. As an early key hire in this role, you will be responsible for delivering high-quality in-home energy audits and ensuring quality control for our HEAR program. You are a customer-focused technician proficient in BPI standards and related certifications who will be conducting comprehensive in-home energy audits with a focus on income-based program participants and collaboration with contractor networks. Your oversight will extend to residential weatherization, HVAC, and water heating installation inspections, as you review QA/QC findings to ensure program integrity. Working with partners to identify and implement effective solutions based on audit findings and client feedback will be key to your success. Additionally, you will collaborate cross-functionally with various teams to enhance the effectiveness and efficiency of Resource Innovations’ program solutions. The ideal candidate will bring proven experience in energy auditing, building science, or related fields, along with established relationships within housing, rebate/incentive programs, and community development. Strong leadership skills, a focus on team building and customer service, and knowledge of relevant standards and practices, particularly BPI certifications, are essential. Excellent communication and problem-solving abilities will set you apart. At Resource Innovations, you will play a pivotal role in shaping our energy audit services while making a meaningful impact on community energy efficiency. If you’re ready to take the next step in your career and help us deliver best-in-class program solutions, we want to hear from you! Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities • Perform on-site residential energy audits, including HVAC systems, insulation, windows, lighting, appliances, and building envelope. • Use diagnostic tools such as blower doors, combustion analyzers, and infrared cameras to assess air leakage and energy performance. • Collect and analyze utility data, homeowner usage patterns, and building specifications. • Utilize provided software tools to input all above data and prioritize recommendations for energy-saving improvements. • Educate homeowners and residents about energy-saving opportunities, rebates, and best practices. • Perform post-installation inspections to verify completion and effectiveness of energy upgrades. • Ensure compliance with applicable standards and program requirements. • Collaborate with contractors, utility representatives, and program managers as needed. • Maintain accurate records and submit documentation in a timely manner. • Other duties as assigned. • Must be located in Arizona. • High school diploma or equivalent; Associate or Bachelor’s degree in energy, construction, environmental science, or related field preferred. • 2+ years’ experience in a field services/quality control and quality assurance role, or consulting, energy efficiency or utility experience highly desired   • Must hold a current BPI Building Analyst Certification (BPI BA). Candidates without this certification will not be considered. • Knowledge of building science, construction and technical expertise is required • Must be a US Citizen • HERS and RESNET Rater certification preferred   • Ability to travel 25% to 75% of the time (limited overnight travel) • Experience with SnuggPro a plus • Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience • Excellent verbal, interpersonal and written communication skills   • Spanish-speaking bilingual candidates preferred • Exceptional analytical, problem-solving and decision-making capabilities   • Team player with the ability to work in a fast-paced environment while handling multiple priorities   • Sound business ethics, including the protection of proprietary and confidential information   • Proficient skills with Microsoft Office Suite, CRM tools   • Customer service focus   • Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for senior management team About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $60,000 - $80,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Perform on-site residential energy audits and inspections, ensure compliance with standards, collaborate with contractors and program managers, and maintain accurate records. | Must have BPI Building Analyst Certification, 2+ years in energy auditing or related field, located in Arizona, and knowledge of building science and construction. | Resource Innovations is seeking a Residential Energy Auditor to join our growing team in Arizona to support our Inflation Reduction Act Program field delivery. As an early key hire in this role, you will be responsible for delivering high-quality in-home energy audits and ensuring quality control for our HEAR program. You are a customer-focused technician proficient in BPI standards and related certifications who will be conducting comprehensive in-home energy audits with a focus on income-based program participants and collaboration with contractor networks. Your oversight will extend to residential weatherization, HVAC, and water heating installation inspections, as you review QA/QC findings to ensure program integrity. Working with partners to identify and implement effective solutions based on audit findings and client feedback will be key to your success. Additionally, you will collaborate cross-functionally with various teams to enhance the effectiveness and efficiency of Resource Innovations’ program solutions. The ideal candidate will bring proven experience in energy auditing, building science, or related fields, along with established relationships within housing, rebate/incentive programs, and community development. Strong leadership skills, a focus on team building and customer service, and knowledge of relevant standards and practices, particularly BPI certifications, are essential. Excellent communication and problem-solving abilities will set you apart. At Resource Innovations, you will play a pivotal role in shaping our energy audit services while making a meaningful impact on community energy efficiency. If you’re ready to take the next step in your career and help us deliver best-in-class program solutions, we want to hear from you! Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities • Perform on-site residential energy audits, including HVAC systems, insulation, windows, lighting, appliances, and building envelope. • Use diagnostic tools such as blower doors, combustion analyzers, and infrared cameras to assess air leakage and energy performance. • Collect and analyze utility data, homeowner usage patterns, and building specifications. • Utilize provided software tools to input all above data and prioritize recommendations for energy-saving improvements. • Educate homeowners and residents about energy-saving opportunities, rebates, and best practices. • Perform post-installation inspections to verify completion and effectiveness of energy upgrades. • Ensure compliance with applicable standards and program requirements. • Collaborate with contractors, utility representatives, and program managers as needed. • Maintain accurate records and submit documentation in a timely manner. • Other duties as assigned. Requirements • Must be located in Arizona. • High school diploma or equivalent; Associate or Bachelor’s degree in energy, construction, environmental science, or related field preferred. • 2+ years’ experience in a field services/quality control and quality assurance role, or consulting, energy efficiency or utility experience highly desired   • Must hold a current BPI Building Analyst Certification (BPI BA). Candidates without this certification will not be considered. • Knowledge of building science, construction and technical expertise is required • Must be a US Citizen • HERS and RESNET Rater certification preferred   • Ability to travel 25% to 75% of the time (limited overnight travel) • Experience with SnuggPro a plus • Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred skills, education and experience • Excellent verbal, interpersonal and written communication skills   • Spanish-speaking bilingual candidates preferred • Exceptional analytical, problem-solving and decision-making capabilities   • Team player with the ability to work in a fast-paced environment while handling multiple priorities   • Sound business ethics, including the protection of proprietary and confidential information   • Proficient skills with Microsoft Office Suite, CRM tools   • Customer service focus   • Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for senior management team Benefits About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $60,000 - $80,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

The specialist will provide processing and customer support for multiple clients, including data entry and troubleshooting. They will also maintain an electronic filing system and communicate effectively with team members. | Candidates must have a high school diploma and at least 6 months of experience in a call center environment. Fluency in English and Spanish, along with proficiency in data entry and Microsoft programs, is required. | Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Receive data and sourcing documents, compile, sort, interpret and verify data to be entered. Provide basic troubleshooting and recommend solutions Maintain electronic filing system of applications, rebates and other supporting documents. Communicate effectively as part of team approach with other departments in servicing customers. Provide customer service activities such as responding to emails and phone calls. Other duties as assigned. Minimum of a high school diploma or equivalent Minimum 6+ months of related work experience in a call center environment English and Spanish fluency. Proficiency in 10-key data entry from computer keyboard. Experience with various Microsoft programs, including Word, Excel, Access Strong attention to detail Strong organizational and prioritization skills and ability to multi-task Excellent written and verbal communication skills. A positive and customer-friendly outlook Able to follow directions as they are given. Experience in a data entry processing and customer centric call center environment preferred. Must be able to an 8-hour shift as assigned within the hours of 8 am to 6 pm Arizona time. Interest in sustainability and passionate about making a meaningful impact on the environment. About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the hourly salary for this position is $18.00 - $20.00. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Lead and manage large-budget energy efficiency programs including outreach, engineering services, and project management while building strong client and stakeholder relationships. | Requires 8+ years in energy efficiency or related field, 3+ years supervisory experience, bachelor's degree (master's preferred), contract negotiation skills, and proficiency with Microsoft Office and CRM. | Description In our quest for innovation, we are seeking a truly exceptional individual to step into the role of the Energy Efficiency (C&I) Program Manager. As a valued member of our vibrant New Jersey team, you will embark on an exhilarating journey. Leading a dedicated squad of outreach, engineering, and operations experts, you will take charge of implementing expansive energy efficiency programs. Building trust is the linchpin of success in this position, as you form strong relationships with clients, industry stakeholders, and program contacts from various corners of the organization and beyond. Your mastery will be pivotal in spearheading C&I-specific endeavors across program implementation, covering outreach, engineering services, and project management initiatives. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities • Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal and providing accurate forecasting both internally and to clients. • Delivers successful large-budget energy efficiency programs to utility clients per contract terms and budgets. • Identifies, defines, quantifies, tracks, and drives program deliverables to be submitted accurately and on time. • Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics. • Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams. • Analyzes market and contractor participation data, including geographic analysis and opportunity assessments. • Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders. • Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. • Interfaces with key internal departments such as IT, Marketing, Finance, and HR to develop efficiencies to meet program needs. • Other duties as assigned. Requirements • NJ residence or openness to relocation to NJ • A minimum of Bachelor's degree in business, energy, engineering or related field of study required; a Masters degree in a related field preferred. • A minimum of 8+ years experience in energy efficiency or a related field required. • 3+ years of direct supervisory experience. • Proven success in developing and implementing project plans, scopes and budgets as well as strategic initiatives. • Previous Contract development and negotiation experience. • Proficient skills with Microsoft Office Suite, CRM and budget management tools. • Interest in sustainability and passionate about making a meaningful impact on the environment. Benefits About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $102,00-$169,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.